Hello all
I dropped my G3 a few months ago and cracked the screen. Recently got it replaced with a brand new OEM screen.
When I boot the phone, the touch works properly, can navigate the menus, everything. As soon as I turn the screen off, only knock on works but the touch doesn't work. I can't unlock the phone unless I remove the battery and boot again. There's no touch available in TWRP as well.
I'm currently flashing a stock ROM, Android L, hoping that it will solve the problem. If it doesn't, I fear I may have to resort to other methods. If any of you have experienced this, please let me know as to what steps you've taken to remedy it.
Thank you in advance.
sarfaraaz said:
Hello all
I dropped my G3 a few months ago and cracked the screen. Recently got it replaced with a brand new OEM screen.
When I boot the phone, the touch works properly, can navigate the menus, everything. As soon as I turn the screen off, only knock on works but the touch doesn't work. I can't unlock the phone unless I remove the battery and boot again. There's no touch available in TWRP as well.
I'm currently flashing a stock ROM, Android L, hoping that it will solve the problem. If it doesn't, I fear I may have to resort to other methods. If any of you have experienced this, please let me know as to what steps you've taken to remedy it.
Thank you in advance.
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Click to collapse
Did you do it yourself or did you send it in or take it to a repair shop? If you didn't do it yourself, I would take it back and demand they fix it at no extra cost.
If you did it yourself, did you get the screen with the digitizer along with it? Just replacing the screen, on most phones, without getting a digitizer already fused to it means trouble.
Also, if you did it yourself, check all connections. I know with my daughters iPod, I had to replace the screen and it wasn't easy and the first time, all the touch areas didn't work correctly. You also have to be careful that you don't ruin the digitizer when installing the screen.
Also, you have to be real careful of all the connectors and the board. One wrong move and you could tear a cable, crack the main board, etc. I refuse to do any more self maintenance on devices like this. Best to either shell out the cash to have it fixed, or just get a new one. That, or also get extended warranties to cover damage to the device.
Also, did you have it in a case protector? If not, you might want to go get one. Otterbox's are worth the money. Yes, it makes the phone bulkier, but I'd rather pay $40 or so for their protector which really helps.
iBolski said:
Did you do it yourself or did you send it in or take it to a repair shop? If you didn't do it yourself, I would take it back and demand they fix it at no extra cost.
If you did it yourself, did you get the screen with the digitizer along with it? Just replacing the screen, on most phones, without getting a digitizer already fused to it means trouble.
Also, if you did it yourself, check all connections. I know with my daughters iPod, I had to replace the screen and it wasn't easy and the first time, all the touch areas didn't work correctly. You also have to be careful that you don't ruin the digitizer when installing the screen.
Also, you have to be real careful of all the connectors and the board. One wrong move and you could tear a cable, crack the main board, etc. I refuse to do any more self maintenance on devices like this. Best to either shell out the cash to have it fixed, or just get a new one. That, or also get extended warranties to cover damage to the device.
Also, did you have it in a case protector? If not, you might want to go get one. Otterbox's are worth the money. Yes, it makes the phone bulkier, but I'd rather pay $40 or so for their protector which really helps.
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Click to collapse
A friend who's an LG technician did it for me. Replaced the screen and digitizer I believe. He tested it on another G3 and the screen works perfectly. Given that the screen works on another G3, do you think it is likely that this is a software issue and not hardware?
I have a case that came with the phone but I've never used it, however, that's definitely going to change from now on.
sarfaraaz said:
A friend who's an LG technician did it for me. Replaced the screen and digitizer I believe. He tested it on another G3 and the screen works perfectly. Given that the screen works on another G3, do you think it is likely that this is a software issue and not hardware?
I have a case that came with the phone but I've never used it, however, that's definitely going to change from now on.
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I can't even pretend to know what might be the issue. I would take it back to your friend and ask him to look at it, if not replace it again.
iBolski said:
I can't even pretend to know what might be the issue. I would take it back to your friend and ask him to look at it, if not replace it again.
