Zenfone 2 screen broken - ZenFone 2 Q&A, Help & Troubleshooting

Hello everyone
My screen is broken and I would like to know if someone has any suggestion on what I can do to fix it. When I open the screen on the look screen its very dark and flashes for a second and goes black. Same thing happen when im able to unlock it. The only think I have done to this phone is root it and I put a universal wireless charger. I don't know if the universal wireless charger broke the screen but I only use it ones and it worked but then it broke because it was a cheap charger. The phone looks like it working but I can't really use it to find out.
This happened to my phone ones before but somehow it fixed it self I don't know how. Anyone know what I can do to fix it?
See attachments these are the only good pic I can get because any other place its just black and flashing.

Unroot and rma. I wouldn't mess with it if it's not caused by a drop and under warranty

Related

please help. white screen problem!

hey all i am currently having a problem with me htc s621.
when my phone is on it randomly turns to a white screen after a 2 day period or so. and after a while of turning off phone/taking out battery/taking out sim card and doing this a lot it goes back to normal. im getting pretty mad and was wondering if i need to get my phone replaced or what.
any advice is helpfull. and the phone is not updated to 6.1 or anything like that. btw it all started to happen after i dropped my phone one time. i am not sure if that helps or not.
thanks in advance
laserjetx
The phone may be damaged. Is it a stock phone or has it be flashed with a rom?
it is purely stock no upgrades at all. today it did something new, it was white then 20 min later wen back to normal without me turning it off or anything. should i bring it in into warintee or anything i can do to help it?
I have seen simular situations before. It is possible that when you dropped it, the ribbon cable connecting the LCD to the board became dislodged and is only making a partial connection. Or the LCD is just plain broken and needs to be replaced. You can get a new LCD on ebay for around $30 USD and do it yourself or take it to a repair shop and have then look at it for you.
i believe i will take it into the store tommorow. get a professional statement and opinion to see what i should do. thanks alot guys
White Screen, A Backlight Problem
laserjetx said:
i believe i will take it into the store tommorow. get a professional statement and opinion to see what i should do. thanks alot guys
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Click to collapse
I recall reading some time back concering the cause of the white screen had something to do with the backlight time, try making some adjustments with the backlight. Also do a serious search for that old thread dealing with this problem..............!
You would probably need a new screen and the best option would be to replace it yourself because you could find a cheap one off ebay and then just youtube and you could find on how to install the new screen.

Fuzzy screen? Help :(

My desire Z is reasonably new a few months old. But Itd been let without use for about a month and when I took it out I noticed now when I open the keyboard the screen goes purpleish, not all over but tinged in places. White is purple in some places and there's green blotches near on screen icons. It looks like the colours have been dragged to the right slightly. I think its a hardware issue but its a pain
When keyboard is closed the problem usually isn't present or sometimes the distortion is minimal. ALSO iv now noticed the hard QWERTY keyboard no longer seems to function right eithar. Some letters arnt working most of the time.
Anyway ink how to repair it or know a guide? I this it mit be something to do with the cable.
If you want to strip your phone down to check that the ribbon you see when sliding the keyboard out then look at this
http://forum.xda-developers.com/showthread.php?t=1003310
There is videos showing you how to take the phone apart to replace the hinge spring,sounds to me to be a faulty display though.
If you do take the phone apart there is a screw with void sticker so your warranty will be good and gone,if it is a faulty display you could still un root and get it replaced?
Wait to see if anyone else has any ideas before breaking out the screwdrivers,
No its not a faulty display. Display is ok when screen is closed. Also I used a tweezers to push the cable in as much as I could at the back and it fixed the screen. . . . .QWERTY was still not as good as it shud be (but slightly improved) but after maybe 15open and shuts it came out again.
So this means I have to open it and unloosen it right? No simpler easier way to do it?
And the keyboard problems are caused by the cable too afaik.
The method in the video is the only way I know to gain access to the ribbons socket,still think warranty is your best bet as you have pointed out the keyboard is faulty,if you open it up and cant replace the void sticker/something goes wrong,then the warranty is gone and you have a broken phone...........................
Oh I forgot to mention I have no warranty so its no loss to me xD. The keyboard was fine when I got it though so it didn't come from factory faulty.
Ok then,if you want to have a fiddle about inside then you will need a 5 Torx driver to open up the back and a philips(very small)helps to have a magnetised one as the screws can be fiddly once you pop the case open,watch that video in the link I gave you to see how its done,best of luck
Lovely I'll give it a go. Thank you
Good stuff,If you need any advice PM and will see if I can help bud.

