Disaster suddenly - Galaxy Tab S Q&A, Help & Troubleshooting

Hi all: I have been posting in the CM11 ROM for this device but I figured I would post my issues here and see if anyone has any insight or experiences.
I was on CM11 for 4 days with stability, speed and life was great. Last night I randomly got a reboot when looking at twitter. Fine, no big deal. 2 minutes later it happened again. Odd. I went into the play store and then it froze. I had to research and found out how to reboot it. Once rebooted, it would restart again. So, I went into TWRP, wiped Everything and then refreshed the ROM. Within 1 minute it froze again.
I flashed Stock and sure enough it froze on me. Noe I am annoyed and went to bed and figured I would deal with it this am. I plugged it in last night under 10% battery. Woke up 8 hours later and its at 14%. 2 hours since and its now at 17%. Clearly something is wrong.
Full disclosure---i bought a best buy geek squad refurbished unit and have done so many times with tablets with no problems. I am still within my 45 day return window and will probably just exchange for a new one since the refurbished price is the same as it was. Sadly, I wish they would give me a new one for the black friday price.
Has anyone had such experiences or have a clue what went wrong? Thanks

How did you flash the ROM? Tell each steps on how you flashed it. Did you mess with the CPU clock speed or anything? Did you also have any battery problems readings before flashing? I did a dirty flash of cm11 in which led to problems later, so I'm now on stock rooted and still works fine with no freezes. Probably tarp crashed? Happened to me.

I rooted via odin. I them used twrp manager to get the recovery and did a total clean flash. Wiped everything including system. NO I did not have any battery issues nor did I mess with cpu clock speed ( don't even know how ). All I did was use xposed to try the mutliwindow solution and downloaded lux and a material theme. Nothing out of the ordinary I don't think.
Sent from my t mobile note 4 or Tab s

Sudbury78 said:
I rooted via odin. I them used twrp manager to get the recovery and did a total clean flash. Wiped everything including system. NO I did not have any battery issues nor did I mess with cpu clock speed ( don't even know how ). All I did was use xposed to try the mutliwindow solution and downloaded lux and a material theme. Nothing out of the ordinary I don't think.
Sent from my t mobile note 4 or Tab s
Click to expand...
Click to collapse
Either the battery is bad or could be something with the software. The only time when mine reboots is when I use to Much ram and it freezes. Other than that no problems.

I plugged it into another outlet. The outlet I always use charges me iPad and note 4 without a problem. I left for an hour and sure enough I got home and the tablet was at 100%. Yay. I started downloading my apps and noticed while still plugged in, the battery was at 95%. Odd. I took out the charger and Bam, rebooted. Off to best buy.

Wow it restarted and now shows 7 percent. I'll let you know what bb says.
Sent from my t mobile note 4 or Tab s

Similar experience
I had a similar experience with my 2012 Nexus 7,it turned out that the connections between the charging port, battery and device were all faulty. They weren't soldered together properly when the device was manufactured (not as rare a condition as we are lead to believe either, regardless of manufacturer). I was lucky the I was able to take the device apart to check the problem without leaving any evidence that I had opened it, and I was able to exchange it. So from my experience, that kind of error always appears to relate to some form of battery issue. Also had it happen to me with a Galaxy S4, however it wasn't anything to do with the device itself, it was damaged connections on the battery.

Related

Blazer ROM - Running Hot???

