Only getting sound through one headphone - Xperia Z1 Compact Q&A, Help & Troubleshooting

Happened to me earlier today, only getting volume through the left headphone with my apple EarPods. The port seems a little loose, I can spin the cable around and they always come out by accident. I just tried with some bigger sony over-ear headphones and they work fine.. but I am not using them for outside use.
Any advice or tips or am I boned? I listen to podcasts every day for a few hours so this is a bummer.

Look for dirt in the jack port. Try carefully to clean it out, may a toothpick will help you

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[Q] Faulty Headphone jack??

I had a blue GS3 before and the headphones fit snug and now I have a new white one and if I turn the headphone jack slightly it cuts out completely on one ear and is very loose crackly also.....should I take it in the store for a replacement or what?
I'm having the same problem. Pissing me off. I'm noticing that it's with mostly with aux cables with 2 levels instead of 3 (don't notice with the OEM Samsung cables)
*although I have the white one*
tried different roms too, same problem.. didn't have this issue with me gs2
Im gonna take mine to the tmobile store and see what they say. Ill respawn later
Sent from my SGH-T999 using xda app-developers app
had that problem with a 3.5mm audio jack that was attached to the car. keep the audio jack plugged into your phone, reboot with it still plugged in, and it should start to work. that is, unless the wire is bad, or the base is too big- causing it to not go in fully.
is your headphone jack a right angle? i had the same issue with my one x that i returned but getting a headphone jack to jack adapter so instead of having a right angle and going to a straight one fixed it. waiting on a new adapter so i can try the same fix on my s3 that has the same issue with my right angle headphone jack...
having the same issue with multiple aux cables. rebooting while plugged didn't help
Sent from my SGH-T999 using xda app-developers app
Solution
Yep, That's the same here. Turns out that the jack is 'kinda cheapo' plastic that is, and if like me you use larger headphones (non-earbuds) that the side to side pull of the larger plug will eventually force a contact pin to no longer make that contact. You can pull and twist the cord and sound comes in and out on one side. in my case the right side.
Solution: I bought a replacement Speaker/Headphone assembly. Took me less then 5 minutes to disassemble the device and pop in the new OEM part. Problem solved. I got the part here ---> http://www.2buya.com/spare-parts/components/genuine-samsung-galaxy-s3-i9300-speaker-intenna-ear-jack-gh59-12159a.html
I chose this rather then wait for Mobilicity to take weeks to get it fixed for me.
Note: Ignore the i9300 part label. The stock part I removed from my t-999v also said i9300 on it. There the same.
Did you test the headphones on anything else? Try another set of headphones?
Of course
psykhotic said:
Did you test the headphones on anything else? Try another set of headphones?
Click to expand...
Click to collapse
Naturally. I tested on two identical Sony studio monitors, and a few earbuds. The problem was 100% hardware.
Have you guys tried cleaning out the headphone jack? Last time I had issues I had a little bit of lint stuck at the bottom and couldn't insert the headphone jack all the way in. Give it a shot and shine a light in, hopefully the issue you guys are having will just be a little lint!
Hope So
arctic84 said:
Have you guys tried cleaning out the headphone jack? Last time I had issues I had a little bit of lint stuck at the bottom and couldn't insert the headphone jack all the way in. Give it a shot and shine a light in, hopefully the issue you guys are having will just be a little lint!
Click to expand...
Click to collapse
That's a possibility, albeit a slim one. I used a jewelers loop in my case. Inside are multiple contact pins. Not all are used for sound. One of my pins was 'pushed' inward. That's why jiggling the plug causes a temporary solution. After I removed the original part I dissected it. The pins are set into the molded plastic as a single piece. The pins themselves are a single ribbon bent to flex a bit.
I figure in my case to much flexing of a the heavier plug with the weight of the coiled cord (Sony MDR-7505 Headphones) caused it to mash inward as I walked around. I'll never know for sure.
I hope it is just lint in the OP's case. If not at least parts are available. Non OEM parts are even less then what I paid. That or just wait for the repair done by Samsung.
_Kippo_ said:
That's a possibility, albeit a slim one. I used a jewelers loop in my case. Inside are multiple contact pins. Not all are used for sound. One of my pins was 'pushed' inward. That's why jiggling the plug causes a temporary solution. After I removed the original part I dissected it. The pins are set into the molded plastic as a single piece. The pins themselves are a single ribbon bent to flex a bit.
I figure in my case to much flexing of a the heavier plug with the weight of the coiled cord (Sony MDR-7505 Headphones) caused it to mash inward as I walked around. I'll never know for sure.
I hope it is just lint in the OP's case. If not at least parts are available. Non OEM parts are even less then what I paid. That or just wait for the repair done by Samsung.
Click to expand...
Click to collapse
Hmm, I think i'm starting to have the same issue as you. When I had my LG i had the issue with the plug and lint.. it seems this time with the S3 it's just not as well made. Where would you be purchasing the part from? I would consider fixing it on my own..
