So for those of us that just picked up the S6 (Edge or not) T-Mobile is doing a promotion this weekend. They are offering the 64gb version for the same price as the 32gb. I just picked up the 64gb Edge yesterday and figured I would call in and see what they could do for me. Turns out they gave me an $80 bill credit. So if you just picked up your phone give them a call and see if they could help you out! It's a great deal.
Any deal on the 128gb version?
I didn't see anything for the 128gb unfortunately - here's what I saw.
http://www.androidcentral.com/t-mob...storage-galaxy-s6-no-additional-cost-and-more
TMo said a big fat no to me. They said I needed to go to the store, return my phone and get a new one.
Sent from my SM-G925T using Tapatalk
darkjedi said:
TMo said a big fat no to me. They said I needed to go to the store, return my phone and get a new one.
Sent from my SM-G925T using Tapatalk
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Weird - the lady I spoke to put me on hold to talk to her manager then came back and told me I would have a bill credit of $80 within 24 hours. I just checked and it's there.
Sucks were you guys older than the 14 day period?
Callback #2 got me the credit, and a $20 "inconvenience" credit. Nice!
Sent from my SM-G925T using Tapatalk
Wtf I chatted with T-Mobile on an online chat and they said I had to do a return exchange. Can somebody guide me here?
EDIT: I have a 32 GB variant.
DroidOnRoids said:
Wtf I chatted with T-Mobile on an online chat and they said I had to do a return exchange. Can somebody guide me here?
EDIT: I have a 32 GB variant.
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Probably not much they can do for you. There's no discount on the 32gb versions.
If you get to the customer loyalty department or retail support, they could help you out though.
Did any of y'all goto their website? 128gb for 64gb price.
128 for 64 GB price and 64 for 32 GB price. Anyone got their tracking numbers just yet?
I bought mine a month ago, when I found out they lowered the price for the weekend I called T-Mobile, talked to customer service, I got transferred to customer loyalty department and they said there is noting they can do about it, one of them told me to trade my 128 gb edge for credit and buy another one at the discounted price.. lol... some logic there.
So I went to their facebook page and complained last night.
I got a reply this morning from their T-Force team to msg them on facebook with more details.
After 5 mins I got the reply I needed.
""You're most welcome, Michael. I'm glad you got the S6 Edge. It's a great device. The $100 plus tax credit has been applied, and you'll see that credit impacting your current balance due by dialing #225# and send on your device any time. *JB""
So I checked my balance and sure enough, it was 108 dollars lower.
Then about 30 minutes later I get the text msg
Don't take this the wrong way - but what did you complain about? When you bought the phone a month ago you were content with the price. You were not in your buyers remorse period like some of us were when we talked to the customer service dept. Complaining on a public venue about T-Mobile not giving you money for something you bought over a month ago is kind of ridiculous.
my complain was I had another 128gb I bought from costco, i tried to unlock it and I was told they cant because even though I bought from a tmobile kiosk in costco, it was not a tmobile phone, so I sold it and lost money in the process, bought another one then a few days later they offer it for 100 less? I dont think so.
As far as the 100 dollars, really? you would if you could, so please, don't give me that, and tmobile didnt think it was ridiculous, thats why they gave me the credit.
Its like buying a 75k bmw form the dealer and a month later they drop the price 10k for a weekend, you wont care? give me a break...
Anyways, even if you are out of your buyers remorse period, make some noise and your money back, unless you are mr money bags ^^ and you dont care
Synyster06Gates said:
Don't take this the wrong way - but what did you complain about? When you bought the phone a month ago you were content with the price. You were not in your buyers remorse period like some of us were when we talked to the customer service dept. Complaining on a public venue about T-Mobile not giving you money for something you bought over a month ago is kind of ridiculous.
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Personally, I don't find it ridiculous at all. Everyone wants to try and save some money here and there. Most retailers today have price protection policies for when an item you purchased goes on sale at a later time. My mom always told me that the key to financial management was always trying to find a deal so that the extra money you save could stay in the bank to earn interest. Then again, she also said, "If you don't have anything nice to say"....
shoresteve626 said:
Personally, I don't find it ridiculous at all. Everyone wants to try and save some money here and there. Most retailers today have price protection policies for when an item you purchased goes on sale at a later time. My mom always told me that the key to financial management was always trying to find a deal so that the extra money you save could stay in the bank to earn interest. Then again, she also said, "If you don't have anything nice to say"....
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Yeah, a few days maybe. Very few companies will do this a month after purchase. Why bother having a sale if they all honored sale prices to anyone who asks over a month after the original purchase? Asking about it is fine - and I understand that completely. Posting complaints about the company for everyone to see on social media because you were told no but feel entitled to the price difference is something else all together.
Related
Went online to buy the Galaxy SIII as Baltimore is not one of the top 30 markets included in T-mobiles launch of the "new Jesus phone".
I was forced to switch to a classic plan , previously had an even more plan for about the same features and cost but them when I looked at the pricing I see that T-mobile sells the phone for $80 more than Sprint, ATT and Verizon are for both the subsidized price and the full retail price.
What gives? Did I just sign up for a 2 new year contract only to be scammed into dishing out more money to T-mobile?
BTW, the Pebble Blue 32GB version is still backordered online.
rhesus98 said:
Went online to buy the Galaxy SIII as Baltimore is not one of the top 30 markets included in T-mobiles launch of the "new Jesus phone".
I was forced to switch to a classic plan , previously had an even more plan for about the same features and cost but them when I looked at the pricing I see that T-mobile sells the phone for $80 more than Sprint, ATT and Verizon are for both the subsidized price and the full retail price.
What gives? Did I just sign up for a 2 new year contract only to be scammed into dishing out more money to T-mobile?
BTW, the Pebble Blue 32GB version is still backordered online.
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By the phone outright. Pay full price, and sign up for a $30 a month plan, bring your own device. This, although contrary to popular opinion, is EASILY the most cost effective route. If you can not pay $650 for a phone outright, then you have a tough choice to make if you want instant gratification.
