[Q] note 4 battery drain /overheating - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

Hey all. I'm currently using note 4 all stock TouchWiz, and I've noticed these of the past few weeks that my phone has begun to become much hotter slower and have decreased battery life. The battery life was initially worse just downloading lollipop, but over the past couple weeks it's gotten much worse. I have seen that some people have benefited from doing a full factory reset on the phone, I'm just wondering if I could maybe avoid that. Any suggestions? I included a screenshot from my phone today, where Android system took up 15% of my battery. It seems that some unknown entity took up 46 percent on battery as you can see from the percentages listed. I've tried to look and see if there's anything that seems to be draining it with various apps but haven't been able to find anything. Any help would be appreciated.

IMO, you answered your own question. Yes you should factory reset. Reason is your /data partition file system is mixed KitKat and Lollipop.
Hard to say what the battery drain is specifically. Your Connections Optimizer and Google Services use is high. Don't need the Connections Optimizer since what? Stock Gingerbread maybe? LOL; sorry, had to ask. IMO, Android has been more capable since then if not before.
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Thanks for the response. I have no idea why my Google services is so high, but that was a major cause of my battery drain on my gs3 prior to my note 4 as well. As for connections optimizer, is there a way to disable it?
samep said:
IMO, you answered your own question. Yes you should factory reset. Reason is your /data partition file system is mixed KitKat and Lollipop.
Hard to say what the battery drain is specifically. Your Connections Optimizer and Google Services use is high. Don't need the Connections Optimizer since what? Stock Gingerbread maybe? LOL; sorry, had to ask. IMO, Android has been more capable since then if not before.
[IMG
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Jonescw1987 said:
Thanks for the response. I have no idea why my Google services is so high, but that was a major cause of my battery drain on my gs3 prior to my note 4 as well. As for connections optimizer, is there a way to disable it?
Click to expand...
Click to collapse
You'll find Connections Optimizer in Settings/More networks/Mobile networks.
For Google Services, I used a tool "MyAndroidTools" in Google Play to disable some services per this link http://forum.xda-developers.com/showpost.php?p=60023591&postcount=1
There's also an app I just found that sounds interesting https://play.google.com/store/apps/details?id=com.playfulgeeks.gservicefix
Try one of those after a factory reset.
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Related

Phone always awake :( What's wrong?

Wondering if i am suffering from the volume bug See...
Charging overnight: http://i44.tinypic.com/9930j7.jpg - Yet my phone has been "awake"?!
After 2 hours: http://i41.tinypic.com/2dim6me.jpg - Discharge almost 20% already and you see the awake time?
After 4 hours: http://i43.tinypic.com/302tok0.jpg - Faint! 50% was drained in 4 hours!
My homescreen: http://i44.tinypic.com/260e6tx.jpg - You will say is my Beautiful Widget, but I removed it and still phone awake!
How can I troubleshoot?
Exchange Services is really high. You probably have a corporate account that is having sync issues, and keeps waking the device.
martonikaj said:
Exchange Services is really high. You probably have a corporate account that is having sync issues, and keeps waking the device.
Click to expand...
Click to collapse
Yeah I do have a corporate email account. But it's set to push notifications should I receive any e-mail.
Run BetterBatteryStats to see what keeps it awake. There's no reason why Exchange services should be that much of your battery.
martonikaj said:
Run BetterBatteryStats to see what keeps it awake. There's no reason why Exchange services should be that much of your battery.
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Click to collapse
Thanks.
Any settings I should take note of or set? What does blue/red bar means per app?
Process:
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Partial Wakelocks:
BryanChung said:
Process:
Partial Wakelocks:
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I think it is pretty obvious just by looking at your 2nd screenshot.
If u don't use Bluetooth (if ur rooted) , go to /system/bin and delete the file "bluetoothd" to fix wakelock
Edit: be sure to backup the file first
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Yeah pretty sure it was the Corporate Email. I have since then remove the account and this is my result overnight from 100% downwards after 6 hours. VEry good results.
Thanks for your help.
My Exchange went nuts just like that, clearing the app cache didn't help but reflashing my rom over top again did, just cleared cache and flashed rom again and its back to normal, using 4% of battery or so on push...
Congrats on resolving your issue. Just to help others, is there any chance you know and could mention what o/s or version of exchange your work server is running? Exchange and/or the stock email app seems to be a problem for some but not for others. More info might just help someone isolate the root cause someday.
I did not flash. I just delete my account and readd it and it was fine after that.

