Hey guys, my girlfriend has this phone and it started suddenly being very slow, on both WiFi and 4G. She dropped it and cracked the digitizer so she just gave it to me, I changed the digitizer and I went ahead and did a factory reset, thinking it might speed the phone up, but it didn't work. It's not the apps themselves that seem slow, rather it's the actual data transfer, very slow to navigate Facebook, YouTube and whatnot. It's fine if I'm just using an app that doesn't utilize any sort of data. I was hoping somebody could give me some insight as to what steps I should take to get this sorted out. Thanks in advance.
Anybody? I just did another hard reset. It's slower than **** when I'm trying to do anything involved with data... Facebook, YouTube... hell, I couldn't even get YouTube to work. It just keeps timing out... but the rest of the phone is absolutely fine. Wtf?
When you changed the digitizer, did you pull out the antenna on the left? Did you made sure it was connected properly?
Related
So for the past 2 weeks I am having issues that basically render my phone unusable for 99% of the reasons I bought it. Posted a thread before but I think it got lost when the forums were having some instability around that time...
My 3g connection will NOT stay up. I did nothing to provoke this. No system changes. The sequence of events:
-Went out of the country with my phone on airplane mode the whole time
-Got back, a day or two later had an incorrect timestamp on my incoming SMS (they were showing up +3 hours)
-Called customer service, she activated a tester phone and confirmed that it was a system-side issue on the incoming SMS (somehow they were getting a timestamp from the system where my number is located, in Eastern time, while I am actually located in Pacific nowadays).
-Put in a trouble ticket after 2 hours trying to solve the SMS issue over the phone.
-Next day, my 3g connection begins dropping CONSTANTLY. As it stands, it won't stay connected more than 30 seconds. It will cycle to 1x sometimes, and then drop to a basic-service-only.
-Tried reinstalling my ROM several times to no effect.
-Started experiencing some very strange noises in SOME calls, such as it sounding like a chainsaw when the other person is talking. Happens very sporadically.
-Just today I found some instructions here for correcting my NAM settings, which were actually messed up as it turns out, but didn't fix anything.
At this point I actually have the phone unrooted and back to factory default everything, with no change. I've got a warranty replacement phone coming in shortly, but I'd still rather keep this one if I'm able to.
Is there anything I haven't tried that might be the case on my end? Has anyone seen this problem before? Has my phone antenna simply gone belly-up, or is this something that might still be fixed at some deep system-setting level, or with further calls to tech support?
So... I guess that's a no?
Gornul said:
So... I guess that's a no?
Click to expand...
Click to collapse
Had the same problem with my phone before I rooted my phone and starting to apply ROM's. I havent had a problem since. But when I had that problem, I would just keep turning on and off the 3g and it would stay for a while. It was just a quick fix but it worked. Off subject how did you unroot your phone and put it back top stock?
My phone just started doing this this yesterday. Whenever I reboot it, it'll come up, switch to 1x mode. After a while it'll try to switch to 3g mode, fail, switch to no service, and then either go to just basic voice with no data or back into 1x mode. I've tried updating the radio, switching roms, dialing *228, nothing seems to help.
Jager, instructions on a full reset are right here under section 6. I'm not sure why it's struck out. Definitely suggest poking around more first.
New phone's in and still having major connectivity issues. The SMS timestamp remains as it was, and I can't get (steadily) more than like 35kbps. I'll occasionally bump to 500kbps for a quick spurt, and then my connection will drop entirely and struggle to get back up to 35kbps. My wife's Incredible works perfectly fine in the exact same locations, too, so this is something that absolutely has to be on Verizon's side, specific to my line.
Me too
My phone has also been experiencing the loss of 3G service as well. I checked my wife's Moto Droid 1 and it was also having difficulty connecting as well. I called Verizon and they were absolutely no help whatsoever. I am either getting nothing or 1X in places where I have always had 3G. This is very frustrating. I have flashed 3 different ROMs (all of which have worked fine in the past), but the result always seems to be the same. Anyone else out there with this issue?
khukman said:
My phone has also been experiencing the loss of 3G service as well. I checked my wife's Moto Droid 1 and it was also having difficulty connecting as well. I called Verizon and they were absolutely no help whatsoever. I am either getting nothing or 1X in places where I have always had 3G. This is very frustrating. I have flashed 3 different ROMs (all of which have worked fine in the past), but the result always seems to be the same. Anyone else out there with this issue?
Click to expand...
