Remote Mouse and WuKong both stopped working - Fire TV Q&A, Help & Troubleshooting

Remote Mouse and WuKong have both stopped working on my Fire TV. Reinstalled both apps on my phone and on the Fire TV and tried different phones, they just won't work.
The mouse cursor appears on the screen of the Fire TV but I can't click on anything, meaning I can no longer use Sky Go or BT Sports.
I don't know what happened to stop it working, they just stopped one day. I've upgraded my Fire TV to the developer preview 5.0.3 to see of that helps but it doesn't make a difference.
Help please anyone??? Thanks

If you are using firestarter go to its settings and disable adb home detection. Then reboot see if they work.
Sent from my Nexus 7 using Tapatalk

goodhur said:
If you are using firestarter go to its settings and disable adb home detection. Then reboot see if they work.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Not using Firestarter. Any other ideas?

Only to confirm that ADB is turned on. Also I believe current ADB rules are one session at a time. So if you meant you have both installed chose either remote mouse or Wukong not both
Sent from my iPhone using Tapatalk

goodhur said:
Only to confirm that ADB is turned on. Also I believe current ADB rules are one session at a time. So if you meant you have both installed chose either remote mouse or Wukong not both
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Is the one ADB session only present in 5.0.3 or do older, production versions have that rule too? As I had the issue before upgrading

Uninstalled WuKong, Remote Mouse and AGK Fire from my phone, uninstalled WuKong and Remote Mouse from Fire TV, rebooted both, changed the IP of the Fire TV, reinstalled just Remote Mouse on both devices and it's working now. Wonder what it's problem was...

ADB session limited in OS5 not earlier version.
Remote mouse is working on my OS5 AFTV2 and on my non-OS5 AFTV1. I have a total of four boxes just checked remote mouse on all of them. They are all working. It is slow on AFTV2, works great on non os5 AFTV1. Make sure remote mouse is v1.08 on the AFTV
Sent from my iPhone using Tapatalk

Mine is doing the same did you manage to fix it?

Remote mouse and wukong is fighting for the adb session on fire os 5 it seems and I am sticking with wukong now though the mouse function is flaky in some apps

audinswfc said:
Remote Mouse and WuKong have both stopped working on my Fire TV. Reinstalled both apps on my phone and on the Fire TV and tried different phones, they just won't work.
The mouse cursor appears on the screen of the Fire TV but I can't click on anything, meaning I can no longer use Sky Go or BT Sports.
I don't know what happened to stop it working, they just stopped one day. I've upgraded my Fire TV to the developer preview 5.0.3 to see of that helps but it doesn't make a difference.
Help please anyone??? Thanks
Click to expand...
Click to collapse
I had the same problem after rooting AFTVv1 5.0.5 with Kingroot. Unrooting and uninstalling Kingroot (from within the app's settings) fixed it.

Add to the list that AGK fire stopped working. I can no longer push files no matter what phone and version of android I use. I am just stuck. No way to update side loaded apps, install new ones, or use a remote on the xfinity app.

mirayge said:
Add to the list that AGK fire stopped working. I can no longer push files no matter what phone and version of android I use. I am just stuck. No way to update side loaded apps, install new ones, or use a remote on the xfinity app.
Click to expand...
Click to collapse
The solution was in post #2, and only using one adb connection at a time.

Latest Fire OS upgrade breaks mouse mode in WuKong
After the latest Fire OS upgrade Mouse node has stopped working on Fire Stick. TV Go also prompts to purchase Fire controller.

I had the same issue starting yesterday where I could only get the mouse to move but couldn't click or use the d-pad. Uninstalled and reinstalled Remote Mouse on both Fire Stick and phone. Works again.

i updated to 1.06 version of Mouse Toggle and it works again ... FireTV 2 on 5.2.1.0_r1

As @Ludacrisvp mentioned the recent 'Mouse Toggle' and 'Remote Mouse for Fire TV' app updates are compatible with the Fire TV 5.2.1.0 OS update. The apps must be updated to versions 1.06 and 1.16 respectively for compatibility. If you have any issues please send a email to the address in the app and I will help you out.
Note: If the apps 'Status' is stuck on 'starting' then it is very likely another app is unfortunately blocking the single ADB connection. The offending app would need to be uninstalled and 'ADB Debugging' toggled off and then on again.
Thank you!

Related

Phone as a mouse, FireTV Stick?

