About to send my 2nd G4 back - G4 Q&A, Help & Troubleshooting

First one I received during the pre order did not read SD Cards... after some inspection I saw that there was some damage to the SD Card slot.
I filed a claim with T Mobile and received a new device. This new one was able to read SD Cards, however in a side-by-side test with the original phone, the screen quality was absolutely horrible. Yellow tint on everything, most noticeably on the settings screen. 100% brightness looked more like 70. Holding both phones in hand, there is also a definite weight difference between the 2... the original with bad SD slot undoubtedly weighs more than the 2nd phone I received. Its not a mental thing, I've had 5 people blindly hold both and each one says the same thing.
WTF LG?? I'll make one more exchange before I move on the the S6

Had mine for over a week now with no issues (H815 EU).
Just plain bad luck on your part??

johnny8910 said:
Had mine for over a week now with no issues (H815 EU).
Just plain bad luck on your part??
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Click to collapse
Agree. Way better than my Note 3. Hands-down the best phone I've owned. Maybe you're a statistical outlier?

johnny8910 said:
Had mine for over a week now with no issues (H815 EU).
Just plain bad luck on your part??
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Click to collapse
Its possible, but 0 for 2 isnt a very good rate... Luckily the G4 is pretty easy to disassemble (an advantage, i guess?) so I swapped logic boards and now have what I consider a complete unit.

chrisokaly said:
Its possible, but 0 for 2 isnt a very good rate... Luckily the G4 is pretty easy to disassemble (an advantage, i guess?) so I swapped logic boards and now have what I consider a complete unit.
Click to expand...
Click to collapse
and the IMEI gets swapped as well since it's on the logic board right?

chrisokaly said:
Its possible, but 0 for 2 isnt a very good rate... Luckily the G4 is pretty easy to disassemble (an advantage, i guess?) so I swapped logic boards and now have what I consider a complete unit.
Click to expand...
Click to collapse
Did you happen to take any pictures of the dis-assembly? I don't need to take mine apart right now, but it'd be a useful reference!

swinokur said:
Did you happen to take any pictures of the dis-assembly? I don't need to take mine apart right now, but it'd be a useful reference!
Click to expand...
Click to collapse
https://m.youtube.com/watch?v=fYeY7YmKE_U

I returned one because of dead pixel dead center on the notification bar. But my new seems mint upon my OCD inspection
Sent from my LG-H811 using Tapatalk

Related

Cracking Open the HTC One X ?