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Click to collapse
Yeah, he asked me to return it to stock and then test it seeing as his internet speed sucks, and if it still sin't working then he'll take it back to work on it.
Will report back if the software update works or not.
Just an update, flashing to stock didn't work. Only way I can use the phone now is to set the screen to never turn off
sarfaraaz said:
Just an update, flashing to stock didn't work. Only way I can use the phone now is to set the screen to never turn off
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Click to collapse
Have same problem and solved yet.
Just try to double click power button when there is image on screen after that touchscreen is working.
Stopper said:
Have same problem and solved yet.
Just try to double click power button when there is image on screen after that touchscreen is working.
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Click to collapse
I've tried everything, finally figured out that it only works with the quick circle case. If I close the case and wait for the circle to show up then open it, touch works. It's probably something internal that's messed up but I've since given the phone to LG themselves for a quote and possible repair.
sarfaraaz said:
[...] I've since given the phone to LG themselves for a quote and possible repair.
Click to expand...
Click to collapse
Any news since?
Related
hey all i am currently having a problem with me htc s621.
when my phone is on it randomly turns to a white screen after a 2 day period or so. and after a while of turning off phone/taking out battery/taking out sim card and doing this a lot it goes back to normal. im getting pretty mad and was wondering if i need to get my phone replaced or what.
any advice is helpfull. and the phone is not updated to 6.1 or anything like that. btw it all started to happen after i dropped my phone one time. i am not sure if that helps or not.
thanks in advance
laserjetx
The phone may be damaged. Is it a stock phone or has it be flashed with a rom?
it is purely stock no upgrades at all. today it did something new, it was white then 20 min later wen back to normal without me turning it off or anything. should i bring it in into warintee or anything i can do to help it?
I have seen simular situations before. It is possible that when you dropped it, the ribbon cable connecting the LCD to the board became dislodged and is only making a partial connection. Or the LCD is just plain broken and needs to be replaced. You can get a new LCD on ebay for around $30 USD and do it yourself or take it to a repair shop and have then look at it for you.
i believe i will take it into the store tommorow. get a professional statement and opinion to see what i should do. thanks alot guys
White Screen, A Backlight Problem
laserjetx said:
i believe i will take it into the store tommorow. get a professional statement and opinion to see what i should do. thanks alot guys
Click to expand...
Click to collapse
I recall reading some time back concering the cause of the white screen had something to do with the backlight time, try making some adjustments with the backlight. Also do a serious search for that old thread dealing with this problem..............!
You would probably need a new screen and the best option would be to replace it yourself because you could find a cheap one off ebay and then just youtube and you could find on how to install the new screen.
My screen randomly freezes, with Android still running in the background. It also has multicolored "snow" static-like crap on the screen instead of an image half of the time, especially when unlocking the screen. Happens when the kernel hasn't even finished booting as well. I also get visual artifacts appearing on screen, which would be expected if my GPU was OC'd, but it's not. Tried stock, didn't help, so I know it's a hardware problem.
I suspect it might be the slider ribbon, or the screen itself, but I want to know what it most likely is before trying to order parts and spending the money. If it's being caused by the GPU, I'm just gonna pick up a new part-time job and buy a new phone altogether..
Any ideas?
Same problem, same suspicions. I'm taking mine apart and will advise.
Got it back together... no change. Might just be the GPU.
Sometimes while the screen is glitching, moving the slider gets it to work. I'm thinking the ribbon cable in the slider might be damaged on the inside.
I'm gonna try replacing it since the part is $11 on Ebay.
Sent from Asgard
It's kernel problems. Lock and unlock.
Sent from my R800x using XDA
savage24x said:
It's kernel problems. Lock and unlock.
Sent from my R800x using XDA
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Click to collapse
It's not the kernel. I've tried every gsm kernel available, wiped the boot partition with fastboot, wiped everything, installed stock. Doesn't make any difference. 100% a hardware problem.
Sent from Asgard
captain67 said:
It's not the kernel. I've tried every gsm kernel available, wiped the boot partition with fastboot, wiped everything, installed stock. Doesn't make any difference. 100% a hardware problem.
