[Q] Stuck on HTC Boot Screen - Desire Q&A, Help & Troubleshooting

Hi everyone...
Complete ageing newbie here so please be gentle.
I've just been given a HTC Desire that can't seem to get past the boot screen.
By doing a bit of research, here's what I know about the phone. The bootloader has been unlocked and it's been rooted. It also has a ROM called MildWild installed I believe.
I have manged to access recovery mode and it says it is running ClockworkMod Recovery v5.0.2.0
If I attempt to activate any of the options in recovery, i.e. 'wipe cache partition', I get taken to a screen showing half an orange circle wearing a top hat if that means anything to anyone.
It doesn't actually do anything else from this point and if I press the power button it just takes me back to the list of options to reboot, apply update from sdcard etc.
That's about as much as I can tell you I'm afraid and was wondering if anyone could help me to get the phone working again.
Many thanks in advance.
I

When using that recovery, press the middle button to select options not the power button.
If you are s-off, I recommend you flash 4EXT recovery touch via fastboot, it's better overall.
Use bortak's troubleshooting guide stickied to the top of q&a to get it booting again. You may simply need to full wipe and flash a new ROM. Check hboot and sdcard partition requirements foot each ROM first.

Related

Solution: Stuck on HTC screen before recovery mode when trying to root using guide

I have tried everywhere to find a solution to this problem. Google searched many hours revealved that there are quite a handful of people that has the same problem and no one was able to give them any strong help. People were told to run RUU rom, unbrick the usb or were just told their device is bricked.
I really want t rooted device so I tried and searched many hours and with trial and error, I rooted my device.
This short guide is meant for people that has the exact same problem.
Hope it will help at least one person!
The problem was the phone getting stuck at the HTC logo before when trying to get to the screen with a phone and a warning triangle( i.e just before recovery mode) on step 7 of the "Guide to root using Windows, MAC OS X and Linux" in the "[TUT]Complete upgrading guide(root, unroot, flashing ROM & updates) " guide.
Just to make sure you guys had the exact same problem I did, I originally had a bootloader 0.75 before doing any of the steps and after running step 1 in the r5 root files, it went to version 0.8.00
Steps:
1. Go find the guide posted by Paul. Can't post outside link here. Just google it.
2. Download the files for bootloader 0.8.00 which should be the r6 root files.
3. Now extract to your C drive on your pc like you did for the r5 root files. then with your desire on the fastloader screen, connect to pc via usb and in the r6 root files, run the step 1.
4. Now attempt to go to the screen with a phone and a warning triangle which you previously couldn't. you need to get to this screen to run your step 2 on the r5 root files.
You should now be at the recovery screen!!! YAAAA!!
Now just follow the rest of "[TUT]Complete upgrading guide(root, unroot, flashing ROM & updates) " guide.
Hope it helps!! Any questions I would help out if I can!
...............
hi mate,
I have exactly your problem: can't acces recovery - htc logo screen appear
I tried everything and didn't work.
I tried as you said with Paul R6 first step and when I want to get into recovery the logo screen just appear
just can't find a solution to bring it back.............
Not sure how it applies to this, but I had the same problem. But I cleared the dalvik cache and the user data area using the recovery menu. Then it booted fine into my custom ROM.
laupc said:
hi mate,
I have exactly your problem: can't acces recovery - htc logo screen appear
I tried everything and didn't work.
I tried as you said with Paul R6 first step and when I want to get into recovery the logo screen just appear
just can't find a solution to bring it back.............
Click to expand...
Click to collapse
Which bootloader version you on now?
I am still only an noob in rooting but it worked for me... let me think what else I did...
Another question, are you on Orange as well? Starting to wonder if it's an Orange thing. Other people's root is pretty straight forward
Don't worry too much if it doesnt work out. The last resort is to do an RUU on the phone, I think. I don't think it's possible to brick an android phone.
