Related
I have searched for this issue and there are TONNES of threads about it and a lot of proposed solutions but none of them work for me. I have been using this HTC Incredible for some three months now and have gone through various ROM's including some Sense based, CM7, a couple ICS ROM's and MIUI. But every one of them gives me this problem with the wifi at work. The phones finds the network, connects to it, authenticates and then gets stuck at Obtaining IP Address... and then repeats the cycle.
I used to have an iPhone that worked well with the same wifi spot. My friend's Nexus running ICS connects just fine. But my phone exhibits this problem with this wifi spot and a bunch other public spots it has connected to before.
From reading various threads, it happens when Android remembers the last IP address it got at this spot and tries to assign itself that but fails. It does not learn to ask for a new one. Which is verified by the fact that assigning a static IP, then going back to dynamic IP address makes it refresh the IP request and work for a little bit. Then it goes to sleep and the same agonizing cycle starts again.
Is it because of the hardware? Is it because of the Kernel? Does anyone have a clue?
I have tried Wifi Fixer app and that didn't help. Another person has listed three other apps and how those did not work for him (so I didn't even try them).
At this point, this issue is so frustrating for me. Can anyone recommend some more ideas for me to try? Different ROM's, different kernels? Anyone? ANY one?
This happens to me intermittently when I come home. Multiple ROMs and kernels, no rhyme or reason. When I notice it, I restart the phone and have to turn WiFi back on. Then it works fine for a day or longer. I wonder if it's a bug that's triggered by background processes.
I came across this possible fix while searching for something else. Wifi Won't Connect
Also, I would not be so quick to write off those other apps you mentioned, it is very possible that the person who said they did not work had something different that was causing the Wifi to not connect/obtain IP.
Thanks guys. I have installed a new Kernel and will try it as well as the above suggestions in the next couple of days and report back. Here are the suggestions made so far:
1. Turn wifi off. Restart the phone and turn wifi on.
2. wpa_supplicant renaming
3. Other wifi fixing apps.
yelloguy said:
Thanks guys. I have installed a new Kernel and will try it as well as the above suggestions in the next couple of days and report back. Here are the suggestions made so far:
1. Turn wifi off. Restart the phone and turn wifi on.
2. wpa_supplicant renaming
3. Other wifi fixing apps.
Click to expand...
Click to collapse
Have you tried forgeting the network in the wifi settings menu and then try connecting again?
Yes, I have tried forgetting and starting from scratch again. And with the new Kernel, it just doesn't connect at all. Gets stuck in the Getting IP address loop even for the very first time. I tried #1 but that didn't do anything. I cannot rename the wpa_supplicant because I don't have the USB cable with me and the ROM doesn't let me access the internal storage in ES Explorer. And since I can't get on the wifi, I can't try the other wifi fixing apps (#3).
I need major help!
I am currently on my third HTC One, after two attempts at a solution, and I am still having the same problem. Here it is: I will connect to my Wi-Fi at home, successfully browse a few pages online, press the power button to put it to sleep, press the power button again to turn it back on, then see (in the status bar) the Wi-Fi disconnect then reconnect, try to browse more pages online with no luck because the connection does not work. The only way I can consistently get Wi-Fi to work on this phone is after waking up my phone from sleep I have to turn Wi-Fi off then back on to re-establish the connection.
I've check my settings extensively and changed a few defaults in an attempt to get this to work. Here are my settings currently: "Keep Wi-fi on during sleep" - Always; "Wi-fi Frequency band" - 5 Ghz only; "Wi-Fi optimization" is checked; "Best Wi-Fi perfomance" is checked. My Wi-Fi password was entered correctly and I am currently writing this on a laptop connected to the same home network.
I am at my wit's end. I just want this beautiful phone to work properly. Are there any suggestions as to what might be causing this and how to fix this situation? Or am I doomed to an endless cycle of HTC One exchanges until I find one that works? Please help! Thanks.
JKing215 said:
I need major help!
I am currently on my third HTC One, after two attempts at a solution, and I am still having the same problem. Here it is: I will connect to my Wi-Fi at home, successfully browse a few pages online, press the power button to put it to sleep, press the power button again to turn it back on, then see (in the status bar) the Wi-Fi disconnect then reconnect, try to browse more pages online with no luck because the connection does not work. The only way I can consistently get Wi-Fi to work on this phone is after waking up my phone from sleep I have to turn Wi-Fi off then back on to re-establish the connection.
