My father-in-law recently bought an S3 and his screen cracked in the corner. He called it in and they said that they would replace it for him for $XX, and that he didn't need to send in the broke one. This is what he told me the insurance people said to him mind you, I've never heard of anything like that before but who knows. The phone still works perfectly but the cracked screen is an eye sore for such a great looking phone.
I want to see if he will sell me his screen cracked phone but that's only if I'm able to get it fixed. So........ [Q] Is there anywhere to send the phone in to get a new screen? And if so.... Does anyone know around how much it'll run?
I appreciate any legitimate info anyone can give me.
I know the iphone 4s the screens were $100 to get fixed. So at least twice that.
Sent from my SGH-T999 using xda premium
FarReach said:
My father-in-law recently bought an S3 and his screen cracked in the corner. He called it in and they said that they would replace it for him for $XX, and that he didn't need to send in the broke one. This is what he told me the insurance people said to him mind you, I've never heard of anything like that before but who knows. The phone still works perfectly but the cracked screen is an eye sore for such a great looking phone.
I want to see if he will sell me his screen cracked phone but that's only if I'm able to get it fixed. So........ [Q] Is there anywhere to send the phone in to get a new screen? And if so.... Does anyone know around how much it'll run?
I appreciate any legitimate info anyone can give me.
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what they do is send you a replacement and in the same box you place your old one. if not they will give you information on what store or samsung place to go where they will fix it for you in about 15 min. like actually replace the screen only. since it is insured most of it will be covered except for about 100$ roughly.
Hi,
I just get a e-980.
With no special reason, the screen stop working, I realized under the sunlight, that my LCD still working, but I have no more backlight.
I can barely see white color shapes.
Is it a ''normal'' issue with those phones?
- I've opened it, clean contacts from ribbon cables. - didn't work
- I've done a complete stock reflash with LgFlashTool - didn't work
If you guys have no clue, I'm scared that I'm dealing with a brick, and get back my old reliable desireZ
thank you
Guess first thing to do in such a situation is to check if there is some obvious glitch- maybe brightness turned down to zero, phone not waking up die to some mod etc.. If does not work, then next is factory reset.. Next is a tot flash and then visit to the service center
vivebatu said:
Guess first thing to do in such a situation is to check if there is some obvious glitch- maybe brightness turned down to zero, phone not waking up die to some mod etc.. If does not work, then next is factory reset.. Next is a tot flash and then visit to the service center
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yep. All done.
Like I said, I can receive calls/txt. I ear the unlock sound, etc. I can see LCD ON under bright sunlight.
Right now, I'm just thinking to throw it in the garbage, a 250$us phone that worked 2 days !!! Wow, people told me to never touch LG, I start to believe them.
Maybe some body here can sell me a functional LCD with broken digitizer??, mine is brand new.
I just dont want to dump more money in it, since the HTC is working strong, even for a 4 yo device
I'll try with LG warranty service, but it was a final sale
Exactly same issue with me too
I bought my LG OPTIMUS G PRO a few days back refurbished, it worked flawlessly for around a week. A few days ago its screen went blank even though it was possible to use screen blank like answering calls etc, i thought humidity has affected it and buried it in rice for one day and it worked again but after 2 days it again went blank and this time burying it didn't help. I am without luck now and looking for some workaround. Please someone help us if anyone knows how to fix it?
Awaiting eagerly for some suggestions.:crying:
Mmm seem to be a LG problem...
Event on optimus G forums people seems to have this trouble.
You just remind me something, went the screen go off, it was 90% rel humidity here, good point.
I tried to put it under high heat and the freezer. no luck.
All I want to know it's if it's the main board problem or screen.
Last time with LG pos, my brother had the LG 3D, wow, pos as well, nexus aren't the best phone as well.
HTC ftw, but the latest models are so no-user friendly on the hardware, seems like they try to copy apple.
My moto milestone 500mhz (2009) still working better than this, lol.
