[Q] Problems With Mobile Data And Wi-Fi Tethering - Desire Q&A, Help & Troubleshooting

Recently, I've subscribed to mobile data on my HTC Desire (duh xD).
It went well for a couple of days, when suddenly the internet became very VERY slow. It took 1/2 a minute to access Google. At first, i thought it was a problem with my internet service provider and waited for the speed to return. A few days later, there was no progress so i tried rebooting my Desire. Internet was immediately back, only to disappear, again, the following morning. This time it took a few hours and reboots to work again only to fail yet again in the evening.
This time, even the Wi-Fi tether stopped working. I tried rebooting, clearing the dalvik-cache/cache, changing ROMs and updating the radio, but it doesnt work. I was convinced that it was a hardware failure as these problems usually appear after aggressively browsing the internet and downloading at top speed, the bottom part (at the buttons) would get a bit hot. I still have hope this is fixable so i came here .
Thanks in advance! ^_^

hey
luqlow said:
Recently, I've subscribed to mobile data on my HTC Desire (duh xD).
It went well for a couple of days, when suddenly the internet became very VERY slow. It took 1/2 a minute to access Google. At first, i thought it was a problem with my internet service provider and waited for the speed to return. A few days later, there was no progress so i tried rebooting my Desire. Internet was immediately back, only to disappear, again, the following morning. This time it took a few hours and reboots to work again only to fail yet again in the evening.
This time, even the Wi-Fi tether stopped working. I tried rebooting, clearing the dalvik-cache/cache, changing ROMs and updating the radio, but it doesnt work. I was convinced that it was a hardware failure as these problems usually appear after aggressively browsing the internet and downloading at top speed, the bottom part (at the buttons) would get a bit hot. I still have hope this is fixable so i came here .
Thanks in advance! ^_^
Click to expand...
Click to collapse
i want to ask u only have u checked your apn setting ....its the same to my old proplem ....if it is empty try to set up it manually:good::good:

I've already checked my APN settings and matched it with my service provider. It still doesnt work, sorry

