Ever since upgrading to Lollipop (5.0.1), my G3 has been consuming vast quantities of mobile data (much more than it does on Wi-Fi) , at a rate that is threatening even my 1GB monthly cap. I have never had this issue with this phone before upgrading, nor with any other phone I have owned, and I can't find any resources about it online. It appears to use small amounts of data (a few KB) continuously throughout the day, not in large chunks, so it is not Google trying and failing to download a software update like come CM users have seen.
I uninstalled every app that I did not have before the Lollipop upgrade, as well as any potentially troublesome apps, to no avail. Then I tried booting into safe mode, removing all my synced accounts except the main Google one, turning off sync for that account, turning off data backup, clearing the caches of all my apps, and not opening any non-stock apps for a day. Even with all that, it still ran through a few megs in just an afternoon. Turning everything back on and setting accounts back up did not increase or decrease the data consumption. Restricting its background data does stop it from using mobile data, but it also seriously cripples my device (Play store stops working, sync stops working, calendar etc. stop working...)
I attached screenshots that show its data usage. It decreased considerably around June 9th because I finally got Wi-Fi in my room. But even still, it continues to eat my data for no apparent reason. I REALLY want to avoid a factory reset (and I doubt it would help anyway, since it was factory reset for the upgrade, and running everything completely stock doesn't help).
Can anyone give me some ideas here?
Info about the phone:
Model: LG-D851 (T-Mobile)
Android version: 5.0.1 (stock, rooted)
Kernel version: 3.4.0
Software version: D85120b
Network: olleh (South Korea, the same SIM card I used with the phone before the upgrade)
Google Play Services version: 7.5.71 (1955121-430)
Google Services Framework/Google Account Manager versions: 5.0.1-1602158
Hey, try limiting background data. There should be a tick above the usage graph.
Also many people have problems after upgrading to lollipop, including me, you should try factory reset. I had like half of my apps broken and frequent crashes after upgrading.
Martin
SareMa96 said:
Hey, try limiting background data. There should be a tick above the usage graph.
Also many people have problems after upgrading to lollipop, including me, you should try factory reset. I had like half of my apps broken and frequent crashes after upgrading.
Martin
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Hi Martin, thanks for the reply. I'm trying to avoid restricting background data because I often have to go long stretches without Wi-Fi, and a lot of my apps stop working properly if background data is restricted. And I don't want to factory reset because it takes me days to set my phone back up to how it was.
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My girlfriend's Arc is sending up to 50 mb of data every day and also receiving somewhere near that amount. I've had several data monitoring apps on it and they all give pretty much the same amount, and those that show what's been using the data all say it's the OS itself, so I can't manage the data it sends by any other means than switching data off entirely.
This has been happening for about a month and seems to be getting worse. She was running Gingerbread and I did two fresh installs, but they didn't change anything. I've now put Generic Global ICS on it and it's still the same.
Does anyone have any ideas? Another side effect seems to be that it's killing the battery. Could it even be a hardware problem?
hello, the phone consume more battery because is always accessing 2G/3G/WIFI networks to send all that data, in fact, is 10x more than the normal ... may have several reasons: virus, GPS tracking, ghost email (which sends information to) hidden applications of own carrier. The last two have already happened to me and the only solution was to format ALL. It is best to do a fresh install, with another type of GB (a trusted one) and a new baseband. If the problem persists try to install ICS and, if you don´t like ICS, come back again to the GB(after install ICS) so you can be sure that everything was formatted. Obviously has to be with "Bootloader Unlock". I hope I have helped ...
If data syncing is turned on, it will keep checking to see if you have new emails etc.
A huge data hog is the facebook application. It was so bad that I ended up freezing it with Titanium Backup.
I don't think the problem is Facebook as that's showing in the list of apps that are using data and it's not using that much. I'll delete it and see what happens though. The data seems to be being sent by the OS itself, not any one app.
I'm already on ICS and that hasn't helped. When you say format, what do you mean? Do a factory reset? A clean install? I think the bootloader is locked, but I'll check that.
Could the problem be with something on the SD card?
If I understand correctly, you have the "locked bootloader" then the more certain is an hidden application (from your operator) that consume all this data and has nothing to do with Facebook, I use this and another mobile phone and never, not even close, it's consuming 100mb (in + out) as you can see a use of the following three days ... The best is to do "bootloader unlock" (without which you will never do a full format) or if still under warranty, and if you have not done anything that operators do not like, you go to the store and claim about that ... I think this kind of applications are never installed on the SD ... With "locked bootloader" a factory reset only reinstall the same stuff…
Not sure if this is a bug or something, but my Android OS usage is extremely high from 40-50%. Also the Android OS always is downloading something, my wifi icon is always downloading when on wifi, but it doesn't when I'm on a mobile network. Is anybody else having the same issues? Also my auto-sync is only for my Google account which includes Gmail, Calendar, Contacts and Google Music. See the attachments for usage statistics.
Install BetterBatteryStats (there's a free xda version available), do some reading on how to use it, and you'll find your issue easily.
Make sure all bloatware is removing from your phone, that did the trick for me.. I get 22-24 hours of usage.. on 4G of course.
