[Q] Major WiFi issue out of nowhere? - G3 Q&A, Help & Troubleshooting

Hey all. I need some advice. This morning my G3 (D850) dropped WiFi connection for no reason. It says the signal is good but the network info says saved, secured. It will attempt to connect over and over again and if it does connect the signal is weak as can be and it drops the connection within 2 seconds. My coworker has a G3 also and is connected to the same work network I am. His connection says excellent where as mine said good. His device connects just fine with full bars. I'm baffled. I've already tried manually selecting 2.4 Ghz and 5 Ghz instead of auto select and that didn't help at all. I've tried manually turning off WiFi and turning it back on. I've tried turning airplane mode on and then off to refresh the connection and that didn't help. I've done a battery pull as someone in one of the android authority forums suggested that (apparently I am not the only one having this issue.), didn't work. I've unchecked WiFi optimization - no dice. There was another post on a different forum here on XDA that said turning off WiFi and then deleting the WiFi config folder located in data/etc/wifi and then rebooting fixed the issue for them so I tried that. After reboot when I tried to turn on WiFi my G3 rebooted itself. Does it everytime. SO, I had to restore to a nandroid backup (btw I'm on rooted stock 10f) to get the phone to stop hating my WiFi toggle attempts. Last ditch effort I did a factory reset hoping for an easy fix... Nope. I don't know what else to try. It was fine yesterday all day. This morning it was perfectly fine and then randomly started having this issue. I haven't altered any system files whatsoever. I really don't want to send my device to LG for warranty replacement so I'm hoping someone can help me out that may have had this issue and resolved it. The only difference between my device and my coworkers device is he is still on 10d and I am on 10f. That could be the issue I guess but that doesn't really explain why my device has been perfectly fine until this morning and I've been on rooted 10f for weeks. I am planning on flashing back to straight bone factory stock 10d when I get home here in a few hours from work but Idk if that will help or not. Judging from the amount of google search results of "LG G3 WiFi connection problems" this seems to be an issue for several people. I won't know if it's on the software side or hardware side until I get home but in the meantime has anyone had these issues at all? People have had success in changing to Static IP but I would have to do that for every connection I attempt to connect to and that's a pain in the a$$. Also, that does nothing to identify the root cause of the issue. Any help would be greatly appreciated. =)

BreakingVZW said:
to much words
Click to expand...
Click to collapse
try deleting /data/misc/wifi then reboot, it that doesn't work try an other kernel(rin kernel is good)

suljo94 said:
try deleting /data/misc/wifi then reboot, it that doesn't work try an other kernel(rin kernel is good)
Click to expand...
Click to collapse
Thanks for the reply. So it turned out my phone just randomly decided it doesn't like my work network anymore. Idk why lol. I got home and it hooked right into WiFi. Gf's WiFi and open networks as well. I call shenanigans. I went ahead and flashed back to 10d anyway though.

BreakingVZW said:
Thanks for the reply. So it turned out my phone just randomly decided it doesn't like my work network anymore. Idk why lol. I got home and it hooked right into WiFi. Gf's WiFi and open networks as well. I call shenanigans. I went ahead and flashed back to 10d anyway though.
Click to expand...
Click to collapse
I am having the same issue! But it is happening in other networks too...sometimes I get the phone to connect but it only works for a while and when I check the networks it only says Saved, even if I try to connect again

Having the same issue, whether at work or home, my wifi has become near useless. I've even gone as far as trying a different ROM. Didn't work.

