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Hi board !
a view weeks ago I had to reinstall my Universal and used Ranju_v76_WM61_19209_19209_1_0_2 (actually my first WM6) but I am running into several problems:
1) the phone-part of the device is often turning off itself. I mean, I have to go to wireless manager then and turn it on again. The main problem is, that often I do not realize that and I even do not realize that people can not call me.
2) Often, when I receive a call and the screen is turned off, the screen turns on, but i takes about half a minute, till the phone starts to ring (I can´t even pick up then by using the hardware button, the device is like freezes).
Does anyone have similar problems or knows solutions for this strange behaviour of the device ?
Thanks in advance,
Otto
your questions about this ROM, I think it's better to do here:
http://forum.xda-developers.com/showthread.php?t=367448
In addition, if you read the post, it is likely that your problem has already been exposed and resolved.
Greetings.
Hi,
I've been reading the other shutdown issue with interest from the start but I think that my particular issue is different and I'd like to know whether anyone else has my exact problem.
I'm using the o2 UK 16GB version 10A/234 and this is the problem:
When I reboot the phone and it gets to the lockscreen, if the network status is "disabled" on the lockscreen and I swipe to open, the phone shutsdown and can't be started again until I remove the battery.
If I wait for a couple of seconds when the lockscreen comes up, there is a little lag but the phone works as normal.
I can replicate this issue over and over again, so it is not a random occurrence AND this is the second handset that I have had where this exact problem is present.
Does anyone else have this issue?
constantG said:
Hi,
I've been reading the other shutdown issue with interest from the start but I think that my particular issue is different and I'd like to know whether anyone else has my exact problem.
I'm using the o2 UK 16GB version 10A/234 and this is the problem:
When I reboot the phone and it gets to the lockscreen, if the network status is "disabled" on the lockscreen and I swipe to open, the phone shutsdown and can't be started again until I remove the battery.
If I wait for a couple of seconds when the lockscreen comes up, there is a little lag but the phone works as normal.
I can replicate this issue over and over again, so it is not a random occurrence AND this is the second handset that I have had where this exact problem is present.
Does anyone else have this issue?
Click to expand...
Click to collapse
I'm facing the same issue. Is your device rooted?
At first every (re)boot without being connected via usb to a charger or a computer would result in a shutdown shortly after I enter my pin. After a day of usage I cannot reproduce it anymore, although it still happens from time to time, for example yesterday when I tried to send a text while having very bad to no reception. When it happens I also have to remove the battery or hook it up to a charger, otherwise the buttons/screen would not respond..
I'm thinking there is a (firmware) problem with the chipset since it always happens when my phone is trying/strugling to connect to the mobile network. I installed an app which constantly writes logs to my sd, hopefully that will give me more information about what's causing the problem..
Are you also having bad reception when the device shuts down? My previous device (iPhone 5s) had normal reception in my house, incl. a stable 3G connection, always 2-3 bars of 5. The LG G3 is constantly strugling with the connection to the network and often switches to "emergency calls only"..
NtotheO said:
...
I'm thinking there is a (firmware) problem with the chipset since it always happens when my phone is trying/strugling to connect to the mobile network. I installed an app which constantly writes logs to my sd, hopefully that will give me more information about what's causing the problem..
Are you also having bad reception when the device shuts down? My previous device (iPhone 5s) had normal reception in my house, incl. a stable 3G connection, always 2-3 bars of 5. The LG G3 is constantly strugling with the connection to the network and often switches to "emergency calls only"..
Click to expand...
Click to collapse
Interesting...I had a shutdown last night when I was home,at home I have very poor reception and almost always "emergency calls only"
NtotheO said:
I'm facing the same issue. Is your device rooted?
At first every (re)boot without being connected via usb to a charger or a computer would result in a shutdown shortly after I enter my pin. After a day of usage I cannot reproduce it anymore, although it still happens from time to time, for example yesterday when I tried to send a text while having very bad to no reception. When it happens I also have to remove the battery or hook it up to a charger, otherwise the buttons/screen would not respond..
