[Q] NOTE II keeps restarting whenever connected to the internet - Galaxy Note II Q&A, Help & Troubleshooting

Hey everyone,
I've been looking all over the internet for a solution to my problem, and nothing have worked yet. I've tried clearing the cache (and often data as well) for phone, internet and chrome. My setting does not keep activities. I have not tried factory reset, because I cannot backup all my phone's data as of now.
The problem with my phone is that I cannot connect to the internet at all. Because I'm out of the country right now, and will be for a while, I cannot use mobile data (because of my phone plan). I've been relying a lot on internet for communication with others, and though I can do it fine with my laptop, it's not exactly easy for me to carry it around everywhere.
What happened was this afternoon, I suddenly received the pop up "Unfortunately, Internet has stopped" when I tried to log in to my uni's wifi network. I used chrome after that and things were fine.
But then, the message kept on popping up and suddenly the phone kept on restarting itself. This happens constantly! After the phone is fully loaded, it restarts again!! When I switched off the wifi, the phone worked well. But I noticed that facebook and whatsapp were uninstalled (not by me). Maybe the problem lies with the wifi connection thing, cause whenever I switched it on, the phone restarts on its own. But if the wifi is on without being connected to any networks, the phone is fine.
After a while, I also started to get the pop up "Unfortunately, the process com.android.phone has stopped".
Since I'm living in campus right now, the only wifi network available for me to connect to is the university's. So I don't know if this is just a problem with the univ. or just wifi networks in general.
I have this phone for about two years already. It is not rooted. I've dropped it several times but it still works fine. I have not installed any new applications recently. All I did today was scroll through tumblr. Uninstalled that app too just in case, but problem remained.
If any of you know what's up or what to do, that'd be a great help!
Thank you

Related

No Data Connection rooted evo4g

I've had my Evo rooted for quite a long time now. All of a sudden I have lost my data connection. It happened maybe 3 days after flashing MIUI 1.7.8 I can browse the web just fine, every website loads perfect. Only thing issue with browsing is that embedded flash videos will not load.
The Netflix app, NHL gamecenter, ROM Manager, and all other apps that use data do not work properly. They say there is no data connection and will not work.
I tried flashing back to CM7.1 and have the same problem. Has never done this before. All mobile data settings seem to be ok.
If I go to mobile networks and turn data off and then right back on, data will work for maybe 30 seconds to a minute then not connect anymore.
Anyone ever experience this problem before?
wotandsdwys said:
I've had my Evo rooted for quite a long time now. All of a sudden I have lost my data connection. It happened maybe 3 days after flashing MIUI 1.7.8 I can browse the web just fine, every website loads perfect. Only thing issue with browsing is that embedded flash videos will not load.
The Netflix app, NHL gamecenter, ROM Manager, and all other apps that use data do not work properly. They say there is no data connection and will not work.
I tried flashing back to CM7.1 and have the same problem. Has never done this before. All mobile data settings seem to be ok.
If I go to mobile networks and turn data off and then right back on, data will work for maybe 30 seconds to a minute then not connect anymore.
Anyone ever experience this problem before?
Click to expand...
Click to collapse
I lost data on my Hero once, I simply called Sprint and told them my situation, leaving out the fact that I was rooted, and they reset my data profile over the air. Had me reset it on the phone, and everything worked perfectly again.
Yea Just call Sprint. They need to reset ur profile.
lost connection
Same problem but I have been on metro pcs for about a year.

[Q] Problems With Mobile Data And Wi-Fi Tethering

Recently, I've subscribed to mobile data on my HTC Desire (duh xD).
It went well for a couple of days, when suddenly the internet became very VERY slow. It took 1/2 a minute to access Google. At first, i thought it was a problem with my internet service provider and waited for the speed to return. A few days later, there was no progress so i tried rebooting my Desire. Internet was immediately back, only to disappear, again, the following morning. This time it took a few hours and reboots to work again only to fail yet again in the evening.
This time, even the Wi-Fi tether stopped working. I tried rebooting, clearing the dalvik-cache/cache, changing ROMs and updating the radio, but it doesnt work. I was convinced that it was a hardware failure as these problems usually appear after aggressively browsing the internet and downloading at top speed, the bottom part (at the buttons) would get a bit hot. I still have hope this is fixable so i came here .
Thanks in advance! ^_^
hey
luqlow said:
Recently, I've subscribed to mobile data on my HTC Desire (duh xD).
It went well for a couple of days, when suddenly the internet became very VERY slow. It took 1/2 a minute to access Google. At first, i thought it was a problem with my internet service provider and waited for the speed to return. A few days later, there was no progress so i tried rebooting my Desire. Internet was immediately back, only to disappear, again, the following morning. This time it took a few hours and reboots to work again only to fail yet again in the evening.
This time, even the Wi-Fi tether stopped working. I tried rebooting, clearing the dalvik-cache/cache, changing ROMs and updating the radio, but it doesnt work. I was convinced that it was a hardware failure as these problems usually appear after aggressively browsing the internet and downloading at top speed, the bottom part (at the buttons) would get a bit hot. I still have hope this is fixable so i came here .
Thanks in advance! ^_^
Click to expand...
Click to collapse
i want to ask u only have u checked your apn setting ....its the same to my old proplem ....if it is empty try to set up it manually:good::good:
I've already checked my APN settings and matched it with my service provider. It still doesnt work, sorry

[Q] Mobile Data not working on CM11..

