LG G3 D851 Stuck in a boot loop - G3 Q&A, Help & Troubleshooting

So I've had my T-Mobile G3 for less than a year. It will be a year on September 8th, and before I send it off to LG to see if they can do something about it, I want to try to fix it myself. I haven't rooted my phone or anything like that. My phone just, over time, started restarting on its own to the point that it just loops the LG logo (sometimes it manages to make it to the T-Mobile logo). I can only use my phone when its plugged in to the charger. Sometimes it will restart when its plugged into the computer but most of the time it works fine. I have tried factory resetting my phone and now its slightly worse as now the LG logo shows up and immediately shuts off to show it again and thus the cycle continues.
Could someone please help me with this problem? I'm sorry in advance if this is in the wrong place or has already been resolved. I'm new here.

CrimsonNyte said:
So I've had my T-Mobile G3 for less than a year. It will be a year on September 8th, and before I send it off to LG to see if they can do something about it, I want to try to fix it myself. I haven't rooted my phone or anything like that. My phone just, over time, started restarting on its own to the point that it just loops the LG logo (sometimes it manages to make it to the T-Mobile logo). I can only use my phone when its plugged in to the charger. Sometimes it will restart when its plugged into the computer but most of the time it works fine. I have tried factory resetting my phone and now its slightly worse as now the LG logo shows up and immediately shuts off to show it again and thus the cycle continues.
Could someone please help me with this problem? I'm sorry in advance if this is in the wrong place or has already been resolved. I'm new here.
Click to expand...
Click to collapse
Pull the battery from the device and wait 10 seconds. Then hold volume up and plug in the USB. If you see the firmware update screen get the lg flash tool and restore your device via kdz
Sent from my LG-D800 using Tapatalk

xmayhemreturnsx said:
Pull the battery from the device and wait 10 seconds. Then hold volume up and plug in the USB. If you see the firmware update screen get the lg flash tool and restore your device via kdz
Sent from my LG-D800 using Tapatalk
Click to expand...
Click to collapse
Where can I find these files?

I'm sorry for the late reply, there is a thread in the lg g3 general section that is named get back to stock. It bill have all the programs you need.
Sent from my LG-D800 using Tapatalk

xmayhemreturnsx said:
I'm sorry for the late reply, there is a thread in the lg g3 general section that is named get back to stock. It bill have all the programs you need.
Sent from my LG-D800 using Tapatalk
Click to expand...
Click to collapse
Could you link me to it, please?

CrimsonNyte said:
Could you link me to it, please?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2785089
Sent from my LG-D800 using Tapatalk

Related

Stuck on LG screen....

I rooted and then installed twrp with freegee, used goo to reboot to recovery and it never worked it stayed in lg screen and i cant get it to turn on or off really it just goes off then back on.
Press and hold the power button for 20 seconds and that should get your phone completely powered off without turning itself back on. From there you can use LGNPST back to stock.
Sent from my LG-LS970
BadFish79 said:
Press and hold the power button for 20 seconds and that should get your phone completely powered off without turning itself back on. From there you can use LGNPST back to stock.
Sent from my LG-LS970
Click to expand...
Click to collapse
I apologize but I will have to have more details. this is what I am working with: LGNPST_ACG_2.2.3_Lab
I assume you run the program then plug in usb when i plug the usb in it goes into the lg screen and the program above says something about missing a dongle. I know what a dongle is and I may be thinking of something different but.....
bocaccio said:
I apologize but I will have to have more details. this is what I am working with: LGNPST_ACG_2.2.3_Lab
I assume you run the program then plug in usb when i plug the usb in it goes into the lg screen and the program above says something about missing a dongle. I know what a dongle is and I may be thinking of something different but.....
Click to expand...
Click to collapse
Here are the instructions I used when this happened to me...
http://forum.xda-developers.com/showthread.php?t=2230106
Sent from my Lifeless Optimus G
PartimusPrime said:
Here are the instructions I used when this happened to me...
http://forum.xda-developers.com/showthread.php?t=2230106
Sent from my Lifeless Optimus G
Click to expand...
Click to collapse
I'm looking at the 4glte screen the tool finished at 100% but now im stuck on this screen
bocaccio said:
I'm looking at the 4glte screen the tool finished at 100% but now im stuck on this screen
Click to expand...
Click to collapse
engine95 said:
If you're stuck at the 4glte screen: To get to stock recovery - Power off phone. You need to hold power button for about 20 sec to get it to turn off. Then press and hold vol down+power - The LG logo will come on, then the capacitive lights. Immediatly let go when the capacitive lights turn on.
It takes a few seconds to work. Data wipe/Factory reset. Reboot.
Click to expand...
Click to collapse
This is what I did too lol did the factory reset in recovery and then the phone booted fine ... Thanks to @engine95!
Sent from my Lifeless Optimus G
PartimusPrime said:
This is what I did too lol
Sent from my Lifeless Optimus G
Click to expand...
Click to collapse
holy moly so looking at your stats and you have the same issues as me?? guess we had the same problems initially.
bocaccio said:
holy moly so looking at your stats and you have the same issues as me?? guess we had the same problems initially.
Click to expand...
Click to collapse
Yeah man I freaked out when it happened... But it happens too often and seems the smart guys around here have figured out how to fix things... Good for us
Sent from my Lifeless Optimus G
PartimusPrime said:
Yeah man I freaked out when it happened... But it happens too often and seems the smart guys around here have figured out how to fix things... Good for us
Sent from my Lifeless Optimus G
Click to expand...
Click to collapse
yeah its working now so maybe tomorrow i'll try and get on lifeless not now im just happy to have it running again.
Glad you got it working. Sorry I wasn't as much help, but at least its running.
Sent from my LG-LS970

