Stuck during Factory Reset ("Google") - Nexus 7 (2013) Q&A

Amazon Warehouse sent the wrong Nexus 7 2013, Wi-Fi only instead of LTE, so am returning it. I'm following Jimmy McGee's video on restoring factory settings,* using NRT 2.0.5. This wasn't rooted, just upgraded from 4.3.0 to 5.1.0 (didn't note the original build number, so chose the last 4.3.0 listed in NRT). Everything seemed to go fine through the Bootloader running (8:35 into the video). After that it reboots, but in doing so it stuck on "Google." I turned the N7 off and restarted into the Bootloader screen again (fastboot mode) and tried to restart from there, but it's never getting to the moving balls. Recovery Mode shows the Android icon with the triangle and exclamation point, and then switches back to "Google."
* video: http://www.xda-developers.com/factory-reset-unroot-nexus-xdatv/
UPDATE: I got into Recovery Mode and chose Wipe data/factory reset. Showed data wipe complete (but nothing about factory reset), but it still stuck at Google on reboot. Same with Wipe cache partition. I should add that the Nexus is not currently being seen by my computer (Win 8.1), except when in Bootloader mode it's seen by NRM. I ran the whole NRM factory reset process again, but was informed this time that the system is 5.1.1, 5.1.0. Not sure why NRM didn't say anything the first time through (Google had downloaded 5.1.1, but I never ran the install). In any case, it ran the same way again, everything looking fine, but then hanging on Google during the reboot.
Any ideas how to fix this?

Related

[Q] Galaxy Nexus won't boot up! Restarting after google logo!

Hello to all
I have Samsung Galaxy Nexus 4.2.1 stock and unlocked.
It worked perfectly to two years! From yesterday i have problem with it! My GN won't boot anymore, I can see just google and X (nexus) logo after that GN restart itself! This is repeated without stopping until I put out battery.
I have tried to clear cache, wipe data/factory reset in Recovery Mode but problem has continued!
I have unlocked bootloader and update to android 4.3 stock (non rooted) through ADB (google SDK), updated successfully but when phone has reboot problem has continued, GN restart non-stop!
In Fastboot mode/Recovery Mode phone it never restarted! I have left in this mode with hours to try if restarted but no It works without any problems in this mode! It restart only when phone boot up!
Can this problem to be hardware failure or not?!
Can anyone help me? What can i do to boot my GN again?
I hope in your your support
visar.r said:
Hello to all
I have Samsung Galaxy Nexus 4.2.1 stock and unlocked.
It worked perfectly to two years! From yesterday i have problem with it! My GN won't boot anymore, I can see just google and X (nexus) logo after that GN restart itself! This is repeated without stopping until I put out battery.
I have tried to clear cache, wipe data/factory reset in Recovery Mode but problem has continued!
I have unlocked bootloader and update to android 4.3 stock (non rooted) through ADB (google SDK), updated successfully but when phone has reboot problem has continued, GN restart non-stop!
In Fastboot mode/Recovery Mode phone it never restarted! I have left in this mode with hours to try if restarted but no It works without any problems in this mode! It restart only when phone boot up!
Can this problem to be hardware failure or not?!
Can anyone help me? What can i do to boot my GN again?
I hope in your your support
Click to expand...
Click to collapse
Don't panic, this problem is called bootloop and it's normal. Just download factory images from here and flash them by using this awesome guide by efrant!!
Also bookmark this link for future reference.
http://forum.xda-developers.com/showthread.php?t=1812959
started having the same problem yesterday after 6 months of stability on a custom 4.3 rom.
oem lock then unlock to format, nothing, tried various methods of flashing back to stock via ADB with mixed results, normally more boot looping with it occasionally booting into a rom for ~5 seconds. so SOMETHING is working.
I tried Efrant's method about an hour ago, but its been sitting at the google logo since, I'm at a lost, I'm no stranger to boot loops when installing borked roms but this is the strangest problem I have ever had with an android device.
should I just chock it up to hardware failure?
Mostly yours USERDATA partition is corrupted.
Use FASTBOOT to reflash the USERDATA IMG and it should do the trick.
Sent from my Galaxy Nexus using xda app-developers app
did a total stock reflash again, got to the setup screen before it rebooted after ~15 seconds, bootlooping again. flashed the userdata img with a few different ones.
I'm trying to read my logcat but when I run the ADB command in clockwork It finds nothing.
I've done all steps by this awesome guide by efrant! But same problem here
I've tried to install 4.2.2 stock, 4.3 stock, all comands works but in the end when i press fastboot reboot my nexus it's in bootloop again restart restart and restart
Any other solutions :crying::crying::crying:
I've waited about 30 minutes after restarting non-stop, my GN boot to system i saw home screen of android but after 5 sec restarted again :crying:
I'm getting into my system once every 10 or so reboots. managed to turn off wifi in case that was the problem but still boot looping. I'm inclined to think it might be hardware related as I started having trouble in the middle of a text after several months of rom stability.

