I attempted to download an app from Google Play yesterday and noticed the download was running very slow so i stopped it and re-tried it a few times. It then stalled and would not download at all so I closed Google Play store and went back into it, now I get 'No Connection' in the center of the screen and Google Play will not work. I have since tried my stock Android browser and I get 'Web page not available' and also Youtube and Amazon app store have similar issues. However, what doesn't make sense is that some Internet based apps work fine and Dolphin browser works fine too. If I switch off Wi-Fi and connect to 3G everything works fine so the issue lies with the Wi-Fi connection. My wife who has the same phone can connect and use the Wi-Fi fine without any issues and any other Internet device I have is still working as it should be. It appears it is only my phone with the issue.
I have tried checking date/time which is correct.
I have reset cache and cleared data for both the browser, Youtube and Google Play
I have rebooted my phone and my broadband router
I have tried changing the security settings to from WPA2-PSK (AES) to WPA/WPA2-PSK (Mixed Mode)
All to no avail.
I have rooted Android 4.3 but it has been working fine for over a year before now. I would want to avoid doing a factory reset at all costs as I have some important apps that can't be backed up with the likes of Helium and some other forums have shown that a factory reset has not resolved the issue.
Any help on this matter would be much appreciated.
After a day of trying to resolve this issue I have finally managed to fix it. This may be useful for anyone else having the same issue:
I went into my Wi-Fi settings and looked for my router in the list and did a long tap on the name and chose 'Forget Network' so it removes my router. I then did a re-scan so it picked it back up. When tapping it, this time I was able to re-enter my Wi-Fi password and connect. After doing this everything started working again.
I've no idea why all of a sudden the network failed to work correctly but at least it is now sorted. I just don't understand why some Internet access worked and others did not. I guess I shall never know!
Related
Hey guys.
I'm on stock rom 2.2. I'm having issues with getting apps to download in market over wifi.
When I click on the button to install, I get a notification saying that the app is downloading, but after it has finished, it says download unsuccessful. However, if I turn wifi off and use 3G, it completes the download just fine and continues with the installation.
I have also rooted my phone and am using Lou's #8 kernel at the moment, but this has been an issue ever since I got the phone and connected it to my wireless network.
Everything else works perfectly fine with my wifi... internet, mail, etc. I guess Market just doesn't like my wifi? I've tried resetting my router, changing my network password, etc.
I'm at a loss... it's starting to irritate me. Anyone know what might be happening?
Anyone have any ideas on the cause of this?
I can watch videos on youtube and facebook while on 3G, but when on WiFi youtube and facebook videos errors out. I can watch youtube fine using a PC on the same WiFi network. I am on stock rooted LG8.
Things I've tried.
removing all youtube updates, reboot
clearing youtube data, reboot
uninstalling busybox, reboot
removing adblock (restoring original hosts file), reboot
I don't want to do a full factory reset. Anyone got any ideas?
I get this issue sometimes on my phone. I find that restarting the phone makes the problem go away for awhile. Also, try resetting your wifi connection. Hold your finger on the connection in wifi settings and select "forget"...then add the hotspot again. I think this is a bug within the stock LG8 ROM. Install BlazerROM, haven't had any issues since I did this.
Well, I have restarted the phone numerous times without any improvement, but I never thought of deleting the WiFi connection and recreating it. That did it. Thanks.
i'm having this same problem.. youtube works over 3G but i get "connection to server lost" when i try to stream a video while connected to wifi.
already tried several methods and same problem. i'm stock and unrooted.. i wonder if having wifi setup with static IP (no DHCP) has anything to do with it..
really hope they fix this problem because it's really lame.
Edit: it looks like it does have to do with having wifi setup as static IP.. found this thread with someone having the same problem, yet no fix.. pretty ridiculous Google/Samsung, not sure which of the two is to blame..
About three days ago my phone stopped letting me play clash of clans over wifi, I thought it was just the router needing a restart, so switched to mobile data and that was that.
The next day I restarted the router and still no connection to clash of clans over wifi. Tried just a normal webpage in chrome - worked fine, tried going on my gmail through chrome, worked fine, but anything to do with googleplay store, or syncing with my account from my phone and it just won't connect over wifi. Mobile data and everything works.
I tried clearing cache and dalvik, factory reset, downgrading to 4.2.2 no sense, then another 4.4.4, then a lollipop, just in case it was something to do with the google apps not talking properly with everything else, but to no avail.
Went into the router and factory reset it, tried different security settings and no change. Normal wifi just using the phones browser works fine, as does everything over mobile data. But nothing to do with google is working over wifi. My partner also has an android and uses the same internet connection and all is well, I have gone to a friends place and wifi with google has the same problem.