Related

Data problems - Please help

I have been having some major problems with my EVO regarding the data. If I use anything that is on the heavy side of bandwidth, like downloading a file from android marketplace, surfing the web, watching sprint tv, using the GPS, etc...the data will just time out for about 3 min at a time. For instance if I am downloading a 5mb app from android marketplace, it will maybe download a megabyte, then it will just stop downloading. If you look at the 3G symbol at the top, it will be white, but only the upstream indicator will be on. I can then open any other internet application on the phone, and nothing will work. It usually lasts for about 3 minutes at a time and happens fairly regularly. It will end up taking me 15-20 min to download a 5mb file from the marketplace. Same thing if I browse a bandwidth heavy site like digg.com. It will just time out after a while and it will just show the upstream indicator as solid and not do anything in any program.
This problem is not location dependent. I have this issue at my apartment, at work, at my friend's house, at the Sprint store...anywhere.
In chronological order, this is what I have done to troubleshoot/fix the problem:
First noticed problem
Turned off phone/Turned back on
Rooted and installed custom version of 2.1 w/ Sense
Removed battery (power cycle)
Talk to Sprint cust care. They sent signal over that reactivated the phone (2x)
Did factory reset on phone and formatted SD card
Swapped phone at Sprint store with new one
So even after swapping my EVO with a new EVO from the Sprint store and not fooling with the phone at all, I am still having the same exact issue.
I am absolutely at wit's end with this and I have no idea what to do at this point.
Any help would be greatly appreciated.
Does this happen over wifi too, or only 3g?
------------------------------------------
This post brought to you by my EVO 4G, by XDA-Tapatalk, and by Swype.
Thats a good question. I dont have a wifi connection to try it on at home because I keep my wifi on 5ghz N. I will take it to a friend's house and try.
yeah good luck testing it with WIFI. I'd say my WIFI is about 10 times less reliable than 3G.
I have not been able to test with Wifi yet, but I just had one of my coworkers that has the same phone to replicate the issue on his phone. He is having the same exact problem.
We set our phones next to each other and downloaded Space Buster 3D Lite off the Android Marketplace. Mine crapped out about 2mb in and so did his. He wasnt able to surf or do anything else on his phone for a few minutes just like mine.
I'm wondering if this a network problem in our area or if there is a problem with the phone.
Also, I downloaded a continuous ping program and did 3,000 pings with no packet loss, so it seems to only happen with heavy data usage ie. saturating your bandwidth.
Either way, it makes me feel a lot better to see this problem happening with other people lol
dude... i was just about to post a thread on this. im tearing my hair out with this horrible horrible problem. tmobile was better and more consistent its ridiculous...
i'm having the exact same problems, and not only just this, but i'm sending and receiving texts hours and hours off... its just not instant. wheerever i am. and sometimes i'm sending a text and this data "blackout" happens. also when i'm receiving texts i can't send texts out at the same time.. the phone gives me sms errors and then the data timeouts for minutes.. i have to wait minutes to resend the texts or use data..
Well it turns out that my friend that got this phone too is having the same exact problem......
WTF is going on here? Can people test this on their phones? Just try downloading a large file (5mb+) off android marketplace 2-3 times and watch the download. See if it stops or says download paused. Then try surfing the web when this happens.
Including myself, thats 3/3 people that are having this problem that I know personally.
oRAirwolf said:
Well it turns out that my friend that got this phone too is having the same exact problem......
WTF is going on here? Can people test this on their phones? Just try downloading a large file (5mb+) off android marketplace 2-3 times and watch the download. See if it stops or says download paused. Then try surfing the web when this happens.
Including myself, thats 3/3 people that are having this problem that I know personally.
Click to expand...
Click to collapse
I have no issues downloading large files, maybe it is location based?
It appears the OTA update that was released today fixed the problem. I've been running Sprint TV for about 4 hours with no issues. Thank god...I was about to cancel my service over this.

[Q] WCDMA Mobile data issue.

Hey everbody. this is my first post on here. and I have a really annoying issue.
OK, i bought an unbranded Galaxy Note II N7100 4.1.2 jelly bean couple of months ago and that issue seemed to be there since the beginning.
It's that when I'm connected to internet through mobile data on WCDMA, all of a sudden the "received" signal (orange arrow) won't flash any more while green arrow flashes every two seconds and i have no internet access no matter what i do, the only thing that can temporarily fix this is that i restart my phone and then the internet is perfect again for a not certain interval of time and then the issue happens again, it won't come back until i restart the phone again.
Sometimes it could stay for 12 hours before it happens and sometimes i could keep restarting my phone every five minutes, it's really annoying.
I've tried all the known tricks like hard reset, deleting all apps, i disabled so many services or apps that may cause this problem, I disabled all syncing apps, i deleted, re installed APNs, i changed my SIM card and finally i subscribed for another network provider and it still happens
I'm really at a loss, I don't know what causes this problem.
Is it a hardware issue? but if it was a hardware issue, it wouldn't work at all even after restart, right? is it some bug in the built-in 4.1.2 jellybean?
And i also may say that i receive calls normally, the WIFI works perfectly and the GSM mobile data works all the time no problems, it only happens on the WCDMA ONLY or the AUTOMODE.
The H , H+ or 3G sign is up there but the orange arrow all of a sudden won't flash and no internet access at all untill i restart the phone.and this issue may start to happen even if the mobile data is off all day and when i turn it on BOOM the issue seems to be there even before turning it on.
I hope you guys can help me with this...thanks
dukemtareq said:
Hey everbody. this is my first post on here. and I have a really annoying issue.
OK, i bought an unbranded Galaxy Note II N7100 4.1.2 jelly bean couple of months ago and that issue seemed to be there since the beginning.
It's that when I'm connected to internet through mobile data on WCDMA, all of a sudden the "received" signal (orange arrow) won't flash any more while green arrow flashes every two seconds and i have no internet access no matter what i do, the only thing that can temporarily fix this is that i restart my phone and then the internet is perfect again for a not certain interval of time and then the issue happens again, it won't come back until i restart the phone again.
Sometimes it could stay for 12 hours before it happens and sometimes i could keep restarting my phone every five minutes, it's really annoying.
I've tried all the known tricks like hard reset, deleting all apps, i disabled so many services or apps that may cause this problem, I disabled all syncing apps, i deleted, re installed APNs, i changed my SIM card and finally i subscribed for another network provider and it still happens
I'm really at a loss, I don't know what causes this problem.
Is it a hardware issue? but if it was a hardware issue, it wouldn't work at all even after restart, right? is it some bug in the built-in 4.1.2 jellybean?
And i also may say that i receive calls normally, the WIFI works perfectly and the GSM mobile data works all the time no problems, it only happens on the WCDMA ONLY or the AUTOMODE.
The H , H+ or 3G sign is up there but the orange arrow all of a sudden won't flash and no internet access at all untill i restart the phone.and this issue may start to happen even if the mobile data is off all day and when i turn it on BOOM the issue seems to be there even before turning it on.
I hope you guys can help me with this...thanks
Click to expand...
Click to collapse
Tried flashing a custom rom?
Sent from my GT-N7100 using Tapatalk
Nope
OverDub said:
Tried flashing a custom rom?
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Not really, im a noob when it comes to hacking my phone and afraid to brick it ...I still need to read and research about it..or maybe someone can help me. But till now id be happy with the 4.1.2 without this issue.
dukemtareq said:
Not really, im a noob when it comes to hacking my phone and afraid to brick it ...I still need to read and research about it..or maybe someone can help me. But till now id be happy with the 4.1.2 without this issue.
Click to expand...
Click to collapse
Flashing a custom ROM is really easy, and there is no way u can brick your phone if you do the steps correctly.
Sent from my GT-N7100 using Tapatalk

