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I have the FireTV box. I installed the wireless remote app for my android and it worked ok. Then I realized the remote itself isn't working at all. I tried unplugging the cord and rebooting. Nothing.
Any suggestions?
Fresh batteries. The remote is a battery hog. Sometimes the screen will tell yo when the batteries are low, but several times I have had to switch batteries without being warned of low batteries.
you didn;t happen to turn off bluetooth by accident, did you?
I have the same problem. I have replaced the batteries but still no bueno. The remote status is battery offline. Reboot the Box, still no dice. Where can I check to see that the bluetooth is still enabled?
spyder3 said:
I have the same problem. I have replaced the batteries but still no bueno. The remote status is battery offline. Reboot the Box, still no dice. Where can I check to see that the bluetooth is still enabled?
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Maybe you need to re-pair the remote. Just a guess. Anyway, see this: http://www.amazon.com/gp/help/customer/display.html?nodeId=201452760.
Yeah, I tried that. No dice. I contacted Amazon and they are sending me a replacement remote. Apparently this problem is becoming common and a replacement remote fixes it.
Have you tried pairing another bluetooth device like a keyboard, mouse, headphones, gamepads or speakers to ensure your bluetooth controller on the Amazon device hasn't died?
Sent from a Freedompop HTC Evo 4G
I contacted Amazon and they sent me a replacement remote, next day. It works perfectly. I guess the remotes just die sometimes.
spyder3 said:
I contacted Amazon and they sent me a replacement remote, next day. It works perfectly. I guess the remotes just die sometimes.
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do you still have that remote? the same thing happened to me, and I was able to fix it.
shutterslaps said:
do you still have that remote? the same thing happened to me, and I was able to fix it.
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Can you let us know what the issue was and how you fixed your remote? It could be helpful to myself and others who may run into a non working Fire TV remote.
i had same issue, i had to get another remote
mjbxx said:
Can you let us know what the issue was and how you fixed your remote? It could be helpful to myself and others who may run into a non working Fire TV remote.
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Click to collapse
I was trying to pair a ps4 controller with the sixaxis app. That's exactly when the remote stopped working. I'm assuming it was because the app was messing with the systems bluetooth connection. Luckily I had another remote already setup (a Rii Mini 2.4GHz Wireless Touchpad Keyboard.) I went back into the sixaxis app, clicked on STOP, and exited the program. I then went into the settings.apk (not the one that came with the system) went into BLUETOOTH, and unpaired the Amazon Fire TV Remote. Then I repaired the Amazon Fire Tv Remote through BLUETOOTH in settings. The remote still didn't work, but I was now able to go into the stock settings app that came with the system, click on CONTROLLERS then Amazon Fire TV Remotes, Add New Remote, and hold down the Home button on the remote for about 5 seconds, and it showed up in the list of Discovered Remotes. Once I clicked on the remote, it started working.
Now I may or may not have added extra, unnecessary steps, but that's exactly what I did to get it working again.
Oh and I highly recommend the Rii Mini Wireless Touchpad Keyboard. It's small, has a full keyboard & touchpad that is perfect for using as a mouse pointer. It also comes with a wireless dongle. I only wish I could map a HOME button press to one of the keys on it. Oh and it was plug and play! I connected the dongle, turned on the remote, and worked right away. No pairing was needed.
**I take back the recommendation for the Rii Mini Wireless Touchpad Keyboard. Now it's sporadically acting like I'm holding down buttons and it's really quite annoying. For example, I would type out TEST, and when I would get to the 'E', it'll input 'EEEEEEEEE' until I press another button. I have a clear line of sight to the dongle, and it's two feet away. After scouring the internets, I read some good reviews about the FAVI Wireless Keyboard, and ordered it. ($35.57)
Help! I lost the remote for my fire stick, so I downloaded the remote app on my iPhone. It worked great for a day, then couldn't find the fire tv stick at all. I tried everything to fix it, restarting my phone, unplugging the fire stick, restarting wifi, deleting and renown loading the app, and nothing worked. I tried using some different remote apps, and none of them picked up the fire stick, so I'm assuming it's a problem with the fire stick itself. If the Bluetooth on the fire stick stopped working, how do I fix it? A friend bought this for me and set it all up so I don't have a clue how to work it without the remote, please help!
