Just got my Lollipop Update for my Note 3 today. I was stuck at 4.4.2 for a very long time, probably around six months or longer at 4.4.2. I was excited to see what the changes and improvements would be, only to be really pissed !!!
After about an hour or longer, my Note 3 finished the update, rebooted, then went through more of the updating process, and then I saw the new look, but noticed the screen brightness was very low. I saw the error message telling me that my device was overheating ... !!! What !!! My Note 3 has NEVER overheated, and I got my Note 3 in December of 2013.
I called Samsung Tech Support, did the usual Reboot, no help. Then the usual Safe Mode, but still no change. Finally did the Wipe Cache Partition, but still the issue was not fixed. Samsung Tech Support told me the only solution was to send in my Note 3 for repairs, or try a Factory Reset.
I went back to Settings and noticed something that caught my attention ..... I saw the little box with a green check mark, and decided to "Uncheck" that little box, and you know what happened ... ??? My Brightness went back to normal, very bright !!!
Why did the Samsung Tech Support miss that super-easy fix !!! At least to set the Brightness to bright again. BUT ..... I notice that my Note 3 is running much warmer than ever before. So, rather than risk serious damage from overheating, I turned off everything that I possibly could, which is a bummer, because now my Super-Cool High-tech Advanced Smartphone is not so cool anymore, with Brightness turned way down, Power-Saving turned on, Bluetooth off, WiFi off, all Haptic turned off, Download Booster turned off, Roaming off, almost everything OFF ... !!!
What's the use of having this Monster Mini-Super Computer if I can't even take advantage of the many cool features ... !!! Might as well just go back to using a Dumb-Phone .....
Oh well, I might just upgrade to the Note 4 anyways, since that might be the last of Samsung Smartphones with a removable battery and SD card reader ..... -- Jim .....
Overheating is caused by overcharging or excessive CPU load. You probably have an application that is running a background service on boot and it is stuck in a race condition because your upgrade caused a system change that it can not handle properly. To find out if this is true you can uninstall all your applications and see if the problem stops. Then you can install them one at a time and see which causes the overheating.
Frank
Thanks for your advice. Since I have so many apps, it would be a lengthly process, taking several months. I use many apps everyday, and since my Note 3 is my main computer, I might not use this strategy.
I may upgrade to the Note 4, and keep my Note 3, then send my Note 3 in for repair or replacement ......
Related
I have had my Note 8 for a couple of months and just recently I have been having battery problems. I restored the Note 8 to factory settings (just to be sure) and am still having the same problem.
It seems that when I watch videos or play any games the battery depletes extremely quickly e.g Its 80%, I start to play the game and within 3-5 minutes the battery is 30%. I play again and its 5% and the screen dims (which is also a pain in the ....) I realise that Games and Apps use a lot of power but surely not this much.
I have looked around for battery calibration instructions and apps but are a bit dubious to try them as I have read that you can deplete the battery totally and the device then wont charge.
Just wondered if anybody else has had the same problem.
Thanks.
My note has a great battery life. For this situation I would look in the battery menu for any apps not closing correctly thus sucking battery. Remember to dis activate GPS, Bluetooth and data when not using them. Check the screen brightness is 50% or less. Automatic brightness should be fine also.
here's a lot of info related to batteries. I'm sure you will find it usefull
http://batteryuniversity.com/
Don't waste time with calibration. Sounds like the battery ifs failing or dying, either way it's bad.
Sent from my SGH-T889 using Tapatalk 4
I usually have Bluetooth and GPS turned off and have the screen on Auto Brightness. I also restored to factory and the problem still persists.
One strange thing is that when I charge it from 10% it takes about 50 minutes to get to 100%. I thought that was a bit quick. The battery must be reporting the wrong charge to the OS. I wish they had user replaceable batteries in this thing although its probably not practical.
I will give Samsung a call. Cannot beleive it has happened now as I am off on holiday soon to the US and wanted to use it there.
