Unfortunately the process com.samsung.syncservice has stopped... - Sprint Samsung Galaxy S III

This is just documenting a question and solution to a problem that took me a long time and a lot of searching to find. My two sons are earch running a Samsung Galaxy S3 with rooted stock ROMs pretty much since the phones were purchased. Out of the blue and just with this latest NJ2 update, one of their phones never received the OTA and would instead get the following error message: "Unfortunately the process com.samsung.syncservice has stopped". This would appear again when I would try to Update Firmware, Update Samsung Software, Update Profile, and Update PRL. After receiving the error, when I would reboot the phone I could update the PRL and Profile, but if I tried to update Samsung software or update firmware, the message would appear again.
Turns out that the solution was just to clear data/cache on the SyncMLSvc app via Application Manager, and then reboot the phone. Now all is well. Hope this helps someone else, and makes the solution a lot easier to find than it was for me.

Related

Broken firmware update

I plugged my phone into samsung Kies about a week ago and it said there was a firmware update. I updated the firmware and the phone has been broken since :/ I cant use apps like the google play store.. the majority of my apps will give me a message "___ has unexpectedly stopped".
I went to the AT&T store and they said a few others were having the same problem. They suggested a factory reset.. Thats going to be my last option.
Im wondering what the XDA community has encountered? Some advice on what to do?
Can I roll back the update?

[Q] Help to Disable "Software Update Is Available" Message

I have an LG Optimus G Pro (E980). It is rooted and Lokified. However, I am still running a debloated Stock ATT ROM. 4.1.2. Yesterday, AT&T began pushing an Update to my current Value Pack Build, with the message "Software Update is Available". with a request to select the push message to begin the update. Of course, accepting this update will result in my having to use LGFlashtools to reinstall the ATT .TOT file.
I have tried to find the [sys]elements that would kill this message, as accepting it is, ultimately inevitable. A slip of the hand and I am in for a few hours of rebuilding. I have frozen a couple of likely candidates (com.lge-fota something) and com.lge.permission something). While they have not proven to be needed for any of the uses of my phone, neither have they stopped the push message.
Does anyone know what might block this "Update is available" push message?
notifyme said:
I have an LG Optimus G Pro (E980). It is rooted and Lokified. However, I am still running a debloated Stock ATT ROM. 4.1.2. Yesterday, AT&T began pushing an Update to my current Value Pack Build, with the message "Software Update is Available". with a request to select the push message to begin the update. Of course, accepting this update will result in my having to use LGFlashtools to reinstall the ATT .TOT file.
I have tried to find the [sys]elements that would kill this message, as accepting it is, ultimately inevitable. A slip of the hand and I am in for a few hours of rebuilding. I have frozen a couple of likely candidates (com.lge-fota something) and com.lge.permission something). While they have not proven to be needed for any of the uses of my phone, neither have they stopped the push message.
Does anyone know what might block this "Update is available" push message?
Click to expand...
Click to collapse
Just freeze LGApduService 1.0. You're welcome.
jreed3786 said:
Just freeze LGApduService 1.0. You're welcome.
Click to expand...
Click to collapse
Thanks. In my case turned out to be dmclient.receiver. Could be the difference in builds. I see you have E98010P. I am still on E98010K and P was what I was trying to stop...
notifyme said:
Thanks. In my case turned out to be dmclient.receiver. Could be the difference in builds. I see you have E98010P. I am still on E98010K and P was what I was trying to stop...
Click to expand...
Click to collapse
I was WRONG. Apparently it was just freezing SoftwareUpdate 4.1.0. Or maybe both combined. Not sure, buddy! I just did the one I told you and STILL got update notification. When I froze SoftwareUpdate 4.1.0, it didn't come back.

