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So the touchscreen no longer works on my phone. So that pretty much means i can't unlock my phone, which means i can't shut it down, which means it's useless.
During startup, i got the very generic services.exe error, which leads me to believe that since there was an error with the exe, the service used to poll the touchscreen isn't running.
So before you ask:
- I have power cycled the phone several times (still same result of nothing
working)
- Windows Mobile upgraded to Verizon's release of WM 6.5
- I have not installed any new software in over a month
- It has never gotten water on it
- I have hacked the registry, about 6 months ago when i got the phone
- I did mess up one of the registry keys, replaced the key name with a
't' and couldn't remember what it originally was, but the phone hasn't
acted up. Can't remember what the location of key is either, but i
was trying to remove the vibration whenever you touched the
screen. There are two locations for it, and i eventually found the
proper one though.
So if anyone has any ideas short of hard-resetting the phone, please let me know. Is there any sw that can run my phone via the computer?
Thanks
Touch screen not working
I have to got the same issue, ever tryed hard rest.
flashed new rom. still nothing...
Solution
Okay, I've just had this problem with an HTC Touch, and I think this works with any HTC that has a "digitizer" rather than an all-in-one touchscreen (I think newer phones have digitisers).
I'm not sure if this will always work, but I've just done it - sometimes the inactive touch screen is "broken" because the layers are stuck together (so the phone can't tell where the touch is, hence unresponsive). With mine, I looked at the screen side on and could see a kind of "oily" patch in the light.
The solution is to get masking/gaffa tape - the very sticky brown one. Stick it down on the screen/digitizer and then keep pulling it off - this pulls the layers from each other. I kept repeating this lots before it worked - and in the end I pulled the top layer completely off (I think you should pull from the top of the phone, as the layers need to be attached at the bottom of the screen/digitizer). Once it pulled away, I gently lay it back down (after panicking!!) and hey presto it started working again.
Good luck!
I have the same problem, oily stuff migrating from a corner inward....
And you're suggesting we do what now? I'm not following this.....
He suggests you put masking tape onto your screen, to pull the stuck layers apart. If this doesn't work, you can always replace the digitizer.
salterlee said:
Okay, I've just had this problem with an HTC Touch, and I think this works with any HTC that has a "digitizer" rather than an all-in-one touchscreen (I think newer phones have digitisers).
I'm not sure if this will always work, but I've just done it - sometimes the inactive touch screen is "broken" because the layers are stuck together (so the phone can't tell where the touch is, hence unresponsive). With mine, I looked at the screen side on and could see a kind of "oily" patch in the light.
The solution is to get masking/gaffa tape - the very sticky brown one. Stick it down on the screen/digitizer and then keep pulling it off - this pulls the layers from each other. I kept repeating this lots before it worked - and in the end I pulled the top layer completely off (I think you should pull from the top of the phone, as the layers need to be attached at the bottom of the screen/digitizer). Once it pulled away, I gently lay it back down (after panicking!!) and hey presto it started working again.
Good luck!
Click to expand...
Click to collapse
OH...
MY...
F&%$ING...
GOD...
you are a goddamn genius, had to log on just to say THANK YOU, wow. i was about to buy a new phone.
CaptainFantastic said:
OH...
MY...
F&%$ING...
GOD...
you are a goddamn genius, had to log on just to say THANK YOU, wow. i was about to buy a new phone.
Click to expand...
Click to collapse
I've done the same, just to thank you.
had this problem this se xperia x2
Unbelievable...this just worked for me too! I gave up on this phone 6 months ago...now back to flashing ROMS, yeah!
Thanks a lot!
It is now!
Thank You! And I didn't even have the proper tape, just some cheap sellotape...did the trick though!
Thanks again, You Rock Dude!
Very Much Appreciated!
(And a Big Thanks to Andrew for the heads up!)
If I had read this 3 weeks ago i wouldn't have wasted 35$ on a new screen.
It gets worse, the new screen doesn't work. But this 1cent fix DOES.
The new screen was never calibrate-able.
salterlee said:
Okay, I've just had this problem with an HTC Touch, and I think this works with any HTC that has a "digitizer" rather than an all-in-one touchscreen (I think newer phones have digitisers).
