Dear All,
I'm facing problem updating some apps like skype in google play and I'm receiving error 963, Can anybody help please.
heppojo said:
Dear All,
I'm facing problem updating some apps like skype in google play and I'm receiving error 963, Can anybody help please.
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I had an error updating Skype today. I'm not sure if it was the same error code, but it kept trying to install but never would finish. I had to reboot phone to get it to stop trying. I ended up uninstalling skype then installing the new version from the play store. That solved my problem.
I'm still getting this error when certain apps are updating. I'm not sure of the cause yet, but I think it's happening to apps that have been moved to the SD card. Again the only way I got it to work without error was to uninstall the app and then install the latest version.
Related
Hi everyone,
im getting a 941 error when trying to update or even download apps to my gnex and even my other devices. im updated to the newest Google Play,
any idea on what to do?
NM sorry everyone
remembered to Clear cache and data on the apk.
Fixed it.
Pithism said:
Hi everyone,
im getting a 941 error when trying to update or even download apps to my gnex and even my other devices. im updated to the newest Google Play,
any idea on what to do?
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Uninstalle the GOOGLE PLAY update and download all the apps you needed and then update again google play , was having that problem but solved it by doing this
Google play
Mawdo said:
Uninstalle the GOOGLE PLAY update and download all the apps you needed and then update again google play , was having that problem but solved it by doing this
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Thanks, I couldn't figure Google Play out, was working fine on my Galaxy Tab 10.1 but got error 941 on my Galaxy Skyrocket when trying to upgrade apps. Uninstalled Play update and working good again. Thanks
Uninstalling Play Store update fixed the issue I was having with facebook on my Desire.
Pithism said:
Hi everyone,
im getting a 941 error when trying to update or even download apps to my gnex and even my other devices. im updated to the newest Google Play,
any idea on what to do?
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Click to collapse
What a strange problem. First time it happened to me today. Play Store notified me of updates but I couldn't update the apps due to errors 941 & 921. Trying to view one of the apps returned an error too (forgot the code). I was going to uninstall Play Store as Mawdo suggested, but then I thought of trying to restore a nandroid backup which I had taken yesterday when everything was working fine. I restored the backup, and Play Store updated and downloaded apps with no errors.
Obviously this is a bit convoluted and time consuming than just uninstalling the Play Store update, but I wanted to share that this works too. Something during the course of the day could have borked Play Store on my phone.
Happen to me to last night. It seem google was working on the store because it works fine now.
Sent from my SCH-I510 using XDA
The Google Play Store is experiencing some issues, they will be resolved shortly. Sit tight.
http://www.androidcentral.com/getting-google-play-store-errors-youre-not-alone
How do you update back to Play once you update the apps you need? I guess it doesn't matter THAT much, since it's essentially just a name change, but I'm wondering.
minmongoblin said:
How do you update back to Play once you update the apps you need? I guess it doesn't matter THAT much, since it's essentially just a name change, but I'm wondering.
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http://forum.xda-developers.com/showpost.php?p=23721914&postcount=23
problem with widgets
when i try to put snote widget in the screen, its says dont have space in screen lol??????
cleared google play and everything works fine
try this but bear in mind that i'm using a custom ROM so it might be a little different with you. Go to Settings > Wireless and network > Mobile networks > Access Point Names (or APN). Now select the APN that u are using. (I chose MTN Data since i'm MTN. Now go to "Proxy". There should be a number in there, delete everything that's in there and leave that field blank. Go to "Port" and clear everything as well. It worked for me.hope it works for u too.
Edit......
Ever since manually installing the 4.4 update, I keep getting an error message in the YouTube app. Everything else seems to be running ok however youtube is a huge part of what I do with the tablet and I'm just getting frustrated. Anyone know how to fix the issue? I've tried rebooting, clearing the data/cache....nothing has worked.
sju1fan said:
Ever since manually installing the 4.4 update, I keep getting an error message in the YouTube app. Everything else seems to be running ok however youtube is a huge part of what I do with the tablet and I'm just getting frustrated. Anyone know how to fix the issue? I've tried rebooting, clearing the data/cache....nothing has worked.
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go to Manage Apps -> Youtube -> Uninstall Updates and then install the latest version from play store!
Hope this helps.
100% fully stock AT&T G3. Every time I reboot as soon as it loads the OS I get the following error message "Unfortunately, the process com.google.process.gapps has stopped.". Is there any way to fix this so that I do not receive this error message?
bradm23 said:
100% fully stock AT&T G3. Every time I reboot as soon as it loads the OS I get the following error message "Unfortunately, the process com.google.process.gapps has stopped.". Is there any way to fix this so that I do not receive this error message?
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i am glad i am not alone. currently looking for answers as well as updating it to v10G did not help. the error is still there.
Are you running swiftkey? I had the same problem and discovered swiftkey was causing it and had to downgrade to an older version.
No swift key. Thanks for the suggestion
Super_Hans_76 said:
Are you running swiftkey? I had the same problem and discovered swiftkey was causing it and had to downgrade to an older version.
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no swiftkey either here
I had the same error on boot and I didn't have Swiftkey installed. It actually turned it to be the Google keyboard. I switched back to the LG keyboard and then updated the Google one in the Play store. After switching back to the Google one, I no longer get the error message on boot.
Anyone can confirm this "hdcp" advice?
Just cleared the google play store services data and the error went away. This happened to me after I used unlock code.
objektive_1 said:
Just cleared the google play store services data and the error went away. This happened to me after I used unlock code.
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it happened to me after i rooted my g3
Did you try to clear the play store services?