Sent from Asgard
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Click to collapse
I'm wondering if the actual flex cable itself. Since I just derped and sat on my phone and broke the digitizer, I'm just gonna get the whole screen assembly (Since it's only about 5$ cheaper). It could be a while though. I can't order it till next tuesday.
I used to have similar problems on my g2 until I replaced the flex cable. But then again, the image seems to freeze and occasionally glitch, so I'm wondering if there's a faulty solder connection somewhere since shaking/beating/banging on the phone seems to also fix it sometimes.
I managed to dig up four old threads where multiple people had the exact same problems as me, replaced the flex cable, then had zero issues afterwards.
I was just reading them an hour ago. 100% sure the cable is the problem for my phone.
Now it's just a waiting game, first waiting until I have some cash, then waiting for the e-cheque to clear, then the shipment.. I'm gonna have to wait at least a month unless somebody goes and ships one to my door instantly.. Which obviously ain't gonna happen as I'm not a developer and just someone who helps ppl with their phones.
I'm gonna save up and buy a new phone, then give this one to my 11 year old niece after it's repaired. By the time I have enough cash for one of those new HTC models, the cable should be here.
Sent from Asgard
Well if you do it before me, please let me know!! And I'll be sure to report back! I'll order the screen assembly next tuesday.
captain67 said:
It's not the kernel. I've tried every gsm kernel available, wiped the boot partition with fastboot, wiped everything, installed stock. Doesn't make any difference. 100% a hardware problem.
Sent from Asgard
Click to expand...
Click to collapse
tl;dr original post. GPU problems.
jakestarz said:
Before buying a new phone try flashing new or older firmware via wotanserver
Sent from my R800a using xda premium
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Click to collapse
Clearly you didn't read the thread. That had already been done.
savage24x said:
tl;dr original post. GPU problems.
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Click to collapse
It's not the GPU. If you're too damn lazy to read a couple of paragraphs, don't bother replying.
Sorry to resurrect this...
Sorry to resurrect this out of the blue, but I am also having a similar problem.
I have not rooted my R800at, but noticed first that the screen would sometimes stretch or skew into an absurdly distorted shape, only to snap back to normal after unlocking the screen.
Then, a few days ago, I also started to get this colorized snow pattern on my screen. I was wondering if you managed to fix your phone by ordering the cable? Also, not to sound too much like a pathetic n00b, is there a .doc somewhere (Or PDF) showing how to disassemble the phone to replace the cable, if that indeed fixed the problem?
I am going to see if AT&T will warranty the phone (Less than a year old, more than 30 days, not more than 90) but I am unsure if it is going to cost me an arm and a leg to do so.
FadeDown said:
Sorry to resurrect this out of the blue, but I am also having a similar problem.
I have not rooted my R800at, but noticed first that the screen would sometimes stretch or skew into an absurdly distorted shape, only to snap back to normal after unlocking the screen.
Then, a few days ago, I also started to get this colorized snow pattern on my screen. I was wondering if you managed to fix your phone by ordering the cable? Also, not to sound too much like a pathetic n00b, is there a .doc somewhere (Or PDF) showing how to disassemble the phone to replace the cable, if that indeed fixed the problem?
I am going to see if AT&T will warranty the phone (Less than a year old, more than 30 days, not more than 90) but I am unsure if it is going to cost me an arm and a leg to do so.
Click to expand...
Click to collapse
The phone comes with a one-year manufacturer warranty. Since you aren't rooted or unlocked, send it in for repair. If you open up the phone to fix the cable yourself you'll end voiding the warranty permanently. If something else breaks later down the road that's harder to fix, you're gonna need it.