I have similar problems with the Amazon Fire TV and Fire Stick remotes. There is a known issue that other Bluetooth-enabled devices within range of the Amazon hardware can disrupt the connection with the remote (like a laptop, tablet, etc.). I learned this directly from Amazon Tech Service. They also sent me a second remote which still has the same problem.
I keep a Logitech Unifying dongle plugged into the USB port on the Fire TV and use a mini-keyboard remote or a wireless full-size keyboard made for Google TV, which works all the time even when the Amazon remotes stop working. Unfortunately, this "fix" won't work with the FireStick since there is no USB port.
I have a Logitech Revue, Amazon Fire TV, Amazon Fire Stick and a Roku3 box. The Roku3 is the only one that has no real issues, always works and the best features. Other than that, my Vizio M-series TV has Yahoo! Smart TV and is sufficient for most streaming without a box.
Wukong romote app should work since it works over wifi. You probably need to just toggle bluetooth off and on.
Sent from my LG-LS980 using Tapatalk
spyder3 said:
Yeah, I tried that. No dice. I contacted Amazon and they are sending me a replacement remote. Apparently this problem is becoming common and a replacement remote fixes it.
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Seems to be a very common problem. I had this problem with my first-gen FTV as well. Customer service didn't even bother asking any questions and had it replaced promptly. Hopefully it doesn't happen with my FTV2 remote.
I fixiti removing the remote from the bluetooth devices and leting the firetv connect again. So far 2 month and no issues
mjbxx said:
Can you let us know what the issue was and how you fixed your remote? It could be helpful to myself and others who may run into a non working Fire TV remote.
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Click to collapse
When I spoke with the Amazon CSR, he had me do the following
1) Remove the batteries from the remote
2) Hold the middle circle button AND the home button at the same time (keep holding for the next steps)
3) Disconnect HDMI and power cable from Fire TV
4) wait 30 seconds
5) Reconnect HDMI and Power Cable
6) Let go of remote buttons, re-insert batteries into remote
7) voila, remote worked again.
These steps basically reset the bluetooth settings on the Fire TV. After troubleshooting, I think the issue may be because of bluetooth interference from my Amazon Echo, cell phone and laptop that are all connected in the same room. Hope this helps! :highfive:
Is the FireTV remote the same as the FireTV Stick remote? I've ordered a new TV box to replace my stick and want to reuse the old remote. I'm not bothered about the voice features.
Good third party remote for android tv and amazon fire tv, and I find the mouse can be use in this app called CetusPlay, you can find it on google play store
and there is another on called wukong tv remote, but know it seems not working in the mouse.
Remote Mouse and WuKong have both stopped working on my Fire TV. Reinstalled both apps on my phone and on the Fire TV and tried different phones, they just won't work.
The mouse cursor appears on the screen of the Fire TV but I can't click on anything, meaning I can no longer use Sky Go or BT Sports.
I don't know what happened to stop it working, they just stopped one day. I've upgraded my Fire TV to the developer preview 5.0.3 to see of that helps but it doesn't make a difference.
Help please anyone??? Thanks
If you are using firestarter go to its settings and disable adb home detection. Then reboot see if they work.
Sent from my Nexus 7 using Tapatalk
goodhur said:
If you are using firestarter go to its settings and disable adb home detection. Then reboot see if they work.
Sent from my Nexus 7 using Tapatalk
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Not using Firestarter. Any other ideas?
Only to confirm that ADB is turned on. Also I believe current ADB rules are one session at a time. So if you meant you have both installed chose either remote mouse or Wukong not both
Sent from my iPhone using Tapatalk
goodhur said:
Only to confirm that ADB is turned on. Also I believe current ADB rules are one session at a time. So if you meant you have both installed chose either remote mouse or Wukong not both
Sent from my iPhone using Tapatalk
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Is the one ADB session only present in 5.0.3 or do older, production versions have that rule too? As I had the issue before upgrading
Uninstalled WuKong, Remote Mouse and AGK Fire from my phone, uninstalled WuKong and Remote Mouse from Fire TV, rebooted both, changed the IP of the Fire TV, reinstalled just Remote Mouse on both devices and it's working now. Wonder what it's problem was...
ADB session limited in OS5 not earlier version.
Remote mouse is working on my OS5 AFTV2 and on my non-OS5 AFTV1. I have a total of four boxes just checked remote mouse on all of them. They are all working. It is slow on AFTV2, works great on non os5 AFTV1. Make sure remote mouse is v1.08 on the AFTV
Sent from my iPhone using Tapatalk
Mine is doing the same did you manage to fix it?