[Q] Cant get rid of "Phone: HBPCG" popup

So last night I flashed dottat's RUU (http://forum.xda-developers.com/ver...nt/ruu-vzw-kitkat4-4-3-sense-6-s-off-t2867643) to update my phone to 4.4.3 stock. Usually when I run the stock rom, I try to get rid of all the verizon bloat garbage using root app delete and root browser. Maybe this time I got a little overzealous, because I most recently deleted two system apps: verizon location app, and the verizon cloud sync app. Before I did this, everything seemed to run fine. But after getting rid of those two, everything went haywire. Every few seconds my phone app would crash and it would give me the message that "unfortunately, com.android.phone has crashed"and the display kept flickering on and off. Also, I keep getting a poppup for an app called Phone: HBPCG Current Country" telling me I have not input my country, and asks me to select one from a blank list. After trying a few things, I went into TWRP to wipe the cache and dalvik. Fortunately, that seems to have cleared up the com.phone process from crashing every 10 seconds or so. But I still keep getting asked to select a country from "HBPCG Current Country". Has anybody experienced this or does anybody know how to stop it, maybe by deleting another service? I can't remember ever seeing a "verizon location reporting" app in 4.4.2 so I figured it was more garbage that verizon added to the ROM as needless bloat, and didn't think it would affect other phone services.
Thanks for any help on this, it's really irritating me. If I can't get it resolved I figure I might have the run the RUU again.
I should probably also mention that after wiping the caches, I got the "android is upgrading" bit when I rebooted and it said it was optimizing 67 apps. I'm not sure what that was for since I didn't flash any updates or anything, but I figure maybe recaching some system info since I ripped out so much system bloatware?
Now that santod released stock 4.4.3 debloated you should just flash that ROM instead. Sounds like less of a headache to just completely wipe and go from there.
BranC85 said:
So last night I flashed dottat's RUU (http://forum.xda-developers.com/ver...nt/ruu-vzw-kitkat4-4-3-sense-6-s-off-t2867643) to update my phone to 4.4.3 stock. Usually when I run the stock rom, I try to get rid of all the verizon bloat garbage using root app delete and root browser. Maybe this time I got a little overzealous, because I most recently deleted two system apps: verizon location app, and the verizon cloud sync app. Before I did this, everything seemed to run fine. But after getting rid of those two, everything went haywire. Every few seconds my phone app would crash and it would give me the message that "unfortunately, com.android.phone has crashed"and the display kept flickering on and off. Also, I keep getting a poppup for an app called Phone: HBPCG Current Country" telling me I have not input my country, and asks me to select one from a blank list. After trying a few things, I went into TWRP to wipe the cache and dalvik. Fortunately, that seems to have cleared up the com.phone process from crashing every 10 seconds or so. But I still keep getting asked to select a country from "HBPCG Current Country". Has anybody experienced this or does anybody know how to stop it, maybe by deleting another service? I can't remember ever seeing a "verizon location reporting" app in 4.4.2 so I figured it was more garbage that verizon added to the ROM as needless bloat, and didn't think it would affect other phone services.
Thanks for any help on this, it's really irritating me. If I can't get it resolved I figure I might have the run the RUU again.
Click to expand...
Click to collapse
Verizon Location WAS in fact in 4.4.2, and many services of the phone depend on it and won't function without it…

Ota Update Error DM on 5.1. 1

Hi I have a unrooted AT&T Note 4 that I'm trying to update to 5.1.1, and I downloaded the OTA 5.1.1 update and I had no problems, but after it finishes and reboots to the black screen and it try to install and every time I get a error message that says " DM Error" . Which I'm pretty sure means Digital Media(maybe it thinks I'm rooted, I remember that you couldn't use Google Video if you were rooted, and it had something to do with the same digital media. I've tried probably 10+ times with the OTA, and called Samsung and had me download a program (that wasn't Kies) to try and update it that way and that didn't work either? Is there anything else I can try?
RPK925 said:
Hi I have a unrooted AT&T Note 4 that I'm trying to update to 5.1.1, and I downloaded the OTA 5.1.1 update and I had no problems, but after it finishes and reboots to the black screen and it try to install and every time I get a error message that says " DM Error" . Which I'm pretty sure means Digital Media(maybe it thinks I'm rooted, I remember that you couldn't use Google Video if you were rooted, and it had something to do with the same digital media. I've tried probably 10+ times with the OTA, and called Samsung and had me download a program (that wasn't Kies) to try and update it that way and that didn't work either? Is there anything else I can try?
Click to expand...
Click to collapse
Try this : http://forum.xda-developers.com/note-4-att/general/note-4-att-5-1-1-odin-files-progress-t3230993

