SmartWorld not working - G4 Q&A, Help & Troubleshooting

Hey guys, I won a G4 trial edition (input jealousy here) and it's been great, but I am having issues with SmartWorld. When I try to download something, for instance a theme, it says my device is not supported. Has anyone else had this issue? Or maybe its just because I have the trial unit?

I also have a trial edition and am unable to install anything from Smartworld. Actually, United States isn't even an option for me to select either lol. I'm guessing because it's not officially release yet here?

Jyro275 said:
I also have a trial edition and am unable to install anything from Smartworld. Actually, United States isn't even an option for me to select either lol. I'm guessing because it's not officially release yet here?
Click to expand...
Click to collapse
I have the International H815 (recently purchased from reputable seller) and have the same issue. It seems that Smartworld detects the IMEI or model number and then doesn't even give an option for the US and I can't find any way around that.

MementoM said:
I have this same issue. Would also like to know if anybody was able to get this working.
Click to expand...
Click to collapse
i live in greece and had no problem to register.i just choose united kingdom.the trick for me was to give my google mail(.com) and not my yahoo mail(.gr).when you open the app through the phone go and choose a theme,the app will ask you to sign in but just under t there are 3 option.the one i choose was to create a new acount.then a screen popped out with region(europe,asia etc) i choose europe,after that united kingdom.i endered my google account and then a message came asking me to verify the account through my e-mail.just to inform you there tons of apps and things to see in there.i was 3 hours playing with this smartworld.

I registered my H815 for smart world using my gmail account ( I live in Ireland) and when I tried to download a theme it persistently comes up with "unsupported country". I've contacted LG customer support who replied quickly looking for me to confirm my imei, place of purchase etc then a day or so later another response saying how strange this is and that they have escalated the problem to tech dept but have heard nothing since..........The saga continues!
When (if) I receive any further information from LG I'll update here.
Cheers.
Eoin.

Same problem. Asks to log in before downloading. Then gives "unsupported country".
Any ideas guys?

leijonasisu said:
Same problem. Asks to log in before downloading. Then gives "unsupported country".
Any ideas guys?
Click to expand...
Click to collapse
I have H815 and I'm in Argentina. I brought my LG in USA; it's the international version. It's working perfectly fine, but the Smart World application does not have Argentina as a country option, so I cannot use it, which is strange anyway because the phone operators already offer the G4 in country...any though?

greyhulk said:
I have the International H815 (recently purchased from reputable seller) and have the same issue. It seems that Smartworld detects the IMEI or model number and then doesn't even give an option for the US and I can't find any way around that.
Click to expand...
Click to collapse
My G4 died on me due to the bootloop issue and, as of now, LG will not fix it since it's an international edition. I was able to get smartworld to work. I registered with a different e-mail address and chose a different country (I believe I chose Korea). I was sent the verification e-mail then went into smartworld and I could get fonts and everything else that was there. The only thing is that some of the menus are in Korean so I just clicked until I saw something I wanted.