If you don't have a warranty, I'd open it up then clean and reseat the screen dongle connector.
This happened to my optimus g. Suddenly the screen went dark. I opened it up reseated everything and it didn't help. Thinking of buying a mee lcd when I find one cheap enough
Sent from my LG-E980 using XDA Free mobile app
bigdaddytrayn said:
This happened to my optimus g. Suddenly the screen went dark. I opened it up reseated everything and it didn't help. Thinking of buying a mee lcd when I find one cheap enough
Sent from my LG-E980 using XDA Free mobile app
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yeah, but how you'll be sure that problem wont came back in a year?
The last time I heard about backlight stop working/burn, it was on compaq laptop with pentiumII processor.
1 1/2 year old phone, that's not normal.
any way, I put the phone in a bag of rice for the night, powered up, and the back light came on for 3 seconds.
-- 5 days and still have NO supports from LG.
This is just a thought. I had something similar happen in one of two ways, either the screen turning all red or dark. It was an issue with a night reading program, Twilight. After I managed to turn that off the problem went away.
If you have programs like Lux or Twilight running or anything that can control the screen try and turn them off.
Update.
I didn't touch the phone for days, leaving the battery out. Then I put it back just to be ready to retry a clean flash.
Screen all black.
I had something to do, I leave it on my desk for few hours, and when I came back to play with it, the screen light up. It's been a day , no issue, but some times the screen flicker.
It will probably let me down soon.
Strange issue : the home button led light doesn't work anymore.
Is it because I flashed the telcel stock rom on the e980 at&t?
DOES SOMEONE know HOW to get service FROM THIS company????
- 3 email
- 2 calls
- 2 chats
They just don't care, the moment I said that I bought this phone to the US and use it on a Canada carrier (Rogers / At&T , dont need to unlock the phone! ) , they flush me .
WTF???????????
Seriously people, don't deal with them.
So far, what I learn is that more this device is getting old ( wtf? a year or so isn't old) they have observed this issue.
Be careful pals, don't over use it
IF you buy a LG product, do not expect customer support. My e980 had a failed battery at 10months, LG basically told me to go screw my self. (Wanted me to pay to ship the phone, which would cost more then a new battery, and why do they need the phone when the battery is faulty, i gave up, bought myself a new battery, and have been good since. ) other then that, i like their hardware, ive had a G2X and now the G pro.
oVeRdOsE. said:
Right now, I'm just thinking to throw it in the garbage, a 250$us phone that worked 2 days !!! Wow, people told me to never touch LG, I start to believe them.
(
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I see a lot of people try to blame manufacturer for the issues of their phone. LG, HTC, Samsung, Apple.
Remember, they all offer one year warranty. So if your phone is still under warranty, go RMA. I already got two HTC and one Samsung exchanged.
If your phone is not under warranty, did you buy it used ? Then you should blame the previous owner or yourself. Why did this happen to your phone ONLY while ten's of thousands of users here are fine?Did you do something that may cause the issue?
This is not personal. I just try to say something fair when I see people said "Never touch LG/Samsung/HTC.."
It won't help your phone come back. And it did mislead other users
ivoh95 said:
IF you buy a LG product, do not expect customer support. My e980 had a failed battery at 10months, LG basically told me to go screw my self. (Wanted me to pay to ship the phone, which would cost more then a new battery, and why do they need the phone when the battery is faulty, i gave up, bought myself a new battery, and have been good since. ) other then that, i like their hardware, ive had a G2X and now the G pro.
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It doesn't sound like they told you to "go screw yourself" exactly. It actually makes quite a bit of sense that a manufacturer would want all of a faulty device to arrive rather than that their customer just send them the parts they assessed as faulty. If they had to send you a new device, they would probably want the old one intact.
oVeRdOsE. said:
DOES SOMEONE know HOW to get service FROM THIS company????
