Crazy WIFI problem - G4 Q&A, Help & Troubleshooting

Hi,
I recently bought a LG G4 Spirit. After first setup everything seems to work fine. During the initial setup i connected the phone to my WIFI. The connection works (for example gmail account login, web browser). However, after the first enthusiasm (lets say 2 hours without problems) the phone goes in standby (or better the screen goes off). After switching on the screen again my WIFI symbol is on with full signal strength but by that time i dont have internet access any more. Whatever i do, no internet access. Solution is to toggle WIFI off and on again. And voila, everything works until next standby.
What I did so far:
- tried dhcp and fix ip
- toggle WIFI always on (during standby) in extended settings dialog
As I had no idea any more i contacted LG. They adviced to do the following:
- remove battery while phone is running and replug
- do a factory reset
After that the LG support adviced to exchange the device as I bought it 1 week ago. Thats what i did. After setting up the brand new phone it shows the exact same behavior....
My first suspicion then was the access point, but my whole familiy (5 people with 1-3 devices each) does not have an issue with the access point....
I am completely out of any ideas what might happen.
Hope this does make sense to anyone in here.
Thanks
LL

Settings --> Wifi ---> Menu (3 dots in upper right corner) ---> Advanced Wi-Fi
Make sure that "Keep Wi-Fi on when screen is off" is set to "Yes".

barcodelinux said:
Settings --> Wifi ---> Menu (3 dots in upper right corner) ---> Advanced Wi-Fi
Make sure that "Keep Wi-Fi on when screen is off" is set to "Yes".
Click to expand...
Click to collapse
Thanks for your answer. I dont have English as system language so I missed the correct wording of that option. But that is what i tried to describe with " toggle WIFI always on (during standby) in extended settings dialog " --> so i tried it...

Related

Turning the data connection on or off

Hi,
If I read the HTC Desire manual page 128:
Code:
[B][U]Turning the data connection on or off[/U][/B]
...
Press HOME > MENU and then tap Settings > Wireless & networks.
Select the Mobile network check box to turn on the data connection; clear the check box
to turn off the data connection.
We can simply check/uncheck the above option to turn on or off the data connection.
Did you get any problem for turning it back on (from off) ???
Because I read the old HTC Hero (which has this option as well) has problem with this.
When you turn off data, and turn it on again, the phone cannot use data connection unless you soft-reboot.
Reference:
http://code.google.com/p/apndroid/issues/detail?id=33#c10
No probs with mine
I've used this method since last Saturday, saves so much battery on my Desire and when I want the net, I can turn it back on easily enough or if at home just use Wi-Fi.
No problems getting it to turn back on again.
Does this mean I'll have to manually turn data off if I want to use wifi?
Reason why I ask is because I checked my net counter and all my data has come from the data (3G) portion of my phone whilst nothing via wifi.
Probably me being a bit naive as I thought once wifi was on the phone would know to use that automatically as opposed to 3G...
EDIT: Just had a look on my phone and under settings --> wireless and network --> mobile network (uses phone for data connection when wi-fi unavailable) is checked...so would I be correct in assuming that when wi-fi is available data won't be used??
and in Mobile Network Settings --> enable always-on mobile data (uses more power on some mobile networks) is checked (could this be the culprit?)...
Thanks for your feedback, that is certainly a good news.
Btw, does HTC provide a small widget to toggle this easily?
Or you must go through the settings -> Wireless Network -> ... ?
choccy31 said:
I've used this method since last Saturday, saves so much battery on my Desire and when I want the net, I can turn it back on easily enough or if at home just use Wi-Fi.
No problems getting it to turn back on again.
Click to expand...
Click to collapse
there is a widget you can add on your screen to do this (and others) goto widgets then scroll to settings hit the arrow on the right and you get several icons you can drop
airplane mode
bluetooth
gps
mobile network (data)
wifi
Press and hold the power button, it's an option on the quick list.

Help...Urgent!