Click to collapse
Someone help! Same issue! I can no longer get data....PERIOD. I have to stay connected to wifi, or I don't get my emails, internet, etc.
Need to fix this!
3G connection issues
I just got off the phone with Verizon Tech support. They are CONVINCED that it is an issue with my phone (and my wife's). Gee, how can 2 different phones, from different manufacturers have the SAME issue at the SAME time? Hmm, doesn't sound very promising to me.
They are sending out a replacement for my wife's Moto Droid to see if it is a phone issue (she has been having other issues with it anyway...). If hers improves, I may send mine back, but I don't want to have to unroot, etc. Plus I like the Super-Amoled screen . When did trouble-shooting turn to "replace the hardware first" ???
Regards!
This happened to me recently as well and was fixed with a factory reset.
I am rooted with S-off, so a normal factory reset via Menu->Settings->SD & Phone Storage-> Factory Data Reset didn't go well for me. Not sure of the exact reason, but I just followed the instructions in this post to restore: http://forum.xda-developers.com/showthread.php?t=786436
Programming your phone by dialing *228 is necessary afterwards as well, as khukman states below. Thanks for pointing that out.
After I completed this, I redid root, restored my nandroid backup and didn't lose a thing, plus my 3G is working again!
*A fair warning: Doing this formats the internal storage (emmc). I'd recommend backing up any photos, music, etc that you have stored on emmc before doing this!
Sent from my Droid Incredible
So I tried the above suggestion about going back to completely stock 2.2 and I have the same results. On one hand, I am now back to S-ON and stock Froyo, so if I want to send it back to Verizon, they are none the wiser that I was rooted, but on the other hand I STILL HAVE CRAPPY 3G SERVICE!!! Man, I feel like I'm on AT&T or something LOL! I'll keep an eye on it for the rest of the day and see how it does and report back.
Back in 3G!!!!!
After getting back to stock Froyo, as described in the previous post, I was still unable to get a good 3G lock. I read in another thread where someone did a 'Factory Data Reset' and it took care of it. When you do this, you have to dial #228 and let it program your phone as it did the first time when you got it. Once I did this, I had (and still have) a solid lock on 3G like I used to. I think that it was one of the Sprint ROMs that screwed this up in the first place (the OP states that you have to backup your PRLs, etc. before installing, then re-install them afterwards). I can't remember if I did this or not, so it may be my fault after all, but regardless, I am thrilled that once again I have a connected smartphone thanks to the resources contained on XDA!
Regards!
I myself am now rocking a refurb that has no trouble at all... A complete revert to stock did absolutely nothing to resolve my trouble.
Though I didn't try doing a factory reset AFTER reinstalling the stock ROM. Hmm. Maybe there was something in the cache still. I suppose in my case I'll never really know, but I'm glad you guys were able to resolve the situation with your original hardware.
Gornul said:
I myself am now rocking a refurb that has no trouble at all... A complete revert to stock did absolutely nothing to resolve my trouble.
Though I didn't try doing a factory reset AFTER reinstalling the stock ROM. Hmm. Maybe there was something in the cache still. I suppose in my case I'll never really know, but I'm glad you guys were able to resolve the situation with your original hardware.
Click to expand...
Click to collapse
Did you follow the steps in the thread I posted above? Doing that should completely format and re-image your phone. Much more than just installing a stock ROM. I myself tried so many different variations of ROMs, radios, etc and nothing did the trick until I followed that thread.
Sent from my Droid Incredible
So last night I was listening to Slackers and all of a sudden it stopped working, I checked the 3G signal and it was stuck in upload, with no bandwidth on the download side. I tried rebooting but when I do that 3G is still stuck in upload arrow with no download activity, worse of all, it will go into reboot all by itself since gmail is trying to sync..I don't know what to do, could it be that Slackers killed my radio? I already forced stopped and clear all data, I also have Virtuous 3.1, did a Nandroid restore, pull the battery...etc and still stuck in 3G upload only...any suggestions? I am hoping I don't have to RMA the phone back since I have to restore back to stock, with S-ON..
