Usb pc issue - Galaxy Note II Q&A, Help & Troubleshooting

Hello everyone i hope you guys can help me, so im new in the note 2 world, i was given one with dn4 rom, everything was fine but when i tried to connect it to my pc, i just did nothing, only started to charge the phone, i tried different ports and usb cables and still the same, also i change de rom to DiamondV8 and the issue is still running. PS: I can see my sd card stuff on my phone. i hope this has any solution

Do you see message on pc as usb not recognised or something?

Related

Cannot connect to PC after ROMupdate

I hard-SPLled my device and unpreded ROM Miri v3.0 on it. After the upgrade the device could not connect to my PC via ActiveSync or Mobile Center.
I tried with several PCs, laptops and many cables.
It should be 'soft'ware, since the problem started after ROM upgrade.
So, I figured it was because of the ROM, so downgraded to official 6.1 ROM, but connecting is still not possible. The official ROM included bootloader, radio and OS, btw.
Now I am stuck with a device that cannot connect to any PC! I always get a message of an unknown device that connects, later on followed by a message of an unknown USB device.
And yes, tried to remove the speed-up of ActiveSync. Also tried as USB storage, but I get the unknown USB device all the time...
Please help, I don't know what to try now!
Try a different USB cable. Might be a good idea to buy a brand new one. They tend to go corrupt easily.
Bright.Light said:
I hard-SPLled my device and unpreded ROM Miri v3.0 on it. After the upgrade the device could not connect to my PC via ActiveSync or Mobile Center.
I tried with several PCs, laptops and many cables.
It should be 'soft'ware, since the problem started after ROM upgrade.
So, I figured it was because of the ROM, so downgraded to official 6.1 ROM, but connecting is still not possible. The official ROM included bootloader, radio and OS, btw.
Now I am stuck with a device that cannot connect to any PC! I always get a message of an unknown device that connects, later on followed by a message of an unknown USB device.
And yes, tried to remove the speed-up of ActiveSync. Also tried as USB storage, but I get the unknown USB device all the time...
Please help, I don't know what to try now!
Click to expand...
Click to collapse
Have you tried using a differant usb port? I had to do that with a miri rom on my "old" Blackstone. I did have trouble with miri roms doing that on my Touch HD,for some strange reason.
You could also go to the threads in that forum and read what people have done to remedy that problem on the HD, as it should also work on our Tilt 2.
Later..............
Bright.Light said:
I hard-SPLled my device and unpreded ROM Miri v3.0 on it. After the upgrade the device could not connect to my PC via ActiveSync or Mobile Center.
I tried with several PCs, laptops and many cables.
It should be 'soft'ware, since the problem started after ROM upgrade.
So, I figured it was because of the ROM, so downgraded to official 6.1 ROM, but connecting is still not possible. The official ROM included bootloader, radio and OS, btw.
Now I am stuck with a device that cannot connect to any PC! I always get a message of an unknown device that connects, later on followed by a message of an unknown USB device.
And yes, tried to remove the speed-up of ActiveSync. Also tried as USB storage, but I get the unknown USB device all the time...
Please help, I don't know what to try now!
Click to expand...
Click to collapse
try rebooting your pc, also try a different usb port on your comptuer and then try another usb cable. i have read somewere that some computers do not put out enough voltage on the usb ports, so this said, after you try the previous suggestions grab your cable and try another computer, after you install activesynce of course .
Thanks for thinking with me!
I tried several PCs, so, yes, different USB ports.
Also tried several cables that proved to be ok with other devices, including one ExtUSB cable.
Of cause resetted PCs before connecting and first installing ActiveSync or Windows Mobile Center (depending on OS: WinXP or Vista)
When connecting to USB connections that worked before now sometimes the Touch tells me there is insufficient power... That's strange too! It would mean the device needs more than 500mA in some cases (because it's the only device connection to the USB) - but this is on more USB ports of different computers!
So I tried everything qua hardware... Don't know what to do now.
Bright.Light said:
Thanks for thinking with me!
So I tried everything qua hardware... Don't know what to do now.
Click to expand...
Click to collapse
Have you considered -- or tried -- flashing to a different ROM via the sd-card method? The method where you put the RHODIMG.nbh file in the root of your sd card (by removing card and using a card reader attached to PC), then put the TP2 in bootloader and it flashes the new ROM from the sd card...something like that?
I probably didn't describe this quite right -- I haven't done it myself -- but lots of people prefer this rom-flashing method. Find/check-out the procedure elsewhere on this forum.
If it works then maybe you'd get away from the problem-rom...if the rom is really the problem.

