Fingerprint problem - AT&T Samsung Galaxy Note 4

After update to lollipop i can not log in to my fingerprint. Phone do not recognize my fingerprint and/or backup password. any idea how to delete this fingerprint other way then scanning finger or backup password ?

My fingerprint works better now with lollipop.
Sent from my SAMSUNG-SM-N910A using xda premium

borijess said:
My fingerprint works better now with lollipop.
Sent from my SAMSUNG-SM-N910A using xda premium
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This is very helpful...

norbarb said:
This is very helpful...
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Click to collapse
No problem. I am here to help. :thumbup:
Sent from my SAMSUNG-SM-N910A using xda premium

norbarb said:
After update to lollipop i can not log in to my fingerprint. Phone do not recognize my fingerprint and/or backup password. any idea how to delete this fingerprint other way then scanning finger or backup password ?
Click to expand...
Click to collapse
if your fingerprint isn't recognized and you forgot (or are unable to enter) your backup password a complete factory reset is likely the only way to get around that, I would reboot into recovery mode and wipe cache first. also try powering down your device and remove the battery for a few seconds then replace the battery and reboot.
I did have issues with the fingerprint scanner on 4.4.4 where it took several passes to recognize but have not had that issue yet with Lollipop.

cstayton said:
if your fingerprint isn't recognized and you forgot (or are unable to enter) your backup password a complete factory reset is likely the only way to get around that, I would reboot into recovery mode and wipe cache first. also try powering down your device and remove the battery for a few seconds then replace the battery and reboot.
I did have issues with the fingerprint scanner on 4.4.4 where it took several passes to recognize but have not had that issue yet with Lollipop.
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Click to collapse
I was trying avoid to factory reset, but seems like this is only way. I search everywhere and can't find anything. BTW. I know my backup password but seems like my phone gone coocoo after update and don't accept my password. I'm 101 % sure password i put in is correct. Thanks for your help..

Related

Help entered wrong pattern lock

entered wrong pattern lock, now too many attempts screen, asking email and password which dont work, plz help.
Samsung gal y.
Sent from my GT-S6102 using Tapatalk 2
Use Odin to restore or if you are lucky you made a Back-up In CWM or have a custom Rom in CWM Recovery Install that probs Gone!
dr.manoj_n said:
entered wrong pattern lock, now too many attempts screen, asking email and password which dont work, plz help.
Samsung gal y.
Sent from my GT-S6102 using Tapatalk 2
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Click to collapse
Yes use ur Google Account used in play store and account sync (username password ) Reset Lock.....................
dr.manoj_n said:
entered wrong pattern lock, now too many attempts screen, asking email and password which dont work, plz help.
Samsung gal y.
Sent from my GT-S6102 using Tapatalk 2
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Click to collapse
Try wipe data
Sent from my GT-S5360 using XDA
as mentioned by the previous poster.
I think using "wipe data" will reset the phone to the original settings back to the "click the android to begin".
this method may work unless you still have something you want to backup from your phone.
if it still does not work,then it is a good time to unleash the power of ODIN!!!!
you can unlock it with android sdk.phone must be soft or hardrooted.start the phone usb debug must be enebled for this method,i hope you have,open cmd window(windows)navigate to "platform-tools" from sdk folder where is da adb.exe,type step by step the following commands:
adb remount
adb shell rm /data/system/gesture.key
after thats the lock is deleted,the joke is the phone ask for the patternlock,but you can type wat u want all is right now.
Method nr2:
The second option presented here is the quickest and cheapest option, since it costs nothing
You choose first "emergency". Give her as an emergency number
*2767*3855#
Now you can reset your phone and lock the screen is then gone, too, as your data.
i hope it helps:good:
explanation:method1
If your set at the Androiddevice a screen unlock, it is in the folder / data / system file with the name "gesture.key" created. This contains the data as the correct pattern looks like, in encrypted form. If this is now removed with the rm command so the system knows the unlock does not work properly and take any pattern to be correct.
hell_lock said:
Try wipe data
Sent from my GT-S5360 using XDA
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Click to collapse
Thanks for help, it worked. Wiped data. Now phone is working.
Sent from my GT-S6102 using Tapatalk 2

