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**Baseband I927UCLJ3** sorry if that threw anyone off.
Hey guys, I am wondering if anyone has experienced any wifi connectivity issues on the new update.
I dont have any issues connecting to wifi, but for some reason, it wont stay connected for very long. It seems like after I go out of range, it simply wont connect to anything, and I have to manually connect to my network.
The problem is I have been blowing through my data plan, thinking I'm on wifi, since everywhere I go I am normally on wifi. But in actuality, because my phone hasnt been auto connecting to the networks, I have gone through half of my data plan in about a week.
This has only happened since the 2nd release of ICS. The first one work fine for me (expect the black light issue, which I didnt really care that much about).
Any help would be greatly appreciated!
blabetron said:
**Baseband I927UCLJ3** sorry if that threw anyone off.
Hey guys, I am wondering if anyone has experienced any wifi connectivity issues on the new update.
I dont have any issues connecting to wifi, but for some reason, it wont stay connected for very long. It seems like after I go out of range, it simply wont connect to anything, and I have to manually connect to my network.
The problem is I have been blowing through my data plan, thinking I'm on wifi, since everywhere I go I am normally on wifi. But in actuality, because my phone hasnt been auto connecting to the networks, I have gone through half of my data plan in about a week.
This has only happened since the 2nd release of ICS. The first one work fine for me (expect the black light issue, which I didnt really care that much about).
Any help would be greatly appreciated!
Click to expand...
Click to collapse
Hello,
I believe wifi has nothing to do with baseband. Probably there is something wrong with your phone and the new kernel wifi driver...
I'd try removing the access point and re-creating it, and playing with the advanced wifi settings.
Also, try rebooting the router/wifi access point.
elban said:
Hello,
I believe wifi has nothing to do with baseband. Probably there is something wrong with your phone and the new kernel wifi driver...
I'd try removing the access point and re-creating it, and playing with the advanced wifi settings.
Also, try rebooting the router/wifi access point.
Click to expand...
Click to collapse
Thanks for the info!!! I looked more closely into the settings and for some reason it was set to turn off wifi when sleeping.
I feel a little stupid, but I'm glad I got it sorted out.
I really appreciate the help.
Hey all. I need some advice. This morning my G3 (D850) dropped WiFi connection for no reason. It says the signal is good but the network info says saved, secured. It will attempt to connect over and over again and if it does connect the signal is weak as can be and it drops the connection within 2 seconds. My coworker has a G3 also and is connected to the same work network I am. His connection says excellent where as mine said good. His device connects just fine with full bars. I'm baffled. I've already tried manually selecting 2.4 Ghz and 5 Ghz instead of auto select and that didn't help at all. I've tried manually turning off WiFi and turning it back on. I've tried turning airplane mode on and then off to refresh the connection and that didn't help. I've done a battery pull as someone in one of the android authority forums suggested that (apparently I am not the only one having this issue.), didn't work. I've unchecked WiFi optimization - no dice. There was another post on a different forum here on XDA that said turning off WiFi and then deleting the WiFi config folder located in data/etc/wifi and then rebooting fixed the issue for them so I tried that. After reboot when I tried to turn on WiFi my G3 rebooted itself. Does it everytime. SO, I had to restore to a nandroid backup (btw I'm on rooted stock 10f) to get the phone to stop hating my WiFi toggle attempts. Last ditch effort I did a factory reset hoping for an easy fix... Nope. I don't know what else to try. It was fine yesterday all day. This morning it was perfectly fine and then randomly started having this issue. I haven't altered any system files whatsoever. I really don't want to send my device to LG for warranty replacement so I'm hoping someone can help me out that may have had this issue and resolved it. The only difference between my device and my coworkers device is he is still on 10d and I am on 10f. That could be the issue I guess but that doesn't really explain why my device has been perfectly fine until this morning and I've been on rooted 10f for weeks. I am planning on flashing back to straight bone factory stock 10d when I get home here in a few hours from work but Idk if that will help or not. Judging from the amount of google search results of "LG G3 WiFi connection problems" this seems to be an issue for several people. I won't know if it's on the software side or hardware side until I get home but in the meantime has anyone had these issues at all? People have had success in changing to Static IP but I would have to do that for every connection I attempt to connect to and that's a pain in the a$$. Also, that does nothing to identify the root cause of the issue. Any help would be greatly appreciated. =)
BreakingVZW said:
to much words
Click to expand...