Device not connecting to computer!

Hey there.
Ok I have a problem. I have had my touch pro 2 for about 6 months now and i am really happy with it, but recently i have ran into a problem.
My phone won't connect to my computer anymore! Not just my computer... no computer at all. Not just activesync, no, it doesn't recognise it at all, not even as a disk drive.
I doubt its the cable because it does charge, and i have tried another cable (not a htc cable but its a cable with the same plug, its from my external harddrive) and it still didn't work.
I also tried a hard-reset on my phone, but still... nothing.
Ive read somewhere that you should push the usb connector a bit up, i did that, but nothing (now the usb connector seems wiggly... glad it still charges though) i have no idea what it could be and i thought i'd post here first before going back to the dealer with it. Because without usb connection i can't install costum roms and that we wouldn't want that, do we?
Well, hope one of you guys can help!
That's very strange I have had it once, but that was due to the rom I used. I flashed another rom and it worked again.
What you could try is to download a new rom and put it on your sd car using this:
http://www.julien-manici.com/windows_mobile_wifi_remote_access/
This let's you put stuff on your mobile using wifi. It's worth a try.
But you have to install roms directly from your pc to your phone, while being connected to USB right? The standards htc roms for example can only be installed that way i think... or can you also copy the .exe to your device and run that?
i'll give it a go when i get home. Thanks =]
I am having the same issue here. All of a sudden my PC or Laptop doesn't see the phone at all but it does charge with no issues. When I plug it in I don't even get the sound that the PC knows something was jut plugged into it.
go to settings - connection - usb to pc - untick the enable faster synchronization box
that should do it
As long as you have Hard SPLed your Rhodium you should be able to use the sd card method to install a rom instead of using the PC and usb connection.
You copy the rhodium.nbh file to the root directory of an sd card formatted FAT32 and then boot into bootloader - volume down and power button when off.
Follow the onscreen prompts...
Cheers...
This sounds familiar - http://forum.xda-developers.com/showthread.php?t=741406
Lennyz1988 said:
That's very strange I have had it once, but that was due to the rom I used. I flashed another rom and it worked again.
Click to expand...
Click to collapse
What's interesting with my Tilt2 (not the OP) was that I wanted to flash my ROM with the new AT&T "unofficial" ROM and that's when I found out I couldn't tether. I basically just wanted to tether my phone so I could put that new ROM onto the phone to see if I could make it more reliable and faster. Sigh.
it actually might be the cord...
The same exact thing happened to me... my phone charged with the cord but no computer recognized it...
I bought a new usb cable from radio shack and viola it worked again... so I advise u just trying a new one and if it doesn't work take it back... but try the unchecking the "check for faster sync" box first like someone said bc that do stop it from being recognized sometimes...
mr_sheen said:
go to settings - connection - usb to pc - untick the enable faster synchronization box
Click to expand...
Click to collapse
Yes, this has (almost) always fixed the issue for me. Somehow WDC becomes blind to new device inserts after you plug-unplug them several times.
Slow but stable is better.

Galaxy SII not recognized by computer

Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated
tomasitoc said:
Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated
Click to expand...
Click to collapse
since you install the drivers into multiple computers and tested them all... it might be your phone.
First can you give more detail on what happens when you plug your phone in? Does your computer make any sounds or searches anything?
ALSO Try installing kies.
if that doesn't work either... looks like you need a warranty exchange
Try using an oem Samsung usb to micro usb cable. I had this problem with my Samsung Galaxy Epic a while back. Everytime I used a generic cable lying around my computer would not recognize my phone. When I used a Samsung cable it worked. Your computer should automatically identify your phone using the right cable. If not re-install them and don't forget to restart your computer before attempting to connect to your computer again. Good luck.
I've had this problem too.
Initially I had kies installed and had to launch the program to access the two 'mounted' removable drives.
I assume the drives mount, but you can't access the drives?
If that's the case, look on the phone and pull down the status bar and check to see if it sees the USB connection. Select that, and allow it to connect as USB storage.
thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!
tomasitoc said:
thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!
Click to expand...
Click to collapse
you probably didn't give it enough time for the pc to actually install the needed components.. it takes a good 5-10 mins for everything to finish installing
I'm faced with the same problem. Only different is, as soon as it shows connect to usb from the notification bar if goes away. I tried the usb tool in wireless but still wont work. I tried the samsung cable as well
know it sounds dumb, but have you rebooted lately? mine wouldnt recognize the sd card when plugged into comp....rebooted....all is well