I've check my settings extensively and changed a few defaults in an attempt to get this to work. Here are my settings currently: "Keep Wi-fi on during sleep" - Always; "Wi-fi Frequency band" - 5 Ghz only; "Wi-Fi optimization" is checked; "Best Wi-Fi perfomance" is checked. My Wi-Fi password was entered correctly and I am currently writing this on a laptop connected to the same home network.
I am at my wit's end. I just want this beautiful phone to work properly. Are there any suggestions as to what might be causing this and how to fix this situation? Or am I doomed to an endless cycle of HTC One exchanges until I find one that works? Please help! Thanks.
Click to expand...
Click to collapse
very sorry to be hearing this.
just for sh**s and giggles, have you tried un-checking
"Best Wi-Fi perfomance"
Honestly, 3 HTC Ones having the same problem, and such a specific same problem... Sounds like a problem with your router.
I would try totally resetting your router. Not just unplugging it, but resetting it completely and setting it up again.
I had something similar happen to me (phone wouldn't connect to WiFi upon wake-up, I also had to turn WiFi off then back on) with my HTC Evo several years ago, I exchanged the Evo thinking that was the issue but the exchanged Evo did it too. Re-setup my whole network and have never had the problem again.
Sent from my HTC One.
josh995 said:
Honestly, 3 HTC Ones having the same problem, and such a specific same problem... Sounds like a problem with your router.
I would try totally resetting your router. Not just unplugging it, but resetting it completely and setting it up again.
I had something similar happen to me (phone wouldn't connect to WiFi upon wake-up, I also had to turn WiFi off then back on) with my HTC Evo several years ago, I exchanged the Evo thinking that was the issue but the exchanged Evo did it too. Re-setup my whole network and have never had the problem again.
Sent from my HTC One.
Click to expand...
Click to collapse
I will give that a try. I'm thinking the same way. There's no way I can go through 3 phones and have the same problem and be the only one who is having this problem. I will gladly wear my dunce cap if it works. I just want to end this Shakespearean tragedy.
And to answer andybones, yes the default is to have that selection unchecked so I had the problem even with unchecked.
josh995 said:
Honestly, 3 HTC Ones having the same problem, and such a specific same problem... Sounds like a problem with your router.
I would try totally resetting your router. Not just unplugging it, but resetting it completely and setting it up again.
I had something similar happen to me (phone wouldn't connect to WiFi upon wake-up, I also had to turn WiFi off then back on) with my HTC Evo several years ago, I exchanged the Evo thinking that was the issue but the exchanged Evo did it too. Re-setup my whole network and have never had the problem again.
Sent from my HTC One.
Click to expand...
Click to collapse
+ 1 to this
OR
VZW needs to drop an OTA, QUICKer
Go to a Starbucks, friend's house or something and test it out.
The problem has to be with your router. My One has the best WiFi connection of any device in my house except when I can't run hardwire to my desktop. But that has two 3" antennas.
It's the security, if you're running WPA2 it might have problems. Try changing encryption to TKIP.
Thanks everyone for the suggestions. What solved the problem for me was that I went to the Verizon store, had the technician help out, and they Googled the problem and saw that a factory reset would solve the issue. I never saw this result when I Googled the solution, but I went along with it. This worked in the store and I was able to connect to the wi-fi hotspot in the store. When I went home the wi-fi connection worked just fine. The reason I didn't do this in the first place is because I did a factory reset on the first two phones I had and the problem persisted. For whatever reason it worked this time.
JKing215 said:
Thanks everyone for the suggestions. What solved the problem for me was that I went to the Verizon store, had the technician help out, and they Googled the problem and saw that a factory reset would solve the issue. I never saw this result when I Googled the solution, but I went along with it. This worked in the store and I was able to connect to the wi-fi hotspot in the store. When I went home the wi-fi connection worked just fine. The reason I didn't do this in the first place is because I did a factory reset on the first two phones I had and the problem persisted. For whatever reason it worked this time.
Click to expand...
Click to collapse
i bought htc one and it seems i also have this issue ..BUT .. i have an wifi extender and seems it attachs with it very smoothly .. so i think the problem is inside the router it self ..ill try to figure out why .