Click to collapse
try deleting /data/misc/wifi then reboot, it that doesn't work try an other kernel(rin kernel is good)
suljo94 said:
try deleting /data/misc/wifi then reboot, it that doesn't work try an other kernel(rin kernel is good)
Click to expand...
Click to collapse
Thanks for the reply. So it turned out my phone just randomly decided it doesn't like my work network anymore. Idk why lol. I got home and it hooked right into WiFi. Gf's WiFi and open networks as well. I call shenanigans. I went ahead and flashed back to 10d anyway though.
BreakingVZW said:
Thanks for the reply. So it turned out my phone just randomly decided it doesn't like my work network anymore. Idk why lol. I got home and it hooked right into WiFi. Gf's WiFi and open networks as well. I call shenanigans. I went ahead and flashed back to 10d anyway though.
Click to expand...
Click to collapse
I am having the same issue! But it is happening in other networks too...sometimes I get the phone to connect but it only works for a while and when I check the networks it only says Saved, even if I try to connect again
Having the same issue, whether at work or home, my wifi has become near useless. I've even gone as far as trying a different ROM. Didn't work.
Same thing here
I also have tried factory reset, installed a new ROM, changed settings in my router... but the problem remains I don't know what to do anymore, I use wifi a lot!! I searched through other topics but no one seem to know how to solve it. Unfortunately my warranty already expired, I took my phone to some technicians but honestly it didn't help at all...they all said it was a software bug and I should wait for an update but if it was just that a new ROM would fix it,right?
I am not very familiar with phone hardware but I assume that if it was a hardware problem I wouldn't be able to turn it on or connect to any network, right?? (any experts here???)
Any solution is welcomed.
anyone please?? :crying:
P.S : I tried a new baseband, new kernel and new ROMs. So far, nothing changed.
I can connect sometimes but get kicked out within minutes. At other times I only get the saved,secured message.
This is happening in every network
I'm unable to connect through wifi on asus zenfone 2. I have tried the suggestions given in net but it didn't help me that much. It keeps on connecting and dropping then reconnecting. It's really frustrating me a lot. :crying: . But it worked fine for me before. Not sure it's because of latest firmware update or not. If anyone had this problem and rectified it means pls let me know the solutions. Thanks in advance.
Please see our FAQ support site for WiFi troubleshooting assistance: http://www.asus.com/us/support/FAQ/1006657/
Sincerely
ASUS_USA
Thank you for quick response
Hi Asus,
Yesterday night i just tried my luck to connect with wifi and it got connected . But after current went and came, i tried to connect again but this time it did not connect to me. I could not understood the reason for it. I restarted my phone & modem but still same. Pls tell me what could be the reasons for this wifi connecting issues.
See of your router/ modem has a firmware update. If it does take it. That usually sorts these type of problems.
Are you able to connect to other WiFi networks? If not there are several helpful tips regarding basic troubleshooting techniques in an app called ASUS Support: Please see Apps/ASUS Support/Assistance/3G-LTE-WIFI-GPS/Cant connect to WiFi.
If you have any other questions or concerns please feel free to contact me direct at the email below.
Sincerely
Frank
ASUS_USA
[email protected]
Having the same problem
Hello, I'm from Paraguay.
Got the phone a week ago, and at first Wi-Fi connected okay, no problems at all.
Since yesterday, it hasn't been able to connect to Wi-Fi, it just keeps on disconnecting, saving, connecting again, disconnecting, and it never actually manages to just stay connected.
