[Q] International calling stopped working - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

I've been making calls every day to Almaty ( insert Borat Joke here ) and for some reason today it won't let the call go through, just get a Verizon error message/recording.
I spent an hour and a half on the phone with Verizon's international calling desk and got absolutely nowhere, but they opened a ticket which Im sure is worthless.
Does any one have any ideas?

Related

Hearing caller before answering?

Ok this was a blast from the past for me last night, I remember this happening on my Mogul. My evo was lying on the counter charging, the phone rang and while it was still ringing I could clearly hear the person calling talking to someone else with them before I even picked up the phone to answer it.
Does it still count against your minutes if you don't answer the phone?
I was thinking about if this was possible a couple weeks ago, I don't see why it wouldn't be, just have to activate their mic when they call.
This happened all the time on my touch pro 2 with energy rom glad no one was talking crap before I picked up.
MzChiChi»» Coming from my Evo 4g with Tapatalk Pro
That's actually kind of cool - I wonder if someone can build an app that would do this intentionally.
It's not actually that cool. This happens to me. It's quite annoying when the phone is on silent or vibrate and I'm in a meeting at work and get a call and all of a sudden you can hear people talking. Not good.
I've narrowed this down in my case to it being an issue with receiving calls from the AT&T mobile network. All the calls I've received that do this are from AT&T users or Net 10 users (which are using the AT&T network). No issues with calls from other Sprint users, Verizon, etc. As of now, Sprint hasn't been able to offer a fix.
Anyone else had this problem? Any resolution?
Oh, and I have an Evo. Bought it on launch day from Radio Shack.
I have this problem too, I guess I have to send the phone to RMA. Tried with different ROMS (official), still the same.
Well, I have flashed the 3.14 ROM official WWE and seems the problem is gone now. Check it please and reply .

G2 missing calls?

Has your g2 missed any calls lately? I just got a call ( I wasn't doin anything on the phone) and it didn't ring, the only reason I know about it is because I got a voice mail..... any idea why?
Sent from my T-Mobile G2 using XDA App
I've been told by a few people that they've tried calling me a few times, but my phone hasn't rang and there are no missed calls in the log as well. And I can see the closest cell tower about 150ft away from my bedroom window, so it's not a service issue.
This really sucks, im going to get a replacement and see if it helps as I have other issues with intermittent data as well.
I have had the same issue. At least twice people have called and the phone never rang and the only indication I had was a voice mail message. While talking to T Mobile the phone dropped the call twice, although it has not dropped another call in 2 days and I have no way of knowing if I have had calls that did not leave voice mail. I use this phone in my business so this really scary to me. I have a replacement hopefully on the way to be here tomorrow. Will see what happens. This will be the third G2 I have tried so if this is the same I am going to return it and go back to Vibrant.