I'm not sure if this will always work, but I've just done it - sometimes the inactive touch screen is "broken" because the layers are stuck together (so the phone can't tell where the touch is, hence unresponsive). With mine, I looked at the screen side on and could see a kind of "oily" patch in the light.
The solution is to get masking/gaffa tape - the very sticky brown one. Stick it down on the screen/digitizer and then keep pulling it off - this pulls the layers from each other. I kept repeating this lots before it worked - and in the end I pulled the top layer completely off (I think you should pull from the top of the phone, as the layers need to be attached at the bottom of the screen/digitizer). Once it pulled away, I gently lay it back down (after panicking!!) and hey presto it started working again.
Good luck!
Click to expand...
Click to collapse
I have exactly the same problem! The touchscreen of my xperia mini is not responding at all!
Can you please be more precise? What do you mean "pull off the layer of the screen?" Do I need to disassemble the phone and mess with the hardware? That sounds pretty scary!!!
kostass123 said:
I have exactly the same problem! The touchscreen of my xperia mini is not responding at all!
Can you please be more precise? What do you mean "pull off the layer of the screen?" Do I need to disassemble the phone and mess with the hardware? That sounds pretty scary!!!
Click to expand...
Click to collapse
I think he had some sort of a screen protector that was interfering with the screen...
You can try to run your fingernail along the edge of the screen - between the bezel and the actual touchscreen. Quite often something stuck in there is causing the touchscreen problem (or there is a deeper hardware issue and the touchscreen is just not functional).
146 theserog
I'm in the same boat. Normally I wouldn't be afraid of a little digitizer replacement. But on the TP2 it looks like every single bolt and screw needs to be replaced and in the only video I could find about it, the guy broke the lcd in the process.
Hoolexer
W0W.... You are awsome,,, Now I can sleep at night. Thank You So Much
salterlee you are a genius. I just had this same problem. I putted some masking tape to the screen, didn't had to pull the front layer out, and it worked wonderfully.
A little suction goes a long way!!
Headroom said:
salterlee you are a genius. I just had this same problem. I putted some masking tape to the screen, didn't had to pull the front layer out, and it worked wonderfully.
Click to expand...
Click to collapse
Same thing here.
I used a suction cup from my bathroom mirror that held a razor or something and made sure it was decently moist so once i stuck it to the screen i could slide it up and down the entire surface and worked like a charm..... no tape to throw away.
thanks for the inspiration cause i was gonna make this touch into a throw.
So I have my DHD since Oct, and I just recently noticed the screen seems to be off center, or misaligned. It's not a big issue, but I'm curious if others are like mine. If you look at the pics you can see the black boarders on each side of the screen, and the one on the right is bigger, but it's not just a thicker boarder, but if you look close (if you look at yours you may need to angle it in light to see the true boarder and the emptyness) you can see the screen seems to be positioned more to the left, and it seems to go from top to bottom (meaning at the top the boarder is right next to the screen, and the gap gets bigger as it gets to the bottom). Inside the boarder there is black empty space, but only on the right side. The left side is right next to the boarder. It almost seems like the screen underneath the glass is shifted. I hope I didn't confuse anyone, but I'm just wondering if it is misaligned there may be a way to fix it.
Thats how its ment to look ya dope lol
Sent from my Desire HD using Tapatalk
AndroHero said:
Thats how its ment to look ya dope lol
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
Really? Why would they put more space on the right side? I'm not talking about the space from the bar with the apps, phone, and settings to the end of the wallpaper, but the space from the wallpaper to the painted black boarder on the glass.
bobbyphoenix said:
Really? Why would they put more space on the right side? I'm not talking about the space from the bar with the apps, phone, and settings to the end of the wallpaper, but the space from the wallpaper to the painted black boarder on the glass.
Click to expand...
Click to collapse
oh i can see it now, no i dont have that black border maybe email htc about it?
Mine also same...right side gap and today i give to service centre .
first the updated software but solution. Then they received and said to change LCD. Now waiting to come...from service center..
Wow, never really noticed about this, until i saw this thread, mine is also slightly off center to the left.. But not noticeable and i can live with it.. very hard to see the differences.. less than a milimeter..
I've just noticed this on mine, only had it since launch! Mine looks almost as if its mounted at a slight anti clockwise angle.