Hi guys,
Rooted my GS3 today and flashed the Blazer ROM. I've read that sometimes it takes people a few days before this ROM runs smooth...
Seems to be draining battery quicker than my stock root, and it has occasionally been running extremely hot.
Should I be concerned or should I just let it play out for a few days?
I think this phone just runs hot in general. I know mine did - both on stock and on a custom ROM.
Stock didn't seem to run hot for me. Seems to be OK unless I'm using 3G. That's when I seem to notice a drastic increase in the phone temps...
Also my phone has been off the charger for 7 hours, and under light use the battery is at 42% - which also seems low to me...
Thoughts guys?
piercenkc said:
Also my phone has been off the charger for 7 hours, and under light use the battery is at 42% - which also seems low to me...
Thoughts guys?
Click to expand...
Click to collapse
Try to reflash the rom, and let it settle for 2-3 days and see if you get better results.
*sigh* i just got all my apps/widgets where i wanted them...
do i need to rewipe everything?
Well hello there sir, I am sorry to hear about your overheating/heating up problem and I can assure you, it is somewhat normal. Depending on how hot the phone is really getting.
I wish you had given us/me more information to help better assist your question and maybe solve it for you.
Download battery solo widget, which comes with a widget to install on your home screen, once you have installed it, press it and it will tell you the temperature of your current phone.
I will say, I did just get my Galaxy S3 about five days ago, and Rooted it two days ago. Same exact Rom also, blazin fast.
I will tell you, I installed Battery Solo Widget and my phone with use usually stays around 94 degrees with the house being 70 degrees.
My old OG EVO 4G heated up to 102.65 then shut off. I haven't gotten my S3 past 95 which is totally normal.
To be on the safe side, PLEASE re-install your current Rom, remember to backup your current Rom/SetUp, remember to factory reset/clear cache & dalvik cache then flash the Rom again. I let the phone sit for about 15 or so minutes after flashing before I turn on the screen and set the phone up.
Please let me know how hot your phone is really getting and maybe its not a concern.
Please let us know how the outcome comes along, I am curious and here to help. Thank you!
The only way I make my phone hot is by using Wave, app for GPS and live reports. I know is the app. Is the only way I could make my phone think I guess. Between the 3g and gps that app seems to drain and make this an Oven..
ON BLAZER 1.7 /JELLYBOMB 10
i'm at 95 without breaking a sweat. light browsing on 3g, that's all.
battery's down to 27% now. very frustrating...
piercenkc said:
i'm at 95 without breaking a sweat. light browsing on 3g, that's all.
battery's down to 27% now. very frustrating...
Click to expand...
Click to collapse
Give it about a day or 2 and the battery should be good. About the overheating, for whatever the s3 runs a bit hotter than other phones.
I'm at 77%. Took it off the charger at 6:58a.m. and it's 10: 29p.m. That is with light use. Let's say around 20 texts an hour, give or take.
Do the math.
Don't worry about your battery the first 72 hours. Your phone is basically "warming" up to all the new settings etc etc.
If the problem is still there after hour 80, there is a problem, and most likely with either the download or your phone is really screwed up (which probably isn't the case).
Thank you. That is all.
Sent from my SPH-L710 using xda premium
You need Team Sonic's FreeGS3 ROM. Look it up.

Phone keeps shutting off

Over the past couple weeks my sons phone started to have a couple issues. These are the first issues we've experienced since we got the phone when it was first released. The first two problems were that it started dying real fast and I mean in a couple hours with zero usage. Before the problem started we were getting 15-20 hours with moderate usage. The second issue was that at any point in time it would shut down and it would take a charger to be plugged in to restart it (even though it wasn't dying).
When this started it was completely stock. Since then here are the steps I've taken...
1) checked battery stats, Android OS was always on top at around 70%. No rogue apps
2) loaded CPU Spy, the phone seemed to be sleeping normally
3) remove sd card
4) shut off wifi
5) factory reset (didn't stop the issues)
6) went into the stock recovery and wiped data and cache (I've since heard this may cause an issue in the stock build)
7) loaded a custom recovery (Agat)
8) loaded CM10 (this seems to have fixed the problem with it dying quickly)
And it just shut off out of no where. Is there something else I can try?
wburbage said:
Over the past couple weeks my sons phone started to have a couple issues. These are the first issues we've experienced since we got the phone when it was first released. The first two problems were that it started dying real fast and I mean in a couple hours with zero usage. Before the problem started we were getting 15-20 hours with moderate usage. The second issue was that at any point in time it would shut down and it would take a charger to be plugged in to restart it (even though it wasn't dying).
When this started it was completely stock. Since then here are the steps I've taken...
1) checked battery stats, Android OS was always on top at around 70%. No rogue apps
2) loaded CPU Spy, the phone seemed to be sleeping normally
3) remove sd card
4) shut off wifi
5) factory reset (didn't stop the issues)
6) went into the stock recovery and wiped data and cache (I've since heard this may cause an issue in the stock build)
7) loaded a custom recovery (Agat)
8) loaded CM10 (this seems to have fixed the problem with it dying quickly)
And it just shut off out of no where. Is there something else I can try?
Click to expand...
Click to collapse
Have you checked the battery. Take it out and place on flat surface and spin it if it spins get a new battery.
Sent from my SPH-D710 using Tapatalk 2
Lol, embarrassingly that's the one thing I haven't done.
Sent from my Nexus 7 using Tapatalk 2
Maybe I'm wrong but I read that he flashed Agats kernel then flashed CM 10. I believe you can't use a TW based Kernel on CM builds? That may cause serious problems.
Sent from my SPH-D710 using xda premium
He was having issues on stock. Then he loaded up custom roms.
But yeah check the battery that's what the quick dying might be.
Mines started dying even tho it said it had 70-80% battery left. Bought a new battery problem solved.
Sent from my SPH-D710 using xda app-developers app
BIGSAMDA1ST said:
Maybe I'm wrong but I read that he flashed Agats kernel then flashed CM 10. I believe you can't use a TW based Kernel on CM builds? That may cause serious problems.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I'm going to head out and pick up a new battery once the Sprint store open this morning. Then I'm planning on bringing it completely back to stock and hopefully that takes care of it.
My wife is threatening me that if we need to get him a new phone that she'll give him her iphone 4 and buy an iphone 5 for herself. I need to make sure I get this phone back up and running properly so that doesn't happen. lol
I went to the Sprint store this morning and he didn't even have to test the battery to know it's defective. I guess batteries get swollen at a certain point and from that point on it will hold less and less of a charge and start shutting down spontaneously as it gets worse. Needless to say I have another Samsung battery on order and will be getting this back to as stock as I can.
Thanks for your help and the headslap!
wburbage said:
I went to the Sprint store this morning and he didn't even have to test the battery to know it's defective. I guess batteries get swollen at a certain point and from that point on it will hold less and less of a charge and start shutting down spontaneously as it gets worse. Needless to say I have another Samsung battery on order and will be getting this back to as stock as I can.
Thanks for your help and the headslap!
Click to expand...
Click to collapse
You know you can hit the thanks button they are there for a reason
Sent from my SPH-D710 using Tapatalk 2

