Develop Bugs

[Q] 3g connection will not stay up

So for the past 2 weeks I am having issues that basically render my phone unusable for 99% of the reasons I bought it. Posted a thread before but I think it got lost when the forums were having some instability around that time...
My 3g connection will NOT stay up. I did nothing to provoke this. No system changes. The sequence of events:
-Went out of the country with my phone on airplane mode the whole time
-Got back, a day or two later had an incorrect timestamp on my incoming SMS (they were showing up +3 hours)
-Called customer service, she activated a tester phone and confirmed that it was a system-side issue on the incoming SMS (somehow they were getting a timestamp from the system where my number is located, in Eastern time, while I am actually located in Pacific nowadays).
-Put in a trouble ticket after 2 hours trying to solve the SMS issue over the phone.
-Next day, my 3g connection begins dropping CONSTANTLY. As it stands, it won't stay connected more than 30 seconds. It will cycle to 1x sometimes, and then drop to a basic-service-only.
-Tried reinstalling my ROM several times to no effect.
-Started experiencing some very strange noises in SOME calls, such as it sounding like a chainsaw when the other person is talking. Happens very sporadically.
-Just today I found some instructions here for correcting my NAM settings, which were actually messed up as it turns out, but didn't fix anything.
At this point I actually have the phone unrooted and back to factory default everything, with no change. I've got a warranty replacement phone coming in shortly, but I'd still rather keep this one if I'm able to.
Is there anything I haven't tried that might be the case on my end? Has anyone seen this problem before? Has my phone antenna simply gone belly-up, or is this something that might still be fixed at some deep system-setting level, or with further calls to tech support?

So... I guess that's a no?

Gornul said:
So... I guess that's a no?
Click to expand...
Click to collapse
Had the same problem with my phone before I rooted my phone and starting to apply ROM's. I havent had a problem since. But when I had that problem, I would just keep turning on and off the 3g and it would stay for a while. It was just a quick fix but it worked. Off subject how did you unroot your phone and put it back top stock?

My phone just started doing this this yesterday. Whenever I reboot it, it'll come up, switch to 1x mode. After a while it'll try to switch to 3g mode, fail, switch to no service, and then either go to just basic voice with no data or back into 1x mode. I've tried updating the radio, switching roms, dialing *228, nothing seems to help.

Jager, instructions on a full reset are right here under section 6. I'm not sure why it's struck out. Definitely suggest poking around more first.
New phone's in and still having major connectivity issues. The SMS timestamp remains as it was, and I can't get (steadily) more than like 35kbps. I'll occasionally bump to 500kbps for a quick spurt, and then my connection will drop entirely and struggle to get back up to 35kbps. My wife's Incredible works perfectly fine in the exact same locations, too, so this is something that absolutely has to be on Verizon's side, specific to my line.

Me too
My phone has also been experiencing the loss of 3G service as well. I checked my wife's Moto Droid 1 and it was also having difficulty connecting as well. I called Verizon and they were absolutely no help whatsoever. I am either getting nothing or 1X in places where I have always had 3G. This is very frustrating. I have flashed 3 different ROMs (all of which have worked fine in the past), but the result always seems to be the same. Anyone else out there with this issue?

khukman said:
My phone has also been experiencing the loss of 3G service as well. I checked my wife's Moto Droid 1 and it was also having difficulty connecting as well. I called Verizon and they were absolutely no help whatsoever. I am either getting nothing or 1X in places where I have always had 3G. This is very frustrating. I have flashed 3 different ROMs (all of which have worked fine in the past), but the result always seems to be the same. Anyone else out there with this issue?
Click to expand...
Click to collapse
Someone help! Same issue! I can no longer get data....PERIOD. I have to stay connected to wifi, or I don't get my emails, internet, etc.
Need to fix this!

3G connection issues
I just got off the phone with Verizon Tech support. They are CONVINCED that it is an issue with my phone (and my wife's). Gee, how can 2 different phones, from different manufacturers have the SAME issue at the SAME time? Hmm, doesn't sound very promising to me.
They are sending out a replacement for my wife's Moto Droid to see if it is a phone issue (she has been having other issues with it anyway...). If hers improves, I may send mine back, but I don't want to have to unroot, etc. Plus I like the Super-Amoled screen . When did trouble-shooting turn to "replace the hardware first" ???
Regards!