Looks like HTC QC team were on holiday when the DHD was released!
Miny is a tiny bit off centre too, although I would have never noticed if it was not mentioned here. I would be prepared to live with it but I also have a spec of dust under the screen since new and I also have the camera blur problem, so this squint screen if the final straw for me... it's going back to HTC. Hopefully with these 3 problems I will get a new handset from them rather than a repair. There's only so much you can polish a turd
CitizenLee said:
Looks like HTC QC team were on holiday when the DHD was released!
Miny is a tiny bit off centre too, although I would have never noticed if it was not mentioned here. I would be prepared to live with it but I also have a spec of dust under the screen since new and I also have the camera blur problem, so this squint screen if the final straw for me... it's going back to HTC. Hopefully with these 3 problems I will get a new handset from them rather than a repair. There's only so much you can polish a turd
Click to expand...
Click to collapse
Yeah I just noticed it on mine about a week ago. I probably wouldn't have, but I was trying different cases, and one made it look funny, so I looked closer. At first I thought it was the case, but then saw it was the screen. Without the case on I don't really notice it. Funny you say that about the spec of dust. I have one also. on the opposite side of the volume rockers. I can only see it on a pure white background. Thanks for you input. I was just wondering how may were like that. It seems like more than just me.
Reply from HTC
I emailed HTC about the screen being off center, and I included the pics form this thread, and even gave the link. Here is what they replied with:
"Thank you for your inquiry regarding the display on your HTC Desire HD device.
If this issue coincided with the installation of a third party application, please remove the application and evaluate the result. If removal of the application appears to resolve the issue, the application is likely the cause and you should contact the application provider for further assistance.
If no third party application is involved, please soft reset your phone by powering it off, removing the battery, waiting ten seconds, and then reinserting the battery and restarting the device.
If your device's display continues to be off center, I recommend you restore it to its factory default settings by performing a factory data reset. This will permanently erase all installed programs and data files on your phone; you will therefore want to first back up all files to your storage card or to a third party application from the Android Market. Use HTC Sync to back up Outlook contacts and calendar files, or Google Sync to back up your Google contacts and calendar. Calendar events are color-coded: green for Outlook, blue for Google, and orange for Exchange. You can back up text and picture messages by forwarding them to an email address. It will not affect files on your storage card.
To reset your phone, please press Home > MENU and then tap Settings > SD & phone storage > Factory data reset > Reset phone > Erase everything.
If a factory data reset does not resolve your device's issue, I recommend you contact our HTC Return Merchandise Authorization (RMA) and Repair Department for further assistance. Please contact them by dialing 1-888-617-1113. Their business hours are 8:00 AM to 8:00 PM Eastern Time seven days per week. Please have the device serial number (S/N) available when you contact them. You can find the S/N in the battery compartment of your phone.
If you need to contact us again, please include the device S/N in your response."
I guess maybe a factory reset will reposition the screen?
And who says Customer Service responses are scripted.
Of course, a factory reset will magically reposition the screen. Why didn't we think of that.
factory reset not work for me..........my desire hd sent to HTC head office.
You guys want QC issues? On the first DHD I had 2 weeks ago, the speaker grill above the screen was not straight. It was on a 2-3 degree slant and was visible, especially when using it with a case.
WorldIRC said:
You guys want QC issues? On the first DHD I had 2 weeks ago, the speaker grill above the screen was not straight. It was on a 2-3 degree slant and was visible, especially when using it with a case.
Click to expand...
Click to collapse
I have that too. The left side of the grill is almost touching the bottom right by the screen while the right side is up a bit more. You can really see more of the aluminum in between the right side than the left, so I have a dust particle under the screen, the screen is off center, and the grill is slanted. I'm calling HTC to get a new one for sure.