Does anyone one know if anyone has done one of those "cracking open" vids for the HOX yet ? I would be interested to see how it's set up inside. I'd also like to know if the 32GB internal memory is actually a micro-SD card that could be swapped for a 64GB at some point
ozym said:
Does anyone one know if anyone has done one of those "cracking open" vids for the HOX yet ? I would be interested to see how it's set up inside. I'd also like to know if the 32GB internal memory is actually a micro-SD card that could be swapped for a 64GB at some point
Click to expand...
Click to collapse
I would be shocked if the internal memory was a MicroSD and not soldered to the board. It kind of defeats the purpose to make it non-removable and NOT give us the performance of a dedicated connection.
Hemlocke said:
I would be shocked if the internal memory was a MicroSD and not soldered to the board. It kind of defeats the purpose to make it non-removable and NOT give us the performance of a dedicated connection.
Click to expand...
Click to collapse
Shocked or not, it's what they did with the HD7. I wouldn't be surprised at all. A good, high speed SD card?...you'd never know the difference
Whatever is the cheaper option. That is what they did. Can pretty much guarantee it.
Arthur Hucksake said:
Whatever is the cheaper option. That is what they did. Can pretty much guarantee it.
Click to expand...
Click to collapse
From a diagnostics, servicing & repair point of view it would be much cheaper and easier if it was an SD card.
Not sure about manufacturing. Probably about even.
Just wondering if the only way to open up the One X is to remove the LCD screen? If yes then what's the point of knowing if it's a 32mb SD card? Is the average joe able to open it up anyway?
lukesky said:
Just wondering if the only way to open up the One X is to remove the LCD screen? If yes then what's the point of knowing if it's a 32mb SD card? Is the average joe able to open it up anyway?
Click to expand...
Click to collapse
A) Curiosity.
B) This is not about the average Joe. The average Joe does not crack open his phone, or root it, or install custom ROMs, or visit xda-developers.com. The average Joe has an iPhone.
Average Joe
ozym said:
A) Curiosity.
B) This is not about the average Joe. The average Joe does not crack open his phone, or root or, or install custom ROMs, or visit xda-developers.com. The average Joe has an iPhone.
Click to expand...
Click to collapse
do you not mean peeps with iphones are like sheep and scared to get a real phone LOL
Is there a doctor among us?
Put a HOX under X-ray (Turn it OFF first) and post a pic here.
We'll find out, if there is a memory card or something. Also, may be we'll see how to disassemble a HOX.
I think the HOX may be easier to disassemble that you might think.
I bought a gel skin case for mine which I take off fairly often because the HOX is so damn beautiful and nice to hold that it seems a crime to ruin it with a case.
Anyway, the case it quite a snug fit and I noticed when removing it that if I put my thumb on top of the polycarbonate just under the buttons at the bottom of the screen and firmly but gently flex it back I can snap the polycarbonate away from the screen by just a few millimetres. I can clearly see three little snaptabs sticking off the bottom of the screen that hold the polycarbonate in place. It snaps right back into place immediately.
I am too scared to try this right now but I think with further gentle pressure the whole outer casing would be levered away and you could lift all the innards out of the polycarbonate unibody.
There is clearly no "tool" access to the device so I assume that this is how it is assembled and disassembled.
BTW, here is a short video of the "opening" I mentioned above :
http://www.youtube.com/watch?v=BpBAupp8kKc
Sorry about the quality.
subscribed.
I will wait for a first brave soul to take it apart.
ozym said:
BTW, here is a short video of the "opening" I mentioned above :
http://www.youtube.com/watch?v=BpBAupp8kKc
Sorry about the quality.
Click to expand...
Click to collapse
Come on, open it, open it open it!
Foggy79 said:
Come on, open it, open it open it!
Click to expand...
Click to collapse
Yeah, y'know, I think I'll leave that to someone else.
Maybe someone who's already bricked theirs or got a DOA.
Mine's too new and shiny
So maybe this brings hope, that this is not a throw away phone or a send back to HTC service centre senario. Hopefully the battery could be user replacable in a few years time, once third party batteries become available.
gives me hope too...
even if it's a Li-Po, probably third parties will make a bigger battery for it, if it's possible.. >=)
oh and, HOX, what a wonderful name =D xD
Foggy79 said:
Come on, open it, open it open it!
Click to expand...
Click to collapse
if some one tell me that I can change the battery nothing will make me more happy
ozym said:
I'd also like to know if the 32GB internal memory is actually a micro-SD card that could be swapped for a 64GB at some point
Click to expand...
Click to collapse
The flash is eMMC and not SD.
Manufacturer ID=0x15
OEM ID=0x100
Date Manufactured=02/2012
Name=K2U00M
CbIP said:
Is there a doctor among us?
Put a HOX under X-ray (Turn it OFF first) and post a pic here.
We'll find out, if there is a memory card or something. Also, may be we'll see how to disassemble a HOX.
Click to expand...
Click to collapse
We had a guy in the desire HD forum who did a xray of his DHD at work it looked awesome and loads used it as a wallpaper
Sent from my HTC One X using xda premium
How much force did you use to get the results shown in the vid? I really want to open that One X..

