Develop Bugs

Voided G2

I had to power off my phone today by removing the battery because the power button would not work today for some reason it would only turn the screen on and off and there was no lock screen...
but when i removed the back battery cover, i noticed in the upper left hand corner right above the battery there is a little black circle, and in it it says "void"... i never noticed this before...
does any one else have this? and does any one know what this is for or why its there?
my phone has never been in water or dropped...

Got it on mine too. My assumption is that it is void if removed, probably a little screw(to take the phone apart) under the void sticker!!!

ya you are ok, just dont remove it

Thats a void sticker... i think if you take the g2 apart it will come off and you would have to but them from ebay or something
Sent from my HTC Vision using Tapatalk

Oh ok cool thanks guys
Sent from my T-Mobile G2 using XDA App

Yes, you guys are correct. Right behind the sticker there's a t5 screw which needs to be removed in order to take apart the phone, which will then cause the phone to be "void".
Sent from my T-Mobile G2 using XDA App

Hmmm.... So if I bought one from eBay and there's a hole through the VOID sticker, should I be worried?
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I did the spring mod and few weeks later I managed to brick my phone. And I just got a replacement from tmobile few days ago.
When I contacted them thru online chat and told them I removed the void sticker by accident they told me that it will not void the warranty, at least for tmobile. I checked it twice. Both of them said no it will not void the warranty.
I am going to put stock spring and send it back to tmobile and hopefully they won't chargeme
tmobile only asks fro physical damage, cracked screen and water damage they say npthing about void stickers.
Sent from my HTC Desire Z using Tapatalk

endolith said:
Hmmm.... So if I bought one from eBay and there's a hole through the VOID sticker, should I be worried?
Click to expand...
Click to collapse
I guess that would depend on what was done to it (if anything). If everything is working, probably not a big deal. You can always ask the seller if he know why the void sticker was punctured, and what repairs/mods were done on the phone (if any).

redpoint73 said:
I guess that would depend on what was done to it (if anything). If everything is working, probably not a big deal. You can always ask the seller if he know why the void sticker was punctured, and what repairs/mods were done on the phone (if any).
Click to expand...
Click to collapse
Yeah, I figured. It could be refurbished? Or maybe they did the "spring mod". What does that do?

endolith said:
Yeah, I figured. It could be refurbished? Or maybe they did the "spring mod". What does that do?
Click to expand...
Click to collapse
I would think if it was refurbished, they would replace the VOID stickers, but I'm not sure about that.
The spring mod involves taking apart the phone and stretching out the springs of the Z-hinge, or replacing the springs with stronger ones, with the intent of making the phone stay in the closed and open positions more securely.
Another possibility (a fix I think some people have done) is replacement of a broken or unresponsive touch screen.

I noticed that too a few days ago, I got my phone brand new, I thought that little void sticked is due to you rooting your phone or something, that way they know if you were messing with the phones security....is that even possible?

ms9007 said:
I noticed that too a few days ago, I got my phone brand new, I thought that little void sticked is due to you rooting your phone or something, that way they know if you were messing with the phones security....is that even possible?
Click to expand...
Click to collapse
No, its not. Are you kidding?

eunkipark92 said:
I did the spring mod and few weeks later I managed to brick my phone. And I just got a replacement from tmobile few days ago.
When I contacted them thru online chat and told them I removed the void sticker by accident they told me that it will not void the warranty, at least for tmobile. I checked it twice. Both of them said no it will not void the warranty.
I am going to put stock spring and send it back to tmobile and hopefully they won't chargeme
tmobile only asks fro physical damage, cracked screen and water damage they say npthing about void stickers.
Sent from my HTC Desire Z using Tapatalk
Click to expand...
Click to collapse
Did you have an additional warranty plan with your device?