[Q] Battery Depleting Quickly

I have had my Note 8 for a couple of months and just recently I have been having battery problems. I restored the Note 8 to factory settings (just to be sure) and am still having the same problem.
It seems that when I watch videos or play any games the battery depletes extremely quickly e.g Its 80%, I start to play the game and within 3-5 minutes the battery is 30%. I play again and its 5% and the screen dims (which is also a pain in the ....) I realise that Games and Apps use a lot of power but surely not this much.
I have looked around for battery calibration instructions and apps but are a bit dubious to try them as I have read that you can deplete the battery totally and the device then wont charge.
Just wondered if anybody else has had the same problem.
Thanks.
My note has a great battery life. For this situation I would look in the battery menu for any apps not closing correctly thus sucking battery. Remember to dis activate GPS, Bluetooth and data when not using them. Check the screen brightness is 50% or less. Automatic brightness should be fine also.
here's a lot of info related to batteries. I'm sure you will find it usefull
http://batteryuniversity.com/
Don't waste time with calibration. Sounds like the battery ifs failing or dying, either way it's bad.
Sent from my SGH-T889 using Tapatalk 4
I usually have Bluetooth and GPS turned off and have the screen on Auto Brightness. I also restored to factory and the problem still persists.
One strange thing is that when I charge it from 10% it takes about 50 minutes to get to 100%. I thought that was a bit quick. The battery must be reporting the wrong charge to the OS. I wish they had user replaceable batteries in this thing although its probably not practical.
I will give Samsung a call. Cannot beleive it has happened now as I am off on holiday soon to the US and wanted to use it there.
Thanks.
chas0001 said:
I usually have Bluetooth and GPS turned off and have the screen on Auto Brightness. I also restored to factory and the problem still persists.
One strange thing is that when I charge it from 10% it takes about 50 minutes to get to 100%. I thought that was a bit quick. The battery must be reporting the wrong charge to the OS. I wish they had user replaceable batteries in this thing although its probably not practical.
I will give Samsung a call. Cannot beleive it has happened now as I am off on holiday soon to the US and wanted to use it there.
Thanks.
Click to expand...
Click to collapse
Hi, I've had the same issue. I sent the device for service under warranty and they could not find a fault. They only reflashed the firmware.
Its been working fine since I got it back. I updated to 4.2.2 and its working just fine.
Sent from my GT-N5100 using Tapatalk 4
batttery draining extremely fast
JCUK89 said:
Hi, I've had the same issue. I sent the device for service under warranty and they could not find a fault. They only reflashed the firmware.
Its been working fine since I got it back. I updated to 4.2.2 and its working just fine.
Sent from my GT-N5100 using Tapatalk 4
Click to expand...
Click to collapse
same with me chas0001, and JCUK89, my situation is actually identical to chas0001, but my device is like a mth old now, i received it on august 5th 2013,
so its basically been used for jus over a mth now. and i barely use it, maybe 3 hrs a day, most days less than 1 hr, constant use.
i dont kno, can anyone help. on xda developers. ??
I called Amazon.co.uk (where I bought it from) and they agreed to replace it for me. Its was definitely faulty and unusable. I kept reading about people with the similar problems and so eventually decided to not get a replacement but a refund.
Its a shame really. I really liked the device but I need something more reliable. I also don't care for Samsung with their constantly delayed OS updates. 4.1.2 for a 'flagship' device. Surely if they get rid of that Touchwiz crap they can release timely updates. You never know even my Note 2 may get an OS update this year!
Just went out and bought a Nexus 7 (2013). NOW...what to do with those 5 Galaxy Note 8 cases
jramna1 said:
same with me chas0001, and JCUK89, my situation is actually identical to chas0001, but my device is like a mth old now, i received it on august 5th 2013,
so its basically been used for jus over a mth now. and i barely use it, maybe 3 hrs a day, most days less than 1 hr, constant use.
i dont kno, can anyone help. on xda developers. ??
Click to expand...
Click to collapse
I would see of you can get it exchanged (assuming you still want to keep the device).