[Q] No service and on-screen button doesnt work

I have a rooted htc one m8 running 4.4.2, I've had it in my pocket, and the thing is it unlocks itself sometimes, and the screen is turned on. So today I turned it off, and when I turned it back on I lost service. The pin input screen doesn't pop up anymore, not after shutting it down and restarting, and turning my airplane mode on and off, on top of that my my middle on-screen button doesn't work anymore. I can press it and It gives me feedback by vibrating, however it doesn't take me back to my homescreen anymore. This is enervating as you see, not being able to talk or send messages... Please do give me a solution or refer me to the thread treating this issue as I've not found such thread. Thanks in advance!
Regarding the "Home Button" I don't have any clue.. Rooted my One as well and never happened to have this problem.
The no service maybe is not directly linked to the other problem. Are you using an original nano SIM, or did you cut it yourself? If yes it could have caused a defect which has not occurred right away. Have you tried removing the SIM tray while phone is on and place it back in? If not what happens when doing this.
Sent from my HTC One_M8 using XDA Free mobile app
HTCNerdYoda said:
Regarding the "Home Button" I don't have any clue.. Rooted my One as well and never happened to have this problem.
The no service maybe is not directly linked to the other problem. Are you using an original nano SIM, or did you cut it yourself? If yes it could have caused a defect which has not occurred right away. Have you tried removing the SIM tray while phone is on and place it back in? If not what happens when doing this.
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
I'm using an original nano sim, and yes I did try removing it. I haven't dropped my phone, nor was the sim out of place, no dust or water could have reached it either, I've got a sturdy case around it!
Do you know how to use adb and fastboot commands?
If yes you could try to clear the whole cache of the phone to check if the problems result of some data in the cache.
The commands would be
adb fastboot bootloader
fastboot erase cache
No data will be lost by this. Thus this is what I would try first. Otherwise I would - as long as you are completely stock - perform a factory reset. By this all data on the phone would be lost including installed APPs, but it is with it, if you get the problem solved by this.
Sent from my HTC One_M8 using XDA Free mobile app
HTCNerdYoda said:
Do you know how to use adb and fastboot commands?
If yes you could try to clear the whole cache of the phone to check if the problems result of some data in the cache.
The commands would be
adb fastboot bootloader
fastboot erase cache
No data will be lost by this. Thus this is what I would try first. Otherwise I would - as long as you are completely stock - perform a factory reset. By this all data on the phone would be lost including installed APPs, but it is with it, if you get the problem solved by this.
Sent from my HTC One_M8 using XDA Free mobile app
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Click to collapse
I've factory reseted it, wanting to flash the stock recovery so i could install the 4.4.3 ota, however inbetween everything I installed a back- up from twrp recovery. i didn't even know I had backed it up, it was a fairly recent one. So I got lucky, the problem has resolved itself, thank you for your help!
HTCNerdYoda said:
Do you know how to use adb and fastboot commands?
If yes you could try to clear the whole cache of the phone to check if the problems result of some data in the cache.
The commands would be
adb fastboot bootloader
fastboot erase cache
No data will be lost by this. Thus this is what I would try first. Otherwise I would - as long as you are completely stock - perform a factory reset. By this all data on the phone would be lost including installed APPs, but it is with it, if you get the problem solved by this.
Sent from my HTC One_M8 using XDA Free mobile app
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Click to collapse
I've backtracked the root of the evil, the latest update of Echo Lockscreen bypasses the pin-input screen which causes the 'home' button to malfunction and obviously the fact that I couldn't get service! So I disabled it and put my pin in and enabled the lockscreen back on!
Oyori said:
I've backtracked the root of the evil, the latest update of Echo Lockscreen bypasses the pin-input screen which causes the 'home' button to malfunction and obviously the fact that I couldn't get service! So I disabled it and put my pin in and enabled the lockscreen back on!
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Click to collapse
Thanks for this information. I guess it will be of use for others encountering the same problem as you did! :good:
Maybe you could add [Solved] at the end of your OP so erveryone recognizes right away when scrolling through Q&A.