Singh400 said:
Not sure how it applies to this, but I had the same problem. But I cleared the dalvik cache and the user data area using the recovery menu. Then it booted fine into my custom ROM.
Click to expand...
Click to collapse
The problem was that we couldn't even get into the recovery menu.
Not a problem with Orange users as mine was straight forward. Have you's tried this? Easier method of rooting.
http://unrevoked.com/recovery/
Delete please.
does it still do the same if you try booting without your SD card in your phone?
thefunkygibbon said:
does it still do the same if you try booting without your SD card in your phone?
Click to expand...
Click to collapse
yes, the same no metter if with sdcard or not
dnlgee said:
Not a problem with Orange users as mine was straight forward. Have you's tried this? Easier method of rooting.
http://unrevoked.com/recovery/
Click to expand...
Click to collapse
I tried, but is say waiting for phone..
I have only fastboot acces not the adb - this is the big problem (I can't activate usb debugging because the os didn't load - never past over htc logo screen)
airheli1201 said:
Which bootloader version you on now?
I am still only an noob in rooting but it worked for me... let me think what else I did...
Another question, are you on Orange as well? Starting to wonder if it's an Orange thing. Other people's root is pretty straight forward
Don't worry too much if it doesnt work out. The last resort is to do an RUU on the phone, I think. I don't think it's possible to brick an android phone.
Click to expand...
Click to collapse
hboot 0.80.. and it is orange branded
I did the RUU but didn't help me, never past the htc logo screen and never load the recovery - just got that screen
laupc said:
hboot 0.80.. and it is orange branded
I did the RUU but didn't help me, never past the htc logo screen and never load the recovery - just got that screen
Click to expand...
Click to collapse
If you are orange and now have hboot 0.8 then you must have the exact same condition I had.
Try connecting your phone to the pc again on the fastboot screen and try to run the "step1-windows" in the r6-desire-root-alt folder again.
Keep on trying!! Dont give up!!
airheli1201 said:
If you are orange and now have hboot 0.8 then you must have the exact same condition I had.
Try connecting your phone to the pc again on the fastboot screen and try to run the "step1-windows" in the r6-desire-root-alt folder again.
Keep on trying!! Dont give up!!
Click to expand...
Click to collapse
i made the step 1 and everything was ok, no error, but still no recovery and didn't start the os, just bootloop on htc logo screen - what could it be??
# Navigate to the 'BOOTLOADER' and then 'RECOVERY' option on the menu, using the volume buttons to move and the power button to select.
# When a black screen appears with a red triangle, press and hold 'Volume Up' then tap 'Power'.
# Your device should now be at the 'recovery' screen. Select the 'wipe data/factory reset' option, then select the option to 'Apply sdcard:update.zip'. This will take a little while, so go make a nice cup of tea. When the flash has finished, reboot, and you are DONE! smile.gif
lollylost100 said:
# Navigate to the 'BOOTLOADER' and then 'RECOVERY' option on the menu, using the volume buttons to move and the power button to select.
# When a black screen appears with a red triangle, press and hold 'Volume Up' then tap 'Power'.
# Your device should now be at the 'recovery' screen. Select the 'wipe data/factory reset' option, then select the option to 'Apply sdcard:update.zip'. This will take a little while, so go make a nice cup of tea. When the flash has finished, reboot, and you are DONE! smile.gif
Click to expand...
Click to collapse
thanks mate, I know these steps, the problem is that when I press the power button (within the hboot menu on the line of recovery) didn't appear the black screen with exclamation mark, I just got in to the htc logo boot screen, nothing else !!!!!!!!!!!!!!!!!!!!!
Flash Stock RUU and start again.
laupc said:
thanks mate, I know these steps, the problem is that when I press the power button (within the hboot menu on the line of recovery) didn't appear the black screen with exclamation mark, I just got in to the htc logo boot screen, nothing else !!!!!!!!!!!!!!!!!!!!!
Click to expand...
Click to collapse
You tried it without the sd card before?
If it still doesnt work, like lollylost100 says, flash RUU while it's on the fast load screen.

