My brand new Note 4 has always worked flawlessly with my home route via wifi (the past month). However, once I try going to a public wifi hotspot, such as my local ymca, my Note 4 just keeps saying "obtaining ip address" and eventually ends up saying "failed to obtain ip address" or "avoided poor internet connection". Also, after entering in a password on a wifi network at work, it will say saved, secured but drops the wifi as soon as i attempt to you use the internet...
I have been to a few hotels where I was able to connect to there free wifi after entering a password. I have researched this problem as being linked to android devices. There are some tips or workarounds that I've found that may or may not work for me but here they are:
1) Set frequency band to 2.4ghz only
2) Set to static ip
3) Turn airplane mode on, then back off
4) Do a factory reset on the phone
Before I attempt all of these options at my local Ymca, I would like some feedback from others. Has anyone came up with a sure fire fix for this issue on android devices? Any other tips or suggestions?
Thanks to all !
Alot of times public Wifi will have you "sign" an agreement. Open your web browser and refresh a page and alot of times it will have an agreement you have to click "I agree" and then put a continue button and it will go from there. Biolife, McDonalds, and Woods Coffee all have this. Its a bit weird if you have never done it before but it will make sense. Hope it helped.
Related
Hey everyone,
I just got a brand new HTC Desire yesterday and I can't seem to connect my phone to the internet via WiFi. I don't know why but I entered the right password and everything... Every time it goes 'Obtaining IP address from (router name)', but ends up unsuccessful. I tried forgetting and doing it again but still does not work. Anyone have any ideas? Please let me know what information I should post to solve this matter quicker. I'm running on 2.1 update1
[SOLVED]
It seems that most HTC Android phones are very fussy about the routers they will reliably connect to. Whether it's a really a phone problem, or the router that is at fault isn't really known.
Try changing the channel and/or encryption method on your router, as this may help.
Regards,
Dave
Solution
I found my way around solving this issue. Here's how I solved my problem:
Problem: Unable to connect to WiFi. Able to scan network but 'Unsuccessful' everytime WiFi attempts to 'Obtain IP Address from (network name)'.
Solution:
1) Press Menu key under WiFi window on HTC Desire
2) Choose Advanced Settings
3) Under IP Settings, Check 'Use Static IP'
4) Insert all the information below that: IP address, Gateway, Netmask, DNS1, DNS2 (it should all be in numbers)(I only had one DNS1, so I typed the same numbers in DNS2)
You can get the information via Laptop:
Right Click on your network>select 'Status'>select 'Details' under signal quality>All the information you need
5) Once all information is filled in, press 'Return' key and it SHOULD connect successfully.
Additional Notes: I selected the WiFi network and entered the passkey before I did all the steps above.
Hopefully this helps those who had the same problem I did!
Haven't you just given your Desire the same IP address as your laptop??
If your wireless network is set up to use DHCP, you shouldn't need to do any of this.
Regards,
Dave
I dont understand why also but IT WORKS! Rightfully, mine is running on dynamic IP. Will it have any problem connecting again once IP address is refreshed?
jxleung said:
I found my way around solving this issue. Here's how I solved my problem:
Problem: Unable to connect to WiFi. Able to scan network but 'Unsuccessful' everytime WiFi attempts to 'Obtain IP Address from (network name)'.
Solution:
1) Press Menu key under WiFi window on HTC Desire
2) Choose Advanced Settings
3) Under IP Settings, Check 'Use Static IP'
4) Insert all the information below that: IP address, Gateway, Netmask, DNS1, DNS2 (it should all be in numbers)(I only had one DNS1, so I typed the same numbers in DNS2)
You can get the information via Laptop:
Right Click on your network>select 'Status'>select 'Details' under signal quality>All the information you need
5) Once all information is filled in, press 'Return' key and it SHOULD connect successfully.
Additional Notes: I selected the WiFi network and entered the passkey before I did all the steps above.
Hopefully this helps those who had the same problem I did!
Click to expand...
Click to collapse
A BIG THANK YOU..have been trying to connect with all possibilities minus setting up the static as Im using dynamic which doesnt make sense.
Keep in mind that you have to give all your devices on that network then a static ip-adres, because otherwise you run the risk of another device already having the ip you assigned to your phone.
So is there a valid (non-static IP) solution????
I just got this problem both at home and at other places as well.
I can't find any errors in Android, and wifi scans as it should, it connects but as the topic starter stats, it can't assign an IP-adress!
Static IP is not a solution for me, nor should be for anyone, this is basic function that should work with out issues.
Please advise if there is any, thanks in advance!
Connecting to Wifi Unsuccessful [NOT SOLVED]
boas said:
Static IP is not a solution for me, nor should be for anyone, this is basic function that should work with out issues.