[Q] NOTE II keeps restarting whenever connected to the internet

Hey everyone,
I've been looking all over the internet for a solution to my problem, and nothing have worked yet. I've tried clearing the cache (and often data as well) for phone, internet and chrome. My setting does not keep activities. I have not tried factory reset, because I cannot backup all my phone's data as of now.
The problem with my phone is that I cannot connect to the internet at all. Because I'm out of the country right now, and will be for a while, I cannot use mobile data (because of my phone plan). I've been relying a lot on internet for communication with others, and though I can do it fine with my laptop, it's not exactly easy for me to carry it around everywhere.
What happened was this afternoon, I suddenly received the pop up "Unfortunately, Internet has stopped" when I tried to log in to my uni's wifi network. I used chrome after that and things were fine.
But then, the message kept on popping up and suddenly the phone kept on restarting itself. This happens constantly! After the phone is fully loaded, it restarts again!! When I switched off the wifi, the phone worked well. But I noticed that facebook and whatsapp were uninstalled (not by me). Maybe the problem lies with the wifi connection thing, cause whenever I switched it on, the phone restarts on its own. But if the wifi is on without being connected to any networks, the phone is fine.
After a while, I also started to get the pop up "Unfortunately, the process com.android.phone has stopped".
Since I'm living in campus right now, the only wifi network available for me to connect to is the university's. So I don't know if this is just a problem with the univ. or just wifi networks in general.
I have this phone for about two years already. It is not rooted. I've dropped it several times but it still works fine. I have not installed any new applications recently. All I did today was scroll through tumblr. Uninstalled that app too just in case, but problem remained.
If any of you know what's up or what to do, that'd be a great help!
Thank you