Sent from a Galaxy far, far away
hey everyone well after reach tru this thread i think my flex cable is the problem as well
a while back when i unlock the fone the screen just use to be all jumpy (but i dont think dat was related to the flec cable problem cuz after changing wallpaper it stopped)
but like ah few weeks after i changed my rom, if i didn't slide out my gampad my phone wouldn't unlock, sometimes when i turn it off(the phone vibrates as usual but the screen nevr comes on) and then now like its completely gone i'm getting nothing from the screen anymore
so i'm guessing its the flex cable
and i think thats the reason for my front camera to stop wrking as well
FIX!
captain67 said:
My screen randomly freezes, with Android still running in the background. It also has multicolored "snow" static-like crap on the screen instead of an image half of the time, especially when unlocking the screen. Happens when the kernel hasn't even finished booting as well. I also get visual artifacts appearing on screen, which would be expected if my GPU was OC'd, but it's not. Tried stock, didn't help, so I know it's a hardware problem.
I suspect it might be the slider ribbon, or the screen itself, but I want to know what it most likely is before trying to order parts and spending the money. If it's being caused by the GPU, I'm just gonna pick up a new part-time job and buy a new phone altogether..
Any ideas?
Click to expand...
Click to collapse
Same problem.
Answer is change the screen ribbon 3.50$ on ebay with shipping.:laugh:
ispeedca said:
Same problem.
Answer is change the screen ribbon 3.50$ on ebay with shipping.:laugh:
Click to expand...
Click to collapse
That's correct. You all guys need to replace the ribbon cable/flex cable and the issue will be gone.
noticed that my touchscreen is becoming unresponsive lately so i thought that changing the multitouch might solve it. the thing is, after selecting 4 touch, touchscreen becomes totally unresponsive. i tried wipe and even flashing stock os but touchscreen is still the same.
did i screw up my touch screen? how will i know? any known repairs or fix.
thanks
Sounds like your digitalizer (the glass above the screen) is busted and needs replacement. If your phone is under warranty, claim it, if not - get a new digitalizer and if you can't change it yourself, take it to a repair shop.
Changed the digitizer but still no response
Got a headache? It's all in your head!!!
switch ROM
You said that you flashed back to stock, but how about flashing to another ROM, I mean one that has a completly diferent multitouch enabler... that might work.
kherzad said:
You said that you flashed back to stock, but how about flashing to another ROM, I mean one that has a completly diferent multitouch enabler... that might work.
Click to expand...
Click to collapse
i was able to flash stock and it means i have no root nor recovery. and adb debugging is not enabled. i am out of ideas how i will be able to solve this.
After flashing stock ROM do you face the same issue with a new Digitizer?
yes. doesnt respond to anything except volume and power. even the 4 touch buttons doesn't work. i was thinking that i have received a bad digitizer or it is a motherboard issue. with the latter i have no idea how to check
salingpusa said:
yes. doesnt respond to anything except volume and power. even the 4 touch buttons doesn't work. i was thinking that i have received a bad digitizer or it is a motherboard issue. with the latter i have no idea how to check
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Click to collapse
I had recently taken my Defy to a service center. I just wanted to change the earpiece and the side casing. While replacing the side casing (while removing the Digitizer) they damaged the digitizer. The main touch portion was working but the 4 soft keys were not. They replaced the digitizer and everything was fine again (had to pay for it )
If you can carefully handle the phone, you can open up the casing and try reconnecting the digitizer to the board. (Do not remove the digitizer from the casing only reconnect the cable).
Replacement is better done by a service center as it requires careful handing.
I did open the phone, removed and reconnected the cable, still the same. also tried 2 new digitizer still the same result. I guess it us the mother board . Any ideas where to get replacement board ?
Thanks
Got a headache? It's all in your head!!!
i have got the same problem like you and i have solved it.
Do compass calibration like spin the phone 3 times in flat condition (laying down face up), then have the phone standing up and rotate 3 times, then on one side, rotate 3 times and then move your defy in the shape of number "8" in the air. Re-open the screen. it is suppose to bring back your screen work like it was nothing happened.
only for my defy i've tried never did this for another but from what i see you have nothing to lose here
Tried the calibrating thing and also a new digitizer. doesn't work. So it is the motherboard.
Anyone knows where to get mother board
Got a headache? It's all in your head!!!