Is it possible to run a program like droidmote without root, to control the sideloaded apps with touch features?
Also trying to get a bluetooth Microsoft Wireless Notebook Presenter Mouse 8000 to connect. Installed Settings.apk. Can detect it, but can't pair it.
Not without root.
I bought one of those Nyko tablet game pads for mine, the Stick natively supports the Nyko game pad, and it has a mouse mode.
http://www.gamestop.com/android/accessories/nyko-play-pad-pro-tablet-controller/104098
Picked two is them up in store for 12.97 each. They don't have them up front, they keep them in the back so you have to ask for them.
yes
BigB42078 said:
Is it possible to run a program like droidmote without root, to control the sideloaded apps with touch features?
Also trying to get a bluetooth Microsoft Wireless Notebook Presenter Mouse 8000 to connect. Installed Settings.apk. Can detect it, but can't pair it.
Click to expand...
Click to collapse
I use Yatse to control XBMC with no issues on my s3 Samsung, Remote IME seems to work for everything else.
I am unsure of the mouse, I can use my Logitech keyboard for full control and browser work though. hope this helps
Elysian893 said:
Not without root.
I bought one of those Nyko tablet game pads for mine, the Stick natively supports the Nyko game pad, and it has a mouse mode.
http://www.gamestop.com/android/accessories/nyko-play-pad-pro-tablet-controller/104098
Picked two is them up in store for 12.97 each. They don't have them up front, they keep them in the back so you have to ask for them.
Click to expand...
Click to collapse
Not true anymore. Try this app:
https://play.google.com/store/apps/details?id=com.wukongtv.wkremote.client.en
Has some translation issues (seems to be a Chinese app). Install on your phone and when you open it and connect it will automatically install the client on your ftv (or at least it did on my rooted box with play store access). Seems to have both navigation controls and mouse mode. Worked well for me in my ftv (have not tried on ftv sticks yet, mine won't be here until Tuesday).
Sent from my SCH-I545 using Tapatalk
I'm pretty weary of Chinese apps.
How are you using remote ime? This is only thing i could find in under that name. http://www.mygica.ca/forum/viewtopic.php?t=9&p=9
Tried scanning and manually entering ip and nothing.
Don't know about the Chinese app, doesn't look like it has a touchpad feature for using it as a pointer for touch controls that fire stick remote can't do. Joystick an option even though the stick isn't a game machine. Wantd to use something i already have if possible.
I haven't had any luck connecting anything Bluetooth. Monoprice Bluetooth headphones and sound brick show as detected but never play audio. Mouse detects but doesn't pair.
That Nyko gamepad works perfectly (as a gamepad and as a mouse), and if you go to the game controllers part of Settings you'll see Amazon mentions Nyko specifically, that controller is fully supported from the factory on the Fire Stick.
BigB42078 said:
How are you using remote ime? This is only thing i could find in under that name. http://www.mygica.ca/forum/viewtopic.php?t=9&p=9
Tried scanning and manually entering ip and nothing.
Don't know about the Chinese app, doesn't look like it has a touchpad feature for using it as a pointer for touch controls that fire stick remote can't do. Joystick an option even though the stick isn't a game machine. Wantd to use something i already have if possible.
I haven't had any luck connecting anything Bluetooth. Monoprice Bluetooth headphones and sound brick show as detected but never play audio. Mouse detects but doesn't pair.
Click to expand...
Click to collapse
The Chinese app definitely can function as a mouse. Press the square in the upper right corner and select mouse module.
Sent from my SCH-I545 using Tapatalk
Keep in mind I'm talking about the stick, there is no root for it yet. At least not a software root. If I had root, could install droidmote.
BigB42078 said:
Keep in mind I'm talking about the stick, there is no root for it yet. At least not a software root. If I had root, could install droidmote.
