Related
Once of the biggest letdowns for me of the HTC Desire was the media capabilities (or lack of) and in particular the issue with sync when streaming online video.
I thought people might like to know that HTC have responded to my query about this as follows:
Thank you for contacting us.
In regards to your issue with the youtube sync, I can help you with that.
HTC has escalate this to the developers to come up witha soluction as soon as possible. We do not have any information yet when this hot fix will be available to be download in our web site. We are investigating if the issue is with the phone or with the rom version from the network and we will post the answer soon in the web site.
I trust that this resolves your query, please do not hesitate to contact us again if required.
Thank you for contacting HTC.
Click to expand...
Click to collapse
My Desire has been returned now as IMO it's just not worth the money and the heat issues did't seem at all right to me but this mayt be of use to some of you ...
Good luck!
Thats amore promising response. Admitting there is a problem and someone in development is working on it.
What heat issues? Mine's as cool as a cucumber, running and charging...
xspyda said:
Once of the biggest letdowns for me of the HTC Desire was the media capabilities (or lack of) and in particular the issue with sync when streaming online video.
I thought people might like to know that HTC have responded to my query about this as follows:
My Desire has been returned now as IMO it's just not worth the money and the heat issues did't seem at all right to me but this mayt be of use to some of you ...
Good luck!
Click to expand...
Click to collapse
Thanks for sharing this... It is definitely a very annoying issue!
EddyOS said:
What heat issues? Mine's as cool as a cucumber, running and charging...
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Click to collapse
I have noticed when I am using co-pilot and also streaming music via bluetooth it is quite warm when I take out of my car cradle. I have also noticed a couple of other times when I have picked it up it has been warm too but can't remember what I had running but it may have GPS ??
I have noticed when I am using co-pilot and also streaming music via bluetooth it is quite warm when I take out of my car cradle. I have also noticed a couple of other times when I have picked it up it has been warm too but can't remember what I had running but it may have GPS ??
Click to expand...
Click to collapse
I think thats normal, several mobilephones will get hot while using GPS/BT or WLAN
JeckyllHavok said:
I think thats normal, several mobilephones will get hot while using GPS/BT or WLAN
Click to expand...
Click to collapse
EXACTLY! Has anyone died or received burns? No. I've had this issue with Nokias and iphones. They all get hot! As do laptops. Get a grip and man up.
seriously, its NORMAL for a 1400maH powered device to get hot. It has a 1ghz processor!!! and NO FAN. What do you expect?
I am only concerned about the youtube sync part of this thread.
When a phone get's uncomfortable to hold due to heat issues it is most definitely NOT normal! ;-)
I posted about it in another thread so I won't go into it again here.
Good that HTC have admitted the fault though, as some have said.
They're pretty good about fronting up when they find an issue, usually they release hotfixes quite quickly once they start to address an issue.
Interesting the first reply I got from HTC regarding sound and video sync issues was pretty much a point blank refusal of any issue existing.
But just got a reply to a second message I sent them and they are asking for my serial number and software version so looks like they are looking into this more.
Dear Liam,
Thank you for contacting us.
In regards to your enquiry about audio video out of sync,I can help you with that.
I have sent it to the right department, please check in the next days for a software update in HTC website.
I trust that this resolves your query, please do not hesitate to contact us again if required.
Thank you for contacting HTC.
Click to expand...
Click to collapse
I am the only one getting fed up with the line "In regards to your enquiry about xyz, I can help you with that." Anyway seems like a fix could be on the way though I won't hold my breath.
Liam
I, like many others in the US, and Asia, and other countries where the GN is not released yet, can hardly wait to buy it. In fact, I am probably going to buy it this week. But as I found out, late though it is, that people importing phones dont get warranty in their countries. So, I want to create a thread that documents hardware issues that existing users have faced, so that when a new user gets his phone, he/she can quickly check if they have these issues. For example, I was an early adopter of the Asus Transformer, and we had a thread there that documented hardware issues for early adopters, like backlight bleeding, keyboard probs, bluetooth probs, gps issues, etc.