Remote mouse and wukong is fighting for the adb session on fire os 5 it seems and I am sticking with wukong now though the mouse function is flaky in some apps
audinswfc said:
Remote Mouse and WuKong have both stopped working on my Fire TV. Reinstalled both apps on my phone and on the Fire TV and tried different phones, they just won't work.
The mouse cursor appears on the screen of the Fire TV but I can't click on anything, meaning I can no longer use Sky Go or BT Sports.
I don't know what happened to stop it working, they just stopped one day. I've upgraded my Fire TV to the developer preview 5.0.3 to see of that helps but it doesn't make a difference.
Help please anyone??? Thanks
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I had the same problem after rooting AFTVv1 5.0.5 with Kingroot. Unrooting and uninstalling Kingroot (from within the app's settings) fixed it.
Add to the list that AGK fire stopped working. I can no longer push files no matter what phone and version of android I use. I am just stuck. No way to update side loaded apps, install new ones, or use a remote on the xfinity app.
mirayge said:
Add to the list that AGK fire stopped working. I can no longer push files no matter what phone and version of android I use. I am just stuck. No way to update side loaded apps, install new ones, or use a remote on the xfinity app.
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The solution was in post #2, and only using one adb connection at a time.
Latest Fire OS upgrade breaks mouse mode in WuKong
After the latest Fire OS upgrade Mouse node has stopped working on Fire Stick. TV Go also prompts to purchase Fire controller.
I had the same issue starting yesterday where I could only get the mouse to move but couldn't click or use the d-pad. Uninstalled and reinstalled Remote Mouse on both Fire Stick and phone. Works again.
i updated to 1.06 version of Mouse Toggle and it works again ... FireTV 2 on 5.2.1.0_r1
As @Ludacrisvp mentioned the recent 'Mouse Toggle' and 'Remote Mouse for Fire TV' app updates are compatible with the Fire TV 5.2.1.0 OS update. The apps must be updated to versions 1.06 and 1.16 respectively for compatibility. If you have any issues please send a email to the address in the app and I will help you out.
Note: If the apps 'Status' is stuck on 'starting' then it is very likely another app is unfortunately blocking the single ADB connection. The offending app would need to be uninstalled and 'ADB Debugging' toggled off and then on again.
Thank you!
Hi,
I updated my Fire Tav stick to 5.2.1.0. Post that I successfully rooted using the 'KingoRoot' solution. I also managed to attach a self-made OTG cable with power option as per the instructions on this forum. This allowed me to connect wireless keyboards and mouse and wireless gamepads too. I bought a new game controller which wasn't getting detected in X-input mode(Dinput mode worked).
That's when I finally decided to perform a factory reset on my device and my problems started. I used the factory reset option on the settings menu and the device booted me to the language selection screen. I am now unable to get past the language-selection.
Can someone give me some pointers to troubleshoot the issue?
Cheers,
Try downloading aftv remote from app store.
Delivered by my Silver S7.
mandroid717 said:
Try downloading aftv remote from app store.
Delivered by my Silver S7.
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Thanks, I do have the Fire TV Remote app but it will work only if the Stick connects to the Wifi Network.
Since it's been factory reset, it doesn't connect to the network and hence AFTV Remote app will not work..
I have had a Harmony Hub and Fire TV for years and it always worked, until I tried to adjust some custom settings for Delay on Input because sometimes it wouldn't change the input to my Fire TV....after that, Harmony will no longer control the Fire TV with the remote. I have tried deleting the Fire TV device, deleting and recreating the Watch FIreTV activity, nothing works.
It will pair fine in Bluetooth settings on the Fire TV, it just will not control anything.
Any ideas on how I can get this to work again?
FYI, the Amazon Fire TV remote works fine, but I want to go back to using my Harmony Remote for everything.
This just started happening 2 days ago when I made some changes, which I have since reverted back to Defaults in an attempt to fix this issue.
Ok, well nevermind...so this time I opened up the App to see if I could control it that way and it told me that my hub was in pairing mode...even though I had already paired it. This time it paired again and I had access. My only thought is possibly this FireTV may have paired with my other Harmony remote in another part of the house. It all seems to be working fine now.
