Blackscreen after lollipop update - Xperia Z1 Compact Q&A, Help & Troubleshooting

So I just bought my z1c. Everything went fine until I got a notification to update my phone to Lollipop. After all the updating and stuff, my phone turned on. I saw a language selection screen popping up for a split second and then my phone went black with a visible status bar at the top, which I can't slide down. When I lock and then unlock my phone, I see the language selection screen and get transfered to the blackscreen with a visible status bar. I already tried to connect the phone to my PC and fix everything with PC Companion, but it asks me for my screen to be unlocked in order to work. PLease help

same problem
hi. i m facing the exact same problem. did you get it fixed?

too
i too have the same problem as discribed.
Did anyone find a solution for this?
---- update -----
I was able to find a solution to the problem via
Sony PC Companion > Support Zone > Software Update > repair phone
All the content in the internal memory is lost (not the SD Card) but the phone was updated one more time and is now 100% functional
Of course it would be best to update your information regularly, especially before upgrading.
Maybe it would also work to access the phones content via USB before repairing - I did not try to do it
Hope it helps

Related

Desire wont save or connect to any wifi any more

Ive got a genuine 3 UK (unbranded) desire and been using it for over a year.
Recently they released a small software update (2.29.405.5). I couldn't install this as not enough space so i thought id do a factory reset to get space, clean up and go from scratch.
Not a problem except after that reset my WiFi has stopped working completely.
It turns on, it shows as on, it scans and it shows WLANs around. However no matter what lan you select the second you enter a key without even trying to connect it says "Unable to connect to the network".
If i try to manually add a network i get "Unable to save the network".
It doesnt even seem to attempt to connect, just errors immediately. It's not a key issue as entering any key either correct or incorrect immediately produces the above error.
After a factory reset failed to get it working i rooted the phone to delete/edit the wpa_supplicant.conf file. This didn't solve the problem.
As a last resort i downloaded the latest RUU, flashed but again this hasn't fixed the problem.
So, does anyone know whats broken or how i can fix this or is it a return on the phone?
Everything else would appear to work perfectly but it just refuses to save any details of wlans or connect to them. It all worked fine before a factory reset!

Minor issues - Help appreciated

Hi all!
I'm new to DHD but NOT to android as I have a HD2 running android since July 2010!
However i made a fatal idiot error when i was so existed to the extent where i updated the software directly when getting it and now i'm stuck with it. I have:
-2.3.3 android
-2.42.415.1 build
-12.54.50.25U_26.09.04.11_M2 baseband.
- and of course a stock ROM unrooted and locked!
Ok so here's the minor issues i'm having:
1- Although i have disabled (unticked) all prediction and spell correction in keyboard settings, it's still giving me a red line under wrong words (or so it thinks) and gives me the ability to add it to custom words although i dont want that.
Any help on that?! (i know i can install another keyboard but the stock one is the perfect for me)
2- Weather animation (after unlock) plays 1 on 20 times with sound effects and the remaining 19 times without any sound!
Any help on that too?!
4- The magnification window that is created when u scroll on a keyword while typing is shifted upwards!!!
Example: if i write : asdaksdj asd midnight lkj asdakjd akj daklsj dalkjsd
asd asdl kjas dlkajsd lakjd laksjd daytime laskjd laskjd laskj dlakjfggjwpio
qweoiusdfkj dfknsdlfisdfop
and if slide on "daytime" i can see the word "midnight" magnified while i can see the top of the cursor moving on the word "daytime"!!!
However also 1 on 20 times it works normally!!!
Any help?!
3- Finally one irritating issue is that i cannot set a security lock screen for this phone!
In fact, i "can" set a "pattern" or a "PIN" or a "Password" without any problem, however it does only work once after unlock!!! After that it will be disabled automatically. When i go to settings i can see like if there's no security locks!!!
Any help on that please?! (PS whatever the duration of autolock (i mean immediately, after 3min, etc....) is set, it's still the same)
Thanks guys!
Anyone please?!
red dots are bug(or maybe htc didnt want to disable that) , also all htc gingerbread update have bugs, that's the reason i rooted my phone, because factory reset didnt help me.
i didnt have problem with weather.
try factory reset, and if that does not solve the problem, root is your friend.
before you done factory, remove battery for few seconds, and see if you still have problems.
I think you try doing 'Factory data reset'
Factory data reset will lose all data on your phone memory but not the data on SD card. So make sure you back up SMS, Contacts and calendar entries etc..
Then go to 'Settings > SD & phone storage > Factory data reset
then follow the instructions.
Hope this will help,
Good luck!
the question is
How in the hell you couldn't downgrade ...to get ROOT