So, u lucky GN owners, please do chip in to inform us what hardware problems are currently there in the GN; however rare, we need it documented. Trust me, this helps a lot of ppl out!
I am at work now, but as soon as i get back, i will scour the forums myself to put up a list.
1. I will put the volume bug up first. Even though it has been fixed by software for many, its still an hardware issue.
2.screen reportedly has a reddish tint( unconfirmed)
3.Some camera lenses have been off center(unconfirmed)
4.There's a fizz pop in the speaker(unconfirmed)
I can has reserve?
The volume bug was a software issue.......
The volume bug isn't an issue if it's fixed! Lol.
Asides from that I don't know of any hardware issues, except that some people have "banding" on their screens when can only be seen when the screen's brightness is set to minimum and in a dark place.
I like the idea of a thread to track hardware defects, but (keeping fingers and toes crossed so as not to jinx it) so far we have no reports of actual hardware faults. Unless you count the guy in his closet in the dark staring at a black screen looking for hidden blotches!
Well, correct me if I'm wrong (last thing I want to do is spread misinformation).
The screen reportedly has a reddish tint.
Some camera lenses have been off center.
There's a fizz pop in the speaker.
case0 said:
The volume bug isn't an issue if it's fixed! Lol.
Asides from that I don't know of any hardware issues, except that some people have "banding" on their screens when can only be seen when the screen's brightness is set to minimum and in a dark place.
Click to expand...
Click to collapse
I read quite many reports of it not being fixed even by the software update, but i do concede that it can be fixed, pretty much in most cases.
ianwood said:
I like the idea of a thread to track hardware defects, but (keeping fingers and toes crossed so as not to jinx it) so far we have no reports of actual hardware faults. Unless you count the guy in his closet in the dark staring at a black screen looking for hidden blotches!
Click to expand...
Click to collapse
Believe it or not, u would be surprised at how many defects come up when you start collecting them.
There's already a thread dedicated to bugs and issues..
http://forum.xda-developers.com/showthread.php?t=1362556
mysterioustko said:
There's already a thread dedicated to bugs and issues..
http://forum.xda-developers.com/showthread.php?t=1362556
Click to expand...
Click to collapse
Correct....
Please refer to link posted above.
Just got my SGS4 from T-Mobile and I haven't even unboxed it yet. But I noticed that the box says "Phone Made in China." I've seen quite a few unboxing videos for the AT&T and Sprint versions and the box said the phone was made in Korea. I guess it doesn't really matter where the phone is made, but I found it interesting that there is a possibility that phones for different carriers are made in different countries.
Too bad! I rather have phones made in Korea rather than China! For some reasons, China makes the phone feel cheaper.
Yep, my S4 was made in China as well... Perhaps this explains the massive amounts of availability on T-mobile?
The proof is in the pudding, but as a general rule I don't trust the Chinese as much as I do South Koreans.
ferganer said:
Just got my SGS4 from T-Mobile and I haven't even unboxed it yet. But I noticed that the box says "Phone Made in China." I've seen quite a few unboxing videos for the AT&T and Sprint versions and the box said the phone was made in Korea. I guess it doesn't really matter where the phone is made, but I found it interesting that there is a possibility that phones for different carriers are made in different countries.
Click to expand...
Click to collapse
This is hopefully good news regarding the dreaded smearing that is becoming all to common in certain i9505's.
Can someone with a Tmo S4 please confirm if it's smearing in the setting menu while scrolling etc....
Here's the main thread for it...
http://forum.xda-developers.com/showthread.php?t=2252445
Thanks!
Hoggles said:
This is hopefully good news regarding the dreaded smearing that is becoming all to common in certain i9505's.
Can someone with a Tmo S4 please confirm if it's smearing in the setting menu while scrolling etc....
Here's the main thread for it...
http://forum.xda-developers.com/showthread.php?t=2252445
Thanks!
Click to expand...
Click to collapse
I haven't noticed any smearing/ghosting. I looked hard, but that may be just me not noticing it.
On a different note, I noticed that the upper front of the screen gets uncomfortably warm at times.
ferganer said:
I haven't noticed any smearing/ghosting. I looked hard, but that may be just me not noticing it.