Related

[Q] SHV-E250K issue

Hey Guys..
I recently purchased an SHV-E250K phone from Korean.
Everytime i boot it up, it shows that Olleh Logo, instead of the samsung logo
Looking around i found out that it is "still locked by a contract for one of the korean mobile providers"
I dont know if thats try or not, but some apps that i have on my phone, still display korean language, even though i was able to change the default language and keyboard to English US
I currently live in the Netherlands, so when i try and access my voicemail from the Dialpad, the icon of the tape or wheel (or whatever u call it) next to the number 1, is not there. So when i keep pressing the number 1 button, it asks me to create a speed dial shortcut thing. I know it should ask me to enter my VM number, but it doesnt in my case
In relation to that, when i receive a call, and i reject the call, it automatically hangs up on the caller, not forward the caller to my VM
i have been struggeling with this for almost a month now (since i got the phone), i even emailed samsung support in Korea, they cant help.
I was able to root the phone successfully, no issues there, and i was able to install triangle away, and all that good stuff, but for the life of me, i cant find anywhere to fix the issue that i have.
i am really desperate to get this fixed, so any help on how to get rid of this whole crappy OLLEH thing on my phone, i would greatly apprecaite it.
thanks
Thanks
I've been working with an Olleh E250K in the US for a while. I had to unlock it and this worked for me.
http://www.unlocksamsungonline.com/unlockbycodes_alt1.php?utm_expid=3836263-3
Rooting it is hard though...
dotvezz said:
I've been working with an Olleh E250K in the US for a while. I had to unlock it and this worked for me.
http://www.unlocksamsungonline.com/unlockbycodes_alt1.php?utm_expid=3836263-3
Rooting it is hard though...
Click to expand...
Click to collapse
Thanks for the info. But what I found out is that the phone was already unlocked, just it had that olleh stupid rom that displayed their logo at boot up. I managed to get rid of it by installing another rom. But the issue still is that I cant reject calls and get them to vm. Instead it hangs up on the caller. Still reaserching a solution for that.
Does urs do the same?
Sent from my E250K usind xda-developers app.
any feedback is highly appreciated.. This issue is driving me nuts now
valkmanb said:
any feedback is highly appreciated.. This issue is driving me nuts now
Click to expand...
Click to collapse
Have you solved this yet?
When you root your device you can change it to anything you want. it's call Bootloader Animation.
There are some apps on the Play Store that will do this, and some guides online for how to make your own.
I changed mine to the game Portal boot animation instead of the olleh logo.
I, on the other hand, am in the situation you thought you were in. I have a Note 2 SHV-E250K that is SIM locked, and I need it unlocked before I leave for the USA (in 2 months from now).
any ideas on how to do this?
dotvezz said:
I've been working with an Olleh E250K in the US for a while. I had to unlock it and this worked for me.
http://www.unlocksamsungonline.com/unlockbycodes_alt1.php?utm_expid=3836263-3
Rooting it is hard though...
Click to expand...
Click to collapse
I tried your link, but it seems to be non-existent now. I also searched on the unlocksamsungonline site, as well as others, and I cannot seem to find the Note ii Korean olleh model on any of them. And sorry to contradict you, but I found rooting it to be very easy with CF Auto Root.
Might you or anyone else have some suggestions or advice for how I can Unlock the SIM and whatever else I need to do to prepare my Note2 for use in the USA?
Thank you in advance!
-Robert
IceRapture said:
Have you solved this yet?
When you root your device you can change it to anything you want. it's call Bootloader Animation.
There are some apps on the Play Store that will do this, and some guides online for how to make your own.
I changed mine to the game Portal boot animation instead of the olleh logo.
I, on the other hand, am in the situation you thought you were in. I have a Note 2 SHV-E250K that is SIM locked, and I need it unlocked before I leave for the USA (in 2 months from now).
any ideas on how to do this?
Click to expand...
Click to collapse
hey man..
no I have not solved it yet.. still with the VM issue, everything else is working/fixed
when I bought by phone from Korea, it was already unlocked, so unlocking this baby would be out of my knowledge.. sorry man
I heard though.. the K model, like urs and mine, are the most difficult to unlock in comparison to the S and the L
on a side note.. do they sell over there the digitizer and screen for the K model?
thanks
valkmanb said:
hey man..
no I have not solved it yet.. still with the VM issue, everything else is working/fixed
when I bought by phone from Korea, it was already unlocked, so unlocking this baby would be out of my knowledge.. sorry man
I heard though.. the K model, like urs and mine, are the most difficult to unlock in comparison to the S and the L
on a side note.. do they sell over there the digitizer and screen for the K model?
thanks
Click to expand...
Click to collapse