I just bought mine, and it was $300 after mail in rebate. I am annoyed to, but there is nothing I could do about it.
I'm a little annoyed too and will be watching T-Mobile closely. If they they have some super-Sale of July 4th (which is within the 14 day return policy) I hope they don't put up a fight.
In general, all prices should be good for 30 days on any product, with no-hassle price adjustments.
lamenramen said:
By the phone outright. Pay full price, and sign up for a $30 a month plan, bring your own device. This, although contrary to popular opinion, is EASILY the most cost effective route. If you can not pay $650 for a phone outright, then you have a tough choice to make if you want instant gratification.
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Well, if you need a data plan however and you're paying for it anyway I think it's better to get the device subsidized.
My last phone was the Galaxy S and I paid $500 with a $30 plan at the time. A year later, I realized I needed more talk time, mobile email I added a data plan as well. Now it doesn't make sense to pay full retail for the phone.
My biggest issue is even the full retail price from T-mobile is $80 more than other carriers. Is that the premium we have to pay for getting the phone from the carrier who had the device on the market before the other? (even though they were the last to make an announcements).
that part still doesn't make sense... 3 other carriers are selling the exact same phone for substantially cheaper. Why are TMo's prices hiked up?
free 50GB Dropbox isn't so free?
could it be they are trying to make us pay for the free 50GB dropbox by charging us $80 more?
The T-Mob version should be roughly the same as the ATT version. Unless the radio for the 42 MBps data is significantly more costly than whatever radio ATT uses, I don't see where the difference should be.
Even so, if I had $700, I'd be buying one outright today. My Vibrant would become a dev/backup device with no looking back.
Although I want one VERY badly, I am kinda glad that I am going to have to wait a bit more before I can afford it. This way I can monitor the S III topic here and see if there are any lurking issues before I buy.
I called customer care and they gave me a full months credit to get and use the savings to buy my phone
I would talk to rententions if you want to see if you can get a better deal. Depending on how long you've been with them, how long you've been out of contract, etc, they may be able to get you a better deal. The key is to be nice to them.
I already posted in the stickied thread, but I'll repost here:
Well, T-mobile continues to amaze me in a good way. Of course I was disappointed as everyone else with T-mobile's pricing, so I thought I'd give retention a call and see if they could do something.
I was really nice about it. I just said I'm looking to upgrade my phone from a Vibrant (I paid full price on the Vibrant, so I haven't been on contract for a long time). I've waited a long time to upgrade and I'm disappointed with the pricing. That's it. I wasn't rude or anything, just laid it out there.
The rep apologized for my disappointment and then she offered the following with no hesitation:
1. $200 credit to offset the cost of the phone. The credit has been applied to my account.
2. She said she could give me 500 more minutes on my plan AND reduce my monthly bill by $15.
3. She said I could pick it up in any store for $279.99 or call back on the 27th when they get them in their system at Customer Care.
4. I had overage on my bill for the first time. $100 worth. She took care of that too!
Bottom line, she gave me the phone for $79.99, saved me money on my monthly bill, AND wiped off overage.
Can't wait to get my S III once it's readily available. I won't mind the wait.
Maverick777 said:
I would talk to rententions if you want to see if you can get a better deal. Depending on how long you've been with them, how long you've been out of contract, etc, they may be able to get you a better deal. The key is to be nice to them.
I already posted in the stickied thread, but I'll repost here:
Well, T-mobile continues to amaze me in a good way. Of course I was disappointed as everyone else with T-mobile's pricing, so I thought I'd give retention a call and see if they could do something.
I was really nice about it. I just said I'm looking to upgrade my phone from a Vibrant (I paid full price on the Vibrant, so I haven't been on contract for a long time). I've waited a long time to upgrade and I'm disappointed with the pricing. That's it. I wasn't rude or anything, just laid it out there.
The rep apologized for my disappointment and then she offered the following with no hesitation:
1. $200 credit to offset the cost of the phone. The credit has been applied to my account.
2. She said she could give me 500 more minutes on my plan AND reduce my monthly bill by $15.
3. She said I could pick it up in any store for $279.99 or call back on the 27th when they get them in their system at Customer Care.
4. I had overage on my bill for the first time. $100 worth. She took care of that too!
Bottom line, she gave me the phone for $79.99, saved me money on my monthly bill, AND wiped off overage.
Can't wait to get my S III once it's readily available. I won't mind the wait.
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I'm certainly going to have to do this Thanks for the tip!
To be clear, which number did you call exactly though? haha
Xenoism said:
I'm certainly going to have to do this Thanks for the tip!
To be clear, which number did you call exactly though? haha
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611. Asked for retentions when I got someone on the line.
Maverick777 said:
611. Asked for retentions when I got someone on the line.
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Click to collapse
Much appreciated my friend ^^
Maverick777 said:
I would talk to rententions if you want to see if you can get a better deal.
2. She said she could give me 500 more minutes on my plan AND reduce my monthly bill by $15.
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Hi!
I have a question to ask you, what type of plan are you on and is T-Mobile reducing your plan by $15.00 a month by giving you a $15.00 a month credit for two years, for example? Thanks!
What I think everyone fails to realize is T-Mobile has the best rates out of all carriers and you still end up saving even with the extra your spending on the device. T-Mobile takes that into account when pricing devices. So overall its not really all bad. Just seems like it when your dropping all that money up front.
Sent from my Buddy using xda premium
for those of you who did call retentions, did you do so before or after ordering the phone? I ordered the 32gb pebble blue online, and after taxes and fees and whatnot, it came out to a little under 450... that seems quite high to me fore some reason.
neoslink1 said:
for those of you who did call retentions, did you do so before or after ordering the phone? I ordered the 32gb pebble blue online, and after taxes and fees and whatnot, it came out to a little under 450... that seems quite high to me fore some reason.
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Doesn't sound high for 32gb they start at 379 before taxes, shipping and upgrade/activison fees.
Sent from my Buddy using xda premium
FRuiTBoOT said:
Doesn't sound high for 32gb they start at 379 before taxes, shipping and upgrade/activison fees.