Click to expand...
Click to collapse
he does have that in mind if you read all of his posts.. i use the app he recommended as well and it works fine as a mouse.
collindv said:
The Chinese app definitely can function as a mouse. Press the square in the upper right corner and select mouse module.
Sent from my SCH-I545 using Tapatalk
Click to expand...
Click to collapse
I can't seem to get the chinese app to connect to my fire stick.
xQuestx said:
I can't seem to get the chinese app to connect to my fire stick.
Click to expand...
Click to collapse
I get my fire TV sticks tonight so I will be testing it out. On my fire TV I didn't have to do anything but open the app on my phone and it displayed the ip of my ftv. When I selected it it installed the server automatically on the ftv.
Sent from my SCH-I545 using Tapatalk
Has anyone been able to get mouse clicks to work with WKremote, the chinese app, on the Fire TV Stick? I have no problem getting a mouse pointer and I'm able to move it around, but not able to click on anything. I've tried placing the pointer on the object i want to click on, then switching to gesture mode but that doesn't seem to work either.
I'm trying to use it on the Time Warner app and I need to be able to click different options. I also tried to click on something in XBMC with no luck.
Any suggestions?
SB1417 said:
Has anyone been able to get mouse clicks to work with WKremote, the chinese app, on the Fire TV Stick? I have no problem getting a mouse pointer and I'm able to move it around, but not able to click on anything. I've tried placing the pointer on the object i want to click on, then switching to gesture mode but that doesn't seem to work either.
I'm trying to use it on the Time Warner app and I need to be able to click different options. I also tried to click on something in XBMC with no luck.
Any suggestions?
Click to expand...
Click to collapse
Works fine for me with the Nyko controller.
Elysian893 said:
Works fine for me with the Nyko controller.
Click to expand...
Click to collapse
same
SB1417 said:
Has anyone been able to get mouse clicks to work with WKremote, the chinese app, on the Fire TV Stick? I have no problem getting a mouse pointer and I'm able to move it around, but not able to click on anything. I've tried placing the pointer on the object i want to click on, then switching to gesture mode but that doesn't seem to work either.
I'm trying to use it on the Time Warner app and I need to be able to click different options. I also tried to click on something in XBMC with no luck.
Any suggestions?
Click to expand...
Click to collapse
Works fine for me. Just tap the screen while in mouse mode. I think the fire can be somewhat finicky on what you can click on when in the amazon interface
Sent from my SCH-I545 using Tapatalk
collindv said:
Works fine for me. Just tap the screen while in mouse mode. I think the fire can be somewhat finicky on what you can click on when in the amazon interface
Sent from my SCH-I545 using Tapatalk
Click to expand...
Click to collapse
Thanks. I figured thats how it should be working, but it wasn't for me. I'll try reinstalling it again to see if that does anything.
Is there an app for iOS folks. Dont see Wukong ?
Issues connecting to FireTV Stick
Anyone else having problems connecting to the FireTV Stick. When I open up the app it will search and see the FireTV and shows the correct IP, when I click it to connect it shows fail to initialize and brings me to some help section ( that clearly I do not understand)
Any info would be nice, perhaps there is an issue with the router I am using, uPnP is disabled or something? I just received my new router recently belkin ac1200 and I am not sure if that is the cause.
The Wukon app works for me on the FireTV Stick, but it's super slow. Mouse is jumpy, and inputs are sometimes delayed by 2-3 seconds.
I didn't install anything on the stick to support it, it just worked.
I am interested in how it works more if anyone has any English resources. Pretty cool how it puts up a notification on the FireTV Stick.