Anyone with any ideas welcome.
Hey everyone,
I've been looking all over the internet for a solution to my problem, and nothing have worked yet. I've tried clearing the cache (and often data as well) for phone, internet and chrome. My setting does not keep activities. I have not tried factory reset, because I cannot backup all my phone's data as of now.
The problem with my phone is that I cannot connect to the internet at all. Because I'm out of the country right now, and will be for a while, I cannot use mobile data (because of my phone plan). I've been relying a lot on internet for communication with others, and though I can do it fine with my laptop, it's not exactly easy for me to carry it around everywhere.
What happened was this afternoon, I suddenly received the pop up "Unfortunately, Internet has stopped" when I tried to log in to my uni's wifi network. I used chrome after that and things were fine.
But then, the message kept on popping up and suddenly the phone kept on restarting itself. This happens constantly! After the phone is fully loaded, it restarts again!! When I switched off the wifi, the phone worked well. But I noticed that facebook and whatsapp were uninstalled (not by me). Maybe the problem lies with the wifi connection thing, cause whenever I switched it on, the phone restarts on its own. But if the wifi is on without being connected to any networks, the phone is fine.
After a while, I also started to get the pop up "Unfortunately, the process com.android.phone has stopped".
Since I'm living in campus right now, the only wifi network available for me to connect to is the university's. So I don't know if this is just a problem with the univ. or just wifi networks in general.
I have this phone for about two years already. It is not rooted. I've dropped it several times but it still works fine. I have not installed any new applications recently. All I did today was scroll through tumblr. Uninstalled that app too just in case, but problem remained.
If any of you know what's up or what to do, that'd be a great help!
Thank you
Let me start by saying that this issue only occurs when I'm using Wi-Fi and none of these exist while using my cell data.
While I am on Wi-Fi I experience issues with the play store such as images not loading even though I can browse and search with no issue. Also, when I click install to download an app it will say downloading for about 2 minutes before it actually starts downloading. While I am using the browser it is almost impossible to get a page to load. If I toggle my Wi-Fi it will temporarily resolve the browser issue, but not my issue with the play store.
The ONLY thing that I have managed to do to resolve all these issues was to use an app on the play store that changes my DNS without needing to be rooted. I believe it works by using a VPN.
A few other things to add... I have 3 other Android phones, 1 Android Tablet, and an Android TV that have absolutely no issues with my Wi-Fi. I have tried changing all kinds of settings on my router, toggling all the different settings in my phone's Advanced Wi-fi settings, Factory reset, and running in safe mode all with no success in fixing my issues. My phone is also fully updated and I just recieved it in the mail yesterday... according to the date that was on my phone, it was built this month.
EDIT: I finally solved the issue by turning off IPv6 on my router and now everything works great. This still doesn't explain why my other devices were fine, BUT I did notice that the "Google Connectivity Services" app wasn't installed on my phone and it never asked me to install it so that may have been the problem all along... I'll have to test it out and see if my device works if I re-enable IPv6.
EDIT 2: I turned IPv6 back on and it appears that the Google Connectivity Services app doesn't do anything to fix the issue, though I didn't try restarting my device.
If you connect to a 2.4 GHz network, do you have the same issues? Others are having wifi issues too, here: http://forum.xda-developers.com/htc-10/help/wifi-issues-htc-10-weak-signal-fail-t3368165
I've noticed that 2.4 is more consistent (but obviously slower) than 5 GHz.
2.4: https://drive.google.com/open?id=0ByvK5ngdexuyMzZDMF93dWh4OUE
5: https://drive.google.com/open?id=0ByvK5ngdexuySGZNblhkWEFRTUk
https://drive.google.com/open?id=0ByvK5ngdexuybHVBcFA3bHRDckU
There's always a dip, so it probably stops transferring any data for part of the test. This doesn't happen on any other devices, and nothing else is using bandwidth.
Sorry, I forgot to mention that it happens on both 2.4 and 5 Ghz.
Sounds you might have DNS issues at home. Have you tried it on some other network? I know it's a bit weird, but I have seen similar problems which were related to DNS (perhaps buggy router firmware?). to your case.
I tried changing DNS settings on my router, but it doesn't explain that none of my other devices have issues. I finally solved the issue by turning off IPv6 on my router and now everything works great. This still doesn't explain why my other devices were fine, BUT I did notice that the "Google Connectivity Services" app wasn't installed on my phone and it never asked me to install it so that may have been the problem all along... I'll have to test it out and see if my device works if I re-enable IPv6.