Yep, same problem here. Started up about an hour ago, I was using remote desktop, it started getting slow and dropping the connection... Then it completely crapped out. No download activity, the upload arrow is stuck or flickering. Download arrow does nothing. Can't load webpages or use anything that requires data. Apps are trying to refresh constantly, but not receiving data. I use about 20-30 gigs of data a month sometimes... Maybe I wore out the antenna... I hope it starts working soon and turns out to be a network issue on Verizon's end... But I have a bad feeling about this one. I think it's dead.
turdinator said:
Yep, same problem here. Started up about an hour ago, I was using remote desktop, it started getting slow and dropping the connection... Then it completely crapped out. No download activity, the upload arrow is stuck or flickering. Download arrow does nothing. Can't load webpages or use anything that requires data. Apps are trying to refresh constantly, but not receiving data. I use about 20-30 gigs of data a month sometimes... Maybe I wore out the antenna... I hope it starts working soon and turns out to be a network issue on Verizon's end... But I have a bad feeling about this one. I think it's dead.
Click to expand...
Click to collapse
Hmm...where are you located? I am in SoCal..I am starting to wonder if this could be a network issue...I really hope this isn't a hardware problem
FWIW, this might be causing the issue..let's wait and see, anyone else experienced something similar?
http://www.howardforums.com/showthread.php/1689989-DATA-outage-in-part-s-of-Birmingham/page2
It is DNS test by going to 74.125.224.18 on your web browser on your phone
FAAACK, I just reinstalled my rom and everything trying to figure out what was going on, then I was shopping for replacement antennas and looking up warranty information... I'm in Gig Harbor, WA quite a ways north of everyone else, but maybe it's out all over the west coast. It went out exactly when those howardsforum people said it did...
I'm glad to hear it's a networks glitch.
Now, for a new rom... I think I'm going to try CyanogenMod.
...aaand we're back! The 3g is working fine for me now.
Scblacksunshine said:
FWIW, this might be causing the issue..let's wait and see, anyone else experienced something similar?
http://www.howardforums.com/showthread.php/1689989-DATA-outage-in-part-s-of-Birmingham/page2
Click to expand...
Click to collapse
Heh, here's another one to add to the pile of "OH NOS SERVICE DOWN"
Hey everyone, I'm new here to the forum and have had my EVO for about 6 months now. First things first, I have searched quite a bit and havent really found problems specific to mine on here or google. Maybe I am just not searching for the right thing so bare with me please. A few months after I got it, I started realizing the 3g would take a long time to respond sometimes. For example, I would type in a web address and hit go and the 3g icon on the status bar would not do anything for sometimes up to 1 minute causing the browser to display (page not found). Other apps that require internet do this as well. One day I decided to do a factory reset and the problem went away. After a few weeks, it came back so i did another reset and fixed it. Now back to the same old problem. Finally got tired of doing resets so I'm trying to find out the real solution to the problem. I constantly clean the cache. Previously I did it manually, but now I use cache cleaner which seems to do a good job. I have also tried speed boost lite which doesnt do a bad job either but uninstalled since i like cache cleaner better. Profile and PRL updates help only for a short time even though it didnt really update after checking software versions. I've taken the phone to sprint, they've checked it out, said its fine, and that 10-30 seconds is normal and nothing to complain about. Maybe that would be the case if it was NORMAL but it is not. Has anyone heard of this or have any ideas to fix it? Sorry for all of the reading but if you have any advice at all, it is greatly appreciated. Thanks
Cameron
Well there 3g service is down the drain right now and the lack of good ping could be the reason so my guess is 3g sucks it happens to my evo a lot so I use wifi and 4g when I can
sent from my Motorola XOOM
Thanks for your reply. I'm am happy with the 3G most of the time. At my house, it is almost as fast my wifi (no i dont have slow internet at home either lol). I have no problem streaming HQ Pandora, youtube, and netflix in crystal clear quality on 3G. It is not the network, it is an issue with the phone, a setting, or an app that is causing the problem. If I was to factory reset the phone right now, the problem would go away. I just dont want to reset it anymore and have to reinstall everything. Time to try to figure out the real problem and stop taking the lazy way around
That is weird could be your phone you could back up your apps with titanium backup and restore away or try to unroot then reroot
sent from my Motorola XOOM
i just reset, I did forget to mention in the OP that i am not rooted. Haven't gotten the balls to do it yet. I haven't found a good thread to read up on to root yet. Not that i've been looking that hard. I would like to root very soon though
Best way to root I think is unrevoked you need a computer but its easy as pie there are also guides on YouTube
sent from my Motorola XOOM
ya i tried that before but every time i try something goes wrong and i cant do it. Even when i follow videos my phone just doesnt do the same thing as theirs for some reason. lol who knows
Just for ****s and giggles I gave it another go on rooting with unrevoked. Actually got it this time. I have no clue what happened last time. Went smoothly this time. So just basic root, nothing fancy. All i really wanted out of the root was wireless tether. Still want to figure out the unresponsive 3G issue though before it happens again
Glad to hear your on the dark side (rooted) you can learn a lot just by being rooted
evo on cm7
Ya its nice so far but the reset did not fix the unresponsive 3G. Ugh its so annoying! Nobody has any ideas?!
