Helo, I'm a developer and I have a HTC M9 GSM Unlocked version. I need a Developer version but I don't like use HTC DEV for unlocking bootloader. If I send back my phone to HTC Service make my phone to HTC Developer versio? I need to guarantee for my phone. Any who help me?
I don't believe HTC will do this. I know when I sent back my M7 for the camera repair, they made a point of telling me they could not accommodate requests for unlocking or special setups.
But why would you prefer that method over HTCdev unlock? HTC won't deny warranty coverage just because you unlock, only if you use the unlock to mess up the phone. In my experience, they will fix hardware defects that are their fault. My M7 was HTCdev unlocked and s-off. They fixed it and it came back s-off.
Htc support told me if i request a bootloader unlock bin file immediately void the warranty. If i unlocked or not....
I have got a M7 with microphone problem (water) i would like send back and i need pay for fix it.
Sent from my HTC One M9 using XDA Free mobile app
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Are you willing to lose the guarantee, by official HTC metod, in order to have S-off or root rights?
Doesn't HTC method just make you loose software warranty ?
I mean, I think hardware problems are still covered after that.
see that on htcdev website :
It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty.
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Click to collapse
I need confirmation on that though as I'm not sure
i think physical defects or damages due to unlocking the bootloader, then overclocking and frying the cpu or motherboard will not be covered..
however... if the screen malfunctions, it would be reasonable to uphold the warranty unless there are reasons to believe it is again due to end-users unlocking the bootloader. (ie, maybe the guy unlock the bootloader, overclocked the phone and the heat caused some circuit to melt due to excess heat and this caused the screen to stop working?)
many scenarios, just giving some examples of what i think would mean non-coverage by warranty..
Physical damage can be attributed to unlocked bootloader. Example, heating has destroyed your lcd pannel. Warrenty uncovered. In our case this is not the truth but, to get back your phone what can u do if not pay?!?
Maybe htc is too much honest or maybe not... anyway they have a strong weapon to not recognize it.
from http://www.htcdev.com/bootloader/faq
Why is my security still on (S-On) after I have unlocked my bootloader?
Your device is shipped with Security on (S-ON) to protect your system software configuration (such as the bootloader, radio, boot, recovery, system and others). After you have unlocked the bootloader, however, you will have lifted the restrictions on boot, recovery and system. This means you can customize boot, recovery and system images on your phone as you desire. You can easily see that you have successfully unlocked the bootloader by looking at the top of the screen when entering the bootloader screen. Security is left on to protect things like the radio, and SIM lock.
so, device still be s-on? no way to change radio and hboot? O_O
I will do it with an unofficial tool.
Hopefully the revolutionary tool will be there soon!
I don't want to wait..
torxx said:
I will do it with an unofficial tool.
Hopefully the revolutionary tool will be there soon!
I don't want to wait..
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Click to collapse
What's the benefit to doing it this way please?
Sent from my GT-I9100 using Tapatalk 2 Beta-2
If you want to send your phone to HTC, you can bring it back to stock before.
But if you did it with htcdev, HTC can see that you unlocked your Bootloader, so it will be difficult to get your phone repaired.- HTC just won't do anything but they will never know if you used an unoffical tool.
torxx said:
If you want to send your phone to HTC, you can bring it back to stock before.
But if you did it with htcdev, HTC can see that you unlocked your Bootloader, so it will be difficult to get your phone repaired.- HTC just won't do anything but they will never know if you used an unoffical tool.
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Sound good to me, I always like the option to go back to stock for these purposes so I'll wait too
Sent from my Transformer Prime TF201 using Tapatalk 2 Beta-2
You can go back to stock after using htcdev, too.
But your Bootloader will be signed of htc, so they know that you did it.
Yea you're right!Hope S-off will come then I don't need to unlock in HTC bootloader~
Has anyone asked the Revolutionary team if the exploit they used before works with the HTC One series and if they will support the device? I assume they will because they tend to follow flagship phones but you never know. Here's hoping we won't have to wait too long.
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2 Beta-2
I'm sure that they are working on it..
As far as I heard you still have warranty even though you unlocked your bootloader.
Yes of course but if for example your processor is damaged, you will surely not have any warranty on this.
Us vivid users went through heaven and hell to try and unlock the bootloader/achieve s off. Only after some strategic calls to HTC did we even get the official bootloader unlock, we never achieved it.unofficially either. We still don't even have s off so no radio flashing and a more round about way for flashing kernels and recoveries. I really hope the One X will have an unlock bootloader option. HTC wasn't even planning on giving the option until six months after the release. It didn't matter though, our development and most the community was already killed off by the time we got bootloader unlock. Hopefully HTC learned a lesson or the people working on unofficial s off/bootloader unlock have some tricks up their sleeve...