Repair quote from HTC

Got a quote back from HTC to replace my shattered screen. The price for a new screen is £89. Total cost of my repair which included replacing the damaged back is £169. Ouch!
Get insurance or protection!
sebsal said:
Got a quote back from HTC to replace my shattered screen. The price for a new screen is £89. Total cost of my repair which included replacing the damaged back is £169. Ouch!
Get insurance or protection!
Click to expand...
Click to collapse
How did you get that quote for a damaged screen? I was quoted £200 for the screen alone, other than the glass itself which is shattered it works perfectly.
Hope it won't start flickering in 1 week bro,l that screen replacement is probably from the "vanilla" batch.
If it's actually the screen that is the problem and not some other component....
Garbage phone. Garbage company.
RomNoR said:
Hope it won't start flickering in 1 week bro,l that screen replacement is probably from the "vanilla" batch.
If it's actually the screen that is the problem and not some other component....
Garbage phone. Garbage company.
Click to expand...
Click to collapse
Why are you keeping it if it is a "garbage phone"
ste1164 said:
Why are you keeping it if it is a "garbage phone"
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Click to collapse
Because it cost me 550€?!!
What kind of question is that?!
RomNoR said:
Because it cost me 550€?!!
What kind of question is that?!
Click to expand...
Click to collapse
you could recoup most of that cost on ebay if you are unable to return it for a refund, so a sensible question.
knownuser said:
you could recoup most of that cost on ebay if you are unable to return it for a refund, so a sensible question.
Click to expand...
Click to collapse
That's my last resort.
RomNoR said:
Because it cost me 550€?!!
What kind of question is that?!
Click to expand...
Click to collapse
Why didn't you return it...?
DaveDesire said:
Why didn't you return it...?
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Click to collapse
Because the flicker started about 2 days before the end of the return period.
And i thought it was software related because it started after the update.
RomNoR said:
Because the flicker started about 2 days before the end of the return period.
And i thought it was software related because it started after the update.
Click to expand...
Click to collapse
If it's really an issue -
Warranty
RomNoR said:
Because the flicker started about 2 days before the end of the return period.
And i thought it was software related because it started after the update.
Click to expand...
Click to collapse
Return it under the manufacturers warranty, no point keeping it if you don't get it repaired by them at their expense.
RomNoR said:
Hope it won't start flickering in 1 week bro,l that screen replacement is probably from the "vanilla" batch.
If it's actually the screen that is the problem and not some other component....
Garbage phone. Garbage company.
Click to expand...
Click to collapse
It's not the display, it's either Teg3 physical anomalies or driver issues. Nvidia's drivers and low-level code are proprietary so HTC's dependent on them for a fix. It'll be fixed via updates; it took four on the Asus Prime to alleviate similar issues.
As for "garbage company," the One XL isn't having these issues so HTC's biggest fail was picking Nvidia's Teg3 for the non-LTE One X. It doesn't let them off the hook but I highly doubt they'd have made that choice knowing the issues it was going to create for their customers. Or released a flagship phone that was to be their salvation knowing a percentage were going to have such visible issues. It is odd that it wasn't caught in testing and that none of the professional reviewer's units had it.
As for 169GBP, Samsung charges 200GBP for a screen replacement on the SGS2 so it's not all that bad.
I paid R1300 for a screen replacement for my old SE K800i so screen replacements seem to be a pricey exercise.
Sent from my GT-I9000 using XDA
BarryH_GEG said:
It's not the display, it's either Teg3 physical anomalies or driver issues. Nvidia's drivers and low-level code are proprietary so HTC's dependent on them for a fix. It'll be fixed via updates; it took four on the Asus Prime to alleviate similar issues.
As for "garbage company," the One XL isn't having these issues so HTC's biggest fail was picking Nvidia's Teg3 for the non-LTE One X. It doesn't let them off the hook but I highly doubt they'd have made that choice knowing the issues it was going to create for their customers. Or released a flagship phone that was to be their salvation knowing a percentage were going to have such visible issues. It is odd that it wasn't caught in testing and that none of the professional reviewer's units had it.
As for 169GBP, Samsung charges 200GBP for a screen replacement on the SGS2 so it's not all that bad.
Click to expand...
Click to collapse
and qualcomm for failing to finish their Adreno3x series
sebsal said:
Got a quote back from HTC to replace my shattered screen. The price for a new screen is £89. Total cost of my repair which included replacing the damaged back is £169. Ouch!
Get insurance or protection!
Click to expand...
Click to collapse
And you could choose the screen you want? Acer or Sharp?
Didn't get a choice of screen, just a quotation breakdown. Screen totally shattered. They actually quoted £89 for that before VAT. £20 for labour. Also changing the back of the phone as it was scraped and the camera lens was damaged.
The £169 was for all that and the courier collection and return
sebsal said:
Didn't get a choice of screen, just a quotation breakdown. Screen totally shattered. They actually quoted £89 for that before VAT. £20 for labour. Also changing the back of the phone as it was scraped and the camera lens was damaged.
The £169 was for all that and the courier collection and return
Click to expand...
Click to collapse
So basically, it it were a car, you totaled it.
phil112345 said:
How did you get that quote for a damaged screen? I was quoted £200 for the screen alone, other than the glass itself which is shattered it works perfectly.
Click to expand...
Click to collapse
HTC don't quote until they see your phone. That's what they quoted me after they assessed it
myself11 said:
And you could choose the screen you want? Acer or Sharp?
Click to expand...
Click to collapse
Is there an easy way to see which screen i have?
Thanks
Sent from my HTC One X via Tapatalk 2
myself11 said:
And you could choose the screen you want? Acer or Sharp?
Click to expand...
Click to collapse
Why is so many people saying "Acer or Sharp"? We don't know which companies made the screens for one x? Just because it was those two for Sensation doesn't mean One X has the same. Wasn't there a test before the phone came out that comfirmed IPS, and at the same time they said it was a samsung panel? (most likely the warmer one) and then I would guess that the other one is a LG. I believe this mostly becuase I know they are known for colder (and more color-correct) dispays and they acutally make 4.7" 720p ips-panels and also because the viewing angels are less good on the colder one, just like LG's usually are. But I don't know, no point in guessing. This just seem most logical, since I haven't even seen acer or sharp ips-panel in this size, in any resolution.
DanteGR said:
Is there an easy way to see which screen i have?
Thanks
Sent from my HTC One X via Tapatalk 2
Click to expand...
Click to collapse
Yeah, you could "adb pull /proc/last_kmsg kmsg.txt" and in there it should say "panel_id=". All I know is "0x294000f" is the warm one (Samsung?) and "0x4940014" is the cold one (LG?).