Thanks.
chas0001 said:
I usually have Bluetooth and GPS turned off and have the screen on Auto Brightness. I also restored to factory and the problem still persists.
One strange thing is that when I charge it from 10% it takes about 50 minutes to get to 100%. I thought that was a bit quick. The battery must be reporting the wrong charge to the OS. I wish they had user replaceable batteries in this thing although its probably not practical.
I will give Samsung a call. Cannot beleive it has happened now as I am off on holiday soon to the US and wanted to use it there.
Thanks.
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Click to collapse
Hi, I've had the same issue. I sent the device for service under warranty and they could not find a fault. They only reflashed the firmware.
Its been working fine since I got it back. I updated to 4.2.2 and its working just fine.
Sent from my GT-N5100 using Tapatalk 4
batttery draining extremely fast
JCUK89 said:
Hi, I've had the same issue. I sent the device for service under warranty and they could not find a fault. They only reflashed the firmware.
Its been working fine since I got it back. I updated to 4.2.2 and its working just fine.
Sent from my GT-N5100 using Tapatalk 4
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Click to collapse
same with me chas0001, and JCUK89, my situation is actually identical to chas0001, but my device is like a mth old now, i received it on august 5th 2013,
so its basically been used for jus over a mth now. and i barely use it, maybe 3 hrs a day, most days less than 1 hr, constant use.
i dont kno, can anyone help. on xda developers. ??
I called Amazon.co.uk (where I bought it from) and they agreed to replace it for me. Its was definitely faulty and unusable. I kept reading about people with the similar problems and so eventually decided to not get a replacement but a refund.
Its a shame really. I really liked the device but I need something more reliable. I also don't care for Samsung with their constantly delayed OS updates. 4.1.2 for a 'flagship' device. Surely if they get rid of that Touchwiz crap they can release timely updates. You never know even my Note 2 may get an OS update this year!
Just went out and bought a Nexus 7 (2013). NOW...what to do with those 5 Galaxy Note 8 cases
jramna1 said:
same with me chas0001, and JCUK89, my situation is actually identical to chas0001, but my device is like a mth old now, i received it on august 5th 2013,
so its basically been used for jus over a mth now. and i barely use it, maybe 3 hrs a day, most days less than 1 hr, constant use.
i dont kno, can anyone help. on xda developers. ??
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Click to collapse
I would see of you can get it exchanged (assuming you still want to keep the device).
Good day All,
I was very excited in getting my new Note 4. Moving from my old S3 to this was so great.
I was running the Note 4 and loading apps, etc was feeling hot and got a warning pop up stating it was shutting down apps due to heat. Went to sleep next morning the Note 4 was cool and has been good and no more excessive heat. Maybe it was from loading the apps I did use the WiFi for downloading my apps.
Just wondered if anyone else noticed I hope updates which are very slow on big red or root will solve this in time.
azbobs said:
Good day All,
I was very excited in getting my new Note 4. Moving from my old S3 to this was so great.
I was running the Note 4 and loading apps, etc was feeling hot and got a warning pop up stating it was shutting down apps due to heat. Went to sleep next morning the Note 4 was cool and has been good and no more excessive heat. Maybe it was from loading the apps I did use the WiFi for downloading my apps.
Just wondered if anyone else noticed I hope updates which are very slow on big red or root will solve this in time.
Click to expand...
Click to collapse
I wouldn't be too worried. I think it's the same principle where phones get hot when they switch from dalvik to art (btw, don't do this on the note 4) Getting mine soon, so I'll see if I have the same problem.