I'm thinking there is a (firmware) problem with the chipset since it always happens when my phone is trying/strugling to connect to the mobile network. I installed an app which constantly writes logs to my sd, hopefully that will give me more information about what's causing the problem..
Are you also having bad reception when the device shuts down? My previous device (iPhone 5s) had normal reception in my house, incl. a stable 3G connection, always 2-3 bars of 5. The LG G3 is constantly strugling with the connection to the network and often switches to "emergency calls only"..
Click to expand...
Click to collapse
This happens rooted non-rooted, stock (no added apps) and always whilst connecting to phone network. Are you on same variant as me and if you leave it for a moment before putting in your pin does it then work ok?. I'm trying to get o2 to change my handset for another model (m8) but they just want to fix my one.
Sent from my LG-D855 using XDA Free mobile app
constantG said:
This happens rooted non-rooted, stock (no added apps) and always whilst connecting to phone network. Are you on same variant as me and if you leave it for a moment before putting in your pin does it then work ok?. I'm trying to get o2 to change my handset for another model (m8) but they just want to fix my one.
Sent from my LG-D855 using XDA Free mobile app
Click to expand...
Click to collapse
Yes I'm on the same variant. Still running the 10A firmware.
Sometimes it works, but I will do some more test this evening after work and see if I can reproduce it every time and hopefully get some usable logging too.
I think this is fixed in the 10f firmware update that I installed yesterday. I haven't had a shutdown since :victory:
constantG said:
I think this is fixed in the 10f firmware update that I installed yesterday. I haven't had a shutdown since :victory:
Click to expand...
Click to collapse
i was facing almost same issue except my phone crashed and don't want to boot up, haven't edited anything just started bluetooth. sometimes it start sometimes it doesn't
now it doesn't want to boot at all even charge screen gets stuck
Hello All,
I was one of the first to get my hands on the LG G3 when it came out last year. The phone has been excellent so far, with no issues whatsoever. Lately, the phone crashes very frequently and there is a sort of reboot loop (without evening powering up to the main screen) that goes on until I manually pull the battery out. At first, it used to happen once in a while, but now it seems to happen every time i use the phone for more than 5 min.
Do you know what may be at fault over here?
I have the same issues on my G3-d855.. I did a hard reset but I had no luck.. I also installed the v21A stock ROM but nothing.. I have noticed, though, that there is a pattern in the reboots: they mostly happen when I am receiving an incoming call ( It happens before I answer the phone) or there is a switch from Mobile Data to WiFi and vice versa.. I came back to xda to find a new radio/modem to flash.. I will tell you how that goes..
Hi all,
recently my D855 with v20T (root/xposed) started to sort of randomly reboot. It seems like once the device gets too hot, it's gone.
Happens rarely during general usage, often while playing a game, and especially often when starting the camera.
But it behaves strangely in general: if I do *not* unlock the SIM (and thus can't use the phone), the device runs forever, without a reboot, no matter what the device temperature is. Same for recovery (TWRP), it can stay there for hours and heat up however it likes, no reboot.
Removing the SIM and/or microSD does not make a difference, battery level does not matter.
I pulled a backup of the stock ROM, wiped everything (system, data, cache, dalvik) and flashed Fulmics 5.
Unlocking worked once or twice, the next time I entered my SIM pin, the lock screen showed, then reboot. This behaviour (unlock SIM, reboot) repeats endlessly. If I leave it turned off for 10-15 minutes - or sitting at the SIM unlock screen - it most of the time works fine after unlocking.
Wiped again, flashed robalm's v30F ROM.
Guess what, exactly the same.
On both variants, the phone got rather hot during the "optimizing app x of 190" screen, but never rebooted, only after I unlocked the SIM.
Let it sit overnight on the unlock screen, no reboot at all. Unlocked this morning, added my google account, rebooted - same thing again.
It's starting to drive me crazy, now it froze right in the middle of setting up the google account after another clean flash.
Is the phone prone for repair, or can anyone think of another solution to this weird issue?
Edit: Fun fact: if I manage to do the lock screen swipe before the SIM lock screen comes up, the phone reboots instantly as well.
