Hello
I tried updating using Sony PC Companion application after it had finished, i turned it on and waited for the upgrading processes it took a long time and my phone's back became hot *really hot* then after it had finished upgrading it stuck with a blank screen and didn't take me to the home screen i can go to the camera if i pressed the capturing button , i can turn it off/restart it take screenshots or record the screen but i cannot go to the home screen and access other applications i can't even go to settings or notifications all i can see is the notifications and the back button i can't click at notifications and i cannot enter a pattern/password this so hopeless
sometimes it shows me the message * InitialBootSetup isn't responding * but even though nothing changes it stays at the same way
infos you might need
My phone is not rooted , it doesn't have a sim card/sd card, usb debugging is disabled and it was locked with pattern lock before upgrading
i tried using android device manager changed the password but still no big changes just got the ability to access emergency calls
the worse thing is that i didn't back it up before upgrading :crying:
Hello?
I thought I was alone.
This happened to me when I upgraded my Z1C to Lollipop too. All I did was:
1 Turn the phone off.
2 Connect it to the computer.
3 Open Sony PC Companion
4 Go to Support Zone (That's the first tiled option in PC companion).
5 Select Phone/Tablet Software Update.
It will go through the same process it went through at the initial stages of the update process. When it asks you to unplug the phone, go right ahead and you're good from there.
May flashing System (Lollipop) again will fix that!?
I wasn't able to re-update it because it requires me to unlock the phone
and i couldn't do so because i wasn't able to see the pattern lock to unlock it
sadly i had to repair my phone through the repair option in Sony PC Companion app
this resulted in overwriting everything and losing my data ..
I'm having the same problem (new, un-rooted phone) but any time I try to repair my phone using PC Companion I get an error message about a failure in sony update engine (error number 302). tried 3 different computers and running as an administrator with w7 or xp compatibility mode but i got the same error every time.
what can I do?
EDIT:
flashing a new firmware using flashtool solved the problem.
Related
Hello.
I recently got myself a Samsung Galaxy Tab 3 7in and everything seemed to be working just fine until the system eventually prompted me to update the Samsung software. I followed the steps, the tablet downloaded the update files itself and rebooted in order to install the updates. Problem is, during the reboot/installation process the screen remained black with just 2 lines of pixels on across the screen, I though this was part of the booting process but it just stood there for more than 10 minutes so I decided to turn it back on. Everything seemed to be fine, but then an error message came up saying there could be problems with the software (i didn't pay too much attention), but after this it won't let me install any apps. After an app is done downloading a message pops up saying "unknown error code during application install -110", plus my computer (or any other computer) doesn't detect when it's plugged in via USB cable. I've tried doing several factory resets and wipes and still have the same issues. Tried installing Kies but it won't detect it either.
How can I repair the firmware without having to connect the tablet to my computer? Is there anything I can download directly to it or transfer via Bluetooth to re-install the software?
Any help will be very much appreciated
Try resetting it back to factory defaults. You can google it easily.
hypnonaut said:
Hello.
I recently got myself a Samsung Galaxy Tab 3 7in and everything seemed to be working just fine until the system eventually prompted me to update the Samsung software. I followed the steps, the tablet downloaded the update files itself and rebooted in order to install the updates. Problem is, during the reboot/installation process the screen remained black with just 2 lines of pixels on across the screen, I though this was part of the booting process but it just stood there for more than 10 minutes so I decided to turn it back on. Everything seemed to be fine, but then an error message came up saying there could be problems with the software (i didn't pay too much attention), but after this it won't let me install any apps. After an app is done downloading a message pops up saying "unknown error code during application install -110", plus my computer (or any other computer) doesn't detect when it's plugged in via USB cable. I've tried doing several factory resets and wipes and still have the same issues. Tried installing Kies but it won't detect it either.
How can I repair the firmware without having to connect the tablet to my computer? Is there anything I can download directly to it or transfer via Bluetooth to re-install the software?
Any help will be very much appreciated
Click to expand...
Click to collapse
my friend has the same problem. did you fix the issue? if so how?
I am using the Apex Launcher but I think this is possible with stock launcher as well hopefully it helps someone. This is one way to do a factory reset is:
You will need your MSL TO DO THIS. If you don't know it put the "Factory Mode" shortcut on your home screen then skip down to the 2nd part of this post & install the msl app.
FACTORY RESET:
1) long click on the home screen
2) click on shortcut
3) select Activities
4)Scroll down to "Factory Mode" tap it then select the dropled down one. This will put a Shortcut on the Home Screen.
5) Find the Factory Mode shortcut you just made & tap it to open it.
6) Dial ##786# then on the screen that pops up
7) select "RESET"
8)enter your msl in the box that popped up then select ok then the device will reboot & when it powers backup it will be like it was from the factory & if you don't know your MSL follow the instructions below.