Please advise if there is any, thanks in advance!
Click to expand...
Click to collapse
I was able to connect but noted that my phone wouldn't even completely charge, got hot and emptied in about an hour, so I installed "Startup Auditor" and" JuiceDefender" but somehow these seem to have broken the Wifi. I uninstalled JuiceDefender and there's nothing disabled in Startup Auditor that could explain it. But the phone can see Wifi points, but can't connect.
Wassup?
Of course it's possible that as the phone is rooted, juicedefencer changed something as root and I have no idea how to change it back.
glad u got it fixed!
been having trouble with wifi connecting. It was working fine... i decided to give a different rom a try (express 3.61 landscape). i couldnt get wifi to work and there were a couple things i didnt really care for, so i switched back to my energy 2/6/12 with anthrax kernel and still not connecting to wifi... well thats only partially true. I have a linksys WRT54GS2 router and i use CISCO NETWORK MAGIC to manage/monitor my network. When i try to disable the network lock to add my phone back in it just keeps searching and never finds it, but my phone will be connected to my network. As soon as I cancel the scan it drops the wifi connection. I even tried using WPS with no luck. Do you think it has something to do with updating my PRL and profile while on the Express rom? this is really annoying me.
UPDATE: I've been playing around in my routers configuration utility and i got this figured out. I jsut couldnt do it with in Network Magic. Ill post my steps incase anyone had this same issue:
1. open web browser on pc enter you address to get into your router(this is usually 192.168.1.1 on linksys routers)
2. leave the user name blank and type admin in the PW section(unless you changed it when you did setup)
3. Go to the "wireless" tab
4. Then goto "wireless MAC filter" subtab
5. click edit mac filter list button
6. get your phones mac address( menu\settings\about phone\hardware information
7. enter phones mac address into an open slot then click save settings at the bottom of the page. then save the changes in the router setup.
It may vary some for different routers but this worked for me... WHAT A PITA!
At some points in your life, one of your Android devices connect to a wifi router, but can't connect to the internet. However, your computer, laptop or iPad will connect to that same wifi and use the internet just fine. I've looked everywhere on the internet for solutions, some of them are:
+ Turn off and on both modem and wifi router
+ Factory reset wifi router
+ Battery pull your phone, wait 30s and put it back
+ Reflash stock or custom ROM
+ Change DHCP IP setting to Static
+ Disable security (WEP, WPA) on wifi router
+ Check DNS server, gateway IP address for correctness
Fortunately, I stumbled upon this old thread last night -> http://forum.xda-developers.com/showthread.php?t=1371794
It helped fix the internet connection temporarily, turning off and on wifi on phone caused the issue to repeat.
In summary, he found out the correct MAC address for gateway was mismatched with the one on his phone. Even though the gateway IP address is correct (example: default gateway IP 192.168.1.1)
Upon further investigations, I found out my Wifi ROUTER has the same IP address with my MODEM (192.168.1.1) This IP conflict causes the phone to recognized the WIFI ROUTER's MAC address as the gateway's MAC address. This problem mostly occurs on Android phone, not computer (I'm no tech savvy so I have no idea why)
Simple fix: Go to wifi router setting page, change the IP address on wifi router to different number (other than default 192.168.1.1), and the problem should be fixed.
Please help spread the words to fellow Android lovers, I'm sure a lot of us have struggled with this problem :laugh:
I'm one guy who is desperately looking for a solution to this.
Unfortunately the solution you gave didn't work.
Hi
i have a problem with wifi. it remains connected but loses internet access randomly. i found this solution:
"In the wifi networks, select the network you want and select ‘Forget network’
Turn off the wifi
kill all the apps with your task manager
Turn on the wifi again
Connect to the network
Check the internet connectivity
If still the problem exist, switch off the phone and redo the above steps"
it solves the problem, but it happens again after some minutes. actually, i also installed an app named "wifi fixer" which does the above process automatically. when the program is active, it turns the wifi off and on every 2-3 minutes. and the phone has internet access when the program tuns the wifi on.
any idea?
Turn off wifi optimization on some android phones help.
Sent from my Nexus 7 using Tapatalk 4
(bump) By any chance, are you all using Aztech's router? I have the same problem with my Aztech router.
solution?
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Had the same problem for several months. Changed my router and everything became prefect.
Sent from my Galaxy Nexus using Tapatalk
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2 years after the last reply I am having the same problem. My wife and kids all have internet access on their phones, tablets, desktop and laptops all from the same modem router yet I am unable to use the internet on my Galaxy S2 mobile phone even though my phone says connected to Wi-Fi Network Netgear 06.