EDIT : The problem seems to be only exist on the D-Link Routers which i have "Not sure if all router or just mine" .. it gotta be frequency disturbing or something
Same problem for me. here is what ive gone through..
Just got the phone today OUT OF THE BOX
first thing i seriously tried was connecting to my linksys router with a wpa2 algy.
im on a dumb data plan and need to conserve, Anyway wifi was having a hard time connecting so i slapped the thing in airplain mode and tried to to reconnect to the router.
no dice, ok.. hmm did a factory reset twice, you name it i tried it.
taking it in the store for a replacement this week.
No need
I found out the problem is in the router it self .. you see , it connects to some old routers in condition they dont have password ... Im not sure why but i changed my router and with new one and gave it password and everything works fine now.
The problem seems to be in old routers i think.
Edit : my new router is tp-link im not sure about others
Sent from my HTC One using XDA Premium 4 mobile app
This worked for me
WiFi connection issues with HTC M7 can be overcome by renaming your device.
Settings
WiFi
Triple dots (top rh corner)
WiFi direct
Change name to HTC one
Click ok.
earthchild13 said:
WiFi connection issues with HTC M7 can be overcome by renaming your device.
Settings
WiFi
Triple dots (top rh corner)
WiFi direct
Change name to HTC one
Click ok.
Click to expand...
Click to collapse
Thanks bro that was right
So i recently got an update for my phone, and it auto downloaded it. I installed it, thinking it would bring improvements. Turns out, it messed up my wifi big time. Phone keeps forgetting networks it was connected to, and its a hassle keeping a stable wifi connection. It keeps disconnecting for no reason. No, its not a problem with the router. I tried resetting it and still the issue persists. Moreover, my family members phones and my laptop connect just fine.
Troubleshooting steps ive tried are restarting, and even resetting my phone. Did not work. Does anyone know how to fix it? It would help out a lot! Attatched screenshot with my firmware version. Thank you!
Hey all. I need some advice. This morning my G3 (D850) dropped WiFi connection for no reason. It says the signal is good but the network info says saved, secured. It will attempt to connect over and over again and if it does connect the signal is weak as can be and it drops the connection within 2 seconds. My coworker has a G3 also and is connected to the same work network I am. His connection says excellent where as mine said good. His device connects just fine with full bars. I'm baffled. I've already tried manually selecting 2.4 Ghz and 5 Ghz instead of auto select and that didn't help at all. I've tried manually turning off WiFi and turning it back on. I've tried turning airplane mode on and then off to refresh the connection and that didn't help. I've done a battery pull as someone in one of the android authority forums suggested that (apparently I am not the only one having this issue.), didn't work. I've unchecked WiFi optimization - no dice. There was another post on a different forum here on XDA that said turning off WiFi and then deleting the WiFi config folder located in data/etc/wifi and then rebooting fixed the issue for them so I tried that. After reboot when I tried to turn on WiFi my G3 rebooted itself. Does it everytime. SO, I had to restore to a nandroid backup (btw I'm on rooted stock 10f) to get the phone to stop hating my WiFi toggle attempts. Last ditch effort I did a factory reset hoping for an easy fix... Nope. I don't know what else to try. It was fine yesterday all day. This morning it was perfectly fine and then randomly started having this issue. I haven't altered any system files whatsoever. I really don't want to send my device to LG for warranty replacement so I'm hoping someone can help me out that may have had this issue and resolved it. The only difference between my device and my coworkers device is he is still on 10d and I am on 10f. That could be the issue I guess but that doesn't really explain why my device has been perfectly fine until this morning and I've been on rooted 10f for weeks. I am planning on flashing back to straight bone factory stock 10d when I get home here in a few hours from work but Idk if that will help or not. Judging from the amount of google search results of "LG G3 WiFi connection problems" this seems to be an issue for several people. I won't know if it's on the software side or hardware side until I get home but in the meantime has anyone had these issues at all? People have had success in changing to Static IP but I would have to do that for every connection I attempt to connect to and that's a pain in the a$$. Also, that does nothing to identify the root cause of the issue. Any help would be greatly appreciated. =)
BreakingVZW said:
to much words
Click to expand...
Click to collapse
try deleting /data/misc/wifi then reboot, it that doesn't work try an other kernel(rin kernel is good)
suljo94 said:
try deleting /data/misc/wifi then reboot, it that doesn't work try an other kernel(rin kernel is good)
Click to expand...