arctic84 said:
Have you guys tried cleaning out the headphone jack? Last time I had issues I had a little bit of lint stuck at the bottom and couldn't insert the headphone jack all the way in. Give it a shot and shine a light in, hopefully the issue you guys are having will just be a little lint!
Click to expand...
Click to collapse
Unfortunately, I have the same problem, I will try to follow your method of
Thank you!
Using the Galaxy Nexus and I had just purchased the Klipsch s4a earbuds (amazing purchase for anybody who's an audio lover without incredibly deep pockets) and the audio kept cutting unless I had the jack placed in a specific manner --which is impossible to keep in a jacket, so I came across this thread and wondered how the hell lint can get into such a small hole. I checked by digging a toothpick till the end and scraping out a massive chunk.
Earbuds work amazingly now.
Thank you XDA,
-Aero
Aerolith514 said:
Thank you!
Using the Galaxy Nexus and I had just purchased the Klipsch s4a earbuds (amazing purchase for anybody who's an audio lover without incredibly deep pockets) and the audio kept cutting unless I had the jack placed in a specific manner --which is impossible to keep in a jacket, so I came across this thread and wondered how the hell lint can get into such a small hole. I checked by digging a toothpick till the end and scraping out a massive chunk.
Earbuds work amazingly now.
Thank you XDA,
-Aero
Click to expand...
Click to collapse
I'm having the same problem, but for me it's worse when the headphones go too far down. In other words I intentionally put some tiny bits of paper into the hole and now it doesn't cut out as easily. But still if I move the plug too far to one side it'll cut off, which is really annoying when it's in my pocket and I occasionally bump the chord plug with my hand. I generally use iphone earbuds. I've read that the samsung jacks are a slightly different size than standard. This might contribute to the problem.
baillou2 said:
I'm having the same problem, but for me it's worse when the headphones go too far down. In other words I intentionally put some tiny bits of paper into the hole and now it doesn't cut out as easily. But still if I move the plug too far to one side it'll cut off, which is really annoying when it's in my pocket and I occasionally bump the chord plug with my hand. I generally use iphone earbuds. I've read that the samsung jacks are a slightly different size than standard. This might contribute to the problem.
Click to expand...
Click to collapse
Where did you read that Samsung jacks are a different size? I have used several different 3rd party headphones and have not had a single issue. They all fit and work perfectly.
If anything is made with a different size, I'd be much quicker to suspect Apple before Samsung. They love building proprietary hw so people will be forced to do things their way!
Have you tried a different brand of headphones? It is possible the jack itself is messed up somehow too though.
Sent from my SGH-T999L using xda premium
DocHoliday77 said:
Where did you read that Samsung jacks are a different size? I have used several different 3rd party headphones and have not had a single issue. They all fit and work perfectly.
If anything is made with a different size, I'd be much quicker to suspect Apple before Samsung. They love building proprietary hw so people will be forced to do things their way!
Have you tried a different brand of headphones? It is possible the jack itself is messed up somehow too though.
Sent from my SGH-T999L using xda premium
Click to expand...
Click to collapse
Honestly I've only tried my old and new iphone earbuds. Both have the same problem, but what I discovered by shaving the plastic away from the tip of the jack is that the further in it goes the more it cuts off, hence shoving paper into the hole to keep it from going in too far.
Another thing I did notice is that this problem started when the headphones became much looser. When I first bought the SGS3 I had to really push hard to get the headphones into the phone. I could literally drop the phone from my pocket and it wouldn't detach and would just dangle from my ears. Now it comes out really easily. Clearly something isn't gripping well enough. That seems to be the real issue I guess, but I have no idea how to get in there and fix it. I don't want to risk breaking my phone trying to take it apart.
sounds like the inside of the jack is messed up. When you were having to push hard to put them in, it most likely bent or wore out the part it snaps into over time.
Only real solution to that, that I can think of, would be to replace the jack I'm afraid.
Sent from my SGH-T999L using xda premium

[Q] Audio Jack cover dislodged inside the jack

My ZL is about 2 weeks old, and i tried to put in the headphones in it, but somehow, it seems like the rubber black cover that is inside the audio jack pushed down, and is now causing a barrier between any headphones i put in and the bottom of the audio jack.
I can't use phone in bluetooth mode, as phone thinks there are headphones in it, probably because of that rubber part touching the base of the audio jack. Please help, i am unsure what to do, i tried to fish it out but it seems to be stuck in it well. If i try to put in headphones, it just won't go all in, and the headphones don't work .
This happened to my Sony Vaio laptop a few years back. I used tweezers to pull it back out and was able to fix the headphone being detected. It took a long time though Good luck!

