Develop Bugs

[Q] SHV-E250K issue

Hey Guys..
I recently purchased an SHV-E250K phone from Korean.
Everytime i boot it up, it shows that Olleh Logo, instead of the samsung logo
Looking around i found out that it is "still locked by a contract for one of the korean mobile providers"
I dont know if thats try or not, but some apps that i have on my phone, still display korean language, even though i was able to change the default language and keyboard to English US
I currently live in the Netherlands, so when i try and access my voicemail from the Dialpad, the icon of the tape or wheel (or whatever u call it) next to the number 1, is not there. So when i keep pressing the number 1 button, it asks me to create a speed dial shortcut thing. I know it should ask me to enter my VM number, but it doesnt in my case
In relation to that, when i receive a call, and i reject the call, it automatically hangs up on the caller, not forward the caller to my VM
i have been struggeling with this for almost a month now (since i got the phone), i even emailed samsung support in Korea, they cant help.
I was able to root the phone successfully, no issues there, and i was able to install triangle away, and all that good stuff, but for the life of me, i cant find anywhere to fix the issue that i have.
i am really desperate to get this fixed, so any help on how to get rid of this whole crappy OLLEH thing on my phone, i would greatly apprecaite it.
thanks
Thanks

I've been working with an Olleh E250K in the US for a while. I had to unlock it and this worked for me.
http://www.unlocksamsungonline.com/unlockbycodes_alt1.php?utm_expid=3836263-3
Rooting it is hard though...

dotvezz said:
I've been working with an Olleh E250K in the US for a while. I had to unlock it and this worked for me.
http://www.unlocksamsungonline.com/unlockbycodes_alt1.php?utm_expid=3836263-3
Rooting it is hard though...
Click to expand...
Click to collapse
Thanks for the info. But what I found out is that the phone was already unlocked, just it had that olleh stupid rom that displayed their logo at boot up. I managed to get rid of it by installing another rom. But the issue still is that I cant reject calls and get them to vm. Instead it hangs up on the caller. Still reaserching a solution for that.
Does urs do the same?
Sent from my E250K usind xda-developers app.

any feedback is highly appreciated.. This issue is driving me nuts now

valkmanb said:
any feedback is highly appreciated.. This issue is driving me nuts now
Click to expand...
Click to collapse
Have you solved this yet?
When you root your device you can change it to anything you want. it's call Bootloader Animation.
There are some apps on the Play Store that will do this, and some guides online for how to make your own.
I changed mine to the game Portal boot animation instead of the olleh logo.
I, on the other hand, am in the situation you thought you were in. I have a Note 2 SHV-E250K that is SIM locked, and I need it unlocked before I leave for the USA (in 2 months from now).
any ideas on how to do this?
dotvezz said:
I've been working with an Olleh E250K in the US for a while. I had to unlock it and this worked for me.
http://www.unlocksamsungonline.com/unlockbycodes_alt1.php?utm_expid=3836263-3
Rooting it is hard though...
Click to expand...
Click to collapse
I tried your link, but it seems to be non-existent now. I also searched on the unlocksamsungonline site, as well as others, and I cannot seem to find the Note ii Korean olleh model on any of them. And sorry to contradict you, but I found rooting it to be very easy with CF Auto Root.
Might you or anyone else have some suggestions or advice for how I can Unlock the SIM and whatever else I need to do to prepare my Note2 for use in the USA?
Thank you in advance!
-Robert