I'm not sure what you mean by digitizer, nor which location? from fixing a friend's iPhone, i remember that term being used for screens, which was her (my friend's) issue. I did a google search, and the wacom S-Pen came up it digitizer as well. If you are talking about Korea as the location, and the digitizer is, or it for S-Pen? then yes. a replacement for a cracked screen? I'm 99% sure they do. Screen protector? of course. if it was made for the samusng phone, it can easily be found in Korea at both the samsung service centers and the private fixing shops.
As for your boot animation logo;
Is your phone rooted?
- if yes, then download a Boot Animation app from google Play store, and choose one you like. most of the apps will work automatically. the samsung file system is slightly different than other android phones, so consistency is not guaranteed.
- if still yes, a second alternative is to make and inject a boot animation yourself. this guide should help get you started http://forum.xda-developers.com/showthread.php?t=1971828
-if no, then get it rooted so you can do these things. CF Auto Root worked best for me. find your device model here http://autoroot.chainfire.eu/ download the .tar and flash with Odin.
assuming you are in the USA, do you think an AT&T store or Sprint or (etc...) can unlock it for me when I arrive?
IceRapture said:
I'm not sure what you mean by digitizer, nor which location? from fixing a friend's iPhone, i remember that term being used for screens, which was her (my friend's) issue. I did a google search, and the wacom S-Pen came up it digitizer as well. If you are talking about Korea as the location, and the digitizer is, or it for S-Pen? then yes. a replacement for a cracked screen? I'm 99% sure they do. Screen protector? of course. if it was made for the samusng phone, it can easily be found in Korea at both the samsung service centers and the private fixing shops.
As for your boot animation logo;
Is your phone rooted?
- if yes, then download a Boot Animation app from google Play store, and choose one you like. most of the apps will work automatically. the samsung file system is slightly different than other android phones, so consistency is not guaranteed.
- if still yes, a second alternative is to make and inject a boot animation yourself. this guide should help get you started http://forum.xda-developers.com/showthread.php?t=1971828
-if no, then get it rooted so you can do these things. CF Auto Root worked best for me. find your device model here http://autoroot.chainfire.eu/ download the .tar and flash with Odin.
assuming you are in the USA, do you think an AT&T store or Sprint or (etc...) can unlock it for me when I arrive?
Click to expand...
Click to collapse
location I am referring to, you are in seoul
Digitizer, is what every phone has.. you have the screen, and right below it is the digitizer. For our phones, if you will replace the screen, you would have to replace the digitizer also (which normally are glued together)
my screen is cracked, and I need the screen with the digitizer. The Samsung repair place her say they don't have the digitzer/screen for my phone because the K model has the tv antenna, and it is only for the Korean model. The European model (I live in the Netherlands) does not have that antenna
as for the bootanimation.. that was fixed long time ago.. it was part of the ROM.. Stupid Olleh company added it as part of the ROM
So that got fixed, I now have the stock Samsung bootanimation, and the ROM is all English, nothing is Korean. Except that my phone is Korean
The issue I am having still is the voicemail forward when I reject the call.
I tried everything.. but that's cool.. I am getting close of finding a resolution to fix this issue.. That's why I waited that long and search all over this forum until I found a lot of answers to my questions, including for the issue that I am having
in regards to the digitizer/screen
they told me here that the only way is to get that kit from korea.. is there a way for you (since you are in Seoul) to find out for me please which place has those and if they would ship internationally ?
Thanks
valkmanb said:
location I am referring to, you are in seoul
The issue I am having still is the voicemail forward when I reject the call.
in regards to the digitizer/screen
they told me here that the only way is to get that kit from korea.. is there a way for you (since you are in Seoul) to find out for me please which place has those and if they would ship internationally ?
Thanks
Click to expand...
Click to collapse
Ah ok, I fully understand now.
Sorry I'm unsure of how to get the voicemail to work... I'm usually good at those kinds of things, but I haven't needed voicemail here, so i have yet to experience that...
Yes there are many locations that sell the screen and digitizer, shipping internationally is the hard part...
I think one of your best options would be to checkout a website called GMarket (korean version of amazon, has an english translation) im pretty sure they ship internationally, some of it is still in korean... you might need the help of a korean.
Another one is auction.co.kr but this one is all on korean last time i saw it.
Next time i head to an electronics market here, i'll ask for you and post back here if they can ship it to you.
thank you.. I will try those site, and I appreciate it if you can please, about checking an electronic store, or even a Samsung repair center.. just to make sure to get an original part for the phone, if you know what I mean
thanks
hi guys, I'm new here.. does anyone know where I can find custom rom for galaxy note 2 korean version... shv e250k..