Click to collapse
Thanks for the reply. So it turned out my phone just randomly decided it doesn't like my work network anymore. Idk why lol. I got home and it hooked right into WiFi. Gf's WiFi and open networks as well. I call shenanigans. I went ahead and flashed back to 10d anyway though.
BreakingVZW said:
Thanks for the reply. So it turned out my phone just randomly decided it doesn't like my work network anymore. Idk why lol. I got home and it hooked right into WiFi. Gf's WiFi and open networks as well. I call shenanigans. I went ahead and flashed back to 10d anyway though.
Click to expand...
Click to collapse
I am having the same issue! But it is happening in other networks too...sometimes I get the phone to connect but it only works for a while and when I check the networks it only says Saved, even if I try to connect again
Having the same issue, whether at work or home, my wifi has become near useless. I've even gone as far as trying a different ROM. Didn't work.
Same thing here
I also have tried factory reset, installed a new ROM, changed settings in my router... but the problem remains I don't know what to do anymore, I use wifi a lot!! I searched through other topics but no one seem to know how to solve it. Unfortunately my warranty already expired, I took my phone to some technicians but honestly it didn't help at all...they all said it was a software bug and I should wait for an update but if it was just that a new ROM would fix it,right?
I am not very familiar with phone hardware but I assume that if it was a hardware problem I wouldn't be able to turn it on or connect to any network, right?? (any experts here???)
Any solution is welcomed.
anyone please?? :crying:
P.S : I tried a new baseband, new kernel and new ROMs. So far, nothing changed.
I can connect sometimes but get kicked out within minutes. At other times I only get the saved,secured message.
This is happening in every network
I'm unable to connect through wifi on asus zenfone 2. I have tried the suggestions given in net but it didn't help me that much. It keeps on connecting and dropping then reconnecting. It's really frustrating me a lot. :crying: . But it worked fine for me before. Not sure it's because of latest firmware update or not. If anyone had this problem and rectified it means pls let me know the solutions. Thanks in advance.
Please see our FAQ support site for WiFi troubleshooting assistance: http://www.asus.com/us/support/FAQ/1006657/
Sincerely
ASUS_USA
Thank you for quick response
Hi Asus,
Yesterday night i just tried my luck to connect with wifi and it got connected . But after current went and came, i tried to connect again but this time it did not connect to me. I could not understood the reason for it. I restarted my phone & modem but still same. Pls tell me what could be the reasons for this wifi connecting issues.
See of your router/ modem has a firmware update. If it does take it. That usually sorts these type of problems.
Are you able to connect to other WiFi networks? If not there are several helpful tips regarding basic troubleshooting techniques in an app called ASUS Support: Please see Apps/ASUS Support/Assistance/3G-LTE-WIFI-GPS/Cant connect to WiFi.
If you have any other questions or concerns please feel free to contact me direct at the email below.
Sincerely
Frank
ASUS_USA
[email protected]
Having the same problem
Hello, I'm from Paraguay.
Got the phone a week ago, and at first Wi-Fi connected okay, no problems at all.
Since yesterday, it hasn't been able to connect to Wi-Fi, it just keeps on disconnecting, saving, connecting again, disconnecting, and it never actually manages to just stay connected.
I have tried re-initiating the phone, putting it in airplane mode then turning it off again, forgetting all wi-fi connections and then connecting again, turning Wi-Fi on and off, turning the router off and then on again, and until now I haven't been able to solve the problem.
Right now I'm trying to check for updates to see if anything important's missing, but my phone provider is also being problematic by not letting me download updates using my network connection (though that's another problem I think I'll have to solve with my provider).
I was trying to avoid running a factory reset if possible, so I don't know what else to try.
Authentication Problem
I'm having a similar issue. Just like Blasterkat101, it was working fine for the first couple of weeks, but recently (possibly since the most recent OTA update), I'm getting "Authentication Problems" on any wifi I connect to. After I try to connect a couple of times, it finally works. If I walk out of range and come back, I get the "Authentication Problems" error again.
I already followed all of the troubleshooting on the support page, but those suggestions seem like temporary fixes rather than correcting the problem permanently.
In case it matters, I'm using the ZE551ML variant.
I hate to bump, but this is still a daily occurrence for me on multiple saved access points. I admit, I haven't done a factory reset yet since it can be such a pain, but is anyone else having this issue?
