Verizon visual voicemail - G4 Q&A, Help & Troubleshooting

Can anyone tell me how to disable visual voicemail? I hate it. When i get a voicemail and i click on the notification it takes me to the stupid visual voicemail screen. I don't leave my data on all the time to save battery so it doesn't work anyway. I just want to be able to click on the notification and have it call my voicemail like every other phone I've ever had. God i hate Verizon. I'm really regretting signing a new contract with all the stupid crap they've done to this phone. I pray the boot loader gets unlocked. I want sure when i first got this phone whether i was going to root and rom it, but now I'll do it out of principle. My rooted s4 with hyper drive was awesome. Made me forget about how stupid Verizon is. *rant off
Sent from my VS986 using XDA Free mobile app

bumping your thread because I'm trying to figure out the same thing.
---------- Post added at 04:52 PM ---------- Previous post was at 04:28 PM ----------
So this is what I did... First I went into my Verizon account where you can see all of your plan features. There is an option to block items. I went in and blocked premium visual voice mail. Then I went onto my phone and just accepted the prompt when I got the popup again. Apparently there are multiple versions of visual voice mail. The general vvm is simply a player that you can just hit play and hear your message. it is not visual in the sense that you can read the text... Poor choice or possibly deliberate choice by verizon on the names of the app to confuse people into signing up for the premium.
---------- Post added at 04:54 PM ---------- Previous post was at 04:52 PM ----------
Well, I could be wrong.... I can actually read the text. Not sure if I'm being charged the 2.99 or not. This is a nice reminder of why I have always rooted my phones.
update.... it seems that the only voicemail I can read text on is the one that I had saved before blocking the premium voicemail feature upgrade. When I get a new voicemail I only have the option to play the audio. So it seems to work as I described above!

I looked into it more today. There is an option to block features in your account in the verizon website. I can't do it until my next billing cycle because I changed my plan and the change is pending until the next cycle. Hopefully it will work. On the phone app you can't disable the visual voicemail, but it appears on the actual website you can block both the advanced and basic visual voicemail. 2 more weeks and I'll be able to find out.

It would not let me disable the basic visual voicemail. Something about it conflicting with the HD calling features. But what I did above does seem to work. It's really sneaky of Verizon. The way I understand it, had I not blocked the upgrade to premium on the website and accepted the terms in the app, I would have gotten a 30 day trial of the premium and then they would proceed with charging me 2.99 a month. They really need to rename the basic voicemail.

You can always just turn off advanced calling. But then HD voice, video chat and simultaneous voice and data won't work either.

Weird but I can't turn on advanced calling. When I make calls it drops to 1x. When I click the option, it doesn't do anything.

You have to first enable the feature by logging into Verizonwireless.com and adding the feature to your line.

This is driving me nuts. I can't get the little voice mail tape icon off the dialer. When I do hit it, it takes me to the visual voice mail app and then hangs saying "something went wrong, please contact customer service...error code 9009. I gave up and removed visual voicemail from my account as the OP did. Still have the button on my dialer, but it doesn't do anything...very annoying.

I noticed that too, I just assumed people weren't leaving messages as I never even got a notification of having voice mail. It wasn't until I opened it by accident one time did I see I had 20+ voicemails pending.

So can you make the default app the regular vanilla voice mail app? Can you uninstall the vzw voice mail app or freeze it using the debloater tool? I'm not yet rooted.

Default vanilla voice mail app?? You mean just dial in *86 and listen? Sure, just ignore the app.

Yeah, I know the standard voice mail works, but is there a way to completely remove vzw's voicemail icon in the dialer?

Can we turn off the voicemail icon in the notification area?
My LG G4 is rooted. Is maybe build.prop has to be modified?
Hating Verizon, why isn't any options for calls available on settings? Every android phone I've has has settings > calls. LG G4 did not have call or voicemail on settings. This is a phone for goodness sakes!!

You can simply disable the Visual VM app. Or hide notifications if you use it.
Not sure you can hide it from the dialer without screwing with the app.