I noticed that too a few days ago, I got my phone brand new, I thought that little void sticked is due to you rooting your phone or something, that way they know if you were messing with the phones security....is that even possible?
Click to expand...
Click to collapse
No, its not. Are you kidding?
Click to expand...
Click to collapse
What is it than? Nobody messed with my phone, I got it brand new in october....I don't think they messed with any springs or what not.
Sent from my T-Mobile G2 using XDA Premium App

ms9007 said:
What is it than? Nobody messed with my phone, I got it brand new in october....I don't think they messed with any springs or what not.
Click to expand...
Click to collapse
Do you not understand that the sticker is put there by the factory when the phone is made? If you try to unscrew the phone to take it apart, you have to rip the sticker, so they know what you did if you try to return it.

Ok I understand that, but does that mean that somebody took my phone apart before I bought it?
Sent from my T-Mobile G2 using XDA Premium App

ms9007 said:
Ok I understand that, but does that mean that somebody took my phone apart before I bought it?
Click to expand...
Click to collapse
It's ripped?

Did you brick your phone through software mods or hardware spring mod?
Sent from my T-Mobile G2 using XDA App

endolith said:
It's ripped?
Click to expand...
Click to collapse
Yeah, I'm still not convinced that ms9007 understands that the sticker needs to be ripped or removed to void the warranty. The sticker says VOID because its too small to say "void if removed". The sticker being there doesn't mean its void.
If the phone was purchased brand new from your carrier or HTC, it should be intact. If not, the phone has taken apart at some point, or the sticker somehow accidentally damaged otherwise.
If you bought the phone from a 3rd party source, claiming its brand new, and the VOID sticker is ripped, then they are probably lying to you. The phone was likely taken apart for one reason or another.

Do I need to unroot to trade my phone it?

I have that jump program and feel like getting the GS5. I got this GS4 about 6 or so months ago and if I remember correctly (which I don't) I used odin to root it.. Had it rooted for a couple months then decided to put a rom on which was Wicked 5.0 or something. About 2 months ago I put wicked 9.1 on.
I'm pretty sure I saved a recovery before even putting the first wicked rom on, but WTF is up with the way it saves the files, maybe someone can help with this image, but what is the oldest date of these recoveries ?
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If I was to go back to just the stock recovery but still rooted, would a t-mobile rep know this? and if they did would it be a problem?
If I did get back to the stock recovery, could I unroot it? I remember buying a triangle app or something ,that reset the flash counter on this phone? does that ring any bells? lol
Thanks

What version are you running and did you acquire KNOX at any time?
Sent from my Nokia 3310 using morse code. ¤Insane KitKat¤

Kriptik210 said:
What version are you running and did you acquire KNOX at any time?
Sent from my Nokia 3310 using morse code. ¤Insane KitKat¤
Click to expand...
Click to collapse
It's 4.3. And I dont know what knox is.
thanks for the reply

You could Odin the stock image. That's all I usually do.
Sent from my SGH-M919 using XDA Premium 4 mobile app

Android_Monsters said:
You could Odin the stock image. That's all I usually do.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Im going to follow these instructions.
http://forum.xda-developers.com/showthread.php?t=2336392
thanks

Yes, you need to unroot if you want to trade your phone and also make sure you didn't trip Knox.
Sent from my SGH-M919 using Xparent Skyblue Tapatalk 2

You dont know what KNOX is? You lucky bastard, you....
Sent from my Nokia 3310 using morse code. ¤Insane KitKat¤

Look at the jump contract. I looked at it briefly when I signed up for it. If i remember correctly there are 3 conditions to exchange your phone.
1. no water damage
2. screen isn't cracked
3. it turns on
I didn't see any sort of refusal of service if the phone is rooted.

gregorina said:
Look at the jump contract. I looked at it briefly when I signed up for it. If i remember correctly there are 3 conditions to exchange your phone.
1. no water damage
2. screen isn't cracked
3. it turns on
I didn't see any sort of refusal of service if the phone is rooted.
Click to expand...
Click to collapse
The guy told me yesterday that it can't be rooted, he said "we will check" all night last night till like 4am, I was reading and working on getting the GS4 into shape and ready to go.. I followed those directions above that I posted the link for and it worked awesome..
I go and trade my phone in today the guy just made sure it went to the setup screen after you factory reset it.. That was it, lol.
Now its on the GS5 this thing is a beast so far, I love that I can wash it I dropped it into my pool (3 feet deep) for a minute or so and it held up just fine! put it under running water same thing, no water inside the battery compartment! Sure its not worlds better than the GS4, but I don't think I'm gonna rom this one, I will root it eventually because I tether about 15+ gigs a month Well, later all, hope to see you follow me over to the GS5 forums one day.. or maybe wait until the GS6?

