[Q] Weird bootloop - Samsung Galaxy Nexus

NOTE: This device is not mine, it belongs to my girlfriend and I am the one troubleshooting for her.
here goes:
Yesterday, while a friend of my girlfriend's was playing with her Galaxy Nexus (my GF's), it suddenly rebooted itself without warning.
From what I understand, Nexus bootloops that are caused by faulty flashing usually loops at the "Google" logo (correct me if I'm wrong). Her's is a different story, her Galaxy Nexus is pure stock, locked bootloader, un-rooted and definitely nothing custom on in; literally pure stock. Instead of looping at the "Google" logo, her GNexus loops at the "X" logo, my assumption is that there is something, maybe a rogue app, that is causing her device to bootloop upon reaching startup phase.
I know this isn't a software/ROM level issue since we were able to get to her lockscreen a few times and then the phone reboots after a few seconds. I've tried wiping cache but didn't work, and she won't let me try wipe data/factory reset because she has a lot of important files on her phone. So odin flashing and wipe data/factory reset is out of the question.
so here are some details that might be of interest:
1.) Her phone is not rooted and is pure stock android 4.1.2
2.) does not have custom recovery
3.) does not have usb debugging enabled (not sure, but I assume it's not enabled)
4.) can still boot to fastboot/recovery/download mode
5.) reboots at the X logo
So the basic troubleshooting methods are out, now I'm thinking of using adb pull to extract files from her phone via adb, but problem is, usb debugging is off! Is there any way of recovering her files at least without booting to the ROM itself so I can flash another version of android on it (via odin)?
I've also read about "safe mode" that boots the device without starting up 3rd party apps, only the core essentials. I'd like to go down that route if possible, but we've tried most of the guides on how to boot into safe mode but to no avail. There was one time though that the device booted up and she managed to: open power menu > hold power off > reboot to safe mode, but nothing happened, it just rebooted only to get stuck at the X again.
I may be overthinking this, so I've turned to XDA for help. I know you guys don't like people asking n00bish queries but I've exhausted everything I can think of and I'd like to try everything before I go down the route where I can possibly do even more damage.
I really need help with this, anyone have any ideas? We'd really appreciate it!

Unlock, flash custom recovery, wipe system, data, cache, dalvik cache and flash 4.3 factory image. Problem solved.