Sent from my Buddy using xda premium
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Think they could still waive my activation if I was an angel to them? I'm just a student, lol. 450 stings a bit, but its looking like it'll definitely be worth it.
That's the same amount you would pay at amazon and on the go solutions but you get a bonus when buying from on the go solutions it will come rooted if I was to spend $700 on a phone that would be the choice I would make the international version are way better
Sent from my Sensation Z710e using xda premium
for some reason, I was given a 6 months full upgrade without any notification. Would really love to get this but, the price on this is insane. Anyone walking into a target, bestbuy or any local chain will see 4 galaxy s3. who in their right mind would pick the tmobile at 90$ more? I was told by a support rep that their computer currently doesn't reflect the real value, so this is probably some release day insanity. they will probably automatically credit the difference, or at least i would hope so.
I saw it at radio Shack for $99 after I paid $199 at at&t, called them up and told them about it. They informed me that they don't offer price matching.
I informed them I would just return the phone and go buy it from the shack.
They promptly credited my account $100.
So apparently anyone can get it for $99 if they are willing to work with a customer service representative.
Hope this helps people get credited
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
great. Im about call them and get that $100 back. Will update for details later.
Edit: ok, so i called in and talked to the sale reps. They put me on hold for a few minutes and said since this is a promotion from Radioshack for the $99, they wont honor the deal and what they can do is give me a $25 credit on my account. So i used the comeback line and said I can just go refund the phone and get it cheaper at AT&T. Then he said i will be subject to the restocking fees from the store and disruption of service for a few days. So i accept the $25 credit and will call again to talk to a different reps to see what they can do. Will update again.
Where are you seeing this at 99$? Just looked at Radio Shack s website and its 199
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I also see it as 199...
yeah... and 7 posts... whatever
apatcas said:
yeah... and 7 posts... whatever
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yes but i was able to get $25 credit back to my account which is always nice for just calling and ask for it lol.. The CSR couldn't verify it either on the website and they said it must be a store promotion, meaning you have to go to the actual store to see the deal.
Glad you liked my post enough to steal it, please learn to write your own posts or give credit to the original writer no matter how simple it may be
Second, if you want at&t to credit your account like they did mine you have to be speaking with a cs rep manager to begin with
And for gods sake be firm and truthful when you tell them you are going to just return the phone to at&t and go buy it elsewhere.
sarasimanx2 said:
I saw it at radio Shack for $99 after I paid $199 at at&t, called them up and told them about it. They informed me that they don't offer price matching.
I informed them I would just return the phone and go buy it from the shack.
They promptly credited my account $100.
So apparently anyone can get it for $99 if they are willing to work with a customer service representative.
Hope this helps people get credited
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I747 using xda premium
I took a slightly different approach...
I called up AT&T, explained that I just purchased the phone last week from a corp store for 199 and wanted to be credited back 100 to match what "various retailers" (not specifying which one) offer. The lady I was speaking with balked at first. I explained that if she refused, that was okay, but then I'd have to keep calling back until I got a customer service rep that would actually take care of this.
She asked me to hold on, came back and gave me the credit. I also got the $36 "upgrade" fee credited for my troubles. (I almost felt bad at this point because I never paid or was charged an upgrade fee - it's automatically waived due to my FAN account.)
Sometimes, blunt honesty works best.
So really it's not that radioshack had it for $99, which they don't, it's just that you committed a class A misdemeanor of defrauding a merchant.
*golf clap*
Next, you could always steal one of the fake display phones and try to return it for a full credit.
vesperwillow said:
So really it's not that radioshack had it for $99, which they don't, it's just that you committed a class A misdemeanor of defrauding a merchant.
*golf clap*
Next, you could always steal one of the fake display phones and try to return it for a full credit.
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Radio Shack no longer has it on sale
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Was it a very short, one or 3 day sale or something? or not for at&t? or only for certain areas? because the ones in my area never had the at&t model on sale for $99. they did a $149 sale for a couple of days but that was it.
It was on sale here at Fort Hood for two whole weeks
vesperwillow said:
Was it a very short, one or 3 day sale or something? or not for at&t? or only for certain areas? because the ones in my area never had the at&t model on sale for $99. they did a $149 sale for a couple of days but that was it.
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Click to collapse
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
They do price match!
sarasimanx2 said:
I saw it at radio Shack for $99 after I paid $199 at at&t, called them up and told them about it. They informed me that they don't offer price matching.
I informed them I would just return the phone and go buy it from the shack.
They promptly credited my account $100.
So apparently anyone can get it for $99 if they are willing to work with a customer service representative.
Hope this helps people get credited
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
When I ordered mine they matched the $99 Walmart price. I was told it would be $300 + Tax and I was in no way going to pay that much!
I also received free over night shipping!
Yeah they do price match and free overnight has usually been the standard for most upgrades or online sales. I was just curious to know where, be it radio shack or now walmart, they have the at&t s3 going for $99 at the present moment (not so much the past), which is why it caught my eye.
Is Walmart running that deal right now for at&t? I know they did it for Tmobile in the past.
garyd9 said:
I took a slightly different approach...
I called up AT&T, explained that I just purchased the phone last week from a corp store for 199 and wanted to be credited back 100 to match what "various retailers" (not specifying which one) offer. The lady I was speaking with balked at first. I explained that if she refused, that was okay, but then I'd have to keep calling back until I got a customer service rep that would actually take care of this.
She asked me to hold on, came back and gave me the credit. I also got the $36 "upgrade" fee credited for my troubles. (I almost felt bad at this point because I never paid or was charged an upgrade fee - it's automatically waived due to my FAN account.)
Sometimes, blunt honesty works best.
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Click to collapse
Wow I didn't know FAN account doesn't have to pay the $36 upgrade/activation fees. Those bastards! I'll call them tomorrow to get $72 back from 2 phones.
xxlikquidxx said:
Wow I didn't know FAN account doesn't have to pay the $36 upgrade/activation fees. Those bastards! I'll call them tomorrow to get $72 back from 2 phones.