[Q]Recovery Issue

Hello all,
currently running Modaco's rooted official fro-yo update (free version, not kitchen)
so yes i am already root.
i have a hboot 0.83 desire with the SLCD screens. i have used the patched image and used unrevoked method to root as modaco's method would not work.
i have 2 problems and any information would be grateful.
1)recovery issue
while holding down vol down + power and then selecting recovery to boot into recovery sometimes i will get into clockwork recovery and other times the phone will just hang on a white htc screen (not the black one when using wrong recovery!)
it is lucky when i do get to boot into recovery using this method.
i have tried connecting up the desire to the pc and running unrevoked again (using ubuntu 10.04) to try load the recovery menu again. same results though. sometimes i may get lucky and it will boot into recovery. a lot of the times it will just hang on a white htc screen for ages and not boot into recovery. this is frustrating when i try to change roms.
for example im having an issue with this current rom so i flash leedroid. all respect to him his rom is good. but i think its loaded with a lot of apps which i dont require.so i require to boot into recovery and adb remove the applications from the system partition and the data partition.
2)problem with modaco's rom
maybe not the right place to post this and i would receive better help at modacos website.
never the less someone maybe able to help me.
flash player doesnt seem to work at all on this.i visit the flash player site. it will usually tell you and show you a flash movie to say flash is installed or if not will tell you to download and install, in this situation pointing to market.
at this stage when it points to market i get a message saying "item not found"
so this means i dont have access the the full market for this device.
i could on the other hand unzip leedroids great rom and remove all the apps that i'm not intrested, resign and flash, but again i have issues with recovery.
any help would be appreciated
Thanks in advance
Hey,
There's quite a few people having the same issues.. some say it's because of LeeDroid ROM that's causing the issues, others say it's not. I for one am having the same issue only after I flashed LeeDroid. Since then I've flashed Open Desire and still having the smae issue.. never had the issue when I originally flashed Cyanogen.
However, someone noted that when booting into recovery.. do not touch any buttons or press anything until AFTER the SD check is complete. I tried this method.. and Clockwork Recovery loaded up just fine. It's not a corrupted image issue because sometimes it works and sometimes it doesn't.. there's some sort of conflict somewhere.. that's my guess.
have you tried perma flashing a recovery using Unrevoked?
Thanks for the replies guys.
@Quazis
intresting that you mentioned leedroid. i too had flashed that and to think of it i bleieve i've had problems since then when i wanted to revert to modaco's 2.2 official fro-yo release.
thanks for a reply to the matter. when i boot pressing volume down and power into the bootloader, then select recovery from there, press power to select and then i do not press any buttons until recovery is installed. but i will try again.
@LennyUK
whats perma flashing?
i have flashed using unrevoked and i have to select a custom recovery image and select the SLCD image.
could you please explain further?
i have also tried to redo this process when booting into recovery failed using other attempts.
thanks for your help guys
i may create a gold card and flash the generic RUU with hboot 0.83 onto the vodafone branded desire and then unrevoke that in an attempt to fix the problem
hi guys,
hallo to everybody, greats job here!
I'm just wondering witch is the right recovery image to use with unrevoked 3.1, I tried to use the default one and when I go into recovery mode my screen become black and I must to remove the battery before going on.
someone can please help me?
regards
Miniera77
Well with Unrevoked once used you boot holding volume down and power
It then opens the HBOOT screen, wait for it to do its weird loading thing then select "recovery" using volume keys and hit the power button, the phone should then say "HTC" and should then proceed to boot into your recovery (I use Amon-Ra this way and then clockworkmod if I need it via rom manager).
I have not had any issues getting into recovery this way at all.
Lennyuk said:
Well with Unrevoked once used you boot holding volume down and power
It then opens the HBOOT screen, wait for it to do its weird loading thing then select "recovery" using volume keys and hit the power button, the phone should then say "HTC" and should then proceed to boot into your recovery (I use Amon-Ra this way and then clockworkmod if I need it via rom manager).
I have not had any issues getting into recovery this way at all.
Click to expand...
Click to collapse
Hi Lenny,
thanks a lot for your answer!
...my problem is that when I do the procedure you've written:
- root by unrevoked
- holding volume down and power
- waiting till SD checks
- select Recovery by power button
...I can see the HTC screen and after that everything is black, the phone power off by itself and I cannot see any Recovery Menu. Than I must to remove my battery to be able to use again the phone.
I've tried once with clockworkmod recovery image and once with Amon-Ra but nothing change... I really don't know how to going on!
grrrrrrrrrrrrrr
thanks a lot!
Miniera77
Miniera,
I think you have the SLCD version of the phone. If you're using the stock image, it won't work cause that's for AMOLED screens.
If you goto the Desire development section, there's a tutorial in there how to root SLCD version of the Desire with HBOOT 0.83. See what you can find in there and I'm sure you can get it to work
Or re-use Unrevoked, it has the SCLD compatible version of clockwork now.
Lennyuk said:
Or re-use Unrevoked, it has the SCLD compatible version of clockwork now.
Click to expand...
Click to collapse
I wish I could find change logs to this!
quazis said:
I wish I could find change logs to this!
Click to expand...
Click to collapse
me too lol
i will try unrevoked again (for linux) and see if this looses my recovery screen blank or not. if it does i will flash the SLCD.img version again.
again could someone explain what prema flashing is please? lol
well just flashed
http://android.modaco.com/content/h...-froyo-pre-rooted-no-hboot-with-radio-deodex/
and everything works fine. except the recovery issue caused by the leedroid rom.
it took me 15 attempts to boot into recovery
got there and flashed this. and everything flies. sadly i had to reboot as i wanted to adb push some files from another build into this and well it took me a further 7 attempts to boot into recovery.
wish there was a fix for this
Lennyuk said:
Or re-use Unrevoked, it has the SCLD compatible version of clockwork now.
Click to expand...
Click to collapse
I cannot use unrevoked now, I can switch on the phone only on boot mode (vol down + power button) but not able tu use recovery mode (no menu, black screen)...
grrrrrrrrrrrr!!!
thanks
Miniera77 said:
I cannot use unrevoked now, I can switch on the phone only on boot mode (vol down + power button) but not able tu use recovery mode (no menu, black screen)...
grrrrrrrrrrrr!!!
thanks
Click to expand...
Click to collapse
flash using the SLCD clockworkmod.img file found in the 0.83 hboot root guide in the development section. you will then see the menu
Just to update if anyone else reads. flashed the WWE 2.1 T2 for hboot 0.83 on and then re-rooted. fixed the problem and roots into recovery every time.
leedroid blames on bad nand sectors. i doubt a new desire will come with such a defect. but im not going to insult his work because its good, maybe not for me but its still damn good!
in the end ive solved my problem

