Develop Bugs

[Q] Faulty screen!

I have few days old HTC One X White and yesterday i noticed weird scars in screen.
Picture is attached to this message!
I haven't dropped my phone or it hasn't hit to anywhere.
Does anyone else have same kind of problems?
Sorry for my bad english!

janneh1985 said:
I have few days old HTC One X White and yesterday i noticed weird scars in screen.
Picture is attached to this message!
I haven't dropped my phone or it hasn't hit to anywhere.
Does anyone else have same kind of problems?
Sorry for my bad english!
Click to expand...
Click to collapse
did you let it overheat?

hamdir said:
did you let it overheat?
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Click to collapse
Should it be able to overheat?

hamdir said:
did you let it overheat?
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Click to collapse
I don't know if i let it overheat.
I played games while charging the phone.
Maybe it overheated, because it got pretty hot.
Did i make something wrong?
I think it's design flaw if it can overheat in normal condition.

janneh1985 said:
I don't know if i let it overheat.
I played games while charging the phone.
Maybe it overheated, because it got pretty hot.
Did i make something wrong?
I think it's design flaw if it can overheat in normal condition.
Click to expand...
Click to collapse
Now i got phone replaced because of design flaw in the screen.
New looks ok atleast now.

janneh1985 said:
Now i got phone replaced because of design flaw in the screen.
New looks ok atleast now.
Click to expand...
Click to collapse
New phone has new problem.
In about 1 cm from left side of the screen there is 1 cm wide not working area in digitizer. Not working area goes from botton to top.
I think i gonna throw this ****ty phone to trash can...

janneh1985 said:
New phone has new problem.
In about 1 cm from left side of the screen there is 1 cm wide not working area in digitizer. Not working area goes from botton to top.
I think i gonna throw this ****ty phone to trash can...
Click to expand...
Click to collapse
Today i got my third HTC One X phone and so far so good.

janneh1985 said:
Today i got my third HTC One X phone and so far so good.
Click to expand...
Click to collapse
OMG you must be a realy unlucky guy seriously.I played ShadowGun for like....3 or 4 hours straight while charging of course and i haven't sense any overheeting issues.Only the bottom and the top of the phone were a bit hot but that is because i keep my hands there,other than that,no problem

jeyml said:
OMG you must be a realy unlucky guy seriously.I played ShadowGun for like....3 or 4 hours straight while charging of course and i haven't sense any overheeting issues.Only the bottom and the top of the phone were a bit hot but that is because i keep my hands there,other than that,no problem
Click to expand...
Click to collapse
I know that, this is my fifth HTC phone (also third One X) and first to have problems.
So maybe thats why i got two broken phones

janneh1985 said:
I know that, this is my fifth HTC phone (also third One X) and first to have problems.
So maybe thats why i got two broken phones
Click to expand...
Click to collapse
I'm going to be getting my 6th and 7th hox tomorrow
Sent from my HTC One X using XDA

I had the EXACT same issue on mine just not as extreme as that, am waiting for my new one now.

[Q] Can they keep me on the contract with faulty phone??

Hi,
On the 5th of April I signed a 24-months contract with Three and got a HOX with it.
I've got this package from a Three Store (sadly....).
From day one I had coverage problem at home (and only around my block) serious enough for them to give me a free 28-days while they try to fix the situation in my area (central London, by the way).
Also, yesterday I heard/read that Three, very professionally, will just skip this 1.28 OTA upgrade (which could have improved the situation with my coverage problem).
As if this was not enough, I was reading about this "screen flex" problem that most of white HOXs have and how HTC said they will replace all these faulty handset.
Sure enough, my handset had this problem, so I went today at the store and asked for replacement; they had 4 models in store and ALL of them were more or less flawed!!!
I asked them what I should do and they said they would order new stock...
At this point I asked them, if also with the new batch of phones this problem persisted, if I could brake the contract and return the phone: the guy said "it cannot be done. The contract cannot be broken in any case". All I could do was take the black model.....
Now, I moved in the UK recently and I don't know exactly how these kind of disputes are handled in this country, but do you think this is normal?
I am having the worst service ever, several difficulties and the phone they sold me is faulty (not unusable, but HTC officially admitted it's a fault): can they really just say "We won't terminate your contract."??
In Italy in this case I would appeal to some kind of "Consumer agency" to ask for help, but here I don't know how to move.....
What do you suggest??
Should I just wait for the new batch of phones to arrive? What if that doesn't work either??
Thank you very much....
p.s. Too bad I discovered too late that the worst thing I could have done was buying the phone from a store and not online....I couldn't imagine that would have made any difference....