IceRapture said:
Have you solved this yet?
When you root your device you can change it to anything you want. it's call Bootloader Animation.
There are some apps on the Play Store that will do this, and some guides online for how to make your own.
I changed mine to the game Portal boot animation instead of the olleh logo.
I, on the other hand, am in the situation you thought you were in. I have a Note 2 SHV-E250K that is SIM locked, and I need it unlocked before I leave for the USA (in 2 months from now).
any ideas on how to do this?
Click to expand...
Click to collapse
hey man..
no I have not solved it yet.. still with the VM issue, everything else is working/fixed
when I bought by phone from Korea, it was already unlocked, so unlocking this baby would be out of my knowledge.. sorry man
I heard though.. the K model, like urs and mine, are the most difficult to unlock in comparison to the S and the L
on a side note.. do they sell over there the digitizer and screen for the K model?
thanks

valkmanb said:
hey man..
no I have not solved it yet.. still with the VM issue, everything else is working/fixed
when I bought by phone from Korea, it was already unlocked, so unlocking this baby would be out of my knowledge.. sorry man
I heard though.. the K model, like urs and mine, are the most difficult to unlock in comparison to the S and the L
on a side note.. do they sell over there the digitizer and screen for the K model?
thanks
Click to expand...
Click to collapse
I'm not sure what you mean by digitizer, nor which location? from fixing a friend's iPhone, i remember that term being used for screens, which was her (my friend's) issue. I did a google search, and the wacom S-Pen came up it digitizer as well. If you are talking about Korea as the location, and the digitizer is, or it for S-Pen? then yes. a replacement for a cracked screen? I'm 99% sure they do. Screen protector? of course. if it was made for the samusng phone, it can easily be found in Korea at both the samsung service centers and the private fixing shops.
As for your boot animation logo;
Is your phone rooted?
- if yes, then download a Boot Animation app from google Play store, and choose one you like. most of the apps will work automatically. the samsung file system is slightly different than other android phones, so consistency is not guaranteed.
- if still yes, a second alternative is to make and inject a boot animation yourself. this guide should help get you started http://forum.xda-developers.com/showthread.php?t=1971828
-if no, then get it rooted so you can do these things. CF Auto Root worked best for me. find your device model here http://autoroot.chainfire.eu/ download the .tar and flash with Odin.
assuming you are in the USA, do you think an AT&T store or Sprint or (etc...) can unlock it for me when I arrive?

IceRapture said:
I'm not sure what you mean by digitizer, nor which location? from fixing a friend's iPhone, i remember that term being used for screens, which was her (my friend's) issue. I did a google search, and the wacom S-Pen came up it digitizer as well. If you are talking about Korea as the location, and the digitizer is, or it for S-Pen? then yes. a replacement for a cracked screen? I'm 99% sure they do. Screen protector? of course. if it was made for the samusng phone, it can easily be found in Korea at both the samsung service centers and the private fixing shops.
As for your boot animation logo;
Is your phone rooted?
- if yes, then download a Boot Animation app from google Play store, and choose one you like. most of the apps will work automatically. the samsung file system is slightly different than other android phones, so consistency is not guaranteed.
- if still yes, a second alternative is to make and inject a boot animation yourself. this guide should help get you started http://forum.xda-developers.com/showthread.php?t=1971828
-if no, then get it rooted so you can do these things. CF Auto Root worked best for me. find your device model here http://autoroot.chainfire.eu/ download the .tar and flash with Odin.
assuming you are in the USA, do you think an AT&T store or Sprint or (etc...) can unlock it for me when I arrive?
Click to expand...
Click to collapse
location I am referring to, you are in seoul
Digitizer, is what every phone has.. you have the screen, and right below it is the digitizer. For our phones, if you will replace the screen, you would have to replace the digitizer also (which normally are glued together)
my screen is cracked, and I need the screen with the digitizer. The Samsung repair place her say they don't have the digitzer/screen for my phone because the K model has the tv antenna, and it is only for the Korean model. The European model (I live in the Netherlands) does not have that antenna
as for the bootanimation.. that was fixed long time ago.. it was part of the ROM.. Stupid Olleh company added it as part of the ROM
So that got fixed, I now have the stock Samsung bootanimation, and the ROM is all English, nothing is Korean. Except that my phone is Korean
The issue I am having still is the voicemail forward when I reject the call.
I tried everything.. but that's cool.. I am getting close of finding a resolution to fix this issue.. That's why I waited that long and search all over this forum until I found a lot of answers to my questions, including for the issue that I am having
in regards to the digitizer/screen
they told me here that the only way is to get that kit from korea.. is there a way for you (since you are in Seoul) to find out for me please which place has those and if they would ship internationally ?
Thanks