To anyone's knowledge, has anyone ever been refused a JUMP upgrade due to a tripped KNOX counter?

andymetoo28 said:
To anyone's knowledge, has anyone ever been refused a JUMP upgrade due to a tripped KNOX counter?
Click to expand...
Click to collapse
It's hard to prove a negative...but I read this board daily. I read every topic regarding trade in adns warrenties.
I have never seen anyone talk about being denied a trade in on XDA due to KNOX.

they don't check
The clerk handling returns/exchange is instructed to check just 2 points:
The phone powers up
The IMEI/ESN is the same as what you claim, they check behind the battery, they don't even check to confirm the software IMEI matches the sticker,

Skipjacks said:
It's hard to prove a negative...but I read this board daily. I read every topic regarding trade in adns warrenties.
I have never seen anyone talk about being denied a trade in on XDA due to KNOX.
Click to expand...
Click to collapse
As far as I can tell it's a "no" for now. Anyone aware is this is going to persist or are we still on a "not right now but but they could start checking for KNOX any day now" status?
I have a GS4 and I don't think I'll upgrade until winter at the earliest... But I REALLY REALLY want to root my phone.

What version of android are you using? If you were on 4.3 or lower you could do something like this:
http://m.youtube.com/watch?v=GiZ7D2zjJdA
Sent from my SGH-M919 using XDA Premium 4 mobile app

Root counter? Jump?

Does the D-851 have a root counter on it? I'm new to JUMP and, I saw over on the reddit T-Mobile page that rooting your phone voids the warranty and will cause you to have to pay a deductible if you try to JUMP. I've also seen threads where people say that they have successfully flashed back to stock and have been okay. One or two people say they've even JUMPed with phones running cyanogenmod....
After flashing back to stock I went to dialer, 3845#*851#, tap to "LG RCT", tap "display Result" and is says "not rooted" since I've flashed back to stock. I see no counter. I've also heard of something called QFuze? But can't find much info.

Alot of it depends on who the rep is. The rep is the one that decides if you need to pay the deductible. This is only if you jump. I used to work for t-mobile. If your warranty it or mail in your device by doing things online then reps don't get any day. The g3 can be reverted back to stock and it doesn't have a root checker from what I've read. Which is a huge reason I moved away from Samsung. Tmo has an unlocked bootloader which makes things way easier too. I don't think there is much of a risk. Checking for root is not standard protocol in the jump check process. Just my opinion though, no guarantees, but I think the chances are pretty good with the G3 in getting away with root.
Sent from my LG-D851 using XDA Free mobile app

Harmtan2 said:
Alot of it depends on who the rep is. The rep is the one that decides if you need to pay the deductible. This is only if you jump. I used to work for t-mobile. If your warranty it or mail in your device by doing things online then reps don't get any day. The g3 can be reverted back to stock and it doesn't have a root checker from what I've read. Which is a huge reason I moved away from Samsung. Tmo has an unlocked bootloader which makes things way easier too. I don't think there is much of a risk. Checking for root is not standard protocol in the jump check process. Just my opinion though, no guarantees, but I think the chances are pretty good with the G3 in getting away with root.
Sent from my LG-D851 using XDA Free mobile app
Click to expand...
Click to collapse
This seems to be similar to what other threads of similar nature are saying. It sounds like as long as I flash my phone back to stock rom, and it's not damaged, I really have nothing to worry about.

