Develop Bugs

Desire won't Froyo!

Hi..hoping someone can help me out.
BACKGROUND
Got an unlocked, unbranded, basically unaltered-from-the-factory HTC Desire A8181.
Been eagerly awaiting the Froyo update which I happily noted (on the phone itself) was available yesterday in OTA
Unhappily, I was unable to complete the update with it stopping around the 50% mark when I ran into a data download limit.
ISSUE
I have now tried reconnecting to get the update (Settings > About Phone > System software updates) and the phone is thinking it is up to date! (Your phone is up to date. There are no updates available for your phone)
Clearly, it isn't up to date (Settings > About Phone > Software Information: Firmware version=2.1-update1)
QUESTION
Is there a "registry" or something somewhere that I need to hack to tell it that it isn't up to date?
Thanks in anticipation - really want to get the update!!
(yes..I've tried restarting the phone..no luck though it did come up with a notification that other programs had updates but not the Android OS itself!)

DesireOwner10 said:
Hi..hoping someone can help me out.
BACKGROUND
Got an unlocked, unbranded, basically unaltered-from-the-factory HTC Desire A8181.
Been eagerly awaiting the Froyo update which I happily noted (on the phone itself) was available yesterday in OTA
Unhappily, I was unable to complete the update with it stopping around the 50% mark when I ran into a data download limit.
ISSUE
I have now tried reconnecting to get the update (Settings > About Phone > System software updates) and the phone is thinking it is up to date! (Your phone is up to date. There are no updates available for your phone)
Clearly, it isn't up to date (Settings > About Phone > Software Information: Firmware version=2.1-update1)
QUESTION
Is there a "registry" or something somewhere that I need to hack to tell it that it isn't up to date?
Thanks in anticipation - really want to get the update!!
(yes..I've tried restarting the phone..no luck though it did come up with a notification that other programs had updates but not the Android OS itself!)
Click to expand...
Click to collapse
Sounds like you using an Asian ROM, they haven't been released yet. I had the same, so I Made a gold card, changed to a WWE rom and then updated OTA.
Let me know if you need instructions.

Thanks for the reply wickedpenguin (ah..gotta to love forum names).
So that it is clear:
This A8181 is from the UK
It did indicate there was an OTA update available which as I said I was half way through prior to data disconnection - the A8181 only thought it was up to date after this update interruption.
So since it is from the UK and I did get an indication an update was available..do I have an Asian ROM? (please forgive me if I'm wrong..new at this).
If I do have an Asian ROM..did what you write before mean changing it to another type? (obviously from that it means I will need instructions if this is something I need to do)
Thanks!

I have the same problem.
I canceled the update due to i wanted to run it from a WiFi connection and now i cannot update anymore.
I receive that the phone is up to date, but it is not
Can someone help us!!!

wolfcry said:
I have the same problem.
I canceled the update due to i wanted to run it from a WiFi connection and now i cannot update anymore.
I receive that the phone is up to date, but it is not
Can someone help us!!!
Click to expand...
Click to collapse
Exactly the same thing here. I tried a factory wipe also tried wiping the cache and booting without SDCard, nothing seems to work.

I can't post links yet but had similar experiences and have documented my experience in the "Desire General" section. The key for me was to update using a Gold Card.

I had the same problem this morning, but now it's available again.

Arrgh! Foiled again!!
Ok..I second the above. I managed to get the Desire to recognise it wasn't up to date today. After waiting a LONG time for the 90Mb update I then run into another problem...
DESIRE NEEDS 25Mb phone memory to do the update!
I cleared the space but then ended up with the same problem where the phone thinks it is up to date (when it isn't).
So..take home message people - make sure your phone has at least 25Mb memory free! (bring on the App2SD)
Android OS developers - please take note that the phone should check for this prior to downloading a 90Mb system update!! Alternatively..make it obvious to the user how to run an update that has already been downloaded (I can't even see where it is on my SD card).
Now I'm back to square one. Is the day in which you tried to do a failed update a factor in the phone recognising if it is up to date or not? If so..I suppose I just have to try this again tomorrow? Grr..

@ DesireOwner10 i noticed you did a factory wipe, but did you mean factory settings restore or hard drive format (via the volume down + on/off button menu) ?