Related

Galaxy nexus keeps rebooting

I have a stock GN, not rooted yet. Today my phone automatically shut off and now it starts back up, google logo shows up and all those colors come on for couple of seconds and then the phone reboots itself.
I can press both volume up+volume down + power button and get into a menu which gives me the options of Start, Restart bootloader, recovery mode, and power off. I choose recovery mode but then it goes on to an android sign with exclamation mark. After that I can't seem to get anywhere. I have tried volume up +power, volume down+power, and volume up+down+power but nothing seems to work. It just keeps on rebooting it self.
Any solutions to this problem??
There are two possibilities:
1) Software problem. Since you were stock, this is unlikely.
2) Hardware problem. This is more likely, in my opinion.
If you want to eliminate 1) as a possibility, you can try this:
1. Download the GNex Toolkit here
2. Install it & get the drivers working on your computer (if you haven't already)
3. Unlock the bootloader by selecting Option 3 (it'll wipe your phone)
4. Flash factory stock rom by selecting option 8
5. Try it. If it works, congratulations. (if you want to re-lock your bootloader, use option 11)
If this doesn't work, relock your bootloader and send it in for warrantee. (most likely a hardware problem)
....
FredFS456 said:
There are two possibilities:
1) Software problem. Since you were stock, this is unlikely.
2) Hardware problem. This is more likely, in my opinion.
If you want to eliminate 1) as a possibility, you can try this:
1. Download the GNex Toolkit here
2. Install it & get the drivers working on your computer (if you haven't already)
3. Unlock the bootloader by selecting Option 3 (it'll wipe your phone)
4. Flash factory stock rom by selecting option 8
5. Try it. If it works, congratulations. (if you want to re-lock your bootloader, use option 11)
If this doesn't work, relock your bootloader and send it in for warrantee. (most likely a hardware problem)
Click to expand...
Click to collapse
So, I did the above method and after flashing the factory stock rom it won't start up anymore. It doesn't respond to anything at all. It seems I've bricked it
Is there any way to unrbick it now? I'm assuming I can't send it in for warranty either now if it's semi bricked. Unless it's been completely bricked which means there is still a chance of getting a replacement phone.
I have the same prob on rooted SGN
This morning I switched off the airplane mode to be available, system crashed and restarted. And then still the same again - booting / android logo / restart again.. /./. I am using Android Revolution HD 2.1.5, for last month with no problems.
I tried to boot into recovery, then wipe the cache and reflash rom and radio from sd, it is still the same. I can see all the files on my int. sd with no probs.
Please help.
I'm thinking it might be a hardware issue, but I'll wait for another member's opinion before confirming.
Solved!!!
That's what I thought - HW prob, but it seems that luck is on my side, I hope. It helped to get back on stock but with total deletion including int partition
Anyway thanks for support.
630263 said:
That's what I thought - HW prob, but it seems that luck is on my side, I hope. It helped to get back on stock but with total deletion including int partition
Anyway thanks for support.
Click to expand...
Click to collapse
Was your phone rooted or bootloader unlocked before the problem occurred?
Anyways I've sent in my phone for warranty, hopefully samsung will fix it.
So my phone company called me today and apparently Samsung told them that it's corrosion(?) problem. When I asked exactly what does that mean they said it's moisture damage or physical damage that probably caused it. But I'm confused how could my phone possibly get moisture damage inside an otter box. I know how delegate these devices are and I know how to take care of them.
Anyhow it'll be $90 to fix it. I had no other option so I asked them to go ahead with the repairs. So frustrated with Samsung to be honest. I never dropped my phone once, never had any water damage, phone was always inside the defender case. And I still have to pay them for fixing my phone even though it's not my fault.
That's quite worrying, I just started having boot loop problems today. I've had the phone since Feb 29th and not had a problem with it yet, but today it started boot looping. I went into recovery and did a factory reset, was alright for a couple of hours then it crashed, started bootlooping again. Running stock 4.0.2 unrooted, I'm wondering if flashing 4.0.4 might help.
I'm in the same boat.... unrooting stock 4.0.1 firmware - canadian version from Negri.
April 23rd my phone crashed and started boot looping. Google logo - reboot - Google logo - reboot
Factory reset worked. I installed less apps than I had before figuring perhaps an app was corrupting something.
Yesterday - it happened again. Phone crashed. Boot loop. Factory Reset worked. Installed even fewer apps.
We'll see what happens this time around. I am hoping it is just a software thing. Hoping 4.0.4 gets pushed soon too.....
I've been having the same issue, plus sometimes my home screen it would lock up and wouldn't let me do anything, so I did a battery pull and it would boot loop for a half hour.
After the 3rd time I just took it to my Verizon wireless store, and showed them the situation and they couldn't figure it out, so their sending me a replacement, which I'm not looking forward too, don't want a semi-used phone....
Via Galaxy Nexus [LTE]
Rebooting Issue Solved.
I was also a troubled Samsung Galaxy Nexus user and my phone kept restarting more than half a dozen times everyday. Most of the times when I switched between two or more applications, or when it was simply idle on my desk.
However, I found a solution (at least in my case). All I did was root my phone, install cwm recovery, and flash a custom rom after wiping cache and factory resetting the phone, It's been about 5 to 6 hours now since I flashed the custom rom and I haven't had a single reboot or hang since.
Others who face this problem, please give it a shot, who knows? You might save your Galaxy Nexus instead of sending it back to get a replacement or spend some money on it for repairs which aren't even required in the first place.
I also had this problem unrooted. I had to give it to Samsung for the warranty
Swyped on my Galaxy Nexus running AOKP with Trinity Kernel, overclocked to 1.4GHz
I got my nexus yesterday, almost immediately after first start it start to install JB from OTA.
I did buy 2000mAh samsung original battery and started straight with it. not even testing with 1750mAh bat.
after installing JB and needed softwares, it started to randomly reboot.
it rebooted even it was just in my pocket.
sometimes when I did do something, display freezed and after about 5sec it rebooted.
Now I did changed to original 1750mAh, and it havent boot at all couple hours, even I did play angrybirds space.
I wont dare to root it before I am very sure problem is with 2000mah battery.
2stardiver said:
I got my nexus yesterday, almost immediately after first start it start to install JB from OTA.
I did buy 2000mAh samsung original battery and started straight with it. not even testing with 1750mAh bat.
after installing JB and needed softwares, it started to randomly reboot.
it rebooted even it was just in my pocket.
sometimes when I did do something, display freezed and after about 5sec it rebooted.
Now I did changed to original 1750mAh, and it havent boot at all couple hours, even I did play angrybirds space.
I wont dare to root it before I am very sure problem is with 2000mah battery.
Click to expand...
Click to collapse
I could be wrong, but have you tried to clean the pin on the battery? Seems like battery and the phone isn't contracting too well
Swyped on my Galaxy Nexus running AOKP with Franco Kernel, overclocked to 1.4GHz
Little update, phone did continue rebooting with original 1750mAh battery also.
I did also reset with recovery mode, and after that it did also reboot one time.
like it uses all memory/cpu and when nothing to do reboot (like windows )
I also did flash stock rom with toolkit but no help.
I will test rooting phone and flash another rom, or is it useless ?
after using couple days, not yet rooted.
Phone works and wont reboot even in heavy stress. but sometimes it just reboots by own not a single program in task list.
might reboot right after previous reboot or take hours to reboot.
stupid phone
I have been done some research.
I did one more time reflash google stock with rootkit, and forgot lock phone, it was almost 3 hours by own in wifi, no reboots at all.
when I noticed that I forgot to lock it I rooted whole phone and installed paranoid android 2.13 with CWM.
Now Ive been using 2 hours without any reboot, installing software, setting things up and using apps.
I dont understand at all:silly:
edit: noup, yesterday evening one almost reboot, paranoid android did reset itself but didnt even reset uptime. so I didnt count that normal reboot.
but after wake up this morning, it did reboot once when I put in my pocket, another just lying on table, once activating bluetooth in my car.
going to send it back to seller.
I have a similar issue, although not quite the same. Last night my phone started boot looping - it managed to boot up to the lock screen, and I can use it for about a minute before it dies and then reboots. This continues again and again (I have to pull the battery to quit it).
I have stock JB on my GSM GN, but rooted with an unlocked bootloader / CWM. I restored my old CWM backup, and had the same issue. I also wiped the cache and the dalvik just to see if that helped, but I had the same issue. I then tried to do a factory reset in CWM, but after I did that the boot loop just got to the nexus logo and died, entering a new (slightly shorter) boot loop. I went back into recovery and reflashed my CWM backup, and that at least got me back to booting into android.
I can't understand what's going on - could it be a hardware issue if it will happily stay alive in recovery, but dies after 1-2mins of android?
Thanks for your help. If it is hardware then I hope I can reflash the stock recovery / bootloader and unroot through recovery... the phone doesn't stay on long enough to do it when it's booted into full android!

