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So, I am curious if anyone else has this issue. I have 3 EVO's (all launch day) and 3 Heros (bought at the same time as the EVO's). All Heros are rooted and running Fresh Toast Rom. One EVO (mine) is running EvolutionX (Froyo). The other 2 Evo's are stock, non rooted.
All phones are occasionally missing calls. They do not even show in the call log. I have tested it. I called my phone (which was 2 inches from me) from my office and nothing. It just rings until it goes to voice mail, but the EVO does not ring at all. This happens on all the phones. Outbound calls work fine on the phone when this happens, though. I can call a landline and it goes through, but can not receive calls. It lasts about 5-30 minutes.
Any ideas?
Bad service in your area? Check to make sure your phone is set to cdma auto
rutter9 said:
Bad service in your area? Check to make sure your phone is set to cdma auto
Click to expand...
Click to collapse
I am in South Florida, one of Sprints strongest areas. I always have at least 3 bars of service. So it is definitely not a low service.
the thing is, it only happens every now and then and in random places. It is not like it only does not work in my house or office. I have been all over town and it happen in random places. It happens on all the phones at the same time.........could be a by product of sprint upgrading in the area?
So yesterday I noticed I was constantly losing 4g connection on my Nexus. No problem, 4g has been horrible here for the past week on my Thunderbolt too...probably just a Verizon issue.
Since last night I have noticed that the signal dropping is not just 4g...I'm losing service in general. Dropped calls, failed SMS messages, everything. It happens about every half hour. I'm being told that a lot of calls to me are going straight to VM. I love this phone's features but this morning I'm ready to throw it against a wall. Is anyone else experiencing this? Time to return it to the store for a replacement?
I haven't been losing signal outright, but I am reverting to 3G more often. My Bionic would do this in roughly the same areas, but the more recent radio updates had kept me steady on 4G. Hopefully future updates to the Nexus will do the same!
I think this may have something to do with the radios used on Samsung phones. An update should fix it. Because I just switched from the rezound and I had excellent signal in my house and then I switched to this and there is about a fifteen dbm difference
Sent from my Galaxy Nexus using XDA App
i have reverted to 3G several times randomly.
also i noticed that coming off of wifi, it takes quite a bit of time for 4G to restore itself.
My TB has been doing so in my office for the past couple weeks at least. Noticeable 5-7db loss on CM7. Data loss and weak signal on GNex too. I just deal with it anymore. Ide go back to a damn flip phone if I could
My SGN has a very poor signal strength compared to my T-bolt. The phone was unusable - no data & no bars (-120dbm). When I had data (rarely) it was 1x. After an hour in the store & on the phone with Verizon tech support they have a ticket out on it. We tried different SIM cards & a different phone even. It might be a network thing on their end - for a while at least my phone wasn't showing up as activated & the Baseband I had was not what she showed in the system.
I will let you know what I learn. I want to keep my GSN but not as a paperweight...
same issue
I called verizon and said this is not common. So whenever a phone call is ended and it tries to reconnect to 4G, the phone loses all radio signal. This is completely frustrating.....i have reset to factory(no help). I have replaced the sim card(no help)....this sucks.
UPDATE:: 12/22/2011 went back to the store and swaped out to a new nexus galaxy. All problems are gone, and this phone is working great!!! seems to even have better battery life now. probably because it is not constatly dropping the signal.
No signal here.
Set to 3G only.... no dice. No 4G here, but still no dice with the dual setting.
Had made two calls yesterday after getting home.... both were lacking in call quality, but the calls were completed. I was connected to the extender on the first call, but not on the second (thought it might have injected the noise on the line). The second call wasn't perfect, but a considerable less amount of noise. I do live in a poor signal area and that is why the need for the extender.... I figured the noise on the second call was due to poor signal.
This morning..... no SMS, no voice, no nothing!
I have played with the extender on and off.... and later came to notice lots of posts on this not being a usable combo.