Related

[Q] Voicemail Notifier

What's up fam I've been using voicemail notifier for awhile because Im on boost so my voicemail dont work unless i call and check it every so often...But up until recently i checked my market and voicemail notifier was not there..I've tried youmail but it kinda sucks.........Is there anyway i can get voicemail notifier to work again? Thanks fam
evoguy404 said:
What's up fam I've been using voicemail notifier for awhile because Im on boost so my voicemail dont work unless i call and check it every so often...But up until recently i checked my market and voicemail notifier was not there..I've tried youmail but it kinda sucks.........Is there anyway i can get voicemail notifier to work again? Thanks fam
Click to expand...
Click to collapse
Not sure about the notifier, but u can always use Google voice with free transcription.
Sent from my Boost'd Evo using Tapatalk
And once you get GV you will never be able to revert back unless you call the carrier and get them to reverse to your regular voicemail. I had to end up calling sprint and stay on the phone for 1/2 hour to get it straight.
Voicemail Notifier for you...
I don't know if you found voicemail notifier or not but I do have it. Let me know and I will put it in dropbox or whatever method helps you out. I am not a fan of Google Voice for vm and did like notifier as It's simple and works well with almost anything.
---------- Post added at 02:41 PM ---------- Previous post was at 02:36 PM ----------
No idea where the crying face came from...totally accidental. Didn't want to hurt anyone's feelings so just wanted to clarify that....
I would also like to have it so it would be great if you put it out on dropbox. thank you!
please i need
please i need the voicemail notifier please drop box me the link
Me too, please?
I lost the number that shows how many new voice mails I have on the home screen, but the Sprint voice mail still works.
voicemail notifier is off the market. So if you have it, that would be great!
evophonehome said:
I lost the number that shows how many new voice mails I have on the home screen, but the Sprint voice mail still works.
Click to expand...
Click to collapse
Should be able to put shortcut on home screen and number "should" populate...
VM Notifier
Here you all go....Enjoy.
thank you very much for the file......i spent all week looking for it
Glad to help.
Swiped from my rooted Evo running Metrodroid 2.2 on Metro PCS
Thank you so much for this! Not knowing when I had a voicemail was driving me insane, and Google Voice wouldn't work.
so this just tells us that we have a voice mail, but how do we make it download the voice mail to the phone?
I have htc evo 4g on boost mobile...
make sure your evo has correct vm number in settings, then Press 1....