I am kind of new to the Android world (about 3 months) and about 2 days ago, one of my friends told me that getting CyanogenMod11 is the coolest thing ever, so I went over to his house and he rooted my phone, then he installed CyanogenMod11 via the new installer. I have the Galaxy S3 AT&T and everything was going good. When I was walking home, I turned on my Mobile Data in Settings>Data Usage and when I went into the Google Chrome app, it said "You are offline." I went into many other apps that require internet connection for example, I went into Instagram and it says "Couldn't refresh feed." I got home and I logged into my wifi and then Chrome and the other applications needing internet connection worked again, I went back outside far enough to where I get disconnected from my wifi and then I turned my mobile data on just to find that it did not work. [Note : Before I left his house, I went into Tumblr and my phone froze then it rebooted. When it turned back on, I was getting all of these messages appearing on my screen saying, "Unfortunately com.google.gaaps (or something like that) has stopped working." I got a few of these messages all relating to Google applications like on YouTube the app would close when I opened it. I rebooted my phone and that seemed to fix this problem.] I need to know whether I should look for a way to get my phone back to stock or if there is a fix to my problem.
internethuman said:
I am kind of new to the Android world (about 3 months) and about 2 days ago, one of my friends told me that getting CyanogenMod11 is the coolest thing ever, so I went over to his house and he rooted my phone, then he installed CyanogenMod11 via the new installer. I have the Galaxy S3 AT&T and everything was going good. When I was walking home, I turned on my Mobile Data in Settings>Data Usage and when I went into the Google Chrome app, it said "You are offline." I went into many other apps that require internet connection for example, I went into Instagram and it says "Couldn't refresh feed." I got home and I logged into my wifi and then Chrome and the other applications needing internet connection worked again, I went back outside far enough to where I get disconnected from my wifi and then I turned my mobile data on just to find that it did not work. [Note : Before I left his house, I went into Tumblr and my phone froze then it rebooted. When it turned back on, I was getting all of these messages appearing on my screen saying, "Unfortunately com.google.gaaps (or something like that) has stopped working." I got a few of these messages all relating to Google applications like on YouTube the app would close when I opened it. I rebooted my phone and that seemed to fix this problem.] I need to know whether I should look for a way to get my phone back to stock or if there is a fix to my problem.
Click to expand...
Click to collapse
try flashing a modem for your device and youll be fine
rkant18 said:
try flashing a modem for your device and youll be fine
Click to expand...
Click to collapse
I cannot seem to find a tutorial on how to flash a modem onto my ATT Galaxy S3 and I have pretty much given up on searching for one unless you can supply me with directions on how to do so. I appreciate your help and sorry for being a "noob" at rooting, modding, flashing, and Android overall.
EDIT-- I found out how to flash a modem onto my device and it did not fix my problem, I now have resulted in looking for a way to get back to stock and forget about rooting, modding, flashing, and just sticking to the stock Android and accepting how it is..

Wi-Fi connection issues

I attempted to download an app from Google Play yesterday and noticed the download was running very slow so i stopped it and re-tried it a few times. It then stalled and would not download at all so I closed Google Play store and went back into it, now I get 'No Connection' in the center of the screen and Google Play will not work. I have since tried my stock Android browser and I get 'Web page not available' and also Youtube and Amazon app store have similar issues. However, what doesn't make sense is that some Internet based apps work fine and Dolphin browser works fine too. If I switch off Wi-Fi and connect to 3G everything works fine so the issue lies with the Wi-Fi connection. My wife who has the same phone can connect and use the Wi-Fi fine without any issues and any other Internet device I have is still working as it should be. It appears it is only my phone with the issue.
I have tried checking date/time which is correct.
I have reset cache and cleared data for both the browser, Youtube and Google Play
I have rebooted my phone and my broadband router
I have tried changing the security settings to from WPA2-PSK (AES) to WPA/WPA2-PSK (Mixed Mode)
All to no avail.
I have rooted Android 4.3 but it has been working fine for over a year before now. I would want to avoid doing a factory reset at all costs as I have some important apps that can't be backed up with the likes of Helium and some other forums have shown that a factory reset has not resolved the issue.
Any help on this matter would be much appreciated.
After a day of trying to resolve this issue I have finally managed to fix it. This may be useful for anyone else having the same issue:
I went into my Wi-Fi settings and looked for my router in the list and did a long tap on the name and chose 'Forget Network' so it removes my router. I then did a re-scan so it picked it back up. When tapping it, this time I was able to re-enter my Wi-Fi password and connect. After doing this everything started working again.
I've no idea why all of a sudden the network failed to work correctly but at least it is now sorted. I just don't understand why some Internet access worked and others did not. I guess I shall never know!

[Q] HOX won't connect to anything related to Google over wifi

About three days ago my phone stopped letting me play clash of clans over wifi, I thought it was just the router needing a restart, so switched to mobile data and that was that.
The next day I restarted the router and still no connection to clash of clans over wifi. Tried just a normal webpage in chrome - worked fine, tried going on my gmail through chrome, worked fine, but anything to do with googleplay store, or syncing with my account from my phone and it just won't connect over wifi. Mobile data and everything works.
I tried clearing cache and dalvik, factory reset, downgrading to 4.2.2 no sense, then another 4.4.4, then a lollipop, just in case it was something to do with the google apps not talking properly with everything else, but to no avail.
Went into the router and factory reset it, tried different security settings and no change. Normal wifi just using the phones browser works fine, as does everything over mobile data. But nothing to do with google is working over wifi. My partner also has an android and uses the same internet connection and all is well, I have gone to a friends place and wifi with google has the same problem.
Anyone with any ideas welcome.

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