Android is updating - One (M9) Q&A, Help & Troubleshooting

Anyone else's M9 giving you the android is updating screen every time you reboot? It is not a long process and it does not show that it is updating any apps like a conventional firmware update but I still get that message for a few seconds each reboot.

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[Q] Cant get rid of "Phone: HBPCG" popup

So last night I flashed dottat's RUU (http://forum.xda-developers.com/ver...nt/ruu-vzw-kitkat4-4-3-sense-6-s-off-t2867643) to update my phone to 4.4.3 stock. Usually when I run the stock rom, I try to get rid of all the verizon bloat garbage using root app delete and root browser. Maybe this time I got a little overzealous, because I most recently deleted two system apps: verizon location app, and the verizon cloud sync app. Before I did this, everything seemed to run fine. But after getting rid of those two, everything went haywire. Every few seconds my phone app would crash and it would give me the message that "unfortunately, com.android.phone has crashed"and the display kept flickering on and off. Also, I keep getting a poppup for an app called Phone: HBPCG Current Country" telling me I have not input my country, and asks me to select one from a blank list. After trying a few things, I went into TWRP to wipe the cache and dalvik. Fortunately, that seems to have cleared up the com.phone process from crashing every 10 seconds or so. But I still keep getting asked to select a country from "HBPCG Current Country". Has anybody experienced this or does anybody know how to stop it, maybe by deleting another service? I can't remember ever seeing a "verizon location reporting" app in 4.4.2 so I figured it was more garbage that verizon added to the ROM as needless bloat, and didn't think it would affect other phone services.
Thanks for any help on this, it's really irritating me. If I can't get it resolved I figure I might have the run the RUU again.
I should probably also mention that after wiping the caches, I got the "android is upgrading" bit when I rebooted and it said it was optimizing 67 apps. I'm not sure what that was for since I didn't flash any updates or anything, but I figure maybe recaching some system info since I ripped out so much system bloatware?
Now that santod released stock 4.4.3 debloated you should just flash that ROM instead. Sounds like less of a headache to just completely wipe and go from there.
BranC85 said:
So last night I flashed dottat's RUU (http://forum.xda-developers.com/ver...nt/ruu-vzw-kitkat4-4-3-sense-6-s-off-t2867643) to update my phone to 4.4.3 stock. Usually when I run the stock rom, I try to get rid of all the verizon bloat garbage using root app delete and root browser. Maybe this time I got a little overzealous, because I most recently deleted two system apps: verizon location app, and the verizon cloud sync app. Before I did this, everything seemed to run fine. But after getting rid of those two, everything went haywire. Every few seconds my phone app would crash and it would give me the message that "unfortunately, com.android.phone has crashed"and the display kept flickering on and off. Also, I keep getting a poppup for an app called Phone: HBPCG Current Country" telling me I have not input my country, and asks me to select one from a blank list. After trying a few things, I went into TWRP to wipe the cache and dalvik. Fortunately, that seems to have cleared up the com.phone process from crashing every 10 seconds or so. But I still keep getting asked to select a country from "HBPCG Current Country". Has anybody experienced this or does anybody know how to stop it, maybe by deleting another service? I can't remember ever seeing a "verizon location reporting" app in 4.4.2 so I figured it was more garbage that verizon added to the ROM as needless bloat, and didn't think it would affect other phone services.
Thanks for any help on this, it's really irritating me. If I can't get it resolved I figure I might have the run the RUU again.
Click to expand...
Click to collapse
Verizon Location WAS in fact in 4.4.2, and many services of the phone depend on it and won't function without it…

Unfortunately the process com.samsung.syncservice has stopped...

This is just documenting a question and solution to a problem that took me a long time and a lot of searching to find. My two sons are earch running a Samsung Galaxy S3 with rooted stock ROMs pretty much since the phones were purchased. Out of the blue and just with this latest NJ2 update, one of their phones never received the OTA and would instead get the following error message: "Unfortunately the process com.samsung.syncservice has stopped". This would appear again when I would try to Update Firmware, Update Samsung Software, Update Profile, and Update PRL. After receiving the error, when I would reboot the phone I could update the PRL and Profile, but if I tried to update Samsung software or update firmware, the message would appear again.
Turns out that the solution was just to clear data/cache on the SyncMLSvc app via Application Manager, and then reboot the phone. Now all is well. Hope this helps someone else, and makes the solution a lot easier to find than it was for me.

