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The other day I noticed that I have a blue dot/circle on screen, maybe a cm in diameter. It's not a dead pixel or anything, it's just like there's a blue overlay on top of the screen. I stupidly carry it around without a case (I used to use my case but whenever the phone rang I used to accidentally decline calls whilst getting it out). Does anyone know what the problem is and whether it's fixable?
Thanks. Sorry if this is in the wrong place.
newton ring probably. Seems to become a frequent problem. Try the search on that.
Lord_Conflict said:
The other day I noticed that I have a blue dot/circle on screen, maybe a cm in diameter. It's not a dead pixel or anything, it's just like there's a blue overlay on top of the screen. I stupidly carry it around without a case (I used to use my case but whenever the phone rang I used to accidentally decline calls whilst getting it out). Does anyone know what the problem is and whether it's fixable?
Thanks. Sorry if this is in the wrong place.
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Click to collapse
My first phone did the same thing. Yup, it's a newton ring. If you are still under warranty (should have 1 year from purchase date), then just bring it back to Tmobile or whoever you bought it from. They swapped mine out with no problems. There is no fix that I know of without repairing the hardware. Good luck!
These guys are right, it does sound like the familiar "newton ring" issue, common to HTC hardware it seems.
There's a number of other threads across the site on that subject, you can check to see if the pics in any of them match the general look of what you're seeing...but I think the odds are very good you're just the next lucky winner in the newton-ring lottery.
FYI, although there seems to be no universal cause, heat and/or pressure are common suspects.
Thanks guys. Unfortunately I bought it handset only from the internet so I have no warranty. It's not too big or noticable so I guess I'll put up with it. It also gives me an excuse to buy myself the Touch Pro3 later on =p.
Lord_Conflict said:
Thanks guys. Unfortunately I bought it handset only from the internet so I have no warranty. It's not too big or noticable so I guess I'll put up with it. It also gives me an excuse to buy myself the Touch Pro3 later on =p.
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Most people say you can get them from pressure or too much heat, but I babied the hell out of my first one, and I still got one, so not sure if it really has to do with that or not. Sucks though, it bothered the hell out of me to see it every time. It wasn't horrible, just a faint blueish purple ring. That's the spirit. I want the tp3 as well.
Hi.
I've got a small question for all. I had my galaxy phone for only 2 weeks now, and treaded it with the same care I've done with all my phones (have had earlier a Galaxy S for 1.5 years without a single scratch on it).
Just a few days ago I saw a very thin crack in the screen, stretching from almost the edge of the top left corner, and diagonally down a bit to the right side.
Curiously as I am, I checked if anyone else had the same problem.
I found a few places online, but not a lot.
[cant add links due to first post]
I want to know if this can be a build problem, since I'm pretty sure I didn't miss treat it.
It doesn't affect the usability of the screen, meaning all pixels and everything with the touch layer seems to be working perfectly, and its quite hard to spot even if you know its there. You need the right amount of light and angle to see it. Perhaps that's why I cant find a lot about it.
Has anyone a similar problem?
That sucks. You might not be able to exchange it since that is physical damage. Youre probably going to have to live with it, sell it or get it repaired which will be costly.
Sent from my Galaxy Nexus using xda premium
Is that on the digitizer or on the glass? If its on the surface you could throw a screen protector on it to fill it in.
http://www.youtube.com/watch?v=qoMRO4OiXw4
if its on the digitizer, that shouldn't happen. I would try and get it replaced.
there is certainly no harm in taking it back to the place of purchase to see if they are willing to help...
I've tried to take it back, but they didn't want to take it without examination, and that will cost $150, and from experience, they will probably come to the conclusion that its not a manufacturer error (unless several people reports the same issue)
Its not in the top glass, but as far as I can see, its not in the digitizer either (I assume the digitizer would at least behave differently with a crack in it)
Still hoping that more people have this problem, since that would prove that its a bad batch or something..