Can't download update for moto 360 1rst gen

Hi everyone !
First time posting on xda forums.
I bought on Friday a moto 360 1rst gen. I tryed to update it, but i have some errors messages.
Occasionally I got a notification that says "Can not download the update. The space is not sufficient to download the system update"
When I go into the settings to start the update manually, another message appears "insufficient space".
I rebooted several times the watch and uninstalled the application android wear (I also tested with an older version).
I tried this on my main phone (Note 4) and another (xperia z1 compact) but the notification and error message always appear.
When I put the watch in charge and remove it another message appears "Charge your watch to receive update MEC231". I put the watch in charge and I see the android wear application downloading something in the data options. When the watch is charged to 100% I remove it from the base to start the update but the same message appears that says charge your watch althought the watch is at 100%. I left the watch an afternoon and an evening on the base, when I removed it the message "insufficient space" appeared again in the update options.
I do not know what to do repair the problem. Could you help me please ?
OS version is 4.4.w.2, android wear 1..0.1.1526154 and google play services 8..4.89
Sorry for my english :silly:
Same things for me...
Moto 360 G1 with 2 days of life.
Same FW and Android Wear versions.
I've also tried to install an old version of Android Wear but no way to let him download the firmware.
I've also tried with an old Smartphone with 0 app (so it doesn't sync)...Same Thing
I've reset him contless times but no way.
Any suggestion is appreciated
Try updating by following this procedure:
http://forum.xda-developers.com/mot...1-1-update-t3139099/post63853874#post63853874
Hi thanks for replying =)
I already done this procedure on two different phones but doesn't work :/
But to besure, when it says "delete the lastest version of Android Wear on your phone", that means uninstal android wear from the phone ?
Zechiel said:
Hi thanks for replying =)
I already done this procedure on two different phones but doesn't work :/
But to besure, when it says "delete the lastest version of Android Wear on your phone", that means uninstal android wear from the phone ?
Click to expand...
Click to collapse
Yes, delete the latest Wear app on phone and install older one from apkmirror.
Ok thanks^^
But that's what i've done but doesn't work.
I think i should return the watch to see what's happening.
Thanks a lot for help :good:
Think I'm on the same boat.. I tried this procedure last night a couple times with different phones and didn't seem to get it to work just keep getting the same msgs and notification saying couldn't download update not enough space. Just brought the watch last week brand new..
I've also tried different things but the problem persist.
I've also tried with a smartphone with Android 5.1 and an old Android Wear Apps (June 2015 1.1.1.....) but nothing.
Reading this post https://plus.google.com/communities...9/stream/b5bc95e0-4396-4569-b121-d88ff15986fb seems that Motorola know the issue and in few days will resolve the problem.
Not so good for a Watch with 2 days of life...
So maybe the problem will get fixed? It's annoying... I dont think I even experienced all the watches features
I think so, we just have to wait a few days...
Okay thanks for information
Hope they will fix it.
I've unpaired and reset my watch. Repaired. Now it's going to download the update.
Inexplicable... Or maybe Motorola has worked hard...
Ok i'll try the same.
Edit : Yeah it's working !!!! thx Dimoz =)
Edit 2 : I talked too fast, now i have "[public] full ota to LCA44b" error message.
Do not feel bad. I have factory reset my watch 3 times, each time, the watch will download the new update. Be at 100% battery, yet still tell me either an error has occurred or charge watch before installing (again it is at 100%). At this point, I will wait
Mine is in its box while I contemplated to return it or not so when I get home I am going to give this another try
I charged it fully and went into settings and update. And it updated. It updated to android 5.1.1 is that the most up-to-date?
Same for me, finally get updated to 5.1.1 :laugh:
The latest version is 6.
I'm waiting for this update.
Mine has first update to 5.1.1.
Then i've reset the device. paired and already checked for update (always under charge) and it has found the 6.0.1 update.
Update and reset. Current version 6.0.1 build MEC23I
Now, actually, is an usable smartwatch!
I will give it a chance
Same it worked out. Im very surprised but they seem to have fixed the issue for sure.

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