DigitalChris602 said:
Does the D-851 have a root counter on it? I'm new to JUMP and, I saw over on the reddit T-Mobile page that rooting your phone voids the warranty and will cause you to have to pay a deductible if you try to JUMP. I've also seen threads where people say that they have successfully flashed back to stock and have been okay. One or two people say they've even JUMPed with phones running cyanogenmod....
After flashing back to stock I went to dialer, 3845#*851#, tap to "LG RCT", tap "display Result" and is says "not rooted" since I've flashed back to stock. I see no counter. I've also heard of something called QFuze? But can't find much info.
Click to expand...
Click to collapse
I recently did JUMP from the Galaxy S4 to the G3.. I also was rooted with Cyanogenmod.... All I had it to pay is the taxes on the G3... The rep at T-Mobile said depending on your credit score is if they determine if you pay a down-payment or just the taxes...

All the reports I have heard have said that the 8110c kdz file resets the root counter. That might change in the future.

they check only if the phone boots to a normal and no crack screen.
first day launch of G3 i went to the store. my note 3 is rooted and i even told the lady that my phone is rooted. they dont care..
i am a JUMP subscriber

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I've used jump twice now and both times the store rep never even turned my device on. I did factory reset it myself but it was still rooted with a custom recovery. The phone just goes back somewhere to be reset anyways. My wife's cousin used to do that and he used to see all kinds of weird stuff on phones but after its reset its stock.

You can put the phone back to stock. Theres a link somewhere on this forum

[Discussion] Moto G5 Plus Bootloader unlock voids warranty

Hello,
As you all know in Europe, and thus The Netherlands, bootloader unlocking doesn't void warranty due to laws. Nonetheless Lenovo's moto G5 Plus support page says that it does void warranty, but doesn't specify Europe specific rules.
So yesterday I was poking around in the warranty documents on my new moto G5 Plus, and I found some interesting things. The most interesting part is this here:
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As you can see it contains a warning against bootloader unlocking on the International model XT1685. In the warning it states that if you unlock the bootloader, any damage caused by unlocking isn't covered. This led me into thinking that warranty for hardware defects of the phone isn't voided by the unlocking of the bootloader. I think it does mean that due to the law, and because it specifies only bootloader unlocking/rooting defects do void the warranty. What do you all think of this? Is this seen before by others? Does this only apply in the EU? Does this only apply to XT1685? Please discuss it down below. I'll keep this post updated with the latest info from Lenovo
I also posted this as a question on Lenovo's support forums (in a similar post, but differently worded etc.), because I want to hear from Lenovo themselves too, if this is posted in the wrong subforums please let a mod move this.
EDIT: Title is misleading I had a question mark in it, but it doesn't show up, if a mod can edit the title to "Bootloader unlocking possibly doesn't void warranty EU" I would be grateful.
Kind regards,
dev_freak (I rather have the name Procyon here)

Update: apparently it doesn't void warranty directly, it only will void warranty if there's a defect directly caused by unlocking. This is what a Motorola/Lenovo employee told me.

You are right: unlocking the bootloader should NOT void your warranty unless Moto/Lenovo can prove the damage to the device is related to the unlocking of the bootloader (or rooting etc).
That's the theory. A few years back I owned a Moto X, on which the WiFi broke. This less to massive battery drain and a unusable device.
I contacted the webshop I bought it from, and received details on how to return it to Motorola. A few weeks later I received it back from Motorola Repair, along with a standard form and a box checked stating the bootloader was unlocked, and therefore warranty was voided.
This led to numerous phonecalls to the seller and Motorola helpdesk, neger leasing to any result.
This ended in buying a Xiaomi, since I felt it was useless paying for a phone with European warranty when I was going to unlock and root it anyway.
My personal recommendation: if you intend to unlock the bootloader, be prepared to lose your warranty.

marco_ said:
You are right: unlocking the bootloader should NOT void your warranty unless Moto/Lenovo can prove the damage to the device is related to the unlocking of the bootloader (or rooting etc).
That's the theory. A few years back I owned a Moto X, on which the WiFi broke. This less to massive battery drain and a unusable device.
I contacted the webshop I bought it from, and received details on how to return it to Motorola. A few weeks later I received it back from Motorola Repair, along with a standard form and a box checked stating the bootloader was unlocked, and therefore warranty was voided.
This led to numerous phonecalls to the seller and Motorola helpdesk, neger leasing to any result.
This ended in buying a Xiaomi, since I felt it was useless paying for a phone with European warranty when I was going to unlock and root it anyway.
My personal recommendation: if you intend to unlock the bootloader, be prepared to lose your warranty.
Click to expand...
Click to collapse
I know this, that's why I won't root.