Hi Mazy,
I just discovered a hairline crack on my nexus too.
Unfortunately I don't have a camera right now to take pictures of it, but suffice to say the crack matches the one you have!
I cannot think of how this crack came to be - its so new and hasn't been mistreated at all.
I'll try and upload some photos in the next few days if I can borrow a camera to do so.
With some effort I managed to get to take a photo with a webcam (see attachment).
I haven't yet contacted the place of purchase to see what can be done about this - I'll keep this thread posted.
Thanks for that image.. This seems to be more than a coincidence, the angle and size of the crack seems very similar. I suspect that your phone works as normal as well, and that the crack is more or less invisible in normal usage, but in specific angles it shines up?
Have you used any "heavy" program for a long time, meaning did you use a program that could make the phone become warm?
We have two similar phones here, but only one is cracked, and thats the one that we used as GPS, and using that, the phone gets hotter than normal. I dont know if that can affect it at all, but Im trying to figure out what caused it.
Hey op is your phone GSM or CDMA? Australian guy I assume yours is GSM.
I have the exact same crack that you have found in your screen. (Verizon LTE version) Thought maybe I had simply been careless with my phone but then started thinking that it might be a manufacturer issue.
Buff McBigstuff said:
Hey op is your phone GSM or CDMA? Australian guy I assume yours is GSM.
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Its a GSM, and from the charger I got, I assume it was meant to be shipped to UK (or any other country with that type of outlet)
Slowburn72: if its possible, please take a picture as well, Im planning to use this thread to prove that this is not a user mistreating the phone, but rather some problem in manufacturing or assembly of the phone.
Slowburn72 said:
I have the exact same crack that you have found in your screen. (Verizon LTE version) Thought maybe I had simply been careless with my phone but then started thinking that it might be a manufacturer issue.
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Wow guys, I smell something fishy here. Mark one up as my GN has the same thing.
I was out in the winter sun today for the first time with this phone after having it for about 4 weeks when I saw a line going across from the top left, diagonally down to the right side about 1/3 down.
Immediately I thought, WTF! I have NOT dropped this thing and have NOT sat on it. It's been in a case since day one which should also reinforce it. How the hell did I do this? I even tried rubbing it off when I first saw it thinking it was just another fingerprint smudge.
This is a Verizon LTE version so at this point I don't think this is specific to version.
I will also say that I am shocked that I didn't notice this before being a very picky nerd about this kind of stuff. At the same time, I can't actually see this until I get enough ambient light and hold it on an angle. It's a hairline crack beneath the topsheet of glass but not deep enough from what I can tell to affect the display. Most user damage appears to result in shattered outer glass and the fact that our cracks are the same that this is due to assembly or design.
I have a feeling we aren't the only ones with this issue. I have insurance on the phone but no way am I going to make an insurance claim considering we all have the same, and I mean SAME crack.
I will be printing this thread out when going back to where I got mine to kindly ask for a replacement. I will be taking this one up the chain, if I have to, after reading this thread. I am glad this thread was started.
I think we are on to something...
I would contact Samsung and point them to this thread. Maybe if they see its happening to multiple people they will replace it.
Same hairline crack on mine too!
I have had this galaxy nexus less than 24 hours. I literally watched a small scratch like mark turn into a diagonal and long hairline crack across 1 quarter of the screen. I didn't do anything to the phone I've had a nexus 1 for over year with no crack at all. Now I think I know why the guy was trying to sell me the warranty so hard. Will be returning the GN to best buy for a full refund.
Same symptoms everyone else is listing... shows up in only certain lighting and angles. But marked it is... ever presently defective.
Everyone with this defect, are you on gsm or verizon version? Only reason i ask is verizon version case is slightly modifies which can cause loose volume keys. Perhaps this bigger casing puts some awkward twisting force on the screen from the modified production assembly.
Thats why the crack would be in identical location on every one.