please.. any body help me..
thanks before
febry js said:
hi guys, I'm new here.. does anyone know where I can find custom rom for galaxy note 2 korean version... shv e250k..
please.. any body help me..
thanks before
Click to expand...
Click to collapse
everything you need it here
http://forum.xda-developers.com/showthread.php?t=1936433
]
recently just rooted and flash custom recovery to the same E250K phone
febry js said:
hi guys, I'm new here.. does anyone know where I can find custom rom for galaxy note 2 korean version... shv e250k..
please.. any body help me..
thanks before
Click to expand...
Click to collapse
the link above is good.. and also.. the search option is your best friend.. thats what i used when i signed up in this site.. good luck
febry js said:
hi guys, I'm new here.. does anyone know where I can find custom rom for galaxy note 2 korean version... shv e250k..
please.. any body help me..
thanks before
Click to expand...
Click to collapse
Hi, I hope this helps... I think you can flash at&t roms to shv e250s/l/k provided that you also flash JS kernel.
I can't post the link, but you can go ahead and google it.
Sent from my SHV-E250K using xda app-developers app
not just the sj kernel, but you CANT flash the modem, otherwise you will brick the phone.. so you would need to choose NO for modem
Note2 Olleh need to root and unlock usim personalisazation
valkmanb said:
Hey Guys..
I recently purchased an SHV-E250K phone from Korean.
Everytime i boot it up, it shows that Olleh Logo, instead of the samsung logo
Looking around i found out that it is "still locked by a contract for one of the korean mobile providers"
I dont know if thats try or not, but some apps that i have on my phone, still display korean language, even though i was able to change the default language and keyboard to English US
I currently live in the Netherlands, so when i try and access my voicemail from the Dialpad, the icon of the tape or wheel (or whatever u call it) next to the number 1, is not there. So when i keep pressing the number 1 button, it asks me to create a speed dial shortcut thing. I know it should ask me to enter my VM number, but it doesnt in my case
In relation to that, when i receive a call, and i reject the call, it automatically hangs up on the caller, not forward the caller to my VM
i have been struggeling with this for almost a month now (since i got the phone), i even emailed samsung support in Korea, they cant help.
I was able to root the phone successfully, no issues there, and i was able to install triangle away, and all that good stuff, but for the life of me, i cant find anywhere to fix the issue that i have.
i am really desperate to get this fixed, so any help on how to get rid of this whole crappy OLLEH thing on my phone, i would greatly apprecaite it.
thanks
Thanks
Click to expand...
Click to collapse
SHV-E250K
dial 319712358
password : 774632
this will open a hidden kt menu,, but still can hlep to solve the “ussd code running” error.. i cannot run any ussd codes in my note2. i can use any sim to call msg 3g etc… but cannot use ussd codes like *12345# etc.. so i cannot use the code
to Go to ServiceMode by dialling *#197328640#.
but after entering shows ussd code running..
how can i correct this, My cellphone tracker is switched off too.. Note2 is running on 4.3 android, olleh version of note2..SHV E250k , firmware is E250KKKUENC3.
As well another problem is i tried to change usim pin, but after entering two times defauld 1234 , the phone cannot unlock and has one more try left, i hard reset the phone but it shows still the same..
usim personalization to {dont require password to use other usim} also is locked with a password.
How can i open those…. Will a rooting solve these problems, I also want to remove the olleh screen that appears when phone starts.
ThankYou, good day
thankYou again
May I know have u got custom rom also i have some doubts if u could ans pls , thankYo
febry js said:
hi guys, I'm new here.. does anyone know where I can find custom rom for galaxy note 2 korean version... shv e250k..
please.. any body help me..
thanks before
Click to expand...
Click to collapse
May i know have u found the custom rom you was lookng, will it be clear of olleh if i flash custom rom again.. Was u able to root this phone..
how can i unlock usim personalization and solve ussd running error in SHV E250K
SHV-E250K
dial 319712358
password : 774632
this will open a hidden kt menu,, but still can hlep to solve the “ussd code running” error.. i cannot run any ussd codes in my note2. i can use any sim to call msg 3g etc… but cannot use ussd codes like *12345# etc.. so i cannot use the code
to Go to ServiceMode by dialling *#197328640#.
but after entering shows ussd code running..
how can i correct this, My cellphone tracker is switched off too.. Note2 is running on 4.3 android, olleh version of note2..SHV E250k , firmware is E250KKKUENC3.
As well another problem is i tried to change usim pin, but after entering two times defauld 1234 , the phone cannot unlock and has one more try left, i hard reset the phone but it shows still the same..
usim personalization to {dont require password to use other usim} also is locked with a password.
How can i open those…. Will a rooting solve these problems, I also want to remove the olleh screen that appears when phone starts.
ThankYou, good day
thankYou again

