[Q] Help!! Xperia Z1 Compact battery stuck at 50% and dying quickly. - Xperia Z1 Compact Q&A, Help & Troubleshooting

Hello everyone,
Ever since the lollipop update My xperia Z1 Compact isn't charging beyond 50% and the battery is dying quickly too. My phone was never rooted, never messed around with any settings. I tried factory reset, didnt help. Have done factory reset multiple times. Have discharged my battery fully and recharged it as well. Nothing helps. Kindly help me out.

Hmm...maybe a battery calibration app? Just a small chance but I'd try it.
Not sent by me.

BlackArtsInc said:
Hmm...maybe a battery calibration app? Just a small chance but I'd try it.
Not sent by me.
Click to expand...
Click to collapse
It requires me to root the phone. Didn't find any app which works without rooting.

This is clear case to go to reseller.
Why to have headache?

BlackArtsInc said:
Hmm...maybe a battery calibration app? Just a small chance but I'd try it.
Not sent by me.
Click to expand...
Click to collapse
F308 said:
This is clear case to go to reseller.
Why to have headache?
Click to expand...
Click to collapse
You mean I should get it replaced or repaired?

DePacifier said:
You mean I should get it replaced or repaired?
Click to expand...
Click to collapse
Yepp.
You didn't do anything what could mess with original software.
It simply should work or "money back".