HTC earphones stops working after using them for a while!

My HTC earphones won't output audio to my left plug.
This is the third pair I've gone through as all the previous earphones had the same fault. And it's always the left plug that stops working.
Are the HTC branded earphones really that bad?! I'm going to buy myself some quality earphones than wait once again a week to get another pair of soon to be faulty earphones.
Has this happened to someone else?
I would be inclined to think that this is connector problem, not the ear plugs. I have used the original plugs for just over a year with no problems whatsoever.
Sent from the bottom of my underpants
Just tested a bunch of other earphones, all of them work.
Something is wrong with the plugs because they work sometimes if held in a special way. My father pointed out that it could be a fault that occurs while the phone is in the pocket. However I never put my phone in my pocket while listening to music.
DeniCevap said:
Just tested a bunch of other earphones, all of them work.
Something is wrong with the plugs because they work sometimes if held in a special way. My father pointed out that it could be a fault that occurs while the phone is in the pocket. However I never put my phone in my pocket while listening to music.
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Click to collapse
I don't think it will be the phones, try some pure alcohol or similar cleaning fluid on earbud jack and phone socket
Interesting, I had the exact same thing. I just ordered a new pair off amazon about 3 weeks ago. They were working perfect one day then the next time I went to use them the left one didn't make the slightest sound at all

headphone jack problem star n9800

I've had Samsung's in the past but decided to take a chance to buy the above phone due to cost saving.
The supplied earphones work perfectly though they are bigger than the bud type supplied with galaxy phones so they hurt my ears after a short period.
I've tried plugging in my old and a new set of Samsung headphones but they at first make a deep buzzing sound with low sound coming through, after moving jack around and pulling out a bit the sound works but as soon as I let go the sound goes back to buzzing again.
After inspecting the jack plugs I noticed that they are quite different, one is bigger than the other and the rubber rings are in differing points - until now I never new that jack sizes were different. I've attached a picture of them together (gold are Samsung)
my question is can I get a pair of bud type headphones with the larger plug? if so what do I look for?
I thought I'd ask hear before considering Bluetooth headsets.
thanks in advance.
same problem
I got the exact same problem and also discovered that if you remove the case, the smaller headphone jack will fit. Although this is not a solution. Sometimes i just loosen up the case a little on the area of the headphone jack so that it does fit. I'm looking foor a bigger jack now too.
rincal said:
I've had Samsung's in the past but decided to take a chance to buy the above phone due to cost saving.
The supplied earphones work perfectly though they are bigger than the bud type supplied with galaxy phones so they hurt my ears after a short period.
I've tried plugging in my old and a new set of Samsung headphones but they at first make a deep buzzing sound with low sound coming through, after moving jack around and pulling out a bit the sound works but as soon as I let go the sound goes back to buzzing again.
After inspecting the jack plugs I noticed that they are quite different, one is bigger than the other and the rubber rings are in differing points - until now I never new that jack sizes were different. I've attached a picture of them together (gold are Samsung)
my question is can I get a pair of bud type headphones with the larger plug? if so what do I look for?
I thought I'd ask hear before considering Bluetooth headsets.
thanks in advance.
Click to expand...
Click to collapse

Headphones easily pull out of Audio jack

My headphones pull out of my audio jack very easily, too easily. I also tried cleaning out my audio jack too, but it didn't help very much. Any suggestions on what to do about this problem. Anybody else experiencing this?
Are you using a case or does it also happen when you don't use one?
It happens even when I don't use one.
This happened to me too quite recently, was really bummed since the phone was going really well for almost 2yrs, turns out it was just lint from my pocket building up in the jack and getting mashed in by the 3.5mm plug. Got a toothpick and pulled it out in a clump, hasn`t missed a beat since. Of course the other problem could be the headphones themselves, try to replicate the issue with another set if you can and if they`re an expensive headphone you can re-terminate them or have an electronics store do it for you!

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