This happened to me recently as well and was fixed with a factory reset.
I am rooted with S-off, so a normal factory reset via Menu->Settings->SD & Phone Storage-> Factory Data Reset didn't go well for me. Not sure of the exact reason, but I just followed the instructions in this post to restore: http://forum.xda-developers.com/showthread.php?t=786436
Programming your phone by dialing *228 is necessary afterwards as well, as khukman states below. Thanks for pointing that out.
After I completed this, I redid root, restored my nandroid backup and didn't lose a thing, plus my 3G is working again!
*A fair warning: Doing this formats the internal storage (emmc). I'd recommend backing up any photos, music, etc that you have stored on emmc before doing this!
Sent from my Droid Incredible

So I tried the above suggestion about going back to completely stock 2.2 and I have the same results. On one hand, I am now back to S-ON and stock Froyo, so if I want to send it back to Verizon, they are none the wiser that I was rooted, but on the other hand I STILL HAVE CRAPPY 3G SERVICE!!! Man, I feel like I'm on AT&T or something LOL! I'll keep an eye on it for the rest of the day and see how it does and report back.

Back in 3G!!!!!
After getting back to stock Froyo, as described in the previous post, I was still unable to get a good 3G lock. I read in another thread where someone did a 'Factory Data Reset' and it took care of it. When you do this, you have to dial #228 and let it program your phone as it did the first time when you got it. Once I did this, I had (and still have) a solid lock on 3G like I used to. I think that it was one of the Sprint ROMs that screwed this up in the first place (the OP states that you have to backup your PRLs, etc. before installing, then re-install them afterwards). I can't remember if I did this or not, so it may be my fault after all, but regardless, I am thrilled that once again I have a connected smartphone thanks to the resources contained on XDA!
Regards!

I myself am now rocking a refurb that has no trouble at all... A complete revert to stock did absolutely nothing to resolve my trouble.
Though I didn't try doing a factory reset AFTER reinstalling the stock ROM. Hmm. Maybe there was something in the cache still. I suppose in my case I'll never really know, but I'm glad you guys were able to resolve the situation with your original hardware.

Gornul said:
I myself am now rocking a refurb that has no trouble at all... A complete revert to stock did absolutely nothing to resolve my trouble.
Though I didn't try doing a factory reset AFTER reinstalling the stock ROM. Hmm. Maybe there was something in the cache still. I suppose in my case I'll never really know, but I'm glad you guys were able to resolve the situation with your original hardware.
Click to expand...
Click to collapse
Did you follow the steps in the thread I posted above? Doing that should completely format and re-image your phone. Much more than just installing a stock ROM. I myself tried so many different variations of ROMs, radios, etc and nothing did the trick until I followed that thread.
Sent from my Droid Incredible

[Q] No Service, No Data, WiFi Slow...

So, i rooted my phone today, bricked it a couple times, then fixed it(this doesnt matter)
Ok, so i was really excited to get this rom:
http://forum.xda-developers.com/showthread.php?t=864445
(I got the trinity, NOTthe Frozen one)
Long story:
So, I install the rom on my phone, no problems...but it seems I'm missing something and I've looked everywhere because i can't sign into Gmail, even with WiFi...Then again, I have no service...3g, or 4g, or for calling. Absolutely no bars in one of the strongest areas of my house. I'm thinking I'm missing some type of modem... I cant find it, I think i found it previously but from a different website, and they didn't even give instructions. Please help me because this is an awesome rom and I don't want to go back to stock rom.
Short story:
-no service, or data service, either.
-Missing some type of "modem" to enable data
-Airplane mode wont turn off. When clicked, it keeps going on and off. Please help!
Thanks in advance.