I too am having this problem recieved the notification earlier, but no longer available. My phone is or has never been rooted. Please help!!!

any solution
hi guys,
same problem for me here - it did indicate the update, but I had no time to install, so just canceled that.
Now, when I have time, there is no update available ;-) what the hell is going on ??
I don't want to use gold card if not really necessary.
Jan

Gaborel said:
@ DesireOwner10 i noticed you did a factory wipe, but did you mean factory settings restore or hard drive format (via the volume down + on/off button menu) ?
Click to expand...
Click to collapse
Thanks for response.
I bought this phone from someone else. I myself didn't do a factory wipe on it but given what you're saying, is that what Firmware version=2.1-update1 means?
It has been 2 days since my 2nd unsuccessful up date - the phone still thinks it is up to date.
I got in touch with HTC. Their suggestion was to wind the phone forward 2 years - not sure if this would work but would if I could: The phone is managing to hang onto the current date despite me manually setting it (yes, I have unchecked the "Use network-provided values" option and have even gone as far as taking out the SIM card to stop it from getting onto the cell network).
Anyone have any ideas on how to get my phone to get with the program or at least force it to go forward 2 years to see if that will work?
Thanks.

DesireOwner10 said:
It has been 2 days since my 2nd unsuccessful up date - the phone still thinks it is up to date.
I got in touch with HTC. Their suggestion was to wind the phone forward 2 years - not sure if this would work but would if I could: The phone is managing to hang onto the current date despite me manually setting it (yes, I have unchecked the "Use network-provided values" option and have even gone as far as taking out the SIM card to stop it from getting onto the cell network).
Anyone have any ideas on how to get my phone to get with the program or at least force it to go forward 2 years to see if that will work?
Thanks.
Click to expand...
Click to collapse
Exactly the same problem here. I've got the same firmware version as you. I bought the phone brand new from Amazon UK.
I read elsewhere about the date trick. I'm having the same issue updating the date, it instantly changes back. This doesn't happen when the phone is disconnected from the internet so I presume the date is being updated from an NTP server or something. Of course, the phone has to be connected to do the update so I'm looking for a way of switching this auto-date feature off, or blocking it at the router. Blocking the NTP port doesn't seem to work. Any ideas? Does this date trick even work anyway?!

beavis82 said:
Exactly the same problem here. I've got the same firmware version as you. I bought the phone brand new from Amazon UK.
I read elsewhere about the date trick. I'm having the same issue updating the date, it instantly changes back. This doesn't happen when the phone is disconnected from the internet so I presume the date is being updated from an NTP server or something. Of course, the phone has to be connected to do the update so I'm looking for a way of switching this auto-date feature off, or blocking it at the router. Blocking the NTP port doesn't seem to work. Any ideas? Does this date trick even work anyway?!
Click to expand...
Click to collapse
I've tried the same thing, but I've also tried to disable WiFi, change date on mobile internet and then try to update. The date has changed, but still i get a message that everything is up to date.

snakemaycry said:
I've tried the same thing, but I've also tried to disable WiFi, change date on mobile internet and then try to update. The date has changed, but still i get a message that everything is up to date.
Click to expand...
Click to collapse
Wow, quick reply! Really enjoying this forum...
So are you saying that setting the date forward, say 2 years, doesn't trick the phone into updating?

Might be getting somewhere with this...
I've blocked all network traffic to my HTC Desire at my wifi's firewall, and checked via the phone's browser to make sure that the phone can't get online. Then I tried to check for updates again, and the phone came back with the same message 'Your phone is up to date'. It couldn't possibly have checked, as it can't communicate with the update server.
The router reports that the phone is trying to access 63.241.57.68 when checking for updates. Using my laptop, I've found that I can't access this IP address. Traceroute doesn't work, and centralops.net can't reach it. So I wonder if the reason that our phones won't update is either because they're either attempting to connect to the wrong IP address, or the update server is down (or overloaded)?
Si

dakarcz said:
hi guys,
same problem for me here - it did indicate the update, but I had no time to install, so just canceled that.
Now, when I have time, there is no update available ;-) what the hell is going on ??
I don't want to use gold card if not really necessary.
Jan
Click to expand...
Click to collapse
I have a same problem. I have unbranded Desire (never locked, never rooted, bought in EU) and I get a message that my phone is up to date. My friends who bought Desire at a same carrier as I did already got Froyo on their phones. I can move the date forward (2011 or 2012), but as soon as I enable Wlan connection, date goes back to 2010. I don't want to use gold card because Froyo should be already available OTA.