Sounds good, enjoy
When I first was setting mine up and downloading 200 apps, I had the download booster on and it gave me warning that it was disabling download booster due to overheating. It didnt shut down the whole phone though. I think the radios in these Note 4s might be too good. They are pulling some serious bandwidth down, and inside a small mobile device like this, heat build up can be an issue. I havent seen any problems in normal usage though.
crazed_z06 said:
When I first was setting mine up and downloading 200 apps, I had the download booster on and it gave me warning that it was disabling download booster due to overheating. It didnt shut down the whole phone though. I think the radios in these Note 4s might be too good. They are pulling some serious bandwidth down, and inside a small mobile device like this, heat build up can be an issue. I havent seen any problems in normal usage though.
Click to expand...
Click to collapse
Yeah the whole "New phone" set up stuff, I guess. It happens.
LegoFarmer said:
I wouldn't be too worried. I think it's the same principle where phones get hot when they switch from dalvik to art (btw, don't do this on the note 4) Getting mine soon, so I'll see if I have the same problem.
Click to expand...
Click to collapse
Yea I switched to ART it clears dalvik cache every reboot and just seems to generally slow the device down
LegoFarmer said:
I wouldn't be too worried. I think it's the same principle where phones get hot when they switch from dalvik to art (btw, don't do this on the note 4) Getting mine soon, so I'll see if I have the same problem.
Click to expand...
Click to collapse
Isn't there a fairly significant performance advantage to ART on the Note 4? I tried it and it seems quite quick but could just be the new processor, big problem though I keep getting "Android is upgrading" on every reboot, it's doing it for 104 apps right now.
azbobs said:
Good day All,
I was very excited in getting my new Note 4. Moving from my old S3 to this was so great.
I was running the Note 4 and loading apps, etc was feeling hot and got a warning pop up stating it was shutting down apps due to heat. Went to sleep next morning the Note 4 was cool and has been good and no more excessive heat. Maybe it was from loading the apps I did use the WiFi for downloading my apps.
Just wondered if anyone else noticed I hope updates which are very slow on big red or root will solve this in time.
Click to expand...
Click to collapse
Yes mine was the same when I was playing around with the multi-windows, I opened 5 all at once, camera being one of them and I notice that the screen was really hot. I do have a Spigen Ultra case on maybe that didn't help.
Hi all: I have been posting in the CM11 ROM for this device but I figured I would post my issues here and see if anyone has any insight or experiences.
I was on CM11 for 4 days with stability, speed and life was great. Last night I randomly got a reboot when looking at twitter. Fine, no big deal. 2 minutes later it happened again. Odd. I went into the play store and then it froze. I had to research and found out how to reboot it. Once rebooted, it would restart again. So, I went into TWRP, wiped Everything and then refreshed the ROM. Within 1 minute it froze again.
I flashed Stock and sure enough it froze on me. Noe I am annoyed and went to bed and figured I would deal with it this am. I plugged it in last night under 10% battery. Woke up 8 hours later and its at 14%. 2 hours since and its now at 17%. Clearly something is wrong.
Full disclosure---i bought a best buy geek squad refurbished unit and have done so many times with tablets with no problems. I am still within my 45 day return window and will probably just exchange for a new one since the refurbished price is the same as it was. Sadly, I wish they would give me a new one for the black friday price.
Has anyone had such experiences or have a clue what went wrong? Thanks
How did you flash the ROM? Tell each steps on how you flashed it. Did you mess with the CPU clock speed or anything? Did you also have any battery problems readings before flashing? I did a dirty flash of cm11 in which led to problems later, so I'm now on stock rooted and still works fine with no freezes. Probably tarp crashed? Happened to me.
I rooted via odin. I them used twrp manager to get the recovery and did a total clean flash. Wiped everything including system. NO I did not have any battery issues nor did I mess with cpu clock speed ( don't even know how ). All I did was use xposed to try the mutliwindow solution and downloaded lux and a material theme. Nothing out of the ordinary I don't think.
Sent from my t mobile note 4 or Tab s
Sudbury78 said:
I rooted via odin. I them used twrp manager to get the recovery and did a total clean flash. Wiped everything including system. NO I did not have any battery issues nor did I mess with cpu clock speed ( don't even know how ). All I did was use xposed to try the mutliwindow solution and downloaded lux and a material theme. Nothing out of the ordinary I don't think.