GN on T-mobile

For some reason when I loaded my sim it keeps telling me I have a voice mail even though my account is empty. I tried installing google voice since thats my mail voice mail account and the icon is still there.
Anyone experience this? Anyone find a way to get rid of it?
Is this your first time starting? They send you a voicemail notification so that you'll dial your T-Mobile voicemail and set it up. Until you set it up it won't go away.
Call your number and leave yourself a message. Then delete that voicemail. It should go away.
El Daddy said:
Call your number and leave yourself a message. Then delete that voicemail. It should go away.
Click to expand...
Click to collapse
+1
when i had this issue, i tried this months ago and worked fine.
to make sure you understand.
make sure you DO NOT set up google voice for your voice mail yet.
make sure you still have tmobile voice mail set as default.
call yourself from home phone/ girls phone/ bf's phone ect..
dial tmo's voice mail number. delete voice mail.
BOOM Shakalaka!!!
you're set.
I'm having a similar issue as the OP. I just got my sim card swapped out by T-Mobile, and now I have a new voicemail notification that I can't get rid of.
I actually have my voicemail completely disabled, so I have no way of leaving myself a message or anything (I have it setup this way so my carrier's voicemail doesn't pickup any of my voicemails).
Any recommendations on how to get rid of this? It has been driving me crazy.
---------- Post added at 08:32 PM ---------- Previous post was at 07:49 PM ----------
I just tried online chat, but they weren't really any help:
Code:
Me: I just traded in my sim card for a new one at the local store, and put the new sim card into my phone. My phone now shows a new voicemail notification that I am unable to get rid of. I have voicemail completely disabled on my plan, so I know that I have no new messages. This notification is irritating, and I would like to get rid of it.
%Noel M: Welcome to T-Mobile live Chat. I’m Noel and I'll be glad to help you, for your reference my ID number is 853274.
%Noel M: Would this be for prepaid account?
Me: correct
%Noel M: Let me find ways to remove that notification off the phone, one moment please.
Me: Thank you
%Noel M: You're welcome.
%Noel M: I'm still on it, one more minute please.
%Noel M: Have you restarted the phone and checked if the voicemail icon is still on the phone? Cna you tell me the make and model of the phone?
Me: Yeah, I have tried restarting the phone, taking the sim card out, and putting it back in, etc.
Me: It's a Galaxy Nexus.
Me: I don't think the issue is related to the phone, as it started as soon as I turned on the phone with the new sim card.
%Noel M: Did the phone came from T-Mobile or from a 3rd paty reseller?
Me: 3rd party reseller - directly from Google.
%Noel M: As a courtesy for non T-Mobile phones, we can attempt to troubleshoot internet, picture message, or network issues but please be aware that we cannot guarantee the functionality.
Me: ok. Thanks.
Me: It has something to do with them switching the sim card - with the old sim card, I had zero issues, and as soon as I put the new one in the issue showed up.
%Noel M: Can you open the notification? Do we have options about it for example is by deleting it?
Me: The notification says: "New voicemail Dial +1-805-637-7243".
Me: And when I click on it it places a call to that number (the TMobile voicemail system).
Me: But I can't actually do anything once I dial the number since I do not have a voicemail account setup.
%Noel M: Let me check if there are documents about this, if not I'll let you know once I'm done.
%Noel M: Please try this steps:
Call your number and leave a voicemail
Once you recieve the notification, access your voicemail
Listen to the entire message and then press 7 to delete it
Press the * key to return to the main menu
Hang up and check for the icon
If it is still there, powercycle your phone
Me: I can't leave myself a voicemail because my voicemail is completely disabled. When I call my phone number, it just keeps on ringing, and the voicemail never picks up.
%Noel M: I understand. Unfortunately, we have already exhausted all troubleshooting steps available here. Since we have limited info about your device, we need you to call the manufacturer of the phone to get assistance about this matter.
Me: okay.
%Noel M: Thank you for using T-Mobile live Chat. Have a great night!
Is there any way to completely disable voicemail notifications? I use Google Voice, so I do not care about carrier voicemail notifications at all.
xur17 said:
I'm having a similar issue as the OP. I just got my sim card swapped out by T-Mobile, and now I have a new voicemail notification that I can't get rid of.
I actually have my voicemail completely disabled, so I have no way of leaving myself a message or anything (I have it setup this way so my carrier's voicemail doesn't pickup any of my voicemails).