Edit2: Followed the instructions from this thread to go back to completely stock v20T. Rebooted after optimizing apps before I could even choose a language, ran seemingly fine after this, started bootlooping after the first manual reboot. A full wipe later (volDn+Power) it at least boots. What the hell?
Thank you and best regards,
Sub
I have similar problem. Cant connect issue with exact cause, but it restarts almost every few minutes of use. Camera launch causes restart almost immediately. Phone is unusable. My VolDn button is not working so I'm currently a bit afraid to try anything new... I updated from Fulmics4.1 (i havent got reboot problems since last 1,5week ago) to 5.1 but issue persists even after full wipe. Seriously dont know what to think about it.
At first I thought that reboots are caused by low power (much more frequent with battery under 30%), then maybe big cpu load or high brightness.... now basically everything causes reboots. Im really annoyed this phone been crap since day one...
I havent tried your sim unclocking method as my doesnt have pin security etc. Let me know if you will find out solution.
foxracer89 said:
I have similar problem. Cant connect issue with exact cause, but it restarts almost every few minutes of use. Camera launch causes restart almost immediately. Phone is unusable. My VolDn button is not working so I'm currently a bit afraid to try anything new... I updated from Fulmics4.1 (i havent got reboot problems since last 1,5week ago) to 5.1 but issue persists even after full wipe. Seriously dont know what to think about it.
At first I thought that reboots are caused by low power (much more frequent with battery under 30%), then maybe big cpu load or high brightness.... now basically everything causes reboots. Im really annoyed this phone been crap since day one...
I havent tried your sim unclocking method as my doesnt have pin security etc. Let me know if you will find out solution.
Click to expand...
Click to collapse
Try a new battery
Anik49 said:
Try a new battery
Click to expand...
Click to collapse
Just received the device back from LG, they replaced the mainboard, even got a new IMEI and v30c preinstalled.
It is the same case, with the protective glass on top and a dent on the left plus the 2-3 micro-cracks around the frame.
Not sure if they swapped the battery. The problem showed up again with anywhere between 50 and 15 percent battery left.
Unfortunately I only tested it after leaving the shop, after a long walk to the bus which I caught just in time.
Setup assistant completed -> reboot.
Google setup nearly completed -> reboot.
Removed SIM and MicroSD, started phone, started camera, made a movie -> reboot.
Wiped again (strange enough, v30c only has 61 applications to optimize while v20* has 190+?), tried again, same thing.
Next, after letting the back camera take a movie for 2-3 minutes, I wanted to adjust display brightness to the max.
Result: see screenshot. This also happened with the cable plugged in.
I will return it for repair once more tomorrow...
Anyway, thank you for your answers
Regards,
sub
subworx said:
Just received the device back from LG, they replaced the mainboard, even got a new IMEI and v30c preinstalled.
It is the same case, with the protective glass on top and a dent on the left plus the 2-3 micro-cracks around the frame.
Not sure if they swapped the battery. The problem showed up again with anywhere between 50 and 15 percent battery left.
Unfortunately I only tested it after leaving the shop, after a long walk to the bus which I caught just in time.
Setup assistant completed -> reboot.
Google setup nearly completed -> reboot.
Removed SIM and MicroSD, started phone, started camera, made a movie -> reboot.
Wiped again (strange enough, v30c only has 61 applications to optimize while v20* has 190+?), tried again, same thing.
Next, after letting the back camera take a movie for 2-3 minutes, I wanted to adjust display brightness to the max.
Result: see screenshot. This also happened with the cable plugged in.
I will return it for repair once more tomorrow...
Anyway, thank you for your answers
Regards,
sub
Click to expand...
Click to collapse
It's a common thing if you use camera specially if you take video in 4k mode your phone heat up and you can't use full brightness in stock rom it's a feature try moded thermal config...also try new battery if battery percentage suddenly dropped it seems battery issue because i face the same problem....
Anik49 said:
It's a common thing if you use camera specially if you take video in 4k mode your phone heat up and you can't use full brightness in stock rom it's a feature try moded thermal config...also try new battery if battery percentage suddenly dropped it seems battery issue because i face the same problem....
Click to expand...
Click to collapse
I used to have thermals installed, the 75 dregrees Celsius variant, iirc.