Same thing here

I also have tried factory reset, installed a new ROM, changed settings in my router... but the problem remains I don't know what to do anymore, I use wifi a lot!! I searched through other topics but no one seem to know how to solve it. Unfortunately my warranty already expired, I took my phone to some technicians but honestly it didn't help at all...they all said it was a software bug and I should wait for an update but if it was just that a new ROM would fix it,right?
I am not very familiar with phone hardware but I assume that if it was a hardware problem I wouldn't be able to turn it on or connect to any network, right?? (any experts here???)
Any solution is welcomed.

anyone please?? :crying:
P.S : I tried a new baseband, new kernel and new ROMs. So far, nothing changed.
I can connect sometimes but get kicked out within minutes. At other times I only get the saved,secured message.
This is happening in every network

Related

Desire Wireless Problems

As the title suggests, I am not having much luck with the wireless.
I turn it on, but it does not see any wireless INTERNET in the area at all. This was working fine a few days ago, but have only noticed it now.
Have tried a factory reset and cleared the SD card to no avail.
Cheers for any help
Grady
reset the password on the wireless (can be the same password as ur old one) but it will cause ur network to go down for a bit, and come back up and when its coming back up, ur phone will report it as avalible, and u can access it again, i have noticed this my self. and found it extremely annoying, it seem to be appearing when turning off the wifi on the phone and then turning it on again, after that the phone wont be able to reconnect to any rememebered device(even if u choose to forget it)
Can u please try this, and report back here if its working or not.
incase it is, it might be a issue with the 2.1 for the desire, and should be reported back to android devs.
Thanks for the reply, but Im afraid no cigar.
Reset the router, changed the password and the desire is still not picking up any wireless networks around me even though my Nexus one is.
Pain in the grass as I was to sell my HTC desire today, but if the wireless isnt working thats a deal breaker.
download the free app wifi analyzer and have a look if that one can spot any wifi broadcasts in your area,
Downloaded and it cant seem to find anything at all?
Does this mean somehow my wifi has broken?
Funny thing this because my desire has just done this today.
I went in to my router and disabled the security. I deleted the key on the phone and the phone found the network and connected OK. Went back into the router and re enabled security and rebooted the router. The phone then found the network and asked for the key. Entered the key and all good connecting now.
I've been having the same problem for quite some time now..., send it back to repair came back after a month...,, did it the first time i used my phone. disconected it for battery saving.... and when i turned it back on again it didnt found any wireless connection...
I'm lost... dont really know what to do next....,,, I'll try this method when i get home today....,, hope it works... but does that mean u have to do this everytime you want to use your wifi?:S:S
Grady_hawks said:
As the title suggests, I am not having much luck with the wireless.
I turn it on, but it does not see any wireless INTERNET in the area at all. This was working fine a few days ago, but have only noticed it now.
Have tried a factory reset and cleared the SD card to no avail.
Cheers for any help
Grady
Click to expand...
Click to collapse
Are you using stock android or a custom ROM. I seem to remember some custom ROMS having issues with wireless networks on certain channels.
Try changing the channel of your wireless router.
En-nnnnnn
Sent from my HTC Desire using XDA App

[Q] ICS 4.04 (basebad I927UCLJ4) WIFI issue?

**Baseband I927UCLJ3** sorry if that threw anyone off.
Hey guys, I am wondering if anyone has experienced any wifi connectivity issues on the new update.
I dont have any issues connecting to wifi, but for some reason, it wont stay connected for very long. It seems like after I go out of range, it simply wont connect to anything, and I have to manually connect to my network.
The problem is I have been blowing through my data plan, thinking I'm on wifi, since everywhere I go I am normally on wifi. But in actuality, because my phone hasnt been auto connecting to the networks, I have gone through half of my data plan in about a week.
This has only happened since the 2nd release of ICS. The first one work fine for me (expect the black light issue, which I didnt really care that much about).
Any help would be greatly appreciated!
blabetron said:
**Baseband I927UCLJ3** sorry if that threw anyone off.
Hey guys, I am wondering if anyone has experienced any wifi connectivity issues on the new update.
I dont have any issues connecting to wifi, but for some reason, it wont stay connected for very long. It seems like after I go out of range, it simply wont connect to anything, and I have to manually connect to my network.
The problem is I have been blowing through my data plan, thinking I'm on wifi, since everywhere I go I am normally on wifi. But in actuality, because my phone hasnt been auto connecting to the networks, I have gone through half of my data plan in about a week.
This has only happened since the 2nd release of ICS. The first one work fine for me (expect the black light issue, which I didnt really care that much about).
Any help would be greatly appreciated!
Click to expand...
Click to collapse
Hello,
I believe wifi has nothing to do with baseband. Probably there is something wrong with your phone and the new kernel wifi driver...
I'd try removing the access point and re-creating it, and playing with the advanced wifi settings.
Also, try rebooting the router/wifi access point.
elban said:
Hello,
I believe wifi has nothing to do with baseband. Probably there is something wrong with your phone and the new kernel wifi driver...
I'd try removing the access point and re-creating it, and playing with the advanced wifi settings.
Also, try rebooting the router/wifi access point.
Click to expand...
Click to collapse
Thanks for the info!!! I looked more closely into the settings and for some reason it was set to turn off wifi when sleeping.
I feel a little stupid, but I'm glad I got it sorted out.
I really appreciate the help.