Sent from my t mobile note 4 or Tab s
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Click to collapse
Either the battery is bad or could be something with the software. The only time when mine reboots is when I use to Much ram and it freezes. Other than that no problems.
I plugged it into another outlet. The outlet I always use charges me iPad and note 4 without a problem. I left for an hour and sure enough I got home and the tablet was at 100%. Yay. I started downloading my apps and noticed while still plugged in, the battery was at 95%. Odd. I took out the charger and Bam, rebooted. Off to best buy.
Wow it restarted and now shows 7 percent. I'll let you know what bb says.
Sent from my t mobile note 4 or Tab s
Similar experience
I had a similar experience with my 2012 Nexus 7,it turned out that the connections between the charging port, battery and device were all faulty. They weren't soldered together properly when the device was manufactured (not as rare a condition as we are lead to believe either, regardless of manufacturer). I was lucky the I was able to take the device apart to check the problem without leaving any evidence that I had opened it, and I was able to exchange it. So from my experience, that kind of error always appears to relate to some form of battery issue. Also had it happen to me with a Galaxy S4, however it wasn't anything to do with the device itself, it was damaged connections on the battery.
I recently observed that my Note 7 have heating up episodes and eventually freeze. I suspected beta apps but I did uninstall all of them. It kept heating up and freeze so I did a full system reset and installed about 2 to 3 apps and it started to heat and freeze again.
Lately I also observed that when I use the camera heavily the phone starts to heat up again and freeze.
My note 7 is due for replacement on October 15 and I still have to suffer these problems for 19 more days.
Any solution on what to do?
Yes, do what they suggested in the recall - power it off and do not use it.
Sent from my SM-N930T using Tapatalk
That's exactly what happened to me. I did replace it with Note 4 until new Note 7 arrives here ( Egypt ).
I think its the battery starting to fry chips .... solution - wait to exchange! My new one is perfect now for over 2 weeks.
FloydQue said:
I recently observed that my Note 7 have heating up episodes and eventually freeze. I suspected beta apps but I did uninstall all of them. It kept heating up and freeze so I did a full system reset and installed about 2 to 3 apps and it started to heat and freeze again.
Lately I also observed that when I use the camera heavily the phone starts to heat up again and freeze.
My note 7 is due for replacement on October 15 and I still have to suffer these problems for 19 more days.
Any solution on what to do?
Click to expand...
Click to collapse
I too have been having the problems you described, intermittently, freezing mid use, getting warm etc, but it has spells where it gets much much worse.
The phone wouldnt boot, wouldnt go into recovery, would partially boot then freeze, would not "hard reset" would not go into recovery, all intermittently.
I couldnt do a factory reset (which i thought might help) as although i managed to get to recovery (after about 5 tries) it couldnt read any of the memory, maybe this is whats causing the exynos phones to lock up, memory errors?
My phone booted about twenty minutes after the photo was taken, and im writing this post on the phone i was having issues with without doing a factory reset (because it didnt work when i tried) but itll be back sure as day, and ill be very frustrated. I hope my replacement doesnt do the same.
I'm using a new note 7 now and let's see how it will go. I'll update you. According to the store my note 7 fried a few capacitors so when it overheats, it freezes.
itsjustbilly said:
I too have been having the problems you described, intermittently, freezing mid use, getting warm etc, but it has spells where it gets much much worse.
The phone wouldnt boot, wouldnt go into recovery, would partially boot then freeze, would not "hard reset" would not go into recovery, all intermittently.
I couldnt do a factory reset (which i thought might help) as although i managed to get to recovery (after about 5 tries) it couldnt read any of the memory, maybe this is whats causing the exynos phones to lock up, memory errors?