Why does Samsung wipe your device for a screen repair?

I sent my t800 in for a screen repair had it exactly how I liked rooted, blisspop on backup and currently trying out ironman. All my settings, games, icons everything possible gone. Its back to nib. I'm relieved my device is like new but what's the point of them doing this? Plus I don't have a windows PC so getting root is a hassle. Sorry just annoyed
Moto X 2014
Well probably to be extra safe of making sure everything works. They mostly do that with every repair they do
DUHAsianSKILLZ said:
Well probably to be extra safe of making sure everything works. They mostly do that with every repair they do
Click to expand...
Click to collapse
They could at least mention it when your setting up the repairs. Plus the tablet had rapid battery draw before and it still has it. There supposed to do a full diagnostics after repair
Moto X 2014
Maybe they didn't send you your repaired device, but a refurbished one. This is quite common with electronics. Did you check serial/IMIE numbers?
I would asume that, too.
they always wipe for data protection ****
Venzent said:
Maybe they didn't send you your repaired device, but a refurbished one. This is quite common with electronics. Did you check serial/IMIE numbers?
Click to expand...
Click to collapse
I thought about that but it has the same nick in the frame where I broke the screen. They might as well of sent me a refurb though
Moto X 2014
Venzent said:
Maybe they didn't send you your repaired device, but a refurbished one. This is quite common with electronics. Did you check serial/IMIE numbers?
Click to expand...
Click to collapse
Its the same device when I broke the screen I nicked the chassis and its still there. I actually wouldn't of mined a refurb all of mine have always looked nib.
Moto X 2014
I wondered what you would say if the pictures taken with your tab of mrs Maduro78 would end up at HotXDAwife.com
HANSB57 said:
I wondered what you would say if the pictures taken with your tab of mrs Maduro78 would end up at HotXDAwife.com
Click to expand...
Click to collapse
ROFL
HANSB57 said:
I wondered what you would say if the pictures taken with your tab of mrs Maduro78 would end up at HotXDAwife.com
Click to expand...
Click to collapse
Lmaoo now that you mentioned it there were some pics on it that shouldn't be viewed lol. Im not with any of them anymore so screw it lol.
Moto X 2014
I did send in my gs3 when it came out for repair, because the screen broke, and I asked the customer service people why they wiped the data, they gave me various reasons like ; I might get a refurbished one, they need to make sure the screen works and they run various tests. And for my own privacy protection so that no one intends to go thru my phone and gather data.

HTC10 Screen Problem.Is this hardware or software related?