On a different note, I noticed that the upper front of the screen gets uncomfortably warm at times.
Click to expand...
Click to collapse
Thanks for the response. That's good news on the no smearing!!
Hey to all the early S4'ers, before this forum get's HUGE!
Yea sucks to have it say Made in China, but for what it's worth, it's still made by Samsung China division.
There's no doubt there are sometimes quality issues, although small with phones made in China vs S.Korea which are superior.
Either way...be happy..it's all good.
Enjoy!
iunlock said:
Hey to all the early S4'ers, before this forum get's HUGE!
Yea sucks to have it say Made in China, but for what it's worth, it's still made by Samsung China division.
There's no doubt there are sometimes quality issues, although small with phones made in China vs S.Korea which are superior.
Either way...be happy..it's all good.
Enjoy!
Click to expand...
Click to collapse
Oh ya... nothing wrong with made in China.
The ONLY thing I care about is the screen smearing. Hopefully it's not an issue with the Tmo batch.
Hey anyone having the screen brightness go up n down automatically. ..even if the auto adjust screen tone is turned off...mine came with two scuffs on the bezel too...thinking of returning and getting a new one...it sucks
Sent from my GT-N7100 using xda premium
Hoggles said:
Oh ya... nothing wrong with made in China.
The ONLY thing I care about is the screen smearing. Hopefully it's not an issue with the Tmo batch.
Click to expand...
Click to collapse
sorry, it's present on their too
Hoggles said:
This is hopefully good news regarding the dreaded smearing that is becoming all to common in certain i9505's.
Can someone with a Tmo S4 please confirm if it's smearing in the setting menu while scrolling etc....
Here's the main thread for it...
http://forum.xda-developers.com/showthread.php?t=2252445
Thanks!
Click to expand...
Click to collapse
yes, the Chinese-made ones can have the smearing too. i can confirm because my brothers has it. will look for it on mine as soon as i get it. pretty sure they all have this...
Hoggles said:
Oh ya... nothing wrong with made in China.
The ONLY thing I care about is the screen smearing. Hopefully it's not an issue with the Tmo batch.
Click to expand...
Click to collapse
i would rather support the korean economy then... the chinese
wavrunrx said:
i would rather support the korean economy then... the chinese
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Click to collapse
That is a very personal and political stance.
I don't discriminate against the average Chinese worker & the average Korean worker. Both have families with mouths to feed.
I'm glad both countries are making the SGS4.
Cheers
Hoggles said:
That is a very personal and political stance.
I don't discriminate against the average Chinese worker & the average Korean worker. Both have families with mouths to feed.
I'm glad both countries are making the SGS4.
Cheers
Click to expand...
Click to collapse
ok
Samsung outsourcing to China is just typical corporate business model. Its probably just more economic business sense to supply the material to the abundant and specifically designed electronics factories in China, and then pay what is probably a substantially lower wage to the readily available Chinese worker than they would to the South Korean. They are highly westernized in South Korea with an economy not unlike ours here in America and that's not to mention the business and goods China is probably throwing back into South Korea...its a corporate to government handshake and doesn't in any way signify an inferior quality in the product. Rest assured that the quality control would have to be just as strict in the Chinese plants to ensure the brand premium that Samsung represents and requires.
Sent from my Amazon Kindle Fire using xda premium
zainqaiser said:
Hey anyone having the screen brightness go up n down automatically. ..even if the auto adjust screen tone is turned off...mine came with two scuffs on the bezel too...thinking of returning and getting a new one...it sucks
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Auto adjust screen tone or auto brightness? Also, you might want to check Adapt Display (don't know if that's an app or setting), but I believe it's supposed to automatically adjust brightness depending on the app you're using. That's my guess.
me too
zainqaiser said:
Hey anyone having the screen brightness go up n down automatically. ..even if the auto adjust screen tone is turned off...mine came with two scuffs on the bezel too...thinking of returning and getting a new one...it sucks
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Yeah mine is doing it too!! I thought I was the only one! I hope there will be some kind of answer soon....
The I9500 is made in China also.
cis190 said:
Yeah mine is doing it too!! I thought I was the only one! I hope there will be some kind of answer soon....