valkmanb said:
location I am referring to, you are in seoul
The issue I am having still is the voicemail forward when I reject the call.
in regards to the digitizer/screen
they told me here that the only way is to get that kit from korea.. is there a way for you (since you are in Seoul) to find out for me please which place has those and if they would ship internationally ?
Thanks
Click to expand...
Click to collapse
Ah ok, I fully understand now.
Sorry I'm unsure of how to get the voicemail to work... I'm usually good at those kinds of things, but I haven't needed voicemail here, so i have yet to experience that...
Yes there are many locations that sell the screen and digitizer, shipping internationally is the hard part...
I think one of your best options would be to checkout a website called GMarket (korean version of amazon, has an english translation) im pretty sure they ship internationally, some of it is still in korean... you might need the help of a korean.
Another one is auction.co.kr but this one is all on korean last time i saw it.
Next time i head to an electronics market here, i'll ask for you and post back here if they can ship it to you.

thank you.. I will try those site, and I appreciate it if you can please, about checking an electronic store, or even a Samsung repair center.. just to make sure to get an original part for the phone, if you know what I mean
thanks

hi guys, I'm new here.. does anyone know where I can find custom rom for galaxy note 2 korean version... shv e250k..
please.. any body help me..
thanks before

febry js said:
hi guys, I'm new here.. does anyone know where I can find custom rom for galaxy note 2 korean version... shv e250k..
please.. any body help me..
thanks before
Click to expand...
Click to collapse
everything you need it here
http://forum.xda-developers.com/showthread.php?t=1936433
]
recently just rooted and flash custom recovery to the same E250K phone

febry js said:
hi guys, I'm new here.. does anyone know where I can find custom rom for galaxy note 2 korean version... shv e250k..
please.. any body help me..
thanks before
Click to expand...
Click to collapse
the link above is good.. and also.. the search option is your best friend.. thats what i used when i signed up in this site.. good luck

febry js said:
hi guys, I'm new here.. does anyone know where I can find custom rom for galaxy note 2 korean version... shv e250k..
please.. any body help me..
thanks before
Click to expand...
Click to collapse
Hi, I hope this helps... I think you can flash at&t roms to shv e250s/l/k provided that you also flash JS kernel.
I can't post the link, but you can go ahead and google it.
Sent from my SHV-E250K using xda app-developers app

not just the sj kernel, but you CANT flash the modem, otherwise you will brick the phone.. so you would need to choose NO for modem

Note2 Olleh need to root and unlock usim personalisazation
valkmanb said:
Hey Guys..
I recently purchased an SHV-E250K phone from Korean.
Everytime i boot it up, it shows that Olleh Logo, instead of the samsung logo
Looking around i found out that it is "still locked by a contract for one of the korean mobile providers"
I dont know if thats try or not, but some apps that i have on my phone, still display korean language, even though i was able to change the default language and keyboard to English US
I currently live in the Netherlands, so when i try and access my voicemail from the Dialpad, the icon of the tape or wheel (or whatever u call it) next to the number 1, is not there. So when i keep pressing the number 1 button, it asks me to create a speed dial shortcut thing. I know it should ask me to enter my VM number, but it doesnt in my case
In relation to that, when i receive a call, and i reject the call, it automatically hangs up on the caller, not forward the caller to my VM
i have been struggeling with this for almost a month now (since i got the phone), i even emailed samsung support in Korea, they cant help.
I was able to root the phone successfully, no issues there, and i was able to install triangle away, and all that good stuff, but for the life of me, i cant find anywhere to fix the issue that i have.
i am really desperate to get this fixed, so any help on how to get rid of this whole crappy OLLEH thing on my phone, i would greatly apprecaite it.
thanks
Thanks
Click to expand...
Click to collapse
SHV-E250K
dial 319712358
password : 774632
this will open a hidden kt menu,, but still can hlep to solve the “ussd code running” error.. i cannot run any ussd codes in my note2. i can use any sim to call msg 3g etc… but cannot use ussd codes like *12345# etc.. so i cannot use the code
to Go to ServiceMode by dialling *#197328640#.
but after entering shows ussd code running..
how can i correct this, My cellphone tracker is switched off too.. Note2 is running on 4.3 android, olleh version of note2..SHV E250k , firmware is E250KKKUENC3.
As well another problem is i tried to change usim pin, but after entering two times defauld 1234 , the phone cannot unlock and has one more try left, i hard reset the phone but it shows still the same..
usim personalization to {dont require password to use other usim} also is locked with a password.
How can i open those…. Will a rooting solve these problems, I also want to remove the olleh screen that appears when phone starts.
ThankYou, good day
thankYou again