Unfirtunately contract cant be broken wen ure talking about screen fkex u dont just meanpressing the edge and gettin a rainbow effect do u? Because that isnt really a flaw
Sent from my HTC One X using XDA

snowwhite007 said:
Unfirtunately contract cant be broken wen ure talking about screen fkex u dont just meanpressing the edge and gettin a rainbow effect do u? Because that isnt really a flaw
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I am in fact talking about that issue, yes....
But if HTC admits it is a build flaw and they are ready to replace the handset (which is my understanding it's how things are), shouldn't that mean I can have a replacement or, if the problem doesn't get solved, a refund??
After all, this issue affects only white HOXs and on a per-handset basis...this looks like a build problem IMHO...

emmedema said:
I am in fact talking about that issue, yes....
But if HTC admits it is a build flaw and they are ready to replace the handset (which is my understanding it's how things are), shouldn't that mean I can have a replacement or, if the problem doesn't get solved, a refund??
After all, this issue affects only white HOXs and on a per-handset basis...this looks like a build problem IMHO...
Click to expand...
Click to collapse
The UK Sale of Goods act will protect you if you can prove that the item isn't fit for purpose. I doubt the flex will be a basis to use it though
http://whatconsumer.co.uk/the-sale-of-goods-act/
This might help you too....
http://www.direct.gov.uk/en/Governm...merrightswhenbuyinggoodsandservices/DG_182935

The actual.screen flex that Htc is refering to is some units shipped with permanent rainbow spots every device will have them iff pressed blackberrys is an example aswell i think forums have blown this out of proportion.who is actually going to press the sides of there screen?
Sent from my HTC One X using XDA

What snowwhite007 said.
The way LCDs are designed means that if you apply pressure then you'll get distortion. It isn't a flaw in the screen or the phone. You need to push much harder than you would during normal operation for it to happen.

I understand....
Ok, well, I never said it would make my phone unusable...I was just worried that the screen would be weaker because of this issue....
However, we'll se how it goes in time!
Thanks for you answers

Three say that they are working on a newer than 1.28 version and will be released in May. (personally, I think its flannel, it really is the 1.28 version we have seen here but with their crap on it and are calling it something different to cover up the delay in getting it out. Call me cynical if you like, lol)
Anyway, the 1.28 will fix the connection problems, at least it has done on most peoples handsets that post on here.
Steve

Tomo1971 said:
Three say that they are working on a newer than 1.28 version and will be released in May. (personally, I think its flannel, it really is the 1.28 version we have seen here but with their crap on it and are calling it something different to cover up the delay in getting it out. Call me cynical if you like, lol)
Click to expand...
Click to collapse
At least they've said they're doing something. Orange have said nothing. :|

Tbh I can't see why people are considering the flex thing as an issue, like said above, try do that on any LCD tv, or monitor or LCD phone screen, it all does it, but would you return your tv because of that? No because that is how it is. My dhd did that when pushing stupidly hard on the screen, same as the one x, this is in no way a design flaw! It's people abusing their devices imo.
Sent from my HTC One X using XDA

lawrence750 said:
Tbh I can't see why people are considering the flex thing as an issue, like said above, try do that on any LCD tv, or monitor or LCD phone screen, it all does it, but would you return your tv because of that? No because that is how it is. My dhd did that when pushing stupidly hard on the screen, same as the one x, this is in no way a design flaw! It's people abusing their devices imo.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Apart from the "pressing screen for rainbow effect", are you guys having the same problem as me, wherein I can actually press the whole screen on the left hand side and the screen physically moves. It clicks in and out of the phone, as if to suggest its not fitted properly. Is this the same fault you guys have? I'm getting my 4th replacement tonight, really pissed off at the moment

winwiz said:
Apart from the "pressing screen for rainbow effect", are you guys having the same problem as me, wherein I can actually press the whole screen on the left hand side and the screen physically moves. It clicks in and out of the phone, as if to suggest its not fitted properly. Is this the same fault you guys have? I'm getting my 4th replacement tonight, really pissed off at the moment
Click to expand...
Click to collapse
Thats not normal. My screen doesn't move at all. It does sound like your screen wasn't fitted properly and it isn't clipping into the latches properly.