[Q] LG G3 Smartworld apk

Hi, I have just purchased a LG G3 from Korea, its the LG F400S and it works fine, except the fact that I cant get into LG Smartworld app, well, I can get into it, it gives me the option of Korea location only, I am unable to change my location to UK in order for me to be able to understand it, how can I get around this, I have tried installing an .apk file but it wouldnt let me install, it said installation unsuccessful, does anyone have any idea on this, I would really appreciate your help on this.
Thanks in advance.
dljitx
Same here
I also need to figure out how to get that working in english. I installed the VDTSuper light rom... Still no option in the LG smartworld app for any other regions.. just korean!
I then tried downloading it from their website directly, but they said my phone was unsupported!! I guess thats due to the rom.
If anyone knows how and has done it before, please share.
Cheers
It can be done, and used outside of Korea...
However the requirement is that you create an LG SmartWorld account that *thinks* you are in the Korean market. You will need access to a Korean cell phone number (as that is part of the registration process).
If anyone is visiting Korea on a rented Korean SIM, you might be able to activate it that way. I was fortunate enough to have some connections there who were kind enough to let me quickly borrow their phone # for the verification process.
After that, you should be able to login regardless of your physical location, as long as it thinks your account is Korean.
On the LG SmartWorld registration screen, it explicitly states (in Korean) that the service is only available there for now.
Hope this helps
Could this work with a vpn??? Set it to be in Korea or still need phone number from korea?
Sent from my SM-N900P using Xparent BlueTapatalk 2
Epix4G said:
Could this work with a vpn??? Set it to be in Korea or still need phone number from korea?
Sent from my SM-N900P using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
Not quite. The actual LG SmartWorld registration process requires you to enter in a Korean cell phone # to fully complete the registration. A Korean VPN would definitely help during registration, but you still need a valid Korean cell # to register. Most cell #'s there are 8 digits behind the "area code/region code" digits.
Thanks very much for the info, will try and getnanKorean cell number to do the registration, i will let you know how i get on
Sent From my LG G3 F400K using Tapatalk Pro
dljitx said:
Hi, I have just purchased a LG G3 from Korea, its the LG F400S and it works fine, except the fact that I cant get into LG Smartworld app, well, I can get into it, it gives me the option of Korea location only, I am unable to change my location to UK in order for me to be able to understand it, how can I get around this, I have tried installing an .apk file but it wouldnt let me install, it said installation unsuccessful, does anyone have any idea on this, I would really appreciate your help on this.
Thanks in advance.
dljitx
Click to expand...
Click to collapse
Hi.. Try this but your phone MUST be rooted..
http://forum.xda-developers.com/lg-...mart-world-global-f400x-t2840614#post54769824
or
http://forum.xda-developers.com/showthread.php?t=2547898

[Help] Indian Apps not working on TMobile S4

Good evening all,
I have a friend who possesses a T Mobile Galaxy S4. He purchased this phone while he was on onsite assignment in USA.
Now he's come back to India and he's using this phone here.
The issue with his phone is, whenever he tries to download regional apps (Indian apps like Tata Sky, mIndicator etc.), play store does not allow him to download and he receives the same message that everyone else who try to download US specific apps from non US locations.
Could anyone let me know whether the issue is with hardware or Google Account?
If the issue is with Google Account, could you please tell me how to get rid of this issue?
PS: He is also planning to flash CM11 and asked me for help. Do I need to unlock the bootloader of TMo GS4 before flashing CM11 or Paranoid Android?
satish0101 said:
Good evening all,
I have a friend who possesses a T Mobile Galaxy S4. He purchased this phone while he was on onsite assignment in USA.
Now he's come back to India and he's using this phone here.
The issue with his phone is, whenever he tries to download regional apps (Indian apps like Tata Sky, mIndicator etc.), play store does not allow him to download and he receives the same message that everyone else who try to download US specific apps from non US locations.
Could anyone let me know whether the issue is with hardware or Google Account?
If the issue is with Google Account, could you please tell me how to get rid of this issue?
PS: He is also planning to flash CM11 and asked me for help. Do I need to unlock the bootloader of TMo GS4 before flashing CM11 or Paranoid Android?
Click to expand...
Click to collapse
I can't help you on the regional apps, but as the bootloader goes; it isn't locked in the first place regardless of what Android version you're on.
lordcheeto03 said:
I can't help you on the regional apps, but as the bootloader goes; it isn't locked in the first place regardless of what Android version you're on.
Click to expand...
Click to collapse
Thanks.
The issue is similar to what non US users face when they try to download US specific apps. Just in reverse.
Is there any option in Google Account details that needs changing?