My phone booted about twenty minutes after the photo was taken, and im writing this post on the phone i was having issues with without doing a factory reset (because it didnt work when i tried) but itll be back sure as day, and ill be very frustrated. I hope my replacement doesnt do the same.
Click to expand...
Click to collapse
You likely have failing memory on that board. I would replace that phone.
Sent from my HTC6545LVW using Tapatalk
Been using my v2 for 5 days now. Hasn't gotten anywhere near hot or supringly even warm. I think I got lucky on this one because it's running like a champ. Unless I'm using the phone wrong?
Sent from my SM-N930T using XDA-Developers mobile app
I have a T-Mo SM-G960U Galaxy S9 (Non-rooted). It's about 3 months old. It's on the latest firmware (G960USQS3ARG8 - Aug 1st, 2018)
All of the sudden this issue started occurring where the phone turns off when the screen turns off?! About half the time it reboots, but other times it just shuts off. This happens if it's charging or not. Crazy enough, this exact thing happened to me when I first got the S9, and they sent this replacement which I've been using for about 3 months with no issues. What're the chances I'd get two phones that have that have the same issue? Obviously, I'm thinking it's something I've installed, but I didn't make any changes when this problem started happening tonight.
I looked thru the recently updated apps, and nothing looks suspicious.
Also tried turning off all the settings that deal with the screen - blue light filter, Always on display, but nothing seems to help.
Put the phone in safe mode, problem still there.
I wiped the cache partition - no joy.
Took out the SD card, still reboots.
Any ideas?
Thanks
seanvree said:
I have a T-Mo SM-G960U Galaxy S9 (Non-rooted). It's about 3 months old. It's on the latest firmware (G960USQS3ARG8 - Aug 1st, 2018)
All of the sudden this issue started occurring where the phone turns off when the screen turns off?! About half the time it reboots, but other times it just shuts off. This happens if it's charging or not. Crazy enough, this exact thing happened to me when I first got the S9, and they sent this replacement which I've been using for about 3 months with no issues. What're the chances I'd get two phones that have that have the same issue? Obviously, I'm thinking it's something I've installed, but I didn't make any changes when this problem started happening tonight.
I looked thru the recently updated apps, and nothing looks suspicious.
Also tried turning off all the settings that deal with the screen - blue light filter, Always on display, but nothing seems to help.
Put the phone in safe mode, problem still there.
I wiped the cache partition - no joy.
Took out the SD card, still reboots.
Any ideas?
Thanks
Click to expand...
Click to collapse
It's really odd but I have a Galaxy tablet that has done the same thing since I've had it but it has something to do with the wifi. As long as it doesn't switch between my 2.4GHz and 5GHz channels it seldom reboots so I had to split my wifi. It still does the reboot thing but not quite as often. I truthfully don't think that your S9 problem would be that though. If you have the Snapdragon version run an app that will check the core temperature. Maybe there's an app causing it to overheat. I say Snapdragon because there was a discussion where folks were saying their phones with the Exynos chip wouldn't read the Temps.
Tel864 said:
It's really odd but I have a Galaxy tablet that has done the same thing since I've had it but it has something to do with the wifi. As long as it doesn't switch between my 2.4GHz and 5GHz channels it seldom reboots so I had to split my wifi. It still does the reboot thing but not quite as often. I truthfully don't think that your S9 problem would be that though. If you have the Snapdragon version run an app that will check the core temperature. Maybe there's an app causing it to overheat. I say Snapdragon because there was a discussion where folks were saying their phones with the Exynos chip wouldn't read the Temps.
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Click to collapse
@Tel864 thanks for the response. Yeah, don't think the wifi thing is the issue. It's weird because it's immediately turns off when the screen is off, so it's almost like a setting "Turn off device when screen is off"...obviously there is no such setting, but I'm baffled.
I installed a simple temp monitoring app, and it's running about 100F, but spikes up to 115F. I'm not sure if that's hot or not? The device feels cool like it always does.