UPDATE
Well well well. I sent my phone to HTC to fix my issues. Just got it back today. 100% perfect! The screen is positioned beautifully. They even removed the one little spec of dust that I had trapped there. I really thought it would come back with a note saying they couldn't fix anything. I am very impressed. I guess with the screen being off center is what made the SIM cover be off also. When I looked at the phone from the front the right side SIM cover was in more than the left. Well now it's 100% perfect! The only thing they didn't (couldn't) fix is the speaker grill being at a slight angle. Since it's CNC'd into the aluminium body they would have had to replace the entire body. I can live with that now that the rest is perfect. Oh and I know it's my same phone since I made little tiny marks where only I could see them, and they are still there now.
could you stop to report problems in your devices? i'm pretty sure if i'll look further i'll find some issues too, and i will blame it on you! =oP
until now i didn't find anything, but the glass of the right side of the screen is a little bit off of the frame and everytime i need to pull down the notification bar i feel like i'm fingering paper... weird thing!
thiagodark said:
could you stop to report problems in your devices? i'm pretty sure if i'll look further i'll find some issues too, and i will blame it on you! =oP
until now i didn't find anything, but the glass of the right side of the screen is a little bit off of the frame and everytime i need to pull down the notification bar i feel like i'm fingering paper... weird thing!
Click to expand...
Click to collapse
LOL Yeah mine had that too. On both sides. Like the screen was lower than the frame, but now everything is flush and even. I got my phone originally out of the second batch HTC made, so maybe they corrected all the problems, because now it's perfect.
i told you so, a issue just appears today! =o\ i'm stuck in car mode, according to my searches, a short in charger cable let you mobile feels like you plugged in a car dock, what active car mode... but, now it believes i'm in a dock even with cable unplugged... i guess i should create a thread about it! =o\
Hi all,
I simply love this phone, but I'm facing a situation that my screen is too sensitive. The home screens were so sensitive a few programs were started without my knowledge. It got better after I switched to Launcher Pro.
However, it is still too sensitive in other areas. When I'm scrolling down, say, the apps in Market, I'll always end up selecting a few items accidentally before I reach the end of the list.
I've used HTC Desire in the past and I'm quite sure the problem is not due to me.
Does anyone else face the same problem, or I have a hardware problem? Or software problem? Can I be tweaked by any means?
Any feedback would be useful! Thanks!!!
KG
I faced this problem before... while swiping, apps accidentally open. But instead of "too sensitive" i thought it's insensitive... because a short swipe was sometimes interpreted as a tap (maybe because the swipe was not fully detected?).
Anyway, I had 2 layers on my device... the pre-applied sheet and another screen protector that came with the box.
I removed the second layer, leaving only the pre-applied sheet, and all is well again... no more accidental "taps"
vincent.hsy said:
I faced this problem before... while swiping, apps accidentally open. But instead of "too sensitive" i thought it's insensitive... because a short swipe was sometimes interpreted as a tap (maybe because the swipe was not fully detected?).
Anyway, I had 2 layers on my device... the pre-applied sheet and another screen protector that came with the box.
I removed the second layer, leaving only the pre-applied sheet, and all is well again... no more accidental "taps"
Click to expand...
Click to collapse
Dude, you mean the cause was the screen protector that came with the phone???
kargtan said:
Dude, you mean the cause was the screen protector that came with the phone???
Click to expand...
Click to collapse
For my case, maybe 2 layers is just too thick
I'm having the same problem. And that solution seems to make sense. I would give it a try, but if the problem still occurs, I'd be wasting one screen protector..
zha1 said:
I'm having the same problem. And that solution seems to make sense. I would give it a try, but if the problem still occurs, I'd be wasting one screen protector..
Click to expand...
Click to collapse
That was how I solved my problem. I actually put on the spare screen protector because when I got the set I didn't realize there was already a pre-applied layer.
Don't blame me if it doesn't work for you
perhaps some of you guys just have the shakes?! ;-p
I guess the screen is never to perfect for everyone.
kargtan, I've noticed the same about the tap sensitivity - I often accidentally "tap" when I mean to swipe. Came from an iPhone 3g and didn't notice this on that device. Might be a matter of getting used to it, not sure. Have you gotten any feedback from others in other forums?
I've noticed this too, and put it down to the screen protector. It's not android OS causing it, never had the problem on my htc hero...
However, now that i've gotten used to the phone it doesnt do it any more - guess my brain has automatically trained itself to drag the screen a little bit more firmly or something.
One thing i have noticed about the arc is: because the bezel around the screen is so thin, i often accidentally launch apps just by holding it. My fingers wrap around slightly & touch the edges of the screen.