Not sure if this helps but I was getting major signal drop on 4g. Come to think of it 3g too. I don't think you are missing anything if it boots up and opens. Sometimes devs make tweaks internally that may not be known to us. I know when signal is constantly searching you get major battery drain
UFE (Unidentified Flying Epic)

Well, at least it's not just me.
For me the only way I've found that reliable works is to Odin back to DI18 and start from scratch.
Unfortunately, I basically can't touch CWM afterwards, because doing anything in it seems to bring the bug back.
Hopefully there's a fix out there for those of us that are continually plagued by this rather bizarre issue.
Seems rather strange that reflashing the modem with Odin doesn't even do the trick.

Just to.let u know you said you bricked your phone a few times. If you brick a phone it doesn't come back. You can't brick a phone a couple times. To answer your question sounds lime you need to reflash the.modem. go into.settings and about phone and see what your baseband version is. It should the same as the software you are on. If you are on dk28 then it should be dk28. Also I would upgrade to eb13 since dk28 is ikd school now and to many bugs that were not fixed. Just my 2 cents. Good luck
Sent From My Evo Killer!

[Q] Problems after 2.3.6 update

I got the update pushed to my phone yesterday and ever since there has been nothing but problems! First, the battery drains at a ridiculous rate. I unplugged it at 10:30 am and by 3:00 pm I was down to 60% without anything going on except 7 text messages. I can usually go 24 between charges. Second, the overall speed of the phone has slowed to a crawl. Web pages take forever to load, the app marked just hangs on the loading screen, and apps even take minuets just to open. Third, my phone randomly loses data connection. I cannot load any apps that require a data connection even when the wifi and 3G logo are showing with full bars. I get an error massage that says "connection failed" or "retry." it's so bad that when trying to sync notes or email my phone has the scroll wheel of death and freezes on that page. I've had the phone since thanksgiving and haven't done anything to it, its completely stock, I don't even know how to jailbreak it! I haven't had any issues whatsoever before I updated and now my phone is pretty much unusable. Is anyone else experiencing this? I need there to be an update to fix this update or for someone to tell me how to downgrade back to 2.3.4

You should try rooting and running an custom rom or kernel. I've received the ota as well but i immediately rooted afterwards. Im running the stock rom but using a custom, overclockable kernel, and its quick! Rooting is VERY easy on this particular phone & the instructions can be found here in the android development section of this phone model. Or you could simply just take the phone back and ***** to sprint about it and maybe they'll issue you a new unit.

I prefer not going to sprint at all simply because the only store with a repair center here where i live i worked at and it was terrible, but I need help. I want to know the simplest way to root and revert back to 100% out of the box stock if possible... If not i'll suck it up and go to the store

newalker91 said:
http://www.youtube.com/watch?v=xL11g3-LKj4
Click to expand...
Click to collapse
Do I need to root because this just shows him unrooting the phone?

You have been such a blessing! Thanks so much for being patient and dealing with my ignorance...

lol don't know yet.. but you are definitely more of a professional than I am so I am taking your word for it

I appreciate it. If I do encounter any problems I will let you know but so far so good. It's pretty easy to follow

It worked! Thanks again

Thanks! Being that I'm a pro now I will look into the whole rooting and flashing rooms. I even got the lingo down lol

Question though... Do I flash roms the same way as in the video or is there something different I have to do?

[Q] Wifi loses connectivity after period of inactivity

Hello,
I've searched around the Epic 4G Touch forums as best I could, but sadly I couldn't find anything that was exactly this problem (although I found some interesting articles about wifi sleep time but they don't seem to apply). I'm experiencing an annoying issue where I can connect Wifi just fine, but if the phone is left for a small period of time (~10 minutes), wifi appears as if it's still connected, however it cannot send/receive data. When this happens, the wifi status says it's "connected", but there is no data connection. The only way to to get the data back is to turn off wifi, wait for 3/4G connection to initialize, then turn Wifi back on to refresh it...then it's fine again until I set the phone down again.
I had this problem on stock EL29, so I rooted and flashed Phantom Blazer ROM (very cool ROM, but I'm still experiencing the same issue). After reading the threads on here about wifi sleep times (apparently they're backwards with ICS roms), I've experimented with every setting, yet I still have the same issue--Wifi is fine as long as I'm using the phone, I set it down, after about 10 minutes pick it back up, says it's still connected, but no data connection.
has anybody experienced this problem with this phone? I'm about to unroot my phone/go back to factory so I can take it in to a Sprint store, the problem is they (trying not to be offensive) don't seem to know very much about this device. I thought I'd ask the pros before I return it, get an iPhone, and have to eat my words about how cool Android is vs. iPhone in front of all my friends. I'm hoping there's a reliable ROM or app that can resolve this vs. having to just replace the device!
Thanks for your help!