May I know have u got custom rom also i have some doubts if u could ans pls , thankYo
febry js said:
hi guys, I'm new here.. does anyone know where I can find custom rom for galaxy note 2 korean version... shv e250k..
please.. any body help me..
thanks before
Click to expand...
Click to collapse
May i know have u found the custom rom you was lookng, will it be clear of olleh if i flash custom rom again.. Was u able to root this phone..
how can i unlock usim personalization and solve ussd running error in SHV E250K
SHV-E250K
dial 319712358
password : 774632
this will open a hidden kt menu,, but still can hlep to solve the “ussd code running” error.. i cannot run any ussd codes in my note2. i can use any sim to call msg 3g etc… but cannot use ussd codes like *12345# etc.. so i cannot use the code
to Go to ServiceMode by dialling *#197328640#.
but after entering shows ussd code running..
how can i correct this, My cellphone tracker is switched off too.. Note2 is running on 4.3 android, olleh version of note2..SHV E250k , firmware is E250KKKUENC3.
As well another problem is i tried to change usim pin, but after entering two times defauld 1234 , the phone cannot unlock and has one more try left, i hard reset the phone but it shows still the same..
usim personalization to {dont require password to use other usim} also is locked with a password.
How can i open those…. Will a rooting solve these problems, I also want to remove the olleh screen that appears when phone starts.
ThankYou, good day
thankYou again

Wierd internet problem

Hi all,
So I've bought the new LG Optimus G today and tried to install internet on it, but after using a guide on my providers website, it still will not work. I filled in a VPN network exactly as they say, but then I have to select it, something which is shown on the guide, but isn't possible on my phone. Maybe that might be the problem? I have updated the phone completely.
Thanks

[Q] LG G3 McaFee issues big time

Hi everyone
This is my first post here and a sad one at present.
i restored my G3 back to stock last night and all seemed to go well but now my phone says McaFee mobile security your device is locked and is asking for a pin to unlock it.
i don't have this pin and i don't have a clue how to get it, i purchased the phone as a used mobile and it was all good until i did the root back to stock because lollipop was causing some serious lag issues.
can anyone please help me with a way around this if possible
big thanks in advance

Contact the person who sold you the phone. He entered the PIN. McAfee thinks the phone is stolen now.
You can try flashing stock firmware (kdz) file with CSE flash. It could help
http://forum.xda-developers.com/showthread.php?t=2785089

DelBoy said:
Contact the person who sold you the phone. He entered the PIN. McAfee thinks the phone is stolen now.
You can try flashing stock firmware (kdz) file with CSE flash. It could help
http://forum.xda-developers.com/showthread.php?t=2785089
Click to expand...
Click to collapse
Thanks for the reply
I contacted the seller and it seems the phone is infact 3rd hand if not more and basically he does not have the pin
i did the firmware flash and thats why I'm in the pickle now as the phone knows its been factory reset and MacaFee kicks in for security, the sellers not interested as he sold me the phone working which it was but lollipop was just killing the phone when i updated it and after trying to get back to kitkat I'm in brick land

If anyone else has a suggestion or can help then please do get in touch if possible
Thank you

In fact the previous owner set up an account here: McAffee Mobile Security.
Contact someone there and explain your situation.

