Develop Bugs

[SOLVED] WiFi not working properly? 3G/4G stays on due "My Account" App

So when i am home i have my WiFi on, which means my 4g is off. Now when the WiFi is on, i can not receive or send pictures. Also cant use the web or do anything like that but just send and receive text/calls.. and reason to this? maybe i have certain settings on that i don't know about? If i remember right, my wifi worked properly a few days ago.. but i cant remember exaclty. Help please? Thanks

no one knows?

Power cycle your router?

I've been having a different wifi issue. at home I have only edge coverage but I have petty good cable internet so obviously I want to use my wifi but for some reason the phone connects to wifi yet still uses the mobile network unless I turn off mobile data. My wifi sleep policy is set to never btw. Any ideas?
Sent from my Hercules with xda Premium.
Edit
Also if I turn off mobile data while connected to wifi then turn it on while still connected it stays on wifi fine. Its like the mobile radio is preventing the wifi connection from fully initializing or something

Same issue!
kenvan19 said:
I've been having a different wifi issue. at home I have only edge coverage but I have petty good cable internet so obviously I want to use my wifi but for some reason the phone connects to wifi yet still uses the mobile network unless I turn off mobile data. My wifi sleep policy is set to never btw. Any ideas?
Sent from my Hercules with xda Premium.
Edit
Also if I turn off mobile data while connected to wifi then turn it on while still connected it stays on wifi fine. Its like the mobile radio is preventing the wifi connection from fully initializing or something
Click to expand...
Click to collapse
I am having the same issue. I have to go into airplane mode, then turn on wifi to actually be able to use it... otherwise seems to default to mobile radio...

I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.

jmr533 said:
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
Click to expand...
Click to collapse
That does work but its a frustrating step lol
Sent from my Hercules with xda Premium.

jmr533 said:
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
Click to expand...
Click to collapse
yes, does seem to work, but agree it's frustrating.... Hope they fix this soon.

Got this from the battery thread. This actually fixes the wifi issue on my SG2
The program is called Llama and can be downloaded from the market. I deleted all the default events and just added these 2. Hope this helps for all of you with this issue.
Originally Posted by paprcut View Post
Here are a couple of things that really helped my battery life:
- Install Llama and launch it
- Add an event called WiFi
-- Add condition: WiFi Connected (any network)
-- Add action: WiFi Sleep Policy (never sleep)
-- Add action: Toggle Mobile Data (off)
- Add another event called WiFi Disconnected
-- Add condition: WiFi Disconnected (any network)
-- Add action: WiFi Sleep Policy (sleeps when screen turns off)
-- Add action: Toggle Mobile Data (on)
Click to expand...
Click to collapse

Try freezing "my account". It toggles data even with WiFi is on. Try it and let me know.

Brotha Noompsey said:
Got this from the battery thread. This actually fixes the wifi issue on my SG2
The program is called Llama and can be downloaded from the market. I deleted all the default events and just added these 2. Hope this helps for all of you with this issue.
Click to expand...
Click to collapse
Actually saw this tread and had Llama installed with these 2 profiles added and was till getting this issue... Going to try Freezing My Account to see if that helps... I know it helped with my wifi issues on my G2x.
Update: Nothing seems to work now. Can't have Wifi and cell radio on at the same time... can get calls but nothing else...

I've seen it occasionally as well. I haven't needed to reboot though. It usually recovers after I toggle WiFi on and off and mess with some other things.

Splaktar said:
I've seen it occasionally as well. I haven't needed to reboot though. It usually recovers after I toggle WiFi on and off and mess with some other things.
Click to expand...
Click to collapse
I notice the same issue and I also toggle wifi on and off to get it to work back again.
Sent from my SGH-T989 using xda premium

Same here. I have to toggle wifi on/off and sometimes reconnect through wifi settings to get it back.
Sent from my SGH-T989 using XDA App

Same here. It's really annoying
Sent from my SGH-T989 using Tapatalk

Medikay said:
Recently I have noticed that the wifi on my phone stops working randomly...even though it says it's connected. Usually I can solve this problem by rebooting; should I return the device?
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Click to collapse
Yes, either return or warranty exchange for a new one, I have not noticed this issue with my device at all.

I've been having the same issue and it definitely causes excessive battery drain. Sometimes toggling wifi off then on works. Other times it requires toggling mobile data off then on.
I had it happen just now and tried freezing 'my account' in titanium backup as suggested and my 4g indicator immediately turned off. Sweet! It seems that 'my account' is the culprit!
Edit: I really wish this topic wasn't merged...I think there were a couple 'wifi problem' threads talking about different issues. To clarify, my problem was that while on wifi my 4G indicator would sometimes turn on and consume more battery and (sometimes) force all data to use 4G instead of wifi. Really annoying!
Sent from my SGH-T989 using xda premium

[Q] WiFi not working properly? 3G/4G stays on
My mobile data doesn't always turn off when wifi is on. Any ideas?

same here ,dont know what that is

Bump.........

WiFi draining battery while it's off...?