I have tried re-initiating the phone, putting it in airplane mode then turning it off again, forgetting all wi-fi connections and then connecting again, turning Wi-Fi on and off, turning the router off and then on again, and until now I haven't been able to solve the problem.
Right now I'm trying to check for updates to see if anything important's missing, but my phone provider is also being problematic by not letting me download updates using my network connection (though that's another problem I think I'll have to solve with my provider).
I was trying to avoid running a factory reset if possible, so I don't know what else to try.
Authentication Problem
I'm having a similar issue. Just like Blasterkat101, it was working fine for the first couple of weeks, but recently (possibly since the most recent OTA update), I'm getting "Authentication Problems" on any wifi I connect to. After I try to connect a couple of times, it finally works. If I walk out of range and come back, I get the "Authentication Problems" error again.
I already followed all of the troubleshooting on the support page, but those suggestions seem like temporary fixes rather than correcting the problem permanently.
In case it matters, I'm using the ZE551ML variant.
I hate to bump, but this is still a daily occurrence for me on multiple saved access points. I admit, I haven't done a factory reset yet since it can be such a pain, but is anyone else having this issue?
Any suggestions before I wipe my phone? I would really appreciate it!
Please try turning off 'WiFi Scanning always available.' To do this go to Apps/Settings/WiFi Settings/Advance Settings(menu in upper right corner)/Scanning always available/turn Off. If problem still exists, please see the following link for troubleshooting methods: http://www.asus.com/us/support/FAQ/1006657/
Sincerely,
Frank
ASUS_USA
[email protected]
Not sure is this is helpful, but you could also try changing the Band to only 2.4 GHz or 5 GHz, depending on your router. It might help with stability.
Thanks for the responses, but I'm still stuck.
I did turn off "WiFi Scanningalways available," and that did not help.
I tried changing the 2.4GHz channels (with 5GHz disabled) on my router, and that didn't help. I also tried leaving only 5GHz enabled. That also did not help. But I did not expect it to anyway because this is happening on any access point I use (work, home, friends).
I'll do some more troubleshooting, but I think a factory reset is in my future.
VoodooGod said:
Thanks for the responses, but I'm still stuck.
I did turn off "WiFi Scanningalways available," and that did not help.
I tried changing the 2.4GHz channels (with 5GHz disabled) on my router, and that didn't help. I also tried leaving only 5GHz enabled. That also did not help. But I did not expect it to anyway because this is happening on any access point I use (work, home, friends).
I'll do some more troubleshooting, but I think a factory reset is in my future.
Click to expand...
Click to collapse
I hope you could fix the issue?
Mine stopped having problems on its own, but it still got authentication problems from time to time anyway. No idea what's wrong.
And yesterday the phone just stopped being able to charge and battery got to zero. Right now it's dead, but I guess that's a completely unrelated problem I'm trying to solve on my own.
I foresee that returning the phone is in my future -.-
Even I was having the same problem. Tried the Airplane on, Wifi on, Airplane off thing; didn't work. But what worked for me was changing the SSID and security key of the router. Now of course you can only do this if you are on you home router, but do give it a try.
I've just updated the firmware on my zf2 64g2g and now my Wi-Fi is causing major problems. I connect but within seconds it disconnects and then I have to forget network to regain access. I know its not my network as my old n5 is fine and all my other devices. This has only started since the last asus update. My phone is unusable. Wish I didn't buy it tbh. Too buggy.
[SOLVED} This fixed it for me
Itzmekanz said:
I'm unable to connect through wifi on asus zenfone 2. I have tried the suggestions given in net but it didn't help me that much. It keeps on connecting and dropping then reconnecting. It's really frustrating me a lot. :crying: . But it worked fine for me before. Not sure it's because of latest firmware update or not. If anyone had this problem and rectified it means pls let me know the solutions. Thanks in advance.
Click to expand...