Getting a new board is like getting a new phone - new IMEI, price for the board should be very similar to the pricw for a new phone too. If you think about it, it IS the phone. What's there in the phone other than the board a screen and a digitizer...
Guess you're right.
Got a headache? It's all in your head!!!
Hi Guys,
A month or so ago my mom dropped her S3 into the toilet. I told her to put it in rice ASAP and I believe a day or so later she did (but perhaps later that night). When I turn the phone on, the blue SAMSUNG (or maybe it says Galaxy) logo comes on and shows up completely fine, but nothing else after that works.
The lights around the phone work as well, including when I hit the menu and back buttons on the bottom part of the phone. It vibrates properly when it should and I also get sound, no problem.
I've tried connecting the phone to my computer to salvage pictures and data but it doesn't recognize the device for some reason.
Is the phone completely toast or is there a way for me to fix it? It was in very good condition before this and had only been used for a year.
Thanks a lot for the help. Any advice is greatly appreciated.
Update: I just turned it on again and I could see the FAINTEST traces of the home screen. I pulled the settings down and turned the screen brightness up all the way and I can make out everything. The phone seems to be fully functional, but the screen is still incredibly dark. Any ideas on what is broken and what I need to fix?
Once every while it flickers to the full brightness for a split second and then goes back to dull.
Digitizer may have water. See if someone can take it out and wipe it down. Otherwise its a insurance call.
Thanks for the reply. I have no insurance on the phone so that's not an option. Would it be ultra difficult for me to try and take out the digitizer and wipe it down? Is it far too late to try and dry it out more with rice or silicate packs?
Please see this thread. Perhaps you can compare notes.
Perseus71 said:
Please see this thread. Perhaps you can compare notes.
Click to expand...
Click to collapse
Is there a way to confirm it's the digitizer before I pay $120 to try and transplant a new one into the old phone? I am also not very savvy at phone repair, although I could probably hire someone locally to do it.
Would like to make sure it's the digitizer first though.
I've also heard that re-dropping it in distilled water and then drying it with silicate gel packs might help clear whatever issues it's experiencing now. That seems crazy to me. Thoughts?
Thanks!
I wouldn't drop it again in water. If you are not sure you can do it, then better send it for Out-Of-Warranty Repair. I can't tell you of a way to determine if its the Digitizer or not.
I "think" its your LCD having some dampness.
Okay, thank you. So assuming it's the LCD being damp, is it far too late to use silicate packs to bring out the moisture? Or is it time to pull it apart and wipe it down?
Also the videos I see online kind of make it seem like you can't remove the screen without breaking it.
Yes give it a try. A friend of mine, tried that successfully. Your mileage may vary.
Perseus71 said:
Yes give it a try. A friend of mine, tried that successfully. Your mileage may vary.
Click to expand...
Click to collapse
I followed a video tutorial online and took it apart and brushed it with a toothbrush dipped in 99% isopropyl alcohol. I let it dry for a bit and retried it and the screen was still very dark. :-/ I guess I'll try it again later.
Hey.. I flashed cm12 unofficial ROM 2-3 months ago on my lg d855.. There weren't any major bugs.. But recently I noticed that sometimes when I press the power button to unlock it .. The touch screen seems to stop working.. This happens only on the lock screen... I Also tried holding the power button and try to tap the "power off / reboot" buttons.. It doesn't work too.. But.. The weird part is..when I sort of slap the screen it starts to work again .. My question is .. Is it a ROM bug? Or is it a hardware issue.. If its a software issue.. Then why does it start working when I slap it.. And if its a hardware issue.. Why does it only occur on the lock screen? Please help.. Thanks
Sent from my LG-D855 using XDA Free mobile app
2000ftt said:
Hey.. I flashed cm12 unofficial ROM 2-3 months ago on my lg d855.. There weren't any major bugs.. But recently I noticed that sometimes when I press the power button to unlock it .. The touch screen seems to stop working.. This happens only on the lock screen... I Also tried holding the power button and try to tap the "power off / reboot" buttons.. It doesn't work too.. But.. The weird part is..when I sort of slap the screen it starts to work again .. My question is .. Is it a ROM bug? Or is it a hardware issue.. If its a software issue.. Then why does it start working when I slap it.. And if its a hardware issue.. Why does it only occur on the lock screen? Please help.. Thanks
Sent from my LG-D855 using XDA Free mobile app
Click to expand...