Click to expand...
Click to collapse
Enable your voicemail and leave a message, then delete the message. You don't need to have your voicemail disabled for GV to work correctly. As long as you setup GV correctly, it will enable call forwarding so your carrier voicemail does not interfere.
bozzykid said:
Enable your voicemail and leave a message, then delete the message. You don't need to have your voicemail disabled for GV to work correctly. As long as you setup GV correctly, it will enable call forwarding so your carrier voicemail does not interfere.
Click to expand...
Click to collapse
But call forwarding uses my minutes. So each call that goes to voicemail costs me minutes, and I am on the 100 minutes a month plan, so I don't really have a bunch to share.
xur17 said:
But call forwarding uses my minutes. So each call that goes to voicemail costs me minutes, and I am on the 100 minutes a month plan, so I don't really have a bunch to share.
Click to expand...
Click to collapse
If you really want to go the prepaid route I would just use your google voice number (in other words don't give out your "real number") and disable the voice mail that comes with whatever prepaid service you use.
jimmyz said:
If you really want to go the prepaid route I would just use your google voice number (in other words don't give out your "real number") and disable the voice mail that comes with whatever prepaid service you use.
Click to expand...
Click to collapse
That's exactly what I am doing...
My voicemail is completely disabled for my account. The problem is that I swapped out my sim card at TMobile, and now my phone says it has a new voicemail with no way of clearing it, since my voicemail is completely disabled.
xur17 said:
That's exactly what I am doing...
My voicemail is completely disabled for my account. The problem is that I swapped out my sim card at TMobile, and now my phone says it has a new voicemail with no way of clearing it, since my voicemail is completely disabled.
Click to expand...
Click to collapse
I hate to say it but you may have to call support. I initially had the voicemail symbol that I couldn't get rid of until I set up the voicemail. Then I had the voicemail disabled.
jimmyz said:
I hate to say it but you may have to call support. I initially had the voicemail symbol that I couldn't get rid of until I set up the voicemail. Then I had the voicemail disabled.
Click to expand...
Click to collapse
I did contact support... Not to be rude, but did you read this thread? I posted a log of my chat with support, and posted that I have my voicemail disabled.
I may end up reactivating my voicemail, setting up voicemail, and then disabling voicemail again. Unfortunately I think I have to talk to support for each of those steps.
I was told that using VM doesn't use minutes. I'm on the 100 minute plan too. Just a thought. That or you could try calling from SIPDroid but I never have gotten it to work with Google Voice.
Sent from my XT862 using XDA
MrObvious said:
I was told that using VM doesn't use minutes. I'm on the 100 minute plan too. Just a thought. That or you could try calling from SIPDroid but I never have gotten it to work with Google Voice.
Sent from my XT862 using XDA
Click to expand...
Click to collapse
Calling my voicemail box definitely uses my minutes. I'm not sure if calls forwarded use minutes, but I am pretty sure they do.
I have an HTC One S, but I think it should still be the same. Go to Settings>call> Clear voicemail notification.
xur17 said:
I did contact support... Not to be rude, but did you read this thread? I posted a log of my chat with support, and posted that I have my voicemail disabled.
I may end up reactivating my voicemail, setting up voicemail, and then disabling voicemail again. Unfortunately I think I have to talk to support for each of those steps.
Click to expand...
Click to collapse
Sorry, I meant call which will likely be more painful than chat
Sent from my cm_tenderloin using Tapatalk
jimmyz said:
Sorry, I meant call which will likely be more painful than chat
Sent from my cm_tenderloin using Tapatalk
Click to expand...
Click to collapse
Ah. My bad then. I'll give that a shot in a few days. Google is sending me a replacement device for other issues, so I am going to try and see if that fixes it for some reason first.
Update: I was having an issue with a voicemail notification displaying on my phone even though I had voicemail completely disabled on my phone after I got a new sim card. I solved the issue by re-enabling the voicemail for my account (via online chat), and then disabling it again a day later (again via online chat).
I'm just posting this in case someone else has the same issue as me. I didn't even have to leave myself a voicemail and delete it or anything like people above were saying (probably because my voicemail system was initially completely disabled).
Thanks everyone! Calling myself and leaving a voicemail fixed it!