Click to collapse
TRY THIS. IT FIXED THE PROBLEM FOR ME.
There is a reboot option in your router settings page. Do that and it should be connecting fine.
Have anyone fix this issue? I just bought a Zenfone2 ZE551ML and wifi is always connecting and disconneting over and over.
try with static IP Address (not DHCP)
I also have 32gb 4gb Asus ZE551ml and can not connect to wifi network.
Also sim 1 card signal is too low and other phones signal has the highest . Any solution please?
VoodooGod said:
Thanks for the responses, but I'm still stuck.
I did turn off "WiFi Scanningalways available," and that did not help.
I tried changing the 2.4GHz channels (with 5GHz disabled) on my router, and that didn't help. I also tried leaving only 5GHz enabled. That also did not help. But I did not expect it to anyway because this is happening on any access point I use (work, home, friends).
I'll do some more troubleshooting, but I think a factory reset is in my future.
Click to expand...
Click to collapse
i am having an asus ze551ml . No wifi connection , SIM1 CARD + 3g-4g signal is poor , device require restart if you open 2 or 3 applications etc. Is someone having a solution please? Or should i have to go to asus service to fix it?
1.i had try safe mode with no solution
2.build number is: 2.20.40.97.20150917_1572 and no solution
Thank you
I got the same problem of this video:
youtube .com/ watch?v= CyB6HdahnvA (delete the spaces)
Asus can tell me something more than " always-on connection in standby "? we are all with the same problem and always return to us with this "solution " that has nothing to do with the problem.
Phone model: Zenfone 2 ZE551ML
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
try to reset your phone it should help and backup before i am also on v20b and no problems with wifi on my phone till now (upgraded and factory reseted)
I did it before flashing the rom because i was on cm13, dont think that another reset can help :/
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
I do have this on IEEE 802.1X networks only. Also on Android 5.1. This seems to be regardless of root/no root.
Jens1969 said:
I do have this on IEEE 802.1X networks only. Also on Android 5.1. This seems to be regardless of root/no root.
Click to expand...
Click to collapse
Had WiFi dropouts on every LG ROM on this device.
It would drop on any WiFi network I tried. My old phone and all other devices have no issues at all.
Bit the bullet and unlocked bootloader and went to CM13, rock solid WiFi now. IMO LG's software is borked.
Adam86 said:
Had WiFi dropouts on every LG ROM on this device.
It would drop on any WiFi network I tried. My old phone and all other devices have no issues at all.
Bit the bullet and unlocked bootloader and went to CM13, rock solid WiFi now. IMO LG's software is borked.
Click to expand...
Click to collapse
Whats the easiest way to unlock BL? do you have to download the file from android thats 1 plus gig big and do it thru that ?
awes0me1 said:
Whats the easiest way to unlock BL? do you have to download the file from android thats 1 plus gig big and do it thru that ?
Click to expand...
Click to collapse
Right now there is only one way: LG Developer program.
I think that is problem with 6.0
My network is ipv4 and i think phone force ipv6. In developer options have option to use lollipop settings but i think that is not doing any better
There was an issue with Verizon 12B that was recalled with similar issues.
Never had Wi-Fi issues otherwise. It was patched in 13B
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
Same with me on 20a... wifi connects but there's no internet connectivity. Then it comes good for a while but eventually drops the wifi connection completely. Sometimes it forgets the wifi password and I have to re-enter it. Makes the phone essentially useless on wifi. A factory reset seems to be the next step unless anyone has any other suggestions?
Same problem on 20b
The WiFi problem seems to have settled down for me now. I went on a binge of uninstalling and reinstalling apps, cleared all app caches, rebooted several times, and recited some incantations (mostly beginning with f). I haven't spent a lot of time using it on WiFi but it seems a lot more stable. Will keep an eye on it and see how it goes.