Related

[Q] ZL wont boot without power source

So my ZL won't power up past the boot animation without an external power source.
When I do boot it up and unplug the USB cable, it works for about 30 seconds then it shuts down.
The phone seems to charge fine.
I've already wiped the phone and flashed stock ftf files but the problem persists.
I don't know what else to try, any suggestions?
coilbio said:
So my ZL won't power up past the boot animation without an external power source.
When I do boot it up and unplug the USB cable, it works for about 30 seconds then it shuts down.
The phone seems to charge fine.
I've already wiped the phone and flashed stock ftf files but the problem persists.
I don't know what else to try, any suggestions?
Click to expand...
Click to collapse
Did u contact Sony? They can fix or replace your phone under warranty
Sent from my C6506 using xda app-developers app
That's kinda like last resort.
My bootloader is also unlocked so i would actually rather buy another phone than shell out a few hundred to fix it.
Recovery, fastboot, and flash mode work normally. Its just booting into the system.
coilbio said:
That's kinda like last resort.
My bootloader is also unlocked so i would actually rather buy another phone than shell out a few hundred to fix it.
Recovery, fastboot, and flash mode work normally. Its just booting into the system.
Click to expand...
Click to collapse
Your phone is under warranty, Sony fix it or replace it for free.
Sent from my C6506 using xda app-developers app
maclancer said:
Your phone is under warranty, Sony fix it or replace it for free.
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
I dont think Sony will take it under warranty because unlocking the Bootloader voids warranty...
coilbio said:
So my ZL won't power up past the boot animation without an external power source.
When I do boot it up and unplug the USB cable, it works for about 30 seconds then it shuts down.
The phone seems to charge fine.
I've already wiped the phone and flashed stock ftf files but the problem persists.
I don't know what else to try, any suggestions?
Click to expand...
Click to collapse
Funny, mine is doing the EXACT same thing. I think mine overheated once this week, and now I can't boot without plugging it in, and if it doesn't stay plugged in, it will rebook when I launch an app.
ImWarped said:
Funny, mine is doing the EXACT same thing. I think mine overheated once this week, and now I can't boot without plugging it in, and if it doesn't stay plugged in, it will rebook when I launch an app.
Click to expand...
Click to collapse
I called Sony and sent it in.
Have you ever installed custom roms on it?
coilbio said:
I called Sony and sent it in.
Have you ever installed custom roms on it?
Click to expand...
Click to collapse
Of course I have! lol, this isn't a ROM issue, it's a hardware issue. I have a locked bootloader, no custom kernel, which means no damage from ROMs.
ImWarped said:
Of course I have! lol, this isn't a ROM issue, it's a hardware issue. I have a locked bootloader, no custom kernel, which means no damage from ROMs.
Click to expand...
Click to collapse
That means you can use Sony Companion software and install the stock firmware from Sony and send it to Sony for repair or replacement.
Sent from my C6506 using xda app-developers app
maclancer said:
That means you can use Sony Companion software and install the stock firmware from Sony and send it to Sony for repair or replacement.
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
Thanks genius... what would I do without you.
ImWarped said:
Thanks genius... what would I do without you.
Click to expand...
Click to collapse
You don't have to be sarcastic, if you don't need any info or help genius.
Sent from my C6506 using xda app-developers app
maclancer said:
You don't have to be sarcastic, if you don't need any info or help genius.
Sent from my C6506 using xda app-developers app
Click to expand...
Click to collapse
I was commenting because it's likely we have the same problem, and since I've never heard of this particular problem in ANY OTHER android, it makes it a ZL problem. I was simply letting the OP know he's not alone, obviously we're both going to send them to Sony for replacement.
My ZL developed this issue today. the key difference is that I need it plugged into the charger to boot since it will not boot when it is plugged into my pc.
c6506, rooted once, locked bootloader, no custom roms installed.
coilbio said:
I called Sony and sent it in.
Click to expand...
Click to collapse
Wow..I'm glad I'm not the only one - getting like no responses from my post from a couple of weeks ago was really disenheartening. did Sony send you shipping instructions? did they offer to accept it right away, no questions asked, or did they grill you about your phone? just want to know what to expect
Hung Wei Lo said:
Wow..I'm glad I'm not the only one - getting like no responses from my post from a couple of weeks ago was really disenheartening. did Sony send you shipping instructions? did they offer to accept it right away, no questions asked, or did they grill you about your phone? just want to know what to expect
Click to expand...
Click to collapse
Its actually quite painless.
I called and told them the problem, assured I tried restoring the phone, then they gave me an RMA number and details where to mail it to.
coilbio said:
Its actually quite painless.
I called and told them the problem, assured I tried restoring the phone, then they gave me an RMA number and details where to mail it to.
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Click to collapse
US or Canada ? just wondering for future reference......
Boosted_01 R said:
US or Canada ? just wondering for future reference......
Click to expand...
Click to collapse
US
I don't own a ZL, but i'm planning on buying one later this year(I hope!). Since there are several cases of this issue it would be a good idea if everyone who has it gives a bit of detail on phone usage, how long they've owned the phone, charging habits, etc.
luisoman2000 said:
I don't own a ZL, but i'm planning on buying one later this year(I hope!). Since there are several cases of this issue it would be a good idea if everyone who has it gives a bit of detail on phone usage, how long they've owned the phone, charging habits, etc.
Click to expand...
Click to collapse
I consider myself a very "light" user as I use the phone to check emails/send texts, and look up the odd thing that's blocked at work. While on the subway, I'll listen to music or watch the odd video that I've DL'd...very minimal gaming, though the last two games I DL'd were a couple of Mobage games - Transformers Legends and Monster Match which I would play pretty much all day when work is slow.
Nothing out of the ordinary with charging..phone gets to ~10%, I'll charge. There was the odd times I would charge the phone while playing those games, but again, nothing out of the ordinary
Just became another Victim of this issue two days ago.
were this all happened on 4.2.2 - 10.3.1.A.2.67?
I updated to 4.2.2 - 10.3.1.A.2.67 few days ago and then this happened.
anyone got his/her fixed already?