The more I look into this, the more I think that it's just a case of the update servers being hammered.
Apparently the traceroute I tried earlier wouldn't have worked anyway, as the connection is routed through attens.net who block traceroutes, pings etc. for security reasons.
Just keep trying, I'm sure eventually we'll get through!

Thanks for the contributions all
beavis82 said:
Might be getting somewhere with this...
I've blocked all network traffic to my HTC Desire at my wifi's firewall, and checked via the phone's browser to make sure that the phone can't get online. Then I tried to check for updates again, and the phone came back with the same message 'Your phone is up to date'. It couldn't possibly have checked, as it can't communicate with the update server.
Click to expand...
Click to collapse
So according to the above it would seem the problem is more fundamental to the phone itself thinking it is up to date..perhaps it records the last date of its latest "update" and checks that against the current date? If that's the case, the moving the date forward thing might work but there doesn't seem to be a way of doing this.
Besides..it was only 1 day between my 1st & 2nd failed update attempts so unless this changes, one should only need to wait a day between attempts?
Anyone with any further thoughts? Thanks.

Another possibility is that the phone just says it's up to date unless it receives a message from the update server saying otherwise? So that no reply would still result in that same message.
If I knew how to inspect the actual data being transmitted and received by the phone, I could investigate further. Any ideas?

[Q] Desire HD BIG problems since update

Anyone help me with some ideas on this?
Last week I received the OTA update to 2.3.3 via Virgin and have had nothing but problems since. Firstly I started experiencing problems with WiFi dropping out more often than it did on 2.2. After it drops out if I go to settings and refresh the network list I can see my AP and reconnect immediately, but shortly after it will drop out again. Then the mobile internet stopped working intermittently. When I try to view a page I get a "forbidden" message, but on WiFi I have no problem accessing pages. Then last night (a week after the update) the biggest problem developed. I am unable to send text messages. I can select a recipient, enter the message text but pressing the send button does nothing. I don't even get a failure message, it just stays on the same screen and no matter how many times I press send nothing happens. If I then leave the message app it saves the message as a draft as it was never sent. Receiving messages works ok, but I cannot reply. What do I need to do to go back to 2.2? I'm at my wits end with it and the battery life has also suffered dramatically since the update. Thanks - Matt.

Hi,
I'd frist try to reset the settings to factory defaults. If that doesn't seem to work for you, I'd say it's a matter of warranty - so go to the store and have the phone changed.
Alternatively, you could try to root the phone (VOIDS WARRANTY!) and install a custom kernel (supplied with the plethora of custom ROMS on this forum) - together with the ROM and see how that goes.
Know anyone else with the same phone, same update, same carrier?

Definetily go ROOT....trust me ...once you root ,....you nver go back
yes
rooting may void guaranty.... but you can revert it to original state....i did it when i had to send it to service
I recommend with all y hear ANDROID REVOLUTION by mike1986, IMHO the best CUSTOM rom AND FAR MUCH BETTER THAN ORIGINAL GINFERBREAD ;D

Saluco said:
Definetily go ROOT....trust me ...once you root ,....you nver go back
Click to expand...
Click to collapse
I think he can't. If he has installed the update last week, it is possible, that he has at least build number 2.37 or newer.

Sorry, didn't notice these replies never got a notification email.
Version I'm on now is 2.3.3. Text sending issue now seems to have gone away (for now). Thought about rooting before but not very knowledgable and it's a bit daunting!

KaseDesire said:
I think he can't. If he has installed the update last week, it is possible, that he has at least build number 2.37 or newer.
Click to expand...
Click to collapse
Not necessary - I've also updated to 2.3.3 (FOTA direct from HTC - unbranded phone) & I have build 2.36
mattyhagar said:
Sorry, didn't notice these replies never got a notification email.Version I'm on now is 2.3.3.
Click to expand...
Click to collapse
Basically - even though you have Android 2.3.3 - there are different 'build numbers'
Currently, those with build 2.36 should be able to downgrade > root > upgrade.
Those with build 2.37 currently cannot downgrade
If you're not sure what build number you are - press:-
menu > settings > About Phone > Software information​

Build number is 2.36.351.16 so that means I'm good to go?