Hey guys.I'm new here and I'm a HTC10 user for the first time.Before this phone I used LG Nexus4 and P970.
I'm loving this device so far.The device is with me for 7-8 months.But last month it snowed here in Turkey and I was on my way to basketball match at night in the Arena.I saw this issue for first time at that night.Thought it's about cold weather(because it's metal body?).BTW I've got a Spigen's 2 pieced case.
Also this device has been already RMAd once because of screen popped out(glue was not strong enough I guess).
But this month I'm seeing it almost everyday.When I touch screen with a little pressure it's going away for a second and comes back or not(it's just random sometimes).Sometimes I can't even take photo because of randomness of this issue.Also there's a little white dot in the bottom right corner of screen.It appears at white backgrounds and it's brighter than other areas.This is also an issue for me.
Tomorrow I'll RMA my phone to local service in here.
Just wanted to let you guys now about this and ask what it is all about?
It was my first subject in the forums.So sorry if I'm on the wrong place and sorry about my english.It's just not that good
Here's the album for images.I can't add images to forum yet.Please put "." instead of "*"
---imgur*com/a/9qVSe---
It has a lot of display problem. HTC 10 is flawed
Today I got the call from repair service.They said my device is repaired.Here's what's changed:
-Motherboard(New IMEI)
-Cpu (Dunno why)
-Lcd screen (From Sharp to Tianma)
Everything is perfect for now.Happy to get back on my musics with this phone and Hd598Cs. :highfive:
There's one thing I noticed because I used both LCD screens from Sharp and Tianma.
Sharp had a shadows(kinda look like it) on the side of panel.And Tianma has a yellow tint at bottom side of screen.Some guys said that It's glue and will go in time
burakksglu said:
Hey guys.I'm new here and I'm a HTC10 user for the first time.Before this phone I used LG Nexus4 and P970.
I'm loving this device so far.The device is with me for 7-8 months.But last month it snowed here in Turkey and I was on my way to basketball match at night in the Arena.I saw this issue for first time at that night.Thought it's about cold weather(because it's metal body?).BTW I've got a Spigen's 2 pieced case.
Also this device has been already RMAd once because of screen popped out(glue was not strong enough I guess).
But this month I'm seeing it almost everyday.When I touch screen with a little pressure it's going away for a second and comes back or not(it's just random sometimes).Sometimes I can't even take photo because of randomness of this issue.Also there's a little white dot in the bottom right corner of screen.It appears at white backgrounds and it's brighter than other areas.This is also an issue for me.
Tomorrow I'll RMA my phone to local service in here.
Just wanted to let you guys now about this and ask what it is all about?
It was my first subject in the forums.So sorry if I'm on the wrong place and sorry about my english.It's just not that good
Here's the album for images.I can't add images to forum yet.Please put "." instead of "*"
---imgur*com/a/9qVSe---
Click to expand...
Click to collapse
Sounds like they've repaired it rather than swap it out. A like for like would have been the best outcome for yourself.
dladz said:
Sounds like they've repaired it rather than swap it out. A like for like would have been the best outcome for yourself.
Click to expand...
Click to collapse
Yeah I'm happy with the way of solution.
Because someguy in here(Turkey),got a swap report and waited for a new device about 3 months.Because our services gather all devices in together once in month and at that time there was no swap unit for the guy.So he just waited,waited and waited...
But here's the thing,if you're going to change mobo,cpu and LCD;why don't you just swap? Only things that aren't repaired probably the camera,speakers,antennas etc.
burakksglu said:
Yeah I'm happy with the way of solution.
Because someguy in here(Turkey),got a swap report and waited for a new device about 3 months.Because our services gather all devices in together once in month and at that time there was no swap unit for the guy.So he just waited,waited and waited...
But here's the thing,if you're going to change mobo,cpu and LCD;why don't you just swap? Only things that aren't repaired probably the camera,speakers,antennas etc.
Click to expand...
Click to collapse
They look at the units creation date if it's BER then they'll swap it.
dladz said:
They look at the units creation date if it's BER then they'll swap it.
Click to expand...
Click to collapse
It's FA65 Series.So it's probably May production.
burakksglu said:
It's FA65 Series.So it's probably May production.
Click to expand...
Click to collapse
Released in April, I got mine on release day, could be a faulty batch. As you can't really communicate with htc directly (as in the tech who'll be looking at the phone) you have very little sway over what they do next.