[Q] [urgent help needed!] Phone does not boot up unless connected to USB power source

My Sony Xperia ZL is NOT booting up unless it has an external power supply. The phone vibrates, shows the SONY bootscreen, and then dies. Also, the phone runs perfectly until i disconnect it and it simply dies in the blink of an eye. I have an unlocked bootloader and was on CM10.2, flashed the stock ftf for 4.3, then 4.2, and yet nothing worked! My device is just around 8 months old and i doubt that my battery can be dead all of a sudden when it was giving decent backup until today!
krsagar said:
My Sony Xperia ZL is NOT booting up unless it has an external power supply. The phone vibrates, shows the SONY bootscreen, and then dies. Also, the phone runs perfectly until i disconnect it and it simply dies in the blink of an eye. I have an unlocked bootloader and was on CM10.2, flashed the stock ftf for 4.3, then 4.2, and yet nothing worked! My device is just around 8 months old and i doubt that my battery can be dead all of a sudden when it was giving decent backup until today!
Click to expand...
Click to collapse
I'd advice you to take it to the service center.
srcharged said:
I'd advice you to take it to the service center.
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Click to collapse
my bootloader is unlocked so the warranty will most probably be void. Also, since this is a sudden development, am hoping it's a software problem.
krsagar said:
my bootloader is unlocked so the warranty will most probably be void. Also, since this is a sudden development, am hoping it's a software problem.
Click to expand...
Click to collapse
If you have taken a backup of your TA partition, then relock your bootloader before you go to the service center.
I'm pretty sure that your battery is dead.
Do you have a Trim Area backup? If so, restore it and then take it to service.
Sent from my Nexus 7 using XDA Premium 4 mobile app
i have the same issue, tested with service menu and it said battery status is GOOD...
but whats the different between u and me is i didn't unlock the bootloader, but i used the phone more than 1 year and so the warranty is not valid anymore...
thinking to replace the battery by goto some good reputation phone repair shops
krsagar said:
my bootloader is unlocked so the warranty will most probably be void. Also, since this is a sudden development, am hoping it's a software problem.
Click to expand...
Click to collapse
mlamlam said:
i have the same issue, tested with service menu and it said battery status is GOOD...
but whats the different between u and me is i didn't unlock the bootloader, but i used the phone more than 1 year and so the warranty is not valid anymore...
thinking to replace the battery by goto some good reputation phone repair shops
Click to expand...
Click to collapse
ITS YOUR BATTERY! TRUST ME!
I had the exact same issue. Just spring for a 30$ battery from eBay. Worked for me! I also brought an Xperia T back to life by replacing the battery ?. It would only show a blinking red light but wouldnt boot or charge. New battery fixed it. Sony DEFINITELY has some kinks to work out with their batteries. At the very least they need to go back to removable ones.
Sent from my C6503 using Tapatalk
You can use it while charging but not while its off charge. If the sony center denies the problem with the battery, No one can help you. You need to check the battery. Hardware related issue. So none of us can help you out online. Please try to get your battery replaced. I think you can do that.
srcharged said:
You can use it while charging but not while its off charge. If the sony center denies the problem with the battery, No one can help you. You need to check the battery. Hardware related issue. So none of us can help you out online. Please try to get your battery replaced. I think you can do that.
Click to expand...
Click to collapse
Yeah. they replaced my Xperia ZL with an Xperia Z without any charges and within 4 days :good: :good:. Thanks a lot, btw. (I couldn't really login here because i was rather preoccupied. That's the reason it's been ages since i replied)
LimaBEERRE said:
Do you have a Trim Area backup? If so, restore it and then take it to service.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i did just that!
krsagar said:
Yeah. they replaced my Xperia ZL with an Xperia Z without any charges and within 4 days :good: :good:. Thanks a lot, btw. (I couldn't really login here because i was rather preoccupied. That's the reason it's been ages since i replied)
Click to expand...
Click to collapse
How you like the z compared to the zl?