Click to collapse
Its not hardware issue for sure. Try to unlock with 3 fingers i think i saw this solution somewhere in the forum.
2000ftt said:
Hey.. I flashed cm12 unofficial ROM 2-3 months ago on my lg d855.. There weren't any major bugs.. But recently I noticed that sometimes when I press the power button to unlock it .. The touch screen seems to stop working.. This happens only on the lock screen... I Also tried holding the power button and try to tap the "power off / reboot" buttons.. It doesn't work too.. But.. The weird part is..when I sort of slap the screen it starts to work again .. My question is .. Is it a ROM bug? Or is it a hardware issue.. If its a software issue.. Then why does it start working when I slap it.. And if its a hardware issue.. Why does it only occur on the lock screen? Please help.. Thanks
Sent from my LG-D855 using XDA Free mobile app
Click to expand...
Click to collapse
I haven't had this problem on the D851, but I would try updating your device to the newest version of Cyanogenmod.
Also, back when I had the G2 I went through this problem a lot and actually had about five of them because they were under warranty. The problem was that the seal for the screen would come undone, and it's hard to notice since the screen is literally the entire front of the phone. When this seal broke, water would seep in and cause chaos with the screen. Wouldn't work in certain parts and so much more. I haven't had this happen on the G3, but my seal has broken and I can see it, so it's only a matter of time before water gets in there (or until I get the screen replaced). I've always had this problem with LGs they're just so damn good that I live with it. I'd bet this is what's going on if it's not the hardware.
ItsJacobee said:
I haven't had this problem on the D851, but I would try updating your device to the newest version of Cyanogenmod.
Also, back when I had the G2 I went through this problem a lot and actually had about five of them because they were under warranty. The problem was that the seal for the screen would come undone, and it's hard to notice since the screen is literally the entire front of the phone. When this seal broke, water would seep in and cause chaos with the screen. Wouldn't work in certain parts and so much more. I haven't had this happen on the G3, but my seal has broken and I can see it, so it's only a matter of time before water gets in there (or until I get the screen replaced). I've always had this problem with LGs they're just so damn good that I live with it. I'd bet this is what's going on if it's not the hardware.
Click to expand...
Click to collapse
Absolutely... I can see... Whenever I press on the edges on any of the sides.. It sort of gets pushed in.. It looks like its not glued properly.. Its a bummer as the "screen" is the reason y I bought this.. From ur experience , does it stop working completely at some point?
Sent from my LG-D855 using XDA Free mobile app
2000ftt said:
Absolutely... I can see... Whenever I press on the edges on any of the sides.. It sort of gets pushed in.. It looks like its not glued properly.. Its a bummer as the "screen" is the reason y I bought this.. From ur experience , does it stop working completely at some point?
Sent from my LG-D855 using XDA Free mobile app
Click to expand...
Click to collapse
If you can push it in then the seal is definitely broken.
On my G2, when in a moist and humid environment condensation would form on the inside of the device, but it was nothing too big and went away after a while. However, when too much fluid built up in the inside it began typing on its own. Furthermore, it got to the point where certain parts of the screen were unresponsive. This is why I had about five of them because over time it did get bad.
Although if there is water in the device rice usually absorbs it. Get a ziplock bag and fill it with rice. Take your battery, sim card, and sd card out, then place the phone in the bag full of rice. Seal it and shake it up a bit and let it sit over night. Keep the back cover off as well. If this is an option. I understand you might need your phone, but if you get a time where about eight hours are free I would highly recommend this. I have no idea how it works, but it takes the moisture out of the phone. I've done this with waterlogged phones, my G2, etc.