It'd be interesting to see if they share notes with each other based on your case file, perhaps talking with them directly they can agree that a like for like replacement would be the most viable option moving forward. If not I'd say insurance would be the only other option, besides third party but at this point a patch up wouldn't fill me with confidence.
Sorry mate, not a lot more I can think of.
---------- Post added at 12:36 AM ---------- Previous post was at 12:36 AM ----------
burakksglu said:
It's FA65 Series.So it's probably May production.
Click to expand...
Click to collapse
Any idea how I could identify mine?
Nvm, mine is a sharp.
You can identify it with the Dev check app. Not sure if that's what you already used.
dladz said:
Released in April, I got mine on release day, could be a faulty batch. As you can't really communicate with htc directly (as in the tech who'll be looking at the phone) you have very little sway over what they do next.
It'd be interesting to see if they share notes with each other based on your case file, perhaps talking with them directly they can agree that a like for like replacement would be the most viable option moving forward. If not I'd say insurance would be the only other option, besides third party but at this point a patch up wouldn't fill me with confidence.
Sorry mate, not a lot more I can think of.
---------- Post added at 12:36 AM ---------- Previous post was at 12:36 AM ----------
Any idea how I could identify mine?
Nvm, mine is a sharp.
You can identify it with the Dev check app. Not sure if that's what you already used.
Click to expand...
Click to collapse
Yeah that's how I checked my screen.If you ask about serial number it was on the box or in the box.There was a sticker on my box when I bought.
And btw I got my phone back from repair last week.They repaired it quick,about 3 days.There's no problem but the yellow tint at bottom of screen.It's a common issue with Tianma,at least people say so.
burakksglu said:
Yeah that's how I checked my screen.If you ask about serial number it was on the box or in the box.There was a sticker on my box when I bought.
And btw I got my phone back from repair last week.They repaired it quick,about 3 days.There's no problem but the yellow tint at bottom of screen.It's a common issue with Tianma,at least people say so.
Click to expand...
Click to collapse
This the third? And theres a yellow tint? Sweet jesus you've not had much luck have you?
Sorry mate, but if that were me i'd be sending it back and asking for a new one, I'd cause hell over the phone with them. I'd make sure that the repair guys who are physically going to touch my device got the memo.
Really bad.
dladz said:
This the third? And theres a yellow tint? Sweet jesus you've not had much luck have you?
Sorry mate, but if that were me i'd be sending it back and asking for a new one, I'd cause hell over the phone with them. I'd make sure that the repair guys who are physically going to touch my device got the memo.
Really bad.
Click to expand...
Click to collapse
Well there's difference between UK Customer Services or HTC UK and HTC Turkey.For example: HTC Turkey says "You can replace it or get a reserve phone while yours is getting repaired,bla bla. But services say they'll give it to you if yours is not repaired after 10 work-days.Also HTC Turkey is not good at marketing,production or customer services.Some guys waited 3-6 months for replacement unit.
I'm using the same device but first time screen popped out from bottom left and changed.Also back button light was very dim than the other one.Then there was this screen problems at imgur album appeared,showed line like artifacts and white dot at bottom right(That's white dot is also common in a lot of users).Screen,mobo and CPU changed but still with the same metal body(I know it because there's a tiny dent at the body).
burakksglu said:
Well there's difference between UK Customer Services or HTC UK and HTC Turkey.For example: HTC Turkey says "You can replace it or get a reserve phone while yours is getting repaired,bla bla. But services say they'll give it to you if yours is not repaired after 10 work-days.Also HTC Turkey is not good at marketing,production or customer services.Some guys waited 3-6 months for replacement unit.
I'm using the same device but first time screen popped out from bottom left and changed.Also back button light was very dim than the other one.Then there was this screen problems at imgur album appeared,showed line like artifacts and white dot at bottom right(That's white dot is also common in a lot of users).Screen,mobo and CPU changed but still with the same metal body(I know it because there's a tiny dent at the body).
Click to expand...
Click to collapse
Appreciate different regions may have different levels of customer service, even though I strongly disagree with this.
Perhaps a complain to htc global? Explaining your predicament?
I'm not sure mate,

