Having issues from any of my sprint phones calling any landline number outbound. It will not ring and then says call failed after about 30-45 sec. I can call a mobile phone with no issue. Have tried all the usual troubleshooting updating profiles and prls on my 2 galaxy s6 and 2 iphone 6 phones to no avail. It is definitely something sprint side, but was wondering if you guys had any input/solutions on this. I am in one of the cities where they have a enabled carrier aggregation and am connected to band41 when trying to make calls with good signal.
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hey i recently bought a note 4 for verizon and used it on t-mobile.
now it worked and i changed the apn settings manually. except:
1.) The phone would lose signal really quick in certain places and have the circle with a line thru it and it would take few mins, sometimes even have to restart phone to get service back ( i am in a 4g lte service area and it works fine on other devices)
2.) when i was in a call, the option to be on the internet DID NOT WORK. it would say check network settings or something of that sort.
3.) sometimes during a call even with full signal bars, it would hang up and say 'sim not found'
is anyone else experiencing this problem(s) also, or was it just a faulty device?
please any feedback, or insight would be appreciated!
Has it been more than 24 hours activated? Although not a note but her iPhone went from Verizon to t-mobile and she was having issues with data for about 48 hours.
I don't think its just your device (unless we both have faulty devices). I am having the same issues with my Verizon Note 4 on T-mobile network. When I am on a call that requires a keypad entry, it doesn't recognize that I pressed a number (same for voicemail).
My phone also loses signal and 4g in certain place (I thought it was tmobile at first but I was at starbucks with two other friends who had tmobile..they had 4g lte and phone service just fine while my note 4 had neither.)
I was wondering if it was a note 4 issue but haven't found many forums that discussed these issues specifically for verizon note 4 to tmobile users. Please let me know if you are able to find a solution to this problem.
punjabi_xtasy said:
hey i recently bought a note 4 for verizon and used it on t-mobile.
now it worked and i changed the apn settings manually. except:
1.) The phone would lose signal really quick in certain places and have the circle with a line thru it and it would take few mins, sometimes even have to restart phone to get service back ( i am in a 4g lte service area and it works fine on other devices)
2.) when i was in a call, the option to be on the internet DID NOT WORK. it would say check network settings or something of that sort.
3.) sometimes during a call even with full signal bars, it would hang up and say 'sim not found'
is anyone else experiencing this problem(s) also, or was it just a faulty device?
please any feedback, or insight would be appreciated!
Click to expand...
Click to collapse
You are correct. I have a Verizon Note 4 that is having the same issues. I'm considering trading this for a T-Mobile note 4 but I don't know how to do that other than craigslist....too bad there is not another way....
Can not make or receive calls from Mexico and unfortunately my the official solution is to use ... the Galaxy S7 not even the S8 the S7
Unless I can find a way to make my Phone work I will have to try the Galaxy S7
What happens when somebody tries to call me most of the time they get voice mail.
When I try and call out most to the time after a few minutes the phone says Call Failed.
Now I have the RSSI at max on the phone do not think the connection is weak.
The phone always receives data emails and messages.
In Mexico the carrier is Telcel
I talked to my company and Rogers "Canadian" they both say I have the right plan and like I said calls to happen say one out of ten tries.
I tried all sorts of things to get voice calls to work every time
Went into service mode manually selected bands "some where it said try Japan my phone does not have the choice"
Tried to disable 4G
Tried to find another network but Telcel is the only choice I have.
Please somebody give me something to try ?
I do not want to use the Galaxy S7
Lose unlimited photo storage
One of the best cameras I tried
Older and slower device
Lose Android updates
Lose Google Assist
Go from 128Gig to 32Gig is painful (mind you I can use a microSD card)
Gain Samsung bloat
But the solution given if I can not find a solution is to use this device.
I really half suspect if I do go with the Galaxy S7 I will not get any improvements.
What can I try to get voice calls work in Mexico ?
Probably a dumb question but did you enable roaming?
From the home screen, swipe down the Status bar.
Tap the Settings icon.
Tap More.
Tap Cellular networks.
Tap System select.
To disable roaming, tap Home only.
To enable roaming, tap Automatic.
To permit data access while roaming, tap to enable Data roaming.
Note: When prompted Allow data roaming, tap OK.
The roaming settings are now changed.
Yes it is roaming Telcel "5 bars" and R "for roaming"
As I said data is no issue, messenger, email etc....
Did Trump already build the wall?
Have you tried to reset the network settings?
if your data is working but calls are not verify your apn is set up properly.
try using hangouts dialer and see if that call goes through, if it does then it's going to be the APN. You can copy it line for line from your s7
l want to thank everybody that contributed.