I came back to a stock based ROM from CM13 because the lack of camera functionality and all my WiFi dropouts are back again. This is really disappointing with this phone as it is completely random and none of my other phones/devices have ever had problems like this. End of my tether with it to be honest, this phone will be going on eBay at this rate.
Well I've been running catlog tonight and it didn't take long for the WiFi to blip.
If there are any catlog experts out there I would really appreciate it if anyone could have a look to see if there is any indication of what is causing this random disconnection and then reconnect shortly afterwards
Many thanks in advance.
Sorry, can't help with the catlog. But having same problems.
I did 3 hard-resets with always the same result: wifi works fine for 1-2 days, than breaks.
The connection is strong an seems stable but data-throughput and ping times are ugly (0,4 Mb down, ping around 2-3 seconds).
Here's a screenshot that perfectly shows the impact: same phone, same setup, same wifi. just 1 day between the tests.
i.imgur[dot]com/JYI7b9I.jpg (sorry, can not upload pics)
Any ideas how to fix this? a DNS problem?
btw: IPv6 is disabled on the router.
I have the same problem and i found a solution for me. I'm using pebble smartwatch with G4 and i noticed that when i disconnect my watch or turn off bluetooth, wifi stays stable. If you have a bluetooth device like me you can try this method.
PixPi said:
I have the same problem and i found a solution for me. I'm using pebble smartwatch with G4 and i noticed that when i disconnect my watch or turn off bluetooth, wifi stays stable. If you have a bluetooth device like me you can try this method.
Click to expand...
Click to collapse
I've also had my G4 get into a state where Bluetooth is stopping WiFi from working. I posted a thread about this here. To summarise, I've twice gotten into the state where my WiFi disconnects whenever I put the phone to sleep. When it wakes up, it takes ages to reconnect. Sometimes it fails to authenticate and forgets the password for the WiFi network. Even when it is connected, the connection is very flaky. This only happens when I'm on a 2.4Ghz network and Bluetooth is enabled - if I disable Bluetooth or switch to my 5Ghz network then WiFi is ok.
I've had this happen to me twice now... the first time was straight after the update to MM. I fixed it by uninstalling and reinstalling apps, and eventually it came good. After a few weeks the phone got into that state again. I tried clearing cache, factory reset, and reinstalling MM using the LG Bridge "Update error recovery" option and nothing helped. Once again I went through my apps one by one and uninstalled and reinstalled them and once again the phone came good.
This is a huge pain in the butt... not sure how long the phone will hold out before it gets into this state again. I really hope there's a MM update that addresses this soon.
sladflob said:
I've also had my G4 get into a state where Bluetooth is stopping WiFi from working. I posted a thread about this here. To summarise, I've twice gotten into the state where my WiFi disconnects whenever I put the phone to sleep. When it wakes up, it takes ages to reconnect. Sometimes it fails to authenticate and forgets the password for the WiFi network. Even when it is connected, the connection is very flaky. This only happens when I'm on a 2.4Ghz network and Bluetooth is enabled - if I disable Bluetooth or switch to my 5Ghz network then WiFi is ok.
I've had this happen to me twice now... the first time was straight after the update to MM. I fixed it by uninstalling and reinstalling apps, and eventually it came good. After a few weeks the phone got into that state again. I tried clearing cache, factory reset, and reinstalling MM using the LG Bridge "Update error recovery" option and nothing helped. Once again I went through my apps one by one and uninstalled and reinstalled them and once again the phone came good.
This is a huge pain in the butt... not sure how long the phone will hold out before it gets into this state again. I really hope there's a MM update that addresses this soon.
Click to expand...
Click to collapse
I've noticed my Bluetooth problem in two ways. One of them was connecting a Bluetooth speaker while the watch is connected. When i connected speaker too, wifi had no issues.
And the other situation that i made my wifi stable was going into safe mode. Even Bluetooth on i was able to connect and stay connected to wifi when i was in safe mode.
Which apps did you have to reinstall? Do you remember?