[Q] Weird bootloop

NOTE: This device is not mine, it belongs to my girlfriend and I am the one troubleshooting for her.
here goes:
Yesterday, while a friend of my girlfriend's was playing with her Galaxy Nexus (my GF's), it suddenly rebooted itself without warning.
From what I understand, Nexus bootloops that are caused by faulty flashing usually loops at the "Google" logo (correct me if I'm wrong). Her's is a different story, her Galaxy Nexus is pure stock, locked bootloader, un-rooted and definitely nothing custom on in; literally pure stock. Instead of looping at the "Google" logo, her GNexus loops at the "X" logo, my assumption is that there is something, maybe a rogue app, that is causing her device to bootloop upon reaching startup phase.
I know this isn't a software/ROM level issue since we were able to get to her lockscreen a few times and then the phone reboots after a few seconds. I've tried wiping cache but didn't work, and she won't let me try wipe data/factory reset because she has a lot of important files on her phone. So odin flashing and wipe data/factory reset is out of the question.
so here are some details that might be of interest:
1.) Her phone is not rooted and is pure stock android 4.1.2
2.) does not have custom recovery
3.) does not have usb debugging enabled (not sure, but I assume it's not enabled)
4.) can still boot to fastboot/recovery/download mode
5.) reboots at the X logo
So the basic troubleshooting methods are out, now I'm thinking of using adb pull to extract files from her phone via adb, but problem is, usb debugging is off! Is there any way of recovering her files at least without booting to the ROM itself so I can flash another version of android on it (via odin)?
I've also read about "safe mode" that boots the device without starting up 3rd party apps, only the core essentials. I'd like to go down that route if possible, but we've tried most of the guides on how to boot into safe mode but to no avail. There was one time though that the device booted up and she managed to: open power menu > hold power off > reboot to safe mode, but nothing happened, it just rebooted only to get stuck at the X again.
I may be overthinking this, so I've turned to XDA for help. I know you guys don't like people asking n00bish queries but I've exhausted everything I can think of and I'd like to try everything before I go down the route where I can possibly do even more damage.
I really need help with this, anyone have any ideas? We'd really appreciate it!
Unlock, flash custom recovery, wipe system, data, cache, dalvik cache and flash 4.3 factory image. Problem solved.

Stuck in Boot

Watch gets past the ASUS Boot Screens but gets stuck in the Android Boot animation.
I've tried booting into recovery (swipe top right to bottom left) but it doesn't work.
I can get into Fastboot and from there I've tried wiping the cache, unlocking, and relocking the bootloader. None of those options seem to do anything.
Background:
I've got two Android watches of my own (360 and LG G) and was actually just helping a friend upgrade the firmware on his ASUS ZenWatch since he's got an iphone.
1) I tethered to my phone and began the firmware download from stock, but it kept throwing an error about running out of memory, even after a factory reset.
2) I booted into Fastboot unlocked and wiped the cache. After this it successfully downloaded and upgraded to Android 5.0.
3) Went to download the next version (5.1 is needed for iPhone) and kept getting an error (this time different, couldn't get any matches doing Google searches). Tried a factory reset and it went into this mode where it makes it to the Android Wear boot animation and stays there until the battery dies.
I'm thinking the watch has some sort of hardware defect since he says he bought the watch new and it's failing on all firmware upgrades and won't boot into recovery.
Any suggestions? I'm not aware of any stock recovery images.

Old Samsung Galaxy Nexus can't seem to factory reset

Okay, so my Unlocked Galaxy Nexus keeps bootlooping, but not in the standard way... It turns on, stays on for 15-20 seconds, then crashes. It also might be worth mentioning that the device is rooted. I have gone into recovery mode, wiped the dalvik cache, wiped the cache partition, then attempted to factory reset, although when I do so, I get this message "E: unknown volume for path [/sd-ext]". After I reboot the device all my data is untouched and it keeps bootlooping. I've also tried flashing the factory version via the Nexus Root Toolkit, it seemed to be free of any errors, but again, once I booted the device back up, all the data was still there. One more piece of information that might be useful: when i boot the phone in ODIN mode it says "Downloading... Do not turn off target !!", I'm clueless as to what this is supposed to mean. Any help is appreciated, I've gotten a new device already, but this issue makes me incredibly curious as no repair shops had ever encountered an issue like this one before, and I've not found any threads on the topic.

Not Booting to Recovery, Download Available

Hello All,
My Device is SGH-M919...Rooted and was running Cyanogenmod 13.
Last week something went wrong (no idea what happened, but phone went black screen and when rebooted it just stays in boot loop)...Tried to went to recovery to clear cache and format so that i can start over, but it never boots into recovery....So, i re flashed TWRP (which i had earlier), but no joy...
So i decided, to flash the stock ROM and start all over again (not worried of backup as i have daily backup of my calls, sms, pics, videos etc)...
Tried flashing stock via ODIN, it shows succesful, but it still is in boot loop...it just shows the Samsung logo and restarts.....Tried to went to Recovery, but its not booting into Recovery, But am able to goto the Download mode and ODIN recognizes my device...
What am i doing wrong or what am i missing in the whole process of recovering my phone...
Any help is much appreciated.....
Note: I already moved to Moto X Pure, but still miss my S4....
Did you boot to stock recovery and perform a factory wipe before booting the stock rom for the first time?

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