Click to expand...
Click to collapse
Read the post above yours.
Turn off your Adapt Display mode. It's there to change the look based on the type of media you're looking at, be it photos, videos, web browsing, etc. It's not a problem.
TeknoGodz said:
Read the post above yours.
Turn off your Adapt Display mode. It's there to change the look based on the type of media you're looking at, be it photos, videos, web browsing, etc. It's not a problem.
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Click to collapse
I all ready have and it still happens....
Hey, I just got off the phone with a customer rep with LG.
I told him about the visible touch matrix, yellow tinted screen, and the hair line cracks I'm starting to get for no reason. I also told him about the screen vertical line flickering issue with my phone on high brightness. Thankfully, the man seemed very nice and it seemed like they are willing to fix the phone free of charge. Just repair only.
So what I was wondering, with he digitizer issue so common and the hair line cracks, do the employees know and just are not admitting or do they actually not know anything?
Sent from my LG Gangster 3
Haven't noticed any of the faults You described on mine G3 (D855). Bad unit maybe? Mine's going really strong, nothing wrong with screen, no visible lags (after disabling thermal throttling in secret menu), battery life could be better (as always), otherwise, I've got no complaints.
My phone is nearly a week old now and i check for em cracks nearly every day. Without being offensive to anyone who works at customer service usually the people are completely clueless when it comes to things. It is just like people who sell pcs in my country and phones they usually have not much of a clue. Saw a guy selling phones the other day a woman asked him where the sd slot is and he seemed helpless. Ahaha..
My guess is someone somewhere at lg knows but not all of them are informed.
Sent from my LG-D855 using XDA Free mobile app
helikido said:
Hey, I just got off the phone with a customer rep with LG.
I told him about the visible touch matrix, yellow tinted screen, and the hair line cracks I'm starting to get for no reason. I also told him about the screen vertical line flickering issue with my phone on high brightness. Thankfully, the man seemed very nice and it seemed like they are willing to fix the phone free of charge. Just repair only.
So what I was wondering, with he digitizer issue so common and the hair line cracks, do the employees know and just are not admitting or do they actually not know anything?
Sent from my LG Gangster 3
Click to expand...
Click to collapse
Even if LG knew, their customer service reps would be instructed to not give any sign that anything was wrong. The last thing a company wants to do is promote that there may be a problem with a product they make. They only admit it when they have to.
But I don't think there is anything wrong with these phones, we've already established in other threads that you're too picky.
bigkevbosky said:
Even if LG knew, their customer service reps would be instructed to not give any sign that anything was wrong. The last thing a company wants to do is promote that there may be a problem with a product they make. They only admit it when they have to.
But I don't think there is anything wrong with these phones, we've already established in other threads that you're too picky.
Click to expand...
Click to collapse
I would think that anyone with a problem screen or especially a cracked casing has every right to complain and they are far from being picky.
I will add that I have no problems that I can see with the hardware of my G3, software wise I think it could be a little faster but that screen is something that has to be seen to be appreciated. I was a bit sceptical about how much better the screen could be over my M8 or Nokia 1520 but it really is.
It's gotta be said, and please remember, I'm only joking, but you probably cooked your poor phone with all those disabled high temperature settings.
On a serious note, I've not had any of the problems that you are reporting either. And as I said in one of the threads all those settings are already disabled on the v10j rom I'm running.
They arent issues, it's just how it has been built.
Sent from my LG-D855 using Tapatalk
GTCC said:
I would think that anyone with a problem screen or especially a cracked casing has every right to complain and they are far from being picky.
I will add that I have no problems that I can see with the hardware of my G3, software wise I think it could be a little faster but that screen is something that has to be seen to be appreciated. I was a bit sceptical about how much better the screen could be over my M8 or Nokia 1520 but it really is.
Click to expand...
Click to collapse
helikido is actually on his 3rd or 4th or maybe 15th G3 - http://forum.xda-developers.com/tmobile-lg-g3/general/t-mobile-hard-time-t2849022
He is being picky.
bigkevbosky said:
helikido is actually on his 3rd or 4th or maybe 15th G3 - http://forum.xda-developers.com/tmobile-lg-g3/general/t-mobile-hard-time-t2849022
He is being picky.