Sent from my HTC PH39100 using xda premium
I was just chatting with HTC and mentioned I had mine bootloader unlocked. He said it voided my warranty as that was stated on HTCDev, but I said HTCDev only says its void certain parts off the warranty.
But in e-mail I got from HTC they state, you do not get warranty when you are running an custom rom, so I guess we need put it back to stock and lock the bootloader.
Then there should be no problem with warranty.
DexterMorganNL said:
I was just chatting with HTC and mentioned I had mine bootloader unlocked. He said it voided my warranty as that was stated on HTCDev, but I said HTCDev only says its void certain parts off the warranty.
But in e-mail I got from HTC they state, you do not get warranty when you are running an custom rom, so I guess we need put it back to stock and lock the bootloader.
Then there should be no problem with warranty.
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Click to collapse
Yes, there still is a problem. Never again will your hboot read "locked", it will only show up as "relocked", so you still aren't quite out of the water.
Sent from my HTC PH39100 using xda premium
Yes that's true, but I believe you can just use your warranty. The guys in chat who say you voided it don't know what they talking about.
If you really send it in for warranty then they should just fix it. But best we can do is relock it.
DexterMorganNL said:
Yes that's true, but I believe you can just use your warranty. The guys in chat who say you voided it don't know what they talking about.
If you really send it in for warranty then they should just fix it. But best we can do is relock it.
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Actually, a stock-looking rooted ROM will do the trick. I've heard enumerable amounts of people saying the people at HTC didn't even look to see if the device was rooted or bootloader unlocked. I really don't think they are that picky.
slapshot30 said:
Actually, a stock-looking rooted ROM will do the trick. I've heard enumerable amounts of people saying the people at HTC didn't even look to see if the device was rooted or bootloader unlocked. I really don't think they are that picky.
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I think so to. But atleast I would load the original non rooted stock rom on it. I only get the bootloader from Evo 3D to get show relocked and under it still says s-off, but I guess that's from revolutionary and I don't know how to get rid off that, but I will just leave it like this.
I have heard enough stories that peoples HTC got fixed with an unlocked bootloader and some even with an custom rom. And how big is the chance someone really ever going need use the warranty?
I think its quite small. But I'm not going unlock the HTC One X i think as it should be fast enough even without an custom rom.
I don't want HTC to know it and we should have an unlock method that is fully reversible, at HTC Desire HD we had that, with on click you had it back s-on.
Considering the One X/S as my next device.
I read somewhere that htcdev.com registration (and bootloader unlock) will void your guarantee forever, and based on experience I will need HTC service at some point.
Did I understand it correct, that in order to unlock the bootloader and root, I would need to register at htcdev.com. There no other way?
HoundDK said:
Considering the One X/S as my next device.
I read somewhere that htcdev.com registration (and bootloader unlock) will void your guarantee forever, and based on experience I will need HTC service at some point.
Did I understand it correct, that in order to unlock the bootloader and root, I would need to register at htcdev.com. There no other way?
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From what I have been reading just unlocking your bootloader won't void your warranty. But HTC will be able to tell what software you have installed in your phone according to this post HERE
So it's really up to HTC whether or not they fix your under warranty if you ever decide to use custom ROMs.
shadowboy23 said:
From what I have been reading just unlocking your bootloader won't void your warranty. But HTC will be able to tell what software you have installed in your phone according to this post HERE
So it's really up to HTC whether or not they fix your under warranty if you ever decide to use custom ROMs.
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Hmmm...spooky!
So even if we manage to unlock and root without htcdev.com, HTC cache what roms we use in a hidden folder that cannot be flushed. I'm sure HTC is not going to use such information at my advantage.
If that's really the case, I guess HTC is no longer an option for me?
When I used htcdev to unlock my htc legend I was required to send what is a unique device token to HTC before they send me a unlocker binary file, obviously to me that device token tells HTC exactly which phone has been unlocked and is stored in a data base somewhere, so if you send it for repair, even if you do manage to get your phone back to stock again before, the records will show that the phone has been tampered with.
That's what i believe anyway.
sent from my legend, currently using zeubea ics beta0
HoundDK said:
Hmmm...spooky!
So even if we manage to unlock and root without htcdev.com, HTC cache what roms we use in a hidden folder that cannot be flushed. I'm sure HTC is not going to use such information at my advantage.
If that's really the case, I guess HTC is no longer an option for me?