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Click to collapse
It depends on your particular FAN account. Some waive it, some don't. If all else fails, Just Play Dumb.
garyd9 said:
It depends on your particular FAN account. Some waive it, some don't. If all else fails, Just Play Dumb.
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Click to collapse
just called them and got $74 back... You're right, my FAN account doesn offer no-fee upgrade fees but since my account has been in good standing for 10 years, they waived it with no hesitation.
xxlikquidxx said:
just called them and got $74 back... You're right, my FAN account doesn offer no-fee upgrade fees but since my account has been in good standing for 10 years, they waived it with no hesitation.
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No problem. Please forward my commission to... (just kidding, of course)
ATT (P) - $199.99 / Signed, Sealed...Almost delivered.
Ya'll know the 411
Same ol..Same ol...
Be Nice...Find an agent that will try to help you possibly save $100 bux since (P) customers can not go outside the ATT box to purchase devices..
Walmart price match $199
mrbogusbaxter said:
ATT (P) - $199.99 / Signed, Sealed...Almost delivered.
Ya'll know the 411
Same ol..Same ol...
Be Nice...Find an agent that will try to help you possibly save $100 bux since (P) customers can not go outside the ATT box to purchase devices..
Walmart price match $199
Click to expand...
Click to collapse
That is awesome, could you please share the link that walamart has the note ii for att for 199. What do you mean by "(p) Customers"?
thanks
I'm sorry but can you rephrase what you just said? Do you mean you got the SGN2 for $199 by being nice to an ATT CS rep?
If so. Can you provide more detail? Also, how do you get Walmart to match $199?
Please provide more detail since your post is like a tease.
Grats & hope you can help others get an awesome. I would get one by wkend if I can get it for 199.
Jt004 said:
That is awesome, could you please share the link that walamart has the note ii for att for 199. What do you mean by "(p) Customers"?
thanks
Click to expand...
Click to collapse
I'm guessing he means Premiere customers.
Sent from my GT-I9300 using Tapatalk 2
I searched on Walmart wireless...no dice. Unless he provides how he got att to match and how he got the price from Walmart... this is bogus.
Hey...if he does...I'll eat crow.
Sent from my SGH-I777 using xda premium
I would love a link to that price. So I can get best buy to match it on Friday.
Sent from my SGH-I777 using xda app-developers app
I'm a Premiere Customer. and I guess you extended your current plan..
How did you get it for $199? More Detail Please!
please stop trolling threads with stuff like this.
kyan~ said:
please stop trolling threads with stuff like this.
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Click to collapse
Not taking either side here, but when radio shack was offering the GRAY HTC One X for 49.99 pre order, it seemed like a no brainer so I ordered it. Went into my local ATT with reciept- not only did they match the price, they allowed me to walk out with a white one on launch day. Remember they were going for 199 @ the time.
Just saying, deals are possible...
I was able to get mine for 199 too.
I had called customer service this weekend and asked about ordering the note II.Now since I am a premier customer I had to talk to regular CS. At the bottom of the page on the GN2 it says limited time offer: up to 100 offer. I specifically asked if this 100 discount was already taken off of the current price or if it would be applied to the 299. I had 2 specific CS reps tell me it would be off of the 299 price. So basically making it 199. I had both of them make a note on my account stating it would be 199 after the discount. So I called and talked to premier today and they tried to give me the run around about the 199 price and I told them I had spoke to multiple CS reps and they stated it was going to be 199 after the discount. I also mentioned that it should have been noted to my account. Once all was said and done the CS manager said that since I was told the price would be 199 and it was documented on my account twice they would agree to that price. So he said to pre-order it online and to call back to adjust my account the 100 bucks. I was also able to get my activation fee waived and since I was a Premier customer I got the $25 bucks off of the order. So basically I got this phone for $175 plus tax. Not too shabby!! It also had a spot when ordering to choose FED EX Next day AIR for 14.95. I opted for that and hope it will be here tomorrow. GL to those that are going to try this and I hope this thing gets here quick.
Yikes me Bad, Sorry i should of been a little more specific.
AT&T Premier ...aka (AT&T/P)
I contacted them inquiring a local Walmart ad (instore not online) offering the device for a $199.99 / 2 year upgrade.
What made this even more strange is that right in the next shopping center, there is an AT&T store (299.99)
So I called AT&T/P to simply inquire cuz it is $100 bux diff. + being limited to purchasing devices solely via (P) website, etc...
Sort of a bummer that we cant take advantage. The rep was kind enough to look at history and kindly got an approval to order the device at $199
I wasnt really pushing the 'give me or else' leave the opps open to a billing credit, or anything else of the value and they will easily sort something.
Here is the fact...They usually always do.
Also remember this, the world of strict inhouse / innetwork phones is RAPIDLY coming to a demise.
With Google phones & a billion other options to purchase better devices and cheaper from China...
You would be surprised how much the ropes are starten to loosen.
---- also forgot to mention...I was NOT even eligible for an upgrade until next Feb 2013. Again courtesy asking....sometimes Courtesy doing!
mrbogusbaxter said:
Yikes me Bad, Sorry i should of been a little more specific.
AT&T Premier ...aka (AT&T/P)
I contacted them inquiring a local Walmart ad (instore not online) offering the device for a $199.99 / 2 year upgrade.
What made this even more strange is that right in the next shopping center, there is an AT&T store (299.99)
So I called AT&T/P to simply inquire cuz it is $100 bux diff. + being limited to purchasing devices solely via (P) website, etc...
Sort of a bummer that we cant take advantage. The rep was kind enough to look at history and kindly got an approval to order the device at $199
I wasnt really pushing the 'give me or else' leave the opps open to a billing credit, or anything else of the value and they will easily sort something.
Here is the fact...They usually always do.
Also remember this, the world of strict inhouse / innetwork phones is RAPIDLY coming to a demise.
With Google phones & a billion other options to purchase better devices and cheaper from China...
You would be surprised how much the ropes are starten to loosen.
Click to expand...
Click to collapse
There's always one of these threads and as usual, they are usually created by members without much of a posting history. There will be those who get it free like me, too.