So.... my conclusion. GNex has a horrible radio and if you require an extender, forget it! My DX held a much better signal.
In the end... no matter how cool the SW and HW is, if you can't make a phone call, why have a phone!
This handset is a major FAIL! The fact that VZW screwed the pooch on it and turned a Nexus device into a carrier device sucks balls as well!
EDIT: and oh yeah.... vzw support was worthless on this.
Same exact issues. My wife and I both have the GNex. We can be right next to each other and when I call her it will go straight to VM. If I pick up her phone and call, mine will ring. Afterwards I will be able to call her and it will not go to vm. VERY frustrating! I've had to text her to ask if her phone was ringing and it wasn't, so she would call me.
^ I heard from many Verizon people that its common when phone does not ring and goes straight to voice mail on other devices. Is this really an issue ? If fact it was SO frustrating that they had to switch to Sprint.
Wasnt an issue with my OG Droid or Incredible.
I own a Rezound and side-by-side speed tests show the GN's ping times and speeds are horrible! My GN looses connection often and reconnects are slow, not as bad as the Bionic, but definitely noticeable. Hopefully the radio is software correctable.. Time will tell, hopefully this will happen within my 45 day return period..
Sent from my Galaxy Nexus
I find my nexus to be going from 4g/3g every once in a while probably some verizon down time
if it doesn't get fixed, I will be going back to the rezound. I love this phone, but not having a good signal in my own house? killer...
I have heard this is a usual problem with samsung phones, but I can always hope it isn't the case as i love this phone.
nosympathy said:
if it doesn't get fixed, I will be going back to the rezound. I love this phone, but not having a good signal in my own house? killer...
I have heard this is a usual problem with samsung phones, but I can always hope it isn't the case as i love this phone.
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Yea Samsung has been known for poor signal strength I ran speed testing my Inc vs my fascinate and then the rezound vs the nexus and every time the HTC phones blew the Samsung phones away
Sent from my Galaxy Nexus using XDA App
I played with the GN at the VZW store today for less than 10 mintres, and it lost its connection while I was handling it. I tried to figure out the cause, as I had a full bar 4G signal on my TB.
I hope this is a quick and simple radio fix, as I really like this phone.
I am waiting a few more weeks to see how this is handled and to check on batt life before I jump over. Never been a Sammy fan, so i am a little cautious.
i have poor signal as well
double post
I turned in my rezound for the Gnex and I am having horrible service at my house as well. With the rezound I had 2-3 bars and with the nexus I go into extended service or no service. I really love this phone as well but if I cant get a signal at my house back to the rezound I go.
Data drops are significantly less on the GN versus the Droid Razr... I would lose data service for 30 minutes at a time on the phone.
In my bedroom, I have two bars of 3G coverage. My thunderbolt had 1 bar, and the Razr I returned had two bars. In general, for me, it has a similar signal to the Razr. HTC phones always have a terrible signal strength for me...
I don't have (or need) 4G coverage where I live. When I go to Austin or SA, I notice that the 4G coverage is less on the GN vs either the Razr or Thunderbolt. However, as I live in an area that won't get 4G anytime soon, this is fine for me...
So my wife's captivate glide seems to have this problem:
- her glide (everything is stock) often never rings when someone calls her. No missed call notification, just a voicemail if the person decides to leave one.
-yesterday at home I called her phone from both my cell (motorola Atrix, HSDPA) and landline...no ring. Immediately afterwards from my landline to my Atrix, phone rings. Signal strength is around -70dBm for both the Glide and Atrix. I turned on airplane mode on the glide and then off. Called again from our landline and the phone rings on the glide.
Is it the cell tower? phone?
First thing - is the ringer volume on?
ringer volume is on...the glide was in front of me while I was dialing it from our landline or from my Atrix. The glide did not pop up the incoming call screen or ring until I turned on/off airplane mode, which is not a suitable workaround.
cell signal strength from my atrix shows -83 to -91 dBm. cell tower is ~488m away (using the open signal app)
I get this too sometimes.