Wifi not working properly

This is strange, my wifi works but then suddenly it only uploads (only green arrow lights up) and it will not download (orange arrow will not light up). I can disconnect and reconnect and I get some service, but then nothing happens.
I've tried the following:
Rebooting the phone several times
Restarting the router
Changing from DHCP to Static IP
Turning off the new open network notification
Clearing data from Google Play store
Disabled wifi power save with *#0011#
Nothing seems to fix it. What is going on?
READ BEFORE YOU FOLLOW ANY OF MY INSTRUCTIONS!! U HAVE BEEN WARNED I AM NOT RESPONSIBLE IF YOU SOMEHOW DAMAGE YOUR PHONE!!!
OK so let's go straight to Ur answer.... Let it sit for a while after it boots up (a minute) with Ur wifi on. so restart the phone while wifi is on and let it sit for a while... If Ur using a wired connection with a wireless router disconnect the wired modem then the wireless and wait 10 secs and reconnect the wired first and let's all the lights go green or whatever color they show u its ready and then connect the wireless router and try to connect to it.
If that didn't work and you don't have your phone rooted then flash the only time that we have for now. That should fix the wifi issue.
If it doesn't work try to go back to stock and let it sit for a while without touching it and if it doesn't work then the phones defective but keep in mind that if you went through the root process that if you send it back without erasing the flash counter your warranty will be voided so be aware of it. I don't know if there's an app compatible with the s4 so if it's not rooted then replace it just to be safe.... It's your choice
Sent from a phone better than yours!
My phone is not rooted.
What did you mean by flashing the time?
How do I erase the flash count if I decide to root later?
Thank you for your help. =)
------edit------
The method -- sans the flashing the time -- seemed to work, but then the internet stalled again. This is happening on two S4 phones. My other phones have no trouble with the wifi, my pcs have no trouble with the wifi. What are the odds that two phones aren't working? Nobody else is having this problem?
I have already made a thread with the sane issue. You're not the only one facing it. A lot more people are too. It might be a software thing and might be fixed in the next update. If not, exchange it
Sent from my SGH-M919 using xda app-developers app
What router are you using? D-Link DIR-655 seems to be most popular one people are having trouble with. What mode are you using (a/b/g/n/mixed/etc)? Mine only works with Mixed n and g mode. When you turn off the wifi, does it actually turn off (the green indicator will dim but should actually go away when it's off)? The stock rom seems to want to keep the wifi on at all costs... not sure why! Mine is very stubborn and takes several tries before it actually turns off and says "turn wifi on the see available networks." In order for the *#0011# Power Save Mode Off setting to work, the WiFi needs to actually turn off then back on. I have to toggle airplane mode sometimes just to get the wifi to turn off.
DGL-4500 Linksys
It shuts off when I save; I put the settings as you suggested. I'll test it.
reilus said:
DGL-4500 Linksys
Click to expand...
Click to collapse
DGL-4500 is a D-Link, correct? If it is a D-Link, I'd make sure you are on the latest firmware for it and try various mode settings (disable mixed modes, 2.4GHz or 5GHz only, WPA2/TKIP only, etc). This post details a solution to my scenario; maybe it'll give you some ideas.
I have d-link router too and wifi working just fine
KaneHusky said:
DGL-4500 is a D-Link, correct? If it is a D-Link, I'd make sure you are on the latest firmware for it and try various mode settings (disable mixed modes, 2.4GHz or 5GHz only, WPA2/TKIP only, etc). This post details a solution to my scenario; maybe it'll give you some ideas.
Click to expand...
Click to collapse
Yeah, it is a D-Link; not a Linksys. I tried what you did, it seems to be okay so far. I have the latest firmware. I still think this is a problem with the phone. Do you think an update will fix it?
reilus said:
Yeah, it is a D-Link; not a Linksys. I tried what you did, it seems to be okay so far. I have the latest firmware. I still think this is a problem with the phone. Do you think an update will fix it?
Click to expand...
Click to collapse
Yes, it's definitely a problem with the phone. I've spent the last several days researching and trying to find a permanent solution. It appears to be a software issue but I've yet to explain how wifi works just fine for some and not for others.
Any solution to this yet without messing with the router setting. I have this week left to get a full refund. I doubt exchanging it would make a difference. Plus tmobile is out of stock and stores won't allow exchanges since I bought mine online.
Sent from my SGH-T889 using Tapatalk 2
I sent my phone to Samsung, so I'm waiting to hear back from them on what they have to do to fix my issue. Maybe it's a faulty batch of Broadcom chips?
KaneHusky said:
I sent my phone to Samsung, so I'm waiting to hear back from them on what they have to do to fix my issue. Maybe it's a faulty batch of Broadcom chips?
Click to expand...
Click to collapse
Thanks for the reply. Hopefully it can be fixed. I have 4 days left to return so I will return it for now and buy it later if it gets fixed. Let us know how it goes.
Sent from my SGH-M919 using Tapatalk 2
Has anyone heard anything on this? I got a PM from Samsung asking me some questions, but they never got back to me. Any news?

