Develop Bugs

[T-Mobile] Touch Pro 2 - Curious about the options of choosing radio towers...

Was wondering if it is at all customizable in the phone connection settings itself, or if it is only do-able through calling up customer support and asking to be able to pick up signals through ATT/Sprint/Verizon towers. Just upgraded from a steep monthly bill through Cingular, and went to T-Mobile, and now cell service at my house sucks horribly - 1 or 2 bars, with an occasional spike to 3/4 bars and I haven't seen it hit 5 bars yet at all even when I was in town.
I've seen the Radio ROM posts, but am not sure if thats what is needed to fix the issue of being able to pick up the other cell towers.
Since I am fairly new to the Smart Phone scene - feel more then welcome to guide me where its needed - I am very high on techy garble, so I can get my hands dirty when needed.
Thanks ahead of time!

Not possible you are stuck with the signal you have. You can only get an att signal with a att sim card.

WowMike2002 said:
Was wondering if it is at all customizable in the phone connection settings itself, or if it is only do-able through calling up customer support and asking to be able to pick up signals through ATT/Sprint/Verizon towers. Just upgraded from a steep monthly bill through Cingular, and went to T-Mobile, and now cell service at my house sucks horribly - 1 or 2 bars, with an occasional spike to 3/4 bars and I haven't seen it hit 5 bars yet at all even when I was in town.
I've seen the Radio ROM posts, but am not sure if thats what is needed to fix the issue of being able to pick up the other cell towers.
Since I am fairly new to the Smart Phone scene - feel more then welcome to guide me where its needed - I am very high on techy garble, so I can get my hands dirty when needed.
Thanks ahead of time!
Click to expand...
Click to collapse
well 4 bars is max you can get. the phone only displays only 4 bars. wich is maximum signal
a radio will most likely give you beter signal. i went from 1-2 bars in my room to 4 bars all the time it rarely drops below 3 in my room. but also remember. u cant get signal where it dont exist.
you cant use sprint or verizon towers period. and u only pic up att signals for emergancy calls if u dont have signal. or ur roaming

Hmm - yeah.. thats what I was curious about - in the Manual Networks settings, I can pick up ATT towers all the time, and finally after 10-15 seconds a TMobile tower pops up - as the default in the phone (Was told through Customer Care) that if any TMobile tower is in range, it has to be selected. I'm curious if there is a way to edit the registry on the pickups for the tower and make it so it doesn't have to be the default as TMobile.
But, other then that I am currently looking at the Radio's are doing some searching to find the better one to use...
Thanks again!

just because it picks up att towers dont mean that you can actually register on the network. the phone will default to any carriers sim card so if the phone is unlocked and you put in a att sim it will default to att.
u can force it to use att but i wouldnt recomend it because 1 tmobile only has roaming agreements with att in certain spots and once your out of that spot no signal. and 2 you can only use atts network for so long before tmobile vuts your service.
so best bet just keep it on auto

I have no issue making calls or using the internet with 1-2 bars with my tp2. I prefer more, but if i am somewhere with less, as long as i have any signal, it works fine. Only place i have issues with signal is in the red line subway in chicago. Edge only and the signal between the stations gets really low and strong a lot. Makes like hell with my phones.

missed calls, phone never rings

So my wife's captivate glide seems to have this problem:
- her glide (everything is stock) often never rings when someone calls her. No missed call notification, just a voicemail if the person decides to leave one.
-yesterday at home I called her phone from both my cell (motorola Atrix, HSDPA) and landline...no ring. Immediately afterwards from my landline to my Atrix, phone rings. Signal strength is around -70dBm for both the Glide and Atrix. I turned on airplane mode on the glide and then off. Called again from our landline and the phone rings on the glide.
Is it the cell tower? phone?

First thing - is the ringer volume on?

ringer volume is on...the glide was in front of me while I was dialing it from our landline or from my Atrix. The glide did not pop up the incoming call screen or ring until I turned on/off airplane mode, which is not a suitable workaround.
cell signal strength from my atrix shows -83 to -91 dBm. cell tower is ~488m away (using the open signal app)

I get this too sometimes.
Could never figure out why if it's hardware or software.
Anyone else have this issue?