When I did that on the G2 it fixed my problems until moisture got back in there. I don't take care of my phones too well, so moisture got back in fast. Try this out and if it works just avoid keeping your phone in moist places (like playing music in shower, being on it while raining, etc.). If this fixes the problem it should hold you off until you can get the screen resealed or a new screen.
If it is with the hardware and its still under warranty I would get a replacement. I would revert to the stock ROM (if you made a backup) or find one and make sure it's updated. I would then do a full unroot, and attempt to make it so they cannot tell it was rooted. I would then attempt to get the replacement. Rooting voids the warranty, but if you unrooted I doubt they could tell. Furthermore, if you have insurance on the phone this could also work.
Edit: If you try the rice then try to replace the screen I would ensure that the current screen works properly after the rice. Make sure all the moisture is out before you replace the screen that way no moisture is trapped in there.
ItsJacobee said:
If you can push it in then the seal is definitely broken.
On my G2, when in a moist and humid environment condensation would form on the inside of the device, but it was nothing too big and went away after a while. However, when too much fluid built up in the inside it began typing on its own. Furthermore, it got to the point where certain parts of the screen were unresponsive. This is why I had about five of them because over time it did get bad.
Although if there is water in the device rice usually absorbs it. Get a ziplock bag and fill it with rice. Take your battery, sim card, and sd card out, then place the phone in the bag full of rice. Seal it and shake it up a bit and let it sit over night. Keep the back cover off as well. If this is an option. I understand you might need your phone, but if you get a time where about eight hours are free I would highly recommend this. I have no idea how it works, but it takes the moisture out of the phone. I've done this with waterlogged phones, my G2, etc.
When I did that on the G2 it fixed my problems until moisture got back in there. I don't take care of my phones too well, so moisture got back in fast. Try this out and if it works just avoid keeping your phone in moist places (like playing music in shower, being on it while raining, etc.). If this fixes the problem it should hold you off until you can get the screen resealed or a new screen.
If it is with the hardware and its still under warranty I would get a replacement. I would revert to the stock ROM (if you made a backup) or find one and make sure it's updated. I would then do a full unroot, and attempt to make it so they cannot tell it was rooted. I would then attempt to get the replacement. Rooting voids the warranty, but if you unrooted I doubt they could tell. Furthermore, if you have insurance on the phone this could also work.
Edit: If you try the rice then try to replace the screen I would ensure that the current screen works properly after the rice. Make sure all the moisture is out before you replace the screen that way no moisture is trapped in there.
Click to expand...
Click to collapse
First of all.. Thank you soo much.. Thank you for the time.u put into these posts.. It has really helped me.out a lot.. I can totally see how the rice method could work.. But it has not got to the point where its un-usable.. As I said, its only in the lock screen.. It has never ever occurred during actually using it.. I haven't found any dead spots.. Nothing.. If I use the rice trick to take out the moisture,, and if I can use the same screen (which should still work) can I just take it out and glue it in to place? What type of adhesive should be good... I'm asking this because I got this from abroad.. And it's not an international warranty. So there's no way I'm getting a warranty replacement .. So ive gotta make with what I have.. But this is very sad though, specially from such a big company.. I mean gluing a screen is not that hard.. I played loads.. Lol.. I really hope hot glue works lol..
Sent from my LG-D855 using XDA Free mobile app
2000ftt said:
First of all.. Thank you soo much.. Thank you for the time.u put into these posts.. It has really helped me.out a lot.. I can totally see how the rice method could work.. But it has not got to the point where its un-usable.. As I said, its only in the lock screen.. It has never ever occurred during actually using it.. I haven't found any dead spots.. Nothing.. If I use the rice trick to take out the moisture,, and if I can use the same screen (which should still work) can I just take it out and glue it in to place? What type of adhesive should be good... I'm asking this because I got this from abroad.. And it's not an international warranty. So there's no way I'm getting a warranty replacement .. So ive gotta make with what I have.. But this is very sad though, specially from such a big company.. I mean gluing a screen is not that hard.. I played loads.. Lol.. I really hope hot glue works lol..