I have the same problem here. Android OS uses most of the battery, whereas display only uses 20-30%, kind of weird
But the phone still gives me power for all day long
sent from my Optimus G E971
All my bloatware is removed, I got factory unlocked so I don't have the usual carrier stuff. Think I'm going to root and flash the AOSP rom onto my phone.
Its an error in reporting with ICS, it is not actually draining.
I got a notification for a software update yesterday. After downloading and installing 2/2, the phone moved on to the usual optimising apps stage that happens after an update. It stuck at 174/199 or thereabouts, and it has been frozen at that overnight.
It took a while to get it to restart this morning, and when it did it carried on optimising 17/19. Since then, many Apps crash out on their logo splash page, or do not load at all, and The Play Store is unavailable.
I probably need a factory reset to sort it out, but backup programs will not run.
What an absolute pain. Seems a number of people have the same issue
I'm wondering whether this is the cause of the extremely sporadic data connectivity I'm getting. Until I applied this latest update I had no problems to speak of. Now I'm rarely getting a data connection, even with strong signal. Google Authenticator crashes. I'm roaming in California using a UK Three SIM, so I ought to be "feeling at home".
lge/g3_global_com/g3:5.0/LRX21R.A1440231662/1440231662:user/release-keys
So here is the deal, maybe a couple months ago I moved up to MM [@autoprime stk, then @MicroMod777 rooted], I hate the way it uses SD cards [MM in general not ROM], so I went back to LP, since then tho I've been getting massive background data usage, it seems mostly when I get off of WiFi. Sometimes on Wifi but then it's at like 2am-3am too, when I look at time usage. I DL'd a couple apps to tell me what app is doing it because all I was getting from Android settings was "Android OS", so I can only get it down to "Quickset SDK", which has permissions and controls like half the system and apps you'd expect to see running. So I can't narrow it down any further it seems. I got it to go away for a bit by reinstalling the Nandroid I made when I did the update, but came back within a couple weeks. I can wipe all "quickset" data and cache, even freeze it in TiBu, but it starts to happen again in a couple days. Even when frozen (currently), it's the app that gets listed as using the data. And when I say extreme I mean it can be over a GB in an hour. And not just once in a while, everytime I get away from house or work wifi like driving, data just starts streaming until I hit Wifi again or turn it off.
I even looked to see if there was data being added to my device (ie losing internal storage space), and no or very minimal so it's all outbound. I turned on restrict background data, but then no emails, sms and mms get restricted, it's just a hassle and not the way it's been or supp'd to be.
Any thoughts, ideas suggestions?
Hey everyone! I was having phone troubles and was wondering if anyone could help solve them. I lurk more than I post on the forums, so forgive me if I make any mistakes.
My phone is an AT&T Galaxy Note 5 (of course) 32GB variant on stock 7.0. For what ever reason, my phone restarts with out reason and sometimes does it multiple times a day. It usually happens when I am on Wi-Fi, or the phone is looking for Wi-Fi. At first, I thought it was due to 3rd party apps trying to access data with low signal, but the problem still occurs after multiple factory resets. The phone doesn't restart as much when I turn Wi-Fi off, but the problem still occurs with Data.
The problem began around the time I updated my phone to Android 7.0 when AT&T released the update. I usually keep Wi-Fi, Bluetooth, Location, and Sync enabled if that helps. I also clear the cache partition after each security update.
I also believe that it has something to do with the Wi-Fi because even listening to music sometimes with Wi-Fi enabled, causes the audio to freeze or stutter. I read on a post that this might be due to Wi-Fi scanning or Bluetooth Scanning for location purposes, but the phone still restarts with those options disabled. I am unsure of what else to do besides just living with the problem. I took it to AT&T to see if they could help, but just wanted to sell me a new phone.
If anyone could help, I would greatly appreciate it. Thanks for reading and for the help in advance!
This is most commonly a botched upgrade and the way to repair it is to flash the entire current firmware to the device again which will delete all your personal files, photos, contacts, text messages, music, app data and anything else you have stored on the phone. Most of the time you can download your firmware from a link provided through this site, be weary of any other source of downloads links besides xda-developers.com!! Your AT&T store can flash the entire firmware to your phone again for you while retaining your data, but if you are holding out on upgrading so you can gain root this will defeat your efforts. For 99% of the people you should just take your phone to an AT&T store.
There's a chance that the next upgrade will repair your phone by replacing the problematic file but you'd be lucky to have that serendipitous outcome.
droidvoider said:
This is most commonly a botched upgrade and the way to repair it is to flash the entire current firmware to the device again which will delete all your personal files, photos, contacts, text messages, music, app data and anything else you have stored on the phone. Most of the time you can download your firmware from a link provided through this site, be weary of any other source of downloads links besides xda-developers.com!! Your AT&T store can flash the entire firmware to your phone again for you while retaining your data, but if you are holding out on upgrading so you can gain root this will defeat your efforts. For 99% of the people you should just take your phone to an AT&T store.
There's a chance that the next upgrade will repair your phone by replacing the problematic file but you'd be lucky to have that serendipitous outcome.
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I was about to take it to an AT&T store, but I turned off Data Saver mode and did the latest update, and everything has been fine since. It's really the weirdest thing but I'm glad nothing too much had to be done to fix it. Thanks for the help and reply though!