I will contact McAfee for sure and see if they can help me but I do believe the answer I will receive will be can't help and I come to this conclusion through general security measure because I'm pretty sure anyone could steel a phone and call them up asking for the unlock code but let's see what they say.
If anyone has had this happen and have found a way around the issue please do send me a private message if you don't wish to publish it as I am stuck big time at present
Cheers

I have just got off the phone with McAfee customer support here in the UK and well to be blunt I'm up that creek without a paddle
Nothing they can do for me because even though the software licence is valid and I have the original owners email address that confirms this because I don't have a prof of purchase for the phone like a receipt or mobile number for the original owner they can not help me I'm anyway
All they said I can do is to keep emailing the owner with this email address and hope for a reply and if I get one enter the pin and it will unlock
So people be very careful if you don't have the pin for your phone as it looks like I have just lost £240 and now have a brick to look at
Again if any of you wonderfully cleaver people know of a fix please do help me out if possible
Thanks
Joe

talk2joe said:
I have just got off the phone with McAfee customer support here in the UK and well to be blunt I'm up that creek without a paddle
Nothing they can do for me because even though the software licence is valid and I have the original owners email address that confirms this because I don't have a prof of purchase for the phone like a receipt or mobile number for the original owner they can not help me I'm anyway
All they said I can do is to keep emailing the owner with this email address and hope for a reply and if I get one enter the pin and it will unlock
So people be very careful if you don't have the pin for your phone as it looks like I have just lost £240 and now have a brick to look at
Again if any of you wonderfully cleaver people know of a fix please do help me out if possible
Thanks
Joe
Click to expand...
Click to collapse
have you tried any diff roms or cyanogen mod? maybe a diff software wont have the mcafee on like cyanogen mod

No I haven't tried to put any other software on because I can no longer access download mode as the McAfee has a kill switch and won't let me do anything from what I can see.
All I can do it switch on my device I can't even get into setting properly because the McAfee block kicks in to quickly and I've tried probably 20 odd times
If anyone can explain a way for me to flash another operating system onto my handset please get in touch as I will try anything rather than have a dead phone and e out of pocket
Cheers

Take it some private repair shop. They will solve your issue.

DelBoy said:
Take it some private repair shop. They will solve your issue.
Click to expand...
Click to collapse
If i can not get around this fix i will defo take it to a shop as you mentioned and try my luck.
but i have some news
i have managed to get into the phone and it allows me to gain access without lock down but no sim installed yet.
i followed the steps from an earlier thread on how to get to buddy lock code and gain access to Macafee software but i do not see or can not figure out how to enter a buddy number as suggested in the last part of the solution
anyone know how to enter a buddy number please
cheers

Bump up just for those who might have missed this thread
Anyone know how I add buddy number please
Cheers

open the apk. on top , on the right there are like three dots. settings, scroll down to find device-buddy list.
under settings you can also see subscription info. there you can find the email of the person who set up the apk.

Well just wanted to say thanks to everyones help who replied or sent me a ptivate message
My phone is back and working well and i now have a new password for mcafee
Took some time and my device went through a few stalls n freezing trips but after being persistant i got around the issues.
Cheers to all

talk2joe said:
Well just wanted to say thanks to everyones help who replied or sent me a ptivate message
My phone is back and working well and i now have a new password for mcafee
Took some time and my device went through a few stalls n freezing trips but after being persistant i got around the issues.
Cheers to all
Click to expand...
Click to collapse
how were you able to enter the buddy code?