Click to expand...
Click to collapse
Damn!! I mean...DAMN! All these issues, plus the other numerous posts, yet he STILL has the G3? "Things that Make you go hmmm"
Some people don't realize when there are a million of one thing made, there are bound to be faulty ****. The only prob I've had as of yet is it's hard to plug in the usb some times other then that this is one hell of a sexy phone
Sent from my LG-D852 using XDA Premium HD app
MRCANNADY said:
Damn!! I mean...DAMN! All these issues, plus the other numerous posts, yet he STILL has the G3? "Things that Make you go hmmm"
Click to expand...
Click to collapse
Simply put, I want to get a phone that stands out from the crowd and is unique to itself. The G3 is exactly that. At the same time I willing acknowledged that the first batch of phones may be faulty but I bought it with the intention that if any are faulty I will just exchange the phone until I get a proper functioning one. But right now I have decided to wait it out a couple of months until I send it in to LG, so that they have time to work out all the production issues.
bigkevbosky said:
helikido is actually on his 3rd or 4th or maybe 15th G3 - http://forum.xda-developers.com/tmobile-lg-g3/general/t-mobile-hard-time-t2849022
He is being picky.
Click to expand...
Click to collapse
3rd G3. The first one had dust under the display. The 2nd one was faulty right out of the box on the counter. I didn't even have to tell the employees anything. The third I got stuck with a yellow tint display.
So I basically exchanged my phone once legitly if you don't count the one that was faulty out of the box. Now stop staying stupid BS like I'm being picky and start doing your own damn research. Allot of people are having the cracks on the side issue....all it is, is just a simple Google search. And I obviously am not the only one to have a display with a yellow tint and visible digitizer. Allot of people have reported it. Lets not be ignorant.
helikido said:
So I basically exchanged my phone once legitly if you don't count the one that was faulty out of the box. Now stop staying stupid BS like I'm being picky and start doing your own damn research. Allot of people are having the cracks on the side issue....all it is, is just a simple Google search. And I obviously am not the only one to have a display with a yellow tint and visible digitizer. Allot of people have reported it. Lets not be ignorant.
Click to expand...
Click to collapse
I'll make you a deal, I'll stop calling you picky if you stop creating threads like this about your personal issues with the G3. We all get it, you had issues. No need to keep creating new threads whining about it.
bigkevbosky said:
I'll make you a deal, I'll stop calling you picky if you stop creating threads like this about your personal issues with the G3. We all get it, you had issues. No need to keep creating new threads whining about it.
Click to expand...
Click to collapse
What my threads are doing is helping people become aware that they potentially may have faulty devices. And if they do nothing about it well....$600 down the drain?
You obviously don't know anything about mechanical devices.....even the slightest issues and improper manufacturing can affect the life of your device. And if my thread helps people become aware of issues that are present and may become worse, I'm perfectly happy. Unlike you I willingly acknowledge that my G3 and so many others are having issues. But that does not mean I get to bash it. Just make people awareth that the issue exist so they don't flip out.
helikido said:
Hey, I just got off the phone with a customer rep with LG.
I told him about the visible touch matrix, yellow tinted screen, and the hair line cracks I'm starting to get for no reason. I also told him about the screen vertical line flickering issue with my phone on high brightness. Thankfully, the man seemed very nice and it seemed like they are willing to fix the phone free of charge. Just repair only.
So what I was wondering, with he digitizer issue so common and the hair line cracks, do the employees know and just are not admitting or do they actually not know anything?
Sent from my LG Gangster 3
Click to expand...
Click to collapse
Stop moaning and get on with it.
There's no matrix or screen texture. The problem with these phones is with lag and stutter not screen texture.