Could never figure out why if it's hardware or software.
Anyone else have this issue?
I don't have this issue but I never receive calls and when I do it rings
-sent from my insanely awesome captivate glide-
my dads phone (a basic nokia on at&t) does this on occasion the phone has to be rebooted & it works fine. it happens after he goes to their summer home (300 miles away & in a rural area w/ LOTS of at&t dead spots). it does appear to be a tower/roaming type thing.
Get a new sim card....
Sent from my SAMSUNG-SGH-I927 using XDA
My wifes does that as well I think it's a damn att thing honestly
Sent from my SAMSUNG-SGH-I927R using XDA
gnahc79 said:
phone often never rings when someone calls. No missed call notification, just a voicemail if the person decides to leave one.
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Click to collapse
I've summed this up as an AT&T issue. Have been with them since the Cingular days and every phone I've ever had with them has exhibited this behavior. Making the switch to T-Mobile now that I can get an unlimited everything plan for $60/month
L4T
Lookin4Trouble said:
I've summed this up as an AT&T issue. Have been with them since the Cingular days and every phone I've ever had with them has exhibited this behavior. Making the switch to T-Mobile now that I can get an unlimited everything plan for $60/month
L4T
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Click to collapse
Thing is for when I did my test, my phone (Atrix) got the incoming call from our landline and my wife's phone (Glide) did not. Both have the same band support, maybe the Glide was on a different band?
My wife's phone has the same problem!
My wife's phone has the same problem! She complains about it all the time, and I have no idea what to do. Everything is stock.
It regularly doesn't ring. Like more than twice chunks of time a week.
I do notice that the Glide goes from HSPA to UMTS to HSDPA (in Status->Mobile Network Type) when I enable and then disable airplane mode. The Atrix stays on HSPA when I enable and then disable airplane mode.
I think when the Glide was not receiving calls it was in UMTS. Atrix was in HSPA.
I know someone else with a Blackberry on AT&T that has this problem sometimes. My Glide on AT&T had this problem the other day. I think it's a network thing.
At least if you use Google Voice for voicemails you will always get an e-mail that you missed a call even when the phone doesn't even show a missed call and the caller doesn't leave a voicemail.
Can any of you follow up on this? Did you ever get the problem solved? Did switching phones or SIMs help?
I'm collecting info on this thread: http://forum.xda-developers.com/showthread.php?t=1779654 so we can assess the extent of this issue.
Not just an AT&T problem, it happens to me on Rogers in Canada. It happened to me just earlier today.
Mine has periods of time where it will do this, maybe an afternoon or a full day, then it goes away. Not often maybe once every couple of months. I suspect it is the carrier.
Sent from my SAMSUNG-SGH-I927 using xda app-developers app
I had the same problem and for me, I found that "viper" program is causing it... It takes hold of the phone functionality and prevents the android phone app from triggering the ring and lighting the screen ... I unistalled it and every thing is back to noramal :good:
Me and the Mrs have the same problem all the time. There is no telling how many calls we miss.
Lookin4Trouble said:
I've summed this up as an AT&T issue. Have been with them since the Cingular days and every phone I've ever had with them has exhibited this behavior. Making the switch to T-Mobile now that I can get an unlimited everything plan for $60/month
L4T
Click to expand...
Click to collapse
I'm with Lookin4Troubleon this one and think this is an AT&T issue (who I have also been with since Cingular).
New Motorola Atrix HD, working fine, left on a desk in a well serviced area having never left range of the tower to which it is connected. After a period of time although the phone shows full bars and a 4G connection, when a call is dialed from the phone it realizes that it is not on any network and re-initializes it's network connection, going through the various icons and network types until it gets to 4G and then the call goes out. While the phone is in that limbo state (full bars and 4G icon but not actually connected to the network) incoming calls go straight to voice-mail and no alerts for missed calls or voice mails are sent to the phone... until the process of making an outgoing call from the phone forces it to re-find the network - then incoming calls and voice mail alerts function... until the next instance. This happens several times a day and I have been unable to logically connect the problem it to any activity starting at the phone.