Replacing the screen

I have broken screen on my htc desire hd, i have replaced the LCD+digitizer before. i know my way around this phone.
Is it easy to replace just glass screen ?
I cant see how i can seprate them. they are glued in this black glue thingy.
Better buy whole LCD + digitizer?
by.......................g0tmi1k
I need to do the same. Also since dropping the phone my Bluetooth turns on and off but doesn't always connect. (highlights or ticks option , but I'm not getting anything on the top bar). I disconnect and re-connect a few times to get it working
While I have the phone apart is there anything I can do to fix it?
Sent from my Samsung Galaxy S III using Android Revolution HD
I just replaced the glass only on mine. Unfortunately, the touch screen isn't responding. Anyone know where I might have gone wrong??? Everything else seems to work fine!
Probably a Ribbon Cable.
keithfrombm said:
I just replaced the glass only on mine. Unfortunately, the touch screen isn't responding. Anyone know where I might have gone wrong??? Everything else seems to work fine!
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Try taking it back apart and re-place the ribbon cables back in there seat, they may not be making proper contact. If you replaced the glass without taking it apart you probably un-seated one of the cables. When working on iPhones there is a cable that is only held in place once you close it and put the phone back together.... It's a PITA.
Buy new part and dont replace . Your self its difficult. And its not easy
You can buy a "used" DHD device to replace yours. It'll be cheaper and easier... With a backup on sdcard, your device will be the same !

I think I destroyed my HTC One X

Hey guys,
I think I destroyed my HTC One X. I just bought it a month ago from Ebay, and it worked flawless. At some point the display just turn off. I restarted the phone, heard the sound when it starts and even the softkeys worked. But the Display was still off. After after a few restarts the display turned on for a minute, just to freeze after that and turned off again. The phone was still on though.
However I've read a bit around and found out that it could be a cpu heat problem, which could be true because my phone was way too warm sometimes. So I removed the display and put a tiny little bit thermal compound on the cpu. Somehow I managed to rip off the connection cable to the display ... also I managed to rip off the little black cable near the soft keys. The soft keys still work though.
When I start the phone the starting sound comes, the softkeys blink when I restart the phone, you hear the volume buttons etc. So it seems the phone is fully working. Just the display or touchscreen is damaged.
Some pictures:
http://i.imgur.com/LQ4M2Gb.jpg
http://i.imgur.com/uWZTfNe.jpg
So, what can I do?
Do you think I could just send it to this site http://www.directfix.com/product/REP-0063.html and let them repair it? Or did I destroyed my phone too much already?
Thanks in advance.
Well,the top cable is ripped off,you can't do anything at this point.The bottom one just seems out of slot as far as i can tell from the pics.
Basicaly you can send it to the repair shop,but i don't think that you can only change the cables,don't really know what to say...Could cost you some to repair it.
I don't want to only change the cables. I want to use this full repair service:
"HTC One X Complete Screen Replacement Service (Includes LCD & Digitizer)".
So they change the cables and put on a new LCD & Digitizer as far I understand.
But do you guys think they will put back the other cable back in slot too?
Please just answer, do you guys think they can repair it if they put on a new screen & digitalizer?
I don't see why not,you can also contact them and explain them the situation.Those cables are quite easy to put back with the proper tools so you don't have to worry about it.