Maybe there's a few quality controls issues but I'd guess LG don't care too much as the G3 is..."outselling the S5 three to one..."
http://www.theguardian.com/technology/2014/aug/27/lg-g3-review-the-best-phablet-to-date
Sent from my LG-F400K using XDA Free mobile app
jetsetwilly said:
Maybe there's a few quality controls issues but I'd guess LG don't care too much as the G3 is..."outselling the S5 three to one..."
http://www.theguardian.com/technology/2014/aug/27/lg-g3-review-the-best-phablet-to-date
Sent from my LG-F400K using XDA Free mobile app
Click to expand...
Click to collapse
That is one of the dumbest statistics I've seen... it is selling 3x more than a phone that was released earlier in ONE country.
The G3 is expected to sell about 10M overall, which is good - but a heck of a lot LESS than the samsung...
Selling 3x more my arse. Lol.
I guess the cavaet was in South Korea. I missed that bit off
Sent from my LG-F400K using XDA Free mobile app
Don't get me wrong, though. I like my G3 much more than the couple of S5s I tried.
hellokitty goes cry cry again. LOL
even if it reaches the 100th exchange phone you aren't going to give up on G3 right? hahaha
common sense to do for us is if we still get a faulty unit on the 3rd exchange then we will ask for a refund to buy another phone and not be a crybaby here in the forum, thus end of story.
most of the people here have got good units. you seem to be the luckiest when it comes to defects be it real,nitpicked,imagined or hallucination. lol
Can I mod lock this it going to go south real fast
EDIT - UPDATE:
http://forum.xda-developers.com/showpost.php?p=57408758&postcount=25
So before getting into this - I want to share my video that demonstrates it:
I bought a second Oppo Find 7 (both were directly bought from Oppo Style) and now the second one (my mum's) has, as I had feared a brighter screen - that's also more "true" in colour.
Now let me get a few things straight with everyone:
-Both are running stock ColorOS
-Both were on 100% brightness
-Neither had power saving features
-Neither have any "adjust brightness for screen features enabled"
-Both have stock screen protectors on (with or without it, it's the same issue)
-Both were checked in terms of "colour temperature" via the engineer menu
-Both were bought brand new from Oppo Style EU
Now I just wanted to put this out there for a few reasons:
1. For people in the same situation
2. For Oppo to see this
3. For me wanting to inform people
I should state I love the performance and design etc of the Oppo - and on my mum's phone I love the brightness.
My phone however is faulty and previously to making any video or posts, Oppo Style already offered a repair/replacement. I just wanted to wait until I was sure it was the phone and not my eyes.
I guess my eyes have been trained after all those PC monitor reviews I do on YouTube. Glad I wasn't wrong, but disappointed and saddened that I was right in my initial judgement - I now have to send the phone and be without my Find 7 for X amount of days.
Pictures are attached - again all phone's in the pictures are all at 100% (incl my Samsung S3) - and it should be pretty obvious which Oppo is mine and which is my mother's
-Dubbed
So why are you posting this if OppoStyle already offered you a replacement BEFORE you even posted this?
Entropy512 said:
So why are you posting this if OppoStyle already offered you a replacement BEFORE you even posted this?
Click to expand...
Click to collapse
"3. For me wanting to inform people"
TotallydubbedHD said:
"3. For me wanting to inform people"
Click to expand...
Click to collapse
Inform them of what? There's nothing to inform them of. A defect occurred (this thing happens) and the seller offered to replace your unit.
The only case where this might be informative is if you had a defect and they refused to replace it.
Entropy512 said:
Inform them of what? There's nothing to inform them of. A defect occurred (this thing happens) and the seller offered to replace your unit.
The only case where this might be informative is if you had a defect and they refused to replace it.
Click to expand...
Click to collapse
Nope!
I guess you don't understand the difference between complaining and informing.
I'm not complaining about anything here - happy to see Oppo respond (let's see if they replace it) - I would be complaining if they:
1. Didn't respond
2. Didn't replace
3. Not care
It's clear Oppo care about it and are ready to look into it.
I'm informing people - because I've previously read people say the same thing - whereas before others would reply:
-"It's just how the screen is, due to it being IPS"
-"Change the colour gamma"
-"Change ROM"
Now this proves there are some phones out there (ie mine) that just don't have a bright display and are naturally flawed. :good:
I'm also not quite sure about the purpose of your replies - are you here to say something?