Sent from my SAMSUNG-SGH-I717 using xda premium
I called Premiere CS & they said that the $100 is already account on the $299. I wasn't able to get them to reduce it to 199.99.
EDIT:
WOOHOO, after 6 unsuccessful calls, I finally get a regular CS rep (the Premiere CS rep couldn't help me at all) that was willing to help me out. He was kind enough to give me the $100 discount but on the next bill only. He said that he see's on my account that I've been trying to upgrade to a Note 2 but keep on getting disconnected. That was the only way I could get $100 off the 299.99 pricing.
So here's the final pricing w/ discount & credit on next bill
$270 (so I got an extra 29.99 off) w/ free 1 day shipping
w/ a -$116.57 credit on next bill
I'm so STOKED. Thank you OP, I believe in you!
new here but have been watching the xda closely lately cuz im getting a sgn2, with that said i am not concerned of the price, money comes money goes that the way of life just like *****'s. anyway i have been monitering my premier acct with att and it hasnt ben updated since oct 27. i called again today to get some answers cuz it just says processing and its supposed to ship today but the att ***** like always couldnt help me so i said **** u ***** and cancelled my order. ill just go to the store first thing friday morn to pick my **** up. just wondering if any1 else had issues like this.
Congrats on the savings! May I ask which Walmart you saw the ad in? If possible, could you upload a scan? It would be nice to get some sort of savings since AT&T is reboxing the phone without the headphones and the Samsung cool box. :laugh:
mrbogusbaxter said:
Yikes me Bad, Sorry i should of been a little more specific.
AT&T Premier ...aka (AT&T/P)
I contacted them inquiring a local Walmart ad (instore not online) offering the device for a $199.99 / 2 year upgrade.
What made this even more strange is that right in the next shopping center, there is an AT&T store (299.99)
So I called AT&T/P to simply inquire cuz it is $100 bux diff. + being limited to purchasing devices solely via (P) website, etc...
Sort of a bummer that we cant take advantage. The rep was kind enough to look at history and kindly got an approval to order the device at $199
I wasnt really pushing the 'give me or else' leave the opps open to a billing credit, or anything else of the value and they will easily sort something.
Here is the fact...They usually always do.
Also remember this, the world of strict inhouse / innetwork phones is RAPIDLY coming to a demise.
With Google phones & a billion other options to purchase better devices and cheaper from China...
You would be surprised how much the ropes are starten to loosen.
Click to expand...
Click to collapse
funtimez said:
new here but have been watching the xda closely lately cuz im getting a sgn2, with that said i am not concerned of the price, money comes money goes that the way of life just like *****'s. anyway i have been monitering my premier acct with att and it hasnt ben updated since oct 27. i called again today to get some answers cuz it just says processing and its supposed to ship today but the att ***** like always couldnt help me so i said **** u ***** and cancelled my order. ill just go to the store first thing friday morn to pick my **** up. just wondering if any1 else had issues like this.
Click to expand...
Click to collapse
BTW Thanks for being that guy who ruins all of the Customer Service reps for the rest of us and putting them in a bad mood because the world doesn't revolve around you....
Well, I don't post much on any message boards. The only reason I actually posted here is because I actually got the deal, just a different way. I think if it helps anyone else get a better deal on the GN2 then it's worth sharing. Just sayin....
Any chance you can give us the area where the ad was run?? The zip code maybe to look up the ad on walmart's site to use for price match.
Sent from my SGH-I777 using xda app-developers app
To start off, I get a 20% discount off handsets from my company.
I spoke to multiple reps talking about how I'm considering leaving to AT&T and just getting Nexus 4 off contract and getting the T-Mobile 4G nationwide truly unlimited plan for $70 a month. I was able to get $125 worth of credit toward my bills. I was also able to get the Note II for $275 (plus additional 20% company discount) which made it $220. Free 2 day shipping and activation fee waived.
With the discounts and credits, I ended up getting the Note 2 for $95 before tax on a 2 year contract. :good:
My note 1 was "junked out" by best buy. They gave me around $800 store credit (they give you their retail price which is 750+tax) and then I'm having them price match ATT outright cost of 650. I should make $100 store credit to best buy on the deal. and BOOM goes the dynamite.
Sent from my SGH-I897 using Tapatalk 2
Hello, I noticed today that the retail price of T-Mobile's Galaxy S4 has dropped from $629.99 to $579.99. Is this going to be the new price and for how long? Or is this just the Fathers day discount price. Thanks
Fazeh said:
Hello, I noticed today that the retail price of T-Mobile's Galaxy S4 has dropped from $629.99 to $579.99. Is this going to be the new price and for how long? Or is this just the Fathers day discount price. Thanks
Click to expand...
Click to collapse
I don't know the answer, but if this is the new price, I wonder if I'd be able to get the difference refunded since I only bought mine 7 days ago.
Also: Grammar; not grammer. :highfive:
caffeineighted said:
I don't know the answer, but if this is the new price, I wonder if I'd be able to get the difference refunded since I only bought mine 7 days ago.
Also: Grammar; not grammer. :highfive:
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Hopefully it stays at $579.99, T-Mobile didn't have any -$50 comment on the price, so the SRP should be solid.
seems like prices changed
http://www.tmonews.com/2013/06/t-mo...to-99/?utm_source=dlvr.it&utm_medium=facebook
I just got off the phone with T Mobile customer service and asked about this and they told me it is a price drop and not a limited time promotional offer.
But TMoNews is now saying that it's a limited time offer that runs through July 13th. I have a feeling that the promotion was jus tworded poorly and even their customer service people didn't understand how it was originally intended.
Update from TMoNews (See post above for link)
This limited-time promotion is available starting today, June 12, through July 13, 2013, and allows consumers to get the device for less upfront at activation than at the other major national carriers.
Bear in mind that the $579 total cost is with the purchase of an eligible plan. I don't think you can just walk into a T Mobile store and buy one for $579 outright. But I did confirm with customer service that any of the new Value Plans are considered qualifying plans. And that's great for me because my contract expires on June 22nd and I'm switching to the Value Plan and buying the S4 that day!