Tiersten said:
Thats not normal. My screen doesn't move at all. It does sound like your screen wasn't fitted properly and it isn't clipping into the latches properly.
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Click to collapse
I got a reconditioned unit from Orange
silly buggers sent me out one that someone didn't recondition properly!

One X artefacts on screen.

Hello
Shortly:
I send my phone to service. When it back i have seen that get repleced motherboard. It was good because my problem finally get fixed. After few days when i was playing game i get jumping screen every thing get moved it was unplay able. When i get back to homescreen it took for 3 sec to place dock bar widget on place (they were moved randomly) then i have seen a green/red dots randomly placed on my screen. I tryed to run other game but it was unplayable. Everything was jumping moving etc. I get scared and found on yt same problem, some one said thats motherboard problem. So restarted my phone and now it seems all works good. But i'm disappointed because its new motherboard. My varianty ends up in few months (if its for 12 months) and dont know what to do? If i send it back to service then they will tell me that everything is okey. How i can test my motherboard or prove them that there is prooboem with my phone? Any one got idea? Please help me, i soo angry!
https://www.google.com/search?q=one...w=360&bih=615&dpr=2#biv=i|0;d|gsaduyY3XtNmmM:
I get something like this but in game.
Thanks
Sent from my HTC One X using xda app-developers app

hightrancer said:
Hello
Shortly:
I send my phone to service. When it back i have seen that get repleced motherboard. It was good because my problem finally get fixed. After few days when i was playing game i get jumping screen every thing get moved it was unplay able. When i get back to homescreen it took for 3 sec to place dock bar widget on place (they were moved randomly) then i have seen a green/red dots randomly placed on my screen. I tryed to run other game but it was unplayable. Everything was jumping moving etc. I get scared and found on yt same problem, some one said thats motherboard problem. So restarted my phone and now it seems all works good. But i'm disappointed because its new motherboard. My varianty ends up in few months (if its for 12 months) and dont know what to do? If i send it back to service then they will tell me that everything is okey. How i can test my motherboard or prove them that there is prooboem with my phone? Any one got idea? Please help me, i soo angry!
https://www.google.com/search?q=one...w=360&bih=615&dpr=2#biv=i|0;d|gsaduyY3XtNmmM:
I get something like this but in game.
Thanks
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Push the phone with finger on the back side near right down to the main camera and look in screen what will happend. Your problem is BSD

Every thing works good or I'm doing it wrong
Sent from my HTC One X using xda app-developers app

Thant said:
Push the phone with finger on the back side near right down to the main camera and look in screen what will happend. Your problem is BFD
Click to expand...
Click to collapse
I pushed the phone with finger on the back side and artefacts are appearing.
But BFD? What it is ?

perce_ption said:
I pushed the phone with finger on the back side and artefacts are appearing.
But BFD? What it is ?
Click to expand...
Click to collapse
Sorry it is my mistake is BSD. Black Screen of Dead. With the time will be worst to this moment the only fix where I know is change mainboard or whole phone. Sorry for the bad news.

Vibrate not working properly

My phone has developed a problem with vibrate.
I get no vibration from it at all. However, if I install an app that produces a constant vibration and set it off, nothing happens unless I smack the phone into my hand, at which point it will vibrate very weakly and gradually decrease in intensity over the course of about 3 seconds at which point it stops entirely again. Feels like how it would if the battery was dying.
Is this a duff motor or is there something else that I can check? The phone is about as hacked as they come so I don't really have a leg to stand on warranty-wise (bootloader was done thru htcdev) so it's looking like I'm gonna have to get the spudger out

dazultra2000 said:
My phone has developed a problem with vibrate.
I get no vibration from it at all. However, if I install an app that produces a constant vibration and set it off, nothing happens unless I smack the phone into my hand, at which point it will vibrate very weakly and gradually decrease in intensity over the course of about 3 seconds at which point it stops entirely again. Feels like how it would if the battery was dying.
Is this a duff motor or is there something else that I can check? The phone is about as hacked as they come so I don't really have a leg to stand on warranty-wise (bootloader was done thru htcdev) so it's looking like I'm gonna have to get the spudger out
Click to expand...
Click to collapse
Run the HTC Function Test and check if it runs in there.
*#*#3424#*#* Vibrator Test should be at the right(bottom of list)