[Q] just want to confirm if this is hard bricked

So I bought 2 sgh-t989 at the same time... one for me and the other for my sister
she lives in another city but whenever we see each other, I've always tried to make sure that her phone is running the exact same setup as mine just so I can always provide "tech support" for her phone
anyway, she went on some trip and afterwards, she said her phone wouldn't boot up anymore
since she couldn't get a hold of me, she brought her phone to a store to try and get it fixed (bad bad mistake)
she left the phone at the store for a day to determine how much it would cost to fix it
after being quoted $100 for the fix, she decided it was too much to pay and just took her phone back
long story short... a week later, I finally have the phone in my hand... and this phone won't boots up, i've put in fully charged batteries and when I press (and hold) the power button, it does absolutely NOTHING... not even that initial vibration when it boots up
i've tried to plug it to the computer and it doesn't get recognize
its permanently off and i can't, for the life of me, figure out just how to even boot this thing into TWRP... just so I can attempt to recover her files
SO.... my question... is this truly bricked?
do I have to break the news to her that all the pictures she took on the trip is now unrecoverable?
plug it into the computer and see what it gets recognized as. if its qualcomm823830283203 some like that its hardbricked
JesusWazBlack said:
plug it into the computer and see what it gets recognized as. if its qualcomm823830283203 some like that its hardbricked
Click to expand...
Click to collapse
it doesn't get recognized at all... cuz there's no way for me to power it up
chan1628 said:
it doesn't get recognized at all... cuz there's no way for me to power it up
Click to expand...
Click to collapse
Definite hard brick and if you do hook it to the computer and it says qhs usb download that means brick as well.
Sent from my SGH-M919 using Tapatalk 2
richardlibeau said:
Definite hard brick and if you do hook it to the computer and it says qhs usb download that means brick as well.
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
.... it is as i expected
thx for the help though
chan1628 said:
.... it is as i expected
thx for the help though
Click to expand...
Click to collapse
Had three myself in the past few years but none recently so don't feel bad happens to the best of us.
Sent from my SGH-M919 using Tapatalk 2
richardlibeau said:
Had three myself in the past few years but none recently so don't feel bad happens to the best of us.
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
oh man... i hate giving the "i'm sorry, but I can't recover your pictures" speech
esp. to women... sometimes they cry and its so....
wish me luck:good:
JTAG for 50 bucks and your golden
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
jtag
holeindalip said:
JTAG for 50 bucks and your golden
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
I am hard bricked as well tried updating to new cm10.2 nightly with AJK kernel accidently installed AJK kernel for wrong version oops and now hard bricked wont turn on what so ever. Looked into what phones can be fixed with JIFFY box and JTAG and noticed SGH-t989 not in the list so i am just wondering if this list is wrong and SGH-t989 can actually be saved!?!? any help is appreciated.
Mobile tech videos can fix ya up for 50 if is indeed hard bricked
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
I bricked my S2 last Saturday night, just got it back form Jtag service. Took a week and 28 bucks from the ebay vendor that performed the service.
Now that my phone is back to stock, can anyone help me to load TWRP again. I have odin, latest USB drivers, and TWRP for my phone...but cant seem to get to the ODIN restore screen on the phone.
Volume Up, down, left right, left right, A, B Start. Oh wait I think that was for contra.....
Please help to get me to the Odin load on phone.
I can then flash TWRP thru odin, get to TWRP and load my favorite ROM.
Any GURUS, Please confirm that this is right. I remember a complicated process when rooting initially, loading root file on SD card, similar process up down ect....
But since the rom I am flashing is already rooted, is it required to go thru the gyrations. cant I just flash TWRP and flash a rooted rom?
dss4me3 said:
..
But since the rom I am flashing is already rooted, is it required to go thru the gyrations. cant I just flash TWRP and flash a rooted rom?
Click to expand...
Click to collapse
Just Odin flash TWRP and then flash your rooted ROM.
Download mode= Volume up + volume down + plug USB into computer.
Wont boot up, just keeps vibrating, bricked?
JesusWazBlack said:
plug it into the computer and see what it gets recognized as. if its qualcomm823830283203 some like that its hardbricked
Click to expand...
Click to collapse
I want to know if my phone is bricked, its a Samsung glaxy sgh-T898 (but from telus) i am using a cynagenmod custom rom 10
i was using it then it went idle then when i went to unlock it back, it shut off and started to repeatedly vibrate like a pulse
so i then did a battery pull and then it vibrate and the "Samsung sgh-t898 logo appeared" for a sec or 2 and the phone shut back off and did the pulsing vibrating thing
i got the same result when i plug it into the charger and computer, even plug it in without the battery in it and pulsing vibrating happen again.
ps this had happen in the past but the phone came on like after 5 mins of, its now been hours it wont come on just keep vibrating
omari3 said:
I want to know if my phone is bricked, its a Samsung glaxy sgh-T898 (but from telus) i am using a cynagenmod custom rom 10
i was using it then it went idle then when i went to unlock it back, it shut off and started to repeatedly vibrate like a pulse
so i then did a battery pull and then it vibrate and the "Samsung sgh-t898 logo appeared" for a sec or 2 and the phone shut back off and did the pulsing vibrating thing
i got the same result when i plug it into the charger and computer, even plug it in without the battery in it and pulsing vibrating happen again.
ps this had happen in the past but the phone came on like after 5 mins of, its now been hours it wont come on just keep vibrating
Click to expand...
Click to collapse
looks like the sticky power button. First try putting compressed air on your power button. then resort to this method http://forum.xda-developers.com/showthread.php?t=1931310
JesusWazBlack said:
looks like the sticky power button. First try putting compressed air on your power button. then resort to this method http://forum.xda-developers.com/showthread.php?t=1931310
Click to expand...
Click to collapse
Thanks for replying so quickly , i think you might be right about sticky power button, because when put in the battery the vibrates begins
automatically and then i try turn on then hold the power and volume keys it entered into download menu but for 2 secs then shut off again and begin to start vibrating(pulsing again)
so i guess the download menu means its not brick, will try suggestion once i get a proper torque screw driver