Also, just worth noting for fun that when I got to that TMoNews.com article there is a giant ad for Sprint at the bottom. Gotta love web ads!
Skipjacks said:
I just got off the phone with T Mobile customer service and asked about this and they told me it is a price drop and not a limited time promotional offer.
But TMoNews is now saying that it's a limited time offer that runs through July 13th. I have a feeling that the promotion was jus tworded poorly and even their customer service people didn't understand how it was originally intended.
Update from TMoNews (See post above for link)
This limited-time promotion is available starting today, June 12, through July 13, 2013, and allows consumers to get the device for less upfront at activation than at the other major national carriers.
Bear in mind that the $579 total cost is with the purchase of an eligible plan. I don't think you can just walk into a T Mobile store and buy one for $579 outright. But I did confirm with customer service that any of the new Value Plans are considered qualifying plans. And that's great for me because my contract expires on June 22nd and I'm switching to the Value Plan and buying the S4 that day!
Also, just worth noting for fun that when I got to that TMoNews.com article there is a giant ad for Sprint at the bottom. Gotta love web ads!
Click to expand...
Click to collapse
Spoke to account services (retention) about this and it is in fact only going on till July 13th and they cannot give me an adjustment. I would have to return the phone first then I can buy the phone again to get it for that price. It's really stupid if you ask me as it will probably take close to a month or more for me to get a credit and by then the offer will no longer be available. Any one else have any luck getting adjustments?
BTW when you guys call, immediately ask for retention or accounts services as anyone else do not have a clue about anything..specially customer service. Just lie and say you want to cancel or something in your account is wrong.
aznmode said:
Spoke to account services (retention) about this and it is in fact only going on till July 13th and they cannot give me an adjustment. I would have to return the phone first then I can buy the phone again to get it for that price. It's really stupid if you ask me as it will probably take close to a month or more for me to get a credit and by then the offer will no longer be available. Any one else have any luck getting adjustments?
BTW when you guys call, immediately ask for retention or accounts services as anyone else do not have a clue about anything..specially customer service. Just lie and say you want to cancel or something in your account is wrong.
Click to expand...
Click to collapse
Did you pay for the phone with a major credit card?
Some cards come with price match guarentees even if the retailers don't. So that if something goes on sale after you bought it the card company or the bank that issues it will refund the difference even if the store won't.
It's certainly worth a call to your credit card company to ask. Worst they can say is no.
haha i got the phone on june 11 the next day the price drops $50 (thats how much tax was) :laugh:
I called tmobile and they said I needed to return the phone and they would ship me a new one in 2-3 days for $579.00. That won't work as I can not be without a phone for that time. He said to go to store where I bought and they may be able to refund and re-ring at $579 and keep my phone. Will post tomorrow outcome.
Ian B
$549 here:
http://slickdeals.net/permadeal/969...-black-or-white-screen-protectors-car-charger
Weird NBC sells phones now. Not a bad deal at all.
This doesn't apply to prepaid does it? The reason I ask is that I don't have a valid ID with which to perform a credit check in order to qualify for the "value plans" to buy the phone post-paid.
I hope I can go to T-Mobile and buy the GS4 for this price and then put it on their $30 prepaid. Has anyone found out if this price is only for their postpaid or if I can buy the phone outright and then use it on prepaid?
Thanks
Mr Ian B said:
I called tmobile and they said I needed to return the phone and they would ship me a new one in 2-3 days for $579.00. That won't work as I can not be without a phone for that time. He said to go to store where I bought and they may be able to refund and re-ring at $579 and keep my phone. Will post tomorrow outcome.
Ian B
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Curious to this outcome. Mine said if I brought it back I would have to pay a $50 restocking fee. The kid on the phone was a real D-bag.
Suchomimus said:
This doesn't apply to prepaid does it? The reason I ask is that I don't have a valid ID with which to perform a credit check in order to qualify for the "value plans" to buy the phone post-paid.
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Click to collapse
I'm pretty sure you have to get a post paid plan to get the lower price. The offer is pretty clear that is applies with the qualifying plans.
But I'm also sure a T Mobile store will gladly sell you one for full price and set you up with a pre paid plan.
Sent from your phone. You should be careful where you leave that thing.
Skipjacks said:
I'm pretty sure you have to get a post paid plan to get the lower price. The offer is pretty clear that is applies with the qualifying plans.
But I'm also sure a T Mobile store will gladly sell you one for full price and set you up with a pre paid plan.
Sent from your phone. You should be careful where you leave that thing.
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Click to collapse
I had planned to buy the phone online or over the phone. Who knows, maybe I can try and negotiate my way to the $580 for the phone and a $30 prepaid plan.
jkuczy16 said:
I hope I can go to T-Mobile and buy the GS4 for this price and then put it on their $30 prepaid. Has anyone found out if this price is only for their postpaid or if I can buy the phone outright and then use it on prepaid?
Thanks
Click to expand...
Click to collapse
YMMV, some people have be enable to and others struck out. Try several tmobile stores in your area. Call first to save time and get their name.
Ian B
---------- Post added at 12:58 PM ---------- Previous post was at 12:54 PM ----------
Suchomimus said:
I had planned to buy the phone online or over the phone. Who knows, maybe I can try and negotiate my way to the $580 for the phone and a $30 prepaid plan.
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Click to collapse
Phone listed at $580 on their website, see if u can buy and select $30 prepaid plan the same time. If not see if you can buy online phone, order activation sim kit, and activate plan online when u get sim card.
Ian B
Target sells the $10 micro sim act kits for $10.00
---------- Post added at 01:03 PM ---------- Previous post was at 12:58 PM ----------
stevessvt said:
Curious to this outcome. Mine said if I brought it back I would have to pay a $50 restocking fee. The kid on the phone was a real D-bag.
Click to expand...
Click to collapse
Store could not do it because postpaid account in which phone was bought was closed since I ported to prepaid $30 plan. Called tmobile customer service and spoke w supervisor. She could not honor price difference since they change prices daily and do not price match within 30 days of purchase date. The don't even match their own price. May try online chat later tonight as last attempt. Something does not sound right here? Any suggestions??