Sorry I probably should have mentioned that I try that. Similar results. If I run it, nothing happens. If I run it and simultaneously smack the phone with my hand, I get a very short, weak burst of vibration.

dazultra2000 said:
Sorry I probably should have mentioned that I try that. Similar results. If I run it, nothing happens. If I run it and simultaneously smack the phone with my hand, I get a very short, weak burst of vibration.
Click to expand...
Click to collapse
Yeah then it's probably a hardware issue Thought that maybe if it ran in there then we could look towards settings etc but if it doesn't run in there either then it must be hardware related.

I just had to send my device to HTC to get it fixed for this exact same reason.
Since I'm S-OFF, I just masked my HBOOT to appear S-ON and they fixed it no problem.

Captain_Throwback said:
I just had to send my device to HTC to get it fixed for this exact same reason.
Since I'm S-OFF, I just masked my HBOOT to appear S-ON and they fixed it no problem.
Click to expand...
Click to collapse
Seems like it might be a common problem. There's even a video on Youtube that shows steps on how to get to the little motor :cyclops:
http://www.youtube.com/watch?v=jPrLOkWmJeU

Quite a few postson this very forum about vibration problems, in fact....

i had the same problem..
my smartphone has been without vibration for 3 weeks.
I installed "vibrate plus" for try the vibration but not working or sometimes vibrated at very very low intensity.
I installed z-test device to test if it was a hardware problem but the engine vibration was ok.
one day, "playing" with no frills cpu control, I changed the processor frequency at start increasing it.
From that day he returned to work perfectly.
Try to do a test by increasing the frequencies of processors, maybe back to work as well for you.
I hope that my was not just luck, and help you.
Let me know.
PS.
changing the frequency of the processor, I also fix the bug sound.

Weirdly, without doing anything whatsoever, it's started working again today. I even bought a new motor and tools to do it myself, but it's working great today! Weird
Sent from my HTC One_M8 using Tapatalk

dazultra2000 said:
Weirdly, without doing anything whatsoever, it's started working again today. I even bought a new motor and tools to do it myself, but it's working great today! Weird
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
oddly mine just died today too after i was texting the vibration felt weaker and than it just kind of went away i don't want to open up my phone either to replace the motor so i guess im SOL.

Mine is still working after the trouble I had. Maybe try what sheva7 suggested as that might kick it into life...otherwise try and sit it out for a bit and maybe it will magically start working again like mine did...

dazultra2000 said:
Mine is still working after the trouble I had. Maybe try what sheva7 suggested as that might kick it into life...otherwise try and sit it out for a bit and maybe it will magically start working again like mine did...
Click to expand...
Click to collapse
about how long did it die than you had to wait for it to magically come back?

Somewhere between 1 and 2 weeks I'd say. I didn't notice it straight away, and then I ordered parts which took a few days to arrive, and then a couple of days later it started working again
Sent from my HTC One_M8 using Tapatalk

Mine stopped working the 25th of November.
Today, just a few minutes ago, it randomly buzzed for the first time since then. I tried making it happen again and it was not repeatable, so I guess it was just a death rattle. I had a brief glimmer of hope, though....

this is very strange isn't it! Mine Is also doing this, seems to be after installing lollipop, even bought a new motor and replaced and still doesnt work! Im hoping it will kick back in to life at some point!

Mines gone and stopped working again. So frustrated. Again, if I whack it it works for a couple of seconds really weakly. I've always had HTC phones but after the camera lens and vibrate issues I honestly can't wait til I can get rid of this thing
Sent from my HTC One_M8 using Tapatalk

Rattling Vibration?