Does any of you have problems while trying to swap a screen from another and instead of swapping you get like a "bounce" and stay on the same screen? because that happens to me all the time, I came from an htc Legend and this is making me crazy !
btw, this happens to me if I hold the phone with my right hand and try to do the swapping with my thumb, the only way to get it right is to hold the phone with my left hand and use the index of my right hand
Screen too/not sensitive
Hi guys,
I think the problem arises from the slowness of the phone, not "too sensitive". I used to use the HTC Desire in the past and I was very used to the screen scrolling very quickly. In contrast, the arc is slower and hence the screens don't scroll as fast and hence my way of handling the Desire would cause the problems stated.
I did a few things since my last posting and it seems better now:
Replace the SE Home with Launcher Pro - this seems to have improved on the speed of the phone, and hence better responsiveness to the touch.
Rooted the phone and uninstalled some stock programs.
Removed useless widgets on the desktops.
Adjusted my way of scrolling as someone has suggested.
This is quite frustrating at times, especially so because other than this problem, this phone is a gem, especially its form factor, the sound quality and most importantly, the quality of the camera.
I might sell the phone once the company issues me with a Blackberry (DANG!), but I am kinda unwilling because I have been taking lots of photos with my Android phones and these photos are generally well-liked by my Facebook friends.
agree with bezel thing and hard to use thumb.
noticed arc screen (the screen guard perhaps ) easily get oily and slippery.
had to wipe phone and wash hand so often that make me like some sort of disorder.
Don't know why you guys seem to be having problems... I don't have any issues with my screen swipes at all... smooth and fast.. both on stock and Launcher Pro..
Same deal here. But that's because the screen is sensitive beyond the display area including the black border, and the edge is too narrow. When I use one hand swiping or tapping, the palm of my hand touches the black border. The screen registers two touches in quick succession and thus jumps.
In Phone keypad, enter *#*#7378423#*#* (the numbers mean SERVICE word in keypad), you can go into test mode. Select [Service test]->[Touch Screen] to test the badly touch screen of SE Phones.
You will discover when you swipe the edge of touch screen, the touched result is very not satisfied. The lines you swiped will not accurate and appear like jags, or stick on the edge of the screen.
The touch panel made in China...? ;-)
Me too!
Hey!
i also have a xperia tipo....and i too have the sensitive problem
Could also be a kernel problem?
I remember I installed a kernel a while back that would make my screen hypersensitive; just hovering over the screen would already activate it!
I don't remember which one, it was back in the GB days. But I'm pretty sure it can be changed in the kernel.
I've had my Note 10. 1 since July of this year, so about 5 months now. I more or less keep the tablet in a leather case most of the time and there were no major issues unril just recently. I had noticed earlier today that there seemed to be rows of little dots along the bottom of my screen, right above the buttons. These dots look like it could be drops from either water or glue or something of the sort.
I tried scratching it off with my fingernail but then found out it wasnt on the top of the screen but under it. It doesnt seem to effect the touchscreen but thid could become a future problem. Picture will be attached (though it could be hard to see)
Thank you in advance :good:
Air bubbles in the glue holding the LCD display & digitizer together. Never heard of them being an issue aside from being a small cosmetic eyesore.
I have the same bubbles except they started to spread. I also bought mine at the end of June. I am asking Samsung to repair it.
Sent from my SM-P600 using XDA Free mobile app
Hi,
Unfortunately for me i dropped my phone and cracked my tempered glass in several places. gladly the screen underneath was perfectly fine after drop however, it has developed a fault as the screen won't turn on at all. I tried turning it off and restarting and although i can hear the boot up logo sound i see no picture at all. i can receive calls but cannot answer due to screen not displaying.
The screen had four main pressure cracks.... one is top left, one on the ear speaker, one bottom middle and one bottom left of phone. hopefully you can see it in picture.
Can you give advice on what to try or do to resolve this? will i need a new screen or disassemble to see what the issue is?
I've only had the phone for 2/3 months at most
Thanks in advance
looks like i will answer my own question....
i bought a replacement lcd & digitiser, one complete unit and swapped the necessary components over to new screen. all is working and good. not sure if the screen is repairable but there are other parts inside this screen worth selling on. it still has a non cracked immaculate screen along with the charging port and other stuff inside old screen.
at a cost of £70, i consider this an expensive fix
Thanks for the input kakawak
cheers