[Q] Xperia ZL always reset

Can anyone help me????? i have rooted my phone a long time, but, last night, jusst installed PurePerformances™X Golden Edition
now my phone always reset and stop at SONY logo, sometime at animation. I flash it by flashtool, now, i just can start my phone with charge on, my battery is fullfill but it still error at SONY logo unless charge on. ANY EXPERTS CAN HELP ME ???? :'(
Jinnee said:
Can anyone help me????? i have rooted my phone a long time, but, last night, jusst installed PurePerformances™X Golden Edition
now my phone always reset and stop at SONY logo, sometime at animation. I flash it by flashtool, now, i just can start my phone with charge on, my battery is fullfill but it still error at SONY logo unless charge on. ANY EXPERTS CAN HELP ME ???? :'(
Click to expand...
Click to collapse
That´s a known issue of Xperia ZL.
See here
http://forum.xda-developers.com/showthread.php?t=2541503
So, can you boot your phone up, and then it shuts off when you unplug it?
or are the symptom's different?
scifan said:
So, can you boot your phone up, and then it shuts off when you unplug it?
or are the symptom's different?
Click to expand...
Click to collapse
Right like you said, i can turn on if charge battery, when i unplug it, it shuts down :crying::crying::crying::crying::crying::crying:
soprano77 said:
That´s a known issue of Xperia ZL.
See here
http://forum.xda-developers.com/showthread.php?t=2541503
Click to expand...
Click to collapse
tks guys, now i see the dark future with my phone :'(((((((, So, The process of ROOT,CWM and other activities are not the main reason to break my phone ?????? Just simple are BATTERY ???:crying::crying:
Jinnee said:
Right like you said, i can turn on if charge battery, when i unplug it, it shuts down :crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
That's the battery issue...
How old is your phone (should it be under hardware warranty?), did you buy it new, did you unlock your boot partition (and if so, did you save it?)
scifan said:
That's the battery issue...
How old is your phone (should it be under hardware warranty?), did you buy it new, did you unlock your boot partition (and if so, did you save it?)
Click to expand...
Click to collapse
hello man, i have just bought it for 1 year, today i bring it in my store where i buy it. The phone repair personnel change a new battery and my phone still not working. )))))) funny mobile
Jinnee said:
hello man, i have just bought it for 1 year, today i bring it in my store where i buy it. The phone repair personnel change a new battery and my phone still not working. )))))) funny mobile
Click to expand...
Click to collapse
Wow... I'm surprised... that's generally the fix for that.
scifan said:
Wow... I'm surprised... that's generally the fix for that.
Click to expand...
Click to collapse
Now the store keeps my phone to test hardware components and machine )) I hope it will soon back to normal, Fortunately, I didn't unlock bootloader
When I took mine with same issue to my provider, it was sent directly to a Sony repair center where they replace both camera and battery!
(I swear, they gave me a diagnostic document)
Since then, my phone has been working very well
soprano77 said:
When I took mine with same issue to my provider, it was sent directly to a Sony repair center where they replace both camera and battery!
(I swear, they gave me a diagnostic document)
Since then, my phone has been working very well
Click to expand...
Click to collapse
last night, the store confirms for me my phone was broken with battery ))) so just wait, tks to share )))