I am back home in Canada so I can no longer test.
When I go back again I think just for the kicks I will bring the Galaxy S7 just doubtful if will work but who knows.
Still will try and get the Pixel XL to work.
I can not see how it would matter, Pixel XL, Galaxy S7 or whatever if the phone supports the Network it should work.
Now I seen people using the Galaxy S7 receiving and making calls ?
Will have to try it.
On the other hand I know people making the same complaint about Telcel
I checked the difference in hardware Pixel XL / Galaxy S7 they do have a few differences in the bands they support ?
Reset network connections I did think of this but but the warning seeming pretty scary.
If the Galaxy 7 works for phone calls in Mexico for my next trip I will reset network connections. Worth a try, I read googling a few people had similar issues and this worked.
APN the phone works Data and Voice in Canada, in USA but Data only in Mexico "voice one out of 10 calls". Just not sure
Either way I like new phones and the Pixel XL is better.... Pixel XL 2 may want that too
I have a HTC One M8, AT&T, TWRP recovery, flashed and rooted with ICE 8.2.2; SuperSu.
When I am connected to 4G/LTE and someone calls me, it rings on their end but my phone does nothing. I checked my IMEI and see LTE is supported. When I switch my mobile network from 2G/3G/4G (auto) to 2G/3G (auto), it connects (H, H+ icon) and my phone receives incoming phone calls. My SIM card does not mention "4G" or "LTE". I have yet to try the SIM in another phone yet but plan to tonight.
Just to help me out with my thought process on figuring out the issue I'm going to think out loud for a second:
Put my SIM in another phone and make sure 4G/LTE is on, check if it receives calls. If it works, the issue is my phone or ROM. If it doesn't work, SIM card is the issue.
Also, from what I understand, phones on 4G switch to 3G when a call comes in and my phone may not be doing that. Is there a fix for this?
EDIT: As additional info, I am able to make outgoing calls without issue on 4G.
Are you actually using AT&T as your cell provider?
Yes, and I made sure my APN settings are correct.
It's a known issue. AT&T's implementation of Voice over LTE (VoLTE) which they call "HD Voice" for some reason interferes with voice calls on custom ROMs on this device.
No real fix, aside from calling AT&T and asking them to turn off the HD Voice feature of your account. May need to ask for a 2nd Tier tech support to do it. Others here have posted they had to do that (and 1st Tier either had not clue what they were talking about, or wrongly claimed it can't be turned off).
Other threads discussing the issue:
https://forum.xda-developers.com/showpost.php?p=62001970&postcount=28
https://forum.xda-developers.com/htc-one-m8/help/receive-calls-make-detailed-thread-t3146670
https://forum.xda-developers.com/htc-one-m8/help/m8-receive-calls-flashed-wrong-rom-4g-t3365488
https://forum.xda-developers.com/htc-one-m8/help/phone-receiving-calls-help-appreciated-t3382019
Awesome. Thank you!
EDIT: Just finished working through the issue with an AT&T rep through online chat. Had me turn off my phone, disabled it on their end, and turned it back on. Did a test call and sure enough 4g switches to 3g as the call comes in and switches back afterwards. Problem Solved!
Hey friends,
I'm looking to take my Note 8 from Verizon to Tmobile. The problem I'm having at the moment is while on T-Mo's network all calls forward to voicemail, no problem with making outgoing calls. Spoke at length with Tech support and we ran a test and did ##21# to deactivate the unconditional call forwarding. The phone received a call immediately afterward, but after 5 minutes reverted back to forward all calls to voicemail. I have 2 note 8's from Verizon and both did the same thing. Brought over 2 iPhone SE's with no problem. In addition, the data drops completely during a call. The call will not connect until the data is dropped then the call beings to ring.
I tried first unrooted then rooted them as they both are V2 via SamFail. Any thoughts? Anyone experienced anything similar. Tech support from T-Mobile said that If the phone had a 2G Only option that the service would work fine. Weird... Regarding the root, should I flash a home_CSC from Tmobile?
Thanks in advance for those they respond. :good:
So I recently move service over to AT&T. I have an unlocked Note 5 from Sprint (SM-N920P). It activated fine, but it did not have Data. I created the new APN and now I have 3G data.
I can not get 4g coverage anywhere... I should be able to use bands 2 and 4 with ATT&T. I have made sure LTE is enabled in ##3282#
Also, (this just started happening) when someone calls me, their number shows up as +86 5237-1234 instead of (865)237-1234
Oh, and update profile and update PRL seem to call sprint servers still because they wil not connect and error out.
Any ideas?