HELP: Call Settings for Voicemail Non-existing - Can't setup GV or Youmail!!

Hi all, I'm completely new to Android and SG2 but I've spent the past week messing with it. I've got it rooted and everything already.
I'm having one MAJOR problem and can't seem to find a fix. I've read and searched through the forum exhaustively but haven't seen any mention of it. Forgive me if this is a complete Noob question.
So, I'm trying to use Google Voice Lite (i.e. NOT the full integration.) so that I can have that as my default voicemail rather than Sprint. I do NOT want to use Sprint Visual Voicemail but that seems like the default installed program. The problem it seems like though is that Sprint VVM as default affects the "Call Settings" menu. When I go through the Google Voice setup process, at the screen where I press "configure" to continue, the following screen takes me to Call settings and stops. Now the problem is that the Call Settings screen does NOT seem to show ALL the call settings menu items that would allow me to choose which voicemail option (Carrier or GV or something else) I want. And the "voicemail settings" at the bottom is for the default Sprint VVM.
I'm attaching several pics to show what I'm seeing and also 1 pic that shows what the "call settings" screen should look like.
So how do I get around this? How do I see the rest of the call settings menu items? I can't use/setup Google Voice voicemail or Youmail with out it. PLEASE PLEASE Help. Would greatly appreciate any thoughts or feedback. Thanks
As a reference point, I'm using Caulkin E4GT EL29 GB 3.0 Rom if that helps
There's very few gv settings you can set from the phone. Use the website. It looks like you have everything set properly on the phone. Don't forget to turn off call screening.
Ravaged Pheonix said:
There's very few gv settings you can set from the phone. Use the website. It looks like you have everything set properly on the phone. Don't forget to turn off call screening.
Click to expand...
Click to collapse
Yeah I seem to have everything correct and I have gone thru the GV website and everything there is fine. The problem is that the "Call Settings" screen on my phone is not showing the correct options to select whether I want to use my carrier vm system or something else. Basically my screenshot 1 or 2 should look like screenshot 4. Otherwise, I can't even complete GV setup on my phone
I usually don't get that screen either. Try dialing into your voicemail by long pressing 1 and see if it says Google or sprint to see if it actually is taking it
Make sure you have authorized your number on googles website. It should call your phone and ask you to enter a pin number
On the setup VM screen did you dial the number? It changes the default call forwarding number from the sprint vvm number to your Google voice number.
Ravaged Pheonix said:
I usually don't get that screen either. Try dialing into your voicemail by long pressing 1 and see if it says Google or sprint to see if it actually is taking it
Make sure you have authorized your number on googles website. It should call your phone and ask you to enter a pin number
Click to expand...
Click to collapse
I have dialing the voicemail manually and its still set to Sprint voicemail. And yeah I have my mobile # authorized on GV website. I've been using GV for a while on my previous phone...didn't have an Android phone so couldn't use the app. Its just now that I got the GS2 that when I try to setup through the GV app, I'm having problem. It seems like something is making the Call settings menu not show everything. Is there a way to edit it? Where would the files be located?
@slvrap1 - Yes, I dialed the number given on the GV app set (as seen in the pic). It rings, answers briefly and then hangs up. I press the back button to get out of the dialer, press the "configure" button to continue but when I get to the call settings menu, I don't have the options to actually change voicemail option ("carrier" or other) as I should b able to. I'm just completely stumped on this. It seems like I'm doing everything correct both on the phone side and GV website...but just that one settings page that is the problem
There isn't a menu or option on the phone itself that will say you are using sprint or Google voicemail. Sounds to me like your getting hung up on looking for some kind of visual confirmation. If it was set up prior to getting the s2 on the same telephone number then everything should still be intact.
---------- Post added at 10:21 PM ---------- Previous post was at 10:05 PM ----------
During the setup if you didn't hear a error message when it dialed *28xxxxxxxxx, the x's being your Google voice number its complete. Did you try leaving yourself a VM?
slvrap1 said:
There isn't a menu or option on the phone itself that will say you are using sprint or Google voicemail. Sounds to me like your getting hung up on looking for some kind of visual confirmation. If it was set up prior to getting the s2 on the same telephone number then everything should still be intact.
---------- Post added at 10:21 PM ---------- Previous post was at 10:05 PM ----------
During the setup if you didn't hear a error message when it dialed *28xxxxxxxxx, the x's being your Google voice number its complete. Did you try leaving yourself a VM?
Click to expand...
Click to collapse
Hey @slvrap1, so I FINALLY got it working. I had done all those things you had mentioned but you're right, I was stuck expecting a visual confirmation because in the setup guide and everywhere else I was looking, my call settings menu options on my phone were different and didn't match what everyone was saying. I had tried calling myself multiple times last night and it would just ring ring ring ring endlessly but never hit voicemail. So I basically just gave up for the night and then today decided to try calling myself again and BAM, the Google Voicemail greeting came on. For whatever reason I guess it took a while for it to take effect.
And Basically what it appears is that there is a bug on my ROM or something that prevents the "call settings" menu options to display the proper option but I guess in the end, it didn't really matter whether I had those call settings options available on my phone, as long as I dialed the *28 to activate.
Thanks a lot for all your help and suggestions. Guess there's a lot of quirks about Android I need to learn esp coming from iOS
This probably is obviously not the write forum for that but as familiarize myself w/the system, any list of apps you would recommend?
slvrap1 said:
There isn't a menu or option on the phone itself that will say you are using sprint or Google voicemail. Sounds to me like your getting hung up on looking for some kind of visual confirmation. If it was set up prior to getting the s2 on the same telephone number then everything should still be intact.
---------- Post added at 10:21 PM ---------- Previous post was at 10:05 PM ----------
During the setup if you didn't hear a error message when it dialed *28xxxxxxxxx, the x's being your Google voice number its complete. Did you try leaving yourself a VM?
Click to expand...
Click to collapse
Oh and FYI, when I try to do a long 1 press on my phone, it still takes me to my Sprint voicemail account. Not sure that really means anything

Google Voice issues.