Is anybody else experiencing a loud, rattling sound from the vibrator? It sounds like the motor is loose or something. Not sure if I should RMA or not.
Sent from my Pixel XL using Tapatalk

Cheater912 said:
Is anybody else experiencing a loud, rattling sound from the vibrator? It sounds like the motor is loose or something. Not sure if I should RMA or not.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
I saw another person had posted a nightmare story about this issue yes. Support gave him the run around by having him take it to a certified cell phone repair spot and they said the same thing as him that something wasn't right with it. That it was an obvious hardware failure. Then support through google if I remember correctly, gave him more slack about the issue... I don't have this issue thank god but I've seen people with the issue on here yes.
Found the post.
http://forum.xda-developers.com/pixel-xl/how-to/pitiful-google-support-experience-t3500246

thewebsiteisdown said:
I saw another person had posted a nightmare story about this issue yes. Support gave him the run around by having him take it to a certified cell phone repair spot and they said the same thing as him that something wasn't right with it. That it was an obvious hardware failure. Then support through google if I remember correctly, gave him more slack about the issue... I don't have this issue thank god but I've seen people with the issue on here yes.
Found the post.
http://forum.xda-developers.com/pixel-xl/how-to/pitiful-google-support-experience-t3500246
Click to expand...
Click to collapse
Do you think I can get it replaced at Best Buy? I bought it there last night. I would imagine they have to?
Thanks for the info
Sent from my Pixel XL using Tapatalk

Cheater912 said:
Do you think I can get it replaced at Best Buy? I bought it there last night. I would imagine they have to?
Thanks for the info
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
They have a good return policy, I believe thirty days from receipt . I'd get it replaced right away, sounds like you have a defective one yes. I'd also make sure that it sounds right in front of them with the new one too though if I was you.

I had an HTC 10 have this very same issue and Sprint tech immediately deemed it defective and gave me a new one.
Sent from my Pixel XL using Tapatalk

The best buy I bought it from wasn't accepting returns or exchanges on black Friday weekend, but I found one that did. I still hear the noise on the new phone, but it's completely bearable. I'm glad I bought it from a physical store (don't care about the bootloader). Thanks for the info guys
Sent from my Pixel XL using Tapatalk

Mine doesn't rattle, but it almost sounds like a buzzer.

This is happening on mine, it's super loud and annoying. I loved the phone up until this issue. Just contacted Google and they told me to basically break the phone completely or kick rocks, extremely upset.

Mine gives a weird crackling sound sometimes when on vibrate. The strange thing is that it sounds like it's coming from the speaker and not the vibration motor. Sounds like the sound crackling issue but mine happens on vibrate!

Low023 said:
This is happening on mine, it's super loud and annoying. I loved the phone up until this issue. Just contacted Google and they told me to basically break the phone completely or kick rocks, extremely upset.
Click to expand...
Click to collapse
That doesn't really make sense. You should obv chat them back. Do the proper troubleshooting. Factory reset and set up as completely new. If it still happens it's a hardware issue (most likely is) and they will absolutely replace it..

aholeinthewor1d said:
That doesn't really make sense. You should obv chat them back. Do the proper troubleshooting. Factory reset and set up as completely new. If it still happens it's a hardware issue (most likely is) and they will absolutely replace it..
Click to expand...
Click to collapse
I plan on calling them once a week until I get a new phone. It's not a software issue at all. The little vibration motor is unattached from it's mount point and it rattles against the chassis.
As it sits now, the only thing I could do is simply open the Pixel XL and reattach the motor with an adhesive. This is the worst part really, If I where to open it and fix it, my payed warranty through the Google store would be settled. If I where to "break" the phone I would use the warranty to provide the replacement. All this to get a phone that is not embarrassing when you get notifications because of a manufacturer defect.
So I'm stuck until they recognise it for what it is, a manufacturing defect. Just a quick Google search turns up many YouTube videos of people being effected by this awful sound. Try it yourself Google "Pixel vibration rattle" and sort by videos. This many in just a few months might indicate a wide spread problem, rattle gate if you will.
Even worse, on Android 7.1.1 there is no global vibrate toggle, you have to change the apps individual notification setting and the option is to just turn off notifications rather than a vibration toggle. Extremely inconvenient when it's as loud as it is. Oh and the vibration feeling is weak so it's like a horrible notification tone lol.
/rant over.
Still love you Google, this is just not the way I would have expected dealing with this issue outright.