In the early days of 3G this used to happen a lot because the phones (referring to Motorola Razer V3xx) were unable to cleanly release a tower going out of range and attach to a tower coming into range as you traveled. Compounding the problem was the fact that the phones would not fall back on a different network band as they should have when the 3G connections were bad... because bad 3G connections were not being detected by the phone.
Same sh!t, different day! The new generation of 4G phones on AT&T are as bad as ever at falling back to the older network type when needed AND somehow the combination of AT&T and Motorola have managed to recreate this problem on stationary phones in good coverage areas. GOOD GRIEF.
Working my way through some tech levels at Motorola and AT&T. I've always suspected that this has to do with the phone not properly switching between the various networks it uses for calls and data, and to my amazement AT&T leaned towards blaming their own service issues along those very lines of thought. They seem to be having issues managing their 4G LTE stuff. If their next round of escalation does not find an answer I'm going to try forcing WCDMA connection (4G without LTE) to see if the issue relates to the toggle off/on of the LTE component. The LTE indicator is on for data and off for calls and there is a brief moment where the signal dips to zero bars during the transition. The 2 screenshots below show network state during a "4G" call and after call has ended. Perhaps this is where the problem lies. For anyone interested in testing this way, you can use LTE Setting by Ryo Ueshima. Even though that app was developed for Sony Xperia I've used to to test forcing of GSM/Edge and 4G (no LTE) on my Atrix HD. Resets after restart of phone and perhaps at other times, and may behave differently on different providers - also there are some buttons in that app which you don't want to click on without first noting the default value.
Network State During "4G" Call
View attachment 1787153
Network State After Call (after transition from 4G to 4G LTE)
View attachment 1787154
Hi Guys,
I have a brand new GSIII 32 gig. I live in Chicago (No LTE). I'm on the Sprint CDMA network. I have 3g Data.
My connection bars will fluctuate constantly from near full signal, to 1 bar, to no bars, to near full signal, to Roaming, out roaming, full signal, etc. I cannot make a phone call or send a text. But, I have successfully placed a call when the phone happens to be in its "roaming phase".
Note that this has happened to me on another device: http://forum.xda-developers.com/showthread.php?t=1025108
I've updated the PRL and the profile several times. I've done a hard reset of the phone...
What is happening? Tech support has been completely unhelpful. They claim that there are some open tickets in my area for towers blocking voice (and text). But, my wife and brother have the same phones (though my wife's is 16gig) and theirs work fine (same carrier, same family plan)...
Any thoughts, suggestions, things to try?
Best,
Eamon
I've been in and out as well and I'm in Colorado so it might just be tower upgrades going on or something . No clue though lol
Sent from my SPH-L710 using xda premium
What I don't understand is why my wife and brother have working phones on the same tower. This is obviously a problem with provisioning my # but who can I talk to about this?? Customer support simply tries phone resets and prl updates.
I'm having major problems with my new M8, my home is in a area were I receive fairly good signal were I get 3-4 bars but I'm unable to make calls or get data. I contacted Sprint and they sent me an Airrave for my home which appears to help but basically when ever I get into an area with poor coverage (2-3 antenna bars) thisM8 just craps out! Now the clincher is that in the same areas, my son's iPhone works fine, for example last week I was camping and while my M8 was useless as while it would pick up a signal, it couldn't text, make or receive calls while my son's iPhone (5s) had no problems so basically I just used his phone and stowed the M8 away.
I had the very same issue a year or two ago with my HTC EVO LTE, after complaining to Sprint they reprovisioned it and suddenly it worked fine until last month upgraded to the m8.