i have the same problem..i cant access my lg g3 because of mcafee.. i dont know the pincode.. im the 3rd owner of the phone and i dont know how to contact the first person who bought this.. im begging you guys please help me

cass10 said:
i have the same problem..i cant access my lg g3 because of mcafee.. i dont know the pincode.. im the 3rd owner of the phone and i dont know how to contact the first person who bought this.. im begging you guys please help me
Click to expand...
Click to collapse
Deleted

here is the method :https://forum.xda-developers.com/lg...are-method-t3534946/post70470494#post70470494

SmartWorld not working

Hey guys, I won a G4 trial edition (input jealousy here) and it's been great, but I am having issues with SmartWorld. When I try to download something, for instance a theme, it says my device is not supported. Has anyone else had this issue? Or maybe its just because I have the trial unit?

I also have a trial edition and am unable to install anything from Smartworld. Actually, United States isn't even an option for me to select either lol. I'm guessing because it's not officially release yet here?

Jyro275 said:
I also have a trial edition and am unable to install anything from Smartworld. Actually, United States isn't even an option for me to select either lol. I'm guessing because it's not officially release yet here?
Click to expand...
Click to collapse
I have the International H815 (recently purchased from reputable seller) and have the same issue. It seems that Smartworld detects the IMEI or model number and then doesn't even give an option for the US and I can't find any way around that.

MementoM said:
I have this same issue. Would also like to know if anybody was able to get this working.
Click to expand...
Click to collapse
i live in greece and had no problem to register.i just choose united kingdom.the trick for me was to give my google mail(.com) and not my yahoo mail(.gr).when you open the app through the phone go and choose a theme,the app will ask you to sign in but just under t there are 3 option.the one i choose was to create a new acount.then a screen popped out with region(europe,asia etc) i choose europe,after that united kingdom.i endered my google account and then a message came asking me to verify the account through my e-mail.just to inform you there tons of apps and things to see in there.i was 3 hours playing with this smartworld.

I registered my H815 for smart world using my gmail account ( I live in Ireland) and when I tried to download a theme it persistently comes up with "unsupported country". I've contacted LG customer support who replied quickly looking for me to confirm my imei, place of purchase etc then a day or so later another response saying how strange this is and that they have escalated the problem to tech dept but have heard nothing since..........The saga continues!
When (if) I receive any further information from LG I'll update here.
Cheers.
Eoin.

Same problem. Asks to log in before downloading. Then gives "unsupported country".
Any ideas guys?

leijonasisu said:
Same problem. Asks to log in before downloading. Then gives "unsupported country".
Any ideas guys?
Click to expand...
Click to collapse
I have H815 and I'm in Argentina. I brought my LG in USA; it's the international version. It's working perfectly fine, but the Smart World application does not have Argentina as a country option, so I cannot use it, which is strange anyway because the phone operators already offer the G4 in country...any though?

greyhulk said:
I have the International H815 (recently purchased from reputable seller) and have the same issue. It seems that Smartworld detects the IMEI or model number and then doesn't even give an option for the US and I can't find any way around that.
Click to expand...
Click to collapse
My G4 died on me due to the bootloop issue and, as of now, LG will not fix it since it's an international edition. I was able to get smartworld to work. I registered with a different e-mail address and chose a different country (I believe I chose Korea). I was sent the verification e-mail then went into smartworld and I could get fonts and everything else that was there. The only thing is that some of the menus are in Korean so I just clicked until I saw something I wanted.

December 26 2017 update LS992ZVE

I just received a new update on G5 sprint to upgrade to LS992ZVE_5. Will it relock my sim card

kleinkel said:
I just received a new update on G5 sprint to upgrade to LS992ZVE_5. Will it relock my sim card
Click to expand...
Click to collapse
i want to know the same, if somebody update please tell us..