Battery issues with aokp

I didn't want to ninja the aokp thread so I'm posting this here. So for a while i was running aokp version 26 with no real issues. I wasn't following the development for a while so when i checked back they were at version 32 which runs 4.0.4.
I also want to mention I'm running no new apps, basically the same setup as when i was on 26.
Facebook seemed to be a big culprit and when i closed that it helped a bit. The screen seems to be using more than it did too. I am mainly concerned with all the wake time. The phone is awake a lot more than the screen is on.
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That battery doesn't look too too bad actually.
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system wakelock ?
whats the name of that app sucker app you posted.
reset your kernel, wipe and then flash again. It might help
It's called badass battery manager pro. I downloaded it last night from the market because someone on another forum suggested it. It's pretty nice in that it shows battery use app by app.
I'm also using lean kernel. Flashed it a couple days ago. Was using trinity for a while then tried out lean. It actually runs a lot smoother with lean but no battery change.
today it actually isn't to bad. All i did was manually stop Facebook. So once again it seems fb was causing issues. That app is junk.
i am still curious why it is awake so much. GPS is off, wifi is off (always have 3 or 4g), sync is off. Only thing i leave on is nfc but i have been told that is only active when the screen is on. I use no weather type widgets either. I have no clue what would keep waking the phone.
Edit: and what do you mean by reset the kernel. Maybe I'm doing it wrong. I installed the rom, then a couple days later flashed the lean kernel over trinity. Is there another way to do it?
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I only saw battery improvements with AOKP's 4.0.4 integration.
Quick update, i have a screenshot from a better part of the day. I'm getting a ton of awake time. are there any common culprits that i can maybe freeze with titanium?
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Forgot ss
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Yeah, I'm going to stop using the Facebook app I think. It's such a drainer. I don't mind a game taking up battery on its own but something like that should not use as much as it does! Hopefully they fix it soon.

Anyone else get the AT&T update?

My phone just got a notification that it was downloading a software update from AT&T. It then asked me to restart and now it's 50% done updating.
Just wondering what the update does? Anyone know?
Got the notification, haven't done it
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Same here. Have no idea what it is. I'm coming up empty on Google too.
Yup, installed earlier, only thing I have noticed is the stagefright fix.
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178 apps were "optimized" on restart. Can't see or feel anything different.
BarryH_GEG said:
178 apps were "optimized" on restart. Can't see or feel anything different.
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Click to collapse
Apps are always optimized after an update.
harlenm said:
Apps are always optimized after an update.
Click to expand...
Click to collapse
The apps that are impacted by the update are. 178's a pretty low number but the update was only 80(ish)MB. Going from 4.X to 5.X my Note 12 optimized 600+ apps on restart. Services are considered apps too. Right after I rebooted Play Services updated itself too. To 8.1.15.
Kaboose666 said:
Yup, installed earlier, only thing I have noticed is the stagefright fix.
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weird, just updated and I didn't get that stagefright check
that stagefright detector is an app
Brinith said:
weird, just updated and I didn't get that stagefright check
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Click to collapse
It's an app, here is what you would have seen before the update
Got mine too. Updated and poked around the settings and features to see if Samsung added anything that they removed from the Note 4. Nothing so far.
I also checked to see if the aggressive task killing stopped. I'm getting a consistent 6 apps staying loaded after some tests, previously it was four or five depending on whats open. Anyone else notice this?
I just updated and Googled idk.
There's a thread in the general section. Looks like the update fixed the wireless charging issue many of us were having as well as improving performance a bit.
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Battery drain extremely quick