[Q] Problem with boot loop

Hi guys,
I've got a big problem with my Gnex. I was running AOSPAL Paranoid SaberDroid ROM with Dirty V kernel and Nephilim's settings. Just the read ahead buffer was set as default so it was 512 I think. I think I just forgot to change it. Everything was ok and then I changed RAB to this value about 4000 (max). I started antutu benchmark and while it was running the phone restarted and got into boot loop. I don't know if it was the reason of the issue, but I wanted to tell you all the circumstances. When I tried to turn it on the Google logo appeared and then the system loading animation started, after about 3-5 seconds it restarted and so over and over again. I was able to enter recovery mode, so I wiped cache and dalvik cache. Nothing changed. I flashed Dirty V kernel again, thinking that settings would turn back to default, but it also didn't change anything. I flashed franco kernel, and also nothing happened. I returned nandroid backup but it also didn't help with this boot loop. Then I wiped cache, dalvik cache, system, data and clean flashed SaberDroid ROM with stock kernel and PA gapps. Nothing. I plugged my phone to computer and flashed Google factory image using WugFresh Toolkit, so it wiped everything unrooted my phone and flashed stock clean 4.1.2 android and everything. I thought that will solve my problem, but also it didn't help. Nexus is still in boot loop - it keeps restarting when there is nexus logo animation. I was scared at that moment. I forgot to mention, that I could get to fastboot mode, recovery and the battery logo was showing correctly when phone was plugged to charger. Then I locked the bootloader so it is completly stock right now, it just doesn't turn on...
I read the topic about omap flashing, but as I understand it is for those devices, which can not turn into fastboot mode (and mine does) and then the solution is to flash google factory image, what I did... When phone is turned off and plugged to computer the device menager shows for 2 secs omap4440, and when it is in fastboot mode and plugged to comp it shows normally as Android Phone (Google Galaxy Nexus BootLoader Interface, because I had drivers installed to use the Toolkit.
It is all what I could do and I don't know what else could be done to ressurect my loved Gnex .
Do You guys know what's going on?
Please help me.
I think I have read somewhere in the Dirty V thread that some bug in the kernel was causing the Google logo boot loop. Have you tried using 0sm0sis' Emergency Kernel Cleaning Script listed in his signature? I remember him telling someone to use that script in the kernel thread.
osm0sis's zip only restores kernel tweaks and settings to default. I didn't try it, but now I don't have to, because I don't have any custom kernel right now. My phone is pure stock.
Yesterday I tried omap flashing, and it run properly, but also didn't change anything. I also flashed Google factory image again after omap flashing.
Any other tips? It doesn't look optimistic ;/. Maybe it's hardware? But I thought reboot loops are connected to software and it is soft brick, which can be repaired.