Ian B
Skipjacks said:
Did you pay for the phone with a major credit card?
Some cards come with price match guarentees even if the retailers don't. So that if something goes on sale after you bought it the card company or the bank that issues it will refund the difference even if the store won't.
It's certainly worth a call to your credit card company to ask. Worst they can say is no.
Click to expand...
Click to collapse
Thanks will try that route.
just got back from the Tmob store.... it was a bit of a hastle....
first i called the 800 number but they said as i bought the phone in a store i needed to go back there.
the store then said they didnt sell them for the discounted price so sry....
called another store in a nearby town, they said sure we have it for the new price.
WTF
called back to the original store and they said sry ... come down with your reciept.
got off work ... went home got reciept.. drove to store (yesterday) and they said.. oh sry you already did an exchange (bad phone) you need a manager. I say sure wheres a manager.. they said you need to come back before 5.. oh and by the way tomorrow is your last day (30 days ).
sooooo come back today... and they are like we need to exchange the phone... im like seriously... just try without exchanging first please.
so it finally worked but geez they dont make it easy.....
wow you went to hell and back for that discount. Glad you got it. I bought mine online so calling retention is my only option.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
If your phone has issues and get a replacement like I did then you will get charged $99 for it and get a refund for the previous $149 purchase one they receive the phone.
Sent from my SGH-M919 using Tapatalk 4 Beta
Anybody know yet if full price purchases are included, or upgrades only? No consistent answer from BB yet and not a peep from Samsung. More and more this seems like a "shoot from the hip" effort by Samsung with little thought other than a knee jerk response to try and stem the market-share bleeding due to the iPhone 6 and the iPhone Plus Bendy.
rushless said:
Anybody know yet if full price purchases are included, or upgrades only? No consistent answer from BB yet and not a peep from Samsung. More and more this seems like a "shoot from the hip" effort by Samsung with little thought other than a knee jerk response to try and stem the market-share bleeding due to the iPhone 6 and the iPhone Plus Bendy.
Click to expand...
Click to collapse
Hi there, @rushless - Please post questions in the Q&A section - thanks.
The $200 gift card only applies if you TRADE IN an existing smartphone. I don't believe it excludes phones purchased at full cost, but I'm not 100% certain.
The gift card is a Best Buy thing, so I'm not sure why you're expecting Samsung to chime in. Samsung is offering their own similar promotion, however. If you activate a new Note 4 and trade in an existing smartphone elsewhere, Samsung will cut you a check for $200 - $(trade in value of phone), provided you send them proof.
Samsung is working with best buy on this one, so we get the best buy $200 gift cert. Instead of the $200 rebate check.
That works for me, since we'll get the full purchase amount on our best buy credit cards, and will earn reward zone credits based on that amount. ($20 on two phones, I I'll turn around and just apply the gift cert. In store as a payment on our credit card once we complete the sale.
The deal only works with a two year contract. That is how the process works and was verified by Best Buy and how their sales system is set up. Samsung regional rep also confirmed that is how Best Buy is doing it.
Samsung also stated that is how it should work for everyone else, but by the way Samsung set the process up for the others, not sure how they can control that. Looks like Samsung is going to have a big cluster
fook on their hands.
So I just got back from BB and I went all through the process and everything was going perfectly AND THEN I get to the very end where they are gonna place the pre-order for my black note 4 for me and the computer would not let them do it... they told me "the system has turned off pre-orders for both the black and white note 4" I asked to speak to a manager and he said he does not know if they hit their limit or if it is a technical problem and he took my info and is going to call me back (unlikely). I cannot see how they could have hit their limit as the girl that helped me told me when I got there that they have not had many pre-orders at all and she was excited to take my order!!! I cannot believe this, I am so pissed off right now... I am going to try another more reliable BB tomorrow morning but I am afraid that the result will be the same.... ;-/ I have not heard ANYONE ELSE having THIS issue.... UNREAL...
sidthekid28 said:
So I just got back from BB and I went all through the process and everything was going perfectly AND THEN I get to the very end where they are gonna place the pre-order for my black note 4 for me and the computer would not let them do it... they told me "the system has turned off pre-orders for both the black and white note 4" I asked to speak to a manager and he said he does not know if they hit their limit or if it is a technical problem and he took my info and is going to call me back (unlikely). I cannot see how they could have hit their limit as the girl that helped me told me when I got there that they have not had many pre-orders at all and she was excited to take my order!!! I cannot believe this, I am so pissed off right now... I am going to try another more reliable BB tomorrow morning but I am afraid that the result will be the same.... ;-/ I have not heard ANYONE ELSE having THIS issue.... UNREAL...
Click to expand...
Click to collapse
Yes, confirmed, same thing happened here today. It kind of a surprise for both me and the sale guy.
sidthekid28 said:
So I just got back from BB and I went all through the process and everything was going perfectly AND THEN I get to the very end where they are gonna place the pre-order for my black note 4 for me and the computer would not let them do it... they told me "the system has turned off pre-orders for both the black and white note 4" I asked to speak to a manager and he said he does not know if they hit their limit or if it is a technical problem and he took my info and is going to call me back (unlikely). I cannot see how they could have hit their limit as the girl that helped me told me when I got there that they have not had many pre-orders at all and she was excited to take my order!!! I cannot believe this, I am so pissed off right now... I am going to try another more reliable BB tomorrow morning but I am afraid that the result will be the same.... ;-/ I have not heard ANYONE ELSE having THIS issue.... UNREAL...
Click to expand...
Click to collapse
I just checked online, and it looks like the preorders are blocked online as well now. could be they are sold out already, which is odd, because our local store has very few preorders.
I wonder if you could preorder at our store and have it moved to your local store?
Gareee said:
I just checked online, and it looks like the preorders are blocked online as well now. could be they are sold out already, which is odd, because our local store has very few preorders.
I wonder if you could preorder at our store and have it moved to your local store?
Click to expand...