Stay safe and don't try.

i take the risk... and the result its... My phone still unlocked ... u can upgrade guys
PD: i unlock my phone with optopus box in past version

Did the update add any new feature

still unlocked!
NinjarD said:
i want to know the same, if somebody update please tell us..
Click to expand...
Click to collapse
I have updated to zve... my phone is still unlocked! :good:

Phone remains unlocked. Unfortunately, it wipes APN data and now I can't go in and edit APN. Anybody have any work arounds? I can't add an APN (no option) in the settings menu (settings - more - mobile networks - access point names) nor in the ##3282# menu with the MSL. It's been a huge pain and I'm currently trying to use this phone in Peru. It can make and receive calls/texts but will not access the internet without being able to add/edit APN's.

Hi, I just want to know can I downgrade ZVE update

Mortal Eternity said:
I have updated to zve... my phone is still unlocked! :good:
Click to expand...
Click to collapse
I have a problem.... I upgraded to zvc ..my phone got unlocked remotely but my facebook..twitter.instagram and whatsapp won't work well with mobile data.. How can I solve

didospike said:
Hi, I just want to know can I downgrade ZVE update
Click to expand...
Click to collapse
No

kleinkel said:
Did the update add any new feature
Click to expand...
Click to collapse
It's a security update, so no. If you guys want to keep your unlock, DON'T UPDATE.

dont update.. As i unlocked my phone from the hidden menu app but as i updated it got locked (and i can't seem to find any solution whosoever).. You cant go back and downgrade and you cant unlock it again with the hidden menu app..
But if anyone knows how to do it please i beg you i need help as it was my gift to my father and i fu..ed it up :crying:

Why,LG, why?
Gah this is so frustrating. I had my phone unlocked by sprint and am currently abroad, but had the wonderful combination of ideas to both update to ZVE and reset network settings. I've already been using this international sim for five months and everything was fine and dandy, but now I can't add an APN so I can't connect to the internet (the apn settings are greyed out) - I even spoke to Sprint for 3 hours and they concluded there's nothing they can do. I'm thinking there's one of three things to be done: change the APN by some "hack" like a dialer code or ADB, revert to previous firmware, or connect to the internet somehow without an APN.
Does anyone know how to do either of three things? Please help.
Update: I called LG and Sprint for a combined total of about 5 hours. LG confirmed that indeed with ZVE they disabled manual changing of APNs (due to "security") and they don't even have a special code or anything to fix that. They said I should ask Sprint to maybe push an ota apn for the international carrier but they said they can't do that. The LG guy said that he would add a ticket (they can't even talk to anyone higher up) to tell the dev team to add an option again to change APNs but I don't know how likely that'll be. It's just super frustrating that LG pushed an update to break international data and now says they can't do anything about it. Reminds me of my bootlooped Nexus 5x that they said they couldn't do anything about. Smh lg, smh.

BuntzenB said:
Gah this is so frustrating. I had my phone unlocked by sprint and am currently abroad, but had the wonderful combination of ideas to both update to ZVE and reset network settings. I've already been using this international sim for five months and everything was fine and dandy, but now I can't add an APN so I can't connect to the internet (the apn settings are greyed out) - I even spoke to Sprint for 3 hours and they concluded there's nothing they can do. I'm thinking there's one of three things to be done: change the APN by some "hack" like a dialer code or ADB, revert to previous firmware, or connect to the internet somehow without an APN.
Does anyone know how to do either of three things? Please help.
Update: I called LG and Sprint for a combined total of about 5 hours. LG confirmed that indeed with ZVE they disabled manual changing of APNs (due to "security") and they don't even have a special code or anything to fix that. They said I should ask Sprint to maybe push an ota apn for the international carrier but they said they can't do that. The LG guy said that he would add a ticket (they can't even talk to anyone higher up) to tell the dev team to add an option again to change APNs but I don't know how likely that'll be. It's just super frustrating that LG pushed an update to break international data and now says they can't do anything about it. Reminds me of my bootlooped Nexus 5x that they said they couldn't do anything about. Smh lg, smh.
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Click to collapse
Welcome to my hell. I tried to warn the community in my comment about this exact issue. I spent weeks talking to Sprint and LG's useless "technical support." LG reps kept insisting that LG has nothing to do with software updates which is completely wrong and extremely ignorant of them to think that. Sprint advanced tech support even conferenced LG in on a call once that lasted about 45 minutes and the LG rep kept saying they don't have anything to do with the updates. Finally, we got him to agree that they did make the updates. But, even that was a waste of time. It wasn't until I wrote to LG through their website that I got several responses (mostly the same as before - walking you through how to change APN settings) but, finally in those conversations, I was able to get LG support to admit that they had a problem with ZVE and that they are the ones that broke it. The last response I got was that their developers are aware of the problem and are working to fix it. It probably won't be fixed until the next software update and they won't give me any timeline as to when that will be. It's been a couple of weeks since I last talked to LG. My advice is to do the same and file a bug error on their website. Calling in is a complete waste of time. They need more reports on this so that they know this is a big issue. You can't even go in with your MSL and change APN's. If they were really worried about security, they would at least allow the carriers to give you permission to modify the APN. Seems completely nonsensical to me.