I don't have this issue but I never receive calls and when I do it rings
-sent from my insanely awesome captivate glide-

my dads phone (a basic nokia on at&t) does this on occasion the phone has to be rebooted & it works fine. it happens after he goes to their summer home (300 miles away & in a rural area w/ LOTS of at&t dead spots). it does appear to be a tower/roaming type thing.

Get a new sim card....
Sent from my SAMSUNG-SGH-I927 using XDA

My wifes does that as well I think it's a damn att thing honestly
Sent from my SAMSUNG-SGH-I927R using XDA

gnahc79 said:
phone often never rings when someone calls. No missed call notification, just a voicemail if the person decides to leave one.
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Click to collapse
I've summed this up as an AT&T issue. Have been with them since the Cingular days and every phone I've ever had with them has exhibited this behavior. Making the switch to T-Mobile now that I can get an unlimited everything plan for $60/month
L4T

Lookin4Trouble said:
I've summed this up as an AT&T issue. Have been with them since the Cingular days and every phone I've ever had with them has exhibited this behavior. Making the switch to T-Mobile now that I can get an unlimited everything plan for $60/month
L4T
Click to expand...
Click to collapse
Thing is for when I did my test, my phone (Atrix) got the incoming call from our landline and my wife's phone (Glide) did not. Both have the same band support, maybe the Glide was on a different band?

My wife's phone has the same problem!
My wife's phone has the same problem! She complains about it all the time, and I have no idea what to do. Everything is stock.
It regularly doesn't ring. Like more than twice chunks of time a week.

I do notice that the Glide goes from HSPA to UMTS to HSDPA (in Status->Mobile Network Type) when I enable and then disable airplane mode. The Atrix stays on HSPA when I enable and then disable airplane mode.
I think when the Glide was not receiving calls it was in UMTS. Atrix was in HSPA.

I know someone else with a Blackberry on AT&T that has this problem sometimes. My Glide on AT&T had this problem the other day. I think it's a network thing.
At least if you use Google Voice for voicemails you will always get an e-mail that you missed a call even when the phone doesn't even show a missed call and the caller doesn't leave a voicemail.

Can any of you follow up on this? Did you ever get the problem solved? Did switching phones or SIMs help?
I'm collecting info on this thread: http://forum.xda-developers.com/showthread.php?t=1779654 so we can assess the extent of this issue.

Not just an AT&T problem, it happens to me on Rogers in Canada. It happened to me just earlier today.

Mine has periods of time where it will do this, maybe an afternoon or a full day, then it goes away. Not often maybe once every couple of months. I suspect it is the carrier.
Sent from my SAMSUNG-SGH-I927 using xda app-developers app

I had the same problem and for me, I found that "viper" program is causing it... It takes hold of the phone functionality and prevents the android phone app from triggering the ring and lighting the screen ... I unistalled it and every thing is back to noramal :good:

Me and the Mrs have the same problem all the time. There is no telling how many calls we miss.

Lookin4Trouble said:
I've summed this up as an AT&T issue. Have been with them since the Cingular days and every phone I've ever had with them has exhibited this behavior. Making the switch to T-Mobile now that I can get an unlimited everything plan for $60/month
L4T
Click to expand...
Click to collapse
I'm with Lookin4Troubleon this one and think this is an AT&T issue (who I have also been with since Cingular).
New Motorola Atrix HD, working fine, left on a desk in a well serviced area having never left range of the tower to which it is connected. After a period of time although the phone shows full bars and a 4G connection, when a call is dialed from the phone it realizes that it is not on any network and re-initializes it's network connection, going through the various icons and network types until it gets to 4G and then the call goes out. While the phone is in that limbo state (full bars and 4G icon but not actually connected to the network) incoming calls go straight to voice-mail and no alerts for missed calls or voice mails are sent to the phone... until the process of making an outgoing call from the phone forces it to re-find the network - then incoming calls and voice mail alerts function... until the next instance. This happens several times a day and I have been unable to logically connect the problem it to any activity starting at the phone.
In the early days of 3G this used to happen a lot because the phones (referring to Motorola Razer V3xx) were unable to cleanly release a tower going out of range and attach to a tower coming into range as you traveled. Compounding the problem was the fact that the phones would not fall back on a different network band as they should have when the 3G connections were bad... because bad 3G connections were not being detected by the phone.
Same sh!t, different day! The new generation of 4G phones on AT&T are as bad as ever at falling back to the older network type when needed AND somehow the combination of AT&T and Motorola have managed to recreate this problem on stationary phones in good coverage areas. GOOD GRIEF.