Very weird WiFi issue

Hey guys. I'm having a very weird WiFi issue on my A520F.
Today the WiFi froze. It wouldn't turn off when I switched it off. After I while it turned off but took ages to turn it on again.
I factory reseted the device because I thought it was a software issue. It didn't work - after the first boot it was the same.
After a while after this, the WiFi started working again, but only for a period of time, then it would just freeze again for apparently no reason. Switching it off and on solves the issue for a while, then it freezes again saying that my WiFi is limited.
I can't take any logs since I'm not rooted (and don't have a PC to use ADB), and this is really scaring me since it happened out of nowhere. An hour before this started happening WiFi was working just fine.
I haven't installed anything unusual today, just connected for the first time on a new, but trusted, WiFi.
I've also reseted my WiFi router to its factory settings, thinking that it could be the issue, but the problem persisted. My Chromecast works just fine on the very same network.
Did this happened to anyone before? I've tried to root my phone a while back and, since it didn't worked out, I gave up and flashed the latest firmware from my country. This phone originally came with German firmware in it and I flashed it to a Brazilian one, which is the one I'm using and had no issues so far.
Can this be a hardware issue?
Thanks in advance!
So I guess I'll end up solving this on the weirdest way I can imagine.
After I posted I logged into my modem's settings and took a log at its logs. Seems that the moment this issue started to happen was near the time that the DNS server my modem was using started to fail.
I never thought that such a simple thing could mess this things like this. I mean, the DNS server is essential, but how that could freeze my phone's WiFi? Either way, I changed the DNS to Google's DNS and since then I haven't had any freeze or disconnetion. I'll test a bit more to see if the problem is gone.
Well, I do believe that I found the root of the problem.
As some of you may know, modems tend to stay on for a very long period of time (no one wants to lose internet connection, so we rarely reboot then), and for reasons I don't know (and as a tech support guy I've seen this happen A LOT) they freeze sometimes and only work again after being completely turned off and on.
Since the issue started again when I was messing with the modem settings (trying to change the DNS again to see if the problem would return), I decided to give my modem a few minutes of rest.
After that, I've powered it on again and went through the initial setup (my ISP provides an simple wizard when you first connect to the WiFi) and up until now I'm not having issues.
I'll wait a few more hours to report again, but so far so good.
So it seems that giving those things a few minutes rest every month or so isn't a bad thing at all.

Question Z Fold 4: Losing Network Connection When On Home Wifi (ATT)