Never update if you have an unlock. I've said this a hundred times... Maybe you can get on eBay and get a remote unlock.

somy body plz can you post this upgrade ?
kleinkel said:
I just received a new update on G5 sprint to upgrade to LS992ZVE_5. Will it relock my sim card
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somebody plz can you post this upgrade ? mb it will help to recover some phones who has updated allready.
i think it stores on ota directory on your ls992

acidlenin said:
somebody plz can you post this upgrade ? mb it will help to recover some phones who has updated allready.
i think it stores on ota directory on your ls992
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It stores in /cache which you can't get to without root. I didn't see how it would help anybody either.

Sympathy, empathy
kephaisrock said:
Welcome to my hell. I tried to warn the community in my comment about this exact issue. I spent weeks talking to Sprint and LG's useless "technical support." LG reps kept insisting that LG has nothing to do with software updates which is completely wrong and extremely ignorant of them to think that. Sprint advanced tech support even conferenced LG in on a call once that lasted about 45 minutes and the LG rep kept saying they don't have anything to do with the updates. Finally, we got him to agree that they did make the updates. But, even that was a waste of time. It wasn't until I wrote to LG through their website that I got several responses (mostly the same as before - walking you through how to change APN settings) but, finally in those conversations, I was able to get LG support to admit that they had a problem with ZVE and that they are the ones that broke it. The last response I got was that their developers are aware of the problem and are working to fix it. It probably won't be fixed until the next software update and they won't give me any timeline as to when that will be. It's been a couple of weeks since I last talked to LG. My advice is to do the same and file a bug error on their website. Calling in is a complete waste of time. They need more reports on this so that they know this is a big issue. You can't even go in with your MSL and change APN's. If they were really worried about security, they would at least allow the carriers to give you permission to modify the APN. Seems completely nonsensical to me.
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How does one file a bug report? I looked and couldn't find it.
As to the reason I updated my phone, I'm very involved in security and need the newest security patches I can get. Also, I don't know/don't think a remote unlock will help, I think it is actually fully impossible to add an APN at this point... I even had sprint lock and unlock my phone...

BuntzenB said:
How does one file a bug report? I looked and couldn't find it.
As to the reason I updated my phone, I'm very involved in security and need the newest security patches I can get. Also, I don't know/don't think a remote unlock will help, I think it is actually fully impossible to add an APN at this point... I even had sprint lock and unlock my phone...
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Click to collapse
Sometimes you can't have your cake and eat it too. A bug report will get you nowhere. I've filed legitimate bug reports with solutions and didn't even get a reply. They did this on purpose and don't care if it effects you. They don't want you to use your device the way you want, they want you to use it the way they want.

I read this in other post
Idk this work
HiddenMenuCall
Google, download and install HiddenMenuCall_1.7.apk
Go to LTE Settings
Go to APN Settings
Set APN there and use "default,dun,fota" as APN Type
Restart phone
Done!