Working my way through some tech levels at Motorola and AT&T. I've always suspected that this has to do with the phone not properly switching between the various networks it uses for calls and data, and to my amazement AT&T leaned towards blaming their own service issues along those very lines of thought. They seem to be having issues managing their 4G LTE stuff. If their next round of escalation does not find an answer I'm going to try forcing WCDMA connection (4G without LTE) to see if the issue relates to the toggle off/on of the LTE component. The LTE indicator is on for data and off for calls and there is a brief moment where the signal dips to zero bars during the transition. The 2 screenshots below show network state during a "4G" call and after call has ended. Perhaps this is where the problem lies. For anyone interested in testing this way, you can use LTE Setting by Ryo Ueshima. Even though that app was developed for Sony Xperia I've used to to test forcing of GSM/Edge and 4G (no LTE) on my Atrix HD. Resets after restart of phone and perhaps at other times, and may behave differently on different providers - also there are some buttons in that app which you don't want to click on without first noting the default value.
Network State During "4G" Call
View attachment 1787153
Network State After Call (after transition from 4G to 4G LTE)
View attachment 1787154

I need the XDA community's help.

So for two plus weeks the wife and I have had nothing but issues with Sprint's network. She has the gs2 and i have the gs3. Sprint's network team states they are looking into it. We both are losing connection altogether or I get stuck in roaming. A friend of mine states that I should use Verizon's radio.
We have taken our phone's into the corp sprint store and they have ran full diag on them which have checked out so they say.
What could I do to resolve this issue?
Please help the wife and I to be able to use our phones.
Sent from my SPH-L710 using xda premium

Sprint's network is super slow where I live also. I hope its just all the network upgrades their doing. But, then again, we've had a tower down here for a year it seems. My phone constantly switches back and forth from 3g to 1x. I personnaly think their network is overloaded to the point where every customer suffers with super slow data speeds.
message brought to u by my JellyBombed GalaxyS3

Call to action!
z3r0t0l0rEnCe said:
So for two plus weeks the wife and I have had nothing but issues with Sprint's network. She has the gs2 and i have the gs3. Sprint's network team states they are looking into it. We both are losing connection altogether or I get stuck in roaming. A friend of mine states that I should use Verizon's radio.
We have taken our phone's into the corp sprint store and they have ran full diag on them which have checked out so they say.
What could I do to resolve this issue?
Please help the wife and I to be able to use our phones.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
TO ALL!!!! this is a call to action. I too, like many others are experiencing unacceptable data speeds while on 3G and in great reception while using the Galaxy S III. the speeds I should be receiving are 1.5-3 MB/s but instead I am receiving around 128Kb/s in the city and within excellent service. We all have to pay a 'Premium Data Add-On' charges just to own these phones and this is unacceptable. Please write an Email to [email protected], vice president of customer experience at sprint and let him know what you are experiencing. Maybe if enough pissed off customers write, they will finally listen!

[Q] Sprint service with M8 - no voice or data with poor coverage

I'm having major problems with my new M8, my home is in a area were I receive fairly good signal were I get 3-4 bars but I'm unable to make calls or get data. I contacted Sprint and they sent me an Airrave for my home which appears to help but basically when ever I get into an area with poor coverage (2-3 antenna bars) thisM8 just craps out! Now the clincher is that in the same areas, my son's iPhone works fine, for example last week I was camping and while my M8 was useless as while it would pick up a signal, it couldn't text, make or receive calls while my son's iPhone (5s) had no problems so basically I just used his phone and stowed the M8 away.
I had the very same issue a year or two ago with my HTC EVO LTE, after complaining to Sprint they reprovisioned it and suddenly it worked fine until last month upgraded to the m8.
Is there any better rom or firmware that can help me with this? As long as it has a good strong signal, it's fine but unfortunately we're I live and travel to, Sprint's coverage is poor but still it's frustrating that it doesn't even seem to work roaming when it picks up other service towers as it warns me I'm roaming and addtional charges may be encurred. I have called Sprint and they deny there is any issue with their service yet all the Sprint stores in my area and the Sprint vendors strongly urged me to upgrade to the iPhone instead of an android phone as they all repeated the same story that in my area, Android phones don't work well and from what I have seen the are right.
Any words of advice or suggestions? I'm still in my grace period were I can return the phone, Sprint technical support is suggesting I return the phone as it might be defective which I might believe expect this one is doing the same as my prior until Sprint did something "special" to the old one which fixed it but now they claim it's not their problem.
In a nutshell, it comes to be a issue with the Android phone type as when this M8 won't work, other Sprint phones do such as iPhone and an older Kyocera flip phone which the Kyocera phone was the one I had to use to call Sprint as my M8 couldn't maintain a voice call connection longer than 10 to 20 seconds before it would drop the call.
I'm totally frustrated, any suggestions?