Sent from my LG-H815 using Tapatalk
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
This not 6.0 issue This horror exist on 5.1. same...
I try som stuff but not working the issue still alive....
PixPi said:
And the other situation that i made my wifi stable was going into safe mode. Even Bluetooth on i was able to connect and stay connected to wifi when i was in safe mode.
Click to expand...
Click to collapse
Yes, I noticed this too... everything worked fine in safe mode.
Which apps did you have to reinstall? Do you remember?
Click to expand...
Click to collapse
I just started going down my app list and uninstalling apps which looked like they might have something to do with bluetooth, then putting the phone to sleep and waking it up to see if the problem was still there. I got a bit slack and maybe uninstalled two or three at a time before testing. I should have been more systematic about it but I wasn't really expecting it to work. I'm pretty sure the last one I uninstalled before things started working was TuneIn Radio so if you have that installed you might want to try uninstalling it. I've since reinstalled it and WiFi is still working.
I've had my G3 for 18 months now and over the past 4 weeks I've had problems with the wifi dropping and reconnecting again. I tried the tips from people I found on other websites but nothing cured the problem. Usually I would forget the wifi and then reconnect to it. That would usually work for a few hours, but then it would drop again.
Around the same time my SD card would unmount too. I originally put that down to it being old, so I bought a new one, but again, same problem. I've not been using one since.
3 days ago the battery drained itself within a couple of hours and the phone failed to connect to any wifi at all.
In fact it kept resetting itself and I had to take the battery out so it could turn on again.
I purchased a new battery and the life has improved a bit but the wifi problems persist.
I did a factory reset hoping that would cure the problem, but nope, still not connecting to any wifi.
I was a sent here to seek advice from a Techie Forum, so hopefully you can help me out!
I've had a quick look and I feel a bit overwhelmed with all the root and flash talk....
Does this problem all come down to Lollipop being a pain in the ass?
Is rooting the only way to get around it?
Thanks in advance!!
Well, you've either loaded some software that has caused the issue or you have a hardware problem somewhere. If it's been working for 18 months, it doesn't just "go wrong" - something has to change.
So, have you loaded anything recently which you also reloaded after the full factory reset?
Alan
When you have no internet, would you mind going to about phone > hardware info and check what ip adress you have? Most likely 02:00.. That's my exact problem.
Never loaded any software on to the phone except official updates or apps from the store. As i said, first it was intermittent and now it wont connect at all. Bluetooth connection has the same problem.
On the "about phone settings" it just says Wi-Fi mac address unavailable, ?
Android 5.0?
Did you install any custom roms? I'm trying to find a way to solve this but I'm failing to do so.. You can send your phone to warranty, if you still have it and they'll give you a new one :/
yes android 5.0, I've had my phone since July 14 so out of warranty now I would think. No, I've never used any custom roms. There seems to be a lot of other people with similar issues, and they have gone down the root route and delete a file from data misc wifi wpa_supplicant.conf. ?
Might have to try that, but I've never done it before.
Don't think that would solve your problem since I've already tried that and failed :/ It sucks really bad, rooting definetely helps since this is a root issue..
Think I'll just take it to a repair shop. I's a shame because I really love the the phone. It's got to be resolved though because I can't keep going without WiFi. Still got 5 months before I can upgrade too.
I don't think sending it to repair shop is a good idea.. At least 100,150€ to fix it.. If you sell the phone for 150-200€, you can get close to the money for the G5 which will come out in about a month.. Try to use data, dunno...
After updating to stock MM on my LG G3 D855, I had problem with wifi but only at home. It turned out to be a problem with IPv6 DNS servers on my home router (VDSL). I tried 2 solutions and both worked - first I tried app that makes VPN connection with correct DNS servers: DNSet (https://play.google.com/store/apps/details?id=com.dnset) and it worked. Then I tried to find (and succeeded) IPv6 DNS setting on my router and there I entered Google IPv6 DNS servers. After that, I uninstalled DNSet and everything worked.