Sent from my LG-D855 using XDA Free mobile app
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Well then I'd try to fix it before it does get unstable! Thing with the lock screen is you're swiping and the moisture defuses the area you're touching which could cause problems. Definitely try the rice! However, I wouldn't recommend gluing it yourself. I imagine it requires some sort of water and heat resistant glue to be effective, and on top of that a professional application. Hot glue definitely won't work! I imagine you want something that looks nice and I can only seeing that being messy and leaving residue. Furthermore, I'm not entirely sure on what lies beneath the screen and if disturbing that could cause further problems. However, I understand you're probably planning on it so please watch a guide such as: https://www.youtube.com/watch?v=PcoEQVtUwYQ to see how it's done and what you need. There seems to be a lot more to it than just placing some glue on the screen and pressing it back down.
I'm sure you can get a replacement kit with instructions and all the required tools to do it properly for not too steep of a price. Check this out: http://www.ebay.com/itm/Replacement...46?pt=LH_DefaultDomain_15&hash=item54198f441a
Or you could take it to a professional like those at Broke Ass Phone: http://www.brokeassphone.com/smartphone-repair-selection/lg-smartphone-repair/lg-g3/ The price is steep, but it's professionally done and comes with a warranty.
Good luck to you!
ItsJacobee said:
I haven't had this problem on the D851, but I would try updating your device to the newest version of Cyanogenmod.
Also, back when I had the G2 I went through this problem a lot and actually had about five of them because they were under warranty. The problem was that the seal for the screen would come undone, and it's hard to notice since the screen is literally the entire front of the phone. When this seal broke, water would seep in and cause chaos with the screen. Wouldn't work in certain parts and so much more. I haven't had this happen on the G3, but my seal has broken and I can see it, so it's only a matter of time before water gets in there (or until I get the screen replaced). I've always had this problem with LGs they're just so damn good that I live with it. I'd bet this is what's going on if it's not the hardware.
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Hi, ItsJacobee,
Sorry for breaking in, I have the same issue with 2000ftt, and I did tried "rice trick" but no luck. I think the screen is perfectly fitted in the case, when I press the edges, the feel is solid and no room for further pressing in.
My device is D855, I flashed many custom roms (resurrectionremix, CM12, Nameless ROM, CloudyG3 2.1), the mentioned issue happens to many of them but never happened in CloudyG3 & stock rom.
Any idea?
Best regards.
D855Lover said:
Hi, ItsJacobee,
Sorry for breaking in, I have the same issue with 2000ftt, and I did tried "rice trick" but no luck. I think the screen is perfectly fitted in the case, when I press the edges, the feel is solid and no room for further pressing in.
My device is D855, I flashed many custom roms (resurrectionremix, CM12, Nameless ROM, CloudyG3 2.1), the mentioned issue happens to many of them but never happened in CloudyG3 & stock rom.
Any idea?
Best regards.
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Is it under warranty or do you have insurance on the phone?
ItsJacobee said:
Is it under warranty or do you have insurance on the phone?
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Yes, it is under warranty, I am going to restore stock ROM and take it to service center. But I don't know how to trigger the issue (touch screen no response at lock screen while using power button to wake up), in stock rom and cloudyG3, this problem never happen.
Best regards,
D855 Lover.
D855Lover said:
Yes, it is under warranty, I am going to restore stock ROM and take it to service center. But I don't know how to trigger the issue (touch screen no response at lock screen while using power button to wake up), in stock rom and cloudyG3, this problem never happen.
Best regards,
D855 Lover.
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Restore Stock ROM AND do a full unroot beforehand.
ItsJacobee said:
Restore Stock ROM AND do a full unroot beforehand.
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Thanks for reminding. I restored the phone to stock with the downloaded .TOT file, then go to service center.
I can't trigger the problem in front of the service guy, however, they ask me to left the phone for checking, one day later, they confirmed that my phone is working fine no need to do anything, nothing to be replaced.
CM12 is already good enough, its speed and battery friendly....
I wish developers of CM12 would somehow fix the problem in future updates, as I knew some D855 user (but not much) also having the same issue.
Best regards,
D855Lover.