Any suggestions before I wipe my phone? I would really appreciate it!
Please try turning off 'WiFi Scanning always available.' To do this go to Apps/Settings/WiFi Settings/Advance Settings(menu in upper right corner)/Scanning always available/turn Off. If problem still exists, please see the following link for troubleshooting methods: http://www.asus.com/us/support/FAQ/1006657/
Sincerely,
Frank
ASUS_USA
[email protected]
Not sure is this is helpful, but you could also try changing the Band to only 2.4 GHz or 5 GHz, depending on your router. It might help with stability.
Thanks for the responses, but I'm still stuck.
I did turn off "WiFi Scanningalways available," and that did not help.
I tried changing the 2.4GHz channels (with 5GHz disabled) on my router, and that didn't help. I also tried leaving only 5GHz enabled. That also did not help. But I did not expect it to anyway because this is happening on any access point I use (work, home, friends).
I'll do some more troubleshooting, but I think a factory reset is in my future.
VoodooGod said:
Thanks for the responses, but I'm still stuck.
I did turn off "WiFi Scanningalways available," and that did not help.
I tried changing the 2.4GHz channels (with 5GHz disabled) on my router, and that didn't help. I also tried leaving only 5GHz enabled. That also did not help. But I did not expect it to anyway because this is happening on any access point I use (work, home, friends).
I'll do some more troubleshooting, but I think a factory reset is in my future.
Click to expand...
Click to collapse
I hope you could fix the issue?
Mine stopped having problems on its own, but it still got authentication problems from time to time anyway. No idea what's wrong.
And yesterday the phone just stopped being able to charge and battery got to zero. Right now it's dead, but I guess that's a completely unrelated problem I'm trying to solve on my own.
I foresee that returning the phone is in my future -.-
Even I was having the same problem. Tried the Airplane on, Wifi on, Airplane off thing; didn't work. But what worked for me was changing the SSID and security key of the router. Now of course you can only do this if you are on you home router, but do give it a try.
I've just updated the firmware on my zf2 64g2g and now my Wi-Fi is causing major problems. I connect but within seconds it disconnects and then I have to forget network to regain access. I know its not my network as my old n5 is fine and all my other devices. This has only started since the last asus update. My phone is unusable. Wish I didn't buy it tbh. Too buggy.
[SOLVED} This fixed it for me
Itzmekanz said:
I'm unable to connect through wifi on asus zenfone 2. I have tried the suggestions given in net but it didn't help me that much. It keeps on connecting and dropping then reconnecting. It's really frustrating me a lot. :crying: . But it worked fine for me before. Not sure it's because of latest firmware update or not. If anyone had this problem and rectified it means pls let me know the solutions. Thanks in advance.
Click to expand...
Click to collapse
TRY THIS. IT FIXED THE PROBLEM FOR ME.
There is a reboot option in your router settings page. Do that and it should be connecting fine.
Have anyone fix this issue? I just bought a Zenfone2 ZE551ML and wifi is always connecting and disconneting over and over.
try with static IP Address (not DHCP)
I also have 32gb 4gb Asus ZE551ml and can not connect to wifi network.
Also sim 1 card signal is too low and other phones signal has the highest . Any solution please?
VoodooGod said:
Thanks for the responses, but I'm still stuck.
I did turn off "WiFi Scanningalways available," and that did not help.
I tried changing the 2.4GHz channels (with 5GHz disabled) on my router, and that didn't help. I also tried leaving only 5GHz enabled. That also did not help. But I did not expect it to anyway because this is happening on any access point I use (work, home, friends).
I'll do some more troubleshooting, but I think a factory reset is in my future.
Click to expand...
Click to collapse
i am having an asus ze551ml . No wifi connection , SIM1 CARD + 3g-4g signal is poor , device require restart if you open 2 or 3 applications etc. Is someone having a solution please? Or should i have to go to asus service to fix it?
1.i had try safe mode with no solution
2.build number is: 2.20.40.97.20150917_1572 and no solution
Thank you
I got the same problem of this video:
youtube .com/ watch?v= CyB6HdahnvA (delete the spaces)
Asus can tell me something more than " always-on connection in standby "? we are all with the same problem and always return to us with this "solution " that has nothing to do with the problem.
Phone model: Zenfone 2 ZE551ML