Everything else was at stock, except for one short excursion to CM12 and one to ... some custom ROM.
Think I never actually took 4k videos, and the first 1,5 years the phone got a bit warmer but never really hot. Only recently it started to get really hot especially when using the camera, this also consistently was what could cause the reboot loops for sure. Other candidates were a few games which use more processing power like Alto's Adventure.
The battery drops by 2-3% after a reboot, because of the load the phone has (and the heat it develops during boot).
Anyway, I added the screenshot to the next repair request, and the woman at the counter said they'd look into the battery specifically (it seems to give out too much voltage, she said), but also check everything else once more.
I'll let them repair up to three times, then ask for a replacement, should be legal within 2 years after purchase in Germany.
Also, next time I'll take the 15 minutes (before doing a 1h/direction trip) to factory reset the phone, set it up and start the camera. If it reboots during any of this -> return, repeat.
Regards,
sub
Received my phone back from LG, finally.
Battery's broken - it outputs too much power.
Ordered a new battery and just put it in, so far no reboots during setup.
At least this got me a new mainboard and new IMEI
Regards,
sub
Hahahahahahahahaha
I just wondered why the phone shows 25 GB free everywhere, even without SD.
Turns out, during repair instead of replacing the 16GB/2GB board with an identical one, they installed the 32GB/3GB board
\o/ for LG
Few days ago my phone began to shutdown either immediately or after a short freeze of the system. This happens in many situations, although mostly outside/when I'm on the move (I tried disabling GPS but it didn't help). Usually when I switch it on again it either shutdowns just as the lockscreen appears or doesn't work at all until I remove the battery for at least 10 seconds. The latter sometimes helps and the phone works properly for a couple of hours and the whole thing start over. I tried clearing cache, restoring factory defaults, changing the software completely (Fullmics, LineageOS) but nothing helps. I made sure that this is NOT battery related - I have a spare one and it's all the same.
I'm not sure whether the issue is hardware or software related. Here are my suspicions:
Why it might be a software issue:
- Just before the phone shut down for the first time I noticed that the upper part of the display stopped working - I simply could not pull down the notification bar. I rotated the screen and noticed that the same thing happens to the menu buttons which obviously replaced notification bar in the upper part of the screen. Eventually it turned out that this is not a defect of the screen and that part of the screen simply froze. After reboot it worked normally for a while and then froze again. After changing the software the problem seems to be gone.
- When I'm in recovery mode (TWRP) the phone usually is stable, it shut down only once or twice
Reasons for hardware:
- For a couple of months now the Wi-Fi is not working properly. It disconnects and whenever I try to reestablish the connection it goes into "Saved->Connecting->Saved". Maybe this is just the next step towards the graveyard?
- It's about 6 months since the warranty has expired
Have you experienced this and/or have any idea what's going on?
EDIT: With time it was more and more difficult to turn the phone on and keep it running and right now it's not turning on at all.
EDIT 2: I made it run again. TWRP works perfectly but once I reboot to System it shuts down almost immediately.
Nobody has any idea?
I'd guess it's the battery.
When I bought my G3 in Oct 2015, I had random reboots aswell, nothing helped (turning off mediascan, restore kdz via LGFlashtool 2014 etc.).
So I went ahead and bought another battery (7000mha) from ebay.
Never again suffered from those annoying random reboots
(Inserting the old battery, makes the reboots reappear, so that is postivie proof for the battery thesis).
-Rye- said:
I'd guess it's the battery.
When I bought my G3 in Oct 2015, I had random reboots aswell, nothing helped (turning off mediascan, restore kdz via LGFlashtool 2014 etc.).
So I went ahead and bought another battery (7000mha) from ebay.
Never again suffered from those annoying random reboots
(Inserting the old battery, makes the reboots reappear, so that is postivie proof for the battery thesis).
Click to expand...
Click to collapse
As I wrote above, I have two batteries and the problems exists with both of them.
In that case try this:
https://forum.xda-developers.com/lg-g3/general/g3-hardware-problems-solved-bsod-screen-t3597086
Regarding your battery: You didn't only get "original" batteries ? I have a third party one... All original ones I had so far failed me...