Hello all!
Got a weird problem, that at first wasn't much of an issue. But now keeps getting worse and worse.
I'm on ATT btw
I've noticed that when I'm on my home wifi, I will randomly have the following issues:
I can't send or receive phone calls
I can't send or receive text messages
Anything network related just doesn't work
It's very random, but happens frequently, and if I turn on airplane mode then turn it back off, the issue is resolved.
I've tried:
resetting network settings on phone
resetting my home network
soft restart and hard restarting phone
I've tried connecting a router to the stock ATT router and using that as my connection
Everything I can think of, short of reformatting the phone completely which I will probably try later this week
I'm on the latest firmware
When the issue happens, I can turn off wifi and it will show 2-3 bars of network but no lte/5g/5g+ or anything. And sometimes it shows the circle with a line through it.
Thanks!
xbrad said:
Hello all!
Got a weird problem, that at first wasn't much of an issue. But now keeps getting worse and worse.
I'm on ATT btw
I've noticed that when I'm on my home wifi, I will randomly have the following issues:
I can't send or receive phone calls
I can't send or receive text messages
Anything network related just doesn't work
It's very random, but happens frequently, and if I turn on airplane mode then turn it back off, the issue is resolved.
I've tried:
resetting network settings on phone
resetting my home network
soft restart and hard restarting phone
I've tried connecting a router to the stock ATT router and using that as my connection
Everything I can think of, short of reformatting the phone completely which I will probably try later this week
I'm on the latest firmware
When the issue happens, I can turn off wifi and it will show 2-3 bars of network but no lte/5g/5g+ or anything. And sometimes it shows the circle with a line through it.
Thanks!
Click to expand...
Click to collapse
Are you using an e-sim?
I have t-mobile with an e-sim and i've had this happen before. Ended up just restarting the phone.
apatcas said:
Are you using an e-sim?
I have t-mobile with an e-sim and i've had this happen before. Ended up just restarting the phone.
Click to expand...
Click to collapse
Nope, using a normal sim card from ATT.
Lucky a simple restart fixed it, I'm at wits end how to fix this issue....making work very difficult lol
Going to run phone without wifi today and see if the issue comes up off wifi.
Okay, so tested today without using wifi. And while not as frequent, it still did lose connection just now. And I had to toggle wifi off/on for it to regain connection....
Guess my last step is to reformat the phone
Just got the fold4 on T-Mobile and had the same issue over the weekend.
Randomly stops getting service, have bars but no data, sim says unknown. Disable then reenable sim and it works until next time.
Cleared cache, cleared network settings, remove and reinserted sim.
Today is my first day without losing network.
hamagc said:
Just got the fold4 on T-Mobile and had the same issue over the weekend.
Randomly stops getting service, have bars but no data, sim says unknown. Disable then reenable sim and it works until next time.
Cleared cache, cleared network settings, remove and reinserted sim.
Today is my first day without losing network.
Click to expand...
Click to collapse
Interesting, going to try some stuff tomorrow to see what I can figure out.
I was away from my house and had no issues, so starting to think maybe it's my location....but not sure.
Interesting, I've been getting this occasionally on my fold 4 with tmobile. I'll have apps that wont update data with a 'you're not connected to the internet' error. I recently added duck duck go browser and enabled the app tracking blocker. I've been wondering if the duck go vpn is the cause. Do you use any sort of vpn?
MovingZen said:
Interesting, I've been getting this occasionally on my fold 4 with tmobile. I'll have apps that wont update data with a 'you're not connected to the internet' error. I recently added duck duck go browser and enabled the app tracking blocker. I've been wondering if the duck go vpn is the cause. Do you use any sort of vpn?
Click to expand...
Click to collapse
Yeah I use ProtonVPN, used to use alwayson but ended up turning it off as it was interfering with my Tesla Key function. But whether it's on or off, I still get the issue.
I haven't reformatted my phone just yet, but the issue has reduced a bit the last few days. I'm not sold on it being my phone as this literally only happens while at home.....really bizarre honestly.
Also got an issue now with android 13 that it won't work with my Tesla half the time. It just doesn't recognize my phone as my key .-. really tilting xD
xbrad said:
Yeah I use ProtonVPN, used to use alwayson but ended up turning it off as it was interfering with my Tesla Key function. But whether it's on or off, I still get the issue.
I haven't reformatted my phone just yet, but the issue has reduced a bit the last few days. I'm not sold on it being my phone as this literally only happens while at home.....really bizarre honestly.
Also got an issue now with android 13 that it won't work with my Tesla half the time. It just doesn't recognize my phone as my key .-. really tilting xD
Click to expand...
Click to collapse
Thanks for the info. It's so intermittent it's very hard to pin down. I still haven't gotten the update to 13 so hopefully that helps you narrow your search some.
MovingZen said:
Thanks for the info. It's so intermittent it's very hard to pin down. I still haven't gotten the update to 13 so hopefully that helps you narrow your search some.
Click to expand...
Click to collapse
I've noticed it less with Android 13, but android 13 broke my Tesla Key functionality....so not sure that was worth the trade off xD
Yeah, I haven't been able to pin point any specific cause which is super annoying....
Well it lasted a day or 2 then happened a few times again.
As this was a new device for me, I noticed it wasn't "activated" on T-Mobiles site. I went through the activation process and that seems to have fixed it for me now (wifi calling too).
Likely unrelated to what you're experiencing but thought I'd mention it.
hamagc said:
Well it lasted a day or 2 then happened a few times again.
As this was a new device for me, I noticed it wasn't "activated" on T-Mobiles site. I went through the activation process and that seems to have fixed it for me now (wifi calling too).
Likely unrelated to what you're experiencing but thought I'd mention it.
Click to expand...
Click to collapse
That's interesting though, maybe I just need to go talk to ATT as much of a pain in the ass as it is -_-*

Categories

Resources