Is there any better rom or firmware that can help me with this? As long as it has a good strong signal, it's fine but unfortunately we're I live and travel to, Sprint's coverage is poor but still it's frustrating that it doesn't even seem to work roaming when it picks up other service towers as it warns me I'm roaming and addtional charges may be encurred. I have called Sprint and they deny there is any issue with their service yet all the Sprint stores in my area and the Sprint vendors strongly urged me to upgrade to the iPhone instead of an android phone as they all repeated the same story that in my area, Android phones don't work well and from what I have seen the are right.
Any words of advice or suggestions? I'm still in my grace period were I can return the phone, Sprint technical support is suggesting I return the phone as it might be defective which I might believe expect this one is doing the same as my prior until Sprint did something "special" to the old one which fixed it but now they claim it's not their problem.
In a nutshell, it comes to be a issue with the Android phone type as when this M8 won't work, other Sprint phones do such as iPhone and an older Kyocera flip phone which the Kyocera phone was the one I had to use to call Sprint as my M8 couldn't maintain a voice call connection longer than 10 to 20 seconds before it would drop the call.
I'm totally frustrated, any suggestions?
eBoyDog said:
I'm having major problems with my new M8, my home is in a area were I receive fairly good signal were I get 3-4 bars but I'm unable to make calls or get data. I contacted Sprint and they sent me an Airrave for my home which appears to help but basically when ever I get into an area with poor coverage (2-3 antenna bars) thisM8 just craps out! Now the clincher is that in the same areas, my son's iPhone works fine, for example last week I was camping and while my M8 was useless as while it would pick up a signal, it couldn't text, make or receive calls while my son's iPhone (5s) had no problems so basically I just used his phone and stowed the M8 away.
I had the very same issue a year or two ago with my HTC EVO LTE, after complaining to Sprint they reprovisioned it and suddenly it worked fine until last month upgraded to the m8.
Is there any better rom or firmware that can help me with this? As long as it has a good strong signal, it's fine but unfortunately we're I live and travel to, Sprint's coverage is poor but still it's frustrating that it doesn't even seem to work roaming when it picks up other service towers as it warns me I'm roaming and addtional charges may be encurred. I have called Sprint and they deny there is any issue with their service yet all the Sprint stores in my area and the Sprint vendors strongly urged me to upgrade to the iPhone instead of an android phone as they all repeated the same story that in my area, Android phones don't work well and from what I have seen the are right.
Any words of advice or suggestions? I'm still in my grace period were I can return the phone, Sprint technical support is suggesting I return the phone as it might be defective which I might believe expect this one is doing the same as my prior until Sprint did something "special" to the old one which fixed it but now they claim it's not their problem.
In a nutshell, it comes to be a issue with the Android phone type as when this M8 won't work, other Sprint phones do such as iPhone and an older Kyocera flip phone which the Kyocera phone was the one I had to use to call Sprint as my M8 couldn't maintain a voice call connection longer than 10 to 20 seconds before it would drop the call.
I'm totally frustrated, any suggestions?
Click to expand...
Click to collapse
No one?
In searching I found reference in the Sprint user's forums about a issue of multi-band support causing this problem esp in areas were 4g LTE and 3G signal is marginal. The only solution held to any account is to turn off 4G LTE and reprovision the M8 which IMO is rather lame considering it's the top of the line HTC phone but given Sprint's marginal network that might be all that I can do.
Are there any ROM's that radio offer any relief from such?
Sprint's solution at least to provide some help was to send me Airrave which has helped at least at home in that I can at least make phone calls and texts.
Same problem
I'd like some insight on this issue too. I switched from a Galaxy note 3 to the M8 about a month ago, and ever since, my data and cell service is horrible. I never really had any issues with the Note. I have had to turn LTE off and just use 3g to be able to use it at all if I'm not on WIFI. It's pretty frustrating considering that I really like this phone, but I might have to go a different route if I can't get it fixed. My phone is rooted and has viper ROM on it and it didn't change a thing with the custom rom. I don't know what to do, but I'm about ready to jump ship. Any ideas would be appreciated. Thanks.