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Well I'm not sure about that. Maybe with S-OFF we can clean the cache, but not really sure.
ranger4740 said:
When I used htcdev to unlock my htc legend I was required to send what is a unique device token to HTC before they send me a unlocker binary file, obviously to me that device token tells HTC exactly which phone has been unlocked and is stored in a data base somewhere, so if you send it for repair, even if you do manage to get your phone back to stock again before, the records will show that the phone has been tampered with.
That's what i believe anyway.
sent from my legend, currently using zeubea ics beta0
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Click to collapse
Sending the token means you may have unlocked your phone. They don't void warranty for just unlocking your boot loader.
Sent from my HTC One X using xda premium
too many conflicting statements........
yep thts too many for me
Hello all, I'm new on HTC One x and I wanto to ask you about warranty.
What about it when I'll relock bootloader and install all stock like rom, boot.img etc, will HTC take this to the service?
As i know bootloader will show "relocked". Service said they won't repair phone for free if there is "unlocked".
Some people get away with it while other don't.
I believe that if it is all stock and isn't running, in HTC's terminology (illegal software) then you should be ok.
Only one way to fins out......
Sent from my HTC One X using xda app-developers app
Yes this is a very grey area !
When I had DHD it was much simpler.. I had S-OFF.. As i know there is no S-OFF method?
Can you tell me an example and issues when people had warranty repair?
Hi everyone i have htc one x running on stock JB with cid 32..
i want to root my cell and want to install custom rom on it...
my question is that is that any other way to unlock my bootloader other than htc dev or after unlocking from htc dev is there any other way to completely stock to claim my warranty..??
Youtube
There is many videos on youtube showing you how to root htc one x here is one i found helpful:
http://onexroot.com/category/one-x-root/
Look down the list to find the one u need
hope this helps.
buddy i want to know is there is any other way to unlock the bootloader other than htcdev??
after rooting can i able to claim my warranty if i needed??
rakesh595160 said:
buddy i want to know is there is any other way to unlock the bootloader other than htcdev??
after rooting can i able to claim my warranty if i needed??
Click to expand...
Click to collapse
No and no.
There are some Chinese websites that can unlock without using htcdev but once you unlock. the phone will know that it has been unlocked.
If you relock. The boot loader will say relocked rather than locked so HTC will know that it has been done. Even if you don't use their tools to do it
Sent from my HTC One X using xda app-developers app
Ok so I have installed arhd and want to revert back to stock for warranty service
I made a Nandroid backup before unlocking the bootloader
Please guide me through the process
specs:-
cid-11111111
hboot-1.36
s-off
U can't get completely to stock. You have to install your main version RUU after locking the bootloader, but u will face the problem where the bootloader says 'relocked' instead of 'locked'
Sent from my HTC One X using xda premium
So will I be able to get warranty service or not
I don't think so dude.
Sent from my HTC One X using xda premium
Can anyone else confirm this fact?
You can easily return to stock and run any ruu because you have s-off
with s-off you can also LOCK the bootloader instead of relocked, so lock it and send it for warranty
Depends on what is the problem with Your HOX. If they need to replace Your motherboard then You gonna pay for it. HTC official policy... I'm from Poland and I sent it for repair 3 times. Everytime they needed to replace motherboard. And they did it two times even with relocked bootloader (don't know why, maybe they always repair phones with broken autorotation? common issue with hox. coz it was the case with first and second repair). 3rd time I got problem with screen backlight and bang - ~$300 . I tried contacting with HTC Poland and HTC Taiwan but same answer. If bootloader was unlocked and motherboard needs to be replaced You need to pay for it. Any other issue with any other part and they fix it for free. So hard to tell really. You may be lucky What is Your issue with HOX? You may also consider burning down the motherboard... They will not be able to tell if You had bootloader unlocked... But it's kinda cheating... I just read somewhere that some dude did it and they replaced his motherboard for free
Stefan0vic said:
You can easily return to stock and run any ruu because you have s-off
with s-off you can also LOCK the bootloader instead of relocked, so lock it and send it for warranty
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Click to collapse
These are good news, am thinking of selling my phone and getting s-off HOX.
Sent from my HTC One X using xda premium
Stefan0vic said:
You can easily return to stock and run any ruu because you have s-off
with s-off you can also LOCK the bootloader instead of relocked, so lock it and send it for warranty
Click to expand...
Click to collapse
Can you explain how to lock bootloader
I have a nandroid backup can I use that for restoring my phone
Please explain
Thanks for everyone that helped really appreciate all replies
And I just realized that putting "urgent" in my title of the thread does not mean that my question is more important than others
Any help will be appreciated
An s-off hox also can show relocked only.