Hi
My phone (HTC Desire HD) is acting very weirdly.
Problems
1. I cannot cannot connect to the internet via my mobile network. It says "use phone for data connection when Wi-Fi is unavailable". I have tried to fix this by doing various things such as doing a reset but nothing works.
2. I have a broadband connection (Wi-Fi) which requires an IP address to be entered. I cannot enter this IP address anywhere and I cannot insert my username and password anywhere in order to surf the internet.
3. I keep on receiving texts from a certain contact with information about my bill for my network service provider
4. My location is stuck on a location, I haven't been in almost a month.
5. My battery life is very poor even with mild usage.
Are these problems from the new update (Android 2.2.1)?.
Please how can I fix these issues?
Anyone have an idea when android 2.3 will be released for the DHD?
Thanks
bump - comon guys someone help me out!!
Hi,
1. What is your settings configuration right now ? (rooted phone, android version ?, did you flashed the ROM....)
2. For the wifi, it's really simple. Go to Settings -> Wireless & Networks -> Wi-Fi Settings and once here, you have to push the menu key, it will show an "Advanced button". After that you have to select "Use statis IP"....
5. For your battery life, perhaps you've installed too many apps and they are running in background (and consume power). Don't forget to turn off hardware functions you don't use (wifi, bluetooth, GPS...) and choose a brightness level not too high if you want to improve your battery life.
Thanks for the reply. I have a non rooted DHD running android 2.2.1
Ok.
Did you checked the "Mobile Network" option in the "Wireless and networks" panel ? otherwise it will never work

[Q] Wi-Fi Just Decided To Stop Working (Switches Off After 30 Seconds Or So) CM7

Hi All,
I am still lumbering on with an old HTC Desire running CM 7.07282011-Nightly and have had no real issues up until a couple of days ago.
Whilst in France (not that that make a lot of difference) the Wi-Fi access stopped working and the phone stopped being able to see any Wi-Fi networks. Basically, it switches itself off after around 30 seconds and cannot pick up any networks. In addiiton, the WiFi MAC address shows as unavailable although teathering via a WiFi hotspot works fine. I was switch between teather and normal Wi-Fi when the problem occurred.
If I go into Settings --> Wireless and Networks -->WiFi setting, then switch on the Wi-Fi, I get the "Turning on" message but then a Sorry warning saying "Application Settings (in process com.andriod.settings is not responding" and I can either "force a close" or "wait". If I wait, the Wi-Fi will simply switches itself off after about 30 seconds.
I did read in another post that this might be to do with the Wi-Fi sleep status but I tried all 3 options (from the menu in the Wi-Fi setting page) but that didn't do anything.
The issue appears to be that that phone has lost the Wi-Fi adaptors MAC address (says unavailable). However, I can still use Wireless Tethering and connect to to the phones WiFi hotspot. I think something has go screwy with the Wi-Fi tethering and Wi-Fi access (as I was switching between both when on my travels), but I need some help in trying to fix it.
Any Help Welcome
Chris
I tried updating to cm-7-20130301-NIGHTLY-bravo (whuch was the last release version), but still no joy.
Any help welcome
Well, after trying pretty much everything, I had to run a factory reset on the phone. Finally, my Wi-Fi is working again. Of course I now have the ball aching job of setting the phone up and re-installing all my apps again. Google restore is pretty rubbish
Looks like there must have been a config setting that got screwed somewhere. I did take a backup of the ROM and if anyone knows where this might be resolved, I wouldn't mind restoring.