Problems after returning stock

So I have a Verizon lg g4 and I recently rooted my phone and decided to go back stock. Upon doing that my phone no longer boots normally, like if I just try to turn it on the screen stays dark and doesn't boot up but if I pull the battery and hold the power button for a few seconds and then wait 10 minutes and put the battery back in it has a better chance of booting back up. Also when it does decide to boot up I have absolutely no sound except for when I make calls or use a Bluetooth speaker. Any ideas or suggestions? Either way Im getting a replacement Wednesday
Sent from my VS986 using XDA Free mobile app
How did you return to stock? Did you flash the KDZ? Sometimes I found it better to flash the older KDZ and let it naturally update OTA.
I used the kdz that the forum provided. I wouldn't mind giving that a try
Sent from my VS986 using XDA Free mobile app

Lg g3 booting issues, hardware??

Hi I'm having a problem with my g3 , I recently restored it to stick and am now having boot issues, the firmware flashes OK and phone starts up but it seems as soon as I move the phone it shuts down and then goes into a bootloop but not the ordinary bootloop.. As soon as the lg logo shows up it shuts down again and then repeats. So some kind of hardware issue.. Has anyone experienced something like this? Help please!
Benholder90 said:
Hi I'm having a problem with my g3 , I recently restored it to stick and am now having boot issues, the firmware flashes OK and phone starts up but it seems as soon as I move the phone it shuts down and then goes into a bootloop but not the ordinary bootloop.. As soon as the lg logo shows up it shuts down again and then repeats. So some kind of hardware issue.. Has anyone experienced something like this? Help please!
Click to expand...
Click to collapse
I think you where the one In my back to stock thread, but does sound like a battery failure at first check or a hardware issue.
Battery failure over time for the G3 and the issue your having is very common.
Sent from my iPhone using Tapatalk
Yes it was me, well Im thinking it's the battery but why would it boot up OK after flashing the firmware but then once I pick the phone up and start using it it shuts down ?
Sent from my GT-I9505 using Tapatalk
Here is a video
http://cloud.tapatalk.com/s/58d60e5dd8235/VID_20170323_185658.mp4
Sent from my GT-I9505 using Tapatalk

LG G4-NOTHING works!