Front glass broken

Hi there,
today I dropped my phone on the street and the front glass got broken. The phone is still fully working. Touchscreen and everything else works without problems.
A couple of months ago I changed the front glass of a Samsung Galaxy S4 with all the necessary stuff, e.g. loca glue. For the first trial the result was acceptable. No reading the other threads:
https://forum.xda-developers.com/showthread.php?t=3522863
https://forum.xda-developers.com/showthread.php?t=3592043
most of the posters don't recommend the replacement of the front glass. On ebay I can find both only the frontglass (about 10€) and the full suited display (about 135€). If I take an offer from china, the price would lower to 65€. Another option would be to send the phone to Oneplus and let those guys repair it.
Now the decisions I have to made:
Just buying the front glass: Would be an option, if it is the same difficulty like the Samsung phones. But I've found only one Youtube Tutorial. At 1:45 he puts something on the screen, but not sure if it's clue or just something to clean.
Buying a display from China: for about 65€ would be also ok. This can take up to 6 weeks of shipping. And in some forums I've read the quality should be much lower than the original parts from Oneplus. Does anyone have any experience about this?
Sending to Oneplus ist the last option. But this depends on the price. I opened a ticket and now I'm waiting for their offer.
What would you recommend? Has anybody changed the frontglass and can tell me about the success?
musv said:
Hi there,
today I dropped my phone on the street and the front glass got broken. The phone is still fully working. Touchscreen and everything else works without problems.
A couple of months ago I changed the front glass of a Samsung Galaxy S4 with all the necessary stuff, e.g. loca glue. For the first trial the result was acceptable. No reading the other threads:
https://forum.xda-developers.com/showthread.php?t=3522863
https://forum.xda-developers.com/showthread.php?t=3592043
most of the posters don't recommend the replacement of the front glass. On ebay I can find both only the frontglass (about 10€) and the full suited display (about 135€). If I take an offer from china, the price would lower to 65€. Another option would be to send the phone to Oneplus and let those guys repair it.
Now the decisions I have to made:
Just buying the front glass: Would be an option, if it is the same difficulty like the Samsung phones. But I've found only one Youtube Tutorial. At 1:45 he puts something on the screen, but not sure if it's clue or just something to clean.
Buying a display from China: for about 65€ would be also ok. This can take up to 6 weeks of shipping. And in some forums I've read the quality should be much lower than the original parts from Oneplus. Does anyone have any experience about this?
Sending to Oneplus ist the last option. But this depends on the price. I opened a ticket and now I'm waiting for their offer.
What would you recommend? Has anybody changed the frontglass and can tell me about the success?
Click to expand...
Click to collapse
Open the ticket mate. No fuss. You'll get your device going in maximum 2 weeks. I tried replacing the glass myself and failed, I cracked the screen half way through...
Buying from eBay... Idk, but if people say they're not original, why Risk? Then again there's the struggle of doing it yourself.
The cheapest and safest is to send it to ONEPLUS.
Cheers
musv said:
Hi there,
today I dropped my phone on the street and the front glass got broken. The phone is still fully working. Touchscreen and everything else works without problems.
A couple of months ago I changed the front glass of a Samsung Galaxy S4 with all the necessary stuff, e.g. loca glue. For the first trial the result was acceptable. No reading the other threads:
https://forum.xda-developers.com/showthread.php?t=3522863
https://forum.xda-developers.com/showthread.php?t=3592043
most of the posters don't recommend the replacement of the front glass. On ebay I can find both only the frontglass (about 10€) and the full suited display (about 135€). If I take an offer from china, the price would lower to 65€. Another option would be to send the phone to Oneplus and let those guys repair it.
Now the decisions I have to made:
Just buying the front glass: Would be an option, if it is the same difficulty like the Samsung phones. But I've found only one Youtube Tutorial. At 1:45 he puts something on the screen, but not sure if it's clue or just something to clean.
Buying a display from China: for about 65€ would be also ok. This can take up to 6 weeks of shipping. And in some forums I've read the quality should be much lower than the original parts from Oneplus. Does anyone have any experience about this?
Sending to Oneplus ist the last option. But this depends on the price. I opened a ticket and now I'm waiting for their offer.
What would you recommend? Has anybody changed the frontglass and can tell me about the success?
Click to expand...
Click to collapse
I have replaced hundreds of screens in devices and for the most part it is cheaper and far easier then anything else.
Im about to replace my USB port myself as soon as my tool kit gets here on Monday.
I would never send a device to the OEM to be fixed. It will cost you twice as much plus the time without a device is just stupid.
I have always trusted these people with all the stuff I need to repair. Never trust some random Youtube video.
https://www.ifixit.com/Guide/Oneplus+3+Cracked+Screen+Replacement/76509
zelendel said:
I have replaced hundreds of screens in devices and for the most part it is cheaper and far easier then anything else.
Im about to replace my USB port myself as soon as my tool kit gets here on Monday.
I would never send a device to the OEM to be fixed. It will cost you twice as much plus the time without a device is just stupid.
I have always trusted these people with all the stuff I need to repair. Never trust some random Youtube video.
https://www.ifixit.com/Guide/Oneplus+3+Cracked+Screen+Replacement/76509
Click to expand...
Click to collapse
Didn't realize how expensive it is to replace the screen, I hope I never break mine!
ZVNexus said:
Didn't realize how expensive it is to replace the screen, I hope I never break mine!
Click to expand...
Click to collapse
You could find a cheaper knock off im sure but I hold a simple believe when it comes to electronics. You get what you pay for. You buy cheap and you get cheap.
The USB port was like 4 bucks with 25 dollars shipping lol.
zelendel said:
You could find a cheaper knock off im sure but I hold a simple believe when it comes to electronics. You get what you pay for. You buy cheap and you get cheap.