Note 5 Wi-fi Rapidly Switching On And Off

Firmware: 6.0.1
Model: SM-N920A
UPDATE: Problem solved. Turns out it's an issue with the WIFI scanning in LOCATION, not in the wifi settings. While I still think this is an issue with the firmware, at least there's a way to get it to stop freaking out until they get it fixed.
Whenever I turn on the Wifi, it will often begin a cycle of rapidly turning off and back on again. If you watch the switch that indicates 'on' and 'off', it's constantly fluctuating between the two. -Immediately- after the switch shows it's turned on, the text just below the switch says "turning off.." and it turns off, immediately afterward turning back on, and the process repeats constantly until the phone dies.
Something is either forcing it to turn off, or forcing it to turn on. I've tried adjusting the settings for my third-party texting app (Textra), and even after disabling the entire app and using the stock one, the issue persisted.
I've tried restarting, I've tried clearing the cache via the bootloader.
I've exhausted the entire suite of options in settings for anything Wifi related, no configuration of settings has resolved the issue, including turning off wifi scanning.
I've tried entering the combination of "#", "*", and 0's and 1's (can't remember it off the top of my head) to access the wifi settings to turn off the power saving, but my phone under the listed model and firmware showed no such option.
The problem persists in any location, so I know it's not anything to do with the network I'm trying to connect to.
The only way I've gotten it to stop is going to the wifi settings menu, and rapidly tapping the switch while it constantly goes back and forth. I've managed to get it to stay in the "on" position, but that's the closest thing to a fix I've been able to find.
I've combed through many threads in the AT&T Note 5 troubleshooting topic, and can hardly find anything that describes this particular issue, only with wifi "not staying connected" or other obscure descriptions that upon further inspection were -not- the issue I'm having here.
Were it up to me I would root the thing and put stock Nougat on there and be done with it. But alas, AT&T has removed that option.
I am willing to do a factory reset, but I'd like to know if anyone else has had this issue and if there is any other way to solve it, so I can avoid it in the future.
Settings > wifi > more (top right corner) > advanced > always allow scanning - set to 'off'
Like I said, I've exhausted all possible options in the menus relating to wifi.
This is what I see when I go into the "Advanced" settings in Wifi.
Network Notification (on or off)
Hotspot 2.0 (on or off)
Keep wifi on during sleep (never)
Auto connect to AT&T wifi (on or off)
Install network certificates
MAC address
IP address
That's all there is. I just factory reset my phone, restored it, and the problem in the OP persists.
I rebooted it in safe mode, and the problem still persists. At this point, it looks like it's an issue with the individual handset, unless there's anything I've missed. This is beyond frustrating.
Sorry but can you explain to me how you stop this from happening?
Mine going crazy from time to time, drives me nuts, and i can't stop it.
Btw this doesn't exist on my AT&T Note 5 --> Settings > wifi > more (top right corner) > advanced > always allow scanning - set to 'off'
Kill AT&T Wifi Direct and AT&T Hot Spots.. Remove them as System Apps also.. You should get a message that it is replacing it with the stock version somewhere along this path then your wifi will work flawlessly again even with 5GHz, go figure I guess Google does a better job at WiFi.'
Edit: (sloppy instructions)
DEVICE|APPLICATION MANAGER
"MORE" top right corner
CHANGE SYSTEM SETTINGS
<disable AT&T smart WiFi and anything else that is AT&T or Samsung, including theme nonsense if you want)
Now remove it from Apps....
DEVICE|APPLICATION MANAGER
Force Stop AT&T Smart Wifi. Disable AT&T Smart WiFI.. (Select Storage in same screeen, restrict background data.. Remove permissions)
I realize some of my steps are redundant but AT&T will update stuff then turn those apps back on somehow.. But not if you gut it like I described above
droidvoider said:
Kill AT&T Wifi Direct and AT&T Hot Spots.. Remove them as System Apps also.. You should get a message that it is replacing it with the stock version somewhere along this path then your wifi will work flawlessly again even with 5GHz, go figure I guess Google does a better job at WiFi.'
Edit: (sloppy instructions)
DEVICE|APPLICATION MANAGER
"MORE" top right corner
CHANGE SYSTEM SETTINGS
<disable AT&T smart WiFi and anything else that is AT&T or Samsung, including theme nonsense if you want)
Now remove it from Apps....
DEVICE|APPLICATION MANAGER
Force Stop AT&T Smart Wifi. Disable AT&T Smart WiFI.. (Select Storage in same screeen, restrict background data.. Remove permissions)
I realize some of my steps are redundant but AT&T will update stuff then turn those apps back on somehow.. But not if you gut it like I described above
Click to expand...
Click to collapse
Thank You!
Much easier to understand and follow..
Appreciate it.

Galaxy S9 Data Icon persistent

There will be many times when my data icon will be persistent even on wifi.
I'm pretty sure it's not actually downloading anything because I don't see the download and upload arrows lighting up.
At times, the issue will go away, but in others it reappears. I've made sure to disable "Keep Mobile data turned on" in the developer options.
Has anyone else been experiencing this? I'm on T-Mobile.
Settings > WiFi > 3 dots top right menu > advanced > switch to mobile data (Turn off)
*Detection* said:
Settings > WiFi > 3 dots top right menu > advanced > switch to mobile data (Turn off)
Click to expand...
Click to collapse
Thank you. I forgot to mention that when I usually leave data and wifi on, wifi automatically overrides it. I still leave my data on because of this fact. Right now, it seems to be working (as in the phone is only showing wifi with both data and wifi enabled).
darklime said:
Thank you. I forgot to mention that when I usually leave data and wifi on, wifi automatically overrides it. I still leave my data on because of this fact. Right now, it seems to be working (as in the phone is only showing wifi with both data and wifi enabled).
Click to expand...
Click to collapse
WiFi will override it as long as you do not have that setting enabled, if you do the phone will switch between data and wifi randomly when it thinks data will give a better connection
You do not need that setting enabled to leave data on, I do not have it enabled and my phone will switch to data once I leave wifi, that setting just gives the phone a dumb brain that barely works and forces it to switch back and forth regardless, it has never worked properly since the S5 series
You can safely disable that setting and still have data come back on automatically once you leave wifi

Categories

Resources