It's clear it didn't "help" you.
Anyways, mine had the yellow tint and I had it warrantied and oppostyle told me that Oppo doesn't make the midnight version anymore so I chose the white one (yay, the one I wanted lol), and after about a month and a half I finally got my phone back (took more time due to holiday in Hong Kong and them making a mistake with the address). The new phone is excellent, the screen is better than the other, looks awesome now, it's really bright, crisp, great color accuracy, and has that nice bright IPS look to it (not sure how to explain lol).
Ramsey said:
Anyways, mine had the yellow tint and I had it warrantied and oppostyle told me that Oppo doesn't make the midnight version anymore so I chose the white one (yay, the one I wanted lol), and after about a month and a half I finally got my phone back (took more time due to holiday in Hong Kong and them making a mistake with the address). The new phone is excellent, the screen is better than the other, looks awesome now, it's really bright, crisp, great color accuracy, and has that nice bright IPS look to it (not sure how to explain lol).
Click to expand...
Click to collapse
hope it doesn't that THAT long!
TotallydubbedHD said:
hope it doesn't that THAT long!
Click to expand...
Click to collapse
I know lol, it was bad for me, took sooo long. It should take 2-3 weeks for you, depending on how you ship it. I shipped it kind of slow, took like 6 business days. If you ship DHL, it should get there in 2 days.
Ramsey said:
I know lol, it was bad for me, took sooo long. It should take 2-3 weeks for you, depending on how you ship it. I shipped it kind of slow, took like 6 business days. If you ship DHL, it should get there in 2 days.
Click to expand...
Click to collapse
well I'm shipping to the UK - address was UK based on HK
TotallydubbedHD said:
well I'm shipping to the UK - address was UK based on HK
Click to expand...
Click to collapse
Oh ok, that's good. The guy told me to use the INTL form. He made a mistake and gave me the UK one first but told me to verify that it says HK, I said it doesn't, so he gave me the other form (not sure why HE didn't check lol).
Ramsey said:
Oh ok, that's good. The guy told me to use the INTL form. He made a mistake and gave me the UK one first but told me to verify that it says HK, I said it doesn't, so he gave me the other form (not sure why HE didn't check lol).
Click to expand...
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haha seems weird!
Well let's see - I've sent it today (30/10/14) - should arrive to them within a day.
Right so a small update:
I've asked Oppo to refund the postage and if they would be providing a new screen protector on the phone and they've tactically been ignoring my email....
By that I mean they've responded to the email (I've asked them 4x now) and each time they've ignored it.
They should have received it by now.
TotallydubbedHD said:
Right so a small update:
I've asked Oppo to refund the postage and if they would be providing a new screen protector on the phone and they've tactically been ignoring my email....
By that I mean they've responded to the email (I've asked them 4x now) and each time they've ignored it.
They should have received it by now.
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Their (OppoStyle's) customer service is bad. They get the job slowly done but forget about details. They don't have much training and don't know how to provide proper customer service. They take time to answer, they ignore some questions, they're not detailed at all, they don't admit they're wrong until it's too late, and they keep asking you to provide the same attachments even though you've attached something in a previous message more than once (they're not proactive and won't go searching on their own much). After complaining to them about improving their customer service, one of them actually told me that they have excellent customer service because they answer within 24 hours (which is not always true at all), so they seem to think that that's all there is to it :/.
In my jobs, I have to answer clients within 2 business hours.
Anyways, to solve your worry, your new phone will have a screen protector applied (mine and others did). They will only refund the postage once they ship your product back to you and you receive it and confirm to them that you have received it (either using the tracking they'll give you or take a picture of the package and its labels). They'll only refund up to 30 USD.
Funny, you're asking similar questions as the ones that I asked, and I'm sure others asked also. They should REALLY have an FAQ or at least tell us beforehand that we only get refunded when it's shipped back to us. *Sigh*..
Try to ask to speak to Jackie Evans, she was the nicest one! (Something tells me these are all fake names though lol, not sure though, I had about 5 people handling my case, that's terrible, they'll get confused).