PIN/Pattern required to enable fingerprint

Why is it when I set a fingerprint, I set a pattern for the mandatory backup security but when I try to unlock with fingerprint it asks for a pattern saying "Pattern required to enable fingerprint"?
As far as I know, as an extra security, a pattern/pin code is necessary when the phone is restarted/ switched on, once you chose to use the fingerprint scanner.
Howling Wolf said:
As far as I know, as an extra security, a pattern/pin code is necessary when the phone is restarted/ switched on, once you chose to use the fingerprint scanner.
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It's every time I lock it
Sent from my HTC 10 using Tapatalk
Finally figured it out.
It happens when screen is locked by a 3rd party app, in my case I use nova double tap to lock screen.
Was wondering why (and forgot to mention) it seemed random.
Edit: for Nova users looking for a workaround, if you enable screen off by root access method it will use a secure lock and enable the fingerprint to unlock.
Heisenberg420 said:
Finally figured it out.
It happens when screen is locked by a 3rd party app, in my case I use nova double tap to lock screen.
Was wondering why (and forgot to mention) it seemed random.
Edit: for Nova users looking for a workaround, if you enable screen off by root access method it will use a secure lock and enable the fingerprint to unlock.
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Click to collapse
yeah a lot of screenapp does ask.... if you are on elementalx you could use button mapper which gives you the same functionality of double to sleep and more doesn't ask for patter/pin everytime you unlock
This started to happen to me after a bug crashed the phone and had to force restart it holding volume down + power. I only have the default launcher so I guess it's factory reset time for me
Heisenberg420 said:
Why is it when I set a fingerprint, I set a pattern for the mandatory backup security but when I try to unlock with fingerprint it asks for a pattern saying "Pattern required to enable fingerprint"?
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For what it's worth, I had the same issue (until I found this thread) and it was caused by Action Laucher 3. The launcher was set as a Device Administrator and was granted permission to "Power screen off". Once I removed that permission my troubles were over.
Seems to me that it makes sense once you have a fingerprint setup, to require a pin as well. Why? Because what if the fingerprint reader stops working? You won't be able to login?!?!
Not sure until the poster above mentions a pattern is required. Normally it is a pin if you want. Then the PIN required upon restart option as well that is there.
Of course, if you are rooted, you can delete the system files that control/store that...but if not rooted with TWRP, you would have to try a master reset I would assume?!?!
IDK...guess I never thought of testing that out...haha
Guys, i hope it's ok if i conquer this thread for my question but i got serious issues here.
Got my 10 back from repair today and restored my backup.
But dumb me it seems as if i set a password/patern whatever and i can't remember it.
So after the first restart i can't unlock my phone cause it's asking for the code (and won't let unlock only with fingerprint) and i can't remember.
All combination that i would have used are wrong and now i got a working phone back again (after almost 2 month of repairing) and can't unlock it.
Is there any way of bypassing/ignoring the restart password or is it possible to only unlock it again with the fingerprint that is stored?
As i don't know what i should do if i don't get my phone unlocked
bmwbasti said:
Guys, i hope it's ok if i conquer this thread for my question but i got serious issues here.
Got my 10 back from repair today and restored my backup.
But dumb me it seems as if i set a password/patern whatever and i can't remember it.
So after the first restart i can't unlock my phone cause it's asking for the code (and won't let unlock only with fingerprint) and i can't remember.
All combination that i would have used are wrong and now i got a working phone back again (after almost 2 month of repairing) and can't unlock it.
Is there any way of bypassing/ignoring the restart password or is it possible to only unlock it again with the fingerprint that is stored?
As i don't know what i should do if i don't get my phone unlocked
Click to expand...
Click to collapse
Try a factory reset via Android Device Manager.
I don't know what Android Device Manager is but I could do the reset in TWRP too. It's about not losing all of my data or a possibility to get that device unlocked without the code. It would be no problem as my fingerprint is stored. Damn, I could just hit my head against a wall or alternatively just cry like a baby. I never forgot a password or code in my whole life and by now it happens
bmwbasti said:
I don't know what Android Device Manager is but I could do the reset in TWRP too. It's about not losing all of my data or a possibility to get that device unlocked without the code. It would be no problem as my fingerprint is stored. Damn, I could just hit my head against a wall or alternatively just cry like a baby. I never forgot a password or code in my whole life and by now it happens
Click to expand...
Click to collapse
Log in here https://www.google.com/android/devicemanager
Using the account your phone is used with.
Thx, but there I only have the options of letting the phone ring, lock it down or wiping it. As stated above I could do that easily in recovery, too.
I'm looking for a way of not having to wipe the phone (if there is one....)
bmwbasti said:
Thx, but there I only have the options of letting the phone ring, lock it down or wiping it. As stated above I could do that easily in recovery, too.
I'm looking for a way of not having to wipe the phone (if there is one....)
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Click to collapse
To be honest, I don't think so. There were loopholes before, but they have been closed. :/
So doing a factory reset and restoring /data is the only way of getting back control of my phone again (without losing too much data)?
I think i will get rid of locking my phone with fingerprint again as there seems not ot be a failsafe mechanic for forgetting a (backup) mechanic
OK, so it seems that I have to throw that piece of aluminum against the wall. The code seems to interact with /data, because after restoring only /data I have to put in the forgotten password again.
bmwbasti said:
OK, so it seems that I have to throw that piece of aluminum against the wall. The code seems to interact with /data, because after restoring only /data I have to put in the forgotten password again.
Click to expand...
Click to collapse
I really suggest starting from zero, when you get everything set, then set a password.
Thanks for your advice, but it's not about starting from zero. I've already done this twice today
It's about at least being able to get (some of) the data of /data