The USB port was like 4 bucks with 25 dollars shipping lol.
Click to expand...
Click to collapse
That's been my general experience as well, with probably the exception of Intel CPUs. Got my 1700X and is better for building than a 7700K or 8700K for almost half the price.
ZVNexus said:
That's been my general experience as well, with probably the exception of Intel CPUs. Got my 1700X and is better for building than a 7700K or 8700K for almost half the price.
Click to expand...
Click to collapse
Yeah sometimes you find a good deal. Rare as it maybe.
Got an answer from Oneplus:
Screen: EUR 57.20
Fingerprint Sensor: EUR 12.60
Labor: EUR 18.50
Vat: 23%
Total: EUR 108.61
Not sure, if there are any shippig costs to be added.
musv said:
Got an answer from Oneplus:
Screen: EUR 57.20
Fingerprint Sensor: EUR 12.60
Labor: EUR 18.50
Vat: 23%
Total: EUR 108.61
Not sure, if there are any shippig costs to be added.
Click to expand...
Click to collapse
57 Euros doesn't sound bad actually especially if it's the regular screen.
zelendel said:
I have replaced hundreds of screens in devices and for the most part it is cheaper and far easier then anything else.
Im about to replace my USB port myself as soon as my tool kit gets here on Monday.
I would never send a device to the OEM to be fixed. It will cost you twice as much plus the time without a device is just stupid.
I have always trusted these people with all the stuff I need to repair. Never trust some random Youtube video.
https://www.ifixit.com/Guide/Oneplus+3+Cracked+Screen+Replacement/76509
Click to expand...
Click to collapse
What? It may suck to send your device away but why are you saying they charge you twice as much? That's misinformation. I sent mine and it only cost 80£ (labour and shipping included). Where can you buy an original display for 80 quid? Even the Knock offs from eBay cost more than that.
XDRdaniel said:
What? It may suck to send your device away but why are you saying they charge you twice as much? That's misinformation. I sent mine and it only cost 80£ (labour and shipping included). Where can you buy an original display for 80 quid? Even the Knock offs from eBay cost more than that.
Click to expand...
Click to collapse
You are not adding in the cost of buying g another disposable device to use for the weeks your device is gone. That's for you. Do you know how much it would cost from the US for a repair?
ZVNexus said:
57 Euros doesn't sound bad actually especially if it's the regular screen.
Click to expand...
Click to collapse
Ok, I created a repair request on my Oneplus account.
musv said:
Ok, I created a repair request on my Oneplus account.
Click to expand...
Click to collapse
Great! The price surprised me. When my LG V10 died I sent it in thinking it was going to be a free repair for the bootloop issue.. $400 USD to replace motherboard. **** that lol
ZVNexus said:
Great! The price surprised me. When my LG V10 died I sent it in thinking it was going to be a free repair for the bootloop issue.. $400 USD to replace motherboard. **** that lol
Click to expand...
Click to collapse
That's the issue is being in the states. It will always be a lot more expencive coming from there then from anywhere in Europe.
zelendel said:
That's the issue is being in the states. It will always be a lot more expencive coming from there then from anywhere in Europe.
Click to expand...
Click to collapse
Repair center was in Kentucky, and I live in Connecticut LG just jacks their prices for some reason
ZVNexus said:
Repair center was in Kentucky, and I live in Connecticut LG just jacks their prices for some reason
Click to expand...
Click to collapse
Wow that is just crazy. Enjoying the weather I sent back home?
zelendel said:
Wow that is just crazy. Enjoying the weather I sent back home?
Click to expand...
Click to collapse
Yep! Not gonna pay $400 to repair a device that is literally $100 something on Ebay or Swappa, and I am definitely not going to pay $400 for a device that is guaranteed going to bootloop again in only a years time. So I spent $300 and bought a new OP3. Originally got the V10 because as someone coming from IOS, I automatically thought all Android phones could be unlocked and rooted with ease, with some o them sweet custom ROMs. This guy didn't do his research and ended up with using LG's, horrible, horrible (I cannot stress this enough) software. Not to mention the extra thick layer of AT&T bloat behind it. I don't really care about the hardware in a phone, as long as its good enough to have the software run good.
ZVNexus said:
Yep! Not gonna pay $400 to repair a device that is literally $100 something on Ebay or Swappa, and I am definitely not going to pay $400 for a device that is guaranteed going to bootloop again in only a years time. So I spent $300 and bought a new OP3. Originally got the V10 because as someone coming from IOS, I automatically thought all Android phones could be unlocked and rooted with ease, with some o them sweet custom ROMs. This guy didn't do his research and ended up with using LG's, horrible, horrible (I cannot stress this enough) software. Not to mention the extra thick layer of AT&T bloat behind it. I don't really care about the hardware in a phone, as long as its good enough to have the software run good.
Click to expand...
Click to collapse
I hear you there. I had a g2 for a while. Then moved to the nexus but the 6 had issues dealing with the cold. So got the 1+3 for a steal from a dev. To be honest. I wanted to hate it because the CEO is an idiot. But other then some crappy BT issues when on a weak wifi connection. (licensing issues I'm sure) and the fact it won't work with my smart watch. I really can't complain about about.
I replaced my Motherboard and Battery by sending it to Oneplus. I do live in the EU so that could be a big difference. But a DHL driver picked it up on Monday. And I got it back the same week on Friday fully repaired without additional costs. A screen replacement here costs about €100 which is not expensive at all.. The problem mainly is that original parts are very rare and mostly fake.
Puddi_Puddin said:
I replaced my Motherboard and Battery by sending it to Oneplus. I do live in the EU so that could be a big difference. But a DHL driver picked it up on Monday. And I got it back the same week on Friday fully repaired without additional costs. A screen replacement here costs about €100 which is not expensive at all.. The problem mainly is that original parts are very rare and mostly fake.
Click to expand...
Click to collapse
I used DHL for the first time Getting the USB port. Ordered it before Xmas and got it 2 weeks later. I was impressed with DHL as they went out of their way to make sure I got the package.

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