Note 7 Heating Up and Freezes

I recently observed that my Note 7 have heating up episodes and eventually freeze. I suspected beta apps but I did uninstall all of them. It kept heating up and freeze so I did a full system reset and installed about 2 to 3 apps and it started to heat and freeze again.
Lately I also observed that when I use the camera heavily the phone starts to heat up again and freeze.
My note 7 is due for replacement on October 15 and I still have to suffer these problems for 19 more days.
Any solution on what to do?
Yes, do what they suggested in the recall - power it off and do not use it.
Sent from my SM-N930T using Tapatalk
That's exactly what happened to me. I did replace it with Note 4 until new Note 7 arrives here ( Egypt ).
I think its the battery starting to fry chips .... solution - wait to exchange! My new one is perfect now for over 2 weeks.
FloydQue said:
I recently observed that my Note 7 have heating up episodes and eventually freeze. I suspected beta apps but I did uninstall all of them. It kept heating up and freeze so I did a full system reset and installed about 2 to 3 apps and it started to heat and freeze again.
Lately I also observed that when I use the camera heavily the phone starts to heat up again and freeze.
My note 7 is due for replacement on October 15 and I still have to suffer these problems for 19 more days.
Any solution on what to do?
Click to expand...
Click to collapse
I too have been having the problems you described, intermittently, freezing mid use, getting warm etc, but it has spells where it gets much much worse.
The phone wouldnt boot, wouldnt go into recovery, would partially boot then freeze, would not "hard reset" would not go into recovery, all intermittently.
I couldnt do a factory reset (which i thought might help) as although i managed to get to recovery (after about 5 tries) it couldnt read any of the memory, maybe this is whats causing the exynos phones to lock up, memory errors?
My phone booted about twenty minutes after the photo was taken, and im writing this post on the phone i was having issues with without doing a factory reset (because it didnt work when i tried) but itll be back sure as day, and ill be very frustrated. I hope my replacement doesnt do the same.
I'm using a new note 7 now and let's see how it will go. I'll update you. According to the store my note 7 fried a few capacitors so when it overheats, it freezes.
itsjustbilly said:
I too have been having the problems you described, intermittently, freezing mid use, getting warm etc, but it has spells where it gets much much worse.
The phone wouldnt boot, wouldnt go into recovery, would partially boot then freeze, would not "hard reset" would not go into recovery, all intermittently.
I couldnt do a factory reset (which i thought might help) as although i managed to get to recovery (after about 5 tries) it couldnt read any of the memory, maybe this is whats causing the exynos phones to lock up, memory errors?
My phone booted about twenty minutes after the photo was taken, and im writing this post on the phone i was having issues with without doing a factory reset (because it didnt work when i tried) but itll be back sure as day, and ill be very frustrated. I hope my replacement doesnt do the same.
Click to expand...
Click to collapse
You likely have failing memory on that board. I would replace that phone.
Sent from my HTC6545LVW using Tapatalk
Been using my v2 for 5 days now. Hasn't gotten anywhere near hot or supringly even warm. I think I got lucky on this one because it's running like a champ. Unless I'm using the phone wrong?
Sent from my SM-N930T using XDA-Developers mobile app