- 3 email
- 2 calls
- 2 chats
They just don't care, the moment I said that I bought this phone to the US and use it on a Canada carrier (Rogers / At&T , dont need to unlock the phone! ) , they flush me .
WTF???????????
Seriously people, don't deal with them.
So far, what I learn is that more this device is getting old ( wtf? a year or so isn't old) they have observed this issue.
Be careful pals, don't over use it
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I called LG to exchange my Nexus 4 earlier this year. I call only once and they give me a shipping address( HTC also give address when I called ), asking to ship within 10 days or so .
They did NOT ask the carrier of my Nexus 4.( T-Mobile if you want to know ). They just check Imei and verified that the phone was under warranty.
I did not send the phone back to LG in the end. Someone bought it from me. The Nexus 4 has light yellow tint on display but hardly noticeable. The buyer don't care..
My point is, OP, I guess you did not told us that your phone might not be under warranty
---------- Post added at 01:16 PM ---------- Previous post was at 01:06 PM ----------
ivoh95 said:
IF you buy a LG product, do not expect customer support. My e980 had a failed battery at 10months, LG basically told me to go screw my self. (Wanted me to pay to ship the phone, which would cost more then a new battery, and why do they need the phone when the battery is faulty, i gave up, bought myself a new battery, and have been good since. ) other then that, i like their hardware, ive had a G2X and now the G pro.
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Asking you to shipping back to factory is Exactly what is called customer service.
All manufacturers do so!
They need to run full software and hardware check on your device, making sure that all parts are working when they return the phone to you.
You might care a few bucks shipping cost . But truth is that maybe battery was not just the faulty part. Something else MIGHT go wrong as well. They need to find out once you call in for RMA.
It is YOU don't know what customer service is, Not them.
So I got my phone last week and I've been extremely careful with it since I'm waiting on a case to ship - no drops or falls. I just noticed today the glass covering the rear camera is cracked. It affects the camera only if light is hitting it just right so its mostly just a minor inconvenience. I have rooted my phone and am wondering if I'm eligible for a replacement or if I just need to wait for repair kits to come out? Any help is appreciated thanks!
Sent from my Nexus 5X using Tapatalk
Wow, that sucks. I can't speak for eligibility, but if it is made of glass, which it probably is if it cracked like you say, then you might be able to mitigate the problem with automotive windshield repair glue.
If you are taking about the root, that doesn't stop you from getting your warranty! Just make sure to go back to stock and lock the bootloader before sending it back.
Google is replacing the phone for me! Thanks for your help guys. My case is here so this time around hopefully it won't become a problem again.
joetheshmo said:
Google is replacing the phone for me! Thanks for your help guys. My case is here so this time around hopefully it won't become a problem again.
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Joe - How did you get Google to replace it? NexusProtect? Mine is broken too and I had a case on it!
DiRicoSuave said:
Joe - How did you get Google to replace it? NexusProtect? Mine is broken too and I had a case on it!
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I actually didn't get nexus protect because I'm usually really careful with my devices but I used the Google support in the Google play help. I just tried looking exactly where I made the claim but maybe since I'm out of the two week grace period its not available for that purchase. But I went to my Google play account purchases and chose the phone purchase and got a support ticket. Sorry for the vague response. I'm at work and I'll check a bit later from a computer
Sent from my Nexus 5X using Tapatalk
here is where I was able to make the ticket with google's support: https://support.google.com/store/contact/devices_remorse_return
I was within the 15 days and in the ticket was able to explain that the glass cracked over the camera but that I really enjoyed the phone overall. Support got back to me within 20 minutes and requested some pictures. After I sent them the next day they sent me a link to 'purchase' the exchange (it just places an AUTH charge on your card which is removed once you send back the cracked device)
Let me know if you need any other help
Hey guys,
Yesterday I noticed some screen ghosting on my LG g4 on the top right where the battery icon, signal status etc are. I turned it off for 6 hours and noticed it got slightly better then i used an app which stimulates all the pixels on the screen for about 8 hours by flashing different colours. After this all ghosting went away but after i used my phone for about 2 minutes it made a new ghost. Please help me fix this permanently. I am currently using the same app with the intention of keeping it on for a full day.