NFC available?

Hi I can't find if there is NFC conection.
Best regards
Specs say that it's included.
No working Google pay on the Chinese ROM.
Thanks!, finally I saw that Global versión has NFC, Great!!
Got the global version and even if NFC is on. Its not working. No Google pay or anything else...
Psylou said:
Got the global version and even if NFC is on. Its not working. No Google pay or anything else...
Click to expand...
Click to collapse
I have the US version. Is that the same as the global version? I setup Google Pay and I tried to pay at Jersey Mike's (3 attempts) and each time the terminal gave an error "Please select only one payment card." My previous Pixel 4 XL worked perfectly at the same terminal. I'll have to test at another retail store to see if it works.
mhajii210 said:
I have the US version. Is that the same as the global version? I setup Google Pay and I tried to pay at Jersey Mike's (3 attempts) and each time the terminal gave an error "Please select only one payment card." My previous Pixel 4 XL worked perfectly at the same terminal. I'll have to test at another retail store to see if it works.
Click to expand...
Click to collapse
Thank you! I thought my nfc is broken and I have to RMA right away. I got the same thing now. Managed to scan nfc cards with an nfc scanner. I tried it at ALDI (german supermarket) literally nothing happened. But at another store it said the same as yours but more like "Only one card at once please". Like it detects mor than one nfc tag. Well I'm just glad its not hardware problems.
Still experiencing problems with higher distance. I was able to have my Galaxy S9+ about 10 cm away from the terminal and it worked. The Cards have to be hold right against the phone for about 10 seconds to get detected.
I'm going to try at another terminal and then I'll let you guys know here whether or not it works. My guess is we'll have to contact support and report it. Who knows if it'll ever get fixed though.
I had a issue to with NFC today trying to use it very weird
Sent from my NX659J using Tapatalk
Hi, same as yours but more like "Only one card at once please". This phone needs an update just now!!.
Model 8g128gb global.
Guys I reported the issue to RedMagic support and sent feedback to Google Pay. I linked this thread for details. Not sure if it'll ever get fixed but it seems NFC works on this device, but sadly Google Pay is completely messed up.
I got the exact same error with NFC in North America. It says use only 1 card not 2. Payment is rejected. Same error all else have on North America / Global firmware. China ROM has no NFC settings available even though it has the same hardware...
Hello! I just found out out that NFC is not available in chinese models. Can anyone tell me if I can solve this by flashing an EU rom? Or there is no hardware for NFC at all? Thanks!
Hi no NFC antena in cn device, sorry.
It worked the first time with Global Rom 4.09 but the second time on another terminal it had the same issue as before. (only one card please)
Hi There
Today I try to use NFC on a BUS and nothing happends. The terminal dind't detect the phone...
Anyone else have this issue?
Thanks