Hi everybody, first I want to thank all devs for their work! It's greatly appreciated, Thank you!
Alrighty then I have the USCC LG G4 running or was running US99122a. Three days ago it's started to restart when ever it wanted to no matter what the battery level was at, plugged in or not just up and restart, then very shortly after it would restart with in the very first minute of being fully booted. Then shortly after that it just went into a bootloop and is now stuck on the LG screen. I have tried everything that I can find on the internet with absolutely no success of any sort. Ive went in to reset mode using voldown+power and when say yes to final warning it just stays on that screen like its frozen then eventually reboots back to being stuck on LG screen. LGUP does not work, it doesnt find it's model number. it knows what com and us99122a but unknown for model. Lg flashtool stops at 9% during s/w upgrade and either says lost connection with server OR needs/ask administrator permission (something like that but meaning the same thing) I've read that when it does don't disconnect don't do anything and after 15 to hour later presto good to go but no, no presto. I decided to ask you guys after leaving it like that for little more then 24 hours now. I need serious help as I cant afford another phone and my g4 was everything. Internet, tv, movies, work, research literally everything through miracast PLEASE HELP and thank you!
Only fix for that is a board replacement or warranty. Google LG G4 bootloop it's a common and known issue.
Sent from my iPhone using Tapatalk
hyelton said:
Only fix for that is a board replacement or warranty. Google LG G4 bootloop it's a common and known issue.
Sent from my iPhone using Tapatalk
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Click to collapse
Not what I want to hear! But thanks for the reply!
Allaboutthemoney said:
Not what I want to hear! But thanks for the reply!
Click to expand...
Click to collapse
LG will warranty it though just have to the warranty process.
Sent from my iPhone using Tapatalk
Allaboutthemoney said:
Hi everybody, first I want to thank all devs for their work! It's greatly appreciated, Thank you!
Alrighty then I have the USCC LG G4 running or was running US99122a. Three days ago it's started to restart when ever it wanted to no matter what the battery level was at, plugged in or not just up and restart, then very shortly after it would restart with in the very first minute of being fully booted. Then shortly after that it just went into a bootloop and is now stuck on the LG screen. I have tried everything that I can find on the internet with absolutely no success of any sort. Ive went in to reset mode using voldown+power and when say yes to final warning it just stays on that screen like its frozen then eventually reboots back to being stuck on LG screen. LGUP does not work, it doesnt find it's model number. it knows what com and us99122a but unknown for model. Lg flashtool stops at 9% during s/w upgrade and either says lost connection with server OR needs/ask administrator permission (something like that but meaning the same thing) I've read that when it does don't disconnect don't do anything and after 15 to hour later presto good to go but no, no presto. I decided to ask you guys after leaving it like that for little more then 24 hours now. I need serious help as I cant afford another phone and my g4 was everything. Internet, tv, movies, work, research literally everything through miracast PLEASE HELP and thank you!
Click to expand...
Click to collapse
install LG bridge and try this, connect phone in download mode and let LG bridge to recognize your phone, then click on update error recovery blue text in down right corner...
other thing you can try is this dll https://drive.google.com/file/d/0ByAmkJVge8jybmN5UWo0R3MwWjA/view?usp=sharing
place it in right folder, reboot pc and try with LG UP
Flashing_Expert said:
install LG bridge and try this, connect phone in download mode and let LG bridge to recognize your phone, then click on update error recovery blue text in down right corner...
other thing you can try is this dll https://drive.google.com/file/d/0ByAmkJVge8jybmN5UWo0R3MwWjA/view?usp=sharing
place it in right folder, reboot pc and try with LG UP
Click to expand...
Click to collapse
little update for ya after trying LG UP and another LG software install pc program and 2 other android firmware versions all it would do is freeze at 9% then nothing no matter what i tried OTHER than finally getting hard bricked. (pc said when connected corrupted device not recognizing it) So I am now a firm believer in and advise to others with this problem if you're able to get it replaced through LG do it cause that is the only fix. Even tho I could of had replaced I didnt do that, instead I grabbed my 30-30 deer hunting rifle and blasted one lonely hole!!, Yes a hole and I tell you what the screen on the G4 is superb ! besides immediately around the bullet hole it didnt even spiderweb. id say 65-70% of the screen was still crack free!! no joke!

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