It can't be fixed. However you could replace screen.
krater1212 said:
It can't be fixed. However you could replace screen.
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Are you sure that there is no other way? I don't want to send it for repair and am hoping that there is another solution.
bozy09 said:
Are you sure that there is no other way? I don't want to send it for repair and am hoping that there is another solution.
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No other solution mate.
You got to learn to live with it or to swap the screen.
I got it too. Doesn't bother me anymore.
I will upgrade after couple months but god knows i would not buy LG.....
chaki- said:
No other solution mate.
You got to learn to live with it or to swap the screen.
I got it too. Doesn't bother me anymore.
I will upgrade after couple months but god knows i would not buy LG.....
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Honestly LG has given me the worst android experience to date. Had the damn phone for 3 months an it was the taiwanese g4 which has no way to unlock its bootloader. The worst part is that the screen ghosting came up on the same day i decided to sell it and buy a oneplus 3 instead. Now i wont be able to sell it for a good price and that means i can't afford the oneplus. Never buying from LG again.
bozy09 said:
Honestly LG has given me the worst android experience to date. Had the damn phone for 3 months an it was the taiwanese g4 which has no way to unlock its bootloader. The worst part is that the screen ghosting came up on the same day i decided to sell it and buy a oneplus 3 instead. Now i wont be able to sell it for a good price and that means i can't afford the oneplus. Never buying from LG again.
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I understand exactly what you mean.
i have it also and it's ANNOYING as hell!!! I returned mine 2 weeks ago not only because of this but also because i cannot see nor connect to a 5 GHz Wi-Fi network.
Just 2 months prior top this the phone killed itself (not even 1 year old) and had to get a new PCB. LG if you are reading this, i want my money back.
Note to the people, please don't buy LG crap!
LG G4 bootloop
The bootloop - problem on all the LG phones from the main series is caused due to a less safety check in fabric and causes cause the processor releases from the mainboard during heat, mechanical load etc and the connections were broken! To fix, the processor have to pushed back on the mainboard with heat - I think a hair dryer is a good way to do that
If there are any other problems with the CPU itself - I don't know but sometimes the processor itself can be partially damaged
I've even a G4 which has stoped working on June.04.'17 and I'll try to apply this step in a professional environment. (you've to fully open it, put a hair dryer on the processor, heat the processor and push it down on the mainboard) The best video on yt to do that: search for "LG G4 BOOTLOOP FIX REPAIR VIDEO"
>>By holding the vol+ -key and plug in the USB-cable it bootet once... ..and works... ..but then heats up! - That might work for quick saving data on the PC!<<
I hope that could help!
contact (lang. EN/DE):
Telegram: @NA0341
mail: [email protected] (subject: G4 bootloop)
Best wishes
NA0341
Hi, on Friday 9/23/16 my friend in school thought it was a great idea to play a joke one me and steal my phone and run away with it so I could chase him around for it to make him look "funny."
In the process while he was running he dropped my OP3 which I got 2 weeks before and the screen is shattered. Now the device still functions but I just can't deal with a broken screen especially when I recently got the device. My friend is paying me back but what is my best option? Get the screen repaired? Get a new OP3? I honestly don't know.
If you could help me out that would be great.
Thanks
I can't post a picture as I have only made 1 - 2 posts on here, if there is any was I can post a picture let me know.
Get a new friend, contact oneplus and they will fix it, or try to see if any local shops can fix it, it seemed pretty easy to take apart
Or you can sell it to me ?
Bradl79 said:
Get a new friend, contact oneplus and they will fix it, or try to see if any local shops can fix it, it seemed pretty easy to take apart
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Thanks bro =)