(Official Support Answer) Rooting your Oneplus 8 Series DOES NOT VOID IT'S WARRANTY

Hi, I am an ex OP3 user who switched to a OP8P recently and I was going through all the forums related to OP 8 Series to find out if rooting this device will void my warranty or not (It didn't void the warranty of OP3 back in 2016 and I was curious if OP has changed their stance related to rooting).But there was no official or forum answer available for this query so I did the next best thing and I asked the official oneplus chat support.The answer was UNLOCKING YOUR BOOTLOADER or ROOTING YOUR ONEPLUS 8 SERIES DOES NOT VOID IT'S WARRANTY.
PS: Of course, if something happens to the phone hardware it will not be covered under warranty though.
PPS: I am from India, It may be different for your country
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RounakCreationz said:
Hi, I am an ex OP3 user who switched to a OP8P recently and I was going through all the forums related to OP 8 Series to find out if rooting this device will void my warranty or not (It didn't void the warranty of OP3 back in 2016 and I was curious if OP has changed their stance related to rooting).But there was no official or forum answer available for this query so I did the next best thing and I asked the official oneplus chat support.The answer was UNLOCKING YOUR BOOTLOADER or ROOTING YOUR ONEPLUS 8 SERIES DOES NOT VOID IT'S WARRANTY.
PS: Of course, if something happens to the phone hardware it will not be covered under warranty though.
PPS: I am from India, It may be different for your country
Click to expand...
Click to collapse
I think they meant if something happens to device HW because of rooting (like overclocking etc.) It voids warranty. I have got my display replaced and then fingerprint sensor calibrated. Both times my device was rooted (didnt bother to remove it) and they didnt care about it in a service center. I am from Finland. Actually I didnt even need a receipt to get my device serviced..

pyry666 said:
I think they meant if something happens to device HW because of rooting (like overclocking etc.) It voids warranty. I have got my display replaced and then fingerprint sensor calibrated. Both times my device was rooted (didnt bother to remove it) and they didnt care about it in a service center. I am from Finland. Actually I didnt even need a receipt to get my device serviced..
Click to expand...
Click to collapse
Yes I know, I too have used warranty while being rooted multiple times when I was using OP3. That not including hardware is for things like frying up your motherboard by overclocking (as you said) or flashing some unstable kernel.

this is even published on OP web page
https://www.oneplus.com/si/support/shopping-help/details#85000005+GD00000034

RounakCreationz said:
Hi, I am an ex OP3 user who switched to a OP8P recently and I was going through all the forums related to OP 8 Series to find out if rooting this device will void my warranty or not (It didn't void the warranty of OP3 back in 2016 and I was curious if OP has changed their stance related to rooting).But there was no official or forum answer available for this query so I did the next best thing and I asked the official oneplus chat support.The answer was UNLOCKING YOUR BOOTLOADER or ROOTING YOUR ONEPLUS 8 SERIES DOES NOT VOID IT'S WARRANTY.
PS: Of course, if something happens to the phone hardware it will not be covered under warranty though.
PPS: I am from India, It may be different for your country
Click to expand...
Click to collapse
It's there is the OnePlus website it self, this post is not required

Have rooted many OnePlus devices and it's always been able to be RMA'd, it'll be the same.
Rooting isn't actually the issue, it's usually unlocking the bootloader, but OnePlus doesn't have the same stringent warnings as other OEM's.
Much to everyone who buys one plus devices fortune.
Personally I would relock the bootloader if I was to RMA a device, unless it was a brick in which case it doesn't matter.