Wasn't quite sure where this would go in the forum. Feel free to move it Mods.
I recently purchased a Nexus 4 from the Play Store and started a Monthly4G prepaid plan through T-Mobile. Everything works perfectly except for Google Voice. I add the T-Mobile number to the forward settings in Voice and it sets up calling just fine, but when I attempt to send text messages I get nothing but messages being "queued." I attempt to view messages in my inbox on the device I get an error saying "Network Error." Ever since adding this number I haven't been receiving notifications for new texts in Growl Voice and the Google Voice website doesn't load my inbox or settings either. Any ideas?
Thank you.
I may be wrong here, but I thought I read somewhere in the forums that Google Voice doesn't work with pre-pay T-Mo
Sent from my Galaxy Nexus using xda premium
Did you update Google Voice to the latest version yet? Google Voice had an issue with texting on 4.2 until an update got released recently.
d_phekt said:
I may be wrong here, but I thought I read somewhere in the forums that Google Voice doesn't work with pre-pay T-Mo
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
This ^^^^ is your problem. You won't get gvoice to set up on tmo prepaid. Sorry man. Unless something has changed in the past 3 weeks.
DARKSIDE
I'm using it on mine no problem. Must use latest 4.2 compatible version. Also have to call Tmo and tell them to disable voicemail on your prepaid account then all messages will forward.
Sent from my Nexus 7 using Tapatalk 2
I've already called T-Mo and all that. I've had my voicemail disabled. It is more of an issue with the site's inbox not loading. It gives me an error "There was an error with your request. Please try again" and messages are constantly being queued on my Nexus 4 and 7, more so than usual. This all started when I added the N4 to my Voice call forwarding register.
What? Google voice works just fine with monthly 4g. You don't get conditional call forwarding but that's not the issue the OP is referencing.
Sent from my Nexus 7 using Tapatalk 2
---------- Post added at 07:07 PM ---------- Previous post was at 07:06 PM ----------
Heartbreak said:
I've already called T-Mo and all that. I've had my voicemail disabled. It is more of an issue with the site's inbox not loading. It gives me an error "There was an error with your request. Please try again" and messages are constantly being queued on my Nexus 4 and 7, more so than usual. This all started when I added the N4 to my Voice call forwarding register.
Click to expand...
Click to collapse
I have this issue when my internet is out
Sent from my Nexus 7 using Tapatalk 2
Yeah, my internet certainly isn't out. I'm not quite sure what it is. I sign into my friend's account on my computer and it accesses the inbox just fine. It appears to be an account specific problem.
Anyone else having problems where Google voice keeps giving notifications for old voice mails when the option to show voice mails in the native phone app is enabled?
So annoying. Every 12 or so hours, it pops up with a notification for 6 voice mails or something, all of which are old. I even make sure they were shown as read in the ap, and I played all of them and made sure they were read in the phone app.
Sent from my Nexus 4 using Tapatalk 2
InvalidUsername said:
Anyone else having problems where Google voice keeps giving notifications for old voice mails when the option to show voice mails in the native phone app is enabled?
So annoying. Every 12 or so hours, it pops up with a notification for 6 voice mails or something, all of which are old. I even make sure they were shown as read in the ap, and I played all of them and made sure they were read in the phone app.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Yep, I get this too. Assuming I have to call TMO like the other people stated above.
madj42 said:
Yep, I get this too. Assuming I have to call TMO like the other people stated above.
Click to expand...
Click to collapse
What does T-Mobile have to do with it?
Sent from my Nexus 4 using Tapatalk 2
I just got a group MMS on Google voice from an AT&T user.... This shouldn't be possible right? What just happened?
I am in the process of porting my number away from Google Voice cause I hate the lack of MMS support, maybe a glitch?
I'm posting here because I want someone else to check without making a dedicated thread...I have so little faith Google has done anything ... Its probably a glitch
Sent from my Nexus 7 using Tapatalk 2
At this point there's no way to use Google voice text messaging and voicemail services for TMobile pre-paid? Such a shame if so.
RobertMunch said:
At this point there's no way to use Google voice text messaging and voicemail services for TMobile pre-paid? Such a shame if so.
Click to expand...
Click to collapse
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
y0bailey said:
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
Click to expand...
Click to collapse
+1 here. Was on s3 with Google voice and now on the n4. Works just as it should. I had called T-Mobile to turn off my voicemail so I can let the voice voicemail get it instead
y0bailey said:
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
Click to expand...
Click to collapse
+2 been using it since the plan launched.
When you first get the plan call T-Mobile. Ask to have voice mail disabled (there is no conditional forwarding, as has said), and also have them remove web-guard. When someone calls your phone, if you don't answer, google voice should time-out after x rings and take the voice mail (this is the reason you disable it on T-Mobile, or else T-Mobiles system will take the call).
y0bailey said:
YES YOU CAN. Why is this rumor getting started. I 100% use Google Voice on my Pre-paid TMO $30 a month plan.
Disable voicemail by calling T-mobile. That way your T-mobile voicemail doesn't kick in before your GVoice mail does.
Use the Google Voice app to send and receive text messages. This way you 100% know things are getting to you. I by-pass the built in messenger app which may be why some people are having issues.
That is it.
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Click to collapse
When I try to enable GV voicemail by entering the code *004*GV Number here# I get a error message. I got this on two different Android devices. What am I missing? Are you saying once I disable the TMo voicemail this code should go through next time?
The google voice number is not the same as my mobile number if that makes a difference.
Unfortunately, i'm unable to send text messages and i'm wondering if it has to do with entering that code number through your dialer. Worked like a charm before when I was not on a prepaid plan.
RobertMunch said:
When I try to enable GV voicemail by entering the code *004*GV Number here# I get a error message. I got this on two different Android devices. What am I missing? Are you saying once I disable the TMo voicemail this code should go through next time?
The google voice number is not the same as my mobile number if that makes a difference.
Unfortunately, i'm unable to send text messages and i'm wondering if it has to do with entering that code number through your dialer. Worked like a charm before when I was not on a prepaid plan.
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You just don't worry about any of that. No need to dial anything or enter any codes.
Someone dials your google voice number, it rings until your google voicemail picks up. Simple as that.
If someone dials your pre-paid number, it will ring and ring and ring and ring.
To send texts just use the Google Voice app.
Luxferro said:
+2 been using it since the plan launched.
When you first get the plan call T-Mobile. Ask to have voice mail disabled (there is no conditional forwarding, as has said), and also have them remove web-guard. When someone calls your phone, if you don't answer, google voice should time-out after x rings and take the voice mail (this is the reason you disable it on T-Mobile, or else T-Mobiles system will take the call).
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Do I have to port my number through Google Voice for this to happen successfully? Right now my google voice number is different than my mobile number.
fatttire said:
I just got a group MMS on Google voice from an AT&T user.... This shouldn't be possible right? What just happened?
I am in the process of porting my number away from Google Voice cause I hate the lack of MMS support, maybe a glitch?
I'm posting here because I want someone else to check without making a dedicated thread...I have so little faith Google has done anything ... Its probably a glitch
Sent from my Nexus 7 using Tapatalk 2
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Hey fattire! I'm also a Google voice user - I'd be happy to pm you my number if you want to investigate MMS functionality.
Sent from my Nexus 7 using xda app-developers app