D855 OEM screen replaced but touch not working

Hello all
I dropped my G3 a few months ago and cracked the screen. Recently got it replaced with a brand new OEM screen.
When I boot the phone, the touch works properly, can navigate the menus, everything. As soon as I turn the screen off, only knock on works but the touch doesn't work. I can't unlock the phone unless I remove the battery and boot again. There's no touch available in TWRP as well.
I'm currently flashing a stock ROM, Android L, hoping that it will solve the problem. If it doesn't, I fear I may have to resort to other methods. If any of you have experienced this, please let me know as to what steps you've taken to remedy it.
Thank you in advance.
sarfaraaz said:
Hello all
I dropped my G3 a few months ago and cracked the screen. Recently got it replaced with a brand new OEM screen.
When I boot the phone, the touch works properly, can navigate the menus, everything. As soon as I turn the screen off, only knock on works but the touch doesn't work. I can't unlock the phone unless I remove the battery and boot again. There's no touch available in TWRP as well.
I'm currently flashing a stock ROM, Android L, hoping that it will solve the problem. If it doesn't, I fear I may have to resort to other methods. If any of you have experienced this, please let me know as to what steps you've taken to remedy it.
Thank you in advance.
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Click to collapse
Did you do it yourself or did you send it in or take it to a repair shop? If you didn't do it yourself, I would take it back and demand they fix it at no extra cost.
If you did it yourself, did you get the screen with the digitizer along with it? Just replacing the screen, on most phones, without getting a digitizer already fused to it means trouble.
Also, if you did it yourself, check all connections. I know with my daughters iPod, I had to replace the screen and it wasn't easy and the first time, all the touch areas didn't work correctly. You also have to be careful that you don't ruin the digitizer when installing the screen.
Also, you have to be real careful of all the connectors and the board. One wrong move and you could tear a cable, crack the main board, etc. I refuse to do any more self maintenance on devices like this. Best to either shell out the cash to have it fixed, or just get a new one. That, or also get extended warranties to cover damage to the device.
Also, did you have it in a case protector? If not, you might want to go get one. Otterbox's are worth the money. Yes, it makes the phone bulkier, but I'd rather pay $40 or so for their protector which really helps.
iBolski said:
Did you do it yourself or did you send it in or take it to a repair shop? If you didn't do it yourself, I would take it back and demand they fix it at no extra cost.
If you did it yourself, did you get the screen with the digitizer along with it? Just replacing the screen, on most phones, without getting a digitizer already fused to it means trouble.
Also, if you did it yourself, check all connections. I know with my daughters iPod, I had to replace the screen and it wasn't easy and the first time, all the touch areas didn't work correctly. You also have to be careful that you don't ruin the digitizer when installing the screen.
Also, you have to be real careful of all the connectors and the board. One wrong move and you could tear a cable, crack the main board, etc. I refuse to do any more self maintenance on devices like this. Best to either shell out the cash to have it fixed, or just get a new one. That, or also get extended warranties to cover damage to the device.
Also, did you have it in a case protector? If not, you might want to go get one. Otterbox's are worth the money. Yes, it makes the phone bulkier, but I'd rather pay $40 or so for their protector which really helps.
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Click to collapse
A friend who's an LG technician did it for me. Replaced the screen and digitizer I believe. He tested it on another G3 and the screen works perfectly. Given that the screen works on another G3, do you think it is likely that this is a software issue and not hardware?
I have a case that came with the phone but I've never used it, however, that's definitely going to change from now on.
sarfaraaz said:
A friend who's an LG technician did it for me. Replaced the screen and digitizer I believe. He tested it on another G3 and the screen works perfectly. Given that the screen works on another G3, do you think it is likely that this is a software issue and not hardware?
I have a case that came with the phone but I've never used it, however, that's definitely going to change from now on.
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Click to collapse
I can't even pretend to know what might be the issue. I would take it back to your friend and ask him to look at it, if not replace it again.
iBolski said:
I can't even pretend to know what might be the issue. I would take it back to your friend and ask him to look at it, if not replace it again.
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Click to collapse
Yeah, he asked me to return it to stock and then test it seeing as his internet speed sucks, and if it still sin't working then he'll take it back to work on it.
Will report back if the software update works or not.
Just an update, flashing to stock didn't work. Only way I can use the phone now is to set the screen to never turn off
sarfaraaz said:
Just an update, flashing to stock didn't work. Only way I can use the phone now is to set the screen to never turn off
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Have same problem and solved yet.
Just try to double click power button when there is image on screen after that touchscreen is working.
Stopper said:
Have same problem and solved yet.
Just try to double click power button when there is image on screen after that touchscreen is working.
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I've tried everything, finally figured out that it only works with the quick circle case. If I close the case and wait for the circle to show up then open it, touch works. It's probably something internal that's messed up but I've since given the phone to LG themselves for a quote and possible repair.
sarfaraaz said:
[...] I've since given the phone to LG themselves for a quote and possible repair.
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Any news since?

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