[Q] Mobile ID problem [sPIN]

Hello,
I have special SIM card issued by my operator which enables mobile ID use (with sPIN authentication) for connecting to bank or e-government. Works like this:
1. The user clicks the "Log in with mobile ID" option on a supported website
2. The phone displays a screen indicating that a connection is being made
3. The user is prompted to enter a mobile ID sPIN code into the phone
4. The screen on the phone disappears and the website is automatically reloaded with a logged in screen
It worked fine with stock firmware, but after I've rooted my HOX I'm not getting sPIN request screen anymore (step 3).
Have tried several custom AOSP or AOKP ROMs without luck, but found some of them partly working.
One I'm using right now is [ROM][4.2.2] Slim Bean - Endeavoru [STABLE][Build 7]. Mobile ID worked for first days after flashing it but later I was only able to use it for a few random times (after restarts). Then it works till next restart...
I was first thinking its an issue of incompatible apps I've installed or system settings I've mixed up, but somehow it works sometimes after restart (with very low success rate though). Also tried to restart into safe mode - it worked for the first time, but no luck for the next ~20 safe mode restarts after that.
I've also found hints it could be stk (SIM Application Toolkit) related problem. I can see SIM toolkit in my app list, though it doesnt' show up on running processes on developer tools.
If you're still reading this and have any ideas, please make some comments, maybe it would help me to get back on the right track, thanks!

[Q] C6502 Process System isnt responding?

hi there,
i had brought my ZL at August and everything just work fine, i didnt do root or unlock boadloader to my device.
but last week when i using my ZL, suddenly it become no signal for about 5 minutes.
i tot this is my service provider's problem and i ignore it. but yesterday afternoon after i update my apps thru google play, my ZL start reboot itself,
phone language become English(which originally is chinese), go to language option it show "Xx (United State)", and it also show that SIM card is unplugged which in fact it still in my ZL.
after a few minutes it show "Process System isn't responding, close it?" ok/wait, whatever option i choose, it will still auto reboot after a few seconds.
and after reboot, the notification bar only show battery status and time
i tried to do factory reset after reboot but it just not responding when i click the reset button.
tried PC Companion and SEUS and it doesnt work.
and i noticed that when i press power+volumn down to boot in flash mode, the notification LED just flash red and green light then the LED just turn off
may i know what's the problem to my ZL? sorry for my bad english

Screenlock invisible after upgrading to lollipop

Hello
I tried updating using Sony PC Companion application after it had finished, i turned it on and waited for the upgrading processes it took a long time and my phone's back became hot *really hot* then after it had finished upgrading it stuck with a blank screen and didn't take me to the home screen i can go to the camera if i pressed the capturing button , i can turn it off/restart it take screenshots or record the screen but i cannot go to the home screen and access other applications i can't even go to settings or notifications all i can see is the notifications and the back button i can't click at notifications and i cannot enter a pattern/password this so hopeless
sometimes it shows me the message * InitialBootSetup isn't responding * but even though nothing changes it stays at the same way
infos you might need
My phone is not rooted , it doesn't have a sim card/sd card, usb debugging is disabled and it was locked with pattern lock before upgrading
i tried using android device manager changed the password but still no big changes just got the ability to access emergency calls
the worse thing is that i didn't back it up before upgrading :crying:
Hello?
I thought I was alone.
This happened to me when I upgraded my Z1C to Lollipop too. All I did was:
1 Turn the phone off.
2 Connect it to the computer.
3 Open Sony PC Companion
4 Go to Support Zone (That's the first tiled option in PC companion).
5 Select Phone/Tablet Software Update.
It will go through the same process it went through at the initial stages of the update process. When it asks you to unplug the phone, go right ahead and you're good from there.
May flashing System (Lollipop) again will fix that!?
I wasn't able to re-update it because it requires me to unlock the phone
and i couldn't do so because i wasn't able to see the pattern lock to unlock it
sadly i had to repair my phone through the repair option in Sony PC Companion app
this resulted in overwriting everything and losing my data ..
I'm having the same problem (new, un-rooted phone) but any time I try to repair my phone using PC Companion I get an error message about a failure in sony update engine (error number 302). tried 3 different computers and running as an administrator with w7 or xp compatibility mode but i got the same error every time.
what can I do?
EDIT:
flashing a new firmware using flashtool solved the problem.

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