Hi,
My WiFi is off (and has been off since I bought the phone as I never ever use WiFi) yet it's draining my battery.
It's kinda hard to understand or troubleshoot...... attached some screenshots, any ideas would be appreciated. thanks.

It could be Google's location service, which also scans for Wi-Fi network even if it's switched off. Try going to Settings >> Wi-Fi >> Advanced and make sure that "Scanning always available" is disabled.

Black Antitoon said:
It could be Google's location service, which also scans for Wi-Fi network even if it's switched off. Try going to Settings >> Wi-Fi >> Advanced and make sure that "Scanning always available" is disabled.
Click to expand...
Click to collapse
Thanks a lot, that was exactly it! cheers man

Wifi issue

Does anyone know how to stop the WiFi from turning on automatically ? I have all of the options for the WiFi off and I'll turn the WiFi of but my WiFi will still turn on and say there is a hotspot available.

hanfordrob said:
Does anyone know how to stop the WiFi from turning on automatically ? I have all of the options for the WiFi off and I'll turn the WiFi of but my WiFi will still turn on and say there is a hotspot available.
Click to expand...
Click to collapse
You mean the options under Advanced in Wi-Fi settings you have off right? If so I am not sure I have not noticed my Wi-Fi coming on without me hitting the toggle.

Yes all the settings in advanced are unchecked,I will turn off my WiFi and next thing ya know I'm getting a notification that there is a hotspot available and sure enough my WiFi is on again! Its starting to get annoying that I get the hotspot notification all the time

hanfordrob said:
Yes all the settings in advanced are unchecked,I will turn off my WiFi and next thing ya know I'm getting a notification that there is a hotspot available and sure enough my WiFi is on again! Its starting to get annoying that I get the hotspot notification all the time
Click to expand...
Click to collapse
That is odd, one of the options under advanced is to make it so it does not try to connect to hot spots in general, also the other says to make it not scan while Wi-Fi is off. If both those are unchecked and it is still happening then there is some sort of issue I would guess. Hopefully someone else with the issue pops in here after a bit.

Me too
Yes, this is happening to my Note 4 as well. All settings in WiFi>Advanced are "off" and when I go walking through the neighborhood and turn on the phone I get a screen showing a list of wi-fi networks.
hanfordrob said:
Does anyone know how to stop the WiFi from turning on automatically ? I have all of the options for the WiFi off and I'll turn the WiFi of but my WiFi will still turn on and say there is a hotspot available.
Click to expand...
Click to collapse

Im gonna guess everyone has saw this already but thought i would post it anyway. In the advanced menu in wifi,there is a section called Always Allow Scanning. Description says "Let google location service and other applications scan for wifi networks, even when wifi is off". Sounds as if that could be the issue but if everything is already unchecked in the advanced settings menu, then im at a loss as well. Im gonna test this on my Note 4 and see if i am getting the same issue you guys are getting.

Nope no issues here i don't get that i turned it off, and i would know this cause if i walk in Walmart i use to get that on the the Wifi Hotspot not no more since i've turned it off, use to tell me the same for kmart or the AT&T Store where i live no more since i've turned it off!

Try disabling AT&T Smart Wifi. Could be the cause, especially if its alerting you to "hotspots".

I have the T Mobile version and it does the same. The white menu pops up telling that there is Wi Fi available, listing hotspots.
On my previous Note 3, it did not present itself as a page over my screen even if I had Wi Fi turned on. I simply had notifications of available wi fi's turned off. But it seems with the Note 4 one has to turn off wi fi completely for this to not show up?

hanfordrob said:
Does anyone know how to stop the WiFi from turning on automatically ? I have all of the options for the WiFi off and I'll turn the WiFi of but my WiFi will still turn on and say there is a hotspot available.
Click to expand...
Click to collapse
Check in Location Services... Specifically the google stuff. One of them allows the use of your WiFi & GPS data even if they are turned off... Meaning if you choose the high accuracy mode (instead of GPS only) the location services will periodically turn those things on to better pinpoint your location (and send that data back to google)

[Q] Is there a fix for the Wifi Issues on Lollipop?

Recently purchased a 2013 Wifi only N7. Upgraded to Lollipop and continue to have intermittent WiFi issues, where WiFi will show connected in the notification area with an exclamation mark. This usually occurs after I docked the device and been away from it overnight or for several hours. The only way to get back on the network is by toggling WiFi off/on. There is another WiFi network in my home, but it is set to a different channel and we are far away from the neighbors. The AP is nearby with clear line of site, and other devices (e.g. HTC One, iPad) have no issues.
I have read that this is a general problem with Android 5.

I would check your Wi-Fi settings in settings, Wi-Fi, three dots, advanced.

SwoRNLeaDejZ said:
I would check your Wi-Fi settings in settings, Wi-Fi, three dots, advanced.
Click to expand...
Click to collapse
There's not much to change in there. Since the nearest network is only 2.4ghz, I changed from automatic to 2.4ghz only. Not sure that's going to fix this.

What about your settings for WiFi being on or off during sleep? Is it set to always on?