Missing recovery after S-OFF

Hello all,
I just S-OFFed my desire, and installed a rom (cyanogenmod 6.1.0-RC1).
I asked to phone to reboot in recovery, i don't even remember why, and now, i have no "blue" recovery.
Usually, i start the phone holding back button, when the /!\ show up, i press volume down + power, to get a "blue recovery" then i ask to apply sdcard:update.zip to get the green recovery.
Actually, i don't have any blue recovery, i can't do anything, i don't know why and and i don't know what to do the get my desire working again (right now, the rom really does not matter !)
Fastboot usb is working, but i can't find an up to date post that help me restoring the blue recovery ...
I appreciate any advice, thank you
EDIT: after few hours of research, answering myself, used
fastboot flash recovery recovery.img to get a recovery working again.

[Q] Can't root and can't recovey

Hy,
I have a problem with my Desire.
A few week's ago the phone just start restarting when i use the internet browser, and get stuck when try to restart. I have to get out the battery and restart it.
I was to the place from where i bought and they told make me an HW reset. I make it right there, and surprise after 2 days it has the same problem without installing any software.
I try to make an root with unrevoked but on the second reboot the phone stuck in the boot screen. The unrevoked app "wait for reboot". I had to get out the battery.
I try a few more times but without success. In one of the times when i tried i got from app "Internal error: failed to unlock NAND flash".
My phone is still S-ON. After all of this I tried an recovery but i got a black screen with a red triangle and an exclamation icon.
What a should do?
Thank you!
Technical info:
Android v2.2
SW nr. 2.29.405.5
Bravo PVT1 SHIP S-ON
HBOOT 0.93.0001
RADIO 5.11.05.27
Aug 10 2010
I tried with AlphaRev...
I got the results from the image attached.
Thank you!
gabitzu6 said:
My phone is still S-ON. After all of this I tried an recovery but i got a black screen with a red triangle and an exclamation icon.
Click to expand...
Click to collapse
To get to the alternate recovery;
First go to Normal recovery (Red Triangle) by maintaining Vol Down + Power
and then press Vol Up + Power
This will bring you to another recovery menu where you can : Reboot , Flash from sd , Wipe Data/factory ,Wipe Cache
This will allow you to recover/flash.
When I pressed Vol Up + Power I got
"E:Can't open /cache/recovery/command" It's normal?
and a menu with:
Reboot system now
Applay sdcard:update.zip
Wipe data/factory reset
Wipe cache partition
If I press "Wipe data/factory reset" I get the following:
7 x No
1 x Yes -- delete all user data
3 x No
It's normal?
Thank you!
yes, it's a normal menu. Exactly like I told you.
The apply SDcard Update.zip, is assumed to be the flash update you downloaded recently.
Thank you!
Can you told me why I can't root my phone.
In the first post I attached a print screen with the feedback from the method flash with AlphaRev.
Thank you!
That's S-Off not rooting
Sent from CM7
I don't understand. Please if you can speak more detailed.
Thank you!
gabitzu6 said:
I don't understand. Please if you can speak more detailed.
Thank you!
Click to expand...
Click to collapse
The print screen what you have post in the first post is the procedure of S-OFF your phone...
S-OFF is used to resize nand partitions, not for flashing a room... For roms like DATA2SD, DATA2EXT, DATA2WE you don't need to be S-OFF!
READ THIS BEFORE POST:
ROOT TUT here you will find all the information - how to root and flash a rom!
I will retake this post for not starting another one.
Like I said in the first post:
"A few week's ago the phone just start restarting when i use the internet browser, and get stuck when try to restart. I have to get out the battery and restart it.
I was to the place from where i bought and they told make me an HW reset. I make it right there, and surprise after 2 days it has the same problem without installing any software."
I finally root my phone an I installed GingerVillain 2.0, and I have the same problem. .
Another thing that I observed it's that when the phone restarts it tries to boot, it restarts again (not all the time makes a second restart).
Thank you!