Yes, you can root this version of 2.3.3 (if you want to use custom roms).

[Q] SD card gets removed unexpectedly!!!

its so irritating... all on a sudden the galaxy y goes blank and after a while gives a notification saying "SD card removed unexpectedly. Unmount SD card before removing for safe removal". whats the solution?? btw i am running on android 2.3.6...

update using kies, fixed mine using the update. or update over the air via wifi..

jakxboi said:
update using kies, fixed mine using the update. or update over the air via wifi..
Click to expand...
Click to collapse
tried doing that. but i got error while trying to update firmware using kies gonna try it once again today. waiting for my battery to get fully charged...

mushfiq20 said:
tried doing that. but i got error while trying to update firmware using kies gonna try it once again today. waiting for my battery to get fully charged...
Click to expand...
Click to collapse
Get your SD card out of phone before trying to update

last time when i tried i had it out of my phone. but didn't work... btw does it have anything to do with the flight mode? i had it on flight mode last time because the instruction says that i cant answer calls. so i did that so that calls doesn't come at the time of updating.

i am stuck. after it has finished downloading stuff a dialogue box appeared saying kies firmware update has stopped working. i had two options one saying stop firmware upgrade and the other saying check online for solution. i went with the second option and the box disappeared. than there was another box titled "prepare for firmware upgrade"... it is saying "preparing firmware upgrade components". it has been more than half an hour but it hasn't been able to finish preparing. what should i do now???

About the firmware upgrading and sdcard problems, I've followed the two suggestions from here and the suggestion to modify cache size from here using SD-Booster (I set it to 2048, not to 2024) and everything is working ok. No more "SD Removed Unexpectedly"
Btw, uninstall and install Kies again to get rid of the error message. Don't forget that it's crucial to remove sdcard before upgrading firmware with Kies.

try to update using odin or you can update using OTA.
sorry for my bad english

mushfiq20 said:
i am stuck. after it has finished downloading stuff a dialogue box appeared saying kies firmware update has stopped working. i had two options one saying stop firmware upgrade and the other saying check online for solution. i went with the second option and the box disappeared. than there was another box titled "prepare for firmware upgrade"... it is saying "preparing firmware upgrade components". it has been more than half an hour but it hasn't been able to finish preparing. what should i do now???
Click to expand...
Click to collapse
I also get the same problem...Can't update through kies or my phone's software update option....
Then i rooted my Galaxy y...now i can download updates though my phone's software update option...it's easy....
So root ur phone first then try to update.....
Here is the Rooting Guide ->
http://forum.xda-developers.com/showthread.php?t=1325453
Plz don't forget to press the "THANKS" Botton....

I used to get the same error when I was on 2.3.6 KK1
After I upgraded to KL1, my problem was fixed.

[Q] software update interrupted - still

Interesting problem - phone continues to say "Software Update Interrupted". Even after manually updating to Android 4.1.2
AT&T Samsung Galaxy Note 2
Samsung-sgh-I317
I encounter no problems with my phone, but this phone puzzles me.
Friend tried to update phone - said gave me an error. Phone is not rooted, stock ROM. There was an attempt to unlock the SIM using keypad *#..... I do not know if there were any problems.
I tried
1. Setting date ahead 2 days, 2 months ....
Result: A check for software update returned "Software Update Interrupted"
2. Tried to reflash ROM using Odin to stock
Result: Failed, tried several times - lost connection - tried different USB cable failed
3. Reset phone to factory defalts "
Result: A check for software update returned " Software Update Interrupted"
Update successful by
Manual update: downloaded update.zip to microSD card. Installed update Reboot into recovery (turn phone off, press volume up, center button and power) Install update from external sdcard
Result: Phone is now running 4.1.2 with Mult Window !!!
BUT
A check for Software update results in "Software Update Interrupted"
Should say "Current software is up to date"
Is there some switch that needs to reset?
Is ATT blocking the phone by IMEI?
What is checked when software update is run?
Phone works fine - person does not want to have ATT replace phone with a refurb under the warranty.
Any help would be appreciated.
Thanks.