The Mac address solution provided isn't applicable to my situation as my Mac address on my mobile is different to my modem router Mac address.
Any other solution?
I was having some issues connecting to mobile hotspot with galaxy tab 3 7.0 wifi. It would connect just fine to my home internet. And although it would show a strong signal connection to the hotspot running off my phone it would not connect to the internet.
I found this post online and I just thought I would share here with the community in case anyone else is having issues. This worked for me.
I take no credit for this, just wanted to share it.
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I ve spent nearly 3 hours today and 4 hours last week trying to resolve this on my new S3. I was pretty flummoxed when the wifi signal seemed to drop off without any reason.
After much hunting, my initial hunch seems to be correct
a) Interference from other devices
b) Unable to get an IP address
c) I am just a layman when it comes to networking, but since all of my other devices at home the iPad, iPhone and my laptop seem to have no issues (my laptop occassionally has the same drop-off problem), I thought it's likely to be a phone issue rather than a router issue.
To resolve this I found another thread on the forum and I tried this, and Bingo! it worked.
Press these menu options on your phone: Settings > Wi-fi> (Choose your network by tapping on it for a few seconds) > Modify network config
Check "Show advanced options"
Choose IP Settings: "Static"
Enter these details
IP - 192.168.1.253 or 195.168.1.253
Gateway - 195.168.1.1 (I chose 192.168.1.1 since that's my router address)
NPL - 24
Netmask - 255.255.255.0 (I could not find this option)
DNS 1 - 8.8.4.4 or 8.8.8.8 (I had the latter by default and let it stay)
DNS 2 - 4.4.4.4
And save.
Presto! It just connected in a few milliseconds.
It may not be so simple for each phone, but it's certainly worthwhile to try.
Here is the link the forum thread, where I resolved it:
Good luck
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cool.
I've some problem with wifi on galaxy tab 3 7.0 SM-T211 (JB 4.1.2)
When connect using hotspot laptop or tethering via other device, my wifi always scanning every 7s. make my battery run out.
I was trying use advance setting (static IP) but still same.
How to solved this problem?
instable wifi
Somehow the solution with a static ip works perfectly
I also assigned this ip in the router to the mac adress of the phone
Thanks raptorseye
OK, so I've got a VERY strange one for y'all.
First off, I had this problem on Nougat. That's what prompted me to follow instruction on here and upgrade to Oreo and try. Yeah, that failed too.
So right now I have no problems at all connecting to any Wi-Fi router at home, my friends, in-laws, etc. Even when we go to restaurants and connect, like Bob Evans, Denny's, etc. where it asks you to accept the terms of service.. no problems.. at all!!
The problem I have is on the plane. I fly 4-6 planes a week and the free Wi-Fi I have with T-Mobile has been a godsend in keeping up with work while in the air. Obviously, it's happening on every plane I fly. I can connect to the SSID, but do not get an IP address. I even bothered the guy sitting next to me once to disable his iPhone and let me connect using the IP addressing that his phone had to try. Nothing. I can ping the gateway, but not the DNS server. SO I resolved the URL for the login page to an IP and threw that in Chrome to try to pull it up. Still nothing. It's so infuriating!! I can open plenty of apps that shows the IP address that whatever router I'm connected to gives me, but for some reason I do not get one when connecting to GoGo. I've tried a different browser (firefox, opera and the Samsung browser). I've tried an incognito window to remove and possible cashed issues. I've tried forcing Google's DNS and OpenDNS, still nothing.
So, the next step.. try a different phone. Yup, works great. It's not an account issue. It's almost like my MAC address is blocked by all the routers on every plane?! That can't be. I carry this Moto Z2 Force and also my iPhone. Problem is, I wanted to try to connect my laptop via Bluetooth to my Z2 Force once it's connected to the GoGo Wi-Fi to get my laptop online, but I can't even get an IP to be able to connect to the router. You can't do that with an iPhone. If you can... a penny for your thoughts
What's worse, is I've contacted GoGo Wi-Fi's tech support chat. They are determined to tell me there's something wrong with the phone.
Can someone please help me figure this out? I used to work in an IT department for the state government, and I should be able to keep up with whatever you ask.
Thanks a TON in advance!!
Some specifics:
Moto Z2 Force (T-Mobile)
Rooted with Magisk (but had the issue when it was bone stock on Nougat)
Android 8.0.0
Baseband M8998TMO_20207.117.02.41R NUS
Kernel 4.4.78-perf-g6174029
Build OCX27
SSID of the affected network - gogoinflight
I'm flying 3 hops tomorrow and I can get you as much detail as you'd like, I just need to know what.
nothing!?