Note 3 Missing Calls/Delayed Texts

I've searched around but i can't seem to find a solution. My note 3 is missing calls, and not notifying me. When someone calls it rings on their end but my note 3 doesn't seem to be getting the signal, but i get their voice-mail a few seconds later. This is just ridiculous, how can a $700 phone fail to complete the most basic function of a phone.
Now, let me just say that I have excellent coverage in my area, and my previous phone did not have this issue, i'v also tried factory resetting and even exchanged the phone! if anyone else is having this issue, please share.
Again, this is my second note 3! i exchanged the first one for the same issue, but its happening again after the exchange! This is really frustrating.
Yup. I get delayed and duplicate texts (at times) from the sender. Also, 1/4 of my texts don't go through. This is also my second device and I don't see a solution. Sucks when you rely on your cell phone for work.
I'm heated
Sent from my SM-N900T using xda app-developers app
Even though you have good signal, it still might be a service issue. For about a month, I was having the same issue with my s4. It went away on its own, so I'm assuming it was service related. It also wouldn't hurt to try a new sim card.
Sent from my SM-N900T using Tapatalk
I read that some people resolve the issue by changing to WCDMA from the defaulted LTE
Sent from my SM-N900T using XDA Premium 4 mobile app
I'm with Towle in that it's probably a service issue. For the last three weeks, I've been going back and forth with T-Mobile because suddenly two of my kids can't send texts or get caller ID on their S3s. And when I first received my Note 3, I didn't receive any mobile data for a week. They've had me swap SIMs, rebooted countless times, had the engineers 'reset the rate plan' a few times, and we're still having problems. I'm in the NE Illinois region, if that's any help.
I haven't rooted my SM-N900T yet but I have noticed that (in my case) wifi seems to be related to this issue. When I activate wifi calling or turn wifi off completely I'll get a stream of messages.
I have been having the same problem. Glad to see its not just me but hope we find a fix. I also have a issue keeping LTE although im less than 1/2 mile from a tower. If I toggle wifi I get it back but loose it within a couple of hours and then repeat the process.
Sent from my SM-N900T using XDA Premium 4 mobile app
Auto Network Switch
DROID76 said:
I have been having the same problem. Glad to see its not just me but hope we find a fix. I also have a issue keeping LTE although im less than 1/2 mile from a tower. If I toggle wifi I get it back but loose it within a couple of hours and then repeat the process.
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Try going into settings, wifi, hit menu, advanced, and uncheck Auto network switch. This will keep it locked to your signal rather than switching back and forth needlessly. This resolved my similar issue. I also unchecked Always allow scanning.
I understand what your saying about the network itself affecting the signal, but this just happened when i switched to the note 3. Everything was fine on my previous phone.
It seems like its happening less frequently now, but i do still miss calls and i have to constantly check my voice mail to check.
I've had the issue with missed calls, but it has mostly happened at my office where it's spotty coverage. Also, the duplicate text issue is super annoying. However the issues are very minimal now on second phone with the new ISIS SIM (comes with phone).
I actually posted about this last week... I thought I was the only one http://forum.xda-developers.com/showthread.php?t=2547762
Here's a copy and paste of that post along with update:
So I switched from Sprint to T-Mobile about 2 months ago...
Ever since I switched, I have been having massive issues.
The first issue happened while on the stock ROM 3 weeks in. For 2 hours, my phone didnt ring or receive any texts. When I made a phone call after those 2 hours, I got a dozen texts in and a few voicemails all in the span of 1 minute. My friends had been trying to call and SMS me for those 2 hours and my phone only received them when I "woke" it up with that phone call.
Then last Friday, I had 3 different people tell me they had SMS'd me and I hadn't received those texts.
Then today, I sent a simple MMS text to about 20 people wishing them happy Thanksgiving. Everyone on T-Mobile got them. On AT&T and Verizon phones, most of my friends got blank texts. I tried to resend it, but they either received a tiny version of the image or another blank text.
On top of ALL this, I am getting duplicate texts from people randomly.
It can't be the phone, as I had to replace it under insurance a week ago (when i accidentally cracked the screen). And it can't be the ROM, as this has happened to me under stock ROM, DarthStalker, and Wicked.
I called T-Mobile and entered a ticket last night about this. This is a HUGE issue. While I love my phone and the fast data speeds, missing SMS (and phone calls) is a game ender.. On the first night I had this happen, I had a date waiting in my lobby for over an hour thinking I stood her up when I didnt respond to her texts. I've gotten in similar trouble with other missing texts.
Update:
So on Friday, I called T-Mobile to tell them about further issues. They told me my ticket had been closed. I immediately told them to re-open the ticket as they hadn't actually fixed anything. On Monday, three of my incoming calls were randomly dropped (with full signal showing on my phone).
Today, I got a call from T-Mobile. He said there had been an issue on Thanksgiving with the network, which is why my MMS didnt go out. But for the dropped calls and missing SMS, after telling him these problems are happening even with WiFi off, he said I should go to the T-Mobile store and have my SIM chip replaced.
This is REALLY frustrating.
EvanWasHere said:
I actually posted about this last week... I thought I was the only one http://forum.xda-developers.com/showthread.php?t=2547762
Here's a copy and paste of that post along with update:
So I switched from Sprint to T-Mobile about 2 months ago...
Ever since I switched, I have been having massive issues.
The first issue happened while on the stock ROM 3 weeks in. For 2 hours, my phone didnt ring or receive any texts. When I made a phone call after those 2 hours, I got a dozen texts in and a few voicemails all in the span of 1 minute. My friends had been trying to call and SMS me for those 2 hours and my phone only received them when I "woke" it up with that phone call.
Then last Friday, I had 3 different people tell me they had SMS'd me and I hadn't received those texts.
Then today, I sent a simple MMS text to about 20 people wishing them happy Thanksgiving. Everyone on T-Mobile got them. On AT&T and Verizon phones, most of my friends got blank texts. I tried to resend it, but they either received a tiny version of the image or another blank text.
On top of ALL this, I am getting duplicate texts from people randomly.
It can't be the phone, as I had to replace it under insurance a week ago (when i accidentally cracked the screen). And it can't be the ROM, as this has happened to me under stock ROM, DarthStalker, and Wicked.
I called T-Mobile and entered a ticket last night about this. This is a HUGE issue. While I love my phone and the fast data speeds, missing SMS (and phone calls) is a game ender.. On the first night I had this happen, I had a date waiting in my lobby for over an hour thinking I stood her up when I didnt respond to her texts. I've gotten in similar trouble with other missing texts.
Update:
So on Friday, I called T-Mobile to tell them about further issues. They told me my ticket had been closed. I immediately told them to re-open the ticket as they hadn't actually fixed anything. On Monday, three of my incoming calls were randomly dropped (with full signal showing on my phone).
Today, I got a call from T-Mobile. He said there had been an issue on Thanksgiving with the network, which is why my MMS didnt go out. But for the dropped calls and missing SMS, after telling him these problems are happening even with WiFi off, he said I should go to the T-Mobile store and have my SIM chip replaced.
This is REALLY frustrating.
Click to expand...
Click to collapse
The wife and I are having the exact same issue. We both got the note 3 last week. Interesting enough it only happens when wifi is on. I tried with and without wifi calling.
Sent from my SM-N900T using XDA Premium HD app
jeffakajeff said:
The wife and I are having the exact same issue. We both got the note 3 last week. Interesting enough it only happens when wifi is on. I tried with and without wifi calling.
Sent from my SM-N900T using XDA Premium HD app
Click to expand...
Click to collapse
I took off Wifi calling because it seemed like it was causing issues for me with calls/texts. I haven't gotten a duplicate text in a few days now. But I definitely had similar issues to everyone on thread. We definitely are not crazy.
I know right, I called tmobile, they said the usual...but then the issues stoped? Wierd
Sent from my SM-N900T using XDA Premium HD app