Verizon Voicemail not working on 5X.

Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??
Jexx11 said:
Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??
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Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....
elreydenj said:
Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....
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Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?
Jexx11 said:
Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?
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Click to collapse
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.
elreydenj said:
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.
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Ah yes I remember I played around with Hangouts and Voicemail back when the Hangouts Dialer was first released, I remember now that I had the option of listening to voicemails through Hangouts.
I think I have it all set up now, just have to find another phone to call my number and test it out lol.
Thanks again for the help!
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.
wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.
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I was told that would work as well when on the phone with Verizon.....
Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.
GertBFrobe said:
Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.
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That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.
elreydenj said:
That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.
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This must be what happened with me, I activated advanced calling and I'm guessing that triggered basic visual voicemail which is the problem.
And the tech I talked to told me there was no way to remove basic free visual voicemail and go back to standard voicemail. Maybe she is wrong, I'm not sure, but either way I'm content with using Google Voice for now.
Sent from my Nexus 5X using XDA Free mobile app
Isn't there a second file for Verizon services?
Sent from my Nexus 5X using Tapatalk
wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
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Yes, do this, for now anyway, until Visual Voicemail catches up with M. I still have Advanced Calling enabled, as well as HD calling, so VoLTE should work. With the Visual Voicemail removed (by VZW via chat in my case), I just get the old school simple voicemail notification on the status bar and dial *86 to retrieve.
Verizon Wireless Fixed my Issue
I had this issue since I got my Nexus 5X 2 months ago, and Verizon Wireless just fixed it over the phone and now it works fine. I don't use visual voicemail or anything fancy, although I used to use Google Voice up until a year ago.
He basically reinitialized the voicemail, so I had to set it up again from scratch, re-recording my outgoing message etc.
I should also mention my texts didn't work sometimes either... some MMS messages would just say "Downloading" and never download, and this happened often on my old Droid Maxx HD. The workaround was to disable wireless and wait for it to download over the data connection. Anyway this started happening on my new Nexus 5X also, but they reprovisioned the phone and fixed that also. :victory:
You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".
jackdubl said:
You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".
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Just did this and it worked flawlessly. Thank you sir.

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