WiFi failed to connect. Speed to slow.

So I'm running stock 4.4.2 Rooted, and as of 2 weeks ago, I'm unable to connect to wifi at my gym. The signal strength is strong, yet I try to connect and after awhile of attempting to connect over and over again nothing happens, but sometimes I get an error saying "failed to connect, network to slow" or something along those lines. My wifi works perfect fine at home though. All info I could find just leads to factory reset which won't happen for me. I've deleted that wifi over and over and put the password in again several times, no change. It's only me with this issue though and as I said, friends with the exact same setup can connect perfectly fine. This just happened out of no where one week after working fine.
Well now that I think of it, over a period of two more weeks before the no connection at all issue, it was starting to turn into a crawl for speed but only for me.. Stock everything Rooted, and stock kernel.
ReapersDeath said:
So I'm running stock 4.4.2 Rooted, and as of 2 weeks ago, I'm unable to connect to WiFi at my gym. The signal strength is strong, yet I try to connect and after awhile of attempting to connect over and over again nothing happens, but sometimes I get an error saying "failed to connect, network to slow" or something along those lines. My WiFi works perfect fine at home though. All info I could find just leads to factory reset which won't happen for me. I've deleted that WiFi over and over and put the password in again several times, no change. It's only me with this issue though and as I said, friends with the exact same setup can connect perfectly fine. This just happened out of no where one week after working fine.
Well now that I think of it, over a period of two more weeks before the no connection at all issue, it was starting to turn into a crawl for speed but only for me.. Stock everything Rooted, and stock kernel.
Click to expand...
Click to collapse
.....have the gym reset their router..... cause if you can still connect to other WiFi out there then i think it less of your phone and more of the router at fault here
Well, then why is only my phone effected? People with the same version and Rooted and such don't have this issue
ReapersDeath said:
Well, then why is only my phone effected? People with the same version and Rooted and such don't have this issue
Click to expand...
Click to collapse
is your phone ND8 or NDC??
ND8
ReapersDeath said:
ND8
Click to expand...
Click to collapse
my only other suggestion would be to flash Ktoonez(might have misspelled his username) TW Kernel and Tweaker and to Flash the NDC modem; from personal experience NDC modem gives me better 4g signal....yet it also gives me better WIFI signal as well as connectivity, some will say it doesn't affect WIFI but it did for me so you can try that since you don't want to Factory Data reset it.
Well my phones disconnected anyhow. I can only use wifi really so I keep it in airplane mode with wifi enabled