Ramsey said:
Their (OppoStyle's) customer service is bad. They get the job slowly done but forget about details. They don't have much training and don't know how to provide proper customer service. They take time to answer, they ignore some questions, they're not detailed at all, they don't admit they're wrong until it's too late, and they keep asking you to provide the same attachments even though you've attached something in a previous message more than once (they're not proactive and won't go searching on their own much). After complaining to them about improving their customer service, one of them actually told me that they have excellent customer service because they answer within 24 hours (which is not always true at all), so they seem to think that that's all there is to it :/.
In my jobs, I have to answer clients within 2 business hours.
Anyways, to solve your worry, your new phone will have a screen protector applied (mine and others did). They will only refund the postage once they ship your product back to you and you receive it and confirm to them that you have received it (either using the tracking they'll give you or take a picture of the package and its labels). They'll only refund up to 30 USD.
Funny, you're asking similar questions as the ones that I asked, and I'm sure others asked also. They should REALLY have an FAQ or at least tell us beforehand that we only get refunded when it's shipped back to us. *Sigh*..
Try to ask to speak to Jackie Evans, she was the nicest one! (Something tells me these are all fake names though lol, not sure though, I had about 5 people handling my case, that's terrible, they'll get confused).
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thanks for responding to me!
Yeah makes sense - that's the thing - recently a youtube subscriber asked me over facebook if I would recommend the Oppo find 7 - I told them: Just wait until I get my phone back, then I'll let you know.
The oppo has great hardware, but the fact that it comes in at the same price as the LG G3 and can't be easily returned just begs the question.
Anyway - I just want my phone working as it should do. I hope it doesn't take them long.
And yeah - I feel it is fake names too lol.
TotallydubbedHD said:
thanks for responding to me!
Yeah makes sense - that's the thing - recently a youtube subscriber asked me over facebook if I would recommend the Oppo find 7 - I told them: Just wait until I get my phone back, then I'll let you know.
The oppo has great hardware, but the fact that it comes in at the same price as the LG G3 and can't be easily returned just begs the question.
Anyway - I just want my phone working as it should do. I hope it doesn't take them long.
And yeah - I feel it is fake names too lol.
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I really want to recommend Oppo but their software has bugs and they're unable to fix them all. The hardware is good, I like it, though the lens of the camera is a bit inferior because it's not edge-to-edge crisp like the G2's lens even though the quality is great and I prefer it over the G2. The phone is too long though and they need to stop making them that long. LG did a great job with the G2 and G3.
You'll get your phone back and if you get the same screen as I got, you'll love it.
I miss having an IR blaster though =(.
Ramsey said:
I really want to recommend Oppo but their software has bugs and they're unable to fix them all. The hardware is good, I like it, though the lens of the camera is a bit inferior because it's not edge-to-edge crisp like the G2's lens even though the quality is great and I prefer it over the G2. The phone is too long though and they need to stop making them that long. LG did a great job with the G2 and G3.
You'll get your phone back and if you get the same screen as I got, you'll love it.
I miss having an IR blaster though =(.
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Well said!
Ramsey said:
I really want to recommend Oppo but their software has bugs and they're unable to fix them all. The hardware is good, I like it, though the lens of the camera is a bit inferior because it's not edge-to-edge crisp like the G2's lens even though the quality is great and I prefer it over the G2. The phone is too long though and they need to stop making them that long. LG did a great job with the G2 and G3.
You'll get your phone back and if you get the same screen as I got, you'll love it.
I miss having an IR blaster though =(.
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Just got the replacement....same thing - same problem.
I'm now really pissed.
TotallydubbedHD said:
Just got the replacement....same thing - same problem.
I'm now really pissed.
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Oh wow! that's not cool. Oppo uses different LCD displays and I suppose you didn't get the good one =(. Will you ask for a refund?
Ramsey said:
Oh wow! that's not cool. Oppo uses different LCD displays and I suppose you didn't get the good one =(. Will you ask for a refund?
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No idea. I'm just beyond pissed off right now I don't know what to say.
TotallydubbedHD said:
No idea. I'm just beyond pissed off right now I don't know what to say.
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What did you end up doing?