eBoyDog said:
I'm having major problems with my new M8, my home is in a area were I receive fairly good signal were I get 3-4 bars but I'm unable to make calls or get data. I contacted Sprint and they sent me an Airrave for my home which appears to help but basically when ever I get into an area with poor coverage (2-3 antenna bars) thisM8 just craps out! Now the clincher is that in the same areas, my son's iPhone works fine, for example last week I was camping and while my M8 was useless as while it would pick up a signal, it couldn't text, make or receive calls while my son's iPhone (5s) had no problems so basically I just used his phone and stowed the M8 away.
I had the very same issue a year or two ago with my HTC EVO LTE, after complaining to Sprint they reprovisioned it and suddenly it worked fine until last month upgraded to the m8.
Is there any better rom or firmware that can help me with this? As long as it has a good strong signal, it's fine but unfortunately we're I live and travel to, Sprint's coverage is poor but still it's frustrating that it doesn't even seem to work roaming when it picks up other service towers as it warns me I'm roaming and addtional charges may be encurred. I have called Sprint and they deny there is any issue with their service yet all the Sprint stores in my area and the Sprint vendors strongly urged me to upgrade to the iPhone instead of an android phone as they all repeated the same story that in my area, Android phones don't work well and from what I have seen the are right.
Any words of advice or suggestions? I'm still in my grace period were I can return the phone, Sprint technical support is suggesting I return the phone as it might be defective which I might believe expect this one is doing the same as my prior until Sprint did something "special" to the old one which fixed it but now they claim it's not their problem.
In a nutshell, it comes to be a issue with the Android phone type as when this M8 won't work, other Sprint phones do such as iPhone and an older Kyocera flip phone which the Kyocera phone was the one I had to use to call Sprint as my M8 couldn't maintain a voice call connection longer than 10 to 20 seconds before it would drop the call.
I'm totally frustrated, any suggestions?
Click to expand...
Click to collapse
No one?
In searching I found reference in the Sprint user's forums about a issue of multi-band support causing this problem esp in areas were 4g LTE and 3G signal is marginal. The only solution held to any account is to turn off 4G LTE and reprovision the M8 which IMO is rather lame considering it's the top of the line HTC phone but given Sprint's marginal network that might be all that I can do.
Are there any ROM's that radio offer any relief from such?
Sprint's solution at least to provide some help was to send me Airrave which has helped at least at home in that I can at least make phone calls and texts.

Same problem
I'd like some insight on this issue too. I switched from a Galaxy note 3 to the M8 about a month ago, and ever since, my data and cell service is horrible. I never really had any issues with the Note. I have had to turn LTE off and just use 3g to be able to use it at all if I'm not on WIFI. It's pretty frustrating considering that I really like this phone, but I might have to go a different route if I can't get it fixed. My phone is rooted and has viper ROM on it and it didn't change a thing with the custom rom. I don't know what to do, but I'm about ready to jump ship. Any ideas would be appreciated. Thanks.

Cellular Network unavailable

Just switched over to Ting from Sprint using same cellular network. We didn't have any trouble on Sprint. Now however both me and my wife's Nexus 5x get signal drops and when we go to make a call see "Cellular Network is Unavailable" messages. Anyone else see something similar?

I've been having no service issues in and around my apartment complex since Tuesday. T-Mobile. I've tried switching sim cards.
I can drive 100 feet in either direction and pickup signal, but as soon as I get to my home area, I lose it. I also lost signal at a friends apartment complex half way across town, but had signal along the way. Not sure if it's my device or T-mobile....

Try updating the PRL and Carrier Settings. That usually fixes it for me.