Click to collapse
It HAS to be a technical problem!!! The manager I spoke to said each store has their own separate limit so I really doubt that is the issue here... I am going to be so pissed off if I don't get in on this promotion... the girl that helped me said they literally had like NO pre-orders so far... there is NO way this is a limit issue... Hopefully I will have better luck tomorrow and I will report back..
---------- Post added at 08:12 PM ---------- Previous post was at 08:11 PM ----------
buhohitr said:
Yes, confirmed, same thing happened here today. It kind of a surprise for both me and the sale guy.
Click to expand...
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What is your location??? I tried today at the Deptford, NJ store... I find it weird that it happened to us both on the same day at almost the same exact time... this is leading me to believe it was a system issue and not a sell-out issue... I am hopeful for better results at the Mt. Laurel, NJ store tomorrow...
sidthekid28 said:
It HAS to be a technical problem!!! The manager I spoke to said each store has their own separate limit so I really doubt that is the issue here... I am going to be so pissed off if I don't get in on this promotion... the girl that helped me said they literally had like NO pre-orders so far... there is NO way this is a limit issue... Hopefully I will have better luck tomorrow and I will report back..
---------- Post added at 08:12 PM ---------- Previous post was at 08:11 PM ----------
What is your location??? I tried today at the Deptford, NJ store... I find it weird that it happened to us both on the same day at almost the same exact time... this is leading me to believe it was a system issue and not a sell-out issue... I am hopeful for better results at the Mt. Laurel, NJ store tomorrow...
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Click to collapse
I'm in Wilmington, DE. The only advantage getting from BestBuy is you get the money right away. We can get the promotion from everywhere because the promotion is run by Samsung, so I'm not sweating. I think BB stopped this globally for Verizon note 4, they removed the preorder option from the website, however, not for AT&T and others.
buhohitr said:
I'm in Wilmington, DE. The only advantage getting from BestBuy is you get the money right away. We can get the promotion from everywhere because the promotion is run by Samsung, so I'm not sweating. I think BB stopped this globally for Verizon note 4, they removed the preorder option from the website, however, not for AT&T and others.
Click to expand...
Click to collapse
Verizon note 4 was never on the website for pre-order... i checked every single day for the past 3 weeks, so they did not remove anything, it was never there... and I am still betting on something wrong with the system... I am not waiting for a check from samsung that might not even come for 6-8 weeks, BB HAS TO HONOR THE ADVERTISEMENT CONSIDERING THEY ARE STILL PUTTING THAT FRIGGIN SIGN OUTSIDE EACH MORNING RIGHT NOW. I GUARANTEE YOU I GET THEM TO TAKE MY PRE ORDER ONE WAY OR ANOTHER. WATCH ME.
According to a Samsung chat I had yesterday, the $200 off the note 4 with a old phone DOES work when buying note 4 at full price. Just had a chat yesterday. Best buy did tell me it had to be upgrade but straight Samsung, they said it works full retain at Best Buy.
Sent from my VS985 4G using XDA Free mobile app
Full price should work, with caveat
So if you check out the fine-print on the best buy preorder site (can't post the link because I'm a lurker...) it does not say you have to sign a new 2-year agreement. There IS another Best Buy site that indicates "must be eligible for upgrade," but does NOT explicitly state that you have to sign a new agreement. I'll be picking up my pre-ordered full-price (no new contract) Verizon Note 4 tomorrow around noon Eastern, and hope they don't try to insist a new contract is necessary for the $200 trade-in deal (I am eligible for an upgrade, but want to keep my unlimited data). If they do, I'll be calling my state attorney general to complain. I am not a lawyer, but the fine print published online does not indicate a new carrier agreement is necessary, nor does it point to a location where such a statement is made.
sablazo said:
So if you check out the fine-print on the best buy preorder site (can't post the link because I'm a lurker...) it does not say you have to sign a new 2-year agreement. There IS another Best Buy site that indicates "must be eligible for upgrade," but does NOT explicitly state that you have to sign a new agreement. I'll be picking up my pre-ordered full-price (no new contract) Verizon Note 4 tomorrow around noon Eastern, and hope they don't try to insist a new contract is necessary for the $200 trade-in deal (I am eligible for an upgrade, but want to keep my unlimited data). If they do, I'll be calling my state attorney general to complain. I am not a lawyer, but the fine print published online does not indicate a new carrier agreement is necessary, nor does it point to a location where such a statement is made.
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Click to collapse
Upgrade eligibility means your line is nearing the end of its service agreement and you qualify for subsidized pricing. Both youmention are saying the same thing. The promotion requires a 2 yr agreement and trade in of any working device in the best buy trade in system. I used to work for best buy as a mobile phones sales lead on and off over the years as s part time job.
I traded in my S5 today. Got $245 for it. I paid $250 for it off of Clist 3 weeks ago and got 2 otter box cases, 64GB micro SD card and two chargers so I can sell the cases and the chargers if I want. BestBuy matched Verizon's $699 price and I got $245 off instantly for my trade-in. Walked out the door paying $494. I have mine on the Verizon Allset prepaid plan.
No upgrade or new activation here and I got the $200 off plus they matched Verizon at $699 and the manager told me to keep my trade-in. He tried to pull that BS with upgrade but he changed his mind about 5 minutes later. Out the door at $482
wolfeyes30 said:
No upgrade or new activation here and I got the $200 off plus they matched Verizon at $699 and the manager told me to keep my trade-in. He tried to pull that BS with upgrade but he changed his mind about 5 minutes later. Out the door at $482
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Just curious. $699-$200=$499. How do you get out the door at $482?
alnova1 said:
Just curious. $699-$200=$499. How do you get out the door at $482?
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Sorry...I had the $50 gift card from pre-order. Actually $532 cuz the $50 was my money anyway. Shouldn't post when buzzed...sorry [emoji1]
wolfeyes30 said:
Sorry...I had the $50 gift card from pre-order. Actually $532 cuz the $50 was my money anyway. Shouldn't post when buzzed...sorry [emoji1]
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Click to collapse
Oh ok. I thought somehow I may have gotten screwed.