Hi everyone
This is NOT the normal posting about pairing a remote to the Amazon Fire Stick. I have a Firestick and at the sign in page (where you connect your user account to Amazon) it is completely stuck. The remote does nothing.
Note:
The remote works fine on another Firestick
The batteries have been replaced and are OK
The usual tips for pairing the remote to the Firestick have all failed.
No matter what I do the remote will note pair (the remote is fine). I cannot get past the sign-in screen.
Does anyone know a way to reset the Firestick?
Has the Firestick gone completely?
Will ADB Link or other such device reset it?
Does anyone have any ideas please?
Thank you
3 options I can think of.
1) Use an OTG adapter and plug in a keyboard. Finishing signing in then navigate to the settings and pair the remote in the settings.
2) Same as the above except use the fire tv remote app on your phone.
4) Root the stick (if possible on your version) factory reset/wipe in TWRP. If that doesn't fully reset the device you can flash the stock firmware and it will restore it to the same state as it was out of the box, meaning the first screen will be on remote pairing.
I suspect what happens is the stick was deregistered. That usually brings up the sign-in page, and somewhere either the pairing was lost or that isn't the remote that was paired with that stick when it was deregistered.
Dear Sir
Thank you for your excellent, extensive response. However, I am unsure what TWRP is?
Thank you
I would highly suggest trying option 1 or 2 first. Option 3 requires rooting the stick and you should have a good understanding of what TWRP is before going down that path. Also you may or may not even be able to root it, depending on which you have and the software version it's on.
Hello it would have to be option 3. I tried the fire TV app and it would not install on either my phone or fire tablet. The only thing I cannot understand using TWRP is the tutorials I have seen say the Android device needs to have ADB Debugging ON.
Hardly a chance of doing it as I cannot access the device in the first place!!!
I will have a go and see what comes up.
Cheers
Using TWRP requires unlocking the device, and unlocking the device requires an older firmware that is vulnerable to an exploit. I don't know which Stick you have or your firmware version, but if the Stick has received an update since March, then there is no way to unlock it currently.
If you had TWRP, you wouldn't need to enable ADB debugging in FireOS, because TWRP includes it's own ADB binary that it enables.
Have you already tried the FireTV app on a phone/tablet? When you choose setup a new device, I thought the phone communicated with the Stick via Bluetooth?
Hello Finnzz!
thank you for the input.
I did try and install FireTV on my kindle tablet but it won't install for some reason.
I am not aware of the phone or device connecting via bluetooth (I thought it was only the remote that came with it that did that) but if it does connect with bluetooth I cannot get into the Firestick to actually connect to wi-fi or to turn on bluetooth devices! So, I am stuck!
Just to clarify, I'm talking about the FireTV app for Android.
Amazon Fire TV - Apps on Google Play
Simple navigation, a keyboard, plus voice search for Fire TV.
play.google.com
When using that app on your phone, and selecting:
'set up new device'
Then:
'Fire TV'
This will search for FireTVs via Bluetooth. Bluetooth is turned on by default on the FireTV. The stock FireTV remote connects to the Stick using Bluetooth, so it has to be on.
If you are using a FireHD tablet download the FireTV app from the Amazon app store, don't sideload the Google Play Store version.
Amazon Fire TV:Amazon.com:Appstore for Android
Edit: Also, have you already tried resetting the remote?
Reset Your Fire TV Remote - Amazon Customer Service
If your remote isn't working, try resetting it.
www.amazon.com
Hello
Thank you for the reply. Just to make sure does the Firstick need to be connected to wi-fi in order for bluetooth to work because if that is the case I cannot turn on wi-fi.
Thank you
Aussie Shiraz said:
Just to make sure does the Firstick need to be connected to wi-fi in order for bluetooth to work because if that is the case I cannot turn on wi-fi
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Have you already tried the remote reset procedure linked to above? This is the first thing you should try. Simply taking out or replacing the batteries does not reset it.
Did you already try using the FireTV app on another Android device? I wouldn't think that if the app is communicating via Bluetooth for setup that WiFi was needed. Try it and see
Bullseye!!!
Nailed it finally and the recommendation you put forward (Fire TV app) worked a treat. It amazed me how fast and responsive it was.
Without your assistance I thought the Firestick was ready for the bin.
I am very appreciative to the following contributors:
bnevets27Finnzz
Cheers!
Glad you got it sorted. Sorry for my misinformation, I wasn't aware the app commuted with the stick over Bluetooth.