[Q] Problems with Galaxy Nexus please help :o

The Gnex became very slow and there were apps and processes constantly crashing.
Did a factory reset, and the phone got bricked. The screen was just black, it didn't show a sign of life, not even the google logo.
Then I tried to unbrick it with OMAP flash or something, then it booted, showed the google logo, and then the nexus logo.
Then it crashed and rebooted.
I tried reflashing the stock rom using odin.
That didn't do a thing.
Next, I installed TWRP recovery and installed Cyanogenmod and Gapps.
And its still in bootloop.
I don't know what to do now, please help me!!
Is it still fixable??
Thanks in advance
DaanDeAap said:
The Gnex became very slow and there were apps and processes constantly crashing.
Did a factory reset, and the phone got bricked. The screen was just black, it didn't show a sign of life, not even the google logo.
Then I tried to unbrick it with OMAP flash or something, then it booted, showed the google logo, and then the nexus logo.
Then it crashed and rebooted.
I tried reflashing the stock rom using odin.
That didn't do a thing.
Next, I installed TWRP recovery and installed Cyanogenmod and Gapps.
And its still in bootloop.
I don't know what to do now, please help me!!
Is it still fixable??
Thanks in advance
Click to expand...
Click to collapse
"Did a factory reset, and the phone got bricked. The screen was just black, it didn't show a sign of life, not even the google logo." - Why did you think it was "bricked"? Did the battery die? Also, why did you use OMAPflash before trying to recover the device with fastboot/factory images (or even odin)?
That said...
Are you 100% sure it flashed TWRP? Did you wipe data/factory reset before flashing CM/Gapps?
Anyways... boot to fastboot (device turned off, hold down both vol keys+power until you see the android flying, big "START" letters at the top, small letters on the lower left corner), then flash factory images. Don't use any toolkits, learn fastboot if you have too.
Wel,I thought the phone was bricked because it wouldn't boot up properly. I tried omap flash because it was the first thing I found about fixing a bricked Samsung. I know the bith volume Keys + power but the phone wouldn't do anything. It didn't even boot in fastboot.

Old Samsung Galaxy Nexus can't seem to factory reset

Okay, so my Unlocked Galaxy Nexus keeps bootlooping, but not in the standard way... It turns on, stays on for 15-20 seconds, then crashes. It also might be worth mentioning that the device is rooted. I have gone into recovery mode, wiped the dalvik cache, wiped the cache partition, then attempted to factory reset, although when I do so, I get this message "E: unknown volume for path [/sd-ext]". After I reboot the device all my data is untouched and it keeps bootlooping. I've also tried flashing the factory version via the Nexus Root Toolkit, it seemed to be free of any errors, but again, once I booted the device back up, all the data was still there. One more piece of information that might be useful: when i boot the phone in ODIN mode it says "Downloading... Do not turn off target !!", I'm clueless as to what this is supposed to mean. Any help is appreciated, I've gotten a new device already, but this issue makes me incredibly curious as no repair shops had ever encountered an issue like this one before, and I've not found any threads on the topic.

Fire Phone Won't Go into Download Mode

I'm not entirely sure if this is where I should post this, but I am having a problem with my Fire Phone and I really hope you guys can help.
So, story time. I was thinking that I wanted to install a new ROM on my phone just to try some new things. I decided on the SlimKat android 4.4.x ROM and I installed it with GAPPS using SafeStrap 4.01. However, the new ROM was not working correctly so I thought I installed it wrong. So, I read up a little bit more on this and it said that I had to do a factory restore beforehand so I did it with high hopes that it would work. However, it sill did not work. What happens is that I power it on, it asks whether I want to go into SafeStrap or not, it continues if I say no, and they it starts with SlimKat. After about 20 seconds, it stops the starting animation and starts its boot loop.
Since I factory restore it, I had no back ups or and ROMs that I could install on my device. I try to plug it into my computer but it is unrecognizable even if it is the recovery. I also tried going into download mode, doing it multiple ways, but with not luck. It still goes into the boot loop. I factory reset it multiple times but still with no luck. Within SafeStrap, I tried to wipe it, but it is unable to wipe the Dalvik Cache or Data. If there is any way that I can move the stock ROM onto my phone, it would solve all my problems. If any of you have any ideas, please let me know.
I having same problem. Unable to go to recovery mode in normal way, but I could managed to go to recovery by attaching it to computer with usb cable and keeping pressing power + Vol up key for few seconds.
Then I tried Factory restore, Adb Sideload original file downloaded from amazon, but the problem still not solved.
My phone is keep flashing amazon logo in loop.
If any one have idea please help.

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