Its happened on both gsm and lte
Sent from my Galaxy Nexus using xda premium
I have the exact same "Hairline crack". Tried to get it replaced without success.
Btw, it's a GSM version.
I have a version from telus in vancouver canada. My crack is from top right (to the left of the front facing camera) and runs to the middle left side. There are absolutely no scuff marks on the phone as it has not been dropped once. Phone is in mint condition all except for this hairline crack.
I will be returning to best buy to let them know my unhappiness with this phone.
I suspect a change from inside temp afer taking video and pics all day at the local science world.. then going outside is when I noticed a small crack starting to spread. i had the phone less than 24 hours.
Unimpressed!
I also only kept the phone in my x-Large leather jacket pocket by itself.
When the phone is turned on the hairline crack can only be seen from certain angles. When it is turned off it is easier to see from the photos attached.
Coincidentally, a friend bought the GN and just told me over gchat that the same thing happened to his GN phone, as described here.
I would call samsung. Ask to speak to a manager. That is crap. If this many people are having the same crack, it isnt isolated.
While I do not have this problem, I did want to chime in here. For those of you who tried to exchange your Nexus without success, I highly recommend going to another store or taking the matter up the chain until you get a replacement.
There is absolutely no reason they can't exchange the phone. This is clearly a manufacturing defect and there is absolutely no sign of physical abuse that the user could have done to cause this. If I were in your shoes I would not give up until it got replaced.
My last resort would be to go directly to Samsung with pictures and a detailed explanation of the issue. This is completely unacceptable in my opinion.
I recently realized that the glass on the screen is coming off slightly from the top left corner. I never drooped the phone it never got a hit no nothing.
Any one noticed something similar ?
Sent from my Galaxy Nexus
b1ck132 said:
I recently realized that the glass on the screen is coming off slightly from the top left corner. I never drooped the phone it never got a hit no nothing.
Any one noticed something similar ?
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Can you get a picture?
Well I tried but its quite hard.
The glass is supposed to be onside the chassis and well it is for the 70% of the phone.
But half of the right side and especially the right top corner, you can feel it is off by a bit, and when you press slightly it goes in where its supposed to but doesnt stay there.
It is as if the adhesive of the glass isnt holding on the corner any more.
Sent from my Galaxy Nexus
b1ck132 said:
Well I tried but its quite hard.
The glass is supposed to be onside the chassis and well it is for the 70% of the phone.
But half of the right side and especially the right top corner, you can feel it is off by a bit, and when you press slightly it goes in where its supposed to but doesnt stay there.
It is as if the adhesive of the glass isnt holding on the corner any more.
Sent from my Galaxy Nexus
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I would bring that back to where you bought it, fire it across the counter and request a new one! It's obviously a faulty built one.
jd1001 said:
I would bring that back to where you bought it, fire it across the counter and request a new one! It's obviously a faulty built one.
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This^^^
Take it back and get new phone.
jd1001 said:
I would bring that back to where you bought it, fire it across the counter and request a new one! It's obviously a faulty built one.
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Click to collapse
Here's your sign
TNS201 said:
This^^^
Take it back and get new phone.
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This.
Who started THIS vile trend of replying with "This." Is it cool or something? I dunno, just figured I'd try it out. Will report back on my findings.
Been more than a month that i bought it.
And can't demand an exchange, got a friend buy it in UK and bring it over here. No way to take it back to UK for a while.
Was just wondering if it happened to someone else, or if someone had any recommendations about what ppssibly could cause this or how i could possibly fix it.
It's been perfectly normal for weeks ;(
Sent from my Galaxy Nexus
b1ck132 said:
Been more than a month that i bought it.
And can't demand an exchange, got a friend buy it in UK and bring it over here. No way to take it back to UK for a while.
Was just wondering if it happened to someone else, or if someone had any recommendations about what ppssibly could cause this or how i could possibly fix it.