[Q] Moto 360 Stuck in boot loop after Lollipop Update

Hey guys,
I got the lollipop update for the Moto 360 today, but now its stuck on the boot loop ( the red, yellow, green, blue spinning orbs)
Any ideas on how to fix it?
Thanks
--------------------------------------
Update
----------
I have sent my moto 360 for a replacement and have created a bug report here https://code.google.com/p/android/issues/detail?id=83581
If you guys go there and star it, google is more likely to notice it. Hope everyone gets their watch fixed. Good luck.
It took a while for me as well but finally it booted up fine.
Oskar-2 said:
It took a while for me as well but finally it booted up fine.
Click to expand...
Click to collapse
Oh cool. I waited for 30min...did it take longer for you?
asamgosi said:
Oh cool. I waited for 30min...did it take longer for you?
Click to expand...
Click to collapse
Mine's been in a boot loop for an hour now... Has yours booted yet?
Puzzlegirl said:
Mine's been in a boot loop for an hour now... Has yours booted yet?
Click to expand...
Click to collapse
No nothing is happening... I restarted it, still no use
asamgosi said:
No nothing is happening... I restarted it, still no use
Click to expand...
Click to collapse
Me too. I'm waiting for it to run out of battery and die ?
I also have such problem. I've rebooted, rebooted, rebooted, all the same. I think only one way has left- flash firmware.
MuCKs said:
I also have such problem. I've rebooted, rebooted, rebooted, all the same. I think only one way has left- flash firmware.
Click to expand...
Click to collapse
Probably, it is a bug in the update... I sent back the watch to Motorola, they are going to replace it
For me this isn't good idea, cause shipping will take a lot of time (Russia). I Iam inclined to reflash it by myself. I just wonder if it will help or not.
MuCKs said:
For me this isn't good idea, cause shipping will take a lot of time (Russia). I Iam inclined to reflash it by myself. I just wonder if it will help or not.
Click to expand...
Click to collapse
Oh... It probably would help. It looks like a software issue. But how would you flash it? There are no usb ports and the bluetooth doesn't work.
asamgosi said:
Probably, it is a bug in the update... I sent back the watch to Motorola, they are going to replace it
Click to expand...
Click to collapse
How did you get them to replace it? Mine's gone back for repair.
Puzzlegirl said:
How did you get them to replace it? Mine's gone back for repair.
Click to expand...
Click to collapse
Nothing..I just called them up and explained the problem..they told me to restart the device when that didn't work..they said they will send a replacement after my watch reaches them...
On their website it says I'll get a "like new" replacement so the replacement could be a refurbished one. So, it's probably better if you get your own watch back after repairs.

Extreme battery draining after lollipop update

I've been on KitKat for a few months and the battery was amazing until I updated to Lollipop. Any idea why?
You have updated to Lollipop via LG PC Suite?
If yes, have you performed factory reset?
I 'm on 20f(flashed with the LG Flash Tools 2014) . I resetted my phone twice and installed Battery Calibration Pro. Battery is getting better after that.
Try to figure wghich app/process is causing drain. Its hard to figure without root that.
DelBoy said:
You have updated to Lollipop via LG PC Suite?
If yes, have you performed factory reset?
Click to expand...
Click to collapse
I update OTA. Should I factory reset?
ekoloud said:
I update OTA. Should I factory reset?
Click to expand...
Click to collapse
If you are experiencing drain then yes. Factory reset is welcomed when you upgrade software version.
Hi.
Sorry about the question but can anyone tell me what is the amperage used on the original charger/adapter for the LG G3 D855 please?
I need to know it because I lost the power adapter that connects to the cable. I want to buy one but with the right amperage so I don't damage the phone or battery long term and also not to be waiting hours for it to charge.
Thanks for the help.
They are quite small letters to read lol.
I also updated to lollipop and i did a factory reset , and still every 1-2 minutes the battery drop 1% down !
i noticed that the screen cause the problem, it take more then 50% of battery usage.
what should i do?
ac3ofS2 said:
Hi.
Sorry about the question but can anyone tell me what is the amperage used on the original charger/adapter for the LG G3 D855 please?
I need to know it because I lost the power adapter that connects to the cable. I want to buy one but with the right amperage so I don't damage the phone or battery long term and also not to be waiting hours for it to charge.
Thanks for the help.
They are quite small letters to read lol.
Click to expand...
Click to collapse
It is 1.8A
o1d8oy said:
It is 1.8A
Click to expand...
Click to collapse
Thank you so much mate. ?
ac3ofS2 said:
Thank you so much mate. ?
Click to expand...
Click to collapse
A 4A charger will do zero harm :good:
Since 7 am, it is not 10 am, so in 3 hours I am at 76% with barely a few instant message sent and one single call. This is not normal.
I'm on the same boat. Phone is draining battery very fast after update. Any news on this??

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