WiFi not working properly v20b

I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
try to reset your phone it should help and backup before i am also on v20b and no problems with wifi on my phone till now (upgraded and factory reseted)
I did it before flashing the rom because i was on cm13, dont think that another reset can help :/
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
I do have this on IEEE 802.1X networks only. Also on Android 5.1. This seems to be regardless of root/no root.
Jens1969 said:
I do have this on IEEE 802.1X networks only. Also on Android 5.1. This seems to be regardless of root/no root.
Click to expand...
Click to collapse
Had WiFi dropouts on every LG ROM on this device.
It would drop on any WiFi network I tried. My old phone and all other devices have no issues at all.
Bit the bullet and unlocked bootloader and went to CM13, rock solid WiFi now. IMO LG's software is borked.
Adam86 said:
Had WiFi dropouts on every LG ROM on this device.
It would drop on any WiFi network I tried. My old phone and all other devices have no issues at all.
Bit the bullet and unlocked bootloader and went to CM13, rock solid WiFi now. IMO LG's software is borked.
Click to expand...
Click to collapse
Whats the easiest way to unlock BL? do you have to download the file from android thats 1 plus gig big and do it thru that ?
awes0me1 said:
Whats the easiest way to unlock BL? do you have to download the file from android thats 1 plus gig big and do it thru that ?
Click to expand...
Click to collapse
Right now there is only one way: LG Developer program.
I think that is problem with 6.0
My network is ipv4 and i think phone force ipv6. In developer options have option to use lollipop settings but i think that is not doing any better
There was an issue with Verizon 12B that was recalled with similar issues.
Never had Wi-Fi issues otherwise. It was patched in 13B
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
Same with me on 20a... wifi connects but there's no internet connectivity. Then it comes good for a while but eventually drops the wifi connection completely. Sometimes it forgets the wifi password and I have to re-enter it. Makes the phone essentially useless on wifi. A factory reset seems to be the next step unless anyone has any other suggestions?
Same problem on 20b
The WiFi problem seems to have settled down for me now. I went on a binge of uninstalling and reinstalling apps, cleared all app caches, rebooted several times, and recited some incantations (mostly beginning with f). I haven't spent a lot of time using it on WiFi but it seems a lot more stable. Will keep an eye on it and see how it goes.
I came back to a stock based ROM from CM13 because the lack of camera functionality and all my WiFi dropouts are back again. This is really disappointing with this phone as it is completely random and none of my other phones/devices have ever had problems like this. End of my tether with it to be honest, this phone will be going on eBay at this rate.
Well I've been running catlog tonight and it didn't take long for the WiFi to blip.
If there are any catlog experts out there I would really appreciate it if anyone could have a look to see if there is any indication of what is causing this random disconnection and then reconnect shortly afterwards
Many thanks in advance.
Sorry, can't help with the catlog. But having same problems.
I did 3 hard-resets with always the same result: wifi works fine for 1-2 days, than breaks.
The connection is strong an seems stable but data-throughput and ping times are ugly (0,4 Mb down, ping around 2-3 seconds).
Here's a screenshot that perfectly shows the impact: same phone, same setup, same wifi. just 1 day between the tests.
i.imgur[dot]com/JYI7b9I.jpg (sorry, can not upload pics)
Any ideas how to fix this? a DNS problem?
btw: IPv6 is disabled on the router.
I have the same problem and i found a solution for me. I'm using pebble smartwatch with G4 and i noticed that when i disconnect my watch or turn off bluetooth, wifi stays stable. If you have a bluetooth device like me you can try this method.
PixPi said:
I have the same problem and i found a solution for me. I'm using pebble smartwatch with G4 and i noticed that when i disconnect my watch or turn off bluetooth, wifi stays stable. If you have a bluetooth device like me you can try this method.