TO GET MSL:
1) In a browser type bit.ly/mslutility - can sideload if needed
2)install app
3) Open app & click get MSL it will most likely fail this is fine.
4) click on the factory mode shortcut you made to open it
5) dial ##3282# & put in 6 zeros-it will tell you that it's incorrect this is fine. Go back to home screen
6) Open the MSL App & click on Get MSL-this time it should give you your devices 6 digit MSL Code. Write it down. Then do step # 6 above to reset your Device.
This shortcut will allow you to put the Sprint SGT3 into DIAG MODE(##3424#) , get into the ##data#(##3282#) menu, do the factory reset ##RTN# (##786#) & most likely any other Dialer/hidden menu's for this device.
Thanks to the MSL App builder(not sure who it is so let me know please)
Sent from my SGT3 SM-T217S using Tapatalk 4 I Flashed 2 Selectel
What is it trying to update to? 4.2.2?
Levi Woodard
Woodardwoodworks.com
Sent from the XDA premium app.
hi there,
i had brought my ZL at August and everything just work fine, i didnt do root or unlock boadloader to my device.
but last week when i using my ZL, suddenly it become no signal for about 5 minutes.
i tot this is my service provider's problem and i ignore it. but yesterday afternoon after i update my apps thru google play, my ZL start reboot itself,
phone language become English(which originally is chinese), go to language option it show "Xx (United State)", and it also show that SIM card is unplugged which in fact it still in my ZL.
after a few minutes it show "Process System isn't responding, close it?" ok/wait, whatever option i choose, it will still auto reboot after a few seconds.
and after reboot, the notification bar only show battery status and time
i tried to do factory reset after reboot but it just not responding when i click the reset button.
tried PC Companion and SEUS and it doesnt work.
and i noticed that when i press power+volumn down to boot in flash mode, the notification LED just flash red and green light then the LED just turn off
may i know what's the problem to my ZL? sorry for my bad english
So I just bought my z1c. Everything went fine until I got a notification to update my phone to Lollipop. After all the updating and stuff, my phone turned on. I saw a language selection screen popping up for a split second and then my phone went black with a visible status bar at the top, which I can't slide down. When I lock and then unlock my phone, I see the language selection screen and get transfered to the blackscreen with a visible status bar. I already tried to connect the phone to my PC and fix everything with PC Companion, but it asks me for my screen to be unlocked in order to work. PLease help
same problem
hi. i m facing the exact same problem. did you get it fixed?
too
i too have the same problem as discribed.
Did anyone find a solution for this?
---- update -----
I was able to find a solution to the problem via
Sony PC Companion > Support Zone > Software Update > repair phone
All the content in the internal memory is lost (not the SD Card) but the phone was updated one more time and is now 100% functional
Of course it would be best to update your information regularly, especially before upgrading.
Maybe it would also work to access the phones content via USB before repairing - I did not try to do it
Hope it helps
I have Realme 3(android10 OS/MediaTek Helio P70/brought it in May 2019)(encrypted)
phone started creating problem fore from 7/7/2020,when realme 3 phone is switched on it Starts on screen after entering password it comes phone storage need to be cleanup and I can operate it for few Seconds (but can't uninstall apps,delete videos files) and then it restart again and keeps on doing,it starts then can use phone for few seconds (can't make any changes in device)And restart again in few seconds and this process keeps continuing then I make it power off even in power off sometime it get switched on without switching it on.
I tried pressing phone(Realme 3)volume down and Power button, it show recovery mode on left side but then phone switch off and restarts again.
i am fearing most important data loss(unbackup)
Local technicians and service centre saying data can't be recovered and need to do flashing using SP flash tool
Can I recover all my phone Data like whatsapp & its data,apps,messages, videos,photos,contacts, documents files even if There is problem with locked bootloader/ software/firmware corrupted/ error?
Model: SM-S908U1 Unlocked
Hello so to start off I want to say this is entirely my fault for not backing up my phone before installing this beta.
Story:
So today I tried to create a secure folder and while it was creating the secure folder my phone shut down after rebooting I cannot get into my phone every time I enter the password it just freezes and reboots. I can see my data is still all there because I am still receiving app notifications. How would I go about fixing this as I cannot factory wipe the phone because of fear of loosing my accounts tied to 2fa.
What I have tried so far:
- Using Samsung's find my phone feature to remove the screen lock (The phone randomly reboots multiple times and the screen lock is not removed.)
- Wiping system cache
- ADB does not detect the device as it is locked so there is not much I can do with that.
Other notes:
I have used oden in the past but I cannot find the right software for my model to attempt to re flash. (SM-S908U1 Unlocked)