Im having this same exact issue.. Had my note 2 for about a month now..When i first got it had no problem with getting OTA update to 4.1.2 but had flash back to stock firmware 4.1.1 via sammymobile because that is latest version they have listed and now me too had to do manual update rom zip via sd card.. Keep getting the software update interrupted.. I just wonder if there update "servers" are having issues? As i say two weeks ago had no issues..

screw it..flash a "custom" stock rom....cleanrom will work fine for you

Or just turn off the updates via tibu or app manager.
You need to turn off:
Att update and FWupdate .
But yeah otas
flash a custom rom and youll forget all about ota.
Gl

Want OTA to work again
Custom ROMs are not really a good option. This person still remembers the update to their MPX220, and the Chinese Character set. Simple fix to change the language, but huge impact.
I would really like to get the OTA updates working again, so I can say update your own phone.
----
The OTA update servers are working fine. Works on other notes on same network.
I would really like to know what the OTA update servers are checking for and why they are blocking the update.
Thanks.
I love my "note 2"

66wolf said:
Custom ROMs are not really a good option. This person still remembers the update to their MPX220, and the Chinese Character set. Simple fix to change the language, but huge impact.
I would really like to get the OTA updates working again, so I can say update your own phone.
----
The OTA update servers are working fine. Works on other notes on same network.
I would really like to know what the OTA update servers are checking for and why they are blocking the update.
Thanks.
I love my "note 2"
Click to expand...
Click to collapse
yeah, that comment will go over like a fart in church around here. You're comparing some c r a p from ten friggen years ago. You might want to do a little more reading

Have you done a factory reset of the device since the update?
use the stock recovery and reset it. .
The firmware update to UCAMA4 may have corrupted your data.
And does the device show "normal" status. .??
If yes. ..the data wipe should help. ...and wipe cache also. ..g

66wolf said:
Interesting problem - phone continues to say "Software Update Interrupted". Even after manually updating to Android 4.1.2
AT&T Samsung Galaxy Note 2
Samsung-sgh-I317
I encounter no problems with my phone, but this phone puzzles me.
Friend tried to update phone - said gave me an error. Phone is not rooted, stock ROM. There was an attempt to unlock the SIM using keypad *#..... I do not know if there were any problems.
I tried
1. Setting date ahead 2 days, 2 months ....
Result: A check for software update returned "Software Update Interrupted"
2. Tried to reflash ROM using Odin to stock
Result: Failed, tried several times - lost connection - tried different USB cable failed
3. Reset phone to factory defalts "
Result: A check for software update returned " Software Update Interrupted"
Update successful by
Manual update: downloaded update.zip to microSD card. Installed update Reboot into recovery (turn phone off, press volume up, center button and power) Install update from external sdcard
Result: Phone is now running 4.1.2 with Mult Window !!!
BUT
A check for Software update results in "Software Update Interrupted"
Should say "Current software is up to date"
Is there some switch that needs to reset?
Is ATT blocking the phone by IMEI?
What is checked when software update is run?
Phone works fine - person does not want to have ATT replace phone with a refurb under the warranty.
Any help would be appreciated.
Thanks.
Click to expand...
Click to collapse
Can you please give me the link to that download because I tried doing what you said as in going into recovery and flashing a zip update I got from sammobile.com and it didn't work. My Note 2 is stuck on 4.1.1 and gives me that Software Update Interrupted stuff.

Jcamacho228 said:
Can you please give me the link to that download because I tried doing what you said as in going into recovery and flashing a zip update I got from sammobile.com and it didn't work. My Note 2 is stuck on 4.1.1 and gives me that Software Update Interrupted stuff.
Click to expand...
Click to collapse
I'm not sure what kind of update from Sam mobile is flashed through recovery.
Down load via odin is another matter.
There are update options available for mh3 in the dev section

Jcamacho228 said:
Can you please give me the link to that download because I tried doing what you said as in going into recovery and flashing a zip update I got from sammobile.com and it didn't work. My Note 2 is stuck on 4.1.1 and gives me that Software Update Interrupted stuff.
Click to expand...
Click to collapse
Sorry do not have the link anymore, it was to an old ROM March/April 2013. I found it on a forum on how to manually push the update via google.
The next update, the girl took it back to AT&T for a replacement.
New phone updates fine.
The FIX - replace the phone sad, since it probably was a software setting.