Question [HELP] Call Screening Setup Issues

I'm having issues getting past the "Download a language update to finish setting up Call Screen", been trying for the last 48 hours.
Clicking it returns "The update isn't ready yet, wait a few minutes and try again"
Phone: Pixel 6 Pro
Google Phone Version: 72.0.406921769-publicbeta-pixel2021
Service provider: EE
Country: UK
The odd part is, using the Public Beta version on my Pixel 5, I set up Call Screening without any issue, downloaded, followed prompts and done.
I've had a look at a few threads referencing Call Screening and I've checked the following...
GBoard Language: English (UK)
System Language: English (UK)
Google Assistant Language: English (UK)
Google Account Language: English (UK)
I've tried deleting cache and storage for the Phone app multiple times yet still fails with the above error.
I've tried doing it on WiFi and on 4G, end result is the same.
Any ideas I'd appreciate...
is there a public beta on the Pixel 6 Pro? Where is that from?
wilbur-force said:
is there a public beta on the Pixel 6 Pro? Where is that from?
Click to expand...
Click to collapse
Just enrol into the Beta via Play Store and that's the version you get. (On Pixel 6 or Pixel 6 Pro)
Default version is 72.0.406921769-pixel2021
Public Beta version is 72.0.406921769-publicbeta-pixel2021
I don't think there's any difference between these two versions, it's just that I was enrolled into the Beta on my Pixel 5 and it carried across.
Thanks - i was on Beta on Pixel 5. assumed it would have rolled that over .... assume nothing
My issue is still open for anyone new to the thread. Hoping someone can help.
Have the same issue on Pixel 6 Pro in Ireland. Pixel 2XL worked fine before moving to 6.
I don't even see the option for Call Screening - Pixel 6 Pro, UK, ID Mobile.
Forgive my ignorance, but is this related to the automatic call screening or just manual call screening - or all of the above? According to this article Google rolls out Call Screen to seven more countries — but there's a catch:
Google Pixel owners in more countries can now filter out robocalls, albeit manually.
Click to expand...
Click to collapse
roirraW edor ehT said:
Forgive my ignorance, but is this related to the automatic call screening or just manual call screening - or all of the above? According to this article Google rolls out Call Screen to seven more countries — but there's a catch:
Click to expand...
Click to collapse
Yep, it's related. We're trying to enable Manual Call Screening.
@OP, sorry for small OT, but can you tell me if you can see the Caller ID (company name showing instead of number) when you are on 5G/4G? This is not working on the Pro 6 for me if I'm not of WiFi. It's like the phone cuts off any Internet access when it has call incoming...
masterofp said:
@OP, sorry for small OT, but can you tell me if you can see the Caller ID (company name showing instead of number) when you are on 5G/4G? This is not working on the Pro 6 for me if I'm not of WiFi. It's like the phone cuts off any Internet access when it has call incoming...
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Haven't tested it yet since I keep resetting Settings in an attempt to get Call Screening working.
MrAmos123 said:
Haven't tested it yet since I keep resetting Settings in an attempt to get Call Screening working.
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I spoke to Google tech support yesterday, they kept claiming this is still not available outside US, Canada and Japan...
I suspect its a slow roll out.
I still not got it working.
masterofp said:
I spoke to Google tech support yesterday, they kept claiming this is still not available outside US, Canada and Japan...
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Manual screen calling is working fine with my phone, central Europe. So the rep is definitely clueless. But all Level 1 reps are clueless, you could also say useless, but don't do that, that's rude.
Morgrain said:
Manual screen calling is working fine with my phone, central Europe. So the rep is definitely clueless. But all Level 1 reps are clueless, you could also say useless, but don't do that, that's rude.
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I fairness, this also applies to 90% of the users
masterofp said:
I spoke to Google tech support yesterday, they kept claiming this is still not available outside US, Canada and Japan...
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I spoke to them and confirmed it was and they told me what to troubleshoot and if it didn't work then to wait 48 hours.
Works fine for me in the UK but I has to set all my languages to English UK and then clear cache and storage on contacts then reboot and it worked after that.
Call Screen option has been updated recently to this now. The 'Voice' option appears but still fails to download the language pack when I click it.
When I receive a call the "Call Screen" option appears but clicking it doesn't do much, doesn't transcribe what they say and the Accept/Decline call buttons don't work at all.
Does anyone have any idea on how to complete the setup so the feature works correctly?
I am experiencing exactly the same problem as you... did you find a solution for this?
sordidone said:
I am experiencing exactly the same problem as you... did you find a solution for this?
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As of a few days ago it was magically configured.
My suggestion to you would be not to reset the app/cache, be in the beta and just leave it.
After 1 to 2 weeks it should configure. It takes time... I don't know why, but it took me a while.

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