Lock Screen Pin reset overnight

Hi Everyone,
I am mildly freaked out because I'm overseas and somehow between the time I went to bed and woke up my pin stopped working and I am really stumped. The phone is encrypted at boot and I can get through that lock but when I reach the lock screen my pin just doesn't work anymore. I have rooted my T-Mobile HTC 10 without issue and have TWRP installed.
My fear is that I am going to have to do a hard reset and that scares the crap out of me.
Any ideas on what I might be doing wrong or can try? Yes, the pin is absolutely correct.
Try the following:
Boot into TWRP and open the TWRP file manager.
Go to /data/system and delete all locksettings.* files.
Reboot to your system.
Your pin should be removed and you can set a new one.
Sent from my HTC 10 using XDA Labs
Worked Great!
Thank you thank you thank you!!! Worked as expected.
Maik268 said:
Try the following:
Boot into TWRP and open the TWRP file manager.
Go to /data/system and delete all locksettings.* files.
Reboot to your system.
Your pin should be removed and you can set a new one.
Sent from my HTC 10 using XDA Labs
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Click to collapse
Maik268 said:
Try the following:
Boot into TWRP and open the TWRP file manager.
Go to /data/system and delete all locksettings.* files.
Reboot to your system.
Your pin should be removed and you can set a new one.
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Click to collapse
Good job you just unlocked the phone he just stole or maybe trying to creep on the significant others texts photos.
This is a joke
afuller42 said:
Good job you just unlocked the phone he just stole or maybe trying to creep on the significant others texts photos.
This is a joke
Click to expand...
Click to collapse
Well, you also find this information in the TWRP thread - FAQ section
Sent from my HTC 10 using XDA Labs

Fingerprint not working

Hi Everyone,
I recently had an issue with my phone that kept telling me my pin was incorrect when it wasn't. I did a search on the oneplus forums and was told to delete locksettings.db from /Data/System.
I was able to get back on my phone but now the option to unlock with fingerprint is gone. If I go into security it still shows my fingerprint set up but it says enrollment not complete and it just exits.
I tried reflashing the rom I am on and still have the same issues.
Any other solutions besides factory reset?
jj71787 said:
Hi Everyone,
I recently had an issue with my phone that kept telling me my pin was incorrect when it wasn't. I did a search on the oneplus forums and was told to delete locksettings.db from /Data/System.
I was able to get back on my phone but now the option to unlock with fingerprint is gone. If I go into security it still shows my fingerprint set up but it says enrollment not complete and it just exits.
I tried reflashing the rom I am on and still have the same issues.
Any other solutions besides factory reset?
Click to expand...
Click to collapse
Try clean flashing.
Flash firmware 5.0.8, this should solve your problem.
I was able to fix it by flashing a fingerprint script
jj71787 said:
I was able to fix it by flashing a fingerprint script
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Click to collapse
Unfortunately, I encountered the same problem. Could you give a link to this script?
SKrai said:
Unfortunately, I encountered the same problem. Could you give a link to this script?
Click to expand...
Click to collapse
Sure. Just flash in recovery and then set up new fingerprints

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