Happens to me also, no Google Keyboard and only started after I initially rooted.. But even after a stock restore, it still persists.
radicalisto said:
Happens to me also, no Google Keyboard and only started after I initially rooted.. But even after a stock restore, it still persists.
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bradm23 said:
100% fully stock AT&T G3. Every time I reboot as soon as it loads the OS I get the following error message "Unfortunately, the process com.google.process.gapps has stopped.". Is there any way to fix this so that I do not receive this error message?
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Click to collapse
cnn888 said:
i am glad i am not alone. currently looking for answers as well as updating it to v10G did not help. the error is still there.
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Click to collapse
wavrunrx said:
it happened to me after i rooted my g3
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objektive_1 said:
Did you try to clear the play store services?
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Have you guys went to settings>apps>all apps there disable downloads and downloadmanager clear there data and then enable them, had this error a lot it is related to google play services updating
suljo94 said:
Have you guys went to settings>apps>all apps there disable downloads and downloadmanager clear there data and then enable them, had this error a lot it is related to google play services updating
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To get rid of the error on my phone, I cleared the data on the google play services. Then restarted the phone and presto, no error.
objektive_1 said:
To get rid of the error on my phone, I cleared the data on the google play services. Then restarted the phone and presto, no error.
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last time I had it I had to root and delete google play services frm data with root explorer then reboot and follow mine steps then install the latest google play services in between the errormessages
Deleted Google Keyboard. Problem disappeared. This was causing my phone to restore deleted photos and mess up photos that were already on the SD card. Huge headache.
Woekd on T-Mobile G3
hdcp said:
I had the same error on boot and I didn't have Swiftkey installed. It actually turned it to be the Google keyboard. I switched back to the LG keyboard and then updated the Google one in the Play store. After switching back to the Google one, I no longer get the error message on boot.
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My grandma's phone was having this error message, I tried clearing Google Play Store and Service, Calendar, & Calendar Storage's data and cache. Didn't work. I tried this and the error message went away. THANK YOU!
I had the same message of "unfortunately the process .com.google.process.gapps has stopped"
I did as the others suggested and I un-installed google keyboard and rebooted the phone and the message was gone!
Just a guess, but Sounds like it must be some kind of bug/error in the way the LG software for the keyboard handles a change in keyboard settings when it is changed or swapped out since some people have had the same issue with swiftkey?
I had this same error. Phone is rooted and it turned out to be the Google Keyboard. Uninstalled it and problem went away.
+1 on rooted and Google Keyboard causing the error.
Anyone know of a fix or workaround? LG's keyboard causes my phone to lag.
Go-to Google keyboard advanced settings and uncheck the display icon setting then reebot.
Sent from my LG-D850 using XDA Premium HD app
Hey there!
I get 941 error when installing apps way more often than on any other phones I used. I cleared cache & data for the play store (I also uninstalled updates) and the download manager, that didn't help much because almost every 4th app gives this error. Then I cleared cache & data for the play services, it's better now, but I still get the same error sometimes.
Anybody experiencing this or similar? Also, is there any way to fix this other than the 3 clears I mentioned above? Thanks in advance!
Try to delete the data of play store app. Worked for me
I already did that two times, and it didn't even solve the problem temporarily :/ Thanks for the tip, though.
Hm... Thes try to delete your Google account and add it new :fingers-crossed:
I used to get it every time. Cleared app data and cache which has helped.
I just get the occasional error now and again.
Sent from my LG-D855 using XDA Free mobile app
edit the host or just delete it(system/etc/host) file then u good to go
i get this all the time now, ever since my phone went to lg for repair. i get the 941 error, then i click install and its installed fine...weird
update: Reading another thread on the forum, if you uninstall the updates for the google play store, that stops the 941 error, but be aware that the play store will update itself as soon as it can. ive turned off auto updating so i'll see if that helps
Hi,
Anyone getting an error on Google Play Store installing apps or app updates? Some weeks ago one of my installed apps had an update and when installing it gave an error -- no error code as far as I could see. The update continued to be listed every time I went to the Store and stayed there. Finally I decide to uninstall / install the app hoping it would fix the issue. But no, then I couldn't install the app all together, producing the same error. I've contact the developers and after some weeks they replied saying it was an issue on Google's Store. I've reach Google which after investigating, are not aware of any similar problem. I've also done all the procedures recommended in such situation like cleaning cache, data, ... from Google Store; removing and adding back Google ids on the devices, nothing. Unable to solve this I finally gave up some days back.
Yesterday, the problem started with another app update. I see the update, click install, it downloads, starts installing, gives an error and goes back to be listed in the available updates...
Any help welcome.
Thanks.
Same thing happened to me, the reason is Google Play, I uninstalled Google play since my Chinese version didnt come with one, I then had to use a third party installer and installed the newest Google play and everything went back to normal and was able to install all the apps I havent been able to in the last 2 months but didnt care enough to figure it out until last week when I got fed up.
Hi,
Thanks for the inputs.
I've the EVR-L29 running Google services so I can only remove the updates from the Store, data and cache; which I did but didn't solve the problem. I also removed Google user, reboot, and added it back. Issue still persists...
I've contact Google and seems they are not aware of any similar problem. At least that was the feedback I received.
I do see a couple of comments of other users of the app I can't install with the same problem; someone with a Xiaomi and another user with a Huawei phone.
Any ideas? Thanks.
The only thing I can go by is what occurred to me I couldn't install chipotle app or anything, it took uninstalling it, I do know there is a command to uninstall apps and there was an app as well, been awhile but if memory serves me right, the app you used to find the location was App inspector then you had to uninstall it through and adb command line. I would check to see what version of Google Play you have installed. The version I installed that fixed my issue was version 25.4.20-21