resolution
66wolf said:
Interesting problem - phone continues to say "Software Update Interrupted". Even after manually updating to Android 4.1.2
AT&T Samsung Galaxy Note 2
Samsung-sgh-I317
I encounter no problems with my phone, but this phone puzzles me.
Friend tried to update phone - said gave me an error. Phone is not rooted, stock ROM. There was an attempt to unlock the SIM using keypad *#..... I do not know if there were any problems.
I tried
1. Setting date ahead 2 days, 2 months ....
Result: A check for software update returned "Software Update Interrupted"
2. Tried to reflash ROM using Odin to stock
Result: Failed, tried several times - lost connection - tried different USB cable failed
3. Reset phone to factory defalts "
Result: A check for software update returned " Software Update Interrupted"
Update successful by
Manual update: downloaded update.zip to microSD card. Installed update Reboot into recovery (turn phone off, press volume up, center button and power) Install update from external sdcard
Result: Phone is now running 4.1.2 with Mult Window !!!
BUT
A check for Software update results in "Software Update Interrupted"
Should say "Current software is up to date"
Is there some switch that needs to reset?
Is ATT blocking the phone by IMEI?
What is checked when software update is run?
Phone works fine - person does not want to have ATT replace phone with a refurb under the warranty.
Any help would be appreciated.
Thanks.
Click to expand...
Click to collapse
I was able to resolve this look here
http://forum.xda-developers.com/showthread.php?t=2458784

No "Software Update" button in About Phone. Cannot even check for new updates.

No "Software Update" button in About Phone. Cannot even check for new updates.
Hi,
So my phone had the dreaded bootloop a month ago. No biggie, sent it into warranty. Took one month for them to get it back to me and low and behold, my 6.0 LG G4 is now 5.1. No biggie I thought, ill just check for updates. The only thing is, there is no Software Update or Check for updates anywhere. I've tried the "about phone" section and the "software version" section too. Nothing. Zero. The LG update centre also automatically takes me to the app update page rather than the software one.
I've tried connecting it to my computer however the LG software just doesn't recognise it being connected. Tried 4 different computers. It also has a weird quirk where if i switch it out of MTP mode, it doesn't go back to it until i factory reset. I'm assuming a lot of these issues can be resolved if I just update it, however I cannot for the life of me. Any suggestions short of taking it back to the store?
Android Version: 5.1
Kernel Version: 3.10.49
Build Number: LMY47D
Software Version: H81510h
Security Software Version: MDF v1.1 Release 5

You can update via LG UP

Update via LG Bridge, my friend.
Sent from my LG-H815 using XDA-Developers mobile app

Same exact problem what you have
Amindha said:
Hi,
So my phone had the dreaded bootloop a month ago. No biggie, sent it into warranty. Took one month for them to get it back to me and low and behold, my 6.0 LG G4 is now 5.1. No biggie I thought, ill just check for updates. The only thing is, there is no Software Update or Check for updates anywhere. I've tried the "about phone" section and the "software version" section too. Nothing. Zero. The LG update centre also automatically takes me to the app update page rather than the software one.
I've tried connecting it to my computer however the LG software just doesn't recognise it being connected. Tried 4 different computers. It also has a weird quirk where if i switch it out of MTP mode, it doesn't go back to it until i factory reset. I'm assuming a lot of these issues can be resolved if I just update it, however I cannot for the life of me. Any suggestions short of taking it back to the store?
Android Version: 5.1
Kernel Version: 3.10.49
Build Number: LMY47D
Software Version: H81510h
Security Software Version: MDF v1.1 Release 5
Click to expand...
Click to collapse
I have an lg g4 with the same problem.
No software update center. Only app updates
Not getting connected to LG Bridge and LG UP,
etc
Kindly help me to update marshmallow

Ive had this issue in the past. With the mtp protocol on ls991. Only time it ever did as described is when rooted. I had to use the dialer codes. To get into the usb settings and change them manually there. Not the ones in notif bar but. In hidden menu.
The key there is to never touch the usb settings never switch to charge only or ptp it will never go back to mtp. Mine persisted throught factory resets. Only lg flashtool and total restore fix it the rerooted
Sounds like u got a bad firmware download. From the factory. And its weird cause lg always updates the device to the newest firmware.