Can't download update for moto 360 1rst gen

Hi everyone !
First time posting on xda forums.
I bought on Friday a moto 360 1rst gen. I tryed to update it, but i have some errors messages.
Occasionally I got a notification that says "Can not download the update. The space is not sufficient to download the system update"
When I go into the settings to start the update manually, another message appears "insufficient space".
I rebooted several times the watch and uninstalled the application android wear (I also tested with an older version).
I tried this on my main phone (Note 4) and another (xperia z1 compact) but the notification and error message always appear.
When I put the watch in charge and remove it another message appears "Charge your watch to receive update MEC231". I put the watch in charge and I see the android wear application downloading something in the data options. When the watch is charged to 100% I remove it from the base to start the update but the same message appears that says charge your watch althought the watch is at 100%. I left the watch an afternoon and an evening on the base, when I removed it the message "insufficient space" appeared again in the update options.
I do not know what to do repair the problem. Could you help me please ?
OS version is 4.4.w.2, android wear 1..0.1.1526154 and google play services 8..4.89
Sorry for my english :silly:
Same things for me...
Moto 360 G1 with 2 days of life.
Same FW and Android Wear versions.
I've also tried to install an old version of Android Wear but no way to let him download the firmware.
I've also tried with an old Smartphone with 0 app (so it doesn't sync)...Same Thing
I've reset him contless times but no way.
Any suggestion is appreciated
Try updating by following this procedure:
http://forum.xda-developers.com/mot...1-1-update-t3139099/post63853874#post63853874
Hi thanks for replying =)
I already done this procedure on two different phones but doesn't work :/
But to besure, when it says "delete the lastest version of Android Wear on your phone", that means uninstal android wear from the phone ?
Zechiel said:
Hi thanks for replying =)
I already done this procedure on two different phones but doesn't work :/
But to besure, when it says "delete the lastest version of Android Wear on your phone", that means uninstal android wear from the phone ?
Click to expand...
Click to collapse
Yes, delete the latest Wear app on phone and install older one from apkmirror.
Ok thanks^^
But that's what i've done but doesn't work.
I think i should return the watch to see what's happening.
Thanks a lot for help :good:
Think I'm on the same boat.. I tried this procedure last night a couple times with different phones and didn't seem to get it to work just keep getting the same msgs and notification saying couldn't download update not enough space. Just brought the watch last week brand new..
I've also tried different things but the problem persist.
I've also tried with a smartphone with Android 5.1 and an old Android Wear Apps (June 2015 1.1.1.....) but nothing.
Reading this post https://plus.google.com/communities...9/stream/b5bc95e0-4396-4569-b121-d88ff15986fb seems that Motorola know the issue and in few days will resolve the problem.
Not so good for a Watch with 2 days of life...
So maybe the problem will get fixed? It's annoying... I dont think I even experienced all the watches features
I think so, we just have to wait a few days...
Okay thanks for information
Hope they will fix it.
I've unpaired and reset my watch. Repaired. Now it's going to download the update.
Inexplicable... Or maybe Motorola has worked hard...
Ok i'll try the same.
Edit : Yeah it's working !!!! thx Dimoz =)
Edit 2 : I talked too fast, now i have "[public] full ota to LCA44b" error message.
Do not feel bad. I have factory reset my watch 3 times, each time, the watch will download the new update. Be at 100% battery, yet still tell me either an error has occurred or charge watch before installing (again it is at 100%). At this point, I will wait
Mine is in its box while I contemplated to return it or not so when I get home I am going to give this another try
I charged it fully and went into settings and update. And it updated. It updated to android 5.1.1 is that the most up-to-date?
Same for me, finally get updated to 5.1.1 :laugh:
The latest version is 6.
I'm waiting for this update.
Mine has first update to 5.1.1.
Then i've reset the device. paired and already checked for update (always under charge) and it has found the 6.0.1 update.
Update and reset. Current version 6.0.1 build MEC23I
Now, actually, is an usable smartwatch!
I will give it a chance
Same it worked out. Im very surprised but they seem to have fixed the issue for sure.

Smart Notice update not updating

Hello, i just got the smart notice update and installed via sw update up. The phone reboots but later on it comes to the same status!(when i go to sw update keeps saying conyinue with sw update. The situation never ends. I have tried removing smart notice but i cannot find the app i the uninstaller app.
I am running android 6 on rooted device.
Any help will be very welcomed
Thanks in advance

Question Update to Android 12 fails at 25% each time

I have an unlocked Fold 3, purchased directly from Samsung. When I try to do the OTA update to Android 12, after the reboot into the updater (the robot screen), it fails every time at 25% and then reboots back into 11. I have verified Google play services are up to dare.
Anyone have an idea other than doing a factory reset and then trying?
TechnoLawyer said:
I have an unlocked Fold 3, purchased directly from Samsung. When I try to do the OTA update to Android 12, after the reboot into the updater (the robot screen), it fails every time at 25% and then reboots back into 11. I have verified Google play services are up to dare.
Anyone have an idea other than doing a factory reset and then trying?
Click to expand...
Click to collapse
Are you taking an OTA update that was pushed to your phone? Or are you trying to manually update it?
If it's the OTA, use Odin to do a fresh install. You will likely end up losing stuff but that makes it a clean install. Backup everything, screen shots for things you can't just backup, and you should be back in the saddle.
There's not much else you can do via OTA. Even Sammy will suggest a reset, but they aren't much help anyway.
Try using Samsung smart switch through a pc. Connect your phone to pc and there you can select update and it shall update your phone. Hopefully this will pass without issue.
Samsung Smart Switch
Samsung Smart Switch seamlessly transfers contacts, photos, music, videos, messages, notes, calendars and more to virtually any Samsung Galaxy device.
www.samsung.com

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