Directv and wukong apps not completley working

I am able to upload the apps to the fire stick but cannot seem to open them completely. I downloaded the wukong remote app, have a bluetooth keyboard hooked up to my Samsung un65h7150 which seems to have a pretty fast processor and also have the directv tablet app on the stick as well. I can sign in with directv but have great difficulty navigating with fire stick remote and the keyboard as well. I can get as far as highlighting a channel but to open it up never happens- no enter buttons work neither on the wukong 'try now'
Any help would be appreciated.
QUOTE=vulcan195;63789983]Does this work on the latest Fire TV box running Fire OS 5?[/QUOTE][/QUOTE]
tjmethod said:
I am able to upload the apps to the fire stick but cannot seem to open them completely. I downloaded the wukong remote app, have a bluetooth keyboard hooked up to my Samsung un65h7150 which seems to have a pretty fast processor and also have the directv tablet app on the stick as well. I can sign in with directv but have great difficulty navigating with fire stick remote and the keyboard as well. I can get as far as highlighting a channel but to open it up never happens- no enter buttons work neither on the wukong 'try now'
Any help would be appreciated.
QUOTE=vulcan195;63789983]Does this work on the latest Fire TV box running Fire OS 5?
Click to expand...
Click to collapse
[/QUOTE][/QUOTE]
You need to side-load the app to your phone or tablet, open app and connect to your Firestick IP, once connected It will automatically install the wukong app on your firestick . Once you see the app under your main\apps you are good to go.
Hi thanks I thought it just wasn't completely compatible. I did download the 'appstofire', app from GP, opened it up after I had the wukong and direct tablet already downloaded (from gp) and then opened the appstofire app, selected those apps to upload then got an error to select setup. I then put in my IP and then was able to upload or transfer the wukong and directv apps to the stick. So you're saying they need to be sideloaded instead of how I'm doing it- I did see an app called fire tv stick side load app somewhere on here- I'll try that when I get in- hopefully this works since the 'appstofire' app didn't - thanks for your help :good:
Uninstall sideloaded apps. Go to playstore and download wukong app on your phone\tablet, lunch it and search for your box IP,select it and will attempt to connect, once connected it will automatically install wukong app on your fire TV. When this is all done you should be able to see the pointer on your screen and navigate through using your preferred type of build in modes ( touchpad, dpad, mouse or keyboard)
Hi not sure what I am doing wrong but once uninstalling the apps from the firestick and downloading the wukong app for 'kodi' instead of any other then launching it and selecting ip, it asks last 2 numbers which I put in and hit search and I get no device found which dosen't make sense. I have unkown sources on and usb degug on set, it tries to initialize but fails and says 1 minute to resolve but goes to a tutorial troubleshoot page without connecting?
bula1ca said:
Uninstall sideloaded apps. Go to playstore and download wukong app on your phone\tablet, lunch it and search for your box IP,select it and will attempt to connect, once connected it will automatically install wukong app on your fire TV. When this is all done you should be able to see the pointer on your screen and navigate through using your preferred type of build in modes ( touchpad, dpad, mouse or keyboard)
Click to expand...
Click to collapse
Hi I know what you were explainging was a pretty simple, quick access to the application but I seem to be experiencing a problem connecting to it on my firestick. Once installing the app on my phone for example and then trying to access it on the stick, it shows ‘smart tv’ which is checked and ‘my devices’ which has a rectangular green box that is labeled ‘connect’ but not ‘firetv’. When tapping ‘connect', I get ‘initializing’ then failed to initialize showing the troubleshooting page suggesting developer options and usb debugging which are all on. The only other problem that I thought may be the issue was having all connections the same which they are now on the same wifi extender that has the best signal. This didn’t change anything. I then checked the IP address on the firestick which is 192.168.1.12 and it when hitting ‘Input IP to search’, it asks for the last 2 digits but when entering the 12, I quickly get ‘no devices found please try again. I then checked the IP on my tv and found its IP’s last 2 digits are 22 not 12 which I don’t see how I would change these or even if this would be the problem since it is the firestick that I am trying to get recognized. Besides, even though ‘smart tv’ shows up in the ‘New Devices’, Wukong is not functional with the actual tv either. The other suggestion they give was to install the server onto the tv but once copying that fires on to a flash drive then plugging it into my Samsung smart tv, I cant even access the file on the tv.
If you or anyone can shed any light on my situtuation - it would be appreciated
[/QUOTE]
You need to side-load the app to your phone or tablet, open app and connect to your Firestick IP, once connected It will automatically install the wukong app on your firestick . Once you see the app under your main\apps you are good to go.[/QUOTE]
I'm also stuck
When I use Wukong Remote, it doesn't detect my Fire TV. I have ADB debugging and Unknown Source both on. Might there be another setting I am missing so my Firestick can be detected?