Flash your first rom and do a nandroid
evo on cm7
I am now running cm7 nightly build 83 off of rom manager. I love it!
I'm not having the 3g issue now. Internet seems much faster on this rom
Hi all,
I recently sent my phone in and got it back probably little less than a week ago. Samsung had to replace the motherboard on my phone as it had the infamous SDS syndrome. I just realized the other day that when I connect it to WiFi at home, I can't upload my apps on the Play Store. I can still surf the web and everything, but most of the apps just don't connect to the web.
Is there a solution to this or do I have to send it again? As you probably know I don't want to do that because it's extremely frustrating. Should I try doing a reset to see if this helps the solution or ?
I know that it worked on another WiFi hot spot (my work) on Friday, so this issue just happened recently. I'm pretty tempted to do a hard reset since I don't have everything downloaded and reloading my contacts won't be that big of an issue. Any recommendations will help. It also states that my WiFi download speed at home is 72MBPS when I check the network I'm connected too.
Many thanks in advance for the help!
EDIT: I have not rooted my phone and don't plan too anytime soon. I'm considering on selling this so I can get the Note 3, but after the couple of issues lately, not sure if I wanna stick with the Note at all.
EDIT 2: Weird, it seems like it works in my room but not in my living room...I just realized that now which is extremely annoying, any solutions or suggestions as to what might be causing this?
EDIT 3: And it's not working again...I cancelled the download and tried downloading it again and it works again! This is frustrating....any help would be appreciated!
dlo604 said:
Hi all,
I recently sent my phone in and got it back probably little less than a week ago. Samsung had to replace the motherboard on my phone as it had the infamous SDS syndrome. I just realized the other day that when I connect it to WiFi at home, I can't upload my apps on the Play Store. I can still surf the web and everything, but most of the apps just don't connect to the web.
Is there a solution to this or do I have to send it again? As you probably know I don't want to do that because it's extremely frustrating. Should I try doing a reset to see if this helps the solution or ?
I know that it worked on another WiFi hot spot (my work) on Friday, so this issue just happened recently. I'm pretty tempted to do a hard reset since I don't have everything downloaded and reloading my contacts won't be that big of an issue. Any recommendations will help. It also states that my WiFi download speed at home is 72MBPS when I check the network I'm connected too.
Many thanks in advance for the help!
EDIT: I have not rooted my phone and don't plan too anytime soon. I'm considering on selling this so I can get the Note 3, but after the couple of issues lately, not sure if I wanna stick with the Note at all.
EDIT 2: Weird, it seems like it works in my room but not in my living room...I just realized that now which is extremely annoying, any solutions or suggestions as to what might be causing this?
EDIT 3: And it's not working again...I cancelled the download and tried downloading it again and it works again! This is frustrating....any help would be appreciated!
Click to expand...
Click to collapse
Just noticed that it seems like I can download most apps that have less than 10MB...any solution to this? If not I might just don't a reset later on tonight.
Just got a used replacement M8 and Wifi download speeds won't break about 2Mbps most of the time!!! Upload speeds seem unaffected (but they are slow anyways here @ 4Mbps) All my other phones/pcs would run about 32-33Mbps/4 on wireless via my 35Mbps connection, *including my old M8.* Seller told me its never been rooted and is stock.
I noticed if I turn airplane mode on and then off, the wifi download speeds return to normal for a short while, then revert to the <2Mbps downloads. I have tried factory reset of both wifi router and phone. Clearing cache on phone, power settings, NFC/BT on/off, etc, etc, to no avail... I am running Android 6.0 (6.13.631.7)
I'd love to figure this out. This phone is mint that I got and this is the only issue, so would hate to get rid of it due to this.
Thanks if anyone has any ideas...
Anyone?
I could use some ideas.
Not sure if I want to keep the phone if it's gonna slow down so bad on wifi all the time...
I bought the phone on Swappa, and between them not responding what so ever to my concerns and zero replies here, I don't think I'll keep this phone. Don't know what else to do...