SwoRNLeaDejZ said:
What about your settings for WiFi being on or off during sleep? Is it set to always on?
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Click to collapse
Yes, it's set to the default, which is "always on." Should I change this?

Wifi after sleep?

I have a question. I have "keep WIFI on during sleep" option set to "Never".
When I wake up my phone from sleep after 30 minutes or more of not using it, the wifi does not reactivate itself (it's off, no icon in statusbar), but when I go to settings, it says that Wifi is enabled. Just like in the picture below...
I want to know if this is normal or what? Happens to me on both stock and custom rom.
EDIT :
I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. Htc and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped

Sadly for you, it works as expected for me. I let my phone sit for about 40 mins hoping I wouldn't get a text. Picked it up and the Wi-Fi turned on and connected right away.
Stock Rom (1.91.617.1)
Root
Ex kernel .20 (stock except min perf 0% & GPU medium)
ivicask v17 performance

mosincredible said:
Sadly for you, it works as expected for me. I let my phone sit for about 40 mins hoping I wouldn't get a text. Picked it up and the Wi-Fi turned on and connected right away.
Stock Rom (1.91.617.1)
Root
Ex kernel .20 (stock except min perf 0% & GPU medium)
ivicask v17 performance
Click to expand...
Click to collapse
This is just plain weird for me. Not a real problem, but strange, maybe has something to do with my wifi connection (router).
Thanks for the reply!

Just confirmed that one other guy that just got the phone has the same issue.

I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. HTC and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped

CroCop18 said:
I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. HTC and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped
Click to expand...
Click to collapse
I have had the WiFi Frequency Band set to Automatic since I got the HTC 10. I came looking for this topic because of what mine does. When I wake up the screen, there is often a message on the screen "wifi has disconnected", and it will show connected to mobile data in the notification bar. It usually will reconnect to WiFi within a few seconds. But it is annoying, so I am looking for a fix, if there is one. I turned on the setting to keep it on WiFi during sleep a couple days ago, but it didn't change this behavior.
From what I am reading here, this sounds like it is common to the HTC 10 regardless of that setting. I am therefore thinking perhaps the "wifi has disconnected" message is actually left over and still on the display from when I turned the display off? But what I don't understand is that I get notifications such as incoming email and hangouts messages while the display is still sleeping. Unless those are coming via the mobile data connection. Perhaps I should try turning off mobile data and leaving wifi on to test if it still does that, but obviously leaving the mobile radio connection off is not desireable, even if that did help. Does the HTC 10 silently always switch to a mobile connection and turn off wifi whenever the screen is off, meaning that keep wifi on setting is flawed?

Zoandroid said:
I have had the WiFi Frequency Band set to Automatic since I got the HTC 10. I came looking for this topic because of what mine does. When I wake up the screen, there is often a message on the screen "wifi has disconnected", and it will show connected to mobile data in the notification bar. It usually will reconnect to WiFi within a few seconds. But it is annoying, so I am looking for a fix, if there is one. I turned on the setting to keep it on WiFi during sleep a couple days ago, but it didn't change this behavior.
From what I am reading here, this sounds like it is common to the HTC 10 regardless of that setting. I am therefore thinking perhaps the "wifi has disconnected" message is actually left over and still on the display from when I turned the display off? But what I don't understand is that I get notifications such as incoming email and hangouts messages while the display is still sleeping. Unless those are coming via the mobile data connection. Perhaps I should try turning off mobile data and leaving wifi on to test if it still does that, but obviously leaving the mobile radio connection off is not desireable, even if that did help. Does the HTC 10 silently always switch to a mobile connection and turn off wifi whenever the screen is off, meaning that keep wifi on setting is flawed?
Click to expand...
Click to collapse
No. You probably have "Auto-switch to mobile network" enabled in advanced wifi settings.

CroCop18 said:
No. You probably have "Auto-switch to mobile network" enabled in advanced wifi settings.
Click to expand...
Click to collapse
Thank you for replying. The only 3 boxes I have checked in WiFi > Advanced are as follows:
WiFi Notification
Show Wi-Fi pop-up
Hotspot sign-in
All the other check boxes are blank.

So I have similar problem. When I leave the house it switches to mobile network just fine. When I come back home it doesn't auto connect until I turn on the screen. My advanced wifi settings are below with basically nothing checked.
I agree this is a serious problem and for me I have no mobile network at home and depend on wifi and hangouts for voice calls.
Just curious what firmware is everyone on? Mine is 1.91.617.1.

This thread discusses it quite a bit, mentioning different settings changes to try.
http://forum.xda-developers.com/htc-10/help/wifi-issues-htc-10-weak-signal-fail-t3368165
I tried some of these changes, and things seemed better today for awhile, until I found out my phone actually wasn't getting the internet over the solid WiFi connection to my network. :/ I had to undo all the changes so I could get back online with it.

CroCop18 said:
I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. HTC and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped
Click to expand...
Click to collapse
Interesting. Mine was already on Automatic. I never touched it.