I'm not the only one
I'm not the only one with this problem:
edit: I can't post links to androidforums.com or anywhere else, but this same problem is all over the interwebs and nobody has a solution.
I'm sure it's not my router as my ASUS tablet/laptops/girlfriend's iPhone experiences no connectivity problems. I'm thinking this is a hardware problem with some of these devices. I will unroot/reset to factory tonight and let you know what happens.

What channel is your router on? And what type is it A/B/G/N?

This is s known TW ICS bug, most likely kernel related. Almost everyone is having this issue and there is no fix until Samsung decides to repair it. There are quite a few posts similar to this one. If you're using XDA's search function, it's not very good. Try using Google next time and search XDA that way.
Sent from my SPH-D710 using Xparent ICS Tapatalk 2

Hey guys, thanks for the response. Just before I unrooted/reset to factory I tried one last solution--download an app called "Wifi Fixer". It has resolved a lot of these problems. It's not 100%, but after testing it for a day so far, I've only had to manually refresh the connection once or twice. It's a lot better, even liveable, and I won't be resetting to factory afterall, at least not until Samsung provides an update. So if anyone is having the same problem, try Wifi Fixer, hopefully it gives you a similar level of success...I'm not super happy about having to run another background process all the time, but it doesn't seem to affect battery, and the fix it provides is worth it to me.
Cheers!

Huh - a couple of things. Noticed this problem crept back in FF18 and didn't know why until I went back and checked the wpa_supplicant.conf that I'm using. The line ap_scan=2 was missing; after adding it back in the signal strength is back to full and stable.
I'll bump the thread but it appears the config changes here still hold after all:
http://forum.xda-developers.com/showthread.php?t=1569348
This should also avoid having the WiFi fixer there as you can specify the country in wpa_supplicant.conf manually.

Thanks for looking in to this! A couple questions from a noob like me though:
When you say the problem crept back in FF18 ... what does that mean? Is that something that exists in the "stock" version of the Epic 4G touch from Sprint?
The manual config file tweaks you're describing ... is that something I can perform myself?
Basically I'm wondering if it's "safe" to revert to stock in order to get consistent wifi signal, or if it's something I'm experiencing because of the ROM I'm using.
Thanks!

Google apps not connecting via 4G

ok.... So For the last two weeks I have been battling with this issue, mind you it started out as having absolutely no connectivity to google, I've actually worked it up to the point where it works on wifi.
Anyway, about 3 weeks ago, I flashed a new 6.0 rom (started from stock unrooted, updated etc and rerooted) and all was beautiful! phone ran faster and smoother then ever and I couldnt have been happier, for about a week, and then out of the blue, for no reason I got the dreaded "no connection try again" from the play store, and holy mother of god I CANT FIX IT!)(#@$)@!)&*@!)*$# I have factory reset about 5 times, done a full blown format wiping every piece of data from the phone twice now and started over again from nothing with a stock unrooted rom, and I still can not get this phone working 100% at least at this point I have google connectivity over wifi -.-"
If it's not quite clear, I have full internet connectivity on the phone everywhere OTHER THEN google apps. :crying: I'm seriously about to walk into sprint and upgrade to a note 7, I'm starting to feel like the phone has failed somehow because I dont know what else I can do, I have wiped and reset EVERYTHING multiple times and some-mother-F*#$%&!-how this issue finds it's way back to me EVERY TIME! ....
Posting here is my last resort, I know tons of people have this issue, But I feel like theirs are always solved by clearing the app data, and mine is so far past that I dont know where to start.