It's been perfectly normal for weeks ;(
Sent from my Galaxy Nexus
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Are you positive it didn't get exposure to excessive pressure? That is the only logical way the glass would start to "pop" out! It's a strange one, never heard anything on these forums that is similar.
Yeah I am pretty positive, I baby my phones, my nexus one is still without a scratch.
That is why I felt the need to create a topic, since I never heard of something similar on any of the phones I owned/followed.
Sent from my Galaxy Nexus
the bottom left of my phone started making a weird clicking noise every time I squeezed it, then I looked at it and the glass was coming off just a tad, I went back to the store and 5 of them that came out were doing the same thing, try your self, squeeze the bottom left of your phone.
b1ck132 said:
I recently realized that the glass on the screen is coming off slightly from the top left corner. I never drooped the phone it never got a hit no nothing.
Any one noticed something similar ?
Sent from my Galaxy Nexus
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Click to collapse
was your GN made it china by any chance?
It should have a 1 year warranty against manufacturing defect. If there are no marks on it from a drop, they should replace that no questions asked. If the retailer wont take it, call Samsung.
Are you sure you don't mean the bottom right?
That corner actually is a tad higher than the other corners.
Nope my issue is on top left.
The international warranty doesnt include exchanges. If there is a manufacturing defect then the device should be sent to the country that it is bought in.
At least that is what the warranty card in tge box says.
Sent from my Galaxy Nexus
Hi,
I had similar issue but located in the bottom-right corner of the phone. What I did was a bit risky but I just pressed the glass into the chassis a few times and it went in place. After this it looked perfect. Of course I can't guarantee the result, this is how I made it, of course this is not a professional way to repair things like that .
This is another time I have to write that something wrong is happening with Samsung's quality control. Quantity over quality, definitely. This is not an isolated case, I have read other posts where people were complaining about this, out-of-center camera sensor placement, clicks from the speaker, bad screen etc, not to mention the famous volume rocker bug. When you buy a phone for $700 you at least demand no obvious, visible defects.
I'm also having this issue on my phone, except that the screen is coming off on the left bottom part of the phone.
This was a replacement phone for the first one that was exchanged as DOA because of screen discoloration.
Went to the shop today and the sales rep was giving me attitude ("are you sure it isn't supposed to be like that?") and told me to return on Monday when the manager was there. Have to say I'm not really feeling the charm of Nexus at this point anymore. The iPhone might be fragile and limited, but at least the production quality is top notch...
Cmmts said:
I'm also having this issue on my phone, except that the screen is coming off on the left bottom part of the phone.
This was a replacement phone for the first one that was exchanged as DOA because of screen discoloration.
Went to the shop today and the sales rep was giving me attitude ("are you sure it isn't supposed to be like that?") and told me to return on Monday when the manager was there. Have to say I'm not really feeling the charm of Nexus at this point anymore. The iPhone might be fragile and limited, but at least the production quality is top notch...
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Have you ever gone to any iphone forums and read problems iphone users have with hardware or software? Stuff happens with anything electronic that is mass produced. Every now and then you will have something that is not like it should be.
Let's not turn this into an iPhone vs Android battle =p
Each phone is graeat, for the ones that love them, each have flaws each have great parts.
Anyways, it appears that this is not an uncommon problem, and I think it is unlikely it will be causing much of a problem in the long term.
I'm pretty positive that the problem is caused by the adhesive holding the glass, not powerful enough, or not put enough at certain areas to hold on to it after a while.
It's not like, it's making the phone unfunctional or anything. I was wondering if it was only me having the problem, and appears not.
This is the 3rd Nexus phone Google had a say in, and all 3 had huge flaws somehow, which is tragic. Maybe G, should be more careful with choosing it's partners =)
wonshikee said:
Are you sure you don't mean the bottom right?
That corner actually is a tad higher than the other corners.