Help loading settings.apk on fire stick

Hi i have downloaded the Amazon Fire TV Utility App and i have added the ip from the Amazon Fire stick and CMD came up saying it had connected, i have then tried to load the settings.apk using the Amazon Fire TV Utility App but all i am getting is a CMD with this in it error: device offline followed by -waiting for device-
The Fire Stick is turned on and i have tried turning off my firewall and still the same problem.
Hi I managed to get it installed on the Fire Stick by running Amazon FireTV Utility App as administrator, i can now see the settings app on the fire stick and when i launch it i can see the Bluetooth option but if i click on it the app just closes it does this on what ever option i click in the settings app.
I am assuming you are on OS5.
Make sure you have the proper IP address (in FireTv Utilities app settings) for your box/stick then go in Settings/ Developer Options/and turn off and on ADB debugging two ot three times ....should work now.
Thank you for your reply i tried what you recommended but it still launches and then closes as soon as you select an option.
I'm also seeing the same thing. I've installed the settings.apk, but everytime I click on any entry, it kicks me out...
why do you need this settings.apk? what are you needing to change / use it for?
I have loaded Kodi on my fire stick and some of the apps require mouse support to navigate so i want to buy a bluetooth air mouse and all tutorials say you need to load the settings.pka and use the bluetooth options from with in that.
meanman1967 said:
I have loaded Kodi on my fire stick and some of the apps require mouse support to navigate so i want to buy a bluetooth air mouse and all tutorials say you need to load the settings.pka and use the bluetooth options from with in that.
Click to expand...
Click to collapse
You don't need it.
FireOS 5 has better bluetooth support.
Here is my pairing of my Apple MagicTrackpad to the FireTV Stick (note the MagicMouse from 08 will not pair - Apple issue)
You can see me pair, pin is 0000, and the mouse cursor is that smallish circle in Kodi. The stock launcher has no mouse support, but FireStarter does.
Hi so all i need to do is get a Apple MagicTrackpad and it will work ?
meanman1967 said:
Hi so all i need to do is get a Apple MagicTrackpad and it will work ?
Click to expand...
Click to collapse
I'm sure there are better Bluetooth nice to use. I just paired what is laying around. The drivers that the firetv has don't support tap to click on it so I have to click the touch pad which isn't easy unless it's on a table.
You will likely be able to use almost any Bluetooth mouse with the firetv.
I wouldn't recommend the apple trackpad for firetv usage.
The android mouse toggle app has worked well enough for me that I don't even bother with pairing a mouse.
Hi i just got the Mouse Toggle app and it finds my Amazon stick and connects everything is enables and at the bottom it says status started but on my phone it just says done at the bottom and there is no controls or anything. I have enclosed a screen shot. Thanks again for your help.
Thank you i have it all working great now.

Mouse Toggle for Fire TV w/ 5.2.1.0

Is anyone else having issues with Mouse Toggle for Fire TV working with 5.2.1.0? I can't seem to get the app on phone to respond to be used. It says everything is "OK" but the app doesn't change to be usable. Also, my stick is not rooted. Not sure if that makes a difference?
blackeagle113089 said:
Is anyone else having issues with Mouse Toggle for Fire TV working with 5.2.1.0? I can't seem to get the app on phone to respond to be used. It says everything is "OK" but the app doesn't change to be usable. Also, my stick is not rooted. Not sure if that makes a difference?
Click to expand...
Click to collapse
Follow the directions below to update the app for compatibility with the 5.2.1.0 update:
http://fluxii.com/mouse-toggle-for-fire-tv-version-1-06-released/
If you have any issues please send a email to the address in the app.
Thank you
blackeagle113089 said:
Is anyone else having issues with Mouse Toggle for Fire TV working with 5.2.1.0? I can't seem to get the app on phone to respond to be used. It says everything is "OK" but the app doesn't change to be usable. Also, my stick is not rooted. Not sure if that makes a difference?
Click to expand...
Click to collapse
I installed it last night and it worked fine
My only problem is I have the game controller not the remote. I had to barrow the neighbors remote to test the app.
Sent from my SM-N920T using Tapatalk
why you not use a real BT Mouse or Bluetooth Mouse/KB in your rooted Smartphone? Work like a charm. All other will at one day blacklisted by Amazon.. this cant blacklisted!
Gesendet von meinem LG-H850
Downgrade to Previous Version
blackeagle113089 said:
Is anyone else having issues with Mouse Toggle for Fire TV working with 5.2.1.0? I can't seem to get the app on phone to respond to be used. It says everything is "OK" but the app doesn't change to be usable. Also, my stick is not rooted. Not sure if that makes a difference?
Click to expand...
Click to collapse
Can you specify which device or android version you are using? i faced the same problem on my Android 4.3 and i downgrade to a previous problem which solved the problem.
blackeagle113089 said:
Is anyone else having issues with Mouse Toggle for Fire TV working with 5.2.1.0? I can't seem to get the app on phone to respond to be used. It says everything is "OK" but the app doesn't change to be usable. Also, my stick is not rooted. Not sure if that makes a difference?
Click to expand...
Click to collapse
You have to install the Installer APK from the store on your Phone or Tablet first and then start it
Then select in the app your Fire TV IP address and sideload the Main APK to your Fire TV
Finally open the Main APP on your Fire TV and ensure, that both radio buttons and adb are enabled, that's all
I tested and it works on Fire TV 1 & 2, Fire Stick 1 &2 with or without root on: 5.2.1.0, 5.2.1.1, 5.2.4.1, 5.2.4.2