Click to expand...
Click to collapse
I've also had my G4 get into a state where Bluetooth is stopping WiFi from working. I posted a thread about this here. To summarise, I've twice gotten into the state where my WiFi disconnects whenever I put the phone to sleep. When it wakes up, it takes ages to reconnect. Sometimes it fails to authenticate and forgets the password for the WiFi network. Even when it is connected, the connection is very flaky. This only happens when I'm on a 2.4Ghz network and Bluetooth is enabled - if I disable Bluetooth or switch to my 5Ghz network then WiFi is ok.
I've had this happen to me twice now... the first time was straight after the update to MM. I fixed it by uninstalling and reinstalling apps, and eventually it came good. After a few weeks the phone got into that state again. I tried clearing cache, factory reset, and reinstalling MM using the LG Bridge "Update error recovery" option and nothing helped. Once again I went through my apps one by one and uninstalled and reinstalled them and once again the phone came good.
This is a huge pain in the butt... not sure how long the phone will hold out before it gets into this state again. I really hope there's a MM update that addresses this soon.
sladflob said:
I've also had my G4 get into a state where Bluetooth is stopping WiFi from working. I posted a thread about this here. To summarise, I've twice gotten into the state where my WiFi disconnects whenever I put the phone to sleep. When it wakes up, it takes ages to reconnect. Sometimes it fails to authenticate and forgets the password for the WiFi network. Even when it is connected, the connection is very flaky. This only happens when I'm on a 2.4Ghz network and Bluetooth is enabled - if I disable Bluetooth or switch to my 5Ghz network then WiFi is ok.
I've had this happen to me twice now... the first time was straight after the update to MM. I fixed it by uninstalling and reinstalling apps, and eventually it came good. After a few weeks the phone got into that state again. I tried clearing cache, factory reset, and reinstalling MM using the LG Bridge "Update error recovery" option and nothing helped. Once again I went through my apps one by one and uninstalled and reinstalled them and once again the phone came good.
This is a huge pain in the butt... not sure how long the phone will hold out before it gets into this state again. I really hope there's a MM update that addresses this soon.
Click to expand...
Click to collapse
I've noticed my Bluetooth problem in two ways. One of them was connecting a Bluetooth speaker while the watch is connected. When i connected speaker too, wifi had no issues.
And the other situation that i made my wifi stable was going into safe mode. Even Bluetooth on i was able to connect and stay connected to wifi when i was in safe mode.
Which apps did you have to reinstall? Do you remember?
Sent from my LG-H815 using Tapatalk
ImSpiderman said:
I have installed v20b, everything works fine except WiFi: after sometime the connection just doesnt work and i have to turn off and on again the WiFi. This just happened to me at least 10 times
Click to expand...
Click to collapse
This not 6.0 issue This horror exist on 5.1. same...
I try som stuff but not working the issue still alive....
PixPi said:
And the other situation that i made my wifi stable was going into safe mode. Even Bluetooth on i was able to connect and stay connected to wifi when i was in safe mode.
Click to expand...
Click to collapse
Yes, I noticed this too... everything worked fine in safe mode.
Which apps did you have to reinstall? Do you remember?
Click to expand...
Click to collapse
I just started going down my app list and uninstalling apps which looked like they might have something to do with bluetooth, then putting the phone to sleep and waking it up to see if the problem was still there. I got a bit slack and maybe uninstalled two or three at a time before testing. I should have been more systematic about it but I wasn't really expecting it to work. I'm pretty sure the last one I uninstalled before things started working was TuneIn Radio so if you have that installed you might want to try uninstalling it. I've since reinstalled it and WiFi is still working.

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