Hello everyone,
I have noticed an absurd drop of the battery level when I'm using my device for usual applications such as Facebook, YouTube, etc...
When it's on 20% approx the battery reaches zero level in less than 10 minutes. This problem started when I have updated my device to the last firmware available (14.6.a.1.236)
I have re flashed the firmware 2 times via flashtool and the results are the same.
It could be an software or a hardware issue?
Thank you for your help :fingers-crossed:
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Thank you very much!
My device has 13 months of use.
I use greenify in root mode, but don't have xposed.
I have used a calibration battery app and still have this problem.
May I use xposed in stock ROM without the risk of bricking my device?
3132 said:
Thank you very much!
My device has 13 months of use.
I use greenify in root mode, but don't have xposed.
I have used a calibration battery app and still have this problem.
May I use xposed in stock ROM without the risk of bricking my device?
Click to expand...
Click to collapse
you have the battery dead bug. search and you will find.
3132 said:
Hello everyone,
I have noticed an absurd drop of the battery level when I'm using my device for usual applications such as Facebook, YouTube, etc...
When it's on 20% approx the battery reaches zero level in less than 10 minutes. This problem started when I have updated my device to the last firmware available (14.6.a.1.236)
I have re flashed the firmware 2 times via flashtool and the results are the same.
It could be an software or a hardware issue?
Thank you for your help :fingers-crossed:
Click to expand...
Click to collapse
Chances are it's a hardware issue and replacing your battery could fix it:
http://forum.xda-developers.com/son...ttery-reporting-phone-dying-suddenly-t3095120
I had the issue where my battery would drop from >70% to 0% suddenly, and replacing my battery has fixed it completely.
Test disabling "Google Services", "Google Play" and "Get More" in accessibility settings. Also test disabling temporarly the Google Account "Search for threaths on the mobile" feature. I was having quite fast battery drain until I did this. It nearly takes twice as long time for each percent to go down. As for your sudden drop check if you got apps that could interfere. Apps that can modify the battery stats.
Btw I had same sudden drop of 5, 10 and even once 30% when screen was off. I thought it was the battery and it was like that for some months until I uninstalled official Facebook app. Now I dont know if the Facebook app was the reason or only reason but after that it has worked flawless for months and continues to.
I tried everything and the results are the same ?.
I think my battery is damaged. Right now my device is plugged to the charger. After 20 minutes of being connected, my device shows only 7%

Problems with wakelocks

Hello.
I wish to ask you about a problem I saw last weeks. When I bought the phone, I had battery for two or three days, but now I have to charge it two times a day.
I installed Wakelock Detector, because, if I go to battery settings, I can see too much awake time. At the bottom, you can find some screenshots.
What should I do? I thought about a wipe, but I prefer that as a last option, because the lost data.
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adrian1310 said:
Hello.
I wish to ask you about a problem I saw last weeks. When I bought the phone, I had battery for two or three days, but now I have to charge it two times a day.
I installed Wakelock Detector, because, if I go to battery settings, I can see too much awake time. At the bottom, you can find some screenshots.
What should I do? I thought about a wipe, but I prefer that as a last option, because the lost data.
Enviado desde mi Pixel XL mediante Tapatalk
Click to expand...
Click to collapse
If you are rooted you might want to try something like Franco's Naptime or Servicely. If you aren't rooted a factory reset or flashing the full stock image is probably your best option. Android O seems to handle wakelocks better so you could also consider signing up for the beta program and seeing if O helps at all.
Problem seems to be google play services which can be lots of things like GPS, cell tower signal switching, rouge programs etc etc... You need root to fully analyze wake locks.
But also there is alarms section which in my case caused a little bit problems due to RCS messaging, but not in your scale. It might be a SMS program causing wakes because of your cell company's messaging protocols.
Any case you need root to really solve these problems.
I had this problem. I went in and disabled all of my Google apps. I then went back and re updated them in the Play store After that I did a restart and I haven't had one since. I also recommend not having a battery case as both the Mophie and ZeroLemon both caused huge wakelocks for me. Cheers. ?

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