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Is that how its supposed to be ? My bottom right corner is higher than the benzel, all other corners are a hair below(if looking at in portrait). Being 4 days old planning on going to store to get replacement, seems this would affect a screen protector that i havent installed yet..
I have about 5...does anyone else have this issue?
I have 2 dead pixels
Pristine and unblemished here. Sorry for your loss.
I've got one dead pixel. Not too worried about it though.
daijizai said:
Pristine and unblemished here. Sorry for your loss.
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Same here.
I got one :crying:...
I have another watch coming, I'm going to check that one and return the one with the most dead pixels.
One, but it just went away. Lucky me.
daijizai said:
Pristine and unblemished here. Sorry for your loss.
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Haha no loss here...just seeing if others had the same experience. Thanks though!
Just picked up mine, one dead pixel.. Apparently the first batch is mostly defective
None.
I have 1. Google Play is in the process of replacing the watch. I reported it to them the day I received it.
Really disappointing to see this issue be so common.
i received two silvers from motorola today... two stuck green pixels on both, same mid/upper left location.
I have about 4 dead pixels, best buy is going to replace it. They ordered me another one and I'll just return my current watch when it comes in.
Numerous dead or stuck pixels all over. Just got it today, contacted Motorola (bought it straight from them) and got a full refund, a return label, and a 10% promo code to purchase a new one.
I had one dead pixel. Just returned mine yesterday.
So, a buddy of mine ordered ours together and we both wound up with dead/stuck pixels: His had 2, mine had 5.
We don't want to be without them and potentially get stuck waiting for a couple weeks, since we got the silver ones and they seem to be in high demand, but I think we might just have to return/exchange them. It sucks because if his Best Buy wasn't closing down relatively soon, we could hold on to our current ones until the new ones came in but they have orders to the store disabled meaning we'd have to return them right away and ship the replacements to his place.
This is why I rarely, if ever, buy first gen/first batch electronics.
Hmmmmm I have one dead pixel barely noticeable but it's there.. Tempted to exchange it but don't want more dead pixel there.....
None here, pristine. I'd go insane if I had dead pixels. Dead pixels are the worst to me. My eye gravitates to them every time. I have a few on my work monitor and it drives me insane but they wont' buy me a new monitor and its out of warranty.
I traded 3 total.... Every one had 1 or 2 idea pixel..... I gave up.....
So, to see the dead or stuck pixels is everyone setting the brightness on 5 and going to a black screen (such as the about screen under settings)?
When I do this, I see a few pixels at the top of the screen and one in the lower left that appear to be stuck? However, without turning up brightness and being in a dark room on a black screen, I see none. I also can't see the stuck pixels on any other screen except for the boot up screen or this black about screen.
Hey,
I have been a Note fan since the very beginning and a foldable with spen support has been a device of my dreams. When the Fold 3 was released I decided to go for it and give my Note 20 Ultra a break. The fold isn't perfect especially with such a small battery but as an exynos user the battery has always been a thing to compromise in my region. But,
The reports about the screen being so fragile and getting cracked in concerning numbers have halted me from getting this expensive piece of tech. I am aware of the cracking issues with the earlier folds but the reports about this third generation looks really concerning.
Are the cases that high? or is it just the usual (defective patch) in any product?
Think of it this way, no one will post about how their screen is fine and not cracked, but people will be inclined to post when their screen is shattered and broken. If every person with a screen that wasn't cracked would post theirs, it would far surpass the cracked screen numbers. I have had mine since 22nd of October and I have not had one issue, not one cracked screen. I recommend it as it's the best phone 2021 could bring.
Had mine since the early pre-order time. No screen crack or break, but I have a Spigen hard case on it. I've dropped it a few times, but have been uber lucky it wasn't anything that cause damage. One has to look at the cause of the damage before assuming it's a defect of the product.
Not sure what reports you have read, but I've yet to see an influx of cracked screens from general everyday use. Plus, many of use early birds have coverage for damage.
No issues here.