Firestick will not allow sign in - remote will not pair

Hi everyone
This is NOT the normal posting about pairing a remote to the Amazon Fire Stick. I have a Firestick and at the sign in page (where you connect your user account to Amazon) it is completely stuck. The remote does nothing.
Note:
The remote works fine on another Firestick
The batteries have been replaced and are OK
The usual tips for pairing the remote to the Firestick have all failed.
No matter what I do the remote will note pair (the remote is fine). I cannot get past the sign-in screen.
Does anyone know a way to reset the Firestick?
Has the Firestick gone completely?
Will ADB Link or other such device reset it?
Does anyone have any ideas please?
Thank you
3 options I can think of.
1) Use an OTG adapter and plug in a keyboard. Finishing signing in then navigate to the settings and pair the remote in the settings.
2) Same as the above except use the fire tv remote app on your phone.
4) Root the stick (if possible on your version) factory reset/wipe in TWRP. If that doesn't fully reset the device you can flash the stock firmware and it will restore it to the same state as it was out of the box, meaning the first screen will be on remote pairing.
I suspect what happens is the stick was deregistered. That usually brings up the sign-in page, and somewhere either the pairing was lost or that isn't the remote that was paired with that stick when it was deregistered.
Dear Sir
Thank you for your excellent, extensive response. However, I am unsure what TWRP is?
Thank you
I would highly suggest trying option 1 or 2 first. Option 3 requires rooting the stick and you should have a good understanding of what TWRP is before going down that path. Also you may or may not even be able to root it, depending on which you have and the software version it's on.
Hello it would have to be option 3. I tried the fire TV app and it would not install on either my phone or fire tablet. The only thing I cannot understand using TWRP is the tutorials I have seen say the Android device needs to have ADB Debugging ON.
Hardly a chance of doing it as I cannot access the device in the first place!!!
I will have a go and see what comes up.
Cheers
Using TWRP requires unlocking the device, and unlocking the device requires an older firmware that is vulnerable to an exploit. I don't know which Stick you have or your firmware version, but if the Stick has received an update since March, then there is no way to unlock it currently.
If you had TWRP, you wouldn't need to enable ADB debugging in FireOS, because TWRP includes it's own ADB binary that it enables.
Have you already tried the FireTV app on a phone/tablet? When you choose setup a new device, I thought the phone communicated with the Stick via Bluetooth?
Hello Finnzz!
thank you for the input.
I did try and install FireTV on my kindle tablet but it won't install for some reason.
I am not aware of the phone or device connecting via bluetooth (I thought it was only the remote that came with it that did that) but if it does connect with bluetooth I cannot get into the Firestick to actually connect to wi-fi or to turn on bluetooth devices! So, I am stuck!
Just to clarify, I'm talking about the FireTV app for Android.
Amazon Fire TV - Apps on Google Play
Simple navigation, a keyboard, plus voice search for Fire TV.
play.google.com
When using that app on your phone, and selecting:
'set up new device'
Then:
'Fire TV'
This will search for FireTVs via Bluetooth. Bluetooth is turned on by default on the FireTV. The stock FireTV remote connects to the Stick using Bluetooth, so it has to be on.
If you are using a FireHD tablet download the FireTV app from the Amazon app store, don't sideload the Google Play Store version.
Amazon Fire TV:Amazon.com:Appstore for Android
Edit: Also, have you already tried resetting the remote?
Reset Your Fire TV Remote - Amazon Customer Service
If your remote isn't working, try resetting it.
www.amazon.com
Hello
Thank you for the reply. Just to make sure does the Firstick need to be connected to wi-fi in order for bluetooth to work because if that is the case I cannot turn on wi-fi.
Thank you
Aussie Shiraz said:
Just to make sure does the Firstick need to be connected to wi-fi in order for bluetooth to work because if that is the case I cannot turn on wi-fi
Click to expand...
Click to collapse
Have you already tried the remote reset procedure linked to above? This is the first thing you should try. Simply taking out or replacing the batteries does not reset it.
Did you already try using the FireTV app on another Android device? I wouldn't think that if the app is communicating via Bluetooth for setup that WiFi was needed. Try it and see
Bullseye!!!
Nailed it finally and the recommendation you put forward (Fire TV app) worked a treat. It amazed me how fast and responsive it was.
Without your assistance I thought the Firestick was ready for the bin.
I am very appreciative to the following contributors:
bnevets27​Finnzz​
Cheers!
Glad you got it sorted. Sorry for my misinformation, I wasn't aware the app commuted with the stick over Bluetooth.

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