Zenfone 2 not detected when connected to PC

I was trying to transfer some files to my phone through a USB cable today, but the phone was not recognized by the PC at all (Even though it was working a week or so ago). I had some issues before with the cable needing to be still in a certain position or it would disconnect from the PC, so I tried using another USB cable which didn't work either (I tested both USB cables with another device, and both cables were working and the other device was recognized by the PC).
I also updated the USB drivers on my PC with the official drivers on the ASUS support page, and tried putting my phone in fastboot and recovery mode, but both were still not being recognized by my computer. My phone still charges properly, but I am wondering if the USB port got damaged somehow so that it can't connect to a PC anymore?
pyroshroom said:
I was trying to transfer some files to my phone through a USB cable today, but the phone was not recognized by the PC at all (Even though it was working a week or so ago). I had some issues before with the cable needing to be still in a certain position or it would disconnect from the PC, so I tried using another USB cable which didn't work either (I tested both USB cables with another device, and both cables were working and the other device was recognized by the PC).
I also updated the USB drivers on my PC with the official drivers on the ASUS support page, and tried putting my phone in fastboot and recovery mode, but both were still not being recognized by my computer. My phone still charges properly, but I am wondering if the USB port got damaged somehow so that it can't connect to a PC anymore?
Click to expand...
Click to collapse
uninstall and reinstall the drivers. Ensure that phone is not connected during the process.
also have you upgraded your pc os ? if yes then its a little cumbersome to get the same working...
i changed from stock to cm, it is showing well now ... using RR now
Is your phone encrypted? If so you need to unlock in order for your pc to recognize it.
Thank you both of you for the help, unfortunately, my phone was not encrypted so there was no need to unlock in order for it to be detected. Uninstalling and reinstalling the drivers didn't work, and my PC was already on windows 10 since a few months ago. I would also prefer sticking to the stock ROM for this phone for now since they keep coming out with updates.
In addition, I tried using a USB OTG cable to see if the phone could detect the USB drive and my phone couldn't (it has worked before, and my old Galaxy Nexus could still detect it). I also tried plugging my dualshock 3 into the phone, and it also couldn't be detected (also had worked before).
It looks like it's actually a hardware issue and my only option is to RMA it now. I'll have to do it at a time when I don't need my phone as much or when I am not as busy.
PS: In case anyone else has this issue in the future, quick charging also no longer works
zenfone2 I also experienced that, and I have tried several ways, but remains unchanged. I was dizzy today :crying:

Help note 2 charging, but do not connect the pc

my note 2 is running normal and I connect it on pc today and he just loaded, but do not want to connect more in no uniformed of 3 pc I have at home, but yesterday he connected normal. even bought a usb flex to see if solved, but not forward, already removed and installed the samsung drivers, kies too, but not forward.
in windows device manager has an error: unknown device (failure device descriptor request)
I'm already crazy here, because not get to spend anything to phone and or copy it to the PC, please help me .... :crying:
you could try other wires, maybe there's something wrong with the wire. =)
I've tried with 5 cables here , both original and of poor quality, and any positive results .
tadshakur said:
I've tried with 5 cables here , both original and of poor quality, and any positive results .
Click to expand...
Click to collapse
Did you try different kernels and Roms?
I use a india stock ROM , because the phone is imported and I 'm from Brazil , and used a modified karnel , and all roms that I tried to put gave failure in Odin.
And now with this problem, not of to try to install a ROM or kernel via Odin, and I'm afraid to try to flash any ROM or kernel and gives problem , then I iron made ​​..
My smartphone also not recognize any stick by OTG cable, it recognizes that the USB OTG cable is connected, but not nothing happens, does not appear the flash drive in the file explorer, can it be a problem on the main board ???
Please, if anyone has any solution help me !!!!!

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