72% Battery usage over night without even touching my HTC10

I got my HTC 10 about 7 month ago and I was really happy with it until three or four days ago that I have no idea why my phone started to drain drastically even when I'm not using it at all.
I'm not a heavy user, I have never even installed a game.
I repeat, I was completely satisfied with the battery.
Most of days I used it for 2 days and still having 10 % remaining.
Until 3 or 4 days ago I noticed that my phone is draining way too much rapidly.
I did everything that I could think of but nothing got better.
Yesterday I reset factory the phone, and just installed less than 10 essential apps (I used to have more than 50 apps on my phone before this) and I have restricted their access to network.
Last night I fully charged it and shut everything off. No Wi-Fi, no data, no nothing. Even I turned on the power saving mode. When I got up in the morning the battery percentage was 28% while my phone used to use less than 5% during nights.
I checked battery usage details and the results were shocking:
Android OS 55%
Android system 24%
Phone idle 11%
Only 1 app had used the battery and it was:
Telegram 1%
What should I do?
This change hasn't been gradually so I'd say "okay my phone is used out and old! "
This change "just" happened. I have no idea why.
Please someone give me some advice.
socialgadfly said:
I got my HTC 10 about 7 month ago and I was really happy with it until three or four days ago that I have no idea why my phone started to drain drastically even when I'm not using it at all.
I'm not a heavy user, I have never even installed a game.
I repeat, I was completely satisfied with the battery.
Most of days I used it for 2 days and still having 10 % remaining.
Until 3 or 4 days ago I noticed that my phone is draining way too much rapidly.
I did everything that I could think of but nothing got better.
Yesterday I reset factory the phone, and just installed less than 10 essential apps (I used to have more than 50 apps on my phone before this) and I have restricted their access to network.
Last night I fully charged it and shut everything off. No Wi-Fi, no data, no nothing. Even I turned on the power saving mode. When I got up in the morning the battery percentage was 28% while my phone used to use less than 5% during nights.
I checked battery usage details and the results were shocking:
Android OS 55%
Android system 24%
Phone idle 11%
Only 1 app had used the battery and it was:
Telegram 1%
What should I do?
This change hasn't been gradually so I'd say "okay my phone is used out and old! "
This change "just" happened. I have no idea why.
Please someone give me some advice.
Click to expand...
Click to collapse
That doesn't sound right at all. I had a similar experience recently and sent it for repair, it's possible it's hardware related. Is quick charge working ?
Mine was apparently due to a corrupted OS which is odd as I did 2 factory resets and 3 ruu's prior to sending it back. It's fine now but I don't understand why the ruu didn't fix the corrupt OS.
I assumed mine was hardware related and possibly due to faulty usb port as quick charge didn't work consistently, but apparently not. Sorry to not be much help but you could try an ruu which would be more thorough than a reset ( it's quite straightforward if you find the right one for your device )
timbohobbs said:
That doesn't sound right at all. I had a similar experience recently and sent it for repair, it's possible it's hardware related. Is quick charge working ?
Mine was apparently due to a corrupted OS which is odd as I did 2 factory resets and 3 ruu's prior to sending it back. It's fine now but I don't understand why the ruu didn't fix the corrupt OS.
I assumed mine was hardware related and possibly due to faulty usb port as quick charge didn't work consistently, but apparently not. Sorry to not be much help but you could try an ruu which would be more thorough than a reset ( it's quite straightforward if you find the right one for your device )
Click to expand...
Click to collapse
Thank you for your reply.
The strangest of all is that everything JUST happened !
I mean no gradual change !
I love HTC but I'm deeply disappointed right now.
Have you tried factory reset ? If your phone is in warranty visit a nearby service center and if your phone is rooted install BBS and post dumpfile.
rajkatiyar07 said:
Have you tried factory reset ? If your phone is in warranty visit a nearby service center and if your phone is rooted install BBS and post dumpfile.
Click to expand...
Click to collapse
In his OP he says he did a factory reset.
-----
I would download accubattery app and see where your battery is at. I bought my device when it came out and I'm down to 81% unfortunately now.
Are you rooted, S-OFF or anything like that?
I would run a full wipe RUU
andybones said:
In his OP he says he did a factory reset.
-----
I would download accubattery app and see where your battery is at. I bought my device when it came out and I'm down to 81% unfortunately now.
Are you rooted, S-OFF or anything like that?
I would run a full wipe RUU
Click to expand...
Click to collapse
Gsam would most likely be the better option to see what exactly is the thing causing the battery drain
bilibox said:
Gsam would most likely be the better option to see what exactly is the thing causing the battery drain
Click to expand...
Click to collapse
Better?
Who's to say.
No reason both can't be used.
OP does say "I checked battery usage details and the results were shocking:
Android OS 55%
Android system 24%
Phone idle 11%
Only 1 app had used the battery and it was:
Telegram 1%"
Which is why I suggest to see the battery health.

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