[Q] HELP: My rooted G2 vision wont go to recovery, and it has long boot process

My G2 is rooted and It wont allow to access my recovery image.
Also: the phone takes awhile to boot up, I wiped and changed the rom already still the same results.
And it doesn't show any boot animations. I'm think this could be a hardware problem. Am I right?
Which recovery are you using? If you have 5.x its still very buggy and fails to boot to recovery a lot of the time. Downgrade back to 3.0.2.4, or use 4ext recovery.
On every boot? Cause the first boot is meant to take quite a while.
Please define how long exactly its taking, cause a minute or so is not unusual.
Boot animations would normally be a rom issue I think.
-Nipqer
If you are having trouble getting to recovery, you can 1) remove and re-insert the battery 2) hold down the volume down key, then press the power button on top of your phone 3) Let your phone boot to a white screen with colorful text 4) Use your volume up and down keys to highlight the recovery option 5) press the power button to select recovery.
Now that you are in recovery, you can either restore a nandoid back up you made previously, or flash another rom (you might be best off flashing a rom that is not Sense 3 or 3.5 unless you are sure you either have an HTC Desire Z (not a G2 phone) or you know that you have upgraded your G2 HBOOT to a Desire Z HBOOT).
Hope this helps you!
Nipqer said:
Which recovery are you using? If you have 5.x its still very buggy and fails to boot to recovery a lot of the time. Downgrade back to 3.0.2.4, or use 4ext recovery.
On every boot? Cause the first boot is meant to take quite a while.
Please define how long exactly its taking, cause a minute or so is not unusual.
Boot animations would normally be a rom issue I think.
-Nipqer
Click to expand...
Click to collapse
Every reboot it doesn't show the boot animations. and it also doesn't show the recovery screen at all. It's a display problem for sure I think.
Also the phone wont show the home screen until I tap the power button for like 2 minutes. (The LEDS pop up on the buttons, but the screen wont turn on)
I also changed the battery still no bueno.
antinerd said:
If you are having trouble getting to recovery, you can 1) remove and re-insert the battery 2) hold down the volume down key, then press the power button on top of your phone 3) Let your phone boot to a white screen with colorful text 4) Use your volume up and down keys to highlight the recovery option 5) press the power button to select recovery.
Now that you are in recovery, you can either restore a nandoid back up you made previously, or flash another rom (you might be best off flashing a rom that is not Sense 3 or 3.5 unless you are sure you either have an HTC Desire Z (not a G2 phone) or you know that you have upgraded your G2 HBOOT to a Desire Z HBOOT).
Hope this helps you!
Click to expand...
Click to collapse
I wish it did mate. I've tried all those solutions unfortunately. Thanks anyways.
Also I am currently running the latest CM7.
Try starting up rom manager. It had an option to reboot into recovery. It might work.
Further check if there is a file called PC10IMG.zip in the root of your sdcard. Delete it when it's present.
misterextreme said:
Try starting up rom manager. It had an option to reboot into recovery. It might work.
Further check if there is a file called PC10IMG.zip in the root of your sdcard. Delete it when it's present.
Click to expand...
Click to collapse
Also tried that... and PC10IMG.zip was deleted quite awhile ago.
this is bananas.
Hi!
I have a similar problem here!
I sent my Desire Z in for repair (display was not working), they replaced the main board and shipped it back with the stock Gingerbread ROM.
I downgraded to the stock Froyo ROM and rooted it again (including S-OFF, flashing HBOOT, CWM recovery etc.)
I wanted to restore a backup (done before sending it in) using CWM, but when I select the "backup/restore" menu item all I get is a black screen with the CWM logo in the middle. When I press the power button it goes back to CWM's main menu.
It's the same with version 5.0 and 3.0.
I was able to restore the backup from the ROM Manager, but I don't want to install any other ROM right now because if something goes wrong, I won't be able to restore.
Is there something I can do?
Thanks!
---------- Post added at 02:47 AM ---------- Previous post was at 02:44 AM ----------
Well, I feel like a moron.
The power button is not to select menu items in CWM. When I press the trackpad instead of Power all is fine
Should I install CWM 5 again or keep 3? What do you recommend?
From all I've read CWM is still buggy. I'd use 4EXT Recovery instead. It has fantastic support and contains all the options in CWM and more. Link is in my signature.
Sent from my HTC Vision using XDA App
Im also facing the same problem before this. Im unable to go into recovery by manual that mean by using vol down + power. Just boot normally & using the rom manager to boot into recovery. Problem solve.
Sent from my HTC Vision using XDA App

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