I have to wonder though, if the phone was left in a car overnight with below zero temps and then unfolded cold. What would happen? Has anyone been brave enough to try? ;-)
I have had mine since shortly after release and I use it... and I mean USE it...
I use the outer screen for many quick things, but I spent over 75% of my time opening and using the inner screen. I have a Fold SPen and use it constantly and I am STILL on the original factory inner screen protector and have ZERO issues with any bubbling, cracking or anything else on the device screen or the protector.
Just take some care of your device and it will take care of you.
is there a way to cover the hinges so nothing gets inside? Like some case
ghassan haddad said:
is there a way to cover the hinges so nothing gets inside? Like some case
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Click to collapse
My case has a hinge cover, but many have issue with the phone not lying flat.
ghassan haddad said:
is there a way to cover the hinges so nothing gets inside? Like some case
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Click to collapse
There are some cars that specifically cover the hinge I believe. I think Samsung even has their own. But they seem so bulky and awkward.
NONE of the cases that I have seen or used or played with have a Hinge Cover that will protect from Dust/Water intrusion. Just not going to happen. Sorry mate.
I've had my Fold 3 since a couple of days before release day and use the inner screen 99.99% of the time, all day long. No issues here. I clean the dust and fingerprints (which you can barely see and don't cause the rainbow effect) with a reusable screen cloth from Amazon with a koala on it - bought it for my car stereo screen, but there are a ton in the pack, so I use them for different things.
Not only the operation of the phone in cold weather exasperating this issue but maybe also a combination of pressing on the screen with a finger to close the phone..
Plasticisers are a limited lifespan. They are what makes plastics flexible. As they fail, cracking is the result. With a close to a near 180° the engineering is less than brilliant. Made with a very finite lifespan in mind.
The Fold series is an even more niche market than the Notes. Like an inept gambler Samsung don't know when to run away. By shoving the prototype Fold down the throats of its loyal Note customer base Samsung deserves what they get... idiots.
sorry, blackhawk.. do you have one of these?? best phone ever lol.
if the stock protector fail, replacements are easy
Ya been a Note User since the first one .. after going Fold 3 I can never go back... love the screen .. really better battery, cameras, I'd like a micro SD slot again and for thr s pen to go into the phone and it would be perfect...
As for the screen cracking mine has not but the built in screen protector has peeled up so I peeled off ... all good so far.. but if you get this phone usually it's on a 24 month contract then you swap phones to 2 gens later. Also I'd assume everyone would get the insurance for the screen replacement etc... so if that's done you just send it in for any screen issues .
akhentamentiu said:
sorry, blackhawk.. do you have one of these?? best phone ever lol.
if the stock protector fail, replacements are easy
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No, blackhawk just likes bagging it as far as I can tell.
Best. Phone. Ever. For me, anyway.
[email protected] said:
Ya been a Note User since the first one .. after going Fold 3 I can never go back... love the screen .. really better battery, cameras, I'd like a micro SD slot again and for thr s pen to go into the phone and it would be perfect...
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I loved the note, from the very first, and my note 12 pro tablet. Now that I'm retired and don't need the spen I love the fold. It's like carrying a tablet in your pocket everywhere.
I can't wait until they actually get the whole 'Z' folding thing working, to triple the size
What I find funny is all the people bagging the idea of the Fold, alongside all the companies trying to make one themselves. I'm pretty sure Apple will sell one in five years, well behind the curve as usual while claiming to be ahead as usual.
Ha ha yes exactly apple will bring a foldable out when samsung goes to the next design for foldable.. I also like that sliding screen they might out put out ... I'd rather the than the folding but for now beggars can't be choosers lol
it's interesting that no one here had a bad experience while a similar thread on reddit is full of (cracked) displays
ghassan haddad said:
it's interesting that no one here had a bad experience while a similar thread on reddit is full of (cracked) displays
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Link? (or it didn't happen )