[Q] Drops off network suggestions? -Samsung Note 2 - Wind mobile SGH 889v

So for the past year or so I've seen instances where my phone shows 5 bars and data, however calls go to my voicemail. I find out when I do something with the phone that forces it to rejoin the network.
I've got a 3rd party number that my enterphone uses, that number rings both my wife's phone and my phone at the same time. However very often only her phone rings, both of us appear to have good signals.
It seems that my phone is falling off the network but not showing this fact. If I switch to and from airplane mode it seems to regain network, or if I try to make a call it will fail the first time but work afterwards.
Any suggestion? I already installed Cyanogen about a month back hoping that this would resolve the problem, however it didn't have any impact. Same problems as before...
I'm wondering if flashing the radio would help, if so which files should I use?
I actually gave up on this phone and ordered a oneplus one, however that one arrived completely broken so now I'm stuck with the note 2 until that RMA gets approved or I get frustrated and just buy another phone.
Thanks in advance.
Gary

Unlocked At&t Note 4 having issues on T-mobile network

Hi, I made an account on this after being pointed to this forum. Don't really know too much when it comes to phones so was hoping I can be pointed in the right direction!
I bought an unlocked Samsung Galaxy Note 4 earlier this year, it seems to originally have been an At&t phone. The model number is SM-N910A. I have a T-mobile sim in it. It picks up the network but often loses it so my phone quality can get really really bad even though I should be having service. When someone calls sometimes it will come through, but most of the time I just get a voicemail and it doesn't ring at all. It also takes a long time to start a call when I am dialing out.
I took my phone to the T-mobile store because I was hoping it was the sim card, I got a new sim but the issues are still there so it's definitely the phone.
Is there a way to resolve this? I really love the phone otherwise. I can send and receive texts and use the wifi, but having trouble receiving calls and dialing out and call quality. I was linked to these threads https://forum.xda-developers.com/note-4-att/help/help-updating-att-branded-note4-tmobile-t3622466 and https://forum.xda-developers.com/note-4-att/general/marshmellow-att